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sales associate – f&b retail

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sales associate f b retail

Millennium Hotel & Convention Centre Kuwait

<div>
 As an F&amp;B Associate, you play a crucial role in ensuring exceptional guest experiences by providing efficient and friendly food and beverage service. Your responsibilities include taking orders, serving meals, and maintaining a clean and organized dining environment. You will collaborate with team members to deliver high-quality service and contribute to the overall success of the F&amp;B operations.
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 <strong>
  Key Job Responsibilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Greet and welcome guests in a friendly and professional manner.
  </li>
  <li>
   Take customer orders, answer questions, and make menu recommendations.
  </li>
  <li>
   Relay orders to the kitchen and ensure accurate and timely delivery of food and beverages.
  </li>
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   Serve meals and drinks in accordance with established standards and presentation guidelines.
  </li>
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   Handle guest inquiries, concerns, and requests promptly and courteously.
  </li>
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   Maintain a clean and organized dining area, including setting up tables and clearing dishes.
  </li>
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   Collaborate with kitchen and the F&amp;B team to ensure smooth coordination of service.
  </li>
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   Upsell menu items and promote special promotions to enhance the guest experience.
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   Process customer payments and handle cash transactions accurately.
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   Follow hygiene and safety guidelines to ensure a clean and safe working environment.
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   Assist in restocking and replenishing supplies as needed.
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   Work collaboratively with team members to achieve overall F&amp;B goals and guest satisfaction.
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   Uphold environmental, health, and safety standards in alignment with organizational policies.
  </li>
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   Adhere to the company&rsquo;s environmental, health, and safety procedures and policies.
  </li>
 </ul>
</div>


F&B Associate

Majid Al Futtaim

<div>
 <p>
  <strong>
   BUSINESS INTRODUCTION
  </strong>
 </p>
 <p>
  Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 48,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 </p>
 <p>
 </p>
 <p>
  <strong>
   JOB TITLE
  </strong>
 </p>
 <p>
  Customer Service Officer (On Ground) | Majid Al Futtaim Entertainment | Operations
 </p>
 <p>
 </p>
 <p>
  <strong>
   ROLE SUMMARY
  </strong>
 </p>
 <p>
  To provide exceptional food and beverage service to VOX Cinemas guests, ensuring a high standard of hospitality and a memorable cinema experience.
 </p>
 <p>
 </p>
 <p>
  <strong>
   ROLE PROFILE
  </strong>
 </p>
 <ul>
  <li>
   Greet customers warmly and create a friendly, welcoming environment.
  </li>
  <li>
   Assist guests with ticket purchases, seat selections, and promotions at the counter or via digital kiosks.
  </li>
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   Handle cash, card, and digital transactions accurately using the POS system.
  </li>
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   Provide detailed information about movie schedules, cinema services, loyalty programs, and ongoing promotions.
  </li>
  <li>
   Upsell tickets, combo deals, and retail items to maximize revenue.
  </li>
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   Respond professionally to customer inquiries, feedback, and complaints to ensure a positive experience.
  </li>
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   Ensure the box office, lobby, and customer service counters are clean, organized, and presentable at all times.
  </li>
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   Monitor customer flow and provide assistance to avoid queues or delays.
  </li>
  <li>
   Coordinate with cinema operations and F&amp;B teams to ensure smooth service and guest satisfaction.
  </li>
  <li>
   Maintain accurate records of transactions, refunds, and reports as required.
  </li>
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   Follow all company policies regarding hygiene, health, safety, and data security.
  </li>
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   Support colleagues and other departments during peak times, special events, and promotions.
  </li>
  <li>
   Uphold VOX Cinemas and Majid Al Futtaim Entertainment service standards at all times.
  </li>
 </ul>
 <p>
 </p>
 <p>
  <strong>
   REQUIREMENTS
  </strong>
 </p>
 <ul>
  <li>
   Minimum 1 year of experience in F&amp;B or hospitality; cinema or restaurant experience preferred.
  </li>
  <li>
   Strong communication and customer service skills, with a friendly and professional attitude.
  </li>
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   Ability to work under pressure in a fast-paced, guest-facing environment.
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   Flexible to work shifts, including evenings, weekends, and public holidays.
  </li>
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   Adherence to hygiene, grooming, and uniform standards at all times.
  </li>
 </ul>
 <p>
 </p>
 <p>
  <strong>
   WHAT WE OFFER
  </strong>
 </p>
 <ul>
  <li>
   At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
  </li>
  <li>
   Work in a friendly environment, where everyone shares positive vibes and excited about our future.
  </li>
  <li>
   Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
  </li>
 </ul>
</div>


Customer Service Officer

Career Land Center

<div><div><p>A 5-star luxury hotel in Kuwait is seeking an experienced Spa Manager to lead the daily operations of its luxury spa facility, delivering an exceptional guest experience and managing a team of therapists and spa staff to the highest 5-star hotel standards.
</p><p><b>Key Responsibilities:
</b></p><ul><li>Oversee all daily spa operations, ensuring smooth and efficient service delivery
</li><li>Lead, train, and motivate the spa team
</li><li>Manage spa treatment menus, scheduling, and guest bookings
</li><li>Monitor quality, hygiene, and safety standards throughout the spa
</li><li>Handle guest feedback and resolve service issues
</li><li>Manage spa inventory, retail products, and supplier relationships
</li><li>Support revenue and cost management for the department
</li></ul><p><b>Requirements:
</b></p><ul><li>Currently working in a 5-star hotel spa environment
</li><li>Proven experience in spa management or a senior supervisory role
</li><li>Strong leadership, organizational, and guest service skills
</li></ul><p><b>Benefits: </b>Furnished shared accommodation &middot; airline ticket every 24 months &middot; 30 days' annual vacation (Kuwait Labour Law) &middot; Arabic language allowance &middot; local government medical insurance &amp; workmen's compensation &middot; duty meals &middot; complimentary nights at partner hotels after 90 days &middot; fitness centre access &middot; end-of-service gratuity &middot; uniform laundry/dry cleaning &middot; overtime compensated in hours &middot; 50% F&amp;B discount at select outlets &middot; no probation for internal transfers (3 months external hires) &middot; 15 public holidays &middot; monthly service charge distribution &middot; tiered sick leave after 90 days &middot; 3 months' termination notice &middot; 48-hour week, 2 days off &middot; annual salary review</p></div></div>

SPA Manager with hotel experience only / Kuwait

Mimis cakes

<p>Looking for marketing specialists + R&amp;D</p><p>With strong experience in GCC markets specially F&amp;B sector</p><p>Minimum 5 years of experience</p><p>Pay: KD300.000 - KD500.000 per month</p><p>Work Location: In person</p>

Marketing + R&D

<div><div><p>A 5-star luxury hotel in Kuwait is seeking an Assistant Manager to support the daily operations of its lounge outlet, ensuring a consistently high standard of guest service and ambiance.
</p><h4 class="jobSectionHeader"><b>Key Responsibilities
</b></h4><ul><li>Support daily operations and service standards within the lounge
</li><li>Assist in supervising and training lounge staff
</li><li>Ensure guest service, presentation, and ambiance meet luxury brand standards
</li><li>Monitor stock levels and coordinate with suppliers as needed
</li><li>Handle guest requests and resolve issues promptly
</li><li>Support scheduling and shift coverage for the outlet
</li></ul><h4 class="jobSectionHeader"><b>Requirements
</b></h4><ul><li>Must have relevant experience in a similar F&amp;B or lounge management role
</li></ul><h4 class="jobSectionHeader"><b>Benefits
</b></h4><ul><li>Furnished shared accommodation (rent and limited utilities included)
</li><li>Airline ticket allowance every 24 months of service
</li><li>30 days' annual vacation as per Kuwait Labour Law
</li><li>Arabic language allowance for eligible work days
</li><li>Local government medical insurance and workmen's compensation
</li><li>Duty meals provided
</li><li>Complimentary nights at partner hotels within the group after 90 days of service
</li><li>Fitness centre and sports facilities available at staff accommodation
</li><li>End-of-service gratuity as per Kuwait Labour Law
</li><li>Uniform laundry and dry cleaning provided
</li><li>Overtime compensated in hours
</li><li>50% discount on F&amp;B at select outlets (with prior booking)
</li><li>No probation period for internal transfers within the hotel group; 3 months for external hires
</li><li>15 public holidays per year
</li><li>Monthly service charge distribution based on days worked
</li><li>Sick leave after 90 days of employment (tiered pay schedule)
</li><li>3 months' termination notice (or pay in lieu)
</li><li>48-hour work week with 2 days off per week
</li><li>Annual salary review in line with hotel policy</li></ul></div></div>

Assistant Manager – Hotel Lounge

<div><div><p>A 5-star luxury hotel in Kuwait is seeking a Guest Service Officer to manage the hotel's telecommunications and guest call center, ensuring prompt and professional handling of all guest calls and requests.
</p><h4 class="jobSectionHeader"><b>Key Responsibilities
</b></h4><ul><li>Answer and route incoming calls promptly and professionally
</li><li>Handle guest requests, wake-up calls, and inquiries via phone
</li><li>Coordinate with relevant departments to fulfill guest requests
</li><li>Maintain accurate logs of calls and guest requests
</li><li>Ensure a high standard of phone etiquette at all times
</li></ul><h4 class="jobSectionHeader"><b>Requirements
</b></h4><ul><li>Arabic and English languages
</li><li>Clear communication skills and professional phone manner
</li><li>Previous experience in a similar role preferred
</li></ul><h4 class="jobSectionHeader"><b>Sourcing Recommendation
</b></h4><p>Arabic-speaking countries: Jordan, Palestine, Algeria, Tunisia, Mauritania &mdash; plus GCC nationals already based in-country (Saudi Arabia, Oman, Qatar, Bahrain, UAE). Morocco can be considered only for female candidates aged 40+.
</p><h4 class="jobSectionHeader"><b>Benefits
</b></h4><ul><li>Furnished shared accommodation (rent and limited utilities included)
</li><li>Airline ticket allowance every 24 months of service
</li><li>30 days' annual vacation as per Kuwait Labour Law
</li><li>Arabic language allowance for eligible work days
</li><li>Local government medical insurance and workmen's compensation
</li><li>Duty meals provided
</li><li>Complimentary nights at partner hotels within the group after 90 days of service
</li><li>Fitness centre and sports facilities available at staff accommodation
</li><li>End-of-service gratuity as per Kuwait Labour Law
</li><li>Uniform laundry and dry cleaning provided
</li><li>Overtime compensated in hours
</li><li>50% discount on F&amp;B at select outlets (with prior booking)
</li><li>No probation period for internal transfers within the hotel group; 3 months for external hires
</li><li>15 public holidays per year
</li><li>Monthly service charge distribution based on days worked
</li><li>Sick leave after 90 days of employment (tiered pay schedule)
</li><li>3 months' termination notice (or pay in lieu)
</li><li>48-hour work week with 2 days off per week
</li><li>Annual salary review in line with hotel policy</li></ul></div></div>

Hotel Guest Service Officer - Telecommunication / Kuwait

<div><div><p>A 5-star luxury hotel in Kuwait is seeking an Assistant Hygiene Manager to support the culinary department in maintaining the highest standards of food safety and hygiene compliance across all kitchen and food service operations.
</p><h3 class="jobSectionHeader"><b>Key Responsibilities
</b></h3><ul><li>Monitor and enforce food safety and hygiene standards across all kitchen areas
</li><li>Conduct regular hygiene audits and inspections
</li><li>Ensure compliance with local health regulations and international food safety standards (e.g., HACCP)
</li><li>Train and coach culinary staff on hygiene practices and protocols
</li><li>Maintain accurate hygiene and safety documentation and records
</li><li>Investigate and address hygiene-related incidents or non-compliance
</li><li>Support the Hygiene Manager in continuous improvement of food safety systems
</li></ul><h3 class="jobSectionHeader"><b>Requirements
</b></h3><ul><li>Must have relevant experience in food safety/hygiene management within a hotel or large-scale culinary operation
</li><li>Strong knowledge of food safety standards and regulations
</li><li>Excellent attention to detail and organizational skills
</li></ul><h3 class="jobSectionHeader"><b>Benefits
</b></h3><ul><li>Furnished shared accommodation (rent and limited utilities included)
</li><li>Airline ticket allowance every 24 months of service
</li><li>30 days' annual vacation as per Kuwait Labour Law
</li><li>Arabic language allowance for eligible work days
</li><li>Local government medical insurance and workmen's compensation
</li><li>Duty meals provided
</li><li>Complimentary nights at partner hotels within the group after 90 days of service
</li><li>Fitness centre and sports facilities available at staff accommodation
</li><li>End-of-service gratuity as per Kuwait Labour Law
</li><li>Uniform laundry and dry cleaning provided
</li><li>Overtime compensated in hours
</li><li>50% discount on F&amp;B at select outlets (with prior booking)
</li><li>No probation period for internal transfers within the hotel group; 3 months for external hires
</li><li>15 public holidays per year
</li><li>Monthly service charge distribution based on days worked
</li><li>Sick leave after 90 days of employment (tiered pay schedule)
</li><li>3 months' termination notice (or pay in lieu)
</li><li>48-hour work week with 2 days off per week
</li><li>Annual salary review in line with hotel policy</li></ul></div></div>

Assistant Hygiene Manager / Kuwait

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