customer service representative Jobs in Dubai

customer service representative

sales associate

store manager

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warehouse assistant

retail store associate

Tamara

Role overview As an In-Store Operations Junior Associate, you'll support day-to-day offline execution across partner stores. You'll conduct store visits and audits, train cashiers on acceptance basics, deploy and maintain in-store materials, and capture insights that improve store compliance and customer experience. This is a hands-on, field role ideal for fresh graduates or early-career operators. What you'll do <ul><li>Ticketed audits from Key Accounts: Receive tickets from the Key Accounts team to audit dedicated/assigned merchants; prioritize, schedule, visit, and close out each ticket with clear evidence and notes.</li><li>Store visits & audits: Execute visit plans, complete checklists, take geo-tagged photos, and log findings in trackers/tools on the same day.</li><li>Training & enablement: Deliver short, on-the-spot trainings to cashiers/supervisors on acceptance, refund/void basics, and FAQs; verify account access and login.</li><li>Mystery shopping: Periodically mystery-shop partner stores to experience the journey first-hand and document improvement opportunities.</li><li>Merchandising & visibility: Deploy, tidy, and refresh in-store collateral (door stickers, POS wobblers, counter stands, QR tents); request replenishment when stock is low.</li><li>Onboarding support: Assist with new-store activations (contact verification, scheduling first training, installing collaterals, basic app/POS checks).</li><li>Issue escalation: Flag broken flows (e.g., QR not scanning, app login), collect evidence, escalate via the defined channel, and follow up to resolution.</li><li>Data & reporting: Maintain accurate visit logs, training attendance, audit scores, and ticket statuses; submit weekly summaries of actions, risks, and wins.</li><li>Compliance & brand standards: Ensure stores follow brand and messaging guidelines (no pricing scope); report any misuse or outdated materials.</li><li>Campaign support: Help execute in-store push weeks (extra visits, stock checks, mini-refresh training) and small activations as needed.</li><li>Cross-team coordination: Share insights with Sales, Marketing, and Key Accounts; test small experiments (e.g., new placement for a QR tent) and report results.</li></ul> Success metrics (examples) <ul><li>Tickets/visits completed vs. plan</li><li>% stores passing audit/compliance thresholds</li><li>Training coverage rate at assigned stores</li><li>Time-to-close for simple store issues/tickets</li><li>Collateral availability (% stores with full, correct setup)</li><li>Report quality (on-time, complete, evidence attached)</li></ul> What you'll bring <ul><li>Bachelor's degree in Business, Marketing, Operations, or related field (or equivalent practical experience).</li><li>0-2 years experience; fresh graduates welcome.</li><li>Strong communication in Arabic and English; confident with store staff and supervisors.</li><li>Organized and detail-oriented; comfortable following checklists and SOPs.</li><li>Basic proficiency with Google Sheets/Excel, mobile apps, WhatsApp/Email; quick to learn new tools.</li><li>KSA driver's license (required); willing to travel frequently within the city/region.</li></ul> Nice to have <ul><li>Experience in retail field ops, merchandising, or auditing.</li><li>Familiarity with CRM/ticketing tools (e.g., Salesforce, Asana/Monday, Freshdesk/Jira).</li><li>Basic knowledge of POS/cashier workflows.</li></ul>

Instore Operations Associate

umart

Looking for female retail sales staff with retail experience with core focus being store standards and customer service. Minimum 2 years of experience is needed and fluency in English language is a must and knowledge of Arabic will be an advantage.Location will be based out of one of our retail stores in Dubai or SharjahJob Types: Full-time, ContractPay: AED2,500.00 - AED2,700.00 per month

Female Retail Sales Associate

PARTY CORNER

Key ResponsibilitiesRetail Store Operations<ul><li>Greet customers, assist with product selection, and provide expert guidance on party planning and decoration solutions.</li><li>Maintain a clean, organized, and visually appealing store environment.</li><li>Process point-of-sale transactions accurately and efficiently.</li><li>Handle customer inquiries, complaints, and returns with professionalism and empathy.</li><li>Assist with in-store events, seasonal displays, and promotional activities.</li></ul>Inventory &amp; Merchandising<ul><li>Monitor and manage inventory levels to ensure product availability and avoid stockouts or overstock.</li><li>Receive, unpack, and organize new stock; conduct regular inventory audits.</li><li>Assist with merchandising, product tagging, labeling, and pricing updates.</li><li>Report inventory discrepancies and support stock replenishment planning.</li></ul>Party Decoration &amp; Creative Support<ul><li>Design and prepare creative party decorations, displays, and themed setups.</li><li>Provide decoration ideas and solutions tailored to customer needs and event themes.</li></ul>E-Commerce Management (Amazon &amp; Noon)<ul><li>Manage product listings on Amazon.ae and Noon Seller Lab platforms, ensuring accurate descriptions, pricing, and high-quality imagery.</li><li>Upload new products, update existing listings, and optimize content for visibility and conversions.</li><li>Process online orders, coordinate packaging and fulfillment, and ensure timely dispatch and tracking.</li><li>Monitor marketplace dashboards, respond to customer reviews and messages, and resolve order issues.</li><li>Assist with promotions, marketplace campaigns, and performance tracking.</li></ul>Required Skills &amp; Qualifications<ul><li>Retail Experience: Minimum 1&ndash;2 years working in a retail environment, preferably in party supplies, gifts, or related merchandise.</li><li>E-Commerce Experience: Hands-on experience managing online store operations on Amazon and/or Noon, including listings, order processing, and basic platform tools.</li><li>Strong understanding of inventory control, merchandising standards, and stock management procedures.</li><li>Excellent customer service and communication skills with the ability to handle complaints and difficult situations professionally.</li><li>Creative mindset with experience in party decoration, visual merchandising, or event design.</li><li>Proficiency in Microsoft Office (Excel, Word) and comfortable using seller dashboards and e-commerce tools.</li><li>Ability to multitask, prioritize work effectively, and operate independently in a fast-paced environment.</li><li>Detail-oriented, organized, and reliable with a proactive attitude.</li><li>Flexibility to work weekends and peak retail hours.</li></ul>Preferred (but Not Required)<ul><li>Familiarity with digital marketing fundamentals for online marketplaces.</li><li>Experience with SEO or keyword optimization for product listings.</li><li>Basic graphic skills for product images or promotional content.</li></ul>Benefits<ul><li>Competitive salary</li><li>Performance bonuses</li><li>Employee discounts</li><li>Training opportunities</li></ul>Job Type: Full-timePay: AED1,000.00 - AED3,000.00 per month

Party Supplies Store Associate

PUMA Group

<div>
 SPEED &amp; SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy and all genders are welcome. Simply click APPLY ONLINE and follow the steps to upload your application.
 
 
 
 YOUR MISSION:
 
 
 
 <ul>
 <li>
 Actively communicate with customers in a friendly and helpful manner, promoting the PUMA brand and merchandise in trying to fulfill the customers&rsquo; needs and meet selling standards
 </li>
 <li>
 Understand business needs and expectations to individually influence store objectives in sales, store environment, and business operations
 </li>
 <li>
 Adhere to and consistently demonstrate behavior of all PUMA policies and procedures to ensure a consistent business setting for customers and employees
 </li>
 <li>
 Be up to date and show understanding of product, PUMA procedures, and company initiatives to effectively communicate with customers and fellow PUMA team members
 </li>
 <li>
 Adhere to and consistently demonstrate behavior of PUMA retail operations initiatives to strengthen PUMA International&rsquo;s competitive position within the marketplace.
 </li>
 <li>
 Consistently participate and demonstrate understanding of store programs involving safety, operations, service and loss prevention to positively add to store&rsquo;s overall performance
 </li>
 <li>
 Understand store merchandise, sales and operations related statistics to gain expected business knowledge and to positively add to overall store performance
 </li>
 <li>
 Actively play a part and add to PUMA store standards on the sales floor and back areas including cleaning, maintenance, organization, product flow, store presentation and general consistency to help achieve store&rsquo;s objectives accurately and on time
 
 
 </li>
 </ul>
 
 YOUR TALENT:
 
 
 
 <ul>
 <li>
 First sales experience preferably in a fast pace retail environment
 </li>
 <li>
 Passion for PUMA Brand
 </li>
 <li>
 Customer-oriented, reliable and friendly personality
 </li>
 <li>
 Strong team player
 </li>
 <li>
 Excellent communication skills
 </li>
 <li>
 Ability to learn fast
 </li>
 <li>
 Computer literacy including basic knowledge about common MS programs
 
 
 </li>
 </ul>
 PUMA supports over 19,000 employees across 120+ countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.
 
 
 PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.
</div>

Retail Sales Associate

Cars24 Arabia

<div><div>Who are we?</div><div></div><div> 
CARS24 isn&rsquo;t just a name; we&rsquo;re a driving force in the pre-owned automobile industry, revolutionizing the way buyers get behind the wheel of their dream cars. From earning unicorn status in India to hitting the gas on our global expansion across the UAE and Australia, we&rsquo;re all about turning the gears of innovation. Our secret? A dream team that leads with passion and drives with purpose.</div><div></div><div> 
Now, we&rsquo;re revving up our team in the UAE and looking for talent ready to make our journey of progress their own. Buckle up, because the current pit stop is within the Procurement function as a Retail Associate.</div><div></div><div> 
What Will You Be Doing in the Driver&rsquo;s Seat?</div><ul><li>
Source and secure high-quality used vehicles from trusted fleet partners, rental companies, auctions, and wholesale distributors.</li><li>
Build and maintain strong relationships with suppliers to keep our inventory engine running smoothly.</li><li>
Monitor market trends and inventory needs to shift gears and adjust sourcing strategies.</li><li>
Oversee or coordinate thorough vehicle inspections to meet our quality and reconditioning benchmarks.</li><li>
Negotiate deals that are both strategic and profitable &mdash; from pricing to purchase terms.</li><li>
Coordinate with logistics teams to ensure timely vehicle deliveries and smooth handovers.</li><li>
Maintain accurate records of purchases, costs, and supplier agreements.</li><li>
Track the performance of procured inventory and fine-tune your approach when needed.</li><li>
Attend industry auctions, networking events, and trade shows to expand your sourcing highway.</li></ul><div></div><div> 
What&rsquo;s Under the Hood:</div><ul><li>
2+ years of experience in used vehicle procurement, ideally from fleet or wholesale sources</li><li>
Strong understanding of vehicle types, pricing trends, and condition grading</li><li>
A solid network of fleet managers, auction houses, or distributors is a huge plus</li><li>
Proficient in Microsoft Excel, inventory tools, and auction platforms</li><li>
Valid UAE driver&rsquo;s license and open to occasional travel</li></ul><div></div><div> 
What&rsquo;s in It for You?</div><ul><li>
Competitive pay that keeps up with the pace of the industry</li><li>
Benefits that align with market standards</li><li>
A fast-moving, car-loving team that values ownership and initiative</li><li>
The chance to drive impact, shift gears in your career, and grow with a company that&rsquo;s redefining how people buy cars</li></ul></div><div></div>

Retail Associate

Al-Futtaim

Overview of the role Job Requisition ID : 173082Maintains aspirational hospitality and fresh counter standards throughout the trading day for customers and colleagues. Maintaining a safe and legal working environment for customers and colleagues. What you will do <ul><li>Maintains aspirational Hospitality and Fresh Counter standards throughout the trading day for customers and colleagues</li><li>Uses the Ready to Trade Checklist and product specification checklist to maintain opening Standards</li><li>Ensures products are displayed according to visual display standards for opening and maintained at all time</li><li>Implements principles of 'Clean As You Go' for kit, counters and seating areas</li><li>Logs equipment failures in line with the checklist provided</li><li>Prepares the product for the customer focusing on presentation, quality and efficiency as per the SOP</li><li>Maintains a high level of personal and food hygiene at all times</li><li>Aware of sales targets and uses this information to drive additional sales</li><li>Uses knowledge to share and support customers with their purchase, including location of products, newness, nutritional content, size, how it differs from the competition and price range, etc.</li><li>Seeks opportunity to promote deals and offers, up sell and offer perfect partner products</li><li>Drives Units Per Transactions by ensuring correct products are in the right place and replenished</li><li>Helps the customers to shop via the different options e.g. Cake orders, Take away service, Menu orders, Call and Collect (During Ramadan Only)</li><li>Provides targeted product tasting to educate customers on new products, increase product awareness and increase sales where applicable</li><li>Understands what the point of difference is between M&S products and the equivalent products with other retailers</li><li>Uses selling skills and in depth knowledge of products to personally drive sales</li><li>Replenishes products throughout the trading day</li><li>Check stock reports for new and replenished lines and ensure they are displayed</li><li>Maintains the integrity of store stock system, including the correct recording of waste and tasting quality through manual input of all checklist and timely submission to the admin team for input into the system</li><li>Drives stock accuracy processes through stock counts, stock take, log system</li><li>Carries out simple counts, utilizing stock file report and completes full bi-weekly stock count</li><li>Maintains a safe and legal working environment for customers and colleagues</li><li>Completes Date Expired Food (DEF) process, hot food temperature due diligence and signs DEF documentation relevant to area</li><li>Maintains the cold chain and frozen temperature requirements</li><li>Ensures all legal ticketing process and decor within section is delivered to policy</li><li>Delivers a safe working environment for both customers and colleagues</li><li>Carries out price checking, actions red alerts</li><li>Maintains a high level of personal and food hygiene at all times</li><li>Uses equipment in line with health and safety principles and training</li><li>Takes responsibility for maintaining store equipment</li><li>Has an awareness of potential hazards and takes appropriate action</li></ul> Required Skills to be successful <ul><li>The Café Assistant should have a friendly and engaging personality and be comfortable with working with members of the general public. They should be confident, helpful and polite and be physically fit as they will be on their feet for most of the day. They should have a comprehensive understanding of the areas of sales they are working in : i.e. retail, F&B, fast moving stock, etc. Most importantly they should be able to work as part of a team.</li><li>Good verbal communication skills</li><li>F&B hygiene knowledge and certification</li><li>Some heavy lifting</li><li>Ability to stand for a minimum of 8 hours</li></ul> What equips you for the role <ul><li>High School (Bachelor Preferred)</li><li>4-5 years' experience in F&B (Food and Beverage)</li><li>Proven ability to achieve goals</li><li>Good Personality</li><li>Good communication skills</li><li>Excellent relationship skills</li><li>Accountability</li></ul>We're here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Cafe Assistant / Customer Service Associate Retail M&S UAE

Ananline Fashion Designs

ANANLINE Boutique | Location: DUBAI

Are you passionate about fashion and customer service? Join our growing ANANLINE brand as a Sales Associate — where elegance meets tradition.

Role Overview:

You’ll be responsible for sales across multiple channels:

In-store retail sales
Online orders via WhatsApp, Instagram, or website
B2B and wholesale client handling
Requirements:

Female, Arabic (English is a plus)
Experience in fashion or retail sales (abaya experience preferred)
Presentable, confident, and customer-focused
Flexible with working hours (weekends, events, etc.)
Able to work with sales targets and commission

Arabic-Speaking Female Sales Associate

Explore 721+ Retail store associate in Dubai this January. Find roles across top companies and apply now to boost your career.