sales manager

marketing manager

sales associate

operations manager

assistant sales manager

retail store manager

Scope Investment

The Store Manager is responsible for managing the overall store operations, driving sales performance, ensuring operational excellence, maintaining customer service standards, and leading the in-store team. The role requires a dynamic leader with a deep understanding of retail KPIs, people management, inventory control, and local compliance standards. The position is  accountable for profitability, store performance, and team engagement.  KEY RESPONSIBILITIES 1. Sales &amp; Business Performance: <ul><li>Drive and achieve monthly, quarterly, and annual sales targets and profit objectives.</li><li>Monitor store KPIs including sales target, conversion rates, UPT, ATV and footfall trends.</li><li>Identify opportunities to increase revenue through promotional strategies, upselling, cross-selling.</li><li>Analyse sales performance data and develop action plans to address shortfalls and maximize growth.</li></ul> 2. Store Operations &amp; Compliance: <ul><li>Ensure smooth day-to-day store operations including opening/closing procedures, cash handling, and administrative duties.</li><li>Maintain high standards of store appearance, hygiene, safety, and visual merchandising in line with brand guidelines.</li><li>Implement and enforce company SOPs including cash management, stock handling, refund/exchange policies, and loss prevention.</li><li>Ensure full compliance with local labor laws, health and safety standards, and government regulations.</li></ul> 3. Team Leadership &amp; Development:<ul><li>Lead, manage, and develop a team of Sales Associates, Senior Sales Associate, and Store In-Charge.</li><li>Conduct regular performance reviews, one-on-one coaching, and motivational initiatives to drive staff productivity.</li><li>Oversee staff scheduling, leave planning, and floor coverage to ensure operational continuity.</li><li>Foster a collaborative and performance-oriented team culture, recognizing high performers and managing underperformance effectively.</li></ul> 4. Customer Experience &amp; Service Quality: <ul><li>Maintain a customer-first culture by ensuring staff deliver consistent, high-quality service.</li><li>Handle complex customer issues or escalations promptly and professionally.</li><li>Train the team in product knowledge, upselling techniques, and customer interaction etiquette.</li></ul> 5. Inventory &amp; Merchandising Control: <ul><li>Monitor inventory levels, identify slow-moving or fast-moving items, and take corrective actions.</li><li>Oversee stock replenishment, stockroom organization, damage reporting, and inter-store transfers.</li><li>Ensure 100% accuracy in stock counts and coordinate periodic audits, stocktakes, and loss investigations.</li><li>Work with the merchandising and buying teams to ensure appropriate product mix and availability.</li></ul> 6. Reporting &amp; Administration: <ul><li>Submit timely and accurate sales reports, manpower rosters, expense summaries, and operational checklists.</li><li>Track key performance data and prepare monthly dashboards.</li><li>Maintain proper records of store expenses and petty cash.</li><li>Liaise with HR for staffing requirements, disciplinary actions, and grievances.</li></ul>  Education &amp; Qualifications;  <ul><li>Diploma or Bachelor’s degree.</li><li>Language Proficiency in English is a must.</li><li>Specialized Training Customer Service Excellence or Retail Sales Training (Preferred).</li></ul> Minimum Experience: <ul><li>Minimum 7-9 years of experience in retail, with 3-5 years in a store leadership role.</li><li>Strong experience in high-traffic retail environments and team management is essential.</li><li>Prior experience in fashion retail is preferred.</li><li>Proven track record in team management, customer service, and retail sales achievement.</li></ul>

Retail Store Manager (Arabic speaker) (Tommy Bahama)

The Store Manager is responsible for managing the overall store operations, driving sales performance, ensuring operational excellence, maintaining customer service standards, and leading the in-store team. The role requires a dynamic leader with a deep understanding of retail KPIs, people management, inventory control, and local compliance standards. The position is  accountable for profitability, store performance, and team engagement. KEY RESPONSIBILITIES 1.Sales &amp; Business Performance: <ul><li>Drive and achieve monthly, quarterly, and annual sales targets and profit objectives.</li><li>Monitor store KPIs including sales target, conversion rates, UPT, ATV and footfall trends.</li><li>Identify opportunities to increase revenue through promotional strategies, upselling, cross-selling.</li><li>Analyse sales performance data and develop action plans to address shortfalls and maximize growth.</li></ul> 2. Store Operations &amp; Compliance: <ul><li>Ensure smooth day-to-day store operations including opening/closing procedures, cash handling, and administrative duties.</li><li>Maintain high standards of store appearance, hygiene, safety, and visual merchandising in line with brand guidelines.</li><li>Implement and enforce company SOPs including cash management, stock handling, refund/exchange policies, and loss prevention.</li><li>Ensure full compliance with local labor laws, health and safety standards, and government regulations.</li></ul> 3. Team Leadership &amp; Development: <ul><li>Lead, manage, and develop a team of Sales Associates, Senior Sales Associate, and Store In-Charge.</li><li>Conduct regular performance reviews, one-on-one coaching, and motivational initiatives to drive staff productivity.</li><li>Oversee staff scheduling, leave planning, and floor coverage to ensure operational continuity.</li><li>Foster a collaborative and performance-oriented team culture, recognizing high performers and managing underperformance effectively.</li><li> </li></ul>4. Customer Experience &amp; Service Quality: <ul><li>Maintain a customer-first culture by ensuring staff deliver consistent, high-quality service.</li><li>Handle complex customer issues or escalations promptly and professionally.</li><li>Train the team in product knowledge, upselling techniques, and customer interaction etiquette.</li><li> </li></ul>5. Inventory &amp; Merchandising Control: <ul><li>Monitor inventory levels, identify slow-moving or fast-moving items, and take corrective actions.</li><li>Oversee stock replenishment, stockroom organization, damage reporting, and inter-store transfers.</li><li>Ensure 100% accuracy in stock counts and coordinate periodic audits, stocktakes, and loss investigations.</li><li>Work with the merchandising and buying teams to ensure appropriate product mix and availability.</li></ul> 6. Reporting &amp; Administration: <ul><li>Submit timely and accurate sales reports, manpower rosters, expense summaries, and operational checklists.</li><li>Track key performance data and prepare monthly dashboards.</li><li>Maintain proper records of store expenses and petty cash.</li><li>Liaise with HR for staffing requirements, disciplinary actions, and grievances.</li></ul>  Education &amp; Qualifications;  <ul><li>Diploma or Bachelor’s degree.</li><li>Language Proficiency in English is a must.</li><li>Specialized Training Customer Service Excellence or Retail Sales Training (Preferred).</li></ul> Minimum Experience Store Manager:  <ul><li>Minimum 7-9 years of experience in retail, with 3-5 years in a store leadership role.</li><li>Strong experience in high-traffic retail environments and team management is essential.</li><li>Prior experience in fashion retail is preferred.</li><li>Proven track record in team management, customer service, and retail sales achievement.</li></ul>

Retail Store Manager (Arabic or Russian Speaker) (Oakley)

Chalhoub Group

<div>INSPIRE | EXHILARATE | DELIGHT
For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear. 
 
Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer. 
 
Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work. 
 
To keep the innovation journey going, the Group has set up &ldquo;The Greenhouse&rdquo;, which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles. 
What you'll be doing
Our Store Manager is responsible for driving the store business. They work towards achieving the store sales&rsquo; target, build a base of loyal VIP customers by recruiting and retaining them, manage the team and ensure full adherence to the brand&rsquo;s guidelines and store processes.<h5 class="jobSectionHeader">
Key Responsibilities</h5>
Drive the Business<ul>
<li>
Lead by example and represent the brand by communicating its values and philosophy though all activities and interactions with customers and other team members</li>
<li>Define, execute and monitor the store action plan to achieve sales targets and KPIs.</li>
<li>Manage the customer database to build strong relationship with customers and create future potential selling opportunities</li>
<li>Stay ahead of latest trends, products and competitors and share feedback with relevant stakeholders in the back-office team. Conduct quarterly SWOT analysis and discuss the outcome with your team and line manager.</li>
<li>Think hybrid by leveraging all type of point of sales online and offline.</li>
</ul>
Team Leadership and Development<ul>
<li>
Provide a clear vision to the team about the business and store&rsquo;s vision and key directions</li>
<li>Identify, recruit, develop and retain strong talents</li>
<li>Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the leadership and HR teams.</li>
<li>Act as a coach for the team members and promote growth mindset by leveraging the Group&rsquo;s available learning tools and platforms an constantly monitor the team&rsquo;s development plans and professional growth.</li>
<li>Ensure performance improvement plans are discussed and documented in a transparent manner.</li>
</ul>
Customer Experience<ul>
<li>
Develop the omnichannel mindset among the team by constantly promoting the different touchpoints of the customer experience (physical and digital).</li>
<li>Use the clienteling approach and techniques with a focus on VIPs, leveraging customer data to proactively catering to their needs and preferences, the brand&rsquo;s ecommerce business including different activities, offerings, activations, etc.</li>
<li>Recruit new clients and convert them into loyal VIP customers by providing them with an excellent experience and constantly networking with them</li>
</ul>
Operational Excellence<ul>
<li>
Ensure all sales and operational policies and procedures (SOP&rsquo;s) are followed and maintained in the store.</li>
<li>Ensure e-commerce orders are prepared and processed within the set SLAs in terms of time and quality and no fulfillment action is pending in the store.</li>
<li>Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, OMS, Whatsapp Business, etc.) and ensure the team is well versed with it or overwise trained on it.</li>
<li>Ensure all operating standards are followed from stock replenishment to organising displays as per the brand&rsquo;s VM guidelines.</li>
<li>Ensure a healthy floor coverage by analyzing historical traffic data and anticipating peak hours</li>
<li>Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action.</li>
</ul>
What you&rsquo;ll need to succeed
<ul><li>Experience in a leadership role within Luxury Fashion Retail</li>
<li>Experience within Luxury retail UAE, Kuwait or Qatar</li>
</ul>
What we can offer you
With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
We Invite All Applicants to Apply
It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</div>

Store Manager - Maxmara, Dubai

Apparel Group

<div>
 
 Position Objective
 
 
 
 Stock Coordinator is responsible for receiving, inspecting, storing merchandise and maintaining accurate stock levels, organizing merchandise, and ensuring the seamless flow of products from the stockroom to the sales floor. Stock Coordinator works closely with store management, sales associates, and other team members to uphold a high standard of organization.
 
 
 
 Process
 
 
 
 Key Responsibility:
 
 
 <ul>
 <li>
 Receive merchandize and count it physically and electronically in order to ensure accuracy of information
 </li>
 <li>
 Inspect the quality of the products and report the discrepancies to store manager / assistant store manager about damaged products.
 </li>
 <li>
 Ensure proper storage and handling of merchandise to prevent damage.
 </li>
 <li>
 Classify and stock the products in the stock room as per the store procedures to ensure quick availability of the product.
 </li>
 <li>
 Tag the newly arrived stock and / or return the products as per the instruction of senior
 </li>
 <li>
 Assist the sales staff in replenishing stocks on the shelves in order to ensure availability of products at all times
 </li>
 <li>
 Ensure awareness and vigilance at all times of security in the store without any negligence
 </li>
 <li>
 Ensure the highest standards of housekeeping standards
 </li>
 <li>
 Flexible to work for extended hours during the Sale / Festival period
 </li>
 <li>
 Must be physically fit and ability of heavy lifting of around 10kgs of weight.
 </li>
 <li>
 Record the inventory inward / outward and maintain the report of the same
 </li>
 <li>
 Check for missing price tags and report the same
 </li>
 <li>
 Assist during Stock Take processes
 
 
 </li>
 </ul>
 
 Desired Experience
 
 
 
 The ideal Stock Coordinator in a retail company should have strong organizational Skills with familiarity with warehouse management system to keep track and manage stock. Previous experience in a similar stock, warehouse, or logistics role is preferred.
</div>

Stock Coordinator

CNTXT AI

<div>
 
 Job Description
 
 
 
 Job Summary
 
 
 
 We are seeking a dynamic and results-driven FMCG Brand, Retail &amp; Marketing Manager to lead brand growth, retail execution, and integrated marketing strategies across multiple channels. The ideal candidate will have strong experience in FMCG brand management, retail operations, trade marketing, consumer engagement, and sales growth initiatives. This role requires a strategic thinker with excellent commercial awareness and the ability to execute high-impact campaigns that strengthen brand presence and drive revenue.
 
 
 Key Responsibilities
 
 
 Brand Management
 
 <ul>
 <li>
 
 Develop and execute brand strategies aligned with company objectives and market trends.
 
 </li>
 <li>
 
 Manage brand positioning, product launches, packaging, and promotional activities.
 
 </li>
 <li>
 
 Monitor brand performance, consumer insights, and competitor activities to identify growth opportunities.
 
 </li>
 <li>
 
 Ensure consistency of brand identity across all retail and marketing channels.
 
 
 
 </li>
 </ul>
 
 Retail &amp; Trade Marketing
 
 <ul>
 <li>
 
 Plan and implement retail marketing campaigns to maximize in-store visibility and sales performance.
 
 </li>
 <li>
 
 Build and maintain strong relationships with distributors, retailers, and key account partners.
 
 </li>
 <li>
 
 Coordinate merchandising, POS materials, shelf placement, and promotional displays.
 
 </li>
 <li>
 
 Analyze retail sales data and market trends to optimize product availability and pricing strategies.
 
 
 
 </li>
 </ul>
 
 Marketing &amp; Communications
 
 <ul>
 <li>
 
 Lead integrated marketing campaigns across digital, social media, ATL, BTL, and experiential platforms.
 
 </li>
 <li>
 
 Manage advertising agencies, creative partners, and external vendors.
 
 </li>
 <li>
 
 Develop promotional calendars and oversee campaign execution within budget.
 
 </li>
 <li>
 
 Measure campaign effectiveness and prepare performance reports with actionable insights.
 
 
 
 </li>
 </ul>
 
 Business Development &amp; Strategy
 
 <ul>
 <li>
 
 Identify new market opportunities, customer segments, and channel expansion strategies.
 
 </li>
 <li>
 
 Collaborate with sales teams to align marketing initiatives with revenue targets.
 
 </li>
 <li>
 
 Forecast budgets, monitor ROI, and manage marketing expenditures efficiently.
 
 </li>
 <li>
 
 Support senior management with strategic planning and market intelligence.
 
 
 
 </li>
 </ul>
 
 Qualifications &amp; Requirements
 
 <ul>
 <li>
 
 Bachelor&rsquo;s degree in Marketing, Business Administration, or a related field.
 
 </li>
 <li>
 
 MBA or professional marketing certification is preferred.
 
 </li>
 <li>
 
 5+ years of experience in FMCG brand management, retail marketing, or trade marketing.
 
 </li>
 <li>
 
 Strong understanding of consumer behavior, retail dynamics, and FMCG distribution channels.
 
 </li>
 <li>
 
 Excellent communication, negotiation, and leadership skills.
 
 </li>
 <li>
 
 Proficiency in marketing analytics, MS Office, and digital marketing platforms.
 
 
 
 </li>
 </ul>
 
 Key Skills
 
 <ul>
 <li>
 
 Brand Strategy &amp; Positioning
 
 </li>
 <li>
 
 Retail Marketing &amp; Merchandising
 
 </li>
 <li>
 
 Trade Marketing
 
 </li>
 <li>
 
 Campaign Management
 
 </li>
 <li>
 
 Consumer Insights &amp; Market Research
 
 </li>
 <li>
 
 Budget Management
 
 </li>
 <li>
 
 Team Leadership
 
 </li>
 <li>
 
 Data Analysis &amp; Reporting
 
 </li>
 <li>
 
 Digital &amp; Social Media Marketing
 
 
 
 </li>
 </ul>
 
 KPIs / Performance Metrics
 
 <ul>
 <li>
 
 Brand growth and market share
 
 </li>
 <li>
 
 Retail sales performance
 
 </li>
 <li>
 
 Campaign ROI
 
 </li>
 <li>
 
 Distribution and shelf visibility
 
 </li>
 <li>
 
 Consumer engagement and retention
 
 </li>
 <li>
 
 Revenue and profitability targets
 
 
 
 </li>
 </ul>
 
 Work Environment
 
 <ul>
 <li>
 
 Fast-paced FMCG environment with cross-functional collaboration.
 
 </li>
 <li>
 
 Frequent coordination with sales teams, distributors, retailers, and marketing agencies.
 
 </li>
 <li>
 
 Occasional travel for market visits, retail audits, and promotional events.
 
 
 
 </li>
 </ul>
</div>

Marketing Manager F&B / FMCG

Majid Al Futtaim

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 
 JOB TITLE
 
 
 
 Buyer | Majid Al Futtaim LifeStyle | Buying
 
 
 
 
 
 
 ROLE SUMMARY
 
 
 
 The Buyer will be responsible for implementing the buy strategy for the assigned brand and building a product assortment that meets customer needs and drives the growth of the Majid Al Futtaim Lifestyle business. The Buyer will support the General Manager Merchandising in highlighting short and long-term strategic approaches, future growth opportunities, and areas of risk for the business with regards to product ranging, allocation, inventory, brand perception, pricing, and margin.
 
 
 
 
 
 
 ROLE PROFILE
 
 
 <ul>
 <li>
 Formulate a suitable buy strategy and plan in line with Brand and Majid Al Futtaim Lifestyle guidelines.
 </li>
 <li>
 Purchase commercial and profitable product ranges to maximize profitability and sales.
 </li>
 <li>
 Control all aspects of stock to minimize loss of sales and balance product mix through consistent and rigorous in season analyses.
 </li>
 <li>
 Negotiate product pricing, cost of shipment, payment terms, and intake margin with local vendors, taking into consideration business and cost effectiveness as the main consideration.
 </li>
 <li>
 Monitor brand performance, initiating corrective action where necessary to ensure operations are conducted within the agreed financial parameters.
 </li>
 <li>
 Deeply understand brand perception, product feedback, and product requests by regularly visiting stores and interacting with the store teams.
 </li>
 <li>
 Nurture a strong working relationship with the Planning, Finance, Digital, Logistics, and Operations teams to drive common business goals.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS
 
 
 <ul>
 <li>
 A Bachelors&rsquo; Degree, preferably in Business Management, Marketing or related field.
 </li>
 <li>
 Qualification in Retail Management.
 </li>
 <li>
 3-4 years of experience in a Buying and Merchandising role.
 </li>
 <li>
 Fashion retail background is mandatory.
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
 
 
</div>

Buyer - Fashion

Confidential

Introduction:  We are a leading UAE retail company representing a portfolio of premium sports, lifestyle, and consumer brands. We are seeking an experienced Senior Finance Analyst to join our finance team. We are known for our commitment to operational excellence, innovation, and delivering exceptional customer experiences, and we offer a dynamic and collaborative environment where employees can make a meaningful business impact. The Senior Finance Analyst will play a key role in financial planning, budgeting, forecasting, performance analysis, and strategic decision-making. Working closely with cross-functional teams, you will provide actionable financial insights that support sustainable growth, improve business performance, and influence key commercial decisions. Key Responsibilities <ul><li>Build and maintain the annual and monthly budget &amp; rolling forecast plans by channel, brand and store across Retail, Wholesale and E-commerce.</li><li>Track the business plans against the Budget/Forecast and identify risks and opportunities.</li><li>Work with the accounting team through month-end close on accruals and analytical review.</li><li>Own the monthly management reporting pack: P&amp;L by channel, brand and store, with variances against budget, forecast and last year.</li><li>Prepare the PowerPoint decks for business reviews, leadership meetings and brand principal updates.</li><li>Maintain KPI dashboards covering sales, margin, opex and inventory.</li><li>Support new store feasibilities, lease renewals and other investment cases.</li><li>Improve financial models and automate recurring reports (Excel; Power BI and AI tools).</li><li>Support ERP and BI enhancements and help keep master data clean.</li><li>Document reporting processes so they are repeatable and auditable.</li><li>Ad hoc scenario modelling/ decision support for management.</li></ul> Qualifications &amp; Experience <ul><li>Bachelor’s degree in finance, accounting or a related field; CIMA, ACCA, CA or CFA (qualified or part-qualified) preferred.</li><li>Five to eight years in FP&amp;A or commercial finance, with at least two to three years in retail; multi-store, multi-channel or franchise businesses.</li><li>GCC experience strongly preferred.</li><li>Advanced Excel and strong PowerPoint are essential; Power BI or a similar BI tool is a plus.</li><li>Hands-on experience of a major ERP (Microsoft Dynamics or similar).</li></ul>  Why Join us? This is an exciting opportunity to be part of a growing, multi-brand retail organization where your insights will directly influence business performance and strategic decision-making. You'll work alongside experienced professionals in a collaborative environment that values innovation, continuous improvement, and professional development. If you are a proactive finance professional with strong analytical skills and a passion for turning data into meaningful business insights, we encourage you to apply and take the next step in your career.

Senior Finance Analyst (Retail)

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