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Sunset Hospitality Group

The Restaurant Manager is responsible for providing complete customer satisfaction by ensuring that the restaurant provides all necessary services and anticipating, and meeting guests needs and requests. <ul> <li>Oversee restaurant performance to ensure high-quality service and guest satisfaction.</li> <li>Maintain food quality and consistency while meeting budget and profit targets.</li> <li>Address guest complaints and requests promptly to enhance the dining experience.</li> <li>Lead daily operations to ensure efficiency and adherence to brand standards.</li> <li>Conduct team meetings to communicate updates, feedback, and improvement plans.</li> <li>Ensure staff appearance, hygiene, and adherence to brand dress code.</li> <li>Provide training, coaching, and feedback to support team development.</li> <li>Ensure compliance with health, safety, and environmental regulations.</li> <li>Implement departmental policies and monitor adherence to operational procedures.</li> </ul>

Restaurant Manager

BICE MARE RESTAURANT

&middot; Taking responsibility for the business performance of the restaurant.&middot; Analyzing and planning restaurant sales levels and profitability.&middot; Preparing reports at the end of the shift/week, including staff control, food control, sales, production, productivity, quality, and customer-service standards; resolved problems; completed audits; identifying trends; determining system improvements and implementing change.&middot; Creating and executing plans for department sales, profit and staff development.&middot; Meets restaurant financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.&middot; Plans menus by consulting with chefs; estimates food costs and profits; adjusts menus.&middot; Controls costs by reviewing portion control and quantities of preparation; minimizing waste; ensuring high quality of preparation.&middot; Maximizes bar profitability by ensuring portion control; monitoring accuracy of charges.&middot; Publicizes the restaurant by designing and placing advertisements; inviting food editors to review the restaurant; contacting local, regional, and national magazines with feature ideas; encouraging local businesses to hold social events at the restaurant.&middot; Coordinating the entire operation of the restaurant during scheduled shifts.&middot; To organize staffing and to manage, motivate, develop and support the team within the restaurant ensuring inductions, training, assessment and appraisals are completed. Responsible for creating a positive working environment which encourages the team to be committed and have pride in their place of work&middot; Responding to customer complaints.&middot; Ensuring that all employees adhere to the company's uniform standards.&middot; Meeting and greeting customers and organizing table reservations. Advising customers on menu and wine choice.&middot; Accomplishes restaurant human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.&middot; Avoids legal challenges by conforming to the regulations of the alcoholic beverage commission.&middot; Maintains ambiance by controlling lighting, background music, linen service, glassware, dinnerware, and utensil quality and placement; monitoring food presentation and service.&middot; Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.&middot; Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.&middot; Maintaining high standards of quality control, hygiene, and health and safety.&middot; Checking stock levels and ordering supplies.&middot; Preparing cash drawers and providing petty cash as required.&middot; Helping in any area of the restaurant when circumstances dictate.&middot; Maintains safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures; complying with legal regulations; securing revenues; developing and implementing disaster plans; maintaining security and sprinkler systems; maintaining parking lot and walkways.ConfidentialityTo maintain strict levels of confidentiality with regards to all areas of the business particularly commercial information and personal details of employees.Job Type: Full-time

Restaurant Manager (Preferrably Italian or Europian)

Daikan Hospitality Group

<div>
 
 Daikan Izakaya, City Walk
 
 is actively seeking a dynamic and experienced Restaurant Manager to lead our team and oversee the daily operations of our esteemed establishment. As the Restaurant Manager, you will be responsible for ensuring exceptional service delivery, managing staff, and optimizing overall performance to create a memorable dining experience for our guests.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Leadership: Provide strong leadership and direction to the restaurant team, fostering a positive work environment that encourages teamwork and high performance.
 </li>
 <li>
 Operational Management: Oversee daily restaurant operations, including front-of-house and back-of-house coordination, ensuring smooth service and high standards of quality.
 </li>
 <li>
 Staff Management: Recruit, train, and evaluate staff performance. Develop training programs to enhance skills and ensure adherence to service standards.
 </li>
 <li>
 Customer Experience: Ensure a high level of customer satisfaction by interacting with guests, addressing concerns effectively, and enhancing overall dining experiences.
 </li>
 <li>
 Financial Oversight: Manage budgets, control costs, and drive revenue growth through effective marketing and promotional initiatives.
 </li>
 <li>
 Inventory Control: Supervise inventory management and ordering processes, ensuring appropriate stock levels to support daily operations.
 </li>
 <li>
 Health and Safety Compliance: Ensure compliance with health and safety regulations, maintaining cleanliness and hygiene standards throughout the restaurant.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Proven experience as a Restaurant Manager or in a similar leadership role within the hospitality industry.
 </li>
 <li>
 Excellent leadership, organizational, and multitasking skills.
 </li>
 <li>
 Exceptional customer service skills with a passion for the dining experience.
 </li>
 <li>
 Strong financial acumen and ability to drive revenue growth.
 </li>
 <li>
 Ability to analyze and interpret data to inform decision-making.
 </li>
 <li>
 Knowledge of health and safety regulations and best practices in the hospitality industry.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Availability to work flexible hours, including evenings, weekends, and holidays.
 </li>
 </ul>
</div>

Eathos

As the Restaurant Manager at Rosa's Thai Restaurant, you will be the key leader responsible for overseeing the overall operations, ensuring exceptional customer service, and driving business growth. Your leadership, strategic planning, and organizational skills will play a crucial role in maintaining the restaurant's reputation for authentic Thai cuisine and creating a positive dining experience for our valued customers.Responsibilities:<ul><li>Team Leadership: Provide guidance, training, and mentorship to the management team and staff, fostering a positive work culture and inspiring excellence in service.</li><li>Customer Service Excellence: Ensure that all guests receive outstanding service, addressing customer inquiries, concerns, and feedback promptly to exceed their expectations.</li><li>Daily Operations: Oversee the day-to-day restaurant operations, including managing reservations, coordinating seating, and ensuring smooth service flow.</li><li>Staff Management: Recruit, hire, and train new employees, conducting performance evaluations, and managing staff scheduling to ensure adequate coverage and optimal productivity.</li><li>Food Safety &amp; Ops Audit Score: Maintain the highest standards of food safety and operational excellence, conducting regular audits to ensure compliance and top-notch performance.</li><li>P&amp;L, Food Cost, and Wastage: Analyze financial reports, including Profit &amp; Loss statements, to track restaurant performance, manage food cost, and minimize wastage.</li><li>Speed of Service/Prep Time: Monitor and optimize the speed of service, ensuring efficient order processing and preparation to enhance customer satisfaction.</li><li>Employee Turnover Rate: Address employee turnover and retention challenges by implementing strategies to foster a positive work environment and enhance employee engagement.</li><li>Inventory Control: Monitor and manage inventory levels, including food, beverages, and supplies, to avoid stock shortages and minimize wastage.</li><li>Sales and Marketing: Develop and implement sales strategies, promotional activities, and marketing initiatives to drive customer traffic and increase revenue.</li><li>Menu Engineering/Upselling: Strategically engineer the menu to optimize profitability and customer appeal, encouraging upselling to increase the average order value.</li><li>Customer Satisfaction (Dine-in/Delivery): Measure and improve customer satisfaction levels for both dine-in and delivery experiences through proactive measures and service enhancements.</li><li>Vendor Relations: Establish and maintain positive relationships with vendors, negotiating favorable terms and ensuring timely deliveries.</li><li>Restaurant Maintenance: Oversee the maintenance and cleanliness of the restaurant, including furnishings, decor, and equipment, to create a pleasant ambiance for guests.</li><li>Adapting to Market Trends: Stay updated with market trends, customer preferences, and competitor activities, making data-driven decisions to enhance the restaurant's competitiveness.</li><li>Taking Correct Decisions &amp; Handling Daily Ops Problems: Demonstrate sound judgment and problem-solving skills in handling day-to-day operational challenges and making informed decisions for the restaurant.</li><li>Creating Ideas (Thinking Outside the Box): Encourage a culture of innovation and creativity among the team, exploring new ideas and unique approaches to elevate the restaurant's offerings and guest experience.</li><li>Taking Care of Company Assets: Ensure the proper maintenance and protection of all company assets, including equipment, facilities, and intellectual property.</li></ul>Qualifications:<ul><li>Previous Restaurant Management Experience: Proven experience as a Restaurant Manager or similar role, with a track record of success in managing restaurant operations.</li><li>Leadership Skills: Strong leadership qualities, with the ability to motivate and lead a diverse team towards achieving common goals.</li><li>Customer-Centric Approach: A passion for providing exceptional customer service and a commitment to ensuring customer satisfaction.</li><li>Financial Acumen: Proficient in financial management, budgeting, and cost control to achieve profitability and efficiency.</li><li>Communication Skills: Excellent communication and interpersonal skills to interact with staff, customers, and stakeholders effectively.</li><li>Culinary Knowledge: Familiarity with Thai cuisine and a passion for delivering authentic and flavorful dishes.</li><li>Time Management: Effective time management skills to prioritize tasks and handle multiple responsibilities.</li><li>Adaptability: Ability to work in a fast-paced environment, adapting to changing circumstances and customer needs.</li><li>Food Safety Knowledge: Thorough understanding of food safety and hygiene standards to ensure compliance and maintain a safe dining environment.</li><li>High School Diploma: A basic educational qualification is required, and relevant certifications or training in restaurant management are advantageous.</li></ul>Job Type: Full-timePay: From AED7,000.00 per month

Restaurant Manager (Thai Restaurant)

Brunch & Cake

<div>
 
 
 Brunch &amp; Cake
 
 is looking for an experienced
 
 Restaurant Manager
 
 to lead our dedicated team.
 
 
 
 
 
 We believe in creating exceptional dining experiences that linger in the memory long after the last bite.
 
 
 
 
 
 
 
 Requirements:
 
 
 
 <ul>
 <li>
 Proven track record
 </li>
 <li>
 Leadership excellence
 </li>
 <li>
 Operational proficiency
 </li>
 <li>
 Training and development skills
 </li>
 </ul>
 
 
 
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Operational Mastery
 </li>
 <li>
 Team Leadership
 </li>
 <li>
 Financial Acumen
 </li>
 <li>
 Customer Engagement
 </li>
 <li>
 Compliance and Safety
 </li>
 </ul>
 
 
 
 
 Are you eager to lead our restaurant to new heights?
 
 
 
 
 
 Please apply with your CV.
 
 
 
 
 
 
</div>

Petrame

<ul><li>Job Title: Customer Service Manager</li><li>Job Ref: CS-MGR-250825</li><li>Opening: 1</li><li>Career Level: Manager / Mid-Senior Level</li><li>Location: Dubai - UAE</li><li>Hybrid (Onsite and Remote) / Flexible Location: Option available for senior, highly skilled, and experienced applicants.</li><li>Education: Bachelor's degree in Business Administration, Management, or related field.</li><li>Experience: 5-8 Years in customer service, with at least 2 years in a supervisory or managerial role.</li><li>Industry Focus: Weighing Equipment, Lifting & Material Handling, Mechatronics, and Industrial Automation.</li></ul> Introduction We are seeking a Customer Service Manager to lead our customer support division, ensuring exceptional service delivery, efficient complaint resolution, and a seamless customer experience. This role requires a strong leader who can build, manage, and improve customer service operations in line with company standards and industry best practices. Responsibilities <ul><li>Lead and manage the customer service team to deliver professional, efficient, and high-quality support.</li><li>Develop and implement policies, procedures, and service standards.</li><li>Oversee inbound and outbound customer interactions across phone, email, and digital channels.</li><li>Resolve escalated issues and maintain strong customer relationships.</li><li>Monitor customer feedback, satisfaction, and response times to ensure service excellence.</li><li>Collaborate with sales, technical, and operations teams to ensure smooth customer experiences.</li><li>Recruit, train, and coach customer service staff.</li><li>Prepare regular reports on customer service performance and recommend improvements.</li><li>Implement technology and CRM tools to optimize support processes.</li></ul> Qualifications <ul><li>Bachelor's degree in Business Administration, Management, or related field.</li><li>5-8 years of experience in customer service, with at least 2 years in a leadership/managerial role.</li><li>Strong leadership and problem-solving skills.</li><li>Excellent communication and interpersonal skills.</li><li>Experience with CRM systems and customer support tools.</li><li>Familiarity with industrial products, weighing systems, or automation is a plus.</li></ul> What We Offer <ul><li>Salary: Competitive package tailored to attract the best.</li><li>Working Days: Monday to Friday, with a 2-day weekend.</li><li>Benefits: Employment visa, annual paid leave, insurance, transportation, and more.</li><li>Location: Positions available in Dubai.</li><li>Remote: Working remotely can be an option for some positions and senior staff.</li></ul>How to Apply<ul><li> Click here to submit your CV to our WhatsApp </li><li>Complete the Online Application Form: For a preferred method of submission, click the 'Apply for this job' button below to fill out and submit the official online application form.</li></ul>

Customer Service Manager Petra Mechatronics

Bdjobs.com

<div>
 
 
 SHODESH GROUP
 
 is looking for
 
 Assistant Restaurant Manager/Restaurant Manager
 
 
 
 
 
 
 
 Job Description / Responsibility
 
 
 <ul>
 <li>
 Set Sales Target of the Restaurant in Consultation with Management Time to Time.
 </li>
 <li>
 Design Budget and Purchase Plan to Achieve the Sales Target.
 </li>
 <li>
 Provide Monthly Projection of Revenue, Expenditures as well as Profit/Loss.
 </li>
 <li>
 Generating Profit and Loss Statement Monthly Basis or as Advise by the Management.
 </li>
 <li>
 Maintain and Update Necessary Data in the POS &amp; Oddo Software.6. Design Manpower Plan to Achieve the Business Targets on Time.
 </li>
 <li>
 Ensure Smooth Restaurant Operation by Resolving Necessary Issues on Time.
 </li>
 <li>
 Responsible for Maintaining High Level of Customer Service and Satisfaction.
 </li>
 <li>
 Ensure Required Compliance by maintaining Health, Hygiene, Safety, Security Standard.
 </li>
 <li>
 Efficiently Delegate the Jobs and Responsibilities to the Restaurant Staff.
 </li>
 <li>
 Keep the Management Updated by Providing Required Reports on Time.
 </li>
 <li>
 Continuously Drive to Achieve the Business Target and Ensure Profitability of the Restaurant.
 </li>
 <li>
 Monitor and Review with Accounts so that Expenditures are Done within the Approved Budget.
 </li>
 <li>
 Supervise operation of restaurant to maximize profitability, minimize legal hazards.
 </li>
 <li>
 Plan Materials List suited to the restaurant and its clientele. Monitor the purchasing of supplies and perform frequent checks to ensure consistent high quality of preparation and service.
 </li>
 <li>
 Work with management personnel to plan and organize restaurant events.
 </li>
 <li>
 Organize regular training of all restaurant staff concerning the menu, customer service, drinks list, opening &amp; closing check list etc. for smooth restaurant operations.
 </li>
 <li>
 Deal with customer complaints in keeping with the company&rsquo;s customer service ethos and methods.
 </li>
 <li>
 Manage staff disagreements, grievances and crisis situations according to the company&rsquo;s staff code of conduct, procedures and relevant policies.
 </li>
 <li>
 Comply with the Staff Code of Conduct and other HR Policies, Procedures.
 </li>
 <li>
 Audit daily server and bartender shift reports, monitors cash transactions, builds cash banks, and balances tills at the end of each shift. Pulls daily labor and sales reports to complete daily manager logs. Analyze weekly inventory and monthly profit &amp; loss (P&amp;L) reports.
 </li>
 <li>
 Achieve the monthly target and grows the business through strategic partnership opportunities and community events. Organizes customer loyalty program, hitting enrollment goals. Fields special event inquiries and secures catering contracts.
 </li>
 <li>
 Works to inspire employees to do their best through onboarding, training, coaching, and supportive feedback. Creates weekly staff schedules and manages the complex details of shift swaps, new hire paperwork, cleaning schedules, and continuing staff development.
 </li>
 <li>
 
 Cross-functional responsibility:
 
 </li>
 <li>
 Coordinate with Sales, Service, Accounts, HR and other relevant Departments to ensure smooth running and Service of the Restaurant.
 </li>
 <li>
 Communicate with other Stakeholders to Resolve any Business Issues Promptly.
 </li>
 </ul>
 
 
 Educational Requirements
 
 
 <ul>
 <li>
 Bachelor/Honors
 </li>
 <li>
 Bachelor in Hospitality &amp; Tourism Management (BHTM) is prepared.
 </li>
 <li>
 Skills Required: Restaurant management, Hotel and Hospitality Management
 </li>
 </ul>
 
 
 Experience Requirements
 
 
 <ul>
 <li>
 At least 5 year(s)
 </li>
 <li>
 The applicants should have experience in the following business area(s):
 </li>
 <li>
 Restaurant
 </li>
 </ul>
 
 
 Additional Requirements
 
 
 <ul>
 <li>
 Experience in restaurant Management is a must.
 </li>
 <li>
 Excellent communication and customer service skills.
 </li>
 <li>
 Must have professional integrity.
 </li>
 <li>
 Self-motivated, leadership mindset and professionalism.
 </li>
 <li>
 Must have a passion for hospitality and quality customer service.
 </li>
 </ul>
 
 
 Job Location
 
 
 
 United Arab Emirates
 
 
 
 Salary
 
 
 <ul>
 <li>
 Tk. 150000 - 200000 (Monthly)
 </li>
 </ul>
</div>

Assistant Restaurant Manager/Restaurant Manager- For SHODESH GROUP- Job ID: 1441344

Explore 199+ Restaurant mgr in Dubai this January. Find roles across top companies and apply now to boost your career.

199 restaurant mgr jobs IN Dubai

Restaurant Manager

Restaurant Manager (Preferrably Italian or Europian)

Restaurant Manager

Restaurant Manager (Thai Restaurant)

Restaurant Manager

Customer Service Manager Petra Mechatronics

Assistant Restaurant Manager/Restaurant Manager- For SHODESH GROUP- Job ID: 1441344