operations manager

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KERZNER INTERNATIONAL LIMITED

About The Role As the Night Resort Assistant Manager, you will primarily be focused on ensuring the Front Services are operated to the highest standards and guest service delivery standards and are nothing short of 5 stars for both guests and colleagues. In addition, the direct functionality of the Resort Assistant Manager is to oversee the Front Desk and lobby operation by ensuring proper coordination between Front Office with Front Services, Housekeeping and other relevant departments to ensure a seamless guests arrival, departure and in-house experiences are as per resort standards.You must act as an ambassador for the resort, displaying a great sense of style and integrity and conveying to the guest a sense of knowledge and assurance. You will have an immaculate personal presentation and be passionate about developing the team.

Night Resort Assistant Manager

Atlantis Resorts

At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests' expectations at every possible turn.Nestled between the calm turquoise waters of the Arabian Gulf and the majestic Dubai skyline, Atlantis, The Palm is the crown of the world-famous Palm island in Dubai. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether we are designing a couple's retreat or serving the extraordinary in one of our award-winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation. This is not simply our job, it's our passion.About The RoleAs the Night Resort Assistant Manager, you will primarily be focused on ensuring the Front Services are operated to the highest standards and guest service delivery standards and are nothing short of 5 stars for both guests and colleagues. In addition, the direct functionality of the Resort Assistant Manager is to oversee the Front Desk and lobby operation by ensuring proper coordination between Front Office with Front Services, Housekeeping and other relevant departments to ensure a seamless guests' arrival, departure and in-house experiences are as per resort standards.You must act as an ambassador for the resort, displaying a great sense of style and integrity and conveying to the guest a sense of knowledge and assurance. You will have an immaculate personal presentation and be passionate about developing the team.About YouIdeally, we'd love you to have a bachelor's degree in hospitality or other relevant discipline and 2 - 3 years of experience in a similar role within an international and well-known luxury hotel or resort. You will demonstrate the highest level of hospitality and professionalism in order to motivate the team to achieve the highest standards possible. You will have the ability to work positively with others and contributes actively to promote a healthy team spirit.Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career. Join a team that is adventurous, creative, warm-hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories. Seniority level <ul><li>Mid-Senior level</li></ul> Employment type <ul><li>Full-time</li></ul> Job function <ul><li>Management</li><li>Hospitality</li></ul>

Atlantis

Job Details
Country: UAE
City: Dubai
Industry: Hospitality
Function: Hotel-Lodging Management
Job Type: Full-time
Key Responsibilities
<ul>
<li>Oversee front office, lobby, and front services operations during night shifts to ensure smooth guest experiences.</li>
<li>Coordinate between Front Office, Housekeeping, Engineering, and other departments for efficient guest service delivery.</li>
<li>Monitor arrivals, departures, and in-house guests to ensure service consistency and adherence to brand standards.</li>
<li>Resolve guest issues promptly and effectively, ensuring satisfaction and positive feedback.</li>
<li>Manage the night audit process and review daily operational reports.</li>
<li>Support and guide night staff, ensuring proper training, grooming, and adherence to policies.</li>
<li>Maintain a visible presence in the lobby to engage with guests and anticipate service needs.</li>
<li>Review VIP arrivals and ensure all special requests and amenities are properly arranged.</li>
<li>Uphold safety and security procedures throughout night operations.</li>
<li>Act as the senior management representative during night hours, making decisions in the absence of higher management.</li>
</ul>
Skills Set
<ul>
<li>Front Office and Guest Relations Management</li>
<li>Night Audit and Operations Oversight</li>
<li>Leadership and Team Development</li>
<li>Complaint Resolution and Service Recovery</li>
<li>Cross-Department Coordination</li>
<li>Time and Resource Management</li>
<li>Customer Service Excellence</li>
</ul>
Why Join Us
<ul>
<li>Work at one of Dubai s most prestigious resorts renowned for luxury and innovation.</li>
<li>Be part of a passionate and multicultural team delivering unforgettable guest experiences.</li>
<li>Competitive compensation with world-class benefits and training opportunities.</li>
<li>Opportunities for career growth within the Atlantis brand.</li>
</ul>

Accor Group

Job Title F and B Supervisor Luxury Beach Resort Dubai, UAE Job Description F and B Supervisor Luxury Beach Resort Dubai, UAE Position Overview Accor is seeking an experienced F and B Supervisor to join our luxury resort operations in Dubai. This role is responsible for leading the in-room dining team, ensuring exceptional service standards, and creating memorable food and beverage experiences for guests. You will manage daily operations, oversee resource planning, coordinate with culinary teams, and maintain the highest standards of guest satisfaction. Job Details Job Location: Dubai, UAE Industry: Food Services / Hospitality Function: Food Preparation / Service Gender: Any Candidate Nationality: Any Job Type: Full Time What You ll Do * Lead, mentor, and train the in-room dining team to deliver exceptional service. * Manage resource planning, task allocation, and daily operational oversight. * Ensure brand standards are consistently met across all service touchpoints. * Coordinate with the kitchen to ensure food quality, presentation, and timeliness. * Monitor guest feedback, resolve issues promptly, and work to improve satisfaction scores. * Review daily forecasts, VIP lists, and coordinate between outlets for seamless service. Ideal Profile * Minimum 2 years of experience in a similar supervisory role within hospitality. * Degree or diploma in hospitality management or food and beverage service. * Strong knowledge of restaurant service and in-room dining operations. * Service-oriented personality with excellent interpersonal skills. * Ability to lead by example and motivate team members to excel. Why Join Us * Be part of a globally recognized hospitality brand. * Career growth opportunities within Accor s worldwide network. * Work in a dynamic, guest-focused luxury resort environment. * Enjoy benefits and training programs that support professional development.

F and B Supervisor Luxury Beach Resort Dubai, UAE

Kerzner International

A luxury resort company in Dubai is seeking a Cluster Commercial Director to lead commercial strategies for their properties. The ideal candidate should have 5-10 years of experience in a luxury environment, expertise in revenue optimization, and strong knowledge of the Dubai luxury travel market. This role combines leadership, strategic planning, and partnership development to drive profitability and enhance brand positioning.

Dubai Luxury Resort Commercial Director

Family Office

<div>
 Privately owned (UHNW) newly establishing hospitality brand UTOPIA is seeking a highly skilled and motivated Hospitality General Manager. This role requires a professional with extensive hospitality product creation and operational experience, capable of assessing and influencing design from an operational perspective and building the luxurious product from scratch, including the service, brand identity and implementation of best practices. The ideal candidate will have a background as a Head of Product in hospitality, Hotel General Manager, Pre-Opening Manager or a similar role, that has already built a strong product with the highest standards of luxury and efficiency.
 
 
 
 Responsibilities
 
 
 
 Successfull candidate will be responsible for the entire portfolio of hotels/villas as a whole, and for each property in particular (taking into account geography and privacy level):
 
 
 <ul>
 <li>
 Product Development: Determine service levels based on UTOPIA's vision. Define the property concept and brand identity, identify the targeted guest profile and develop leisure and activity concepts, create food and beverage strategies, outline the operational model, establish staffing strategies and ensure property security and guest confidentiality, incorporate sustainability and environmental requirements
 </li>
 <li>
 Review Building Plans: Contribute to creating highest level of guest experience and operational efficiency. Provide comments on the full set of plans (including mark-up), review construction plans, assess proposed facilities, and evaluate layouts for guest rooms, suites, and public areas, examine materials, finishes, and furniture selections
 </li>
 <li>
 Manage Hotel Operations: Plan and execute hotel operational processes: SOP for staff, recruitment, suppliers management, maintenance and servicing; manage CJM and overall guests treatment from the first contact of the marketing department to the creation of a regular core customer base, other best practices. Establishing regular processes to control and improve the functioning of hotels/villas
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Must Have
 </li>
 <ul>
 <li>
 Fluent or native-level English and Spanish
 </li>
 <li>
 Minimum 2+ years in hotel management roles (e.g., Director of Operations, General Manager)
 </li>
 <li>
 Strong understanding of HNWI guest expectations and ultra-luxury service standards
 </li>
 <li>
 Exceptional communication and stakeholder-management skills
 </li>
 </ul>
 <li>
 Nice to Have
 </li>
 <ul>
 <li>
 Additional languages (e.g., Portuguese)
 </li>
 <li>
 Demonstrated career growth within hospitality (e.g., Front Office Manager &rarr; Operations Director &rarr; Brand/Positioning &rarr; GM)
 </li>
 <li>
 Combined experience in leading international luxury hotel brands (Six Senses, Anantara, Belmond, One&amp;Only, Aman, etc.) and private luxury boutique properties
 </li>
 <li>
 Experience building a hospitality product or service standards from scratch at the highest luxury level
 </li>
 <li>
 Exposure to commercial functions, including marketing, budgeting, F&amp;B, spa operations, and wellness/treatment concepts
 </li>
 <li>
 Knowledge of property management systems, hotel tech stacks, and integrations
 </li>
 <li>
 Ability to analyze and elevate guest experience while improving operational efficiency
 </li>
 <li>
 Strong business acumen, empathy, and a hands-on, can-do attitude
 </li>
 </ul>
 </ul>
</div>

Resorts General Manager

As the Operations Manager, VIP, Butler and Imperial Club Services, you will oversee and manage the daily operations of VIP Services, Butler Services, and the Imperial Club Lounge, ensuring all services are delivered at the highest standard as per resort expectations. This role drives the teams toward a philosophy of excellence and perfection whilst ensuring the seamless integration of services across departments. This includes taking full responsibility for the Imperial Club Lounge operations, guest experience, and team performance, alongside VIP and Butler Services. The role requires close collaboration with various departments and full ownership in the absence of the Operations Manager, Rooms.Another key aspect of this role will involve ensuring all VIP guests receive personalized, high-quality service following resort and Forbes Travel Guide standards, as well as liaising with Reservations and the Executive Office to anticipate VIP guest arrivals and coordinate required operational planning. You will also ensure VIP rooms and suites are inspected and prepared to meet guest preferences and resort standards and run Signature Suites arrival reports and ensure all guest profiles are updated.

Operations Manager, Rooms Division

Explore 3843+ Resort manager in Dubai this November. Find roles across top companies and apply now to boost your career.

3843 resort manager jobs IN Dubai

Night Resort Assistant Manager

Night Resort Assistant Manager

Night Resort Assistant Manager

F and B Supervisor Luxury Beach Resort Dubai, UAE

Dubai Luxury Resort Commercial Director

Resorts General Manager

Operations Manager, Rooms Division