project manager

operations manager

general manager

commercial manager

human resources manager

resort manager

Atlantis Resorts

At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests' expectations at every possible turn.Nestled between the calm turquoise waters of the Arabian Gulf and the majestic Dubai skyline, Atlantis, The Palm is the crown of the world-famous Palm island in Dubai. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether we are designing a couple's retreat or serving the extraordinary in one of our award-winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation. This is not simply our job, it's our passion.About The RoleAs the Night Resort Assistant Manager, you will primarily be focused on ensuring the Front Services are operated to the highest standards and guest service delivery standards and are nothing short of 5 stars for both guests and colleagues. In addition, the direct functionality of the Resort Assistant Manager is to oversee the Front Desk and lobby operation by ensuring proper coordination between Front Office with Front Services, Housekeeping and other relevant departments to ensure a seamless guests' arrival, departure and in-house experiences are as per resort standards.You must act as an ambassador for the resort, displaying a great sense of style and integrity and conveying to the guest a sense of knowledge and assurance. You will have an immaculate personal presentation and be passionate about developing the team.About YouIdeally, we'd love you to have a bachelor's degree in hospitality or other relevant discipline and 2 - 3 years of experience in a similar role within an international and well-known luxury hotel or resort. You will demonstrate the highest level of hospitality and professionalism in order to motivate the team to achieve the highest standards possible. You will have the ability to work positively with others and contributes actively to promote a healthy team spirit.Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career. Join a team that is adventurous, creative, warm-hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories. Seniority level <ul><li>Mid-Senior level</li></ul> Employment type <ul><li>Full-time</li></ul> Job function <ul><li>Management</li><li>Hospitality</li></ul>

Night Resort Assistant Manager

Radisson Beach Resort Palm Jumeirah

<div>
 
 
 General Manager required for Five Star Hotel Radisson Beach Resort, Palm Jumeirah Dubai.
 
 
 
 
 
 
 Position Overview:
 
 
 The General Manager will be responsible for overseeing all operational, financial, and service related functions of a 5-star luxury hotel in Dubai. The role requires a strategic leader with strong commercial acumen, exceptional guest service standards, and proven experience managing large hospitality teams. The GM will ensure the hotel's profitability, brand reputation, and operational excellence at all times.
 
 
 Key Responsibilities:
 
 
 
 
 
 1. Operational Leadership
 
 
  Oversee daily hotel operations across all departments: Rooms, F&amp;B, Front Office, Housekeeping, Sales, Engineering, Spa, and Security.
 
 
  Maintain 5-star service standards and ensure compliance with brand guidelines.
 
 
  Monitor guest satisfaction levels and implement improvements based on feedback.
 
 
  Ensure smooth coordination between all departments for seamless guest experience.
 
 
 
 
 
 2. Financial Management
 
 
  Prepare and manage annual budgets, business plans, and financial forecasts.
 
 
  Drive revenue growth through strategic sales, marketing, and pricing initiatives.
 
 
  Monitor P&amp;L performance and implement cost control measures without compromising service quality.
 
 
  Maximize occupancy, ADR (Average daily Rate), and RevPAR (Revenue per available room).
 
 
 
 
 
 3. Sales, Marketing &amp; Business Development
 
 
  Develop and execute commercial strategies to increase market share.
 
 
  Represent the hotel in key industry events, corporate meetings, and partnerships.
 
 
  Work closely with the sales and marketing team to promote hotel services and packages.
 
 
 
 
 
 4. Guest Relations &amp; Quality Control
 
 
  Maintain exceptional guest satisfaction levels.
 
 
  Personally handle VIP guests and ensure high-level guest engagement.
 
 
  Ensure compliance with health, safety, and hygiene standards (Dubai Tourism, HACCP, ISO).
 
 
 
 
 
 5. Human Resources &amp; Leadership
 
 
  Lead, mentor, and motivate department heads and hotel staff.
 
 
  Oversee recruitment, training, and performance evaluation of key positions.
 
 
  Create a positive workplace culture with focus on staff engagement and retention.
 
 
  Ensure compliance with UAE labour laws and company policies.
 
 
 
 
 
 6. Strategic Planning
 
 
  Set long-term operational goals and align them with the company&rsquo;s vision.
 
 
  Identify opportunities for service enhancements, upgrades, and new revenue streams.
 
 
  Implement innovation and technology to improve efficiency and guest experience.
 
 
 
 
 
 Qualifications &amp; Experience:
 
 
 
 
 
  Bachelor&rsquo;s degree in Hospitality Management or related field; MBA preferred.
 
 
  Minimum 15+ years of hospitality experience, with at least 7&ndash;10 years in senior management roles in 5-star hotels.
 
 
  Proven experience managing large luxury hotels or resorts in the GCC (UAE experience preferred).
 
 
  Strong financial, operational, and commercial acumen.
 
 
  Excellent leadership, communication, and decision-making skills.
 
 
 
 
 
 Skills Required:
 
 
  Strong knowledge of hotel operations and international hospitality standards.
 
 
  Expertise in budgeting, forecasting, and financial analysis.
 
 
  Exceptional guest service orientation.
 
 
  Ability to handle high-pressure environments and complex operations.
 
 
  Strong network with corporate clients, travel agencies, and luxury hospitality partners.
 
 
  Proficiency in hotel PMS systems (Opera, Fidelio, etc.).
 
 
 
</div>

General Manager- Hospitality

Kerzner International

A luxury resort company in Dubai is seeking a Cluster Commercial Director to lead commercial strategies for their properties. The ideal candidate should have 5-10 years of experience in a luxury environment, expertise in revenue optimization, and strong knowledge of the Dubai luxury travel market. This role combines leadership, strategic planning, and partnership development to drive profitability and enhance brand positioning.

Dubai Luxury Resort Commercial Director

Travelxpin Tourism LLC

As a Leisure and Holidays Manager, you will oversee the creation, management, and delivery of customized leisure travel packages for families, groups, honeymooners, and solo travelers. Your responsibilities include collaborating with travel service providers, designing tailored itineraries, updating existing packages, and ensuring exceptional customer satisfaction. You will play a key role in maintaining client relationships, providing expert travel guidance, and managing team operations to meet business goals. This is a full-time on-site position located in Dubai.Qualifications<ul><li>Proven expertise in planning customized leisure and holiday packages, including itinerary creation and coordination</li><li>Exceptional organizational and time-management skills to handle multiple clients and complex schedules</li><li>Strong communication and negotiation skills for collaborating with clients and travel vendors</li><li>Proficiency in using travel booking software and tools</li><li>Knowledge of local and international travel regulations, visa requirements, and tourism trends</li><li>Ability to lead and manage a team effectively, fostering a positive and productive work environment</li><li>Bachelor&rsquo;s degree in Tourism, Hospitality, Business Administration, or a related field</li><li>Experience in the travel industry and knowledge of the Dubai market is highly desirable</li></ul>Job Type: Full-timePay: AED5,000.00 - AED9,000.00 per monthWork Location: In person

Leisure and Holidays manager

One & Only Royal Mirage

<div></div><div><div>Front Office Manager 
(18205)</div> 
<div></div>
<div>
At One&amp;Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests&rsquo; stay to bring their dreams and desires to life. With an atmosphere that&rsquo;s chic but wonderfully unstuffy&trade;, and a team who are meticulous but warm, we seek to exceed our guests&rsquo; expectations at every possible turn.</div><div> 
Gleaming in the vibrant heart of New Dubai, enveloped in private sands and luxuriant gardens, One&amp;Only Royal Mirage is a sanctuary of traditional splendour where indulgence and excitement gloriously combine. With abundant knowledge and generosity, we anticipate our guest&rsquo;s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it&rsquo;s our passion.</div><div></div><div> 
To oversee the front office operation, lobby, coordinates and monitor that all guests&rsquo; arrival, departure, and in-house experiences are as per resort standards.</div><div> 

Key Duties and Responsibilities</div>
<ul><li>Adhere to all Resort rules and regulations as per the resort procedures and policies.</li><li>Ensure the reception team works with a sale focused attitude and is aware of sales opportunities within the resort which will assist with the maximization of revenue.</li><li>Attending daily operation meeting whenever required.</li><li>Attending all group meetings.</li><li>Ensure all team members are aware of all room revenue targets and are kept informed of performance results.</li><li>Review VIP arrival&amp; special events.</li><li>Ensure all non-guaranteed reservations are released at the appointed time.</li><li>Adhere to the resort selling strategy by ensuring the use of correct rates.</li><li>Ensure all book out situations are handled in a diplomatic and professional manner ensuring future business from respective booked out guests.</li><li>Ensure guests are communicated and assisted in an efficient, warm, and professional manner by all team members.</li><li>Oversee day to day operations ensuring resort standards are adhered to and maintained by all team members.</li><li>Ensure a consistently high standard of presentation is maintained for both the department and the team members.</li><li>Actively review guest comments and feedback, communicate this with the team members and implement procedures to enhance guest satisfaction.</li><li>Have full knowledge of all products and services provided by the resort and in the local area.</li><li>Actively participate in guest events when requested.</li><li>Attend and communicate operational status of the reception operation daily to the Rooms Division Manager.</li><li>Oversee and monitor departmental schedules.</li><li>Schedule and maximize annual leave, Lieu days for team members during low demand periods.</li><li>Ensure regular communication meetings are held within the department.</li><li>Implement a full training plan within the reception to develop all personnel to their full potential.</li><li>Ensure new team members are being fully trained and certified to carry out duties as per resort standards.</li><li>Monitor and keep updated training records and schedules to ensure planning and completion is carried out as per resort standard.</li><li>Conduct Annual Appraisals with all team members and ensure follow-up of targets for team members are being followed up and monitored.</li><li>Actively develop team member skills and performance through coaching and training.</li><li>Communicate with the Associate Director of resort operation key developments of the department team members.</li><li>Carry out interviews for all prospective reception team member.</li><li>Maintain and oversee accuracy of guest profiles and remarks.</li><li>Adhere to resort credit policies to ensure all expected revenues are secured.</li><li>Review, maintain and implement systems and procedures as directed.</li><li>Ensure daily shift handovers are conducted in a professional and constructive manner.</li><li>Regularly spot check duty shift checklists to ensure tasks are completed.</li><li>Review daily reports to ensure system is being maintained as per company policies and procedures.</li><li>Spot check registration cards to ensure accuracy of data is collected as per the standards.</li><li>Spot check passport scans to ensure accuracy as per Dubai Authorities requirements for transfers.</li><li>Ensure all daily system closing procedures and reports are being completed as per resort standards.</li><li>Adhere to and monitor departmental operating expenses as per departmental budget and forecast.</li><li>Review and monitor departmental work schedules, oversee that departmental payroll is in line with budgets.</li><li>Ensure closure of any pending revenue (pay masters) in a timely manner adhering to finance policies and procedures.</li><li>Ensure that all Ledger accounts and PMs are resolved and settled.</li><li>Review the departmental objectives and drive to achieve it.</li><li>Maintain grooming standards and conduct spot checks about the team&rsquo;s grooming.</li></ul> 
<div></div>
<div>
Skills, Experience &amp; Educational Requirements 
<ul><li>Minimum two years working experience as Front Desk Manager in a luxury 5-star hotel.</li><li>Must be proficient in hospitality revenue management, guest services and team development.</li><li>Excellent written and oral communication skills required.</li><li>Strong leadership skills and interpersonal communication skills.</li><li>Must be fluent in verbal and written English.</li><li>Excellent computer and typing skills are required. Microsoft Office proficiency and Opera.</li><li>Excellent listening and comprehension skills required.</li></ul></div> 
<div></div>
<div>
Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</div></div>

Front Office Manager

One&Only Resorts

<div>
 ( 18205 )
 
 
 At One&amp;Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests&rsquo; stay to bring their dreams and desires to life. With an atmosphere that&rsquo;s chic but wonderfully unstuffy&trade;, and a team who are meticulous but warm, we seek to exceed our guests&rsquo; expectations at every possible turn.
 
 
 Gleaming in the vibrant heart of New Dubai, enveloped in private sands and luxuriant gardens, One&amp;Only Royal Mirage is a sanctuary of traditional splendour where indulgence and excitement gloriously combine. With abundant knowledge and generosity, we anticipate our guest&rsquo;s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it&rsquo;s our passion.
 
 
 To oversee the front office operation, lobby, coordinates and monitor that all guests&rsquo; arrival, departure, and in-house experiences are as per resort standards.
 
 
 
 Key Duties And Responsibilities
 
 
 
 <ul>
 <li>
 Adhere to all Resort rules and regulations as per the resort procedures and policies.
 </li>
 <li>
 Ensure the reception team works with a sale focused attitude and is aware of sales opportunities within the resort which will assist with the maximization of revenue.
 </li>
 <li>
 Attending daily operation meeting whenever required.
 </li>
 <li>
 Attending all group meetings.
 </li>
 <li>
 Ensure all team members are aware of all room revenue targets and are kept informed of performance results.
 </li>
 <li>
 Review VIP arrival&amp; special events.
 </li>
 <li>
 Ensure all non-guaranteed reservations are released at the appointed time.
 </li>
 <li>
 Adhere to the resort selling strategy by ensuring the use of correct rates.
 </li>
 <li>
 Ensure all book out situations are handled in a diplomatic and professional manner ensuring future business from respective booked out guests.
 </li>
 <li>
 Ensure guests are communicated and assisted in an efficient, warm, and professional manner by all team members.
 </li>
 <li>
 Oversee day to day operations ensuring resort standards are adhered to and maintained by all team members.
 </li>
 <li>
 Ensure a consistently high standard of presentation is maintained for both the department and the team members.
 </li>
 <li>
 Actively review guest comments and feedback, communicate this with the team members and implement procedures to enhance guest satisfaction.
 </li>
 <li>
 Have full knowledge of all products and services provided by the resort and in the local area.
 </li>
 <li>
 Actively participate in guest events when requested.
 </li>
 <li>
 Attend and communicate operational status of the reception operation daily to the Rooms Division Manager.
 </li>
 <li>
 Oversee and monitor departmental schedules.
 </li>
 <li>
 Schedule and maximize annual leave, Lieu days for team members during low demand periods.
 </li>
 <li>
 Ensure regular communication meetings are held within the department.
 </li>
 <li>
 Implement a full training plan within the reception to develop all personnel to their full potential.
 </li>
 <li>
 Ensure new team members are being fully trained and certified to carry out duties as per resort standards.
 </li>
 <li>
 Monitor and keep updated training records and schedules to ensure planning and completion is carried out as per resort standard.
 </li>
 <li>
 Conduct Annual Appraisals with all team members and ensure follow-up of targets for team members are being followed up and monitored.
 </li>
 <li>
 Actively develop team member skills and performance through coaching and training.
 </li>
 <li>
 Communicate with the Associate Director of resort operation key developments of the department team members.
 </li>
 <li>
 Carry out interviews for all prospective reception team member.
 </li>
 <li>
 Maintain and oversee accuracy of guest profiles and remarks.
 </li>
 <li>
 Adhere to resort credit policies to ensure all expected revenues are secured.
 </li>
 <li>
 Review, maintain and implement systems and procedures as directed.
 </li>
 <li>
 Ensure daily shift handovers are conducted in a professional and constructive manner.
 </li>
 <li>
 Regularly spot check duty shift checklists to ensure tasks are completed.
 </li>
 <li>
 Review daily reports to ensure system is being maintained as per company policies and procedures.
 </li>
 <li>
 Spot check registration cards to ensure accuracy of data is collected as per the standards.
 </li>
 <li>
 Spot check passport scans to ensure accuracy as per Dubai Authorities requirements for transfers.
 </li>
 <li>
 Ensure all daily system closing procedures and reports are being completed as per resort standards.
 </li>
 <li>
 Adhere to and monitor departmental operating expenses as per departmental budget and forecast.
 </li>
 <li>
 Review and monitor departmental work schedules, oversee that departmental payroll is in line with budgets.
 </li>
 <li>
 Ensure closure of any pending revenue (pay masters) in a timely manner adhering to finance policies and procedures.
 </li>
 <li>
 Ensure that all Ledger accounts and PMs are resolved and settled.
 </li>
 <li>
 Review the departmental objectives and drive to achieve it.
 </li>
 <li>
 Maintain grooming standards and conduct spot checks about the team&rsquo;s grooming.
 
 
 </li>
 </ul>
 
 Skills, Experience &amp; Educational Requirements
 
 
 
 <ul>
 <li>
 Minimum two years working experience as Front Desk Manager in a luxury 5-star hotel.
 </li>
 <li>
 Must be proficient in hospitality revenue management, guest services and team development.
 </li>
 <li>
 Excellent written and oral communication skills required.
 </li>
 <li>
 Strong leadership skills and interpersonal communication skills.
 </li>
 <li>
 Must be fluent in verbal and written English.
 </li>
 <li>
 Excellent computer and typing skills are required. Microsoft Office proficiency and Opera.
 </li>
 <li>
 Excellent listening and comprehension skills required.
 
 
 </li>
 </ul>
 Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.
</div>

Anantara

<div>Company Description 
A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery. 
Job Description 
Please note that this is not an exhaustive list of everything that needs to be done. Anantara team members always find new ways to look after the business, their guests and team members. Within this, the key responsibilities for this position are:<ul><li>
Anticipate guest needs, and handle guest inquiries in a helpful and attentive manner.</li><li>
Has a complete knowledge of the resort product, including room types, rates, relative features and facilities, food and beverage outlets and promotions, spa and health club, and other Anantara properties.</li><li>
Take personal responsibility for the service and attitude with which our guest service is being delivered, and ensure it meets the highest standard at all times.</li><li>
Take personal responsibility for ensuring all issues pertaining to guest satisfaction are met and that follow up is completed on a timely basis.</li><li>
Ensure that handling of all financial transactions is as per the resort policies.</li><li>
Proactive and innovative, suggesting alternatives that meet guest needs in enjoying their Anantara experience.</li><li>
Keep the supervisor informed of all guest feedback whether positive or negative.</li><li>
To develop a close and harmonious working relationship with all departments.</li><li>
Attend resort events, daily shift briefings and training to improve professional skills.</li><li>
Foster a good relationship with third party companies.</li><li>
Work closely with Concierge and limousine drivers to ensure smooth transfer arrangements for guests.</li><li>
Detailed and ensure proper handover from incoming and outgoing shifts.</li><li>
Answer telephones promptly and accurately and follow telephone etiquettes.</li><li>
Ensure timely follow up of all guest requests and reverts to guests or resort as appropriate.</li><li>
Take ownership of guest&rsquo;s requests and needs and ensures immediate action as appropriate.</li><li>
Keep Front Office Manager informed of all mishaps, unusual cases and guest feedbacks.</li><li>
Well acquainted with all resort facilities, including the guest room facilities and know all events in the resort.</li><li>
Keep himself/herself updated on the arrivals, departure and transport arrangements for the day.</li><li>
Ensure guest recognition.</li><li>
Is able to identify and acknowledge repeat guests and VIPs.</li><li>
Ensure that each guest interaction is a delightful experience for the guests.</li><li>
Never say &ldquo;NO&rdquo;. Offer alternatives as applicable.</li><li>
Always find a way to exceed guest&rsquo;s need and expectations.</li><li>
Ensure consistent delivery of resort&rsquo;s service standards.</li><li>
Is self-motivated and leads his colleagues by example.</li><li>
Respect the departmental duty roster and report to work on time.</li><li>
Is open and willing to adapt to new procedures for the benefit of guests and colleagues as and when introduces.</li><li>
Attend all scheduled training courses organized by the department and resort as and when asked to.</li><li>
Is a team player and actively participates in all team member activities.</li><li>
Present himself/herself at all times with professional courtesy and etiquette towards both guests and team members.</li><li>
Is well groomed and in proper uniform at all times.</li><li>
Maintain a professional demeanor at all times.</li><li>
Always project a positive image of the resort and company.</li><li>
Ensure strict compliance to all resort and local laws regarding CID, fire, health, safety and security procedures and actively participate in any training sessions conducted on the aforementioned.</li></ul>
#LI-MH1 
Qualifications 
<ul><li>
A strong focus on customer service</li><li>
Prior experience in hotel front office operations is preferred</li><li>
Excellent communication skills; fluency in English is required</li><li>
Be able to work shifts, weekends and public holidays</li><li>
Computer skills in Ms Office; experience with current Property Management Systems (PMS) is preferred.</li></ul></div>

Guest Service Agent - Residence

Explore 2010+ Resort manager in Dubai this December. Find roles across top companies and apply now to boost your career.

2010 resort manager jobs IN Dubai

Night Resort Assistant Manager

General Manager- Hospitality

Dubai Luxury Resort Commercial Director

Leisure and Holidays manager

Front Office Manager

Front Office Manager

Guest Service Agent - Residence