sales manager

hr manager

operations manager

catering manager

product manager

retail manager

Miral Experiences

<div>
 
 The position of Retail Operations Manager is to ensure that the department runs smoothly and efficiently in all areas of the store operations.These include guest service standards, colleague selling and guest service competencies.
 
 
 The position is also responsible for ensuring that colleagues work and thrive in a harmonious working environment by guiding and assisting management colleagues in terms of proper man-management and development of front line colleagues in order to increase colleague satisfaction and decrease turnover.
 
 
 
 
 
 The Retail Operations Manager has the responsibility to ensure the stores achieve or exceed budgeted financial targets by ensuring that the correct merchandise is displayed at all times, ensuring seasonal promotions and sales offers are planned and launched at the specified times and by developing and managing their direct reports to reach the required standards and financial outlet targets.
 
 
 The Retail Operations Manager is responsible for setting the goals and key performance indicators (KPI&rsquo;s) for their direct reports thus ensuring maximum efficiency and profitability for the department. The Retail Operations Manager should actively seek and implement operational cost saving efforts in order to maximize the profitability of the department. The Retail Operations Manager will deputize for the director in his/her absence.
 
 
 &middot; To ensure that all departmental sales areas are operating to departmental and leisure facility standards with the clear goal of maximizing revenue at all times through training the operational teams.
 
 
 &middot; Sets clear goals for the operational management team in relation to financial targets for the respective retail stores and retail channels.
 
 
 &middot; Coaches and develops the direct reports and operational managers to ensure colleagues are performing to the highest standards at all times ensuring guest and colleague satisfaction targets are met.
 
 
 &middot; To manage the utilization of man-power in order to ensure park operational standards are met and also ensuring the labor cost is met or falls below budget.
 
 
 &middot; To conduct colleague performance appraisals in a timely, fair and constructive manner in order to promote their personal and career growth.
 
 
 &middot; To coach and discipline colleagues in a fair and consistent manner in order to motivate and improve performance.
 
 
 &middot; To interview and recommend candidates for available positions while adhering to the UAE labor law and equal employment opportunity policy in order to hire the best suitable candidates for the job.
 
 
 &middot; To be a positive, consistent and fair role model at all times, ensuring high standards of practice are maintained while motivating, influencing and supporting others to accomplish personal, department and company goals.
 
 
 &middot; To communicate relevant information with colleagues in order to improve internal communication within the department and company.
 
 
 &middot; To comply with ISO standards at all times in order to drive and improve business excellence through monitoring, measuring, analyzing performance and taking corrective or preventative action.
 
 
 &middot; To understand, follow and enforce all Farah standard operating procedures in order to exceed the operational requirements and ensure guests receive the highest standards of quality and service at all times.
 
 
 &middot; To develop, standardize, assess and review department processes, policies, procedures, forms and reference documents in order to structure the department and assist colleagues in their operational needs.
 
 
 &middot; To develop and achieve department and company objectives, action plans and key performance indicators in order to support the company balanced scorecard approach in achieving the executive strategic plan.
 
 
 &middot; To enforce and adhere to all UAE laws, health, safety &amp; environmental policies, industry and company rules and regulations, reporting any safety concerns or incidents to management in order to minimize risk and maintain a clean safe and hygienic environment for all guests and colleagues. &middot; To manage emergency situations that may arise in order to minimize possible damage, loss or injury to any guests, colleagues or company property.
 
 
 &middot; To represent and promote Farah in a positive manner at all times in order to maintain a professional brand image to all concerned stakeholders.
 
 
 &middot; To listen actively and respond to guest feedback as well as assess and review guest satisfaction index results and trends in order to continuously improve and exceed guest expectations.
 
 
 &middot; To enforce leisure facility rules and provide crowd control in a friendly manner throughout the areas as necessary in order to ensure the guest`s safety and an enjoyable experience.
 
 
 &middot; To provide assistance for exclusive use events when needed, and to assist in the preparations of facilities for special functions, themed evenings, etc. in order to contribute to the success of the company.
 
 
 &middot; To ensure actual expenses do not exceed the department budget in order to increase profit.
 
 
 &middot; To maintain building, facilities, equipment and supplies in order to minimize damage, reduce waste and control costs.
 
 
 
 
 
 Essential:
 
 
 &middot; College degree
 
 
 &middot; Minimum 3 years&rsquo; experience in a retail multi-unit management position
 
 
 &middot; Excellent interpersonal skills with emphasis on man-management and leadership skills
 
 
 &middot; MS Office suite (IT) with emphasis on Excel
 
 
 &middot; Budgeting, profit and loss account, as well as margin calculations
 
 
 &middot; Interviewing skills
 
 
 
 
 
 Desirable:
 
 
 &middot; Business Administration degree
 
 
 &middot; Operational experience from multiple high volume turnover units such as theme parks, malls and airports
 
 
 &middot; Experience with similar product assortment as found in Farah retail outlets and other theme parks
 
 
 &middot; Knowledge of business development
 
 
 &middot; Additional language proficiency
 
</div>

Retail Manager

Emirates Ceramic Sole Proprietorship LLC Dubai Branch

RETAIL LINE MANAGER -ABU DHABI Knowledgeable on Sanitary, Tiles, Building Materials / Construction BackgroundFamiliar with Abu Dhabi MarketAt least 5 years of experience in Retail Sales DivisionTo present proven record from a reputable organizationManaging sales and sales targetsSupervise and monitor the sales staffArabic Speaker is an advantageJob Type: Full-time

Tiles & Sanitary Ware Retail Line Manager

CHANEL

<div>
 Position based in Marina Mall, Abu Dhabi
 
 
 
 Your role @ Chanel:
 
 
 
 Reporting to the Middle-East &amp; India Fragrance &amp; Beauty Retail Manager, you will be responsible of the growth of your business, leading the team, developing clients loyalty while ensuring compliance with the Brand&rsquo;s business strategy and image.
 
 
 
 
 Your main responsibilities are:
 
 
 
 
 
 Team
 
 
 M
 
 
 anagement
 
 
 and
 
 
 E
 
 
 ngagement
 
 
 
 
 <ul>
 <li>
 Communicate vision, strategy and clear direction to retail staff
 </li>
 <li>
 Motivate and retain the boutique team members
 </li>
 <li>
 Supervise the organization and the team efficiency, monitor objectives, encourage teamwork, share knowledge and expertise
 </li>
 <li>
 Support team members in their individual development and coordinate with training team on individual needs
 
 
 
 </li>
 </ul>
 
 Business
 
 
 D
 
 
 evelopment
 
 
 
 
 <ul>
 <li>
 Pilot and coordinate all the activities of the Boutique in accordance with the strategy and objectives
 </li>
 <li>
 Ensure the business strategy is understood and deployed in the Boutique
 </li>
 <li>
 Control, monitor, share and report the business financial and budgetary indicators relating to the results of the Boutique
 </li>
 <li>
 Develop and coordinate the sales to achieve the business objectives in accordance with the budget and the defined action plan
 </li>
 <li>
 Analyze the sales and take the appropriate corrective actions
 
 
 
 </li>
 </ul>
 
 Client
 
 
 Experience
 
 
 
 
 <ul>
 <li>
 Ensure excellence in client service in accordance with the Brand's standards: create a unique experience for each client
 </li>
 <li>
 Support the sales team on the shop floor
 </li>
 <li>
 Strongly encourage the team to manage, use and develop the client database
 </li>
 <li>
 Put in place strong CRM and clienteling action plans at boutique level to engage and retain clients
 </li>
 <li>
 Coordinate animations installation, maintenance needs, events organization, acting proactively and putting in place initiatives at boutique level to strengthen the client experience
 
 
 
 </li>
 </ul>
 
 Boutique
 
 
 O
 
 
 perations
 
 
 
 
 <ul>
 <li>
 Ensure the retail space is well maintained and the Visual Merchandising guidelines are respected
 </li>
 <li>
 Oversee day-to-day operation of the boutique and solve operational issues with the support of the retail manager
 </li>
 <li>
 Ensure the stock is effectively managed and that the control procedures are implemented to anticipate and limit variations
 </li>
 <li>
 Ensure company policies and procedures are respected in the boutique
 </li>
 <li>
 Liaise with suppliers on boutique supplies
 </li>
 <li>
 Plan and take necessary steps to have optimum stock levels and maintain inventory discrepancies at the lowest possible level
 
 
 
 </li>
 </ul>
 
 
 What you will bring:
 
 
 
 
 Excellent interpersonal, communication and organizational skills along with a strong analytic and intercultural approach.
 
 
 
 
 Requirements:
 
 
 
 
 You have at least 5 years&rsquo; experience in boutique management in a luxury retail environment. You have strong knowledge of the luxury industry with fragrance and beauty sensitivity.
 
 
 Fluent English language skills are a must, Arabic a plus.
</div>

Fragrance & Beauty Boutique Manager - Marina Mall Abu Dhabi

Khisha coffee

About the CompanyOur company is a leader in the specialty coffee and coffee equipment field, specializing in importing and distributing the finest coffee beans from around the world, along with a wide range of specialized coffee preparation equipment and tools. We operate in both retail and wholesale sectors, and we are seeking to hire an outstanding Operations Manager to lead our operational activities and enhance our sustainable growth.Job TitleOperations ManagerLocationHeadquarters - Abu Dhabi, United Arab EmiratesJob TypeFull-timeSalary3000 - 4000 AED monthly based on experienceJob DescriptionWe are looking for an experienced Operations Manager to lead and coordinate all operational activities of the company. The ideal candidate will be responsible for ensuring smooth daily operations, improving operational efficiency, developing growth strategies, and overseeing the supply chain and inventory, while maintaining the highest quality standards in all our products and services.Key ResponsibilitiesOperational Management- Oversee daily operations of retail stores, distribution warehouses, and production facilities- Develop and implement effective operational policies and procedures to improve efficiency and productivity- Establish key performance indicators (KPIs) to measure and monitor operational performance- Identify continuous improvement opportunities and implement initiatives to enhance quality and reduce costsSupply Chain and Inventory Management- Develop and manage strategic relationships with suppliers locally and globally- Oversee import operations and customs clearance for products and equipment- Optimize inventory management to ensure product availability while reducing storage costs- Coordinate distribution operations for customers in both retail and wholesale sectorsQuality Management- Establish and implement stringent standards to ensure product quality- Oversee production processes and ensure consistency in quality- Implement quality control systems at all stages of the operational process- Address customer feedback and implement necessary improvementsTeam Management- Lead and develop the operations team including store managers, warehouse supervisors, and production technicians- Identify recruitment and training needs and implement employee development programs- Promote a positive work culture focused on customer service, quality, and innovation- Manage employee performance and provide ongoing guidance and directionFinancial and Strategic Planning- Contribute to setting annual operational budgets and monitoring financial performance- Analyze market trends and consumer behavior to identify growth opportunities- Develop business expansion strategies in new markets- Provide periodic reports to senior management on operational performance, challenges, and opportunitiesDevelopment and Innovation- Lead initiatives to develop new products and services- Update and develop company processes using modern technology and systems- Follow the latest trends in the retail sector and apply best practices- Develop training programs for customers and employees about company productsRequired Qualifications and Experience- Bachelor's degree in Business Administration, Supply Chain Management, or a related field- At least 5 years of experience in operations management, preferably in the food and beverage or retail sector- Strong knowledge of supply chain management and inventory management systems- Experience in managing multiple stores and/or distribution operations- Excellent leadership skills with the ability to motivate and develop teams- Strong analytical skills and data-driven decision-making- Proficiency in both Arabic and English (spoken and written)Personal Skills- Exceptional leadership abilities and strategic thinking- Excellent communication skills and ability to build relationships with various parties- Ability to work under pressure and efficiently manage multiple tasks- Strong orientation towards customer service and quality- Flexibility and ability to adapt to changes in the work environment- Willingness to learn about the coffee industry and its productsHow to ApplyPlease send your CV with a cover letter explaining your relevant experience and your vision for developing the company's operations to the email: hr@khaisha.aePlease mention &quot;Operations Manager&quot; in the email subject line.Only qualified candidates will be contacted for interviews.&#1606;&#1608;&#1593; &#1575;&#1604;&#1608;&#1592;&#1610;&#1601;&#1577;: &#1583;&#1608;&#1575;&#1605; &#1603;&#1575;&#1605;&#1604;&#1575;&#1604;&#1585;&#1575;&#1578;&#1576; &#1575;&#1604;&#1605;&#1583;&#1601;&#1608;&#1593;: AED&#1635;&#1644;&#1632;&#1632;&#1632;&#1643;&#1632;&#1632;&nbsp;&#1604;&#1603;&#1604; &#1588;&#1607;&#1585;&#1575;&#1604;&#1582;&#1576;&#1585;&#1577;:<ul><li>Supply Chain and Inventory Management: 3 &#1587;&#1606;&#1608;&#1575;&#1578; (&#1605;&#1591;&#1604;&#1608;&#1576;)</li><li>Operations Manager: 3 &#1587;&#1606;&#1608;&#1575;&#1578; (&#1605;&#1591;&#1604;&#1608;&#1576;)</li></ul>

Operations Manager

<div>
 
 
 Join Us at Miral Experiences
 
 
 
 At
 
 Miral Experiences
 
 , we don&rsquo;t just create jobs &mdash; we create
 
 extraordinary moments
 
 . As part of the visionary
 
 Miral Group
 
 , we bring to life some of the world&rsquo;s most iconic attractions, including
 
 Ferrari World Abu Dhabi
 
 ,
 
 Warner Bros. World Abu Dhabi
 
 ,
 
 Yas Waterworld
 
 , and
 
 SeaWorld Yas Island
 
 .
 
 
 We are passionate about delivering
 
 unforgettable guest experiences
 
 and shaping the future of leisure and entertainment in the United Arab Emirates. Our team is made up of innovators, doers, and dreamers who thrive in a dynamic, inclusive, and purpose-driven environment.
 
 
 If you're looking to be part of something bigger &mdash; where your work directly contributes to
 
 memorable experiences for millions
 
 &mdash; then
 
 Miral Experiences is the place for you
 
 .
 
 
 
 
 
 
 About the Role
 
 
 
 Are you passionate about operational excellence, customer service, and fashion-related logistics? We are seeking a
 
 Uniform Services Assistant Manager
 
 to lead the day-to-day operations of our uniform services. This role ensures readiness across all work areas, supports internal customers, and enhances the colleague experience through efficient service delivery.
 
 
 You will manage the full lifecycle of uniforms&mdash;from inbound and inventory to outbound operations&mdash;while fostering a safe, detail-oriented, and service-driven environment.
 
 
 
 
 
 
 What You&rsquo;ll Do
 
 
 <ul>
 <li>
 Lead and supervise on-site contractor teams, promoting a positive and safe work culture
 </li>
 <li>
 Oversee uniform distribution, tailoring, laundry, and inventory operations
 </li>
 <li>
 Maintain SOPs, task schedules, and ensure compliance with safety and service standards
 </li>
 <li>
 Manage inventory levels, replenishment, and waste reduction strategies
 </li>
 <li>
 Respond to colleague feedback and continuously improve service delivery
 </li>
 </ul>
 
 
 
 
 
 What We&rsquo;re Looking For
 
 
 
 
 Essential:
 
 
 <ul>
 <li>
 High School Diploma and Professional Certification in a related field.
 </li>
 <li>
 Minimum 3 years in a leadership role within a customer-service environment.
 </li>
 <li>
 Hands-on experience in uniform operations.
 </li>
 <li>
 Strong command of English (verbal and written).
 </li>
 <li>
 Proficiency in Microsoft 365 and ERP systems.
 </li>
 </ul>
 
 
 Desirable:
 
 
 <ul>
 <li>
 Degree or certification in Fashion Retail, Fashion Merchandising, or Garment Technology.
 </li>
 <li>
 5 years in textile-related fields (retail apparel, wholesale).
 </li>
 <li>
 Training in HSE, HACCP, Lean Six Sigma, or Project Management.
 </li>
 </ul>
 
 
 
 
 
 Ideal Candidate Profile
 
 
 
 We&rsquo;re looking for someone with:
 
 <ul>
 <li>
 A background in
 
 fashion retail or wholesale
 
 operations.
 </li>
 <li>
 Strong leadership and interpersonal skills.
 </li>
 <li>
 A proactive mindset with attention to detail.
 </li>
 <li>
 The ability to work independently and manage multiple tasks.
 </li>
 <li>
 A passion for service excellence and operational efficiency.
 </li>
 </ul>
 
 
 
 
 
 Ready to Make an Impact?
 
 
 
 If you're passionate about people, service, and creating a workplace where colleagues feel supported and valued &mdash; we&rsquo;d love to hear from you.
 
 Apply now
 
 and take the next step in your career with
 
 Miral Experiences
 
 &mdash; where your work helps shape unforgettable moments every day.
 
</div>

Assistant Operations Manager - Uniform Services

Finance House

<div>
 
 The Product Manager will be responsible for the design, development, and management of Finance House&rsquo;s Retail and SME product portfolio. The ideal candidate is a strategic thinker with hands-on experience in financial product management, who is passionate about digital innovation and improving customer experience. This role demands a strong understanding of financial technologies, pricing strategies, and product lifecycle management within a corporate financial institution.
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 <ul>
 <li>
 Act as the subject matter expert throughout the product definition, development, and launch phases.
 </li>
 <li>
 Identify and implement effective product solutions by analyzing market gaps and customer needs.
 </li>
 <li>
 Conduct objective assessments of market opportunities and translate insights into actionable recommendations.
 </li>
 <li>
 Design, maintain, and enhance product pricing structures and strategies to align with customer preferences and revenue targets.
 </li>
 <li>
 Ensure all pricing and product initiatives comply with the overall pricing strategy and deliver optimal profitability.
 </li>
 <li>
 Develop and implement pricing models, volume forecasting, and KPI-driven measurement tools.
 </li>
 <li>
 Test and analyze price elasticity using data-driven models and simulations.
 </li>
 <li>
 Establish annual business and expense plans for each product line and monitor performance against objectives.
 </li>
 <li>
 Oversee end-to-end product delivery lifecycle: from concept and business requirements to testing and deployment.
 </li>
 <li>
 Define and monitor product KPIs to evaluate success and inform future strategy.
 </li>
 <li>
 Own and manage the P&amp;L for all retail and SME products.
 </li>
 <li>
 Build and deliver compelling presentations to senior stakeholders and cross-functional teams.
 </li>
 <li>
 Collaborate closely with account sales, product delivery, legal, compliance, and technology teams to drive execution and ensure market readiness.
 </li>
 <li>
 Identify and address gaps in asset product offerings, digital sales, and marketing journeys to enhance the user experience.
 </li>
 <li>
 Leverage knowledge in digital marketing and martech tools to support digital product initiatives.
 </li>
 <li>
 Continuously assess the evolving financial ecosystem and emerging technologies in collaboration with tech partners.
 </li>
 </ul>
 
 
 
 
 
 
 Essential Requirements
 
 
 
 
 
 
 <ul>
 <li>
 Proven experience in product management or development roles within financial institutions.
 </li>
 <li>
 Strong knowledge of the Agile methodology and experience drafting vision statements, epics, user stories, and design documentation.
 </li>
 <li>
 Demonstrated success in launching and managing products in the banking or financial services sector.
 </li>
 <li>
 Excellent communication, presentation, and stakeholder management skills.
 </li>
 <li>
 Strong analytical and decision-making abilities with an aptitude for problem-solving.
 </li>
 <li>
 Ability to build effective cross-functional relationships and influence stakeholders at all levels.
 </li>
 <li>
 Experience in project planning, management, and the development of business cases and reports.
 </li>
 <li>
 Solid understanding of product pricing strategies and the ability to interpret financial statements.
 </li>
 </ul>
 
 
 
 
 
 
 Qualifications and Experience
 
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Marketing, Design, or a related field.
 </li>
 <li>
 Minimum of 8 years&rsquo; experience in a Product Manager or Product Owner role within the financial sector.
 </li>
 </ul>
</div>

Product Manager

RAK Ceramics

<div>
 
 
 Who We Are
 
 
 
 We help to create icons. We help to build marvels. Our products feature in some of the most iconic buildings in the world.
 
 
 
 RAK Ceramics
 
 is one of the largest ceramics brands globally, specializing in ceramic and gres porcelain wall and floor tiles, sanitaryware, faucets, and tableware. Headquartered in the United Arab Emirates, we serve clients in over
 
 150 countries
 
 through operational hubs in
 
 Europe, the Middle East and North Africa, Asia, North &amp; South America, and Australia
 
 .
 
 
 With over
 
 12,000 employees from 40+ nationalities
 
 , we are a truly global and diverse organization. RAK Ceramics is publicly listed on the
 
 Abu Dhabi Securities Exchange (ADX)
 
 and the
 
 Dhaka Stock Exchange
 
 .
 
 
 
 
 
 
 The Role
 
 
 
 As a Showroom Manager, you will work on - successful operation of the Showroom and ensure the store delivers a best-in-class in-store experience and achieves the targets set for the showroom.
 
 
 
 
 
 
 What You Will Be Doing
 
 
 <ul>
 <li>
 Oversee all aspects of the dealership's showroom, including merchandising, floor layout, displayed products, displays, and overall appearance and ambiance.
 </li>
 <li>
 Developing store strategies to raise customer pool, expand store traffic, and optimize profitability.
 </li>
 <li>
 Meeting sales goals by training, motivating, mentoring, and providing feedback to store staff.
 </li>
 <li>
 Ensuring high levels of customer satisfaction through excellent service.
 </li>
 <li>
 Complete store operational requirements by scheduling and assigning employees; following up on work results
 </li>
 <li>
 Maintain the stability and reputation of the store by complying with legal requirements.
 </li>
 <li>
 Identifies current and future customer requirements by establishing rapport with potential and actual customers to understand service requirements.
 </li>
 <li>
 Meet store operating policies and standards, including providing quality service, products, cash handling and store safety and security. Should maintain mastery of all existing processes to ensure compliance with policies and procedures.
 </li>
 <li>
 Monitor product inventory and ensure the product is placed on the selling floor.
 </li>
 <li>
 Managing budgets, increasing the win ratio, and increasing Google review rates.
 </li>
 </ul>
 
 
 
 
 
 What We Are Looking For
 
 
 
 Some of the key competencies required for the role include:
 
 
 
 Functional
 
 
 <ul>
 <li>
 Leadership
 </li>
 <li>
 Time Management
 </li>
 <li>
 Striving to achieve sales targets
 </li>
 </ul>
 
 
 Behavioural
 
 
 <ul>
 <li>
 Exceptional communication skills, including active listening
 </li>
 <li>
 Strong persuasion and selling skills
 </li>
 <li>
 Customer service mindset
 </li>
 <li>
 Interpersonal effectiveness
 </li>
 <li>
 Relationship management
 </li>
 <li>
 Self-motivated and driven by targets
 </li>
 </ul>
 
 
 
 
 
 Our Ideal Match
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree
 </li>
 <li>
 6&ndash;12 years of experience working in the sales function, preferably in a ceramics company
 </li>
 <li>
 Fluency in English and Arabic
 </li>
 </ul>
 
 
 
 
 
 RAK Ceramics is an Equal Opportunity Employer.
 
 
 
 We do not discriminate on the basis of race, colour, religion, gender, nationality, disability, age, or marital status.
 
</div>

Showroom Manager

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