retail sales associate

Majid Al Futtaim

<div>
 <p>
  <strong>
   BUSINESS INTRODUCTION
  </strong>
 </p>
 <p>
  Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   JOB TITLE
  </strong>
 </p>
 <p>
  Sales Associate | Majid Al Futtaim Lifestyle | Operations
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   ROLE PROFILE:
  </strong>
 </p>
 <ul>
  <li>
   Be The Ultimate Champion of Customer Service Standards in Line with Majid Al Futtaim Guidelines, Understanding Customer Needs and Enabling the Fulfilment of an Exceptional Experience for The Customer.
  </li>
  <li>
   Ensure Customer Concerns Are Addressed Promptly and Professionally and Escalated in A Timely Manner to the Store Manager, When Necessary, Keep the Customer in Mind Through All Interactions.
  </li>
  <li>
   Achieve Set Sales Targets and Use Creative Ways to Exceed the Same, Keeping the Customer in Mind.
  </li>
  <li>
   Contribute To Enhanced Sales Targets with Thorough Product Knowledge, Taking Opportunities to Up Sell and Cross Sell.
  </li>
  <li>
   Ensure Store Standards Are Maintained at All Times, Supporting with Instore Tasks Including but Not Limited to Cleanliness, Tidiness and Replenishment.
  </li>
  <li>
   Comply With All Store Security Policies and Regulations, Minimizing Exposure to Stock Loss.
  </li>
  <li>
   Use Advanced Selling Skills in Order to Better Support the Customer&rsquo;s Needs, Generate High Value Transactions, And Build a Consistent Flow of Repeat Custom
  </li>
  <li>
   Recommend, Select, And Help Locate or Obtain Merchandise Based on Customer Need in Other Majid Al Futtaim Fashion Brands and Stores, If Not Available Instore.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   REQUIREMENTS:
  </strong>
 </p>
 <ul>
  <li>
   High School Certificate
  </li>
  <li>
   1-2 Years Industry Experience
  </li>
  <li>
   Good Communication Skills
  </li>
  <li>
   Excellent Customer Service
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   WHAT WE OFFER
  </strong>
 </p>
 <ul>
  <li>
   At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
  </li>
  <li>
   Work in a friendly environment, where everyone shares positive vibes and excited about our future.
  </li>
  <li>
   Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
  </li>
 </ul>
</div>


Sales Associate

Trafalgar Luxury Group

<div>
 <p>
  The
  <strong>
   Loss Prevention Officer
  </strong>
  is responsible for protecting the company's people, assets, merchandise, and reputation by implementing effective loss prevention, security, and safety practices across luxury retail stores. The role focuses on minimizing inventory shrinkage, preventing theft and fraud, conducting investigations, ensuring compliance with company policies, and maintaining a safe and secure environment for employees and customers while upholding the exceptional service standards expected in a luxury retail setting.
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <p>
  <strong>
   Loss Prevention &amp; Asset Protection
  </strong>
 </p>
 <ul>
  <li>
   Monitor and implement loss prevention procedures to minimize inventory shrinkage, theft, fraud, and financial losses.
  </li>
  <li>
   Conduct regular store inspections and audits to identify operational risks and procedural gaps.
  </li>
  <li>
   Investigate incidents involving internal theft, external theft, vendor fraud, and policy violations.
  </li>
  <li>
   Identify and report inventory discrepancies, stock shortages, and unusual loss trends.
  </li>
  <li>
   Recommend corrective actions to reduce future losses.
  </li>
 </ul>
 <p>
  <strong>
   Security &amp; Safety
  </strong>
 </p>
 <ul>
  <li>
   Monitor physical and electronic security systems, including CCTV, alarm systems, access control, sensor tags, and locks.
  </li>
  <li>
   Conduct routine inspections of stores, stockrooms, and facilities to identify security vulnerabilities.
  </li>
  <li>
   Ensure compliance with health, safety, and emergency procedures.
  </li>
  <li>
   Respond promptly to security incidents and emergencies while maintaining professionalism and discretion.
  </li>
 </ul>
 <p>
  <strong>
   Investigations &amp; Compliance
  </strong>
 </p>
 <ul>
  <li>
   Conduct investigations into security incidents, theft, fraud, and employee misconduct in accordance with company policies.
  </li>
  <li>
   Prepare detailed investigation reports and maintain accurate documentation of all incidents.
  </li>
  <li>
   Perform surveillance in areas vulnerable to loss, including retail floors, stockrooms, and warehouses.
  </li>
  <li>
   Support internal audits and ensure compliance with company policies, operational procedures, and loss prevention standards.
  </li>
 </ul>
 <p>
  <strong>
   Training &amp; Awareness
  </strong>
 </p>
 <ul>
  <li>
   Educate store teams on loss prevention policies, security procedures, and fraud prevention techniques.
  </li>
  <li>
   Promote awareness of shrinkage reduction initiatives and encourage compliance with security protocols.
  </li>
  <li>
   Assist in conducting security awareness programs and refresher training for employees.
  </li>
 </ul>
 <p>
  <strong>
   Stakeholder Collaboration
  </strong>
 </p>
 <ul>
  <li>
   Work closely with Store Managers and Operations teams to resolve loss prevention concerns.
  </li>
  <li>
   Coordinate with law enforcement authorities when required during investigations.
  </li>
  <li>
   Maintain strict confidentiality regarding investigations and sensitive company information.
  </li>
  <li>
   Support management in implementing preventive measures to enhance overall store security.
  </li>
 </ul>
 <p>
  <strong>
   Internal Focus
  </strong>
 </p>
 <ul>
  <li>
   Cash handling controls
  </li>
  <li>
   Inventory accuracy and stock protection
  </li>
  <li>
   Internal theft investigations
  </li>
  <li>
   Employee compliance audits
  </li>
  <li>
   Fraud prevention
  </li>
  <li>
   Physical asset protection
  </li>
  <li>
   Security access control
  </li>
 </ul>
 <p>
  <strong>
   External Focus
  </strong>
 </p>
 <ul>
  <li>
   Shoplifting prevention
  </li>
  <li>
   Organized retail crime
  </li>
  <li>
   Burglary and robbery prevention
  </li>
  <li>
   Vandalism
  </li>
  <li>
   Counterfeit activity
  </li>
  <li>
   Customer and employee safety
  </li>
  <li>
   Vendor-related fraud
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications &amp; Requirements
  </strong>
 </p>
 <p>
  <strong>
   Education
  </strong>
 </p>
 <ul>
  <li>
   Bachelor's Degree in Business Administration, Criminal Justice, Security Management, Finance, or a related field.
  </li>
  <li>
   Professional certifications in Loss Prevention or Security Management are an advantage.
  </li>
 </ul>
 <p>
  <strong>
   Experience
  </strong>
 </p>
 <ul>
  <li>
   Minimum
   <strong>
    5&ndash;8 years
   </strong>
   of experience in Loss Prevention, Asset Protection, Security, or Retail Operations.
  </li>
  <li>
   Previous experience in
   <strong>
    luxury retail, premium fashion, jewelry, watches, or high-end lifestyle brands
   </strong>
   is highly preferred.
  </li>
 </ul>
 <p>
  <strong>
   Knowledge, Skills &amp; Competencies
  </strong>
 </p>
 <ul>
  <li>
   Strong investigation and interviewing skills.
  </li>
  <li>
   Excellent analytical and problem-solving abilities.
  </li>
  <li>
   Knowledge of retail security systems, CCTV operations, &amp; access control systems.
  </li>
  <li>
   Experience in conducting audits and preparing investigation reports.
  </li>
  <li>
   High level of integrity, professionalism, and confidentiality.
  </li>
  <li>
   Strong communication and interpersonal skills.
  </li>
  <li>
   Ability to work under pressure and handle sensitive situations with discretion.
  </li>
  <li>
   Proficiency in Microsoft Office applications and report preparation.
  </li>
  <li>
   Strong attention to detail and observational skills.
  </li>
 </ul>
</div>


Loss Prevention Officer

Inovant Solutions for Websites Pvt Ltd

<p>We are seeking a motivated and results-driven IT Sales Executive to drive business growth by identifying new opportunities, building strong client relationships, and promoting our IT products and services. The ideal candidate should have excellent communication, negotiation, and sales skills, along with a strong understanding of IT products and solutions.</p><p>Key Responsibilities</p><ul><li>Identify and generate new business opportunities through cold calling, networking, referrals, and lead generation.</li><li>Meet prospective clients to understand their business requirements and recommend suitable IT solutions.</li><li>Present and demonstrate IT products and services to clients.</li><li>Prepare proposals, quotations, negotiate contracts, and close sales.</li><li>Achieve monthly and quarterly sales targets.</li><li>Build and maintain long-term relationships with new and existing clients.</li><li>Coordinate with technical and delivery teams to ensure successful project implementation.</li><li>Maintain accurate sales pipeline and CRM records.</li><li>Stay updated on industry trends, competitor activities, and emerging technologies.</li></ul><p>Required Qualifications</p><ul><li>Bachelor's degree in Business Administration, Marketing, Information Technology, Computer Science, or a related field.</li><li><b>1&ndash;2 years of experience</b> in IT sales, software sales, SaaS sales, or technology solutions.</li><li>Strong communication, presentation, and negotiation skills.</li><li>Ability to understand client requirements and recommend suitable IT solutions.</li><li>Experience with CRM tools is preferred.</li><li>Self-motivated, target-driven, and customer-focused.</li></ul><p>Preferred Skills</p><ul><li>B2B sales experience.</li><li>Knowledge of cloud solutions, cybersecurity, networking, ERP/CRM, or software development services.</li><li>Lead generation and account management.</li><li>Proposal preparation and sales forecasting.</li><li>Strong relationship-building and customer service skills.</li></ul><p>Location</p><ul><li>Kuwait-based candidates are preferred.</li><li>Candidates who are willing and ready to relocate to Kuwait are also encouraged to apply.</li></ul><p>Key Performance Indicators (KPIs)</p><ul><li>Achievement of monthly and quarterly sales targets.</li><li>Revenue generated.</li><li>New client acquisition.</li><li>Client retention and satisfaction.</li><li>Sales pipeline conversion rate.</li></ul><p>Pay: KD250.000 - KD300.000 per month</p><p>Application Question(s):</p><ul><li>Are you willing to relocate to Kuwait?</li></ul><p>Location:</p><ul><li>Kuwait City (Required)</li></ul><p>Work Location: In person</p>

IT Sales Executive

General Dynamics Information Technology

<div></div><div><div><div>Clearance Level
<div>Secret</div>
</div><div></div><div>Category
<div>Software Engineering</div>
</div><div></div><div>Location
<div>Kuwait City, Kuwait</div>
</div><div>
</div></div><div><div>Key Skills For Success
</div><div><p>Knowledge Management</p>
</div><div><p>Microsoft SharePoint</p>
</div><div><p>SharePoint Infrastructure</p>
</div></div><div></div><div><div><div><div><div><div>
</div></div></div><div><h5 class="jobSectionHeader"><b>REQ#:</b><b> </b><b>RQ220093</b></h5>
<h5 class="jobSectionHeader"><b>Public Trust:</b><b> </b><b>None</b></h5>
<h5 class="jobSectionHeader"><b>Requisition Type:</b><b> </b><b>Regular</b></h5>
<h5 class="jobSectionHeader"><b>Your Impact</b></h5>
<p>Own your opportunity to support our nation's defense. Make an impact by connecting and securing critical operations across the globe, keeping our country safe and secure.</p>
<h2 class="jobSectionHeader"><b>Job Description</b></h2>
<div><p>SharePoint Administrator/ Knowledge Management Specialist</p><br>
<p><br>
Seize your opportunity to make a personal impact as a SharePoint Administrator/ Knowledge Management Specialist supporting AFCENT under the Communications Technical Support Services contract. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career.
<br>
<br>
At GDIT, people are our differentiator. As a SharePoint Administrator/ Knowledge Management Specialist you will help ensure today is safe and tomorrow is smarter. Our work depends on you joining our team to design, maintain, and operate medium to large SharePoint structure.
<br>
<br>
HOW A &lsquo;SharePoint Administrator/ Knowledge Management Specialist&rsquo; WILL MAKE AN IMPACT
<br>
Associate level of experience in design, maintenance, and operation of medium to large SharePoint Farm. This experience must include understanding SharePoint infrastructure and administering other supported technology. Must be able to create custom work flow. Must have a strong business process analysis and understanding of user and functional requirement; business process mapping. Must have system implementation skills, to include: conceptual and detailed design, configuration, requirements process analysis, and testing. Must have experience in reviewing and recommending software applications as well as identifying hardware salient characteristics and any add on devices. Experience in systems management, monitoring and sustainment; hardware repair for servers, PCs, peripheral equipment; software installation, maintenance and sustainment.<br>
</p><div><br>
WHAT YOU&rsquo;LL NEED TO SUCCEED:
<ul><li>Education: Bachelor of Arts/Bachelor of Science
</li></ul></div><ul><li>Required Experience: 3 - 5 years of related experience
</li><li>Required Technical Skills:</li></ul>
<p>Must meet the certification requirement of DoW 8570.01-M or otherwise stated in SPIN-C or individual task order. The contractor is expected to have, but is not limited to, the following IT certificate:</p>
<ul><li>CompTIA Security+ CE, Certified Knowledge Manager (CKM), ITIL v4 Foundation</li></ul>
<ul><li>Security Clearance Level: Secret
</li><li>Required Skills and Abilities: (See Web/Knowledge Management Specialist CLC 2 text, below)
</li><li>Location: On Customer Site
</li><li>US Citizenship Required: secret</li></ul>
<p><b>CERTIFICATION:
</b></p><p>Must meet the certification requirement of DoW 8570.01-M or otherwise stated in SPIN-C or individual task order. The contractor is expected to have, but is not limited to, the following IT certificate:</p>
<ul><li>Security+</li></ul>
<ul><li>Microsoft Certified Technology Specialist (MCTS) &ndash; SharePoint &amp; SharePoint Server</li></ul>
<ul><li>Microsoft Certified Information Technology (MCITP) &ndash; SharePoint Administrator</li></ul>
<p></p><p><b>GENERAL EXPERIENCE:
</b></p><p>Associate level of experience in design, maintenance, and operation of medium to large SharePoint Farm. This experience must include understanding SharePoint infrastructure and administering other supported technology. Must be able to create custom work flow. Must have a strong business process analysis and understanding of user and functional requirement; business process mapping. Must have system implementation skills, to include: conceptual and detailed design, configuration, requirements process analysis, and testing. Must have experience in reviewing and recommending software applications as well as identifying hardware salient characteristics and any add on devices. Experience in systems management, monitoring and sustainment; hardware repair for servers, PCs, peripheral equipment; software installation, maintenance and sustainment.</p>
<p><b>SPECIALIZED EXPERIENCE:
</b></p><p>Must have associate level of experience in analyzing and troubleshooting military networks as specified in the task order to include in depth experience with:</p>
<ul><li>Microsoft Office SharePoint Server 2010/2013 or later</li></ul>
<ul><li>SharePoint Designer 2010/2013 or later</li></ul>
<ul><li>Microsoft SQL Server 2008/2012 or later</li></ul>
<ul><li>Microsoft Customer Relationship Management (CRM)</li></ul>
<ul><li>Microsoft Active Directory Federated Service (ADFS)</li></ul>
<ul><li>Microsoft Enterprise Server 2008/2012 or later</li></ul>
<ul><li>Microsoft Windows Operating Systems</li></ul>
<ul><li>Microsoft Active Directory</li></ul>
<ul><li>Collaboration, Portals, Enterprise Search, Enterprise Content Management, Business Data Catalog, Shared Services Provider.</li></ul>
<ul><li>Creating /assembling custom Web Parts, specifically for Enterprise Search functionality and web part UI elements customizations.</li></ul>
<ul><li>SharePoint Templates (Application Templates, Master Pages, and Role-Based Templates, Custom Handlers</li></ul>
<ul><li>STSDEV with Visual Studio 2005</li></ul>
<ul><li>XML, AJAX, Web Services, and XSLT</li></ul>
<ul><li>.NET Framework to include .NET 2.0, 3.0, and 3.5</li></ul>
<ul><li>Creating custom controls in .NET and deploying them in SharePoint 2007/2010/2013</li></ul>
<div>GDIT IS YOUR PLACE:
<ul><li>401K with company match
</li><li>Comprehensive health and wellness packages
</li><li>Internal mobility team dedicated to helping you own your career
</li><li>Professional growth opportunities including paid education and certifications
</li><li>Cutting-edge technology you can learn from</li></ul></div>
<p></p><p>#GDITPriority</p>
</div></div><div><div><div><h3 class="jobSectionHeader"><b>Work Requirements</b></h3>
</div></div><div></div><div><div>Years of Experience
<p>5 + years of related experience</p>
<ul><li>may vary based on technical training, certification(s), <b><i>or</i></b> degree</li></ul>
</div><div></div><div>Certification
<p>Azure AI Fundamentals - Microsoft - Microsoft</p>
</div><div></div><div>Travel Required
<p>Less than 10%</p>
</div><div></div><div>Citizenship
<p>U.S. Citizenship Required</p>
</div></div></div></div><div><h3 class="jobSectionHeader"><b>Salary and Benefit Information</b></h3>
<p>The likely salary range for this position is $92,325 - $124,910. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Total compensation for international positions varies by tax, social security, and immigration statuses, as well as location. Generally, an international assignment may include allowances, premium uplifts, and/or relocation or transportation benefits, above base salary range noted.
</p>
<h3 class="jobSectionHeader"><b>Our Identity Verification Process</b></h3>
<p>As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.</p>
<h3 class="jobSectionHeader"><b>About Our Work</b></h3>
<div></div><p>We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.</p>
<p>Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc.</p>
<p><i>Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans</i></p></div></div></div></div>

SharePoint Administrator/ Knowledge Management Specialist

Alghanim Industries

<div>
 Job description:
 <br/>
 <br/>
 Job Summary
 <p>
  The Customer Service Representative - Credit is tasked with providing credit solutions to customers by engaging with them and evaluating their needs. Coordination with the sales team is required to ensure that sales targets are met and, that credit specific KPI&rsquo;s are achieved through meeting company standards in ensuring that all transactions are accurate, compliant, meet SLA, and maintain the highest level of customer relation and satisfaction by handling related issues within the area of responsibility.
 </p>
 Job Responsibilities
 <p>
  &bull;&nbsp;&nbsp; &nbsp;Processing all credit transactions for electronics, Furniture and online.
  <br/>
  &bull;&nbsp;&nbsp; &nbsp;Validate and ensure documentation compliance, and authenticity.&nbsp;
  <br/>
  &bull;&nbsp;&nbsp; &nbsp;Assessing creditworthiness of clients and taking adequate steps to ensure receipt of payments and recovery of debts.
  <br/>
  &bull;&nbsp;&nbsp; &nbsp;Ensure accuracy of all calculations.
  <br/>
  &bull;&nbsp;&nbsp; &nbsp;Follow-up on approval of credit applications, transactions, exceptions and other related processes to ensure that SLA&rsquo;s are met on all fronts.&nbsp;
  <br/>
  &bull;&nbsp;&nbsp; &nbsp;Ensure that the Individual monthly sales targets is met.&nbsp;
  <br/>
  &bull;&nbsp;&nbsp; &nbsp;Ensure that the company standard for customer satisfaction is met and maintained.
  <br/>
  &bull;&nbsp;&nbsp; &nbsp;Selling related Easy Credit products and Services
  <br/>
  &bull;&nbsp;&nbsp; &nbsp;Credit collection &amp; instalment payment from customers including Down-Payments, early settlements, Overdue, legal and late payment charges collection.
  <br/>
  &bull;&nbsp;&nbsp; &nbsp;Issuing Clearance certificates and Deals certificates for normal transactions ( not legal - no early settlement )&nbsp;
  <br/>
  &bull;&nbsp;&nbsp; &nbsp;End-Of-Day Transactions batches.&nbsp;
  <br/>
  &bull;&nbsp;&nbsp; &nbsp;Cash and K-Net reconciliation at End-Of-Day Batches&nbsp;
  <br/>
  &nbsp;
 </p>
 Candidate Requirements
 <p>
  &bull;&nbsp;&nbsp; &nbsp;0 &ndash; 2 years of experience.&nbsp;
  <br/>
  &bull;&nbsp;&nbsp; &nbsp;2-year Diploma in a relevant field.&nbsp;
  <br/>
  &bull;&nbsp;&nbsp; &nbsp;Customer-centric attitude.
  <br/>
  &bull;&nbsp;&nbsp; &nbsp;Excellent communication skills.
  <br/>
  &bull;&nbsp;&nbsp; &nbsp;Basic computer skills.
  <br/>
  &bull;&nbsp;&nbsp; &nbsp;Bi-lingual (Arabic/English) preferred.
  <br/>
  &nbsp;
 </p>
 Education
 <p>
  Bachelors degree - Accounting preferred
 </p>
</div>


Customer Service Representative - Credit

IHG Hotels & Resorts

<div>
 <strong>
  People
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Reports directly to and communicates with the Front Office Manager on all pertinent matters affecting guest service and hotel operations.
  </li>
  <li>
   Guest Experience Manager to inspect the condition and cleanliness of hotel vehicles on daily bases
  </li>
  <li>
   Assure that Hotel entrance and Public Area are to be kept clean at all times
  </li>
  <li>
   Guest Experience Manager personally review the activities and events of the hotel and assure proper preparation at all times
  </li>
  <li>
   Guest Experience Manager to personally review VIP in house guests list and arrival list and VIP Rooms allocations
  </li>
  <li>
   Perform a minimum of 5 courtesy calls per day and log it in Guest Relations logbook
  </li>
  <li>
   Encourage guest to post their reviews on Trip-Advisor and Facebook
  </li>
  <li>
   Inspect a minimum of two rooms per day covering all aspects related to cleanliness, settings, room condition, maintenance, as per hotel standards
  </li>
  <li>
   Upsell late Check-Out
  </li>
  <li>
   Check on daily bases on staff Hygiene and assure all staff are compliant with grooming and Hygiene standards
  </li>
  <li>
   Train colleagues on regular bases and assure that all Front Office colleagues are well trained and implementing the Hotel / Front Office policies and procedures particular the Credit Authorization Policy
  </li>
  <li>
   Guest Experience Manager to carry total responsibility to ensure all city-ledger invoice are supported with correct back-up document LPO (letter Purchase Order)
  </li>
  <li>
   Guest Experience Manager ensures 100% compliance of brand standards for Guest arrival experience such as greeting and calling guest by name
  </li>
  <li>
   Guest Experience Manager must assure that all guest feedback is logged in the FO log book prior to leaving duty / shift turnover with proper communication in place
  </li>
  <li>
   Monitor front office personnel to ensure guests receive prompt, cordial attention and personal recognition
  </li>
  <li>
   Supervise the Front Office team to ensure optimum occupancy and average room rate for the purpose of maximizing revenue
  </li>
  <li>
   Provides functional assistance and direction to all departments.
  </li>
  <li>
   Reacts to situations to ensure guests receive prompt attention and personal recognition throughout the hotel
  </li>
  <li>
   Supervises and directs Reception and Reservations personnel.
  </li>
  <li>
   Supports and assists Front Office personnel and all departments at peak periods.
  </li>
  <li>
   Ensures VIPs and priority club guests receive special attention
  </li>
  <li>
   Inspects front of house and back of house regularly for cleanliness.
  </li>
  <li>
   Monitors appropriate standards of conduct, uniform, hygiene, and appearance of staff.
  </li>
  <li>
   Provides input for Front Office meetings.
  </li>
  <li>
   Promotes inter-hotel sales and in-house facilities.
  </li>
  <li>
   Checks billing instructions and monitors guest credit
  </li>
  <li>
   Analyses and approves discounts and rebates.
  </li>
  <li>
   Analyses the rate variance report to ensure rooms revenue control
  </li>
  <li>
   Takes action with the Property Management Systems (PMS) in emergency situation.
  </li>
  <li>
   Ensures front line staffs comply with FIT Marketing techniques and maximize sales.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Responsible Business
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Check billing instructions and guest credit for compliance with hotel credit policy and ensure all transactions are handled in a secure manner
  </li>
  <li>
   Train team members on PBX procedures and serve as a central communications point during emergency/crisis situations; develop and maintain relationships with local fire, police, and emergency personnel
  </li>
  <li>
   Perform other duties as assigned. May also serve as manager on duty
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Accountability
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   This job is the top Front Office job and may report to a Director of Rooms at a large luxury or resort hotel. Typically supervises front desk agents, and porter/shuttle services, reservations, PBX, etc. May oversee a team
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Financial Management
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Under the assistance of the senior Finance Manager co-ordinate the preparation of the Departmental annual budget and work to achieve the budget by monitoring and controlling the departmental operations, considering revenue and expenditure
   <br/>
   <br/>
  </li>
 </ul>
 Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
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Guest Experience Manager - CP