sales associate

customer service representative Jobs in Muscat

customer service representative

retail store manager

retail sales associate

Junaid Perfumes

<div>
 <p>
  Main Responsibilities
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Sales &amp; Customer Engagement
  </strong>
 </p>
 <ul>
  <li>
   Greet customers warmly and thank them for shopping.
  </li>
  <li>
   Review daily sales, UPT/ATV, planning to achieve individual, daily, and monthly targets.
  </li>
  <li>
   Convert non-buying customers into buyers to increase the store&rsquo;s customer base.
  </li>
  <li>
   Keep proper records of customer demands and follow up regularly.
  </li>
  <li>
   Apply best-selling techniques to meet customer needs and drive sales.
  </li>
  <li>
   Showcase the full range of products, including sprays, oils, gels, bakhoor, and accessories.
  </li>
  <li>
   Gather customer feedback on pricing, fragrance, packaging, and bottle design.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Training &amp; Self-Development
  </strong>
 </p>
 <ul>
  <li>
   Memorize sales pitches for consistent communication across stores.
  </li>
  <li>
   Support training of new hires and share job-related knowledge to strengthen the team.
  </li>
  <li>
   Take initiative to improve business performance and customer service levels.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Operations &amp; Store Management
  </strong>
 </p>
 <ul>
  <li>
   Maintain shop hygiene and cleanliness throughout the shift.
  </li>
  <li>
   Conduct shop walkthroughs at the start of the shift, noting deficiencies for rectification.
  </li>
  <li>
   Ensure price standees, testers, and displays are properly maintained and presentable.
  </li>
  <li>
   Handle customer returns and complaints professionally, reporting issues to the shop in-charge.
  </li>
  <li>
   Implement FIFO (First In First Out) for stock and maintain related reports.
  </li>
  <li>
   Dispose of burned charcoal safely and manage tester inventory accurately.
  </li>
  <li>
   Ensure closing procedures, sales reports, and system shutdowns are completed properly.
  </li>
  <li>
   Implement visual merchandising standards effectively.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Inventory Management
  </strong>
 </p>
 <ul>
  <li>
   Report out-of-stock top-selling products to the shop in-charge.
  </li>
  <li>
   Identify slow-moving stock and coordinate with shop in-charge to create liquidation plans.
  </li>
  <li>
   Notify the shop in-charge about supplies like smelling strips, bags, invoice papers, and wrapping sheets.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Policies &amp; Procedures
  </strong>
 </p>
 <ul>
  <li>
   Adhere to all company policies and operational procedures.
  </li>
  <li>
   Maintain accurate attendance records and mark breaks properly.
  </li>
  <li>
   Follow the customer dealing policy, ensuring all customers are assisted fairly.
  </li>
  <li>
   Implement the sales return policy 100%.
  </li>
  <li>
   Adhere strictly to the scheduled work hours.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <ul>
  <li>
   Minimum High School ,Diploma; Bachelor&rsquo;s in Marketing, sales, or related field.
  </li>
  <li>
   1&ndash;3 years&rsquo; experience in retail, perfumes, or cosmetics industry preferred.
  </li>
  <li>
   Strong customer service, sales, and communication skills.
  </li>
  <li>
   Ability to work in a fast-paced retail environment and achieve sales targets.
  </li>
  <li>
   Basic knowledge of POS systems and MS Office.
  </li>
 </ul>
 <p>
  <br/>
 </p>
</div>


Sales Representative

Apparel Group

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 POSITION OBJECTIVE
 <br/>
 <br/>
 <ul>
  <li>
   The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience
  </li>
  <li>
   Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager / assistant store manager
   <br/>
   <br/>
  </li>
 </ul>
 Key Responsibilities
 <br/>
 <br/>
 Customer Service:
 <br/>
 <br/>
 <ul>
  <li>
   Greet the customers and assist them in selecting the right product.
  </li>
  <li>
   Convert the window shoppers to ultimate buyers.
  </li>
  <li>
   Promote the Club Apparel Loyalty Program of the company for repeat sales
  </li>
  <li>
   Serve Customers with the highest standards and follow the company guideline of selling ( GUEST &ndash; Greet, Understand, Explain, Sell, Thank)
  </li>
  <li>
   Must be updated about the various brands of the group for suggestive selling to the customers Grooming / Attitude / Knowledge
  </li>
  <li>
   Must be presentable and well-groomed at all the times
  </li>
  <li>
   Flexible to work for extended hours during the Sale period
  </li>
  <li>
   Must possess up to date product knowledge and ensure minimal stock loss.
  </li>
  <li>
   Flexible to work for extended hours during the Sale period.
   <br/>
   <br/>
  </li>
 </ul>
 Merchandise:
 <br/>
 <br/>
 <ul>
  <li>
   Ensure all stock is laid out and displayed in order to attract customers and also as per standard layout norms
  </li>
  <li>
   Ensure all VM guidelines are followed and all Stock Norms on clearance are maintained.
  </li>
  <li>
   Record the inventory inward / outward and maintain the report of the same Process
  </li>
  <li>
   Handle the POS (Point of Sale) / Billing Counter efficiently
  </li>
  <li>
   Tally money in the cash till during the beginning / end of the shifts
  </li>
  <li>
   Issue receipts / refunds / change to the customers correctly
  </li>
  <li>
   Process the payments by cash / credit cards / vouchers / automatic debits
  </li>
  <li>
   Ensure awareness and vigilance at all times of security in the store without any negligence
  </li>
  <li>
   Must be flexible to work for varied shifts and overtime as per the business requirement
  </li>
  <li>
   Adhere to SOP &amp; Loss Prevention Policies
  </li>
  <li>
   Maintain confidentiality of the sales figures to the outside party
  </li>
 </ul>
</div>


intern

Sales Associate

Il Panino

<p>1. Position and Responsibilities</p><p>1.1 Position: As a Sales Associate, you'll be at the forefront of the sales process, greeting customers as they come in and assisting them at every step of their buying journey. You'll maintain high product knowledge to answer customers' questions and direct them to the right products, Maintaining cleanliness of workstation.</p><p>Duties and Responsibilities:</p><p>&middot; Creating ambience and greeting customers and identifying their requirements.</p><p>&middot; Giving customers a choice of menu and presenting oneself as a food consultant.</p><p>&middot; Maximize orders for higher revenue.</p><p>&middot; To provide age and gender specific services as per their unique and collective requirements to increase customer loyalty.</p><p>&middot; Focus on providing best customer experience, quick resolution of the issues, thereby enhancing brand value.</p><p>&middot; Customer engagement, rapport building, and promoting suitable products.</p><p>&middot; Expert services connected to banquets. Events and special occasions.</p><p>&middot; Thoroughly groom on customer communication, safety, hygiene and etiquette and hospitable conducts.</p><p>Job Type: Full-time</p><p>Pay: RO250.000 - RO350.000 per month</p><p>Language:</p><ul><li>Arabic (Preferred)</li></ul>

Food and Beverage Female Sales Associate, Lebanese or Syrian Nationality

MetLife

<div><div><div><div><div><div>Working Schedule
</div><div>Full-Time
</div></div><div><div>Work Arrangement
</div><div>In Office
</div></div><div><div>Relocation Assistance Available
</div><div>No
</div></div><div><div>Posted Date
</div><div>15-Oct-2025
</div></div><div><div>Job ID
</div><div>13102
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Description and Requirements
</b></h3></div></div><div><div><div><div><p><b>JOB DESCRIPTION:</b></p><ul><li>Achieve assigned sales targets based on product mix</li><li>Meet bank sales team (RMs/WAs) on daily basis to explore opportunities for Insurance sales</li><li>Maintaining business pipeline for month in conjunction with RM/WA</li><li>Responsible for arranging product training, training refresher for sales team on regular basis.</li><li>Responsible to educate sales team on underwriting guidelines to ensure smooth flow of business.</li><li>Responsible for arranging training on completion of application/documentation for business sourced to ensure the TAT are maintained.</li><li>Responsible to keep the sales team updated with the requirements of business submitted to MetLife</li><li>Responsible for field underwriting of New Applications (completeness of relevant documentation)</li><li>Provide monthly performance reports of Fund Performance on MetLife platform to sales team.</li><li>Facilitate provision of policy statements, Fund fact sheets to sales team on timely basis.</li><li>Ensure that all the sales material (Application/brochures etc) are available to sales team at all times.</li><li>Attend Joint client meetings with RM/WA.</li><li>Tracking of contest qualifiers</li><li>Support to work on untapped clients/data of bank to generate new avenues of business.</li><li>Focus on RM activation across all segments to increase the business</li><li>Providing portfolio synopsis for HNI clients (Million dollar +)</li><li>Assist RM/WA in portfolio review of clients on quarterly basis</li><li>Drive balanced portfolio mix of protection and savings</li><li>Drive balanced premium mix of regular and single</li></ul><p></p><p><b><br>
QUALIFICATIONS, EXPERIENCE, &amp; SKILLS:</b></p><ul><li>Undergraduate degree required (Bachelor)</li><li>2-4 years of experience within retail sales (preferred in insurance, or banking environment)</li><li>Sales capabilities</li><li>Solid knowledge of Oman market</li><li>Bilingual (Arabic &amp; English)</li><li>MS Office</li></ul>
</div></div></div></div></div><div><div><div><div><div><div><p><b>Benefits We Offer</b><br>
<br>
Our Gulf benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan, an Employee Assistance Program (EAP), and other digital mental health programs. You&rsquo;ll get the support you need through every stage of life with various leave policies, be able to participate in volunteering events (for which you&rsquo;re able to use Volunteer Time Off), have ample learning and growth opportunities, and more.</p></div><br>
<div></div>
</div></div><div><div><b>About MetLife</b><br>
<div></div>
<p>Recognized on Fortune magazine's list of the &quot;World's Most Admired Companies&quot; and Fortune World&rsquo;s 25 Best Workplaces&trade;, MetLife, through its subsidiaries and affiliates, is one of the world&rsquo;s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
</p><p></p><p>Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we&rsquo;re inspired to transform the next century in financial services. At MetLife, it&rsquo;s #AllTogetherPossible. Join us!</p></div></div></div></div></div></div>

Insurance Specialist - Omani National

Steel Force Building Materials Trading

<p><b>Position: Assistant Counter Salesman (Building Materials &amp; Hardware)</b></p><p><b>Location: </b>Muscat, Oman</p><p><b>Company: </b>A leading provider of hardware, building materials and construction materials</p><p><b>Responsibilities:</b></p><ul><li>Assisting customers at the counter by providing product information and offering suggestions based on their requirements.</li><li>Maintaining the cash register and processing sales transactions.</li><li>Sorting and stocking merchandise and monitoring inventory levels.</li><li>Providing excellent customer service by ensuring customer satisfaction and resolving complaints.</li><li>Collaborating with team members to achieve sales targets and store objectives.</li></ul><p><b>Experience/Skills:</b></p><ul><li>Experience in sales, preferably in the hardware or building materials sector.</li><li>Excellent communication and interpersonal skills.</li><li>Good knowledge of hardware and construction materials.</li><li>Strong organization skills and attention to detail.</li><li>Ability to multitask and handle customer queries efficiently.</li><li>Proficiency in using cash registers.</li></ul><p>Job Types: Full-time, Permanent</p><p>Pay: From RO170.000 per month</p>

Assistant Counter Salesman

Explore 174+ Retail sales associate in Muscat this November. Find roles across top companies and apply now to boost your career.

174 retail sales associate jobs IN Muscat

Sales Representative

intern

Sales Associate

Sales Associate

Food and Beverage Female Sales Associate, Lebanese or Syrian Nationality

Insurance Specialist - Omani National

Assistant Counter Salesman