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assistant store supervisor Jobs in Muscat

assistant store supervisor

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cafe supervisor - specialty coffee

customer support representative Jobs in Muscat

customer support representative

outdoor sales executive

retail supervisor

Bank Nizwa

<div>
 
 
 Job Purpose
 
 
 
 
 
 
 Head of Distribution is responsible for leading and managing the overall Retail Banking Distribution Network, including branches, sales channels, and distribution support functions. The role drives the strategic direction, performance, and profitability of retail distribution channels, ensuring effective customer acquisition, service delivery, and market expansion.
 
 
 
 
 
 The position ensures alignment between Retail Banking strategy, branch performance, and channel optimization while maintaining high standards of governance, operational efficiency, and customer experience across the distribution network.
 
 
 
 
 
 
 Key responsibilities of the role include:
 
 
 
 
 
 <ul>
 <li>
 Development and execution of the Retail Distribution Strategy aligned with Retail Banking objectives.
 </li>
 <li>
 Driving sales performance, customer acquisition, and revenue growth across the branch network.
 </li>
 <li>
 Optimizing branch network footprint and multi-channel distribution.
 </li>
 <li>
 Strengthening customer experience and operational efficiency.
 </li>
 <li>
 Ensuring strong governance, compliance, and Sharia adherence across all distribution activities.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Main Tasks &amp; Accountabilities
 
 
 
 
 
 
 
 Distribution Strategy &amp; Business Growth
 
 
 
 
 
 <ul>
 <li>
 sustainable growth within Retail Banking.
 </li>
 <li>
 Translate strategic objectives into clear distribution frameworks and execution plans across the branch network and sales channels.
 </li>
 <li>
 Ensure alignment between distribution strategy, market opportunities, and overall Retail Banking objectives.
 </li>
 <li>
 Continuously review and refine distribution approaches to ensure the organization remains competitive and responsive to market dynamics.
 </li>
 </ul>
 
 
 
 
 
 Channel Optimization &amp; Network Management
 
 
 
 
 
 <ul>
 <li>
 Lead and oversee the activities of Retail Banking sales and distribution channels.
 </li>
 <li>
 Ensure optimal utilization and coordination of distribution channels to support customer acquisition and service delivery.
 </li>
 <li>
 Develop and execute the branch network strategy, including expansion, relocation, consolidation, or optimization of branches where required.
 </li>
 <li>
 Monitor the overall effectiveness of the distribution network and identify opportunities to improve reach and efficiency.
 </li>
 </ul>
 
 
 
 
 
 Operational Effectiveness &amp; Customer Experience
 
 
 
 
 
 <ul>
 <li>
 Coordinate initiatives aimed at enhancing operational efficiency across distribution channels.
 </li>
 <li>
 Promote a culture focused on service quality and continuous improvement in customer experience.
 </li>
 <li>
 Support the implementation of initiatives that enhance the effectiveness and responsiveness of the distribution network.
 </li>
 </ul>
 
 
 
 
 
 Stakeholder Engagement &amp; Governance
 
 
 
 
 
 <ul>
 <li>
 Strengthen relationships with internal stakeholders and external partners to support distribution effectiveness.
 </li>
 <li>
 Ensure adherence to organizational policies, regulatory requirements, and governance standards across distribution activities.
 </li>
 <li>
 Facilitate coordination between distribution teams and other business units to ensure alignment between strategy and execution.
 </li>
 </ul>
 
 
 
 
 
 Leadership Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Inspire and lead distribution teams towards high levels of performance and accountability.
 </li>
 <li>
 Build and sustain a high-performing distribution organization through effective leadership and talent development.
 </li>
 <li>
 Foster strong working relationships across the organization to support business objectives and collaboration.
 </li>
 <li>
 Ensure that operational activities within the distribution network remain aligned with strategic priorities.
 </li>
 </ul>
 
 
 
 
 
 Education Level
 
 
 
 
 
 <ul>
 <li>
 Minimum Bachelor&rsquo;s Degree in Banking, Finance, Business Administration or related field
 </li>
 </ul>
 
 
 
 
 
 Professional Qualifications
 
 
 
 
 
 <ul>
 <li>
 Professional banking or leadership certifications (preferred)
 </li>
 </ul>
 
 
 
 
 
 Work Experience
 
 
 
 
 
 <ul>
 <li>
 Minimum 12&ndash;15 years of banking experience, with at least 8 years in Retail Banking distribution or sales leadership roles.
 </li>
 <li>
 Proven experience in managing branch networks and multi-channel distribution.
 </li>
 <li>
 Strong track record in retail sales growth, customer acquisition, and deposit mobilization.
 </li>
 <li>
 Experience in strategic planning, distribution management, and business performance optimization.
 </li>
 <li>
 Sound knowledge of Oman retail banking market and competitive landscape.
 </li>
 <li>
 Knowledge of Islamic Banking and Sharia principles.
 </li>
 <li>
 Good understanding of CBO regulations and Oman banking environment.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 General Competencies
 
 
 
 
 
 <ul>
 <li>
 Strong leadership and team management capabilities.
 </li>
 <li>
 Excellent strategic planning and execution skills.
 </li>
 <li>
 Strong communication, negotiation, and stakeholder management skills.
 </li>
 <li>
 Customer-centric and performance-driven mindset.
 </li>
 <li>
 High standards of integrity, governance, and compliance.
 </li>
 </ul>
 
 
</div>

Head of Distribution

talabat

<div>
 talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 As talabat continues to grow and keep ahead of the curve we have launched our very own end-end grocery service across the MENA region: tMart
 
 
 We&rsquo;re looking for a Assistant Store Supervisor to join the team and focus on growing our own Grocery Store &ldquo;tMart&rdquo;, which is the region&rsquo;s first cloud store concept offering 30-minutedelivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!
 
 
 <ul>
 <li>
 Responsible for the operations of the store during his shift, in terms of end to -end operation: managing staff , Ordering, Inbound receiving, stocking, Pick and pack orders
 </li>
 <li>
 Assists Store supervisor to manage all store operations (i.e. selecting people, scheduling shifts, routine and preventive maintenance, &hellip;)
 </li>
 <li>
 Assists Store supervisor for Ordering / Store replenishment: by Ensure proper stock in stores (No OOS or OVS) and help to assessing the inventory and issuing orders based on the input and assessment of demand planner plus physical stock assessment
 </li>
 <li>
 Inventory management: Support Store supervisor by Ensuring effective stock control function and practices. Support Implementation of inventory process to ensure adequate stock levels and accurate inventory by conducting Store Stock take &amp; Cycle count based on the agreed schedule
 </li>
 <li>
 Inbound receiving: During his shift , to ensure Accurate receiving of orders as per policies &amp; SOP
 </li>
 <li>
 Outbound: During his shift , to ensure Efficient and accurate picking and packing of customer orders, as per SOP
 </li>
 <li>
 Support Store supervisor by monitoring fulfillment processes and recommend improvements to increase productivity and profits.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 You have at least 3-5 years of experience in supermarket or restaurant
 </li>
 <li>
 You are someone energized by the unknown and look forward to learning each day on the job.
 </li>
 <li>
 Good communication skills, and always like to be hands-on with several tools.
 </li>
 <li>
 Additionally, you have robust interpersonal and intercultural skills.
 </li>
 <li>
 Language skills: Fluent English and Arabic would be highly advantageous.
 </li>
 <li>
 Help Store supervisor by Ensuring implementation of actions pertinent to store-related shrinkages
 </li>
 <li>
 Supervising the effective implementation of hygiene, sanitation, security and safety standards, as well as service level standards and ensuring a high level customer service both internally and externally during his shift
 </li>
 <li>
 Discussing with the Store supervisor all issues/problems and propose solutions
 </li>
 </ul>
</div>

Assistant Store Supervisor

Perfume Unlimited LLC

Company Profile:A well-established luxury retail company operating in Oman, representing internationally renowned brands in perfumes, beauty, luxury gifts, and lifestyle products. The company operates multiple premium retail outlets across the Sultanate and is recognized as one of the leading luxury retail chains in Oman.Engagement Type:Short-term HR Consultancy Assignment (3&ndash;6 Months)Role Overview:We are seeking an experienced HR Consultant to review and realign the HR policies, procedures, and governance framework of the organization to ensure alignment with regional standards and best practices.The consultant will work closely with the Group Head &ndash; HR based in Dubai (Regional Head Office) and will support the transformation and standardization of HR processes across Capital Stores operations in Oman.Key Responsibilities:<ul><li>Review current HR policies, SOPs, and employee lifecycle processes.</li><li>Ensure compliance with Oman Labour Law and HR regulatory requirements.</li><li>Realign HR policies and procedures with regional HR standards applied across group companies.</li><li>Identify gaps in HR governance, compliance, and operational processes.</li><li>Develop updated HR policies, manuals, and SOP frameworks.</li><li>Provide advisory support to management on HR structure and best practices.</li></ul>Requirements:<ul><li>Extensive knowledge and practical experience with Oman Labour Law.</li><li>Proven experience as HR Consultant / HR Transformation Lead / Senior HR Manager.</li><li>Strong experience in HR policy development, HR governance, and compliance frameworks.</li><li>Prior experience in retail or luxury retail sector will be an advantage.</li><li>Ability to work on a project-based assignment in Muscat for 3&ndash;6 months.</li></ul>Reporting Line:The consultant will report directly to the Group Head &ndash; HR (Regional Head Office &ndash; Dubai).Location: Muscat, OmanJob Type: Temporary Contract length: 3-6 monthsPay: Up to RO1,000.000 per month

HR Consultant (Project-Based / 3–6 Months)

Acciona Facility Middle East

We&rsquo;re Hiring: Supervisor &ndash; Soft Services (Omani Nationals)Location: Muscat, OmanWe are currently seeking a skilled and dedicated Supervisor to join our Facility Management team. This opportunity is open exclusively to Omani candidates who are passionate about delivering high-quality soft services.Key Responsibilities:<ul><li>Supervise day-to-day soft services operations (housekeeping, cleaning, waste management)</li><li>Ensure service delivery meets quality, hygiene, and safety standards</li><li>Monitor team performance and provide guidance and training</li><li>Conduct regular site inspections and report findings</li><li>Coordinate with management and clients to ensure smooth operations</li></ul>Requirements:<ul><li>Omani National (mandatory)</li><li>Experience in Facility Management or Soft Services supervision</li><li>Strong leadership and organizational skills</li><li>Good communication and interpersonal abilities</li><li>Knowledge of HSE standards and best practices</li></ul>Job Type: Full-timePay: Up to RO350.000 per month

Supervisor – Soft/Cleaning Services (Omani Nationals)

iSTYLE Oman

<div>
 
 Job Title
 
 
 
 
 Retail Store Manager
 
 
 
 
 Job Scope
 
 
 
 The Retail Store Manager is accountable for managing the daily store activities from administrative and operational to offering the best customer experience. S/He manages the team towards driving sales, optimizing stock performance and ensuring a proper level of training and knowledge in the store.
 
 
 
 Main Duties And Responsibilities
 
 
 
 Technical and Operations
 
 
 <ul>
 <li>
 Define, develop and implement the store operational plan as per communicated objectives aiming at exceeding sales objectives
 </li>
 <li>
 Establish sales budgets and targets, cascade to the team and ensure individual and store targets are met
 </li>
 <li>
 Apply the Apple planogram
 </li>
 <li>
 Lead and manage the daily store operational activities to deliver the highest standards of customer service and maximize sales and profitability in line with company&rsquo;s objectives
 </li>
 <li>
 Follow up on the appearance and maintenance of the store and staff to meet Apple guidelines and evaluate audit/mystery shopper reports for improvements
 </li>
 <li>
 Ensure a proper storage, tracking and control of inventory and follow up on the merchandising and replenishment of the store while reporting any inventory related issue/opportunity to the Retail Manager
 </li>
 <li>
 Optimize the floor coverage and prepare schedules while accounting for vacation plans and days off
 </li>
 <li>
 Develop and maintain good working relationships with customers and back office departments securing a smooth flow of operations
 </li>
 <li>
 Ensure the cash management policy and all other policies/procedures are implemented in the store and that cash registers are accurately reconciled
 </li>
 <li>
 Attend to operational problems namely customer complaints, in coordination with the back office, to ensure an uninterrupted operation and achieve customer satisfaction
 </li>
 <li>
 Conduct periodic market studies and exchange best practices and recommendations with the Retail Manager and other Store
 </li>
 <li>
 Managers on a regular basis
 </li>
 <li>
 Prepare and issue periodic reports on store performance and other metrics supporting operational decisions
 </li>
 <li>
 Work closely with the HR Department on staffing needs and training plans
 </li>
 <li>
 Ensure that the company&rsquo;s policies and procedures are implemented/applicable at all times
 
 
 
 </li>
 </ul>
 Talent Development
 
 
 <ul>
 <li>
 Lead and coach the team cultivating empowerment and ownership
 </li>
 <li>
 Develop capabilities and secure a solid succession plan
 </li>
 <li>
 Conduct regular performance reviews, identify training needs and oversee development plans.
 
 
 
 </li>
 </ul>
 
 Position Requirements
 
 
 
 
 Education
 
 
 
 Bachelor&rsquo;s degree in Business Administration or any other related field.
 
 
 
 Experience
 
 
 
 At least 5 years of relevant experience.
 
 
</div>

Retail Store Manager

Acciona- Qatar

🚨 We’re Hiring: Supervisor – Soft Services (Omani Nationals)📌Location: Muscat, Oman  We are currently seeking a skilled and dedicated Supervisor to join our Facility Management team. This opportunity is open exclusively to Omani candidates who are passionate about delivering high-quality soft services. 🔹 Key Responsibilities: • Supervise day-to-day soft services operations (housekeeping, cleaning, waste management) • Ensure service delivery meets quality, hygiene, and safety standards • Monitor team performance and provide guidance and training • Conduct regular site inspections and report findings • Coordinate with management and clients to ensure smooth operations 🔹 Requirements: • Omani National (mandatory) • Experience in Facility Management or Soft Services supervision • Strong leadership and organizational skills • Good communication and interpersonal abilities • Knowledge of HSE standards and best practices

Minor Hotels

<div>
 
 Founded in 1933 in Portugal, Tivoli Hotels &amp; Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests.
 
 
 
 
 
 
 Job Description
 
 
 
 
 As Stewarding Supervisor you will support the operations of the Stewarding department by ensuring that all systems and methods of operation are correctly followed and that facilities and equipment are properly cleaned. You will assist in supervising and training the Stewarding team members, scheduling of work and oversight to ensure that health and safety standards are being followed and chemicals are being utilized and stored correctly. You will also manage the equipment stores and ensure that all equipment is being effectively controlled and stored and that breakages are kept to a minimum. The leadership team will look to you to play an active role in leading and driving the energy conservation and environmental policies and practices of the hotel.
 
 
 
 
 
 
 Qualifications
 
 
 
 
 &bull; College Diploma or equivalent vocational training.
 
 
 &bull; Must have worked at least 2 years as a Stewarding Supervisor in Hotels or Restaurants
 
 
 &bull; Excellent attention to detail, speed, accuracy and follow-through
 
 
 &bull; Knowledge of proper chemical handling
 
 
 &bull; Strongly committed to teamwork and customer service
 
 
 &bull; Eye for detail to achieve operational excellence
 
 
 
</div>

Stewarding Supervisor

Explore 27+ Retail supervisor in Muscat this April. Find roles across top companies and apply now to boost your career.

27 retail supervisor jobs In Muscat

Head of Distribution

Assistant Store Supervisor

HR Consultant (Project-Based / 3–6 Months)

Supervisor – Soft/Cleaning Services (Omani Nationals)

Retail Store Manager

Supervisor – Soft/Cleaning Services (Omani Nationals)

Stewarding Supervisor