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customer service representative Jobs in Dubai

customer service representative

sales assistant

retail store associate

Al-Futtaim

<div>
 
 Job Requisition ID:
 
 175887
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 
 
 
 Overview Of The Role:
 
 
 
 <ul>
 <li>
 The Customer Service Associate plays a key role in delivering exceptional service to customers, maintaining store standards, managing inventory, and assisting with sales. This role involves handling customer inquiries and complaints, ensuring the store is well-stocked and visually appealing, and operating the cash register in accordance with company policies.
 </li>
 <li>
 You will be an integral part of the retail team, aiming to enhance customer satisfaction and increase sales revenues. Success in this position involves maintaining a positive shopping environment, understanding customer needs, and efficiently managing sales processes.
 
 
 </li>
 </ul>
 
 What You Will Do:
 
 
 
 Customer Service &amp; Complaint Handling
 
 
 <ul>
 <li>
 Engage with customers to provide a high level of service and assist with their needs.
 </li>
 <li>
 Address basic customer complaints and escalate issues as needed.
 
 
 </li>
 </ul>
 Visual Merchandising &amp; Store Maintenance
 
 
 <ul>
 <li>
 Ensure that the store is well-organized and adheres to company visual merchandising standards.
 </li>
 <li>
 Regularly clean and maintain the sales floor to create an inviting shopping environment.
 
 
 </li>
 </ul>
 Stock Management &amp; Inventory
 
 
 <ul>
 <li>
 Actively participate in receiving new shipments and restocking the store.
 </li>
 <li>
 Help manage inventory and ensure the store is fully stocked.
 
 
 </li>
 </ul>
 Sales Support (Upselling &amp; Cross-selling)
 
 
 <ul>
 <li>
 Recommend products to customers based on their needs, focusing on upselling and cross-selling.
 </li>
 <li>
 Stay updated on product information to make informed recommendations.
 
 
 </li>
 </ul>
 Cash Register Operation
 
 
 <ul>
 <li>
 Operate the cash register, process transactions, and follow company policies for handling payments.
 </li>
 <li>
 Ensure accurate cash handling and maintain a clean and organized checkout area.
 
 
 </li>
 </ul>
 
 Required Skills To Be Successful:
 
 
 
 <ul>
 <li>
 Strong verbal communication skills.
 </li>
 <li>
 Exceptional customer service skills.
 </li>
 <li>
 Attention to detail for maintaining store standards.
 </li>
 <li>
 Ability to engage in upselling and cross-selling.
 
 
 </li>
 </ul>
 
 What Qualifies You For The Role:
 
 
 
 <ul>
 <li>
 Previous experience in customer-facing roles, with a focus on providing excellent service.
 </li>
 <li>
 Strong verbal communication and interpersonal skills to interact with customers effectively.
 </li>
 <li>
 Ability to maintain high store standards, both in terms of product organization and cleanliness.
 </li>
 <li>
 Experience in operating cash registers and following cash handling procedures.
 
 
 </li>
 </ul>
 
 About Al-Futtaim Retail
 
 
 
 Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa &amp; Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&amp;B) across Asia. We are also one of the largest Global partners of Marks and Spencer&rsquo;s in both regions with over 75 stores offering both fashion &amp; food options.
 
 
 Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&amp;Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference&hellip;
</div>

Sales Executive/ Customer Service Associate | Retail | M&S | UAE

PUMA Group

<div>
 SPEED &amp; SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy and all genders are welcome. Simply click APPLY ONLINE and follow the steps to upload your application.
 
 
 
 YOUR MISSION:
 
 
 
 <ul>
 <li>
 Actively communicate with customers in a friendly and helpful manner, promoting the PUMA brand and merchandise in trying to fulfill the customers&rsquo; needs and meet selling standards
 </li>
 <li>
 Understand business needs and expectations to individually influence store objectives in sales, store environment, and business operations
 </li>
 <li>
 Adhere to and consistently demonstrate behavior of all PUMA policies and procedures to ensure a consistent business setting for customers and employees
 </li>
 <li>
 Be up to date and show understanding of product, PUMA procedures, and company initiatives to effectively communicate with customers and fellow PUMA team members
 </li>
 <li>
 Adhere to and consistently demonstrate behavior of PUMA retail operations initiatives to strengthen PUMA International&rsquo;s competitive position within the marketplace.
 </li>
 <li>
 Consistently participate and demonstrate understanding of store programs involving safety, operations, service and loss prevention to positively add to store&rsquo;s overall performance
 </li>
 <li>
 Understand store merchandise, sales and operations related statistics to gain expected business knowledge and to positively add to overall store performance
 </li>
 <li>
 Actively play a part and add to PUMA store standards on the sales floor and back areas including cleaning, maintenance, organization, product flow, store presentation and general consistency to help achieve store&rsquo;s objectives accurately and on time
 
 
 </li>
 </ul>
 
 YOUR TALENT:
 
 
 
 <ul>
 <li>
 First sales experience preferably in a fast pace retail environment
 </li>
 <li>
 Passion for PUMA Brand
 </li>
 <li>
 Customer-oriented, reliable and friendly personality
 </li>
 <li>
 Strong team player
 </li>
 <li>
 Excellent communication skills
 </li>
 <li>
 Ability to learn fast
 </li>
 <li>
 Computer literacy including basic knowledge about common MS programs
 
 
 </li>
 </ul>
 PUMA supports over 19,000 employees across 120+ countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.
 
 
 PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.
</div>

Retail Sales Associate

Pick & Mix

*** Female Retail Sales Associate*** It is an advantage if you are fluent in Arabic.Roles and Responsibilities<ul><li>Engage customers with a warm and friendly demeanor to create an inviting shopping atmosphere that encourages repeat visits.</li><li>Maintain visual merchandising standards by ensuring displays are attractive and stocked, fostering an appealing shopping experience.</li><li>Process transactions accurately and efficiently while handling cash and credit card transactions, minimizing wait times for customers.</li><li>Collaborate with team members to achieve sales targets and participate in promotional events that drive customer engagement.</li><li>Utilize point-of-sale systems and inventory software to track sales and manage stock levels, ensuring product availability.</li><li>Conduct regular stock checks and assist in inventory management to prevent loss and ensure timely replenishment of merchandise.</li></ul>Desired Candidate Profile<ul><li>Strong interpersonal and communication skills to effectively engage with customers and foster relationships.</li><li>Fluency in English is essential; proficiency in additional languages(Arabic) is highly valued to cater to diverse customer bases.</li><li>Minimum of 2-3 years of experience in retail sales.</li></ul>Job Type: Full-timePay: From AED3,000.00 per monthExperience:<ul><li>sales: 1 year (Preferred)</li></ul>Language:<ul><li>arabic (Preferred)</li><li>english (Preferred)</li></ul>License/Certification:<ul><li>emirates id (Preferred)</li></ul>

Female Retail Sales Associate

Al Mukhalat Perfume LLC

PRIOR EXPERIENCE in PERFUMES RETAIL SALES IN UAE for a minimum of 2 years is Mandatory.Experience in counter sales/indoor retail sales/sales promotion is a must.Strong communication and interpersonal skills.Knowledge of perfume products and sales techniques.Ability to work a flexible schedule, including weekends and holidaysExcellent time management skills and the ability to multitaskPositive attitude, self-motivated, and enthusiastic.Language: ENGLISH/ARABIC/ TAGALOGJob Type: Full-timePay: AED2,500.00 - AED3,500.00 per monthApplication Question(s):<ul><li>How many days you need to join the company ?</li><li>How many years of experience in retail sale?</li><li>Do you have own/ freelance visa ?</li></ul>

SALES ASSOCIATE ( PERFUME RETAIL)

BFL Group

<div>
 
 
 Company Overview
 
 
 
 BFL Group is one of the world&rsquo;s leading off-price retailers of fashion and homeware. With headquarters based in the United Arab Emirates, we serve multiple markets across the region and Southeast Asia.
 
 
 
 
 
 Our goal is to delight customers and entice them back with the promise of exceptional pieces that excite, all at up to 80% off the original retail price for fashion designer brands. Our unique &ldquo;Treasure Hunt&rdquo; model ensures there is always something new to explore, desire, and discover within our stores. Our customers walk out with new items every time they visit any of our stores.
 
 
 
 
 
 
 Role Purpose:
 
 
 
 The Sales Associate supports store operations by assisting customers, driving sales, and maintaining store standards to ensure a positive shopping experience.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 Customer Engagement &amp; Sales
 
 
 <ul>
 <li>
 Greet customers and assist with product selection and inquiries.
 </li>
 <li>
 Promote products, offers, and in-store promotions.
 </li>
 <li>
 Meet or exceed individual and team sales targets.
 </li>
 </ul>
 
 
 
 
 
 Store Operations &amp; Merchandising
 
 
 <ul>
 <li>
 Maintain a clean, organized, and attractive sales floor.
 </li>
 <li>
 Restock shelves, price merchandise, and assist with inventory control.
 </li>
 <li>
 Support smooth store operations by coordinating with team members.
 </li>
 </ul>
 
 
 
 
 
 Compliance &amp; Store Standards
 
 
 <ul>
 <li>
 Follow store policies, SOPs, and health &amp; safety guidelines.
 </li>
 <li>
 Maintain professional conduct with customers and colleagues.
 </li>
 <li>
 Attend required trainings and meetings and support other duties as assigned.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Minimum 1&ndash;2 years of retail or customer service experience.
 </li>
 <li>
 Strong communication and interpersonal skills.
 </li>
 <li>
 Sales-driven mindset with customer focus.
 </li>
 <li>
 Ability to work flexible hours and adapt to a fast-paced environment.
 </li>
 </ul>
</div>

Sales Associate

Cuple

Job Summary:We are seeking an experienced and dynamic Sales Associate to join our retail team. The ideal candidate will have a strong sales background, excellent customer service skills, and the ability to communicate fluently in Arabic and EnglishKey Responsibilities:<ul><li>Welcome and assist customers in a professional and friendly manner</li><li>Understand customer needs and offer suitable product recommendations</li><li>Achieve and exceed individual and store sales targets</li><li>Supervise and guide junior sales staff when required</li><li>Handle customer complaints or inquiries with a positive attitude</li><li>Maintain visual merchandising and store presentation standards</li><li>Keep updated with product knowledge, stock levels, and promotions</li><li>Assist with inventory control and stock replenishment</li><li>Report to Shop In-Charge or Area Manager with daily sales updates</li><li>Support opening/closing procedures of the store</li></ul>Requirements:<ul><li>Minimum 2&ndash;4 years of retail sales experience (fashion/perfume/footwear preferred)</li><li>Fluent in Arabic and English preferred (spoken and written)</li><li>Strong interpersonal and communication skills</li><li>Customer-focused with a positive and energetic attitude</li><li>Presentable, professional, and confident in client interaction</li><li>Able to work flexible shifts including weekends and holidays</li><li>Team player with leadership potential</li></ul>Job Type: Full-timePay: AED2,000.00 - AED3,000.00 per monthLanguage:<ul><li>Arabic (Required)</li></ul>

Sales Associate-Arabic & English speaking

<div>
 
 Job Requisition ID:
 
 175613
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 
 
 
 Overview Of The Role:
 
 
 
 <ul>
 <li>
 The Sales Associate plays a crucial role in generating store sales and delivering a positive customer experience. This involves actively engaging with customers, maintaining store presentation standards, and executing a variety of operational tasks as directed by the store management. Success in this role requires a positive attitude, excellent customer service, and the ability to thrive in a fast-paced retail environment.
 
 
 </li>
 </ul>
 
 What You Will Do:
 
 
 
 General
 
 
 <ul>
 <li>
 Maintain store standards and cleanliness to create a sparkling clean and organized environment.
 </li>
 <li>
 Create a positive first impression for customers with an energetic attitude and adherence to dress code.
 </li>
 <li>
 Greet customers immediately upon entering the store with a smile and sincere, non-business-like greeting.
 </li>
 <li>
 Provide customers with current and relevant information about the products.
 </li>
 <li>
 Deliver quality service in the fitting rooms, follow up with customers in a timely manner, maintain cash wrap cleanliness, and attempt to add on to the sale.
 </li>
 <li>
 Offer efficient service at the cash wrap, offer gift cards, maintain cleanliness, and capture customer information in the database.
 </li>
 <li>
 Sincerely thank all customers for shopping as they exit the store and invite them to return.
 
 
 </li>
 </ul>
 
 Required Skills To Be Successful:
 
 
 
 <ul>
 <li>
 Excellent interpersonal and communication skills.
 </li>
 <li>
 Strong ability to multitask and manage time effectively.
 </li>
 <li>
 Detail-oriented with a focus on maintaining cleanliness and presentation standards.
 </li>
 <li>
 Ability to adapt and perform in a fast-paced retail environment.
 
 
 </li>
 </ul>
 
 What Qualifies You For The Role:
 
 
 
 <ul>
 <li>
 High School Degree required.
 </li>
 <li>
 1-2 years of retail sales experience essential.
 </li>
 <li>
 Good verbal communication skills are a must.
 </li>
 <li>
 Ability to perform some heavy lifting and stand for at least 8 hours.
 
 
 </li>
 </ul>
 
 About Al-Futtaim Retail
 
 
 
 Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa &amp; Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&amp;B) across Asia. We are also one of the largest Global partners of Marks and Spencer&rsquo;s in both regions with over 75 stores offering both fashion &amp; food options.
 
 
 Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&amp;Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference&hellip;
</div>

Sales Assistant | Retail | Sandro Palm Nakheel Mall

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