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relationship manager - mid-market Jobs in Masqat

relationship manager - mid-market

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sr. relationship manager - mme Jobs in Masqat

sr. relationship manager - mme

relationship manager mid market

Oman Arab Bank

<div>
 
 
 
 Purpose and Summary
 
 :
 
 
 
 To execute a range of tasks related to Corporate &amp; Institutional Banking operation for Mid-Market customers of Oman Arab Bank.
 
 
 
 
 
 
 
 Key Deliverables:
 
 
 
 <ul>
 <li>
 Coordinating and engaging with OAB&rsquo;s cross functional departments in matters related to Mid-Market unit of the CIB.
 </li>
 <li>
 Review and recommend credit application for Mid-Market customers.
 </li>
 <li>
 Initiate credit Request proposals and internal memos with customer&rsquo;s details to be submitted to the Credit Admin department in a timely manner.
 </li>
 <li>
 Attending Mid-Market customer calls and meetings whenever appropriate to ensure prompt resolution in place.
 </li>
 <li>
 Initiating the contact with new Mid-Market customers once they are being identified as potentials with agreed products.
 </li>
 <li>
 Assessing credit risk and preparing all transaction documentation and reporting the same to the management.
 </li>
 <li>
 Review and comment the periodic reports on excess over facility limit, expiry of facility, etc. to be shared with the manager.
 </li>
 <li>
 Responsible for regularly monitoring of Customer&rsquo;s account to determine the expired accounts and follow up with the existing customers for past due or excess over facility.
 </li>
 <li>
 Attending day to day operation linked to clients in terms of trade finance, payments &amp; cash management, and treasury &hellip; etc.
 </li>
 <li>
 Review and comment the daily reports on excess over facility limit, expiry of facility, etc. to be shared with the manager.
 </li>
 <li>
 Assuring compliance to the KYC upon onboarding clients or in the case of any changes in clients&rsquo; details.
 </li>
 <li>
 Participate in cross selling activities related to other bank&rsquo;s products including Large Corporate and SME products.
 </li>
 <li>
 Escalate any cases which may lead to potential operational losses or fraud cases to the Relationship Manager / Unit Head as appropriate without any delay.
 </li>
 <li>
 Responsible for providing approval for the payment of transaction Cheque.
 </li>
 <li>
 Ensuring that Mid-Market customers&rsquo; queries are tackled effectively, and solutions/information provided in a timely manner.
 </li>
 <li>
 Assisting internal and external auditors for any audit requirements as and when required.
 </li>
 <li>
 Ensure all activities carried out, is as per standard bank&rsquo;s protocol, policies, processes &amp; procedures (including AML / CFT related policies &amp; procedures).
 </li>
 <li>
 Participate in other related initiatives and projects as assigned or other duties as assigned by management.
 </li>
 <li>
 Complete all related tasks as delegated by management or reporting Manager.
 </li>
 <li>
 Report any suspicious or irregular activities or transactions (if identified) to Compliance division.
 </li>
 <li>
 Reporting misconduct behavior as per the whistle blowing policy.
 </li>
 <li>
 On-boarding quality new clients to further augment the portfolio size.
 </li>
 <li>
 Regular client visits, followed by necessary steps to on-board clientele with a blend of short term and long-term facilities in synch with cross selling and other facets to holistically ensure growth in portfolio size &amp; quality.
 </li>
 <li>
 Maintain asset &amp; portfolio quality along with Renewals threshold to be less than 2% at the end of every month with none pending for more than 90 days.
 </li>
 </ul>
 
 
 
 
 
 
 Qualifications
 
 :
 
 
 <ul>
 <li>
 Degree in Banking/Business or equivalent.
 </li>
 </ul>
 
 
 
 
 
 
 Skills/Knowledge
 
 :
 
 
 <ul>
 <li>
 Effective Communication skills.
 </li>
 <li>
 Customer Focus skills.
 </li>
 <li>
 Coordination skills.
 </li>
 <li>
 Negotiation skills.
 </li>
 <li>
 Teamwork skills.
 </li>
 <li>
 Interpersonal skills.
 </li>
 <li>
 Risk Analytic skills.
 </li>
 <li>
 Attention to details.
 </li>
 <li>
 MS. Office Products skills.
 </li>
 <li>
 Sound command English language.
 </li>
 </ul>
 
 
 
 
 
 
 Experience
 
 :
 
 
 <ul>
 <li>
 Minimum 4 Years of relevant experience.
 </li>
 </ul>
 
 
 
 
 
 
 Business Understanding
 
 :
 
 
 <ul>
 <li>
 Good understanding of bank&rsquo;s policies, procedures, and standards.
 </li>
 <li>
 Good Understanding of Mid-Market banking products and services.
 </li>
 <li>
 Bachelors / Master in Business, Accounting &amp; Finance or Equivalent
 </li>
 <li>
 Understanding of financial metrics, ratios, cashflows, projections and evaluation of key financial data.
 </li>
 </ul>
 
 
</div>

Relationship Manager - Mid-Market

<div>
 
 
 
 Purpose and Summary
 
 :
 
 
 <ul>
 <li>
 To execute a range of tasks related to Corporate &amp; Institutional Banking operation for Mid-Market customers of Oman Arab Bank.
 </li>
 </ul>
 
 
 
 
 
 
 Key Deliverables:
 
 
 
 <ul>
 <li>
 Coordinating and Engaging with OAB&rsquo;s cross functional departments in matters related to Mid-Market unit of the CIB.
 </li>
 <li>
 Review and recommend credit application for Mid-Market customers.
 </li>
 <li>
 Initiate credit Request proposals and internal memos with customer&rsquo;s details to be submitted to the Credit Admin department in a timely manner.
 </li>
 <li>
 Attending Mid-Market customer calls and meetings whenever appropriate to ensure prompt resolution in place.
 </li>
 <li>
 Initiating the contact with new Mid-Market customers once they are being identified as potentials with agreed products.
 </li>
 <li>
 Assessing credit risk and Preparing all transaction documentation and reporting the same to the management.
 </li>
 <li>
 Review and comment the periodic reports on excess over facility limit, expiry of facility, etc. to be shared with the manager.
 </li>
 <li>
 Responsible for regularly monitoring of Customer&rsquo;s account to determine the expired accounts and follow up with the existing customers for past due or excess over facility.
 </li>
 <li>
 Attending day to day operation linked to clients in terms of trade finance, payments &amp; cash management, and treasury &hellip; etc.
 </li>
 <li>
 Review and comment the daily reports on excess over facility limit, expiry of facility, etc. to be shared with the manager.
 </li>
 <li>
 Assuring compliance to the KYC upon onboarding clients or in the case of any changes in clients&rsquo; details.
 </li>
 <li>
 Manage Mid-Market accounts with more complexity and importance.
 </li>
 <li>
 Participate in cross selling activities related to other bank&rsquo;s products including Large Corporate and SME products.
 </li>
 <li>
 Escalate any cases which may lead to potential operational losses or fraud cases to the Relationship Manager / Unit Head as appropriate without any delay.
 </li>
 <li>
 Responsible for providing approval for the payment of transaction Cheque.
 </li>
 <li>
 Ensuring that Mid-Market customers&rsquo; queries are tackled effectively, and solutions/information provided in a timely manner.
 </li>
 <li>
 Assisting internal and external auditors for any audit requirements as and when required.
 </li>
 <li>
 Ensure all activities carried out, is as per standard bank&rsquo;s protocol, policies, processes &amp; procedures (including AML / CFT related policies &amp; procedures).
 </li>
 <li>
 Participate in other related initiatives and projects as assigned or other duties as assigned by management.
 </li>
 <li>
 Complete all related tasks as delegated by management or reporting Manager.
 </li>
 <li>
 Report any suspicious or irregular activities or transactions (if identified) to Compliance division.
 </li>
 <li>
 Reporting misconduct behavior as per the whistle blowing policy.
 </li>
 </ul>
 
 
 
 
 
 
 Qualifications
 
 :
 
 
 <ul>
 <li>
 Degree in Banking/Business or equivalent.
 </li>
 </ul>
 
 
 
 
 
 
 Skills/Knowledge
 
 :
 
 
 <ul>
 <li>
 Effective Communication skills.
 </li>
 <li>
 Customer Focus skills.
 </li>
 <li>
 Coordination skills.
 </li>
 <li>
 Negotiation skills.
 </li>
 <li>
 Teamwork skills.
 </li>
 <li>
 Interpersonal skills.
 </li>
 <li>
 Risk Analytic skills.
 </li>
 <li>
 Attention to details.
 </li>
 <li>
 MS. Office Products skills.
 </li>
 <li>
 Sound command English language.
 </li>
 </ul>
 
 
 
 
 
 
 Experience
 
 :
 
 
 <ul>
 <li>
 Minimum 7 Years of relevant experience.
 </li>
 </ul>
 
 
 
 
 
 
 Business Understanding
 
 :
 
 
 <ul>
 <li>
 Good understanding of bank&rsquo;s policies, procedures, and standards.
 </li>
 <li>
 Good Understanding of Mid-Market banking products and services.
 </li>
 </ul>
 
 
</div>

Sr. Relationship Manager - MME

CDHorizon United Arab Emirates

<div>
 
 
 Job Summary
 
 
 
 The Sales Manager &ndash; Scaffolding is responsible for driving revenue growth, developing key accounts, and expanding the company&rsquo;s scaffolding rental and sales business. The role focuses on client acquisition, project tendering, strategic partnerships, and ensuring consistent achievement of monthly and annual sales targets.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Develop and execute sales strategies to grow scaffolding rental and sale business.
 </li>
 <li>
 Manage key clients including contractors, developers, infrastructure and industrial companies.
 </li>
 <li>
 Identify new market opportunities and convert leads into long-term business.
 </li>
 <li>
 Prepare and negotiate quotations, contracts, and pricing agreements.
 </li>
 <li>
 Achieve and exceed monthly and annual revenue targets.
 </li>
 <li>
 Coordinate with operations, logistics, and finance teams for smooth project execution and billing.
 </li>
 <li>
 Handle project tenders and build strong relationships with consultants and project managers.
 </li>
 <li>
 Track competitors, market pricing, and industry trends.
 </li>
 <li>
 Maintain accurate CRM records and sales pipeline reports.
 </li>
 <li>
 Lead, guide, and motivate sales team members if applicable.
 </li>
 </ul>
 
 
 
 
 
 Key Requirements
 
 
 <ul>
 <li>
 Minimum 5&ndash;8 years of experience in scaffolding sales or rental industry.
 </li>
 <li>
 Strong knowledge of scaffolding systems and construction/rental market.
 </li>
 <li>
 Proven record of achieving sales targets in B2B environment.
 </li>
 <li>
 Experience in contractor, infrastructure, and industrial project sales.
 </li>
 <li>
 Excellent negotiation and client management skills.
 </li>
 <li>
 Strong communication, reporting, and presentation abilities.
 </li>
 <li>
 Valid Oman driving license is preferred.
 </li>
 </ul>
 
 
 
 
 
 KPIs &amp; Performance Indicators
 
 
 <ul>
 <li>
 Monthly and annual sales target achievement.
 </li>
 <li>
 Customer acquisition and retention rates.
 </li>
 <li>
 Project win ratio (tenders &amp; proposals).
 </li>
 <li>
 Collection efficiency and overdue control.
 </li>
 <li>
 Market share growth in assigned territory.
 </li>
 </ul>
 
 
 
 
 
 Preferred Skills
 
 
 <ul>
 <li>
 Experience in heavy equipment or construction rental industry.
 </li>
 <li>
 Knowledge of UAE/Oman/KSA construction market.
 </li>
 </ul>
 
 
</div>

Sales Specialist - Scaffolding

Americana Restaurants

<div>
 
 
 Job Purpose
 
 
 
 The Assistant Brand Manager is a pivotal role within KFC Oman&rsquo;s Marketing team, responsible for supporting the development and execution of brand strategies and campaigns. The role focuses on driving brand growth, market share, and consumer engagement through close collaboration with cross-functional teams and seamless execution of marketing initiatives. A key emphasis of the role is driving sales growth across all channels, including aggregators, through strategic planning, execution excellence, and performance optimization.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Support the development and execution of short- and long-term brand strategies aligned with business objectives, including transaction growth, sales volume, profitability, and market share
 </li>
 <li>
 Execute marketing campaigns across cluster, market, and store levels, adapting strategies to evolving market and consumer trends
 </li>
 <li>
 Monitor brand and channel performance, integrate consumer insights, and apply strong analytical judgment to recommend data-driven actions that address challenges and unlock growth opportunities
 </li>
 <li>
 Conduct competitive analysis to inform marketing plans and strengthen KFC&rsquo;s competitive positioning in the QSR market
 </li>
 <li>
 Develop and execute long-term and monthly visibility plans with aggregator platforms, managing aggregator relationships and channel-specific growth initiatives
 </li>
 <li>
 Analyze channel-wise performance across delivery, dine-in, takeaway, and aggregators, collaborating with aggregator partners to optimize visibility, promotions, campaign execution, and ROI.
 </li>
 <li>
 Partner with cross-functional teams (Operations, Revenue Management, Legal, etc.) to ensure effective implementation of brand and marketing initiatives, leveraging strong communication and stakeholder management skills
 </li>
 <li>
 Lead the briefing, development, and rollout of advertising, promotions, media plans, POS materials, packaging, and campaign assets
 </li>
 <li>
 Manage agencies and suppliers to ensure timely, high-quality campaign delivery
 </li>
 <li>
 Execute digital marketing, CRM, and social media initiatives to support brand visibility, engagement, and campaign effectiveness
 </li>
 <li>
 Deliver value-driven and innovative initiatives that enhance the end-to-end KFC guest experience and strengthen brand perception versus competitors
 </li>
 <li>
 Collaborate with the regional MENA team to localize product and innovation calendars for the Oman market and support new product launches aligned with local customer preferences and market trends
 </li>
 <li>
 Support profitability across products and campaigns by managing budgets, timelines, and projects with strong execution discipline
 </li>
 <li>
 Work closely with internal stakeholders to drive creativity, innovation, strategic alignment, and brand consistency
 </li>
 <li>
 Act as a brand champion, reinforcing KFC values and marketing excellence
 </li>
 <li>
 Demonstrate agility and adaptability in a fast-paced, evolving business environment
 </li>
 </ul>
 
 
 
 
 
 Qualifications, Experience &amp; Skills
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Marketing, Business Administration, or related discipline (MBA an advantage)
 </li>
 <li>
 4&ndash;6 years of relevant marketing experience (QSR, FMCG, or agency preferred)
 </li>
 <li>
 Regional exposure or familiarity with the GCC / MENA market
 </li>
 <li>
 Creative and customer-centric mindset
 </li>
 <li>
 Strong problem-solving capability
 </li>
 <li>
 Fluency in English and Arabic (mandatory)
 </li>
 <li>
 Willingness to relocate to Oman
 </li>
 </ul>
 
 
 
 
 
 Why Join KFC Oman?
 
 
 
 This role offers an exciting opportunity to work with one of the world&rsquo;s most iconic brands while making a direct impact on KFC&rsquo;s growth in Oman. You will be part of a dynamic, high-performing team, work on innovative marketing initiatives, and gain strong regional exposure within the MENA market&mdash;ideal for ambitious marketers looking to accelerate their careers.
 
 
 
 
 
 
 
 Relocation to Oman - This role is based in Oman. Candidates must be open to relocating.
 
 
 
</div>

Assistant Marketing Manager - KFC

BFL Group

<div>
 
 
 Company Overview
 
 
 
 
 
 
 BFL Group is one of the world&rsquo;s leading off-price retailers of fashion and homeware. With headquarters based in the United Arab Emirates, we serve multiple markets across the region and Southeast Asia.
 
 
 
 
 
 Our goal is to delight customers and entice them back with the promise of exceptional pieces that excite, all at up to 80% off the original retail price for fashion designer brands. Our unique &ldquo;Treasure Hunt&rdquo; model ensures there is always something new to explore, desire, and discover within our stores. Our customers walk out with new items every time they visit any of our stores.
 
 
 
 
 
 
 Role Purpose:
 
 
 
 
 
 
 The Assistant Shop Manager supports the Shop Manager in the daily operations of the store to ensure high standards of customer service, team performance, and store operations. This role helps drive sales, control costs, and maintain a well-organized and welcoming store environment. In the absence of the Shop Manager, the Assistant Shop Manager takes full responsibility for store operations and team leadership.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 
 Store Operations Support
 
 
 <ul>
 <li>
 Assist the Shop Manager with day-to-day store activities and ensure smooth operations.
 </li>
 <li>
 Take responsibility for store operations during the Shop Manager&rsquo;s absence and report key issues.
 </li>
 <li>
 Report maintenance and repair requirements and ensure timely follow-up.
 </li>
 </ul>
 
 
 
 
 
 Merchandising &amp; Inventory Control
 
 
 <ul>
 <li>
 Ensure merchandise is displayed correctly by type, size, color, and company standards.
 </li>
 <li>
 Receive deliveries, verify completeness, and prepare items for display efficiently.
 </li>
 <li>
 Monitor stock levels, control inventory, and coordinate with merchandisers on overstock items.
 </li>
 </ul>
 
 
 
 
 
 Cash Handling &amp; Administration
 
 
 <ul>
 <li>
 Deposit daily cash sales to the bank and prepare related reports.
 </li>
 <li>
 Report any cash discrepancies immediately to the Accounts Department.
 </li>
 <li>
 Order required shop supplies and ensure availability.
 </li>
 </ul>
 
 
 
 
 
 Customer Service &amp; Sales Support
 
 
 <ul>
 <li>
 Handle customer complaints professionally and ensure customer satisfaction.
 </li>
 <li>
 Process merchandise returns and exchanges according to company policies.
 </li>
 <li>
 Support sales targets through excellent service and floor supervision.
 </li>
 </ul>
 
 
 
 
 
 Team Management &amp; Scheduling
 
 
 <ul>
 <li>
 Ensure staff punctuality and attendance; report repeated issues to HR.
 </li>
 <li>
 Prepare staff rosters to ensure proper manpower coverage.
 </li>
 <li>
 Ensure team awareness and compliance with store security procedures.
 </li>
 </ul>
 
 
 
 
 
 Compliance &amp; Brand Standards
 
 
 <ul>
 <li>
 Ensure the stock room is clean, organized, and well maintained.
 </li>
 <li>
 Ensure the team follows store SOPs and BFL Group policies and procedures.
 </li>
 <li>
 Uphold the image and reputation of the store at all times.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Minimum 3+ years of retail experience in a supervisory or ASM role.
 </li>
 <li>
 High school diploma or equivalent; retail or business qualifications are an advantage.
 </li>
 <li>
 Strong leadership, communication, and people management skills.
 </li>
 <li>
 Ability to lead the store and team independently when required.
 </li>
 <li>
 Strong customer service and complaint-handling skills.
 </li>
 <li>
 Good understanding of retail KPIs, sales targets, and store operations.
 </li>
 <li>
 Ability to work under pressure and make quick decisions.
 </li>
 <li>
 Flexible to work weekends, holidays, and shift schedules.
 </li>
 <li>
 Basic knowledge of POS systems, inventory tools, and Microsoft Office.
 </li>
 </ul>
 
 
 
 
 If you think you are fit for this job position, then apply right away. You are steps away from joining a
 
 Great Place to Work&copy;
 
 and we would love to meet you soon!
 
</div>

Assistant Store Manager

<div>
 
 
 Relocation Note: This is an onsite role and requires relocation to Qatar.
 
 
 
 
 
 
 
 Purpose of the Role:
 
 
 
 To drive sustainable revenue growth and profitability across Qatar, Jordan, and Iraq markets by optimizing aggregator partnerships, ensuring efficient operations, and maximizing ROI on marketing and commercial initiatives. The role acts as the in-house expert on aggregator platforms&mdash;defining growth strategies, streamlining operations, safeguarding guest experience, and leading cross-functional collaboration to deliver business targets.
 
 
 
 
 
 
 The individual will be responsible for Qatar, Jordan &amp; Iraq markets:
 
 
 <ul>
 <li>
 Growing revenue to targets, managing multiple brands and aggregators
 </li>
 <li>
 Minimize the non-commission spend on the aggregator (i.e. marketing, compensations, credits etc.)
 </li>
 <li>
 Maximize the aggregator platform efficiency to capture and process the orders
 </li>
 </ul>
 
 
 
 
 
 Strategic Accountabilities:
 
 
 <ul>
 <li>
 Define the growth strategy for each brand and aggregator, under your responsibility.
 </li>
 <li>
 Build the relationship with the aggregator, supporting senior management during negotiations &amp; contract renewals
 </li>
 <li>
 Act as the in-house expert on aggregator landscape, dynamics and potential disruptions, for responsible markets.
 </li>
 </ul>
 
 
 
 
 
 Operational Accountabilities
 
 
 
 Aggregator Operations responsibilities:
 
 <ol>
 <li>
 Lead aggregator operations management with internal operation stakeholders.
 </li>
 <li>
 Streamline ways of working with aggregators including IT projects.
 </li>
 <li>
 Be custodian of Marketing spends on aggregators and drive it for best ROI for business.
 </li>
 </ol>
 
 Project management responsibilities:
 
 <ol>
 <li>
 Provide/institutionalize disciplined visibility into the state of the business under your responsibility (i.e. design and send out reporting matrices, scorecards, reports etc.)
 </li>
 <li>
 Ensure completion of projects &amp; initiatives to meet KPIs; be relentless and disciplined in engaging stakeholders in technology, finance, revenue management, aggregators and others, to deliver KPIs
 </li>
 <li>
 Report &amp; articulate status/progress of respective projects/tasks/responsibilities &ndash; in formal/informal settings
 </li>
 <li>
 Structured and diligent approach to project management, with capability to prioritize, delegate and follow-up
 </li>
 </ol>
 
 Commercial responsibilities:
 
 <ol>
 <li>
 Forecast annual sales and transaction targets with monthly/weekly/daily breakdowns
 </li>
 <li>
 Create monthly and weekly marketing plans to achieve forecasts, with careful consideration of brand/channel cannibalization
 </li>
 <li>
 Minimize the marketing spend on aggregators and maximize conversions/ROI
 </li>
 <li>
 Minimize other expenses on aggregators (e.g. credits paid, commission ramp-up due to breach of thresholds)
 </li>
 <li>
 Identify other key drivers of revenue &amp; profitability (transactions, average check, sales mix, order frequency) and ensure these are addressed in the comprehensive growth plan for respective aggregator
 </li>
 <li>
 Liaise with Brand, FPA and franchisor teams to ensure buy-in/approvals/DOA for all forecasts &amp; growth plans
 </li>
 </ol>
 
 Guest experience responsibilities:
 
 <ol>
 <li>
 Define targets of key guest experience metrics on aggregators (e.g. store ratings) and closely track them
 </li>
 <li>
 Create intervention projects required to address any guest experience deviations and liaise with Brand/HD/CC ops team
 </li>
 </ol>
 
 Support responsibilities:
 
 <ol>
 <li>
 Define the aggregator roll-out playbook, when launching new aggregators &ndash; address all the aspects of the deployment that can impact the commercials or guest experience
 </li>
 <li>
 Support the Brand/HD/CC ops team on aggregator channel initiatives, if required
 </li>
 </ol>
 
 
 
 
 
 Qualification, Experience &amp; Skills :
 
 
 <ul>
 <li>
 Bachelor's in marketing or a business related degree
 </li>
 <li>
 Fluency in Arabic is mandatory for the role requirements.
 </li>
 <li>
 8-10 years&rsquo; experience in an e-commerce/agency/multi-retail company, in a revenue/growth driving role
 </li>
 <li>
 Background in QSR, food tech or multi-brand F&amp;B experience.
 </li>
 <li>
 Data analytics/excel modelling in food tech/f&amp;b/fmcg.
 </li>
 <li>
 Experience managing aggregator platforms in a multi-brand, high-volume environment.
 </li>
 <li>
 Handled performance marketing, campaign ROI analysis, and marketing budget optimization on aggregator platforms.
 </li>
 <li>
 Experience in building and using dashboards, scorecards, and Excel/Google Sheets models to track performance and guide decision-making.
 </li>
 <li>
 Experience negotiating with aggregators or owning P&amp;L for aggregator business.
 </li>
 <li>
 Familiarity with aggregator partner portals, tools, and campaign planning systems.
 </li>
 </ul>
 
 
</div>

Aggregator Lead (Relocation to Qatar)

EDECS

<div>
 
 
 Purpose of the Role:
 
 
 
 
 
 
 The HR Business Partner (HRBP) will be responsible for establishing and leading the Human Resources function for EDECS&rsquo;s new construction site operations in Oman. This role requires a hands-on and highly organized HR professional capable of setting up HR systems, ensuring compliance with local laws, managing payroll and workforce administration, and providing end-to-end HR support for both local and expatriate staff. The HRBP will act as a strategic partner to the Project Management Team and as a key representative of corporate HR on-site.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 
 1. HR Setup and Compliance
 
 
 <ul>
 <li>
 Establish the full HR infrastructure in the new country/site, including policies, processes, and documentation systems.
 </li>
 <li>
 Develop the
 
 organization chart
 
 in collaboration with project and corporate teams to reflect reporting structures and project manpower needs.
 </li>
 <li>
 Ensure full compliance with local labor laws, statutory registrations, and employment regulations.
 </li>
 <li>
 Responsible of establishing employees files
 </li>
 <li>
 Act as head of PRO to manage work permits and visas.
 </li>
 <li>
 Coordinate company and employee registrations with labor, social security, and tax authorities.
 </li>
 <li>
 Develop and localize the HR policies, employee handbook, and site-specific HR procedures aligned with corporate standards.
 </li>
 <li>
 Represent the company during labor inspections and ensure full readiness by maintaining accurate employment documentation, statutory records, and site compliance reports.
 </li>
 <li>
 Liaise with government officials, labor officers, and regulatory bodies to resolve queries and ensure ongoing compliance.
 </li>
 </ul>
 
 
 2. Payroll,
 
 
 
 Responsible of running monthly payroll and posting it every month
 
 
 
 3. Recruitment and Selection
 
 
 <ul>
 <li>
 Develop manpower plans based on project requirements and mobilization phases.
 </li>
 <li>
 
 Interview candidates
 
 and coordinate with recruitment agencies and project managers for local hiring.
 </li>
 <li>
 Prepare and manage employment offers, onboarding documentation, and
 
 contract signatures
 
 for both expatriates and locals.
 </li>
 <li>
 Manage mobilization logistics including visas, travel, accommodation, and onboarding formalities.
 </li>
 </ul>
 
 
 
 
 
 4. Onboarding and HR Orientation
 
 
 <ul>
 <li>
 Design and conduct
 
 HR orientation programs
 
 for all new employees (expatriate and local) to ensure understanding of company culture, HR policies, Code of Business Conduct, and site regulations.
 </li>
 <li>
 Ensure timely onboarding and integration of new hires into the site organization.
 </li>
 </ul>
 
 
 
 
 
 5. Timekeeping and Payroll Administration
 
 
 <ul>
 <li>
 Establish and oversee the
 
 timekeeping process
 
 across all site departments to ensure accuracy and compliance.
 </li>
 <li>
 Implement a standardized
 
 timesheet system
 
 to capture daily and weekly attendance, overtime, rest days, and leave.
 </li>
 <li>
 Verify and approve
 
 timesheet calculations
 
 before submission to payroll, ensuring accuracy in working hours, overtime rates, and deductions.
 </li>
 <li>
 Coordinate with site supervisors and department heads to validate workforce attendance and resolve discrepancies.
 </li>
 <li>
 Manage/follow up
 
 payroll calculations
 
 for both local and expatriate employees, ensuring compliance with local tax and statutory requirements
 </li>
 <li>
 Coordinate and revise payroll with external provider if applied.
 </li>
 <li>
 Maintain accurate records of salary components, benefits, and allowances.
 </li>
 <li>
 Support and prepare Payroll process, audits, and reconciliations.
 </li>
 </ul>
 
 
 
 
 
 6. Compensation and Market Benchmarking
 
 
 <ul>
 <li>
 Conduct
 
 salary surveys
 
 and market analysis to ensure competitiveness and internal equity.
 </li>
 <li>
 Recommend adjustments to salary scales and benefits packages based on survey results and project dynamics.
 </li>
 </ul>
 
 
 
 
 
 7. HR Operations
 
 
 <ul>
 <li>
 Set up and maintain personnel files, HR databases, and HR information systems (HRIS).
 </li>
 <li>
 Manage employee records, leave balances, and statutory documentation.
 </li>
 <li>
 Prepare monthly HR reports on
 
 headcount
 
 , recruitment, attendance, and turnover.
 </li>
 <li>
 Coordinate with Site administration on staff accommodation, meals, and transportation when applicable.
 </li>
 </ul>
 
 
 
 
 
 8. Employee Relations and Engagement
 
 
 <ul>
 <li>
 Serve as the first point of contact for employee relations issues, grievances, and disciplinary actions.
 </li>
 <li>
 Ensure consistent application of company policies and procedures.
 </li>
 <li>
 Promote a positive work culture and maintain healthy employee-management relations.
 </li>
 </ul>
 
 
 
 
 
 9. Performance and Development
 
 
 <ul>
 <li>
 Coordinate the implementation of the performance management process at site level.
 </li>
 </ul>
 
 
 
 
 
 Qualifications and Experience:
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Human Resources, Business Administration, or related field.
 </li>
 <li>
 Minimum 7&ndash;10 years of progressive HR experience, preferably within the construction or engineering industry.
 </li>
 <li>
 Proven experience in setting up HR functions in a new country or large-scale project environment.
 </li>
 <li>
 Strong knowledge of local labor legislation (preferably Oman).
 </li>
 <li>
 Experience in
 
 timekeeping, timesheet calculations, and payroll management
 
 .
 </li>
 <li>
 Proven capability in managing both expatriate and local workforces.
 </li>
 <li>
 Excellent communication and interpersonal skills in English .
 </li>
 <li>
 Strong problem-solving and organizational skills; able to work independently under remote site conditions.
 </li>
 </ul>
 
 
 
 
 
 Key Competencies:
 
 
 
 
 
 <ul>
 <li>
 Strategic and operational HR capability
 </li>
 <li>
 Cross-cultural awareness and adaptability
 </li>
 <li>
 Strong analytical and numerical ability (for payroll and timesheets)
 </li>
 <li>
 Integrity, confidentiality, and professionalism
 </li>
 <li>
 Effective communication and stakeholder management
 </li>
 <li>
 Hands-on, proactive, and solution-oriented mindset
 </li>
 </ul>
 
 
</div>

HR Business Partner – Oman

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