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reservation agent

Minor Hotels

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  Founded in 1933 in Portugal, Tivoli Hotels &amp; Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests.
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  Job Description
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  As Reservations Officer you will directly support the Reservations Manager in driving the performance of the reservations team on property. You will ensure that all SOP's are being adhered to. You will further assist in maintaining and improving reservations operations to ensure a high degree of accuracy in guest reservations, maximising revenue opportunities and satisfaction of guests and team members. You will ensure monitoring of daily arrivals for all guest requests to be carried out and communicated to. You will be working on inventory management, including allotments, groups blocks and rate codes in all applicable systems. Further you will assist the Reservations Manager for driving up- selling within the property and to ensure optimal use of all distribution channels, e.g. IBE, GDS, Tour Operators, Small Luxury Hotels, Regional and Corporate Sales Offices.
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  Qualifications
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  &bull; Familiar with the hotel operations available technology (PMS &amp; RMS) and all distribution channels.
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  &bull; Understand the dynamics of regional &amp; local market, local competitors and events of the destination.
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  Additional Information
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  Reporting into Reservations Manager
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Reservation Agent

Louvre Hotels Group Partners MENA Region

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 As a Reservations Agent, you will be the first point of contact for guests looking to make room reservations. Your role involves providing excellent customer service, assisting with booking inquiries, and ensuring accurate and efficient reservation processes.
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  Key Job Responsibilities:
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   Assist guests in making room reservations through various communication channels, including phone, email, and online platforms.
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   Provide information about room availability, rates, and hotel amenities.
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   Ensure accurate and efficient processing of guest reservations.
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   Address guest inquiries and concerns related to bookings and accommodation.
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   Verify guest information and payment details to confirm reservations.
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   Offer assistance and recommendations to guests based on their preferences and needs.
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   Promote special offers, packages, and discounts to enhance the guest experience.
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   Maintain up-to-date knowledge of hotel policies, procedures, and room types.
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   Collaborate with the reservations team to ensure accurate room inventory management.
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   Assist with group reservations and bookings as needed.
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   Uphold a high standard of customer service and professionalism in all interactions.
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   Participate in ongoing training to improve reservation skills and knowledge.
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   Operate in a safe and environmentally friendly manner to safeguard the health and safety of guests and colleagues, as well as contribute to environmental conservation.
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   Adhere to the company&rsquo;s environmental, health, and safety procedures and policies.
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Reservations Agent - Omani Only

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  Founded in 1933 in Portugal, Tivoli Hotels &amp; Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests.
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  Job Description
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  As IT Executive, the implementation and upkeep of the Property Management System (Opera) will be your main responsibility. You will need to ensure that the PMS is up to date with the most current version as instructed by Corporate IT, then assist authorized users in relation to hotel operations and support team members with their personal computers. You are responsible for the coordination and timely handling of any software fault reports or enhancement requests as well as to provide technical assistance to internal and external audit staff.
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  Qualifications
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  &bull; Graduate from work-related School/University
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  &bull; Preferable prerequisite is four years experience in hotel business.
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  &bull; Deep knowledge in computer: Hardware, Software, Data Base, and Networking.
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  &bull; Well experienced in systems design, analysis and project implementation, central reservation system, back office modules and interfaces.
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IT Executive

Green Umbrella Recruitment

<div><h3 class="jobSectionHeader"><b>Job Information</b></h3>
<ul><div><p>Date Opened</p>
<div>01/06/2026
</div></div><div><p>Job Type</p>
<div>Full time
</div></div><div><p>Job Opening Status</p>
<div>Open
</div></div><div><p>Work Experience</p>
<div>5+ Years
</div></div><div><p>Industry</p>
<div>Mining
</div></div><div><p>City</p>
<div>Central Salalah
</div></div><div><p>State/Province</p>
<div>Masqat
</div></div><div><p>Country</p>
<div>Sultanate of Oman
</div></div><div><p>Zip/Postal Code</p>
<div>0000</div></div></ul></div>
<br><div></div><div><h1 class="jobSectionHeader"><b>Role</b><b> Summary:</b><br>
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Responsible for logistics and supply chain operations for the export of gypsum and chromite. Ensure timely and cost-effective delivery of products to international clients.<br>
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Key</b><b> Responsibilities:</b><br>
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Coordinate with mining companies to ensure they have sufficient stock of required specs before accepting a ship and coordinating with mining companies to ensure it reaches the port stockyard before the ship arrives.<br>
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Coordinate with Port to ensure the ship is nominated correctly with the laycan and update port on ETA of ship.<br>
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Coordinate with shipping agent nominated by the ship owners to track the ship and provide cargo declaration and proforma invoice and get the pre-stowage plan from the ship master.<br>
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Coordinate with CHA/customs clearing agent to ensure export permit application is submitted to Ministry of Energy and Minerals for the shipment and required fees are paid and bayan is received to enable shipment.<br>
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Input through customer login all the required information in the port portal to ensure the shipment is approved by the port and once approval received, inform MTC finance to make the payment to the port for the shipment and share the TT copy with port and receive the work order from port.<br>
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Ensure customer approved draft surveyor/ quality check agency is deployed for the shipment and does draft survey and collects samples to provide quantity loaded and quality report.<br>
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Coordinate with mining company to ensure they provide sufficient stock at berth for ship to get loaded.<br>
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Track ship loading and keep updating customer on the same.<br>
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Monitor inventory levels and lead stockpiles at various locations.<br>
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Ensure compliance with international shipping regulations and documentation requirements.<br>
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Resolve any logistical issues that may arise during the transportation process.</li></ul><h3 class="jobSectionHeader"><b><br>
Requirements</b></h3><div><h1 class="jobSectionHeader"><b>
Qualifications:</b><br>
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Bachelor&rsquo;s degree.<br>
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Minimum 5 years of experience in logistics or supply chain management, preferably in the mining or commodities sector.<br>
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Proficiency in logistics software and tools</li></ul></div></div><div></div>

Logistics & Supply Chain Manager/ Supervisor

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 <p>
  Founded in 1933 in Portugal, Tivoli Hotels &amp; Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests.
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  Job Description
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  The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest&rsquo;s account upon completion of their stay.
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  You will handle all guest enquires, requests and comments promptly and efficiently, ensuring their stay in the hotel is to their satisfaction.
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  Qualifications
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  &bull; A strong focus on customer service
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  &bull; Prior experience in hotel front office operations is preferred
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  &bull; Excellent communication skills; fluency in English is required
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  &bull; Be able to work shifts, weekends and public holidays
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  &bull; Computer skills in Ms Office; experience with current Property Management Systems (PMS) is preferred
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Guest Service Agent

<div>
 <p>
  Founded in 1933 in Portugal, Tivoli Hotels &amp; Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests.
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  Job Description
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  The primary responsibility of a guest service Center agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest&rsquo;s account upon completion of their stay.
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  You will handle all guest enquires, requests and comments promptly and efficiently, ensuring their stay in the hotel is to their satisfaction.
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  Qualifications
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  &bull; A strong focus on customer service
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  &bull; Prior experience in hotel front office operations is preferred
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  &bull; Excellent communication skills; fluency in English is required
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  &bull; Be able to work shifts, weekends and public holidays
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  &bull; Computer skills in Ms Office; experience with current Property Management Systems (PMS) is preferred
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Guest Service Center Agent

<div>
 <p>
  Founded in 1933 in Portugal, Tivoli Hotels &amp; Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests.
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  Job Description
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  You will serve the needs of the business, our guests and our team members by ensuring that our guests are 100% satisfied with their experience while in our hotel. In your role you will be an information provider, diplomat, salesperson, hotel representative and public relation agent. Your service will be delivered with politeness, efficiency and friendliness as you aim to continually exceed your guests' expectations. You will oversee the efficient operation of the Concierge and all related areas on a day to day basis to achieve the highest level of guests satisfaction. You will ensure that all issues pertaining to guest satisfaction are met and that all follow-up on guest matters is completed in a timely basis. You will be trying to make the impossible, possible.
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  Qualifications
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  &bull; High School Diploma
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  &bull; Previous experience in Front Office
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  &bull; Familiar with local information such as transportation, attractions and airport information
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  &bull; Good communication skills
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  &bull; Good level of English both verbal and written
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Bell Captain

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