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assistant sales manager Jobs in Abu Dhabi

assistant sales manager

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assistant manager, outlet Jobs in Abu Dhabi

assistant manager, outlet

retail manager

Apparel Group

<div>
 
 Job Description
 
 
 
 POSITION OBJECTIVE
 
 
 <ul>
 <li>
 Achieve company objectives, ensuring the highest levels of customer service are provided by retail staff and ensure they have the skills and support required for maximizing sales
 </li>
 <li>
 Implement operating procedures at the store as per the company and Brand standards
 </li>
 <li>
 Promote the Loyalty Program of the company for maximizing loyalty and repeat sales
 </li>
 <li>
 Provide feedback to the Area Manager and Operations Manager with regards to employees and products
 
 
 </li>
 </ul>
 Key Responsibilities
 
 
 <ul>
 <li>
 Brief and guide the staff on achievement of the daily / weekly / monthly sales target
 </li>
 <li>
 Must be fashionable / well-groomed and possess up-to-date product knowledge to ensure minimal stock loss
 </li>
 <li>
 Maintains knowledge of new product, trend and fashion directives at all times in order to effectively respond to and anticipate customer needs
 </li>
 <li>
 Ensure minimal stock loss manage stockrooms
 </li>
 <li>
 Implement the operating procedures at the store and ensure the brand and company&rsquo;s policies and procedures are adhered by all the staff at all the times
 </li>
 <li>
 Apply creative techniques to achieve / exceed the store sales target
 </li>
 <li>
 Ensure has the required stock levels to maximize the sales
 </li>
 <li>
 Weekly audit the store administration and resolve discrepancies if any
 </li>
 <li>
 Manage the daily roaster, leave and grievances of the retail staff
 </li>
 <li>
 Maintain the visual merchandising standards at the stores all the time as per set VM standards
 </li>
 <li>
 Promote the Club Apparel Loyalty Program of the company for repeat sales
 </li>
 <li>
 Supervise the store and provide feedback to the Area Manager with regards to the employees and products
 </li>
 <li>
 Ensure awareness and vigilance at all times of security in the store without any negligence
 </li>
 <li>
 Must be updated about the various brands of the group for suggestive selling to the customers
 </li>
 <li>
 End to end store operations responsibility
 </li>
 <li>
 Must be physically fit to stand for extended hours and heavy lifting
 </li>
 </ul>
</div>

Store Manager

RTC-1 Employment Services

The Role
 Position Title: General Manager Employment Type: Full Time Salary: up to 35,000 AED all-inclusive depending on experience and qualifications Job Location: Abu Dhabi, UAE About the Client: A waterfront lifestyle destination in Abu Dhabi, offering shopping, dining, and entertainment, and serving as a community hub for residents and visitors Job Description: -Oversee day-to-day operations of the mall, including retail, dining, entertainment, and events, ensuring operational excellence. -Drive financial performance, including occupancy, revenue growth, budgeting, and cost management. -Maintain strong tenant and customer relationships to ensure satisfaction and a high-quality experience. -Lead and develop a high-performing team while aligning mall operations with Awqaf Capital’s strategic objectives.
 
Requirements
 <ul>
<li>Open to Asian and Arabic nationals, 40 years below. -Bachelor’s degree in Business, Hospitality, Retail Management, or related field; MBA preferred. -Minimum 3 years of retail/mall management experience, with at least 5 years in a senior leadership role (Abu Dhabi only) -Proven track record in operational management, revenue growth, and tenant/customer satisfaction.</li>
</ul>
About the company
 RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa.

General Manager

Majid Al Futtaim

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 
 JOB TITLE
 
 
 
 
 
 
 Assistant Store Manager | Majid Al Futtaim Lifestyle | Operations
 
 
 
 
 
 
 ROLE SUMMARY
 
 
 
 
 
 
 The Assistant Store Manager supports the Store Manager in all aspects of day-to-day store operations including the achievement of sales targets and managing and developing the store teams to maximize profitability, maintain brand and company image, ensure operational compliance and offer an excellent customer experience. The Deputy for the Store Managers will manage the operations of the store in their absence and its workforce in line with the overall business objectives at Majid Al Futtaim Lifestyle.
 
 
 
 
 
 
 ROLE PROFILE
 
 
 
 
 
 <ul>
 <li>
 Lead the team in excellent customer service standards and enable the fulfillment of exceptional customer experiences through a clear understanding of company/brand CX standards, individual customer needs, and an awareness of current trends and competitor.
 </li>
 <li>
 Drive the Store team to deliver the highest levels of customer service at all times.
 </li>
 <li>
 Build and maintain professional relationships with support teams, providing regular relevant feedback to Marketing, Buying and Planning.
 </li>
 <li>
 Drive sales and take initiative to increase sales and business improvement through keen awareness of set KPI targets.
 </li>
 <li>
 Manage and implement all sales promotions and brand activities, providing communication to the relevant support teams to ensure maximization of sale.
 </li>
 <li>
 Maximize sales opportunities through clear and consistent communication with the Buying and Planning departments.
 </li>
 <li>
 Ensure smooth store operations in the absence of the store manager, dealing with any potential disruptions to the business in a timely manner.
 </li>
 <li>
 Implement, manage and maintain compliance to Company policies and guidelines to minimize stock loss and damage.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS
 
 
 
 
 
 <ul>
 <li>
 Diploma - High school certificate
 </li>
 <li>
 Qualification in Retail related field is an added advantage
 </li>
 <li>
 Minimum 4-5 years&rsquo; industry experience
 </li>
 <li>
 Management skills
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model
 </li>
 </ul>
</div>

Assistant Store Manager

<div>
 
 Job Description
 
 
 
 
 Position Objective:
 
 
 
 Responsible for overseeing and managing the daily operations of the store, ensuring a seamless and positive shopping experience for customers, maintaining store standards, achieving financial targets and relaying feedback about customers and products to relevant role holders. This role requires a strong blend of leadership, organizational skills, and a deep understanding of the fashion retail market.
 
 
 
 Key Responsibility:
 
 
 
 
 Financial:
 
 
 
 <ul>
 <li>
 To drive the store team to achieve the store target and store KPIs.
 </li>
 <li>
 To ensure store shrinkage to be less than 0.2% of the cost of sale.
 
 
 </li>
 </ul>
 
 Process:
 
 
 
 <ul>
 <li>
 To conduct regular financial and stock audits.
 </li>
 <li>
 To regularly update track and communicate the store dashboard.
 </li>
 <li>
 To maintain the VM standards in the store.
 </li>
 <li>
 To maintain the employee records.(Leave Management, Passport, Performance and conduct History, roster management)
 </li>
 <li>
 Oversee day-to-day store operations, including opening and closing procedures.
 </li>
 <li>
 Set and achieve sales targets, monitor KPIs, and analyze sales performance to identify areas for improvement.
 </li>
 <li>
 Conduct regular team meetings to communicate goals, performance expectations, and provide constructive feedback.
 </li>
 <li>
 Implement and enforce company policies and procedures to ensure compliance.
 </li>
 <li>
 Communicate regularly with higher management, providing updates on store performance, challenges, and opportunities.
 </li>
 <li>
 Develop and implement action plans based on performance metrics to drive results.
 </li>
 <li>
 Maintaining the back store operation and replenishment of the merchandise.
 </li>
 <li>
 Implement and enforce security measures to prevent theft and ensure the safety of both customers and employees.
 </li>
 <li>
 Recruit, train, and develop a high-performing sales team.
 </li>
 <li>
 Monitor and manage store expenses, budgets, and financial goals.
 
 
 </li>
 </ul>
 
 Customer:
 
 
 
 <ul>
 <li>
 To drive the store team to achieve club apparel, NPS and DSES goals.
 </li>
 <li>
 To maintain a relationship with the mall management.
 </li>
 <li>
 To effectively communicate with the office back-end team regarding store-related activities.
 </li>
 <li>
 Address customer inquiries and concerns promptly, striving to exceed customer expectations.
 </li>
 <li>
 To manage people in regards with performance and conduct of store employees.
 
 
 </li>
 </ul>
 
 Learning:
 
 
 
 <ul>
 <li>
 To constantly upgrade the skills of self and team and create a pipeline of future store managers
 </li>
 <li>
 Identifying the learning gaps of the team and creating a process to address the same.
 </li>
 <li>
 Conduct training sessions for new hires and ongoing product knowledge sessions for the team.
 
 
 </li>
 </ul>
 
 Desired Experience:
 
 
 
 The ideal Store Manager in a retail company should have 5+ years of progressive experience in customer centric role with strong management experience, leadership skills and problem-solving skills. Proven success in enhancing customer engagement, and achieving &amp; exceeding sales KPI targets for stores. A bachelor's degree in business administration, retail management, or a related field is often preferred.
</div>

Store Manager - Forever New

Azadea Group

<div>
 
 
 
 Job Purpose
 
 
 
 
 The Shop Manager is responsible for supervising store operations to ensure exceptional customer service, maximize sales, and profitability in line with company objectives. He/she manages inventory, maintenance, and ensures the shop's external appearance meets brand standards.
 
 
 
 
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Detect, anticipate, and regularly report on customer needs, market trends, and competitor activities impacting the region or market.
 </li>
 <li>
 Greet customers, offer assistance, and promptly address their needs and complaints in line with quality and customer service standards, fostering customer loyalty and enhancing the portfolio.
 </li>
 <li>
 Ensure that store licenses and certificates are up to date, and that employees' official documents are valid and compliant with local regulations.
 </li>
 <li>
 Ensure a smooth and efficient receiving process for items and shipments, while monitoring all inventory activities, including cycle counts, stock movements, transfers between shops, transfers to/from the warehouse, damaged items, devolutions, and shrinkage.
 </li>
 <li>
 Analyze hourly, daily, and weekly sales performance; monitor top-selling items; identify missing sizes and items; and manage collection rotation in coordination with relevant stakeholders to determine replenishment needs.
 </li>
 <li>
 Place accurate orders, meet stock performance objectives, and maximize sales and sell-out.
 </li>
 <li>
 Prepare staff schedules based on budgeted hours, visitor traffic, daily sales targets, events, and operational needs (including shipments, stock counts, sales, etc.). Ensure effective communication of sales plans and set daily and hourly targets for the shop/department team.
 </li>
 <li>
 Log and update all commercial and operational information, as well as various requests, on provided platforms (such as help-desks, events, and loss prevention applications) in a timely and accurate manner.
 </li>
 <li>
 Manage the annual allocated budget by monitoring expenditures within set limits, optimizing and reducing costs where possible, and reporting variances against the budget.
 </li>
 <li>
 Oversee the shop's image and ensure compliance with the brand&rsquo;s standards. Verify and follow up on the cleanliness, display, and maintenance of the shop, including the windows, cash registers, and stock rooms.
 </li>
 <li>
 Develop comprehensive reports on key performance indicators (KPIs), sales trends, inventory levels, and team productivity to facilitate informed decision-making.
 </li>
 <li>
 Monitor and analyze sales data to pinpoint trends and opportunities for expanding or adjusting departmental offerings. Optimize inventory levels and product assortment to efficiently meet customer demand.
 </li>
 <li>
 Remain informed on the latest trends and advancements in technology, lifestyles, music, and literature to offer knowledgeable recommendations to customers and enhance sales initiatives.
 </li>
 <li>
 Recruit, train, motivate, and evaluate the team to ensure that the department has the necessary skill base, and that staff are optimally motivated and enabled to maximize their potential and contribution to the company. Conduct daily Japanese meetings to keep the staff informed and engaged.
 </li>
 </ul>
 
 
 
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree
 </li>
 <li>
 3 years of experience in a managerial role;
 </li>
 <li>
 4-6 years of experience in Retail, or a similar role
 </li>
 <li>
 Fluency in English, Arabic would be a plus
 </li>
 <li>
 Proficiency in MS Office
 </li>
 <li>
 Active participation in at least one sporting activity, deep knowledge of sporting events, proficiency in collective games, project orientation, athletic ambassadorship, enthusiasm, collaboration, empathy, entrepreneurship, and responsibility.
 </li>
 <li>
 Proficiency in digital tools, strong customer service orientation, knowledge of technology and lifestyle trends, commercial acumen, effective space and stock management abilities, and analytical skills for data interpretation and adaptability.
 </li>
 <li>
 Develops Talent
 </li>
 <li>
 Cultural Awareness
 </li>
 <li>
 Decision Quality
 </li>
 <li>
 Commercial Understanding
 </li>
 <li>
 Analytical Thinking
 </li>
 <li>
 Customer Focus
 </li>
 <li>
 Driving and Achieving results
 </li>
 <li>
 Business Insight
 </li>
 <li>
 Drives Results
 </li>
 <li>
 Values Differences
 </li>
 <li>
 Being Resilient
 </li>
 </ul>
 
 
 
 
 
 * Azadea Group is an Equal Employment Employer &ndash; All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristic protected by relevant local laws.
 
 
 
 
 
 
 *
 
 We aim to give our candidates the best experience possible. But due to the amount of applicants applying, we will only get in touch if you have been shortlisted for the role.
 
 
</div>

Shop Manager II

Miral Experiences

<div>
 
 
 JOB OVERVIEW
 
 
 
 This is a guest facing role which ensures that all guests who visit our leisure facilities enter the palace with ease
 
 
 and are provided with exceptional guest care. The role impacts on the opening, daily operation and closing of the
 
 
 leisure facility. The role is instrumental in creating smiles for guests and colleagues, whilst protecting and
 
 
 maximizing revenue.
 
 
 
 
 
 This position oversees the colleague provision of the operations teams in terms of guest services operations and
 
 
 retail operations. Guest services operations include queue line management, selling of tickets, lockers, strollers,
 
 
 turnstile admission and exits, handling guest enquiries, lost and found, information point, guest complaints and
 
 
 friendly guest relations. Retail services includes the sale of merchandise, the replenishing stocks, receipt and
 
 
 storage of goods, ensuring available items at merchandise warehouse ordered and displayed at outlets, min/max
 
 
 stocks levels monitored, inventory spot checks carried out, stocks movements within merchandise department
 
 
 posted into EATEC.
 
 
 
 
 
 
 JOB SCOPE
 
 
 
 
 
 
 &middot; Develop Operations Associates to provide outstanding service through daily supervision of operations
 
 
 &middot; Manages a team of front line colleagues to include on the job training, daily attendance, grooming, coaching,
 
 
 appraisals and personal development plans
 
 
 &middot; Engender a culture of positivity and teamwork within the department, across all levels
 
 
 &middot; Supervise opening and closing of guest services and retail areas as appropriate
 
 
 &middot; Schedule breaks and if required rotate colleagues fairly in order to ensure position coverage, increased
 
 
 productivity as well as maintaining colleagues well-being
 
 
 &middot; Task train colleagues in the safe operation of equipment and to follow departmental policies and procedures
 
 
 &middot; Coach and discipline colleagues in a fair and consistent manner in order to motivate and improve performance
 
 
 &middot; Conduct colleague performance appraisals in a timely, fair and constructive manner in order to promote their
 
 
 personal and career growth
 
 
 &middot; Ensure that all safety rules and procedures are being adhered to at all times
 
 
 &middot; Ensure that policies, procedures and performance standards that are in place in the department are being followed &middot; Ensure a clean and safe operating environment and raise any deficiencies to a manager's attention &middot; Ensure all departmental checklists i.e. opening and closing checklists are being consistently completed, any required follow-up action is initiated, and forms/records are being filed appropriately &middot; Mediate between the frontline colleagues and the management to address complaints and dissatisfaction from both parties &middot; Deal with any internal or external requests and issues that are beyond the scope of their front line colleagues &middot; Update lost &amp; found inventories and prepares the items for distribution when necessary &middot; Train colleagues on promotions/discounts programs and upsell to meet related goals &middot; Conduct communication briefings and training as required &middot; Use BOS and other reporting tools including Microsoft Excel to track attendance and individual staff performance &middot; Handle guests concerns courteously and fairly, provide appropriate, available and achievable service recovery as needed &middot; Improve the existing sales strategies to boost guided tour and merchandise sales &middot; Assist in scheduled stock take, outside revenue generating events &middot; Monitoring if the brand standards are met by the line colleagues on a daily basis. Arranging and maintaining product displays with approval, stock shelves (refill) and take product inventory &middot; Coordinate the transfer of items from warehouse to outlets by preparing department order in a timely manner ensuring that each outlet has enough stocks for trade at any given time &middot; Follow up with warehouse team on pending orders/items. Receive and ensure accuracy of items received &middot; Post internal requisitions, transfer items through EATEC system. Sorting and posting damage items. &middot; Conduct scheduled spot check and physical inventory. Preparing and transfer stocks from one outlet to another. &middot; Price labeling new arrivals as soon as possible once received. Price labeling for all faded or damaged price tags &middot; Arranging and maintaining the shelf display in BOH &middot; Daily follow up on what needs to be ordered on a daily basis in every outlet (by mail, or manual checkup) &middot; Perform the tasks of Operations Associates as required. Any other related duties as assigned by the department or management
 
</div>

Operations Team Leader Qasr Al Watan (UAE National)

The Role
 Position Title: Leasing Manager Employment Type: Full Time Salary: up to 22.5K AED depending on experience and qualifications Job Location: Abu Dhabi, UAE About the Client: A waterfront lifestyle destination in Abu Dhabi, offering shopping, dining, and entertainment, and serving as a community hub for residents and visitors Job Description: • Secure and manage long-term retail and F&B tenants to achieve full mall occupancy. • Negotiate lease terms, rental rates, and coordinate all documentation and fit-out handovers. • Maintain strong relationships with brands, monitor tenant performance, and handle renewals. • Prepare leasing reports, forecast, and ensure alignment with mall’s commercial strategy.
 
Requirements
 <ul>
<li>Open to Arabic and Asian nationalities, aged 40 years old and below • Bachelor’s degree in Business, Real Estate, or related field • At least 3 years relevant experience in a shopping centre/community mall in Abu Dhabi • Proven track record in dealing with anchor tenants and international retail brands.</li>
</ul>
About the company
 RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa.

Leasing Manager

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