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Be Relax

Scope of Responsibilities Reporting to the area Manager, the Supervisor will have the following duties and responsibilities*:Daily Operations Management<ul><li>Lead and motivate the team to ensure high customer satisfaction by delivering treatments and selling products in compliance with the corporate SOP and procedures. Ensure all treatments are performed in a consistent manner and in the time allocated.</li><li>Perform professional services according to the company standards with attention to details and in a prompt timely manner. Advise guests of services available and promote retail products to guests with full product knowledge.</li><li>Participate in the promotion and brand visibility through the proper implementation of the corporate procedures and tools related to merchandising, marketing.</li><li>Ensure the cleanliness, and maintenance of all equipment of the spas as well as cleaning supplies availability.</li><li>Ensure the necessary systems and operational processes are in place and continuously improved to ensure a consistently excellent in-store customer experience.</li><li>Handle the potential claims of the customers in order to bring solutions to every customers to transform a complaint into a satisfied customer.</li></ul>Team Management<ul><li>Be an effective role model for the team</li><li>Encourage teamwork, motivate and engage the team in achieving targets, drive daily briefing.</li><li>Monitor individual performances and coach the team members individually.</li><li>Optimize the roster in line with the business activity. Ensure the employees are respecting working hours, breaks, and overtime and warn his/her manager in case of deviance.</li><li>Ensure a proper coordination between the team and the management team to maintain a good social climate and contribute to a good team cohesion.</li><li>Ensure the training of the team and the quality of the experience is always at a top level.</li><li>Raise awareness on the necessity of new training and perform internal audits of the shops.</li></ul>Back Office Management<ul><li>Ensure the accuracy of the transactions and perform the daily cash management deposit.</li><li>Participate in the Management meeting and report figures and activity of the shift.</li><li>Send daily reporting to the top management</li><li>Ensure the stock management of his/her shop is under control (par-stock follow-up/inventory,&hellip;) Monitor the stock management of the spa for retail and consumables, request, collect and stock in accordance to par stocks and inventory SOP.</li></ul>Skills and Qualities <ul><li>Customer service oriented</li><li>Excellent communication</li><li>Sales and target driven</li><li>Massage, manicure, or sales knowledge</li><li>Autonomy</li><li>Problem solver</li><li>Adaptability (open-minded) and flexibility</li><li>Organizing skills and priority management</li><li>Reliability and accuracy</li><li>Diplomatic and approachable</li><li>Team spirit</li><li>Interpersonal skills</li></ul>Academic Education &amp; Background<ul><li>Experiance:Graduate, 2/3 years experience in team management, and in the wellness or retail industry</li><li>Technology &amp; IT: Outlook, Excel, are a must</li><li>Languages: Fluent English required</li><li>Schedule: working early mornings, late evenings, night, week-ends required</li></ul>Job Types: Full-time, PermanentPay: AED5,000.00 per monthApplication Question(s):<ul><li>What is your current visa status?</li><li>Are you ok with the salary mentioned? </li><li>Can you work day and night shifts? </li><li>How good are you at MS Excel and Reporting? </li><li>Do you have work experience in Spa or Saloon?</li><li>Can you join immediately?</li><li>Do you have work experience as a Supervisor or Shift Leader?</li></ul>Work Location: In person

Spa Supervisor

Chalhoub Group

<div>INSPIRE | EXHILARATE | DELIGHT
For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.
Every step at Chalhoub Group is taken to build a future where luxury dreams become reality &mdash; bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse &mdash; the Group&rsquo;s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.
Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work certification in several markets.
Sustainability is at the core of the Group&rsquo;s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women&rsquo;s Empowerment Principles, and to have pledged to reach Net Zero by 2040. 
What you'll be doing
 Working as a Store Supervisor you will be responsible for assisting the Store Manager in managing the team's performance and schedule, ensuring the achievement of sales targets, providing an exceptional guest experience, maintaining the shop and brand merchandising, and managing stock in accordance with the Company's policies and procedures.<h5 class="jobSectionHeader">
Key Responsibilities</h5><ul><li>
Lead by example and represent the brand by communicating its values and philosophy though all activities and interactions with customers and other team members</li><li>
Follow all appropriate Retail policies, processes, and standard operating procedures to ensure that work is done in a systematic and consistent manner.</li><li>
Build and maintain guest experience standards in order to build strong loyalty.</li><li>
Assist in the achievement of the store's sales target by collaborating with the sales executive team to generate sales through high-selling techniques.</li><li>
Execute and Participate in projects and community events and activities with minimal supervision.</li><li>
Stay ahead of latest trends, products and competitors and share feedback with the store manager and relevant stakeholders in the back-office team.</li><li>
Team Management and Support</li><li>
Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the store manager and HR teams.</li><li>
Understand and communicate the organization&rsquo;s priorities to ensure team&rsquo;s alignment with Group&rsquo;s objectives</li><li>
Assist the Store Manager in defining areas of responsibility for each sales team member and manage, engage and guide the team reporting to the Store Manager</li><li>
Create and maintain schedule to ensure full coverage of the shop ﬂoor and maintain grooming standards of the staff</li><li>
Customer Centricity</li><li>
Implement and promote exceptional customer service in stores to boost sales and build customer trust and loyalty.</li><li>
Manage VIP Guests relationships</li><li>
Manage all customer complaints effectively to ensure efficient operations and consistent exceptional customer service.</li><li>
Operational Excellence</li><li>
Maintain all operating standards by ensuring cleanliness, high visual merchandising standards and stock replenishments are done as per the brand&rsquo;s VM guidelines</li><li>
Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, OMS, Business Whatsapp, etc.)</li><li>
Assist the Store Manager in preparing for inventory audit and enter all received goods in Baan inventory to ensure proper record of all stock movements</li><li>
Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines. And escalate complex issues to the Store Manager to ensure that the issue is closed efficiently and in a timely manner.</li></ul>
What we can offer you
With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
We Invite All Applicants to Apply
It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</div>

Store Supervisor - Tom Ford

<div>
 
 INSPIRE | EXHILARATE | DELIGHT
 
 
 
 For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.
 
 
 Every step at Chalhoub Group is taken to build a future where luxury dreams become reality &mdash; bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse &mdash; the Group&rsquo;s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.
 
 
 Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work&reg; certification in several markets.
 
 
 Sustainability is at the core of the Group&rsquo;s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women&rsquo;s Empowerment Principles, and to have pledged to reach Net Zero by 2040.
 
 
 
 What You'll Be Doing
 
 
 
 Working as a Store Supervisor you will be responsible for assisting the Store Manager in managing the team's performance and schedule, ensuring the achievement of sales targets, providing an exceptional guest experience, maintaining the shop and brand merchandising, and managing stock in accordance with the Company's policies and procedures.
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Lead by example and represent the brand by communicating its values and philosophy though all activities and interactions with customers and other team members
 </li>
 <li>
 Follow all appropriate Retail policies, processes, and standard operating procedures to ensure that work is done in a systematic and consistent manner.
 </li>
 <li>
 Build and maintain guest experience standards in order to build strong loyalty.
 </li>
 <li>
 Assist in the achievement of the store's sales target by collaborating with the sales executive team to generate sales through high-selling techniques.
 </li>
 <li>
 Execute and Participate in projects and community events and activities with minimal supervision.
 </li>
 <li>
 Stay ahead of latest trends, products and competitors and share feedback with the store manager and relevant stakeholders in the back-office team.
 </li>
 <li>
 Team Management and Support
 </li>
 <li>
 Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the store manager and HR teams.
 </li>
 <li>
 Understand and communicate the organization&rsquo;s priorities to ensure team&rsquo;s alignment with Group&rsquo;s objectives
 </li>
 <li>
 Assist the Store Manager in defining areas of responsibility for each sales team member and manage, engage and guide the team reporting to the Store Manager
 </li>
 <li>
 Create and maintain schedule to ensure full coverage of the shop &fllig;oor and maintain grooming standards of the staff
 </li>
 <li>
 Customer Centricity
 </li>
 <li>
 Implement and promote exceptional customer service in stores to boost sales and build customer trust and loyalty.
 </li>
 <li>
 Manage VIP Guests relationships
 </li>
 <li>
 Manage all customer complaints effectively to ensure efficient operations and consistent exceptional customer service.
 </li>
 <li>
 Operational Excellence
 </li>
 <li>
 Maintain all operating standards by ensuring cleanliness, high visual merchandising standards and stock replenishments are done as per the brand&rsquo;s VM guidelines
 </li>
 <li>
 Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, OMS, Business Whatsapp, etc.)
 </li>
 <li>
 Assist the Store Manager in preparing for inventory audit and enter all received goods in Baan inventory to ensure proper record of all stock movements
 </li>
 <li>
 Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines. And escalate complex issues to the Store Manager to ensure that the issue is closed efficiently and in a timely manner.
 
 
 </li>
 </ul>
 
 What We Can Offer You
 
 
 
 With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
 
 
 We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
 
 
 
 We Invite All Applicants to Apply
 
 
 
 It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
 
 
 We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.
</div>

Azadea Group

<div>
 
 
 We are looking for a Shop Manager for Intimissimi - Dubai Hills.
 
 
 
 
 
 
 
 
 Job Description:
 
 
 
 <ul>
 <li>
 Greet customers, offer assistance and serve them in order to ensure their needs and complaints are answered in a timely manner with quality and customer service standards creating customer loyalty and portfolio.
 </li>
 <li>
 Ensure a smooth and efficient receiving process of items/shipments as well as monitor all kind of inventory activities such as cycle counts and stock movements including transfers between shops, transfers to/from warehouse, damaged items, devolution, etc.
 </li>
 <li>
 Analyze hourly/daily/weekly sales performance, monitor selling items, missing sizes/ items and collection rotation (in coordination with BM and VM) in order to identify replenishment needs, place accurate orders, meet stock performance objectives and maximize sales and sellout
 </li>
 <li>
 Detect, anticipate and provide regular feedbacks on customers' needs, markets trends and competitors activities affecting the region/ market
 </li>
 <li>
 Recruit, train, motivate and evaluate team members to ensure that they have the necessary skill base and required image and that they are optimally enabled to maximize their potential and contribution to the company; conduct daily Japanese meetings to keep the staff informed and engaged
 </li>
 <li>
 Prepare staff schedule based on budgeted hours and/ or visitors' traffic, daily sales targets, events, operational needs (including shipments, stock count, sale, etc.) as well as ensure the effective communication of sales plans and set daily and hourly targets to the Shop/Department team
 </li>
 <li>
 Log/update all commercial and operational information as well as various requests on the provided platforms (Helpdesks, Events, Loss Prevention application, etc.) in a timely and accurate manner
 </li>
 <li>
 Manage annual allocated budget by monitoring expenditure up to set limits, optimizing and reducing costs where possible and reporting variances versus budget (validating it with DM/BM first)
 </li>
 <li>
 Oversee the shop's image and ensure its compliance with the brand&rsquo;s standards, verify and follow up on the cleanliness, display and maintenance of the shop including the window, cash and stock room
 </li>
 </ul>
 
 
 
 
 
 
 Qualifications:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree
 </li>
 <li>
 3 years of experience in a managerial role; Previous experience in the industry/retail is a major plus
 </li>
 <li>
 Fluency in English
 </li>
 <li>
 Proficiency in MS Office
 </li>
 <li>
 Developing and Motivating Others: level 4
 </li>
 <li>
 Cultural Awareness: level 4
 </li>
 <li>
 Decision Making: level 3
 </li>
 <li>
 Commercial Understanding: level 3
 </li>
 <li>
 Analytical Thinking: level 3
 </li>
 <li>
 Customer Focus: level 3
 </li>
 <li>
 Driving and Achieving results: level 3
 </li>
 </ul>
 
 
 
 
 
 * AZADEA is committed to equal employment opportunity for all individuals regardless of race, color, religion, gender, age, marital status, disability, or any other classification.
 
 
 
 
 
 
 *
 
 We aim to give our candidates the best experience possible. But due to the amount of applicants applying, we will only get in touch if you have been shortlisted for the role.
 
 
</div>

Shop Manager

Accutree Consulting

We are currently hiring Retail Sales Executives to join our growing field sales team in the UAE. This role is ideal for energetic, target-driven individuals with experience in retail and merchandising who enjoy working in the field and building relationships with shop owners.Job LocationUnited Arab Emirates (UAE)Job TypeFull-time 6 working days per weekSalary &amp; Benefits<ul><li>Attractive commission structure</li><li>Company Visa</li><li>Health Insurance</li><li>Annual Air Ticket</li></ul>Key Responsibilities<ul><li>Visit grocery stores, small shops, and retail outlets to promote products</li><li>Explain product features, pricing, and benefits confidently to shop owners</li><li>Achieve assigned sales targets and expand customer base</li><li>Maintain strong relationships with existing retailers</li><li>Ensure proper product visibility and merchandising at stores</li><li>Collect market feedback and report to the sales supervisor</li><li>Support promotions and new product launches</li></ul>Requirements<ul><li>Previous experience in retail sales, grocery stores, small shops, or merchandising</li><li>Good communication skills in English, Malayalam, and Hindi (mandatory)</li><li>Confident in explaining and selling products to shop owners</li><li>Presentable, active, and target-driven personality</li><li>Ability to work independently in field sales</li><li>Immediate joiners preferred</li><li>Candidates on spouse or family visa preferred</li></ul>Job Types: Full-time, PermanentPay: AED4,500.00 - AED5,000.00 per monthApplication Question(s):<ul><li>How many years of field or retail sales experience do you have in the UAE?</li><li>Do you have prior experience achieving monthly sales targets?</li><li>Are you comfortable doing field sales and visiting multiple shops daily?</li></ul>

Retail Sales Executive

The job Purpose is to assist the Store Manager (SM) in day-to-day management of du retail stores focusing on the operational and administrative duties related to staff training, work evaluation etc. in order to ensure smooth operations of du store as per the agreed quality.Key Accountabilities<ul><li>Assist SM in organizing and managing store administrative work including incident reports, financial reports, stock take</li><li>Support the SM to monitor the queue system and improve waiting times as well as resolve on floor customer issues</li><li>Assist SM in planning weekly rota, training schedule and annual leaves</li><li>Analyze and record personnel and operational data, and write related activity reports</li><li>Support the SM in monitoring the achievement of quantitative targets - improve Qualitative KPIs i.e. Waiting time, Mystery Shopper report, TT rejection, Document Rejection and Quiz results</li><li>Control cash handling and inventory management in the store ensuring no discrepancies by end of the day</li><li>Resolve customer complaints and collate feedback on the products and services</li><li>Provide On Job Training (OJT) for new joiners, conduct coaching session to staff that require further development and learning</li><li>Maintain store staff job results, Monitor Staff attendance and disciplining employees; planning, monitoring, and appraising job result</li><li>Ensure safety of cash and valuable inventory in the store</li></ul>

Team Leader / Asst Store Manager

G G K 360 MANAGEMENT

We are looking for a skilled Supervisor who will oversee the day-to-day operations of our salon. In this position, you will be responsible for managing staff, ensuring customer satisfaction, and maintaining inventory. You will also be expected to create and maintain schedules, oversee financial transactions, and handle customer complaints. If you have a passion for the beauty industry and are a natural leader, we encourage you to apply for this exciting opportunity.Supervisor duties and responsibilities<ul><li>Manage the day-to-day operations of the salon</li><li>Oversee the work of other salon staff, such as hairstylists, estheticians, and nail technicians</li><li>Ensure that the salon is clean, organized, and well-maintained</li><li>Develop and implement marketing strategies to attract new clients and retain existing ones</li><li>Manage the salon&rsquo;s inventory of supplies and products</li><li>Handle customer complaints and resolve any issues that arise</li><li>Train new staff members and provide ongoing training and development for existing staff</li><li>Monitor and manage the salon&rsquo;s finances, including budgeting, bookkeeping, and payroll</li><li>Stay up-to-date with industry trends and new products and services</li><li>Ensure that the salon complies with all health and safety regulations</li></ul>Supervisor requirements and qualifications<ul><li>Proven work experience as a Supervisor or similar role</li><li>Excellent organizational and leadership skills</li><li>Ability to manage a team of stylists and support staff</li><li>Strong communication and interpersonal abilities</li><li>Knowledge of hair care products and services</li><li>Ability to manage inventory and supplies</li><li>Flexible schedule, including weekends and evenings</li><li>High school diploma or equivalent</li><li>Associate or Bachelor&rsquo;s degree in Business Administration or a related field (preferred)</li><li>Valid cosmetology license (preferred)</li><li>Experience in customer service or retail management</li><li>Proficiency in computer software programs, such as Microsoft Office and salon management software</li><li>Ability to multitask and work in a fast-paced environment</li></ul>Job Type: Full-timePay: From AED3,000.00 per monthExperience:<ul><li>beauty: 2 years (Required)</li></ul>Language:<ul><li>Arabic (Preferred)</li><li>english (Required)</li></ul>

luxury salon supervisor

Explore 866+ Retail supervisor in Dubai this January. Find roles across top companies and apply now to boost your career.

866 retail supervisor jobs IN Dubai

Spa Supervisor

Store Supervisor - Tom Ford

Store Supervisor - Tom Ford

Shop Manager

Retail Sales Executive

Team Leader / Asst Store Manager

luxury salon supervisor