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reservation supervisor

IHG Hotels & Resorts

<div>
 <strong>
  About Us
  <br/>
  <br/>
 </strong>
 As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental&reg; brand.
 <br/>
 <br/>
 Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.
 <br/>
 <br/>
 If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.
 <br/>
 <br/>
 We&rsquo;re looking for a results-driven Reservations Supervisor who will be responsible for delivering the guest experience from event planning, to handling customer requirements during meetings, to post-event follow-up with customers. You&rsquo;ll oversee developing expertise in understanding sector/account needs, maximising guest satisfaction, and driving incremental revenue to the hotel. Where applicable, this role will also involve management and the active coaching of assigned Events team members.
 <br/>
 <br/>
 Every day is different, but you&rsquo;ll mostly do:
 <br/>
 <br/>
 <ul>
  <li>
   Sell the InterContinental Hotels Group products and services using up-selling and suggestive selling techniques.
  </li>
  <li>
   Promote the Hotel&rsquo;s (and IHG generally) products and services.
  </li>
  <li>
   Maintain a high level of product and service knowledge about all IHG Hotels in your region.
  </li>
  <li>
   Develop and maintain a regular pattern of sales calls.
  </li>
  <li>
   Record and process reservations made by phone/fax/email.
  </li>
  <li>
   Accept wait list reservations.
  </li>
  <li>
   Process amendments to reservations such as extensions, early departures, etc.
  </li>
  <li>
   Manage &ldquo;no show&rdquo; reservations by investigation and recording of same.
  </li>
  <li>
   Record special billing arrangements for groups and conventions.
  </li>
  <li>
   Maintain knowledge of special rates/ offers/ promotions.
  </li>
  <li>
   Monitor reservation levels and inform Managers of current and future occupancy rates.
  </li>
  <li>
   Prepare reports as requested (e.g. to travel agents, business houses etc).
  </li>
  <li>
   Prepare reservation sales reports.
  </li>
  <li>
   Demonstrate understanding and awareness of all policies and procedures relating to Health, Hygiene and Fire Life Safety.
  </li>
  <li>
   Comply with the Company&rsquo;s Corporate Code of Conduct.
  </li>
  <li>
   Familiarise yourself with the company values and model desired behaviours.
  </li>
  <li>
   Comply with Company Grooming Standards.
  </li>
  <li>
   Comply with Time and Attendance Policies.
  </li>
  <li>
   Perform tasks as directed by the Manager in pursuit of the achievement of business goals.
  </li>
  <li>
   Maintain up-to-date knowledge of distribution channels, online travel agencies (OTAs), and reservation systems.
  </li>
  <li>
   Prepare regular reports on reservations performance and forecast future demand.
  </li>
  <li>
   Ensure compliance with IHG brand standards, policies, and procedures.
   <br/>
   <br/>
  </li>
 </ul>
 What We Need From You
 <br/>
 <br/>
 <ul>
  <li>
   Proven experience in hotel reservations management or related roles.
  </li>
  <li>
   Strong leadership and team supervising skills.
  </li>
  <li>
   Excellent communication and customer service abilities.
  </li>
  <li>
   Analytical mindset with proficiency in reservation systems and revenue management tools.
  </li>
  <li>
   Ability to work under pressure and meet targets.
  </li>
  <li>
   Knowledge of distribution channels and online booking platforms.
  </li>
  <li>
   Flexibility to work varied shifts, including weekends and holidays.
   <br/>
   <br/>
  </li>
 </ul>
 What We Offer
 <br/>
 <br/>
 We&rsquo;ll reward all your hard work with competitive salary and benefits.
 <br/>
 <br/>
 Join us and you&rsquo;ll become part of the global IHG family &ndash; and like all families, all our individual team members share some winning characteristics. As a team, we work better together we trust and support each other, we do the right thing, and we welcome different perspectives. You need to show us you care that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.careers.ihg.com to find out more about us.
 <br/>
 <br/>
 So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.
 <br/>
 <br/>
 Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
 <br/>
 <br/>
 Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
</div>


Reservation Supervisor

<div><p>About Us</p><p>
As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental&reg; brand.</p><p>
Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.</p><p>
If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.</p><p>
We&rsquo;re looking for a results-driven Reservations Supervisor who will be responsible for delivering the guest experience from event planning, to handling customer requirements during meetings, to post-event follow-up with customers. You&rsquo;ll oversee developing expertise in understanding sector/account needs, maximising guest satisfaction, and driving incremental revenue to the hotel. Where applicable, this role will also involve management and the active coaching of assigned Events team members.
</p><p></p><p>Every day is different, but you&rsquo;ll mostly do:</p><ul><li><div>
Sell the InterContinental Hotels Group products and services using up-selling and suggestive selling techniques.
</div></li><li><div>Promote the Hotel&rsquo;s (and IHG generally) products and services.</div></li><li><div>
Maintain a high level of product and service knowledge about all IHG Hotels in your region.</div></li><li><div>
Develop and maintain a regular pattern of sales calls.</div></li><li><div>
Record and process reservations made by phone/fax/email.</div></li><li><div>
Accept wait list reservations.</div></li><li><div>
Process amendments to reservations such as extensions, early departures, etc.</div></li><li><div>
Manage &ldquo;no show&rdquo; reservations by investigation and recording of same.</div></li><li><div>
Record special billing arrangements for groups and conventions.</div></li><li><div>
Maintain knowledge of special rates/ offers/ promotions.</div></li><li><div>
Monitor reservation levels and inform Managers of current and future occupancy rates.</div></li><li><div>
Prepare reports as requested (e.g. to travel agents, business houses etc).</div></li><li><div>
Prepare reservation sales reports.</div></li><li><div>
Demonstrate understanding and awareness of all policies and procedures relating to Health, Hygiene and Fire Life Safety.</div></li><li><div>
Comply with the Company&rsquo;s Corporate Code of Conduct.</div></li><li><div>
Familiarise yourself with the company values and model desired behaviours.</div></li><li><div>
Comply with Company Grooming Standards.</div></li><li><div>
Comply with Time and Attendance Policies.</div></li><li><div>
Perform tasks as directed by the Manager in pursuit of the achievement of business goals.</div></li><li><p>
Maintain up-to-date knowledge of distribution channels, online travel agencies (OTAs), and reservation systems.</p></li><li><p>
Prepare regular reports on reservations performance and forecast future demand.</p></li><li><p>
Ensure compliance with IHG brand standards, policies, and procedures.</p></li></ul><p>
What We Need From You</p><ul><li><p>
Proven experience in hotel reservations management or related roles.</p></li><li><p>
Strong leadership and team supervising skills.</p></li><li><p>
Excellent communication and customer service abilities.</p></li><li><p>
Analytical mindset with proficiency in reservation systems and revenue management tools.</p></li><li><p>
Ability to work under pressure and meet targets.</p></li><li><p>
Knowledge of distribution channels and online booking platforms.</p></li><li><p>
Flexibility to work varied shifts, including weekends and holidays.</p></li></ul><p>
</p><p>What We Offer</p><p>
We&rsquo;ll reward all your hard work with competitive salary and benefits.</p><p>
Join us and you&rsquo;ll become part of the global IHG family &ndash; and like all families, all our individual team members share some winning characteristics. As a team, we work better together we trust and support each other, we do the right thing, and we welcome different perspectives. You need to show us you care that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.careers.ihg.com to find out more about us.</p><p>
So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.</p><p>
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</p><p>
</p><p></p><p>Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</p></div>

Chedi Hospitality

<div>
 <strong>
  Role Overview
  <br/>
  <br/>
 </strong>
 As a Reservations Agent, you will be responsible for delivering exceptional reservation services to all guests, ensuring a seamless booking process and maintaining high levels of guest satisfaction. As part of our team in The Chedi Muscat, you'll work in an ONSITE environment, providing support to both guests and colleagues through outstanding communication and organizational skills.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Handle reservation calls, emails, and other requests with accuracy and professionalism.
  </li>
  <li>
   Input, access, and maintain guest reservation information in the system effectively.
  </li>
  <li>
   Provide detailed information about accommodations, promotions, and hotel services to prospective guests.
  </li>
  <li>
   Follow established reservation procedures, payment policies, and no-show or cancellation guidelines.
  </li>
  <li>
   Maintain up-to-date knowledge of room rates, current availability, and upcoming promotions.
  </li>
  <li>
   Work closely with Front Office, Sales, and other departments to support guest needs.
  </li>
  <li>
   Manage guest queries and resolve any issues in a timely, courteous manner.
  </li>
  <li>
   Maintain accurate filing systems electronically and on paper as required.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Must Have Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High school graduate or equivalent.
  </li>
  <li>
   Previous hotel-related experience desired.
  </li>
  <li>
   Excellent written and oral communication skills required.
  </li>
  <li>
   Positive interpersonal skills required.
  </li>
  <li>
   Must be fluent in verbal and written English.
  </li>
  <li>
   Excellent computer and typing skills are required. Excel and Word proficiency desired.
  </li>
  <li>
   Excellent listening and comprehension skills required.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Nice To Have Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Good communication and negotiation skills.
  </li>
  <li>
   Ability to take initiative, meet deadlines and commitments, and complete tasks and projects as required.
  </li>
  <li>
   Strong organisational skills required to maintain electronic and paper filing systems.
  </li>
  <li>
   Maintain a high level of knowledge pertaining to policy and procedure and communicate knowledge effectively to all personnel when applicable.
  </li>
  <li>
   Demonstrates clear and effective verbal and written skills for the purpose of obtaining and conveying information to clients, technicians, management, and team members as well as producing reports.
  </li>
  <li>
   Excellent PC skills (including MS Office).
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Perks And Benefits
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Opportunity to work with a renowned luxury hotel brand.
  </li>
  <li>
   Supportive and collaborative team environment.
  </li>
  <li>
   Learning and career development opportunities.
  </li>
  <li>
   Competitive salary and benefits package.
  </li>
  <li>
   Employee discounts on hotel offerings and services.
  </li>
 </ul>
</div>


Reservations Agent

MTS Globe

<div><p>Company: <b>DESERT GATE TOURISM - OMAN</b></p>
<p>
</p><p>We are seeking a highly organized and service-oriented Destinations Specialist to manage travel reservations for CIS market clients in a specific destination. The role involves handling client and agent requests, confirming services, maintaining accurate system records, and ensuring a high standard of service delivery throughout the reservation process.</p>
<p>
</p><p>The ideal candidate is Russian speaking. Desert Gate offers a comprehensive learning and development program and a structured career development.</p>
<p>
</p><p><b>Main responsibilities</b></p>
<p>
</p><p><b>Reservations Handling</b></p>
<ul><li>Respond promptly to all client and agent inquiries and reconfirm requests in a timely and professional manner.</li></ul>
<ul><li>Enter and maintain accurate reservation details in the booking system for all requested services (hotels, transfers, excursions, etc.).</li></ul>
<ul><li>Reconfirm bookings with internal departments and external suppliers as required.</li></ul>
<ul><li>Advise on availability and pricing, offering suitable alternatives in case of unavailability.</li></ul>
<ul><li>Handle incoming calls from clients and agents, ensuring queries are resolved efficiently.</li></ul>
<ul><li>Proactively upsell excursions, transfers, and value-added services to maximize revenue opportunities.</li></ul>
<ul><li>Manage bookings through online reservation portals of selected partners when applicable.</li></ul>
<ul><li>Forward booking confirmations and invoices to clients, including those on auto-invoicing.</li></ul>
<ul><li>Communicate any changes or arrival irregularities to partners and coordinate with operations for smooth delivery.</li></ul>
<ul><li>Support operations by ensuring all services are reconfirmed before guest arrival.</li></ul>
<ul><li>Assist in preparing quotations and product descriptions for offers as required.</li></ul>
<p><b>
Internal &amp; External Coordination</b></p>
<ul><li>Liaise with internal departments such as Transfers, Sales, Excursions, Visas, and Accounts to resolve issues and provide booking updates.</li></ul>
<ul><li>Collaborate with suppliers to address and resolve any partner-related issues effectively and promptly.</li></ul>
<p><b>
Managing Complaints in a Constructive Manner:</b></p>
<ul><li>Listen to client requests &amp; concerns with empathy and professionalism, ensuring prompt resolution.</li></ul>
<ul><li>Take appropriate action to address complaints, escalating unresolved issues to senior management if necessary.</li></ul>
<ul><li>Follow up with clients to ensure satisfaction and maintain a positive brand reputation.</li></ul>
<p>
</p><p></p><p><b>More about Desert Gate Tourism</b></p>
<p>
</p><p>An organization built on professionalism, extensive experience, and guest-centricity, Desert Gate was the long-sought dream of a visionary who established the company in 2004 as a supplier of the local needs of top-level tour operators in the UAE. Today, it is a full-fledged premium DMC, serving the seven emirates of the UAE, Oman, the Maldives, and its newest destinations Qatar and Mauritius. Over the years, the company has been recognised and rewarded for its innovative approach to product design as well as providing top notch service to its guests.</p>
<p>
With a solid financial base complemented by a well-proven, reliable top management boasting 75 years of combined experience in the travel industry, Desert Gate envisions becoming the number one luxury travel group in the Gulf region, with a plan to expand its services to other destinations that are culturally connected to its home market.</p>
<p>
</p><p><b>Desert Gate</b> (www.desertgate.ae) is part of the MTS Globe group (www.mtsglobe.com) and through that partnership has access to the best-in-class technology and cleanest XML feed in the industry. Also, as a traditional DMC, Desert Gate</p></div>
<br>
<div><ul><li>Industry Experience - minimum of 3 years of experience in a reservations role in tourism or hospitality. Prior experience handling CIS market clientele is required for this role</li>
<li>Communication - excellent verbal and written communication skills with a focus on excellent customer service. Fluent in English and Russian, other CIS language skills is required.</li>
</ul><ul><li>Problem-Solving Skills - demonstrated experience of resolving customer queries or last-minute requests and handling conflicts and complaints in a constructive manner.</li>
</ul><ul><li>Technical Acumen - strong working knowledge of reservations systems and platforms, including FIT booking tools.
</li><li>Yielding &ndash; Practical knowledge of yield management through booking adjustments and cancellations to optimise profitability.</li>
<li>Market Knowledge &ndash; familiarity with CIS source markets, customer behavior, and travel preferences.</li>
<li>IT Proficiency - good working knowledge of Microsoft Office and proficiency in relevant reservation systems.</li></ul></div>

Reservation Executive - DMC/Tourism - Oman

<div><p>Company: <b>DESERT GATE TOURISM - OMAN</b></p>
<p>
An organization built on professionalism, extensive experience, and guest-centricity, Desert Gate was the long-sought dream of a visionary who established the company in 2004 as a supplier of the local needs of top-level tour operators in the UAE. Today, it is a full-fledged premium DMC, serving the seven emirates of the UAE, Oman, the Maldives, and its newest destinations Qatar and Mauritius. Over the years, the company has been recognised and rewarded for its innovative approach to product design as well as providing top notch service to its guests.</p>
<p>
With a solid financial base complemented by a well-proven, reliable top management boasting 75 years of combined experience in the travel industry, Desert Gate envisions becoming the number one luxury travel group in the Gulf region, with a plan to expand its services to other destinations that are culturally connected to its home market.</p>
<p><b>
Desert Gate</b> is part of the MTS Globe group (www.mtsglobe.com) and through that partnership has access to the best-in-class technology and cleanest XML feed in the industry. Also, as a traditional DMC, Desert Gate has all you can expect from a first-rate ground handler, such as excellent contracting, creative excursions, and superior in-resort service levels.</p>
<p>
</p><p>We are seeking a Project Executive &ndash; Charter Groups to support the management and coordination of all operational aspects of charter group services, including airport transfers, excursions, and roundtrip programs. The role focuses on ensuring smooth execution of daily operational tasks, accurate system records, and timely communication between internal departments, suppliers, and field teams.</p>
<p>
</p><p><i>The ideal candidate is highly organized, detail-oriented, and possesses strong communication skills, with the ability to multitask and work effectively in a fast-paced environment.</i></p>
<p>
</p><p><b>Charter Airport Transfers</b></p>
<ul><li>
Check and summarize seat production from supplier portals.</li>
<li>Update REPs and Operations teams on seat sales and allocations.</li>
<li>Prepare weekly passenger transfer lists and coordinate with the Snr Project Manager on vehicle allocation.</li>
<li>Send internal correspondence to the Operations team regarding charter transfers.</li>
<li>Create records in the system to ensure accurate data entry and traceability.</li>
<li>Generate invoices for charter-related services.</li>
</ul><p><b>
Excursion Management</b></p>
<ul><li>
Track online and on-site excursion sales, maintaining daily and weekly updates.</li>
<li>Coordinate with the system administrator to correct data discrepancies or system errors.</li>
</ul><p><b>
Round Trip Coordination</b></p>
<ul><li>
Track sales and ensure release of unsold rooms 19 days prior to group arrival.</li>
<li>Prepare and send rooming lists and LPOs to hotels according to confirmed itineraries.</li>
<li>Create system records for each group and communicate program details to Operations.</li>
</ul><p><b>
Administrative &amp; Support Functions</b></p>
<ul><li>
Maintain updated operational records and ensure proper filing for audit and reference purposes.</li>
<li>Liaise with the finance department to support invoicing and reconciliation processes.</li>
<li>Support REPs with basic operational coordination when needed.</li>
<li>Contribute to daily communication flow between field staff, suppliers, and internal teams.</li></ul></div>
<br>
<ul><li>Bachelor&rsquo;s degree in Tourism, Hospitality Management, Business Administration, Event Management, or a related field preferred</li>
<li>Industry Experience &ndash; Minimum of 2-3 years of experience ravel, or event operations, preferably within a Destination Management Company (DMC).</li>
<li>Technical Acumen &ndash; good knowledge of reservation and operations systems and supplier portals.</li>
<li>Analytical Ability &ndash; Capable of tracking and reconciling data accurately across multiple systems.</li>
<li>Specialist Knowledge &ndash; a good understanding of group travel, charter logistics; destination product knowledge would be an advantage</li>
<li>Language Skills &ndash; Fluent in English (spoken and written) is essential, Polish language skills would be an advantage</li>
<li>IT Proficiency &ndash; Comfortable using reservation systems, Microsoft Office, and itinerary planning tools.</li></ul>

Project Executive – Charter Groups - DMC/Tourism

Crowne Plaza Hotel

<div><p>As a Hostess at Crowne Plaza Muscat OCEC, you will be the face of our restaurant, creating a warm and welcoming first impression for all guests. Your role is pivotal in ensuring smooth guest flow and managing reservations to deliver exceptional dining experiences aligned with IHG standards.</p>
<p>
YOUR DAY-TO-DAY:</p>
<ul>
<li>Greet all guests promptly, courteously, and professionally upon arrival.</li>
<li>Escort guests to their tables, ensuring comfort and satisfaction.</li>
<li>Manage the reservation system efficiently, including phone, online, and walk-in bookings.</li>
<li>Maintain an organized waiting list and provide accurate wait times during busy periods.</li>
<li>Coordinate with service staff to ensure seamless table turnover and seating.</li>
<li>Maintain a clean and orderly hostess stand and entrance area at all times.</li>
<li>Stay updated with restaurant menus, promotions, and events.</li>
<li>Handle guest inquiries and complaints professionally and escalate issues when necessary.</li>
<li>Build rapport with repeat guests and recognize VIPs in line with IHG service standards.</li>
<li>Support the restaurant team during peak hours as needed.</li>
</ul>
<p>WHAT WE NEED FROM YOU:</p>
<ul>
<li>High school diploma or equivalent; diploma in Hospitality or related field is a plus.</li>
<li>Previous experience in a hotel or restaurant environment preferred.</li>
<li>Excellent interpersonal and communication skills in English; Arabic or other language skills are a plus.</li>
<li>Professional appearance and positive attitude.</li>
<li>Strong organizational and multitasking abilities.</li>
<li>Familiarity with reservation software or POS systems is advantageous.</li>
<li>Flexibility to work in shifts, including weekends and holidays.</li>
</ul>
<p>WHAT YOU CAN EXPECT FROM US:</p>
<p>
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life &ndash; including a full uniform, impressive room discounts, and some of the best training in the business.</p>
<p>
Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.</p>
<p>
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well &ndash; both inside and outside of work &ndash; and through our well-being framework, we are committed to supporting well-being in your health, lifestyle, and workplace.</p>
<p>
So, join us and you&rsquo;ll become part of our ever-growing global family.</p><p></p>
Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.<br>
<div></div><br>
<div>Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.
</div><p>
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</p></div>

Hostess

Marriott International

<div><b>Additional Information</b><br>
<b>Job Number</b>25161343<br>
<b>Job Category</b>Spa<br>
<b>Location</b>W Muscat, Al Kharjiya Street, Shatti Al Qurum, Muscat, Oman, Oman<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Non-Management<p></p><div><div><br>
<p><b>POSITION SUMMARY</b></p><p><br>
</p><p>Our Spa Specialists play an important role in support of a number of vital Spa functions. At our hotels these associates work to build an experience that is memorable and unique &ndash; with Spa services on the side. Our Spa Specialists take the initiative and deliver a wide range of services to make sure that guests enjoy their experience. Whether promoting Spa services or retail, scheduling reservations and confirming appointments, providing answers about services, checking in guests, or processing payments, the Spa Specialist makes transactions feel like part of the experience.</p><p><br>
</p><p>No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Spa Specialists will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing reservation software (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance and 25 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Spa Specialists &ndash; to get it right for our guests and our business each and every time.</p><p><br>
</p><p>PREFERRED QUALIFICATIONS</p>
<p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: No related work experience.</p>
<p>Supervisory Experience: No supervisory experience.</p>
<p>License or Certification: None</p><br>
<p></p>
</div><p></p><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
W Hotels&rsquo; mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We&rsquo;re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests&rsquo; passions to life. If you are original, innovative, and always looking towards the future of what&rsquo;s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</p></div></div>

Spa Service Expert(Therapist)

Explore 53+ Reservation supervisor in Oman this October. Find roles across top companies and apply now to boost your career.

53 reservation supervisor jobs IN Oman

Reservation Supervisor

Reservation Supervisor

Reservations Agent

Reservation Executive - DMC/Tourism - Oman

Project Executive – Charter Groups - DMC/Tourism

Hostess

Spa Service Expert(Therapist)