business development manager Jobs in Dubai

business development manager

sales manager

marketing manager

project manager

account manager

regional manager

Amazon.com

<div><h2 class="jobSectionHeader"><b>DESCRIPTION</b></h2><div>
At Amazon, we're working to be the most customer-centric company on earth. One customer experience that we're constantly looking to take to a new level is how we fulfill and deliver orders. Our goal is to exceed the expectations of all our customers. To meet this goal, Amazon is continually striving to innovate and provide best-in-class service levels through the introduction of pioneering new products and services in the last mile delivery space.<br>
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The MEATR (Middle East, Africa, and Turkey) Fleet organization is responsible for managing and growing Amazon's Last Mile Fleet across the region. We are seeking an exceptional Senior Manager to lead Fleet Strategy, Planning and Programs for the MEATR (Africa, Middle East, and Turkey) region&mdash;one of our fastest-growing and most dynamic markets.<br>
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In this pivotal role, you will be the strategic architect of MEATRs fleet operations, responsible for the complete fleet lifecycle from demand forecasting and procurement to operational excellence and partner experience. You'll leverage sophisticated analytical modeling to predict fleet requirements years in advance, drive operational excellence through data-driven insights, and ensure our Delivery Service Partners (DSPs) have the tools and support they need to succeed.<br>
This is a rare opportunity to shape the future of Amazon's logistics capabilities in a high-growth region. You'll work at the intersection of strategy, operations, analytics, and partnership management&mdash;driving decisions that impact hundreds of millions of dollars in capital investments while building the foundation for sustainable growth.
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The ideal candidate combines deep analytical capabilities with strong business acumen and exceptional stakeholder management skills. You'll need to be equally comfortable building sophisticated forecasting models, coaching operations teams on best practices, and presenting strategic recommendations to senior leadership. You'll thrive in ambiguity, design scalable solutions for emerging markets, and have a commitment to operational excellence and customer obsession.<br>
This role requires approximately 30% travel across the MEATR region to build relationships, conduct operational assessments, and drive change management initiatives.<br>
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Key job responsibilities<br>
1. Fleet Demand Planning &amp; Forecasting<br>
<ul><li>Design and develop scalable fleet demand modeling to predict last mile van / size requirements across Africa, Middle East, and Turkey</li></ul><br>
<ul><li>Create demand plans for multiple vehicle specifications (diesel/electric, long/short wheel base, specialized configurations) across long-term strategic (+3 years), medium-term tactical (12-18 months), and short-term operational (</li><li>Consolidate input from diverse stakeholders to ensure fleet plans always consume the latest available assumptions and business strategies</li></ul><br>
2. Strategic Partnerships &amp; Vendor Management<br>
<ul><li>Develop and execute strategic partnerships across the MEATR transportation ecosystem, focusing on long-term value creation with Original Equipment Manufacturers (OEMs), rental/leasing providers, upfitting vendors, maintenance service providers, and parts suppliers (in partnership with Global Fleet Procurement GFP organization)</li></ul><br>
<ul><li>Identify and capitalize on commercial opportunities through market analysis, competitive benchmarking, cost optimization initiatives, multi-country fleet sharing, and alternative supply channels (e.g., used vehicle markets)</li></ul><br>
3. Network Capacity &amp; Supply Chain Optimization<br>
<ul><li>Lead strategic initiatives to optimize network capacity across MEATR, balancing fleet supply and demand across stations, coordinating short-term deployment scheduling, and optimizing for seasonal demand variations</li></ul><br>
<ul><li>Collaborate extensively with Finance business partners to ensure plans are efficient and meet peak demand requirements, drive efficient capital allocation (CAPEX), optimize operating expenses (OPEX), and develop Total Cost of Ownership (TCO) models</li></ul><br>
<ul><li>Develop innovative program management mechanisms to drive data-driven decision-making across make vs. buy vs. rent trade-offs, vehicle type mix optimization, asset utilization improvements, and investment prioritization</li></ul><br>
<ul><li>Monitor and optimize key metrics to ensure smooth supply chain operations, addressing procurement lead times, parts availability, and cross-border logistics complexities unique to MEATR markets</li></ul><br>
4. DSP Partner Experience &amp; Voice of Customer<br>
<ul><li>Establish and expand listening mechanisms to capture Delivery Service Partner feedback including regular surveys, sentiment analysis, focus groups, partner councils, operational data analysis, and direct engagement during station visits</li></ul><br>
<ul><li>Analyze, report, and take action on customer feedback data to identify and drive opportunities to improve the level of service GFP offers to DSP partners, combining qualitative sentiment data with quantitative service benchmarking</li></ul><br>
<ul><li>Identify and prioritize DSP pain points related to fleet operations including vehicle reliability, maintenance processes, administrative burden, cost transparency, and training gaps</li></ul><br>
<ul><li>Develop and launch innovative programs and value-added services to improve DSP experience and productivity (e.g., preventive maintenance programs, roadside assistance, simplified processes, self-service tools, training materials)</li></ul><br>
<ul><li>Measure DSP satisfaction through Net Promoter Score (NPS), program adoption rates, and qualitative feedback themes, with target improvements of +5 NPS points annually</li></ul><br>
<ul><li>Collaborate with DSP Program teams across organizations to ensure fleet decisions consider partner impact, co-develop solutions to shared challenges, and maintain strong exchange of insights on partner needs</li></ul><br>
5. Executive Leadership &amp; Cross-Functional Influence<br>
<ul><li>Own executive-level business reviews and strategic planning sessions, delivering data-driven insights and actionable recommendations to VP and senior leadership stakeholders</li></ul><br>
<ul><li>Write and contribute to compelling business cases using information synthesized from multiple stakeholders, propose and obtain approval from functional leaders, and maintain project schedules that enable teams to succeed</li></ul><br>
<ul><li>Take accountability while providing transparent status updates, proactively asking for help and immediately escalating issues and problems as necessary to remove blockers</li></ul><br>
6. Innovation &amp; Strategic Initiatives<br>
<ul><li>Drive the transition to electrification by integrating Electric Vehicle (EV) planning into business-as-usual fleet requirement processes, considering charging infrastructure, range requirements, and total cost of ownership</li></ul><br>
<ul><li>Extend Fleet Requirement Planning processes to new business customer organizations (e.g., Sub-same Day, DSP Lite) and new countries as MEATR expands, building replicable playbooks for rapid market entry</li></ul><br>
<ul><li>Lead full life-cycle of complex cross-functional projects and programs with considerable impact across multiple organizations, working to understand business problems, automation limitations, scaling factors, and reasons behind leadership decisions</li></ul><br>
<ul><li>Design solutions that can adapt to each MEATR market's unique maturity level, account for varying data availability and quality, work within local constraints, and maintain global standards while allowing regional flexibility</li></ul><br>
A day in the life<br>
Your day will be dynamic, strategic, and highly impactful. You might start by reviewing overnight fleet utilization data across MEATR markets, identifying a pattern of underutilization in one country and overdemand in another&mdash;prompting you to coordinate a cross-border vehicle transfer. You'll join a strategic planning session with Finance to present your updated 18-month fleet forecast, defending your assumptions and securing approval for a significant vehicle procurement order.<br>
Mid-morning, you'll dive into your forecasting model, adjusting parameters based on new network expansion plans shared by the Operations team, then run scenario analyses to understand the impact on CAPEX requirements.
<br>
After lunch, you might review DSP feedback survey results, identifying a recurring theme about maintenance delays. You'll brainstorm solutions with the maintenance vendor and draft a proposal for a new preventive maintenance program. You'll then prepare for your afternoon executive business review, creating visualizations that tell a compelling story about fleet performance trends and your strategic recommendations.<br>
Late afternoon brings a call with regional fleet managers across Saudi Arabia, Egypt, and Turkey&mdash;you're coaching them on a new audit framework and gathering their input on local market dynamics that should inform your demand forecast. You wrap up your day by analyzing repair cost trends, identifying an opportunity to consolidate vendors and save on OPEX.<br>
Throughout, you're the critical link ensuring our fleet remains reliable, safe, cost-efficient, and perfectly sized to meet customer demand&mdash;balancing analytical rigor with operational pragmatism and strategic thinking.</div><h2 class="jobSectionHeader"><b><br>
BASIC QUALIFICATIONS</b></h2><ul><li>6+ years of account or relationship management, small business logistics, or retail/vendor/supplier management experience</li><li>MBA</li></ul><h2 class="jobSectionHeader"><b>
PREFERRED QUALIFICATIONS</b></h2><ul><li>5+ years of supply chain management, planning, strategic sourcing, commodity management or program management experience</li></ul><br>
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div>

Regional Manager, Fleet Strategy and Planning, MEA-TR, MEATR DSP

Qualys

<div>
 Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!
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  Field Marketing Manager, MEA
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  Location: Dubai, UAE
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 Qualys is looking for an exceptional Field Marketing Manager to join our fast-growing MEA Field Marketing Team. The ideal candidate will be a great collaborator, communicator, and has a proven track record for successfully managing field programs from beginning to end. They will plan and execute regional marketing activities that build pipeline and drive revenue.
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 Working closely with the regional sales teams, product marketing and campaigns team the candidate will be responsible for designing and executing an integrated marketing plan to generate pipeline, with a high focus on new business, and expanding current accounts for Middle East and Africa. The ability to establish strong relationships with sales organizations will be a vital key to success. This is a wonderful opportunity to join a great team and contribute to Qualys&rsquo; growth!
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  What will you be doing?
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   Collaborate with Regional Sales Leaders to develop marketing plans and campaigns tailored to the immediate needs of their markets and accounts. Leverage experience to find new and innovative ways to connect with customers and prospects while implementing proven tactics to drive new business and upsell pipeline.
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   Create and execute targeted marketing programs that will positively impact revenues and provide ROI. Programs will include integrated field thought leadership initiatives, executive programs, tradeshows, industry associations, roundtables, partner conferences, and virtual events.
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   Drive strategic Account Based Marketing (ABM) initiatives. Determine ABM strategy priorities for the regional sales teams. Develop campaigns, manage rollout, review, and interpret insights for impact.
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   Proactively engage with sales teams to coordinate, communicate, and amplify marketing campaigns and field programs. Attend sales leadership meetings and help drive engagement.
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   Build program assets, landing pages, registration forms, target lists, pre- and post-event communications for successful program execution. Ensure event follow-up communication, list upload, and leads are tagged properly to the campaigns for ROI tracking.
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   Monitor to ensure campaigns and events are posted in the external event calendar and all necessary back-up documentation, event descriptions, purchase orders, and event costs are updated in Salesforce. Work with legal and procurement on contracts and purchase orders needed for regional activities.
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  Requirements:
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   Minimum 6-8 years of experience with a bachelor&rsquo;s degree in marketing or communications.
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   Experience in B2B software and cybersecurity marketing and working with channel partners are highly preferred.
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   Good understanding of Microsoft Office, Salesforce, Account-Based Marketing (ABM) and marketing automation tools.
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   A team player with a willingness to learn and take ownership of tasks.
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   Strong attention to detail and great communication skills.
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   Experience with digital marketing is a plus.
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   Ability to manage multiple projects/campaigns concurrently.
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   Comfortable communicating in a range of environments from C-Level to practitioners.
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   Experience in marketing reporting, dashboards, and KPIs. Ability to organize and present data in a clear and concise manner. Comfortable presenting conclusions and recommendations to stakeholders at various levels within the organization.
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   Experience in attending sales calls and QBRs for the territories supported.
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   Have a &ldquo;can do&rdquo; positive approach while possessing a desire and ability to work in a fast paced, goal oriented high growth sales environment
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   Willingness to travel
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   Proficiency in Arabic and English is a must. Proficiency in French is an added advantage.
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Marketing Manager

Brainlab

<div><b>Company Description</b><p><br>
At the forefront of health technology for over 35 years, Munich-based Brainlab digitizes medical workflows, from diagnosis to therapy, to offer clinicians and patients better treatment possibilities. Our innovative digital ecosystem forms the basis for modern healthcare technology in 4000 hospitals in 120 countries.</p><p>
Our key to success is our creative, talented and hard-working team, which consists of around 2000 dedicated and inspiring individuals in 25 locations worldwide. To succeed in reaching our targets, we are seeking committed colleagues who can stand behind our core values curious, authentic and useful.</p><b><br>
Job Description</b><p><br>
Reporting to the Regional Marketing Manager EMEA - Functional Neurosurgery, you will support the marketing, sale and adoption of Functional and Stereotactic Neurosurgery solutions in close collaboration with Brainlab and partner teams, providing outstanding clinical and technical support and aiming for state-of-the-art clinical workflow implementation.</p><p>
The position is home office based from Dubai, close to a major airport hub, ideally located to support the Middle East and North Africa territory of responsibility.</p><p>
As the MENA region Functional Neurosurgery subject matter expert, you will:</p><ul><li>
Act as a Brainlab Functional Neurosurgery Portfolio expert, developing deep scientific knowledge in the field of deep brain stimulation, epilepsy management and related clinical workflows.</li><li>
Lead demonstrations of Brainlab Functional Neurosurgery software and platform portfolio.</li><li>
Provide on-site consulting, guidance and assistance to physicians and OR personnel by evaluating options and problem-solving before and during surgery, supporting optimal patient benefit .</li><li>
Educate/train physicians and hospital personnel, including OR staff, Radiology, Biomedical and Information Technologies staff, on the use of Brainlab products and services related to Functional Neurosurgery.</li><li>
Team up with the regional support team in the development and drive of training programs for hospital staff, enabling them to implement in-house training on the assigned products.</li><li>
Develop and conduct training programs for local teams.</li><li>
Keep abreast of developments regarding Brainlab and competitive Image Guided Surgery (IGS) products and services in the Functional Neurosurgery area, via ongoing training and market research and analysis.</li><li>
Provide continuous feedback to Functional Neurosurgery Product Management on clinical and quality improvements for Brainlab solutions.</li><li>
Work closely with Brainlab Area Account Managers (AAMs) on local strategy to maximize penetration of Functional Neurosurgery software and platform solutions.</li><li>
Collaborate with partner companies on regional strategy in relation to the DBS portfolio offering and the introduction of state-of-the-art image guided workflows.</li><li>
Support the launch of Image Guided DBS.</li><li>
Build relationships with clinical stakeholders, maintaining contact, assessing satisfaction and product usage levels.</li><li>
Identify and conceive clinical marketing initiatives as well as drive them once approved.</li><li>
Actively contribute to the execution of the regional marketing plan, implementing region specific initiatives and programs.</li><li>
Contribute to Functional Neurosurgery market transparency maintenance.</li><li>
Attend meetings and trade shows to demonstrate and promote Functional Neurosurgery products and services.</li><li>
Travel - up to 75%</li></ul><br>
<b>
Qualifications</b><br>
<ul><li>
BSc in Biomedical Engineering, Biomechanical Engineering / Clinical Engineering; or an equivalent medical based degree. Neuroscience background being a plus.</li><li>
5 years experience in medical technology or medical devices</li><li>
Excellent communication skills, including the ability to listen to physician/customer needs and wisely manage field dynamics.</li><li>
Exceptional presentation and interpersonal skills in different settings, spanning from external end customers to partner companies representatives.</li><li>
Ability to understand highly technical product solutions and passion in translating their value in a clear value proposition.</li><li>
Self-motivated, detail oriented and a proven history of ability to make independent decisions.</li><li>
Ability to work well in a team environment and individually, as well as with minimal supervision amidst ever changing priorities and demanding deadlines</li><li>
Fluency in spoken and written English</li></ul><br>
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Additional Information</b><br>
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A mutually-supportive, international team</li><li>
Meaningful work with a lasting impact on medical technology</li><li>
Cell phone, laptop - also for private use</li><li>
Flexible working hours as well as homeoffice</li><li>
Regular after work, team, and company events</li><li>
Comprehensive training and continuing education opportunities</li></ul></div>

DBS Consultant

Puig

<div><div><p>Brand</p>
<div><p>Byredo</p>
</div><div><p>City</p>
<div><p>Dubai</p>
</div></div><div><p>Work area</p>
<div><p>Retail</p>
</div></div><div><p>Job type</p>
<div><p>Permanent</p></div></div></div><p></p><div><br>
</div><div></div><div><div><div><div><div><div><h2 class="jobSectionHeader"><b>The Opportunity</b></h2>
</div><div><p>Reporting to the Middle East Brand Director Niche &amp; Wellness, the Retail Manager &ndash; Byredo is responsible for the overall management of the retail business with full accountability for driving both commercial performance and brand value through retail and wholesale doors across the UAE. In addition this role is also responsible for supporting our market partners in the region. Key to the role is to ensure delivery of sales, profitability, KPI goals and business objectives. The retail manager is a brand ambassador and leader of their teams and should uphold and champion our values. The Retail Manager is accountable for leading their teams in delivering exceptional and consistent customer experience in line with the brand service and proposition, while actively contributing to business strategy, identifying growth opportunities and influencing key drivers such as flagship performance, clientelling and retail experience evolution.</p>
</div></div><div><div><h2 class="jobSectionHeader"><b>What you'll get to do</b></h2><br>
</div><p></p><div><div><p><b>Sales Generation</b></p>
<ul><li>Analyze sales reports and data to determine business needs and set forward-looking, opportunity-driven strategies.</li>
<li>Set individual sales and business objectives aligned with each store&rsquo;s needs and goals.</li>
<li>Ensure teams maintain constant client communication through clienteling and CRM, actively building a quality, segmented database to increase sales, loyalty and long-term client value.</li>
<li>Collaborate with Marketing to deliver market-relevant initiatives that drive traffic, conversion and engagement.</li>
<li>Stay up to date on market trends and competitor activity, sharing insights with teams.</li>
<li>Identify and lead business opportunities beyond day-to-day operations to support sustained regional growth.</li>
</ul><p><b>Strategic Leadership &amp; Business Development</b></p>
<ul><li>Drive retail as a strategic pillar of brand development, aligning commercial performance with brand positioning.</li>
<li>Contribute to business planning and decision-making using insights from performance, client behavior and market dynamics.</li>
<li>Identify opportunities to expand across existing stores, new locations and formats.</li>
<li>Shape the evolution of clienteling, CRM, retail experience and flagship positioning across the region.</li>
<li>Provide clear, structured insights and recommendations to support strategic decisions.</li>
</ul><p><b>Profitability</b></p>
<ul><li>Manage and control profitability across stores and region, ensuring gross margin and EBITDA targets are met while identifying opportunities to optimize performance and cost base.</li>
</ul><p><b>Customer Service</b></p>
<ul><li>Lead the delivery of a best-in-class luxury client experience, ensuring differentiation and emotional engagement.</li>
<li>Lead by example with an active presence on the sales floor.</li>
<li>Ensure flagship stores act as benchmark environments for service excellence across the network.</li>
<li>Maintain consistently elevated service standards, including fragrance profiling, evolving with client expectations and brand positioning.</li>
<li>Empower teams to make customer-focused decisions aligned with company values.</li>
</ul><p><b>People Management</b></p>
<ul><li>Build and develop high-performing teams with strong Store Manager leadership.</li>
<li>Develop future leaders to ensure a sustainable succession pipeline.</li>
<li>Drive a performance culture based on clear expectations, accountability and continuous development.</li>
<li>Manage HR issues effectively in line with policies, partnering with HR and the Regional Brand Director as needed.</li>
<li>Conduct performance reviews to identify strengths and development needs.</li>
</ul><p><b>Merchandising &amp; Visual Standards</b></p>
<ul><li>Implement and maintain merchandising and visual guidelines to the highest standards.</li>
<li>Ensure displays, windows and presentation align with campaign guidelines, supporting brand storytelling and client experience.</li>
<li>Partner with In-store, VM teams and Store Managers to ensure appropriate assortment and communicate inventory needs.</li>
<li>Identify and communicate product concerns in a timely manner.</li>
</ul><p><b>Operations</b></p>
<ul><li>Ensure all operational standards are maintained at all times in line with company policies and procedures.</li>
<li>Oversee key operational areas including stock management, scheduling, loss prevention and store compliance, ensuring efficiency, accuracy and minimal disruption to commercial performance.</li>
<li>Act as a coordinator between store network and back-office for smooth execution of activities.</li>
</ul></div></div></div><div><div><h2 class="jobSectionHeader"><b>We'd love to meet you if you have</b></h2>
</div><div><ul><li>Experience within the luxury retail sector.</li>
<li>Previous experience as a Retail/Area Manager leading a team in a multi-site store environment.</li>
<li>Proven ability to combine strong operational execution with strategic thinking and business impact.</li>
<li>Commerciality and proven history of driving sales and maintaining profitability.</li>
<li>The ability to create and maintain a luxury service experience.</li>
<li>Good people skills with emphasis on leading and building teams and fostering cross functional relationships.</li>
<li>Proactive with a strong sense of autonomy.</li>
<li>Ability to lead and drive performance across a multi-site network with strong remote management capability.</li>
<li>Comfortable navigating ambiguity with a flexible and agile approach.</li><br>
</ul><p></p><p>We welcome Creators Of All Kinds. If you are unsure of meeting all the requirements but trust you have the transferable skills to excel in this role, complete the application and our teams will get in touch if you are selected for an interview.</p>
</div></div><div><div><h2 class="jobSectionHeader"><b>A few things you'll love about us</b></h2>
</div><ul><li>An entrepreneurial, creative and welcoming work culture</li>
<li>A range of learning and development opportunities</li>
<li>An international company with plenty of opportunities to grow</li>
<li>A competitive compensation &amp; benefits package</li>
</ul></div></div></div><div><p>Puig is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.</p>
<p>At Puig, we are continually looking for enthusiastic and committed individuals from a broad range of backgrounds and experiences to join our team. We believe that creating an inclusive environment in which you feel welcomed, valued, engaged, and empowered strengthens our business and fosters a culture where we are inspired to work hard, challenge ourselves, and be innovative in our thinking. Additionally, we believe that the diversity of our employees makes us a stronger company and better able to serve our customers around the world.</p></div></div></div></div><p></p>

Byredo Retail Manager

Al-Futtaim

<div><p><b>Job Requisition ID: </b>179595</p>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day</p><br>
<p></p>
<p><b>
Overview of the role</b><br>
We are looking for an experienced Aftersales Manager to lead Service and Bodyshop operations across the UAE. The role is responsible for driving budgeted sales, gross margin and net profit, while ensuring strong customer satisfaction, operational excellence, dealer standards compliance and effective team performance.<br>
This is a key leadership role within the Aftersales function, requiring a commercially minded and people-focused professional who can manage performance, improve processes and deliver a high-quality customer experience.</p><br>
<p></p>
<div><b>
What you will do</b><br>
<ul><li>Lead and manage the Aftersales operation to achieve monthly revenue, gross margin and net profit targets.</li><li>Drive customer satisfaction by ensuring efficient service processes, timely resolution of concerns and continuous improvement of CSI performance.</li><li>Implement and monitor dealer standards, operating procedures, audits and best business practices across the location.</li><li>Manage and develop service teams, including supervisors, coordinators, workshop parts counter associates, cashiers and support staff.</li><li>Review Aftersales KPIs including productivity, efficiency, turnaround time and revenue per repair order, and initiate improvement plans where required.</li><li>Ensure optimal utilization of manpower, workshop equipment and operational resources to support business growth.</li><li>Oversee product concern handling, technical escalation and effective communication of service updates to the team.</li><li>Support employee engagement, career development and capability building through coaching, training and performance reviews.</li><li>Ensure effective implementation of Quality, Health, Safety and Environmental management systems at the location.</li></ul></div><br>
<p></p>
<div><b>
Required skills to be successful</b><br>
<ul><li>5&ndash;8 years of automotive dealership experience, including 3+ years in an Aftersales managerial role.</li><li>Strong interpersonal and leadership skills. Strategic and analytical mindset.</li><li>Strong problem-solving skills under pressure. Good understanding of automotive dealer and distributor business processes.</li><li>Ability to manage teams, improve processes and deliver results in a fast-paced service environment.</li></ul></div><p><br>
<b>
About the team</b><br>
The Aftersales team plays a critical role in delivering a seamless customer experience after vehicle purchase. The team includes service, workshop, parts and customer-facing support functions working together to achieve revenue growth, operational efficiency and high customer satisfaction.<br>
As Aftersales Manager, you will lead a diverse team and work closely with senior Aftersales leadership to ensure strong performance, continuous improvement and alignment with principal standards.</p><br>
<p></p>
<div><b>
What equips you for the role</b><br>
<ul><li>Diploma or bachelor&rsquo;s degree in Automobile or Mechanical Engineering, or a related technical discipline.</li><li>Proven experience managing Aftersales, Service or Bodyshop operations within an automotive dealership environment.</li><li>Strong commercial awareness with the ability to manage sales, gross margin, profitability and operational KPIs.</li><li>Hands-on knowledge of service operations, workshop productivity, customer satisfaction processes and dealer standards.</li><li>Ability to lead, coach and motivate teams while building a high-performance culture.</li><li>High level of ownership, integrity and responsibility, with the ability to remain calm and solutions-focused under pressure.</li><li>Working knowledge of MS Office and ERP systems.</li></ul></div><p></p><p><b><br>
About Al-Futtaim Automotive</b><br>
A major division of the UAE-based Al-Futtaim Group of companies, <b>Al-Futtaim Automotive</b> is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.<br>
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world&rsquo;s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.<br>
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.<br>
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial &amp; construction equipment.<br>
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. <b>This is Al-Futtaim Automotive and we empower talent to move forward.</b></p></div><p></p>

Aftersales Manager

Chalhoub Group

<div><p><b>INSPIRE | EXHILARATE | DELIGHT</b></p><p>
For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p><p>
Every step at Chalhoub Group is taken to build a future where luxury dreams become reality &mdash; bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse &mdash; the Group&rsquo;s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p><p>
Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work certification in several markets.</p><p>
Sustainability is at the core of the Group&rsquo;s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women&rsquo;s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p><p><b><br>
What you'll be doing</b>
</p><p>We are looking for an experienced Commercial Manager to lead the Elizabeth Arden business across the Middle East Travel Retail network and the India distribution market.</p><p>
This is a highly autonomous leadership role, reporting directly to the General Manager, with full ownership of commercial performance across multiple markets. You'll be responsible for driving sustainable growth, strengthening strategic partnerships, leading high-performing teams, and identifying new business opportunities while ensuring operational excellence. Your responsibilities will be to:</p><ul><li><p>
Own the commercial performance of the Elizabeth Arden business across Travel Retail and the India distribution market.</p></li><li><p>
Deliver sales, profitability, and market share objectives through strong commercial execution.</p></li><li><p>
Lead, coach, and develop a team of Team Leaders and Beauty Advisors across multiple countries.</p></li><li><p>
Build long-term relationships with key partners, distributors, and internal stakeholders.</p></li><li><p>
Drive business development by identifying new accounts and expanding distribution opportunities.</p></li><li><p>
Maximize sell-in and sell-out performance through effective forecasting, commercial planning, and execution.</p></li><li><p>
Monitor sales performance, analyse market trends, and implement action plans to drive continuous growth.</p></li><li><p>
Manage distributor performance in India, ensuring strong execution, compliance, and brand representation.</p></li><li><p>
Develop annual and monthly forecasts while working closely with Supply Chain, Marketing, Finance, Customer Service, and Product Registration teams.</p></li><li><p>
Ensure best-in-class merchandising, product availability, pricing competitiveness, and brand visibility across all markets.</p></li><li><p>
Manage trade marketing investments and distributor budgets to maximize commercial return.</p></li><li><p>
Travel regularly across the region to support market development, strengthen partnerships, and lead business performance.</p></li></ul><p>
 <b>What you&rsquo;ll need to succeed</b>
</p><ul><li><p>7-10+ years of commercial leadership experience within Beauty, Cosmetics, Luxury Retail, FMCG, or Travel Retail.</p></li><li><p>
Proven experience managing distributor markets and driving commercial growth across multiple countries.</p></li><li><p>
Strong understanding of Travel Retail and/or Duty Free environments.</p></li><li><p>
Experience leading regional sales teams and developing high-performing people.</p></li><li><p>
Strong commercial acumen with experience managing sales targets, forecasting, budgets, and P&amp;L performance.</p></li><li><p>
Excellent relationship-building and stakeholder management skills.</p></li><li><p>
Experience negotiating with retailers, distributors, and commercial partners.</p></li><li><p>
A proactive, entrepreneurial mindset with the ability to work independently and make commercial decisions.</p></li><li><p>
Strong analytical skills with the ability to translate performance data into action plans.</p></li><li><p>
Willingness to travel on a regular basis, particularly to India and regional Travel Retail markets.</p></li></ul><p>
 <b>What we can offer you</b>
</p><p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
</p><p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
</p><p><b>Using GenAI in Your Application Process</b></p><p>
To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.</p><p><b>
We Invite All Applicants to Apply</b></p><p>
It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p><p>
We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p></div>

Commercial Manager - Elizabeth Arden

Potters Solutions Pvt Ltd

<p><b>Potters Solutions Pvt Ltd</b></p><p><i>Remote (GCC-based candidates preferred &mdash; UAE, Saudi Arabia, Qatar, Bahrain, Oman, Kuwait) | Contract-to-Hire</i></p><p><b>About the Role</b></p><p>Potters Solutions is looking for high-performing, commission-based IT Sales Consultants to represent the company across the Middle East. This role is suited to independent sales professionals or boutique agencies with a track record of selling technology and consulting solutions into regional banks, government entities, and enterprise clients &mdash; and who are comfortable working in a performance-driven, uncapped-earnings environment.</p><p>This is a Contract-to-Hire (C2H) opportunity: strong performers will transition into a longer-term role with Potters Solutions as the regional book of business grows.</p><p><b>Key Responsibilities</b></p><p><b>1. Prospecting &amp; Lead Generation</b></p><ul><li>Identify potential clients across banking, government, and enterprise sectors for AI, Cloud, Managed Services, and Software Development engagements</li><li>Generate qualified leads through networking, digital outreach, and regional industry channels</li><li>Build and maintain a personal sales pipeline through proactive prospecting across GCC markets</li></ul><p><b>2. Client Engagement &amp; Solutioning</b></p><ul><li>Understand client business challenges and position relevant Potters Solutions offerings</li><li>Prepare and deliver customized proposals, quotes, and solution presentations for banking, government, and enterprise stakeholders</li><li>Coordinate with internal technical and pre-sales teams for solution design and pricing</li></ul><p><b>3. Regional Relationship Management</b></p><ul><li>Navigate GCC business culture, procurement cycles, and stakeholder structures across banking and public sector accounts</li><li>Build long-term relationships with decision-makers at target institutions rather than pursuing one-off transactions</li><li>Represent Potters Solutions at regional industry events, conferences, and client meetings where relevant</li></ul><p><b>4. Deal Coordination &amp; Closing</b></p><ul><li>Manage the sales cycle from initial contact through proposal, negotiation, and close</li><li>Work closely with Potters Solutions' leadership on deal structuring for larger institutional engagements</li><li>Maintain accurate pipeline and forecast reporting</li></ul><p><b>What We're Looking For</b></p><ul><li>Proven experience selling IT, AI, cloud, or consulting solutions into the Middle East market, ideally to banking, government, or large enterprise clients</li><li>Existing network of relevant contacts across the GCC is a strong plus</li><li>Fluency in English required; Arabic fluency strongly preferred</li><li>Comfortable working independently in a remote, commission-based structure</li><li>Familiarity with regional compliance, data residency, or Islamic finance considerations is an advantage given Potters Solutions' focus on GCC banking and government clients</li><li>Self-starter mentality with the discipline to manage your own pipeline and reporting</li></ul><p><b>Compensation</b></p><p><b>Structure: 100% commission-based during the initial contract period &mdash; uncapped earning potential tied directly to deal value. No cap on total earnings.</b></p><p><b>Project &amp; Consulting Engagements (AI builds, software development, digital transformation)</b></p><p><b>Deal Value</b></p><p><b>Commission Rate</b></p><p>Up to $100K</p><p>12%</p><p>$100K &ndash; $500K</p><p>10%</p><p>$500K &ndash; $2M</p><p>7%</p><p>$2M+ (anchor engagements)</p><p>5% + flat bonus ($10K&ndash;$15K)</p><p><b>Managed Services &amp; Recurring Engagements</b></p><ul><li>5&ndash;7% of first-year contract value, paid upfront</li><li>3&ndash;5% trailing commission on renewal revenue for as long as the client remains active</li></ul><p><b>New Logo vs. Expansion</b></p><ul><li>Full tier rate for net-new client acquisition</li><li>20&ndash;25% of tier rate for upsell/expansion into existing Potters Solutions accounts</li></ul><p><b>Payment Terms</b></p><ul><li>Commission payable 30 days after the client's first invoice is issued</li><li>Commission is clawed back if the client cancels or fails to pay within 30 days of that invoice</li></ul><p><b>Path to Retained Role</b></p><ul><li>Contract-to-Hire: consistent performers will transition to a retained position with a base salary + adjusted commission structure as the regional book of business grows</li></ul><p><i>Note: Compensation terms will be formalized in a country-specific contractor agreement, reviewed for compliance with local labor regulations in the candidate's country of residence.</i></p><p><b>About Potters Solutions</b></p><p>Potters Solutions Pvt Ltd is a GCC-focused AI and digital transformation consultancy, partnering with banks, government institutions, and sovereign entities across the region to design and deliver production-grade AI systems &mdash; from intelligent automation to advanced customer analytics &mdash; grounded in enterprise security and regulatory compliance.</p><p><i>To apply, submit your CV along with a short summary of your relevant Middle East sales experience and network HR@POTTERSSOL.COM</i></p><p>Work Location: Hybrid remote in Dubai (Dubai)</p>

IT Sales – Middle East (Commission Based) | C2H

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