sales manager

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restaurant service manager

The Lab Holding LLC.

About the job Restaurant General Manager Are you a dynamic leader with a passion for premium dining and operational excellence? Were looking for an experienced General Manager to launch and lead our new 3 Fils Restaurant branch in Dubai a brand known for innovation, authenticity, and award-winning culinary excellence.About the Role:As General Manager, youll be responsible for end-to-end operations, team leadership, guest satisfaction, and P&L accountability. You will champion our brand values while ensuring seamless service, high team morale, and strong financial performance.Key Responsibilities:<ul><li>Lead day-to-day operations of the new restaurant to ensure a world-class guest experience</li><li>Hire, train, and mentor a high-performing front and back-of-house team</li><li>Oversee quality control, hygiene standards, and food safety compliance</li><li>Implement operational strategies aligned with brand vision and SOPs</li><li>Drive revenue, profitability, and manage budgets, costs, and forecasts</li><li>Maintain vendor relationships, procurement, and inventory management</li><li>Handle guest feedback and ensure service recovery where needed</li><li>Monitor KPIs, service standards, and regularly report performance metrics to the Head Office</li><li>Coordinate marketing, events, and customer engagement initiatives</li></ul>Key Requirements:<ul><li>710 years of F&B industry experience, with at least 3 years in a General Manager or similar senior role</li><li>Proven experience in fine-dining or premium casual dining environments</li><li>Strong understanding of restaurant financials, labor controls, and cost management</li><li>Exceptional leadership, team-building, and training skills</li><li>Deep knowledge of UAE hospitality trends, customer behavior, and local regulations</li><li>Outstanding communication, problem-solving, and conflict resolution skills</li><li>Experience with launching or opening new restaurant locations is a plus</li><li>Bachelor's degree in Hospitality Management or equivalent preferred</li></ul>Job Location:Dubai, UAE New Branch of 3 Fils RestaurantWhat We Offer:<ul><li>Competitive salary package</li><li>Performance-based incentives</li><li>Visa + Medical + Annual Ticket + Company Benefits</li><li>An opportunity to grow with an iconic brand in an exciting new chapter</li></ul>Only shortlisted candidates who strictly meet the above criteria will be contacted. Follow the instructions carefully and submit your updated CV with a brief cover message.Ready to Lead the Legacy?Apply now or share your CV Tag or share with someone who fits this role perfectly.

Restaurant General Manager

Mohammed Alkamali Accounting & Auditing

Restaurant General Manager &ndash; Dubai, UAELocation: Dubai, United Arab EmiratesJob Type: Full-TimeIndustry: Hospitality / Fine Dining RestaurantWe are seeking a dynamic, passionate, and highly experienced Restaurant General Manager to lead the full spectrum of operations at our premium dining establishment in Dubai. The ideal candidate will have a proven track record in managing high-end restaurants, exceptional leadership qualities, and the ability to deliver unforgettable guest experiences. This role requires a strategic thinker with deep operational expertise, strong financial acumen, and the ability to manage diverse teams in a fast-paced, customer-centric environment.About the RoleThe Restaurant General Manager is responsible for overseeing all day-to-day operations including service excellence, staff performance, financial management, guest satisfaction, vendor coordination, and long-term business growth. You will ensure that the restaurant maintains the highest standards of hospitality, hygiene, and operational efficiency, while driving revenue and ensuring cost control.This position requires someone who thrives in a leadership role, is committed to delivering elevated dining experiences, and can successfully manage multiple operational functions simultaneously.Key Responsibilities1. Operations Management<ul><li>Oversee daily restaurant operations to ensure smooth, efficient service across all departments.</li><li>Implement and maintain SOPs (Standard Operating Procedures) to uphold high-quality service standards.</li><li>Monitor dining room ambience, cleanliness, table rotation, and overall guest flow.</li><li>Ensure compliance with Dubai Municipality, HACCP, and UAE food safety and hygiene regulations.</li><li>Coordinate with kitchen staff to ensure timely food preparation, quality, and presentation.</li><li>Conduct regular operational audits to evaluate service performance and identify improvements.</li></ul>2. Staff Management &amp; Leadership<ul><li>Managing 40 staff members. Hire, train, mentor, and supervise restaurant staff, including FOH and BOH teams.</li><li>Develop staff schedules, assign tasks, and ensure proper staff deployment during peak hours.</li><li>Conduct performance reviews and implement staff training programs to improve efficiency.</li><li>Foster a positive work culture, promoting teamwork, communication, and continuous learning.</li><li>Resolve internal staff concerns and maintain high employee morale and retention.</li></ul>3. Customer Relations &amp; Guest Experience<ul><li>Serve as the main point of contact for VIP guests, regular customers, and special bookings.</li><li>Ensure every guest receives exceptional service aligned with fine-dining standards.</li><li>Address and resolve customer complaints professionally while ensuring corrective actions are implemented.</li><li>Monitor guest feedback from online platforms and implement strategies to improve ratings and brand reputation.</li><li>Collaborate with the team to create memorable dining experiences and personalized service.</li></ul>4. Financial Management<ul><li>Oversee restaurant budgeting, forecasting, and P&amp;L (profit &amp; loss) analysis.</li><li>Implement cost control strategies for food, beverages, and labor without compromising quality.</li><li>Track daily, weekly, and monthly financial reports to monitor revenue and expenses.</li><li>Manage inventory control, waste reduction, and portion sizing.</li><li>Ensure timely vendor payments and maintain financial transparency.</li></ul>5. Marketing, Branding &amp; Strategy<ul><li>Collaborate with marketing teams to drive promotional campaigns, seasonal offers, and special events.</li><li>Analyze market trends and competitor strategies to position the restaurant effectively.</li><li>Implement strategies to increase footfall, table bookings, and repeat customers.</li><li>Support digital marketing initiatives such as social media presence, reviews, and influencer partnerships.</li><li>Contribute to long-term business planning and growth initiatives.</li></ul>6. Vendor &amp; Supplier Management<ul><li>Manage relationships with vendors, suppliers, and service providers.</li><li>Negotiate pricing, contracts, and procurement terms to ensure cost-effectiveness.</li><li>Monitor stock quality, timely deliveries, and purchase cycles.</li><li>Conduct periodic reviews to assess supplier performance and compliance with restaurant standards.</li></ul>Qualifications &amp; Skills Required<ul><li>Minimum 5&ndash;8 years of experience in restaurant or hospitality management, preferably in fine dining or premium hospitality.</li><li>Strong leadership and team management skills with the ability to motivate and inspire diverse teams.</li><li>Excellent communication and interpersonal skills; fluency in English is essential, Arabic is an advantage.</li><li>Proven experience in financial management, budgeting, forecasting, and cost control.</li><li>In-depth understanding of both Front-of-House (FOH) and Back-of-House (BOH) operations.</li><li>Strong knowledge of UAE health, safety, and sanitation regulations.</li><li>Ability to work under pressure and manage high-volume operations efficiently.</li><li>Exceptional customer service mindset with strong problem-solving abilities.</li><li>Proficiency in POS systems, restaurant management software, and MS Office applications.</li></ul>What We Offer<ul><li>Competitive salary with performance-based incentives</li><li>Annual leave, medical insurance, and other UAE benefits</li><li>Opportunity to lead a distinguished, fast-growing premium restaurant brand</li><li>A collaborative and growth-oriented working environment</li></ul>If you are a results-driven hospitality leader with a passion for delivering outstanding guest experiences, we invite you to apply and be part of our growing success.Apply Now!Job Types: Full-time, PermanentPay: From AED10,000.00 per month

Blends life Style

We are looking for a proactive and hands-on Restaurant Manager to lead and stabilize operations for our newly opened restaurant. The ideal candidate will excel in building a strong team, establishing systems, and driving a consistent guest experience as we grow. This role requires someone highly organized, calm under pressure, and capable of setting up smooth operations from day one.Key Responsibilities1. Opening Phase &amp; Operational Setup* Establish and implement all FOH service procedures, standards, and workflows.* Create checklists, SOPs, cleaning routines, and service guidelines from scratch.* Ensure all equipment, POS systems, and service tools are fully functional and optimized.* Work closely with the kitchen to ensure communication and service alignment.2. Team Building &amp; Training* Recruit, onboard, and train new staff (servers, hosts, cashiers, runners).* Conduct continuous training on service quality, menu knowledge, and guest engagement.* Create a positive, motivated culture in a new environment.3. Guest Experience &amp; Service Excellence* Welcome guests, manage table flow, and ensure all customers leave satisfied.* Handle complaints professionally, with a strong focus on building repeat business.* Collect feedback actively and implement continuous improvements.4. Marketing &amp; Reputation Building* Support social media content, influencer visits, and promotions during the launch phase.* Monitor online reviews (Google, Instagram, Zomato, Talabat) and respond proactively.* Assist in local community outreach and neighborhood awareness.5. Sales &amp; Revenue Management* Track sales, analyze peak hours, and help optimize menu performance.* Implement upselling techniques and promotions to increase revenue.* Manage daily cash handling, POS reports, and financial accuracy.6. Inventory &amp; Vendor Coordination* Maintain stock levels of beverages, disposables, and service items.* Work with suppliers to secure consistent quality and pricing.* Monitor wastage, portion control, and operational costs.7. Compliance &amp; Standards* Ensure compliance with Dubai Municipality hygiene regulations.* Maintain HACCP documentation and safety standards.* Ensure the restaurant environment stays clean, organized, and guest-ready.Qualifications &amp; Experience* 2&ndash;5 years of experience in a supervisory or manager role in a restaurant.* Experience in new openings is a strong advantage (but not mandatory).* Familiarity with Middle Eastern/Turkish/Iranian cuisine preferred.* Strong leadership, communication, and time-management skills.* Ability to train new staff and establish new systems.* High energy, hands-on, and solution-oriented.Key Skills* New restaurant setup experience* Leadership &amp; team development* Customer service &amp; problem-solving* Guest relationship building* Cash handling &amp; reporting* Inventory control* Social media awareness* Strong organization in fast-paced environmentsJob Type: Full-timeApplication Question(s):<ul><li>When would you be available to start?</li></ul>Experience:<ul><li>restaurant management: 2 years (Required)</li></ul>Willingness to travel:<ul><li>100% (Required)</li></ul>

Restaurant Manager

Sunset Hospitality Group

The Restaurant Manager is responsible for providing complete customer satisfaction by ensuring that the restaurant provides all necessary services and anticipating, and meeting guests needs and requests. <ul> <li>Oversee restaurant performance to ensure high-quality service and guest satisfaction.</li> <li>Maintain food quality and consistency while meeting budget and profit targets.</li> <li>Address guest complaints and requests promptly to enhance the dining experience.</li> <li>Lead daily operations to ensure efficiency and adherence to brand standards.</li> <li>Conduct team meetings to communicate updates, feedback, and improvement plans.</li> <li>Ensure staff appearance, hygiene, and adherence to brand dress code.</li> <li>Provide training, coaching, and feedback to support team development.</li> <li>Ensure compliance with health, safety, and environmental regulations.</li> <li>Implement departmental policies and monitor adherence to operational procedures.</li> </ul>

Western International Group

Job Details :<div><div><div> In-depth knowledge of restaurant operations, kitchen coordination, and service standards. Proficiency in English, Malayalam, and Hindi (spoken and written). Excellent interpersonal, problem-solving, and communication skills. Strong understanding of customer service principles and guest satisfaction. Ability to work under pressure and handle fast-paced environments.
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Sihamco

<div>The Fine Dining Restaurant Manager is responsible for delivering an exceptional, luxury dining experience rooted in authentic Lebanese cuisine. This role requires strong leadership, deep cultural and culinary understanding, and the ability to uphold the highest standards of service, hospitality, and operational excellence.<h3 class="jobSectionHeader">
Key Responsibilities</h3><h3 class="jobSectionHeader">
1. Fine Dining Operations Management</h3><ul>
<li>Oversee day-to-day operations to ensure a seamless, elegant, and refined dining experience.
</li><li>Maintain high standards for food quality, presentation, authenticity, and menu consistency, with special emphasis on traditional and upscale Lebanese dishes.
</li><li>Ensure strict compliance with food safety, hygiene, and fine dining service protocols.
</li><li>Coordinate with the Executive Chef on menu development, seasonal offerings, and premium Lebanese ingredients.
</li><li>Manage inventory of specialty Middle Eastern ingredients, wines, and premium products.
</li></ul><h3 class="jobSectionHeader">2. Leadership &amp; Staff Development</h3><ul>
<li>Lead by example with a strong, positive leadership style that inspires professionalism and excellence.
</li><li>Recruit, train, and mentor front-of-house and back-of-house staff in fine dining etiquette, Lebanese culinary knowledge, and guest-focused service.
</li><li>Conduct regular performance evaluations and coaching sessions to maintain a high-performing team.
</li><li>Foster a respectful, motivated, and service-oriented culture.
</li><li>Ensure staff adhere to refined table service techniques, wine pairing standards, and cultural hospitality practices.
</li></ul><h3 class="jobSectionHeader">3. Guest Experience and Hospitality</h3><ul>
<li>Create a warm, welcoming, and culturally rich atmosphere that reflects the spirit of Lebanese hospitality.
</li><li>Engage with guests to ensure exceptional service, personal attention, and elegant problem resolution.
</li><li>Handle VIP reservations, special occasions, and premium guest experiences with care and discretion.
</li><li>Address guest concerns promptly and professionally to maintain an elevated dining reputation.
</li></ul><h3 class="jobSectionHeader">4. Financial &amp; Administrative Management</h3><ul>
<li>Oversee budgeting, forecasting, and financial reporting to ensure profitability.
</li><li>Monitor food, beverage, and labor costs while maintaining fine dining quality standards.
</li><li>Negotiate with premium suppliers of Lebanese wines, spices, meats, and specialty products.
</li><li>Manage POS systems, payroll, scheduling, and vendor invoicing.
</li></ul><h3 class="jobSectionHeader">5. Marketing &amp; Brand Representation</h3><ul>
<li>Support marketing initiatives that highlight upscale Lebanese cuisine, cultural dining experiences, and seasonal menus.
</li><li>Maintain strong online and community presence, including reputation management on review platforms.
</li><li>Plan and oversee special events such as Lebanese wine tastings, cultural nights, and chef&rsquo;s table experiences.
</li></ul>Requirements<ul>
<li>
Proven experience as a Restaurant Manager in a fine dining environment.
</li><li>Strong leadership capabilities with a track record of building and managing high-performing teams.
</li><li>In-depth knowledge of Lebanese cuisine, cultural dining rituals, and menu elements.
</li><li>Exceptional communication, interpersonal, and conflict-resolution skills.
</li><li>Ability to maintain composure and professionalism in a high-pressure, luxury environment.
</li><li>Flexible availability, including evenings, weekends, and holidays.
</li><li>Hospitality or business management education preferred.</li>
</ul>
About The Company
SIHAMCO is a strategic partner operating proudly under the General Entertainment Authority (GEA), National Events Center (NEC), Riyadh Season and Jeddah Season since 2019.
At SIHAMCO, we don&rsquo;t just lead Saudi Arabia&rsquo;s hospitality and entertainment evolution&mdash;we create it from the ground up. Since 2008, we&rsquo;ve been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards. Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.
Crafting a Homegrown Legacy
All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house &mdash; from initial vision and brand identity to concept creation, design, execution and operation. We don&rsquo;t import ideas; we build them &mdash; crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.
Our Signature Brands
Every brand under our umbrella is proudly reflecting the heart and soul of Saudi culture, while achieving international acclaim. With over 25 original homegrown brands, SIHAMCO not only sets &mdash; but consistently surpasses &mdash; global standards in Entertainment, Hospitality, F&amp;B, Lifestyle, Wellness, Family &amp; Pet Entertainment Experience. Our signature ventures: The Groves, ZodiaC Cuisine, Little Krazy, LucaLand, LucaPark, The Polar Ice Bar, Milk &amp; Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria and Gem-In-I showcase what it means to innovate locally and shine globally.
Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco etc ensuring full legal protection and readiness for global expansion.
We Are Only Getting Started!
Several exciting new concepts and brands are currently under development, with launches planned in the coming months. From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity and cultural pride.
People First
Our team is our greatest asset&mdash;a dynamic mix of local talent and international expertise, all united by a passion for excellence. We nurture careers, encourage creativity, and build leaders.
Benefits
At SIHAMCO, we believe in rewarding our team with more than just a job &mdash; we offer an inspiring work environment and real opportunities for growth. Our benefits include:<ul>
<li>Competitive salary packages &ndash; aligned with market standards and experience</li>
<li>Visa (1 year temp) &amp; Flights into the country for non-citizens</li>
<li>Accommodation</li>
<li>Transportation Allowance</li>
<li>Career development &amp; Internal promotions &ndash; grow with us across departments and seasons</li>
<li>Creative &amp; collaborative work culture &ndash; built on passion, innovation, and attention to detail</li>
<li>Exposure to high-end hospitality &amp; entertainment concepts &ndash; gain experience in premium F&amp;B and entertainment</li>
<li>Experience working on premium events within The Groves, Riyadh Season</li>
<li>Cultural diversity &ndash; join a team of passionate professionals from around the world</li>
</ul>Join Us
Whether you&rsquo;re an emerging talent or a seasoned professional, SIHAMCO offers a platform to grow, create, and shape history. Each concept we launch is a new chapter in a legacy that belongs to Saudi Arabia and speaks to the world.</div>

Shamal LLC

<div>Overview:
<div>
Shamal Holding is a diversified investment firm that cultivates the extraordinary. Born in Dubai, we curate a unique portfolio of extraordinary investments, experiences and assets to generate meaningful outcomes. The investments we make are strategically chosen and thoughtfully nurtured, mirroring Dubai&rsquo;s ambition, spirit and energy. As a global investor, asset owner and developer we utilise our resources, know-how and connections, to deliver long-term value, wherever we operate. 
 
This role falls under our Five Guys umbrella. As our Five Guys team continues to grow, we&rsquo;re in search of a Restaurant Supervisor for our Dubai stores. This role will perform all of the duties performed by the Crew Members, with additional responsibility for directing the daily operations of the restaurant in the absence of the Restaurant General Manager and Assistant Restaurant Manager, ensuring compliance with the company and brand standards in all areas of operation.</div>
Responsibilities:
<ul><li>Leads Crew Members and directs all daily operations of the restaurant in the absence of the Restaurant General Manager or Assistant Manager, including supervising the training employees, opening and closing the store, the safekeeping of all cash and takings, ensuring all food preparation is complete, managing employee breaks and shift changes.
</li><li>Excels in performing all Crew Member tasks
</li><li>Maintains fast, accurate service, ensures an excellent customer experience, and ensure that all products are consistent with the brand standards</li><li>
Makes sure that restaurant adheres to company, local municipality and brand standards with regards to cleanliness, organization, food safety and customer accessibility
</li><li>Works as a team player to support other employees in completing their tasks
</li><li>Offers friendly, fast and efficient customer service</li><li>
Carry out any other reasonable task as assigned by the management</li></ul>
Qualifications:
<div>
Preferred Educational Qualifications And Professional Certifications</div><ul><li>
College Level or Bachelor's degree in Hospitality Management</li></ul><div></div><div> 
Experience</div><ul><li>
Minimum of 3 years' experience food and beverage industry and reporting in a fast paced and dynamic environment</li></ul><div></div><div> 
For more information about Shamal, please visit our LinkedIn page https//www.linkedin.com/company/shamalholding/ 
 
Note Due to a high influx of profiles, only shortlisted candidates will be contacted</div></div>

Restaurant Supervisor - Dubai

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Restaurant Supervisor - Dubai