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revenue manager

Holiday Inn

<div><p><i>This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees</i>.</p>
<p><i>
By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with IHG or its affiliates, and IHG will not be your employer</i>.</p><p></p><p><b><br>
About Us</b></p>
<p>
At Holiday Inn&reg; Hotels &amp; Resorts, our job is to bring the joy of travel to everyone. Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we've been on our journey since 1952. So if you can help us spread the joy of travel to all, we'd love to give you a warm welcome to the Holiday Inn&reg; family.</p>
<p><b>
Holiday Inn Dubai Al Barsha</b> is looking for an analytical and results-driven <b>Revenue Manager</b> to optimize pricing strategies, forecast demand, and drive profitable growth for our property. Perfectly located along the iconic Sheikh Zayed Road, <b>Holiday Inn Dubai Al Barsha</b> offers guests a seamless blend of modern hospitality and unbeatable access to the best of Dubai. Situated in the heart of <b>Al Barsha</b>, one of the city's most dynamic neighborhoods, the hotel is just minutes from <b>Mall of the Emirates</b>, <b>Jumeirah's Kite Beach</b>, and several of the world's leading attractions and entertainment destinations.</p>
<p>
Whether you're here for business or leisure, our hotel offers <b>310 stylishly appointed rooms</b>, a selection of <b>vibrant food and beverage outlets</b>, and warm, attentive service that makes every stay memorable.</p>
<p>
Enjoy effortless travel, enriching experiences, and everything you need to feel at home in the heart of Dubai.</p><h4 class="jobSectionHeader"><b><br>
Your day to day</b><p></p><b>
</b><p><b>
Working as a </b><b>Revenue Manager,</b><b> you will ensure all team members are trained and maintaining Holiday Inn's brand service style and behavior; you will ensure that all the revenue channels are optimized to maximize the opportunities. You'll have ambition, talent, and some essential skills. We're seeking someone passionate about creating great guest experiences for this vital role.
</b></p><p><b>A little taste of your day-to-day:</b></p><b>
</b><ul><b>
</b><li><b>Develop and implement pricing and inventory strategies to maximize revenue.</b></li><b>
</b><li><b>Analyze market trends, competitor performance, and demand patterns.</b></li><b>
</b><li><b>Prepare accurate forecasts and support commercial planning.</b></li><b>
</b><li><b>Collaborate with Sales, Marketing, and Reservations to optimize results.</b></li><b>
</b><li><b>Ensure compliance with IHG revenue management systems and practices.</b></li><b>
</b><li><b>Provide insights and recommendations to the leadership team.</b></li></ul><p><b><br>
</b></p><br>
<p><b>What we need from you</b></p><b>
</b><p><b>
Ideally, you'll have some or all of the following competencies and experience we're looking for:</b></p><b>
</b><ul><b>
</b><li><b>Proven experience in Revenue Management, preferably in hospitality.</b></li><b>
</b><li><b>Preferably with IHG brand experience.</b></li><b>
</b><li><b>Currently based in the UAE.</b></li><b>
</b><li><b>Strong analytical and problem-solving skills.</b></li><b>
</b><li><b>Proficiency in revenue management systems and Microsoft Excel.</b></li><b>
</b></ul><b>
</b><p><b>Ability to work cross-functionally and communicate insights effectively.</b></p><p><b><br>
What we offer</b></p><b>
</b><p><b>
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life including a full uniform, impressive room discounts and some of the best training in the business.
</b></p><p><b>Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
</b></p><p><b>IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting well-being in your health, lifestyle, and workplace.
</b></p><p><b>So, join us and you'll become part of our ever-growing global family.</b></p><b>
</b><p><b>
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.</b></p><b>
</b><p><b>
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</b></p><b>
</b><p><b>
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</b></p></h4></div>

Franchise Hotel - Revenue Manager

Hilton

<div><p>Cluster Revenue Manager, RMCC MEA</p><p>
Are you an experienced Revenue Manager looking to take your career in a new direction within a dynamic team of a global hospitality brand? If so, we would love to hear from you and look forward to discussing all that Hilton has to offer, including a competitive package, new offices and the growth and cosmopolitan vibrancy of a Dubai itself.<br>
<br>
Hilton's MEA&amp;T Revenue Management Consolidated Centre (RMCC) is based at the regional headquarters in Dubai and is a centre of excellence for Revenue Management supporting the Hotels within the MEA region. This is an excellent opportunity to get involved in Hilton&rsquo;s success and growth with strong development opportunities.<br>
<br>
<b>Position Summary</b></p><br>
<div><br>
As Cluster Revenue Manager, you will be responsible for maximising revenue, market share and profits for a portfolio of hotels through the strategic coordination of revenue management processes and procedures. Additionally, you will be a part of a collaborative regional team of revenue experts in which contribution and learning are encouraged. The role will drive the continued development and growth of customer service standards, revenue and profits from multiple hotels and to deliver Hilton&rsquo;s mission to be the preeminent global hospitality company - the first choice of guests, team members, and owners alike.<br>
<br>
<b>Key Objectives</b><br>
<br>
<ul><li>Commercial Performance: Drive KPIs including incremental EBITDA, RevPAR and Fair Market Share performance</li><li>Inventory Control: Manage and maintain Group and Transient inventory controls</li><li>Pricing &amp; Selling Strategy: Develop, monitor and adjust sales and pricing strategies on online channels</li><li>Analysis &amp; Monitoring: Provide critical analysis of strategies, room statistics and demand factors</li><li>Budgeting &amp; Forecasting: Prepare weekly and monthly forecasts along with yearly budgets as appropriate using standard systems and tools</li><li>Competitive and Demand Analysis: Ensure rate shopping data is consistent, appropriate and effectively analysed</li><li>Ensure that sales and pricing strategies are based on sound commercial judgement through effective analysis and reporting</li><li>Manage effective information gathering and analysis through multiple Hilton and ad hoc channels</li><li>Engage all relevant hotel and above-hotel commercial team members in all revenue decisions by maintaining regular communication to effectively implement, drive and review optimal strategies and controls</li><li>Integrate with other functions to ensure we exceed our customer&rsquo;s, owner&rsquo;s and shareholder expectations</li><li>Contribute to a positive, growth oriented regional team committed to commercial performance and personal development</li></ul>
<br>
We offer a competitive ex-pat package including salary, bonus, accommodation and transport allowances, visa, relocation and schooling support As an employee you will become a member of the Go Hilton Team Member Travel Program, which provides reduced hotel room rates for you, your family &amp; friends! We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton.<br>
</div><p><b>Required Skills and Experience:</b><br>
<br>
Practical working experience (2+ years) within commercial revenue management.<br>
Advanced Excel, PowerPoint &amp; Word<br>
Strong Analytical Skills<br>
Excellent communication skills - fluency in English, both verbally and in writing and (additional languages are beneficial)<br>
Ability to collaborate with stakeholders in a regional office and a remote hotel environment<br>
Excellent competencies in Leadership, Planning, Communication and Influencing<br>
Commercial attitude and proactive sales approach<br>
Positive, growth-oriented mindset</p></div>

Cluster Revenue Manager, RMCC MEA

Dusit Thani Mactan Cebu

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Support Reservation Manager and Revenue Manager for setting up and achieving set revenue targets.
  </li>
  <li>
   Understand the roles of Sales, GSOs and Front Office in relation to the role of reservations.
  </li>
  <li>
   To continuously review technical problems, work &amp; operational procedures to maintain guest and employee satisfaction.
  </li>
  <li>
   To assist Reservation Manager to management of daily, weekly and monthly reports and projects as defined and requested by the DOSM.
  </li>
  <li>
   Submit requested reports and information in a timely manner.
  </li>
  <li>
   Proactively promote other sister properties of the Dusit Hotels and Resorts.
  </li>
  <li>
   Motivates the reservation team by creating and maintaining a good working environment within the department, and also maintains a positive working relationship with other departments in the hotel.
  </li>
  <li>
   To develop an effective process in sequence of action in call handling, customer enquiries, product descriptions and closing the sale.
  </li>
  <li>
   Develop short, medium and long term reservation strategies to support the overall hotel business needs.
  </li>
  <li>
   Maintains high level of effective communications with guests and colleagues.
  </li>
  <li>
   Exercises and ensures proper selling and up-selling techniques to help in generating maximum revenue for the hotel.
  </li>
  <li>
   Participates in community projects or activities in order to promote the hotel&rsquo;s image and cooperates to improve community relationship.
  </li>
  <li>
   Maintain a very good reputation for the hotel and assist to increase the overall profitability of the hotel.
  </li>
 </ul>
</div>


Assistant Manager – Reservations

<p><b>About TKS </b></p><p>TKS is the world&rsquo;s top human accelerator for the next generation of activators, scientists, and inventors ages 13-17 years old. Our mission is to train unicorn people to impact billions. We&rsquo;re not just an education company; we&rsquo;re an olympic-level training program to train young, ambitious minds to change the world. With students and alumni from over 500 cities, and in-person programs in New York, San Francisco, Toronto, Dubai, Vancouver, and Calgary. Our alumni have started venture-backed companies, performed cutting-edge research, presented at the world&rsquo;s largest conferences, and are creating solutions to tackle important problems like maternal mortality, cancer, and energy access.</p><p><b>Role Overview</b></p><p>As Revenue Operations Manager, you will oversee and optimize the full revenue lifecycle at TKS. This includes maximizing enrollment conversion rates, managing financial aid distribution, strengthening accounts receivable and collections processes, and identifying opportunities to increase revenue and reduce costs.</p><p><b>What you&rsquo;ll be doing:</b></p><ul><li><b>Conversion Optimization:</b> Analyze and improve the enrollment funnel to maximize student conversion rates.</li><li><b>Financial Aid Optimization:</b> Oversee how financial aid is allocated and distributed, ensuring alignment with TKS&rsquo;s mission while maintaining financial sustainability.</li><li><b>Revenue Systems:</b> Optimize processes for accounts receivable, collections, and cash flow management.</li><li><b>Data &amp; Insights:</b> Track key revenue metrics and generate insights to guide decision-making.</li></ul><p><b>What we&rsquo;re looking for:</b></p><ul><li><b>Experience:</b> 6+ years of experience in revenue operations, business operations, finance, or related roles.</li><li><b>Analytical:</b> strong with data, KPIs, and building insights into action.</li><li>Strong understanding of enrollment or sales funnels, conversion optimization, and revenue processes.</li></ul><p>Next Steps:</p><ul><li>Apply to the role.</li><li>We&rsquo;ll reach out to you <b>within 5 days</b> to schedule an interview.</li><li>If you&rsquo;re a good fit, you&rsquo;ll get an offer!</li></ul><p>Job Type: Full-time</p>

RevOps Manager

Careem

<div><div><p>Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organisation that inspires. Since 2012, Careem has created earnings for over 2.5 million Captains, simplified the lives of over 70 million customers, and built a platform for the region&rsquo;s best talent to thrive and for entrepreneurs to scale their businesses. Careem operates in over 70 cities across 10 countries, from Morocco to Pakistan.</p></div><div><p><b>
About the team</b></p>
<p>
The Revenue Operations team within Careem Food plays a critical role in driving commercial excellence across our restaurant vertical. We are focused on scaling food operations by delivering deep insights, data-driven strategies, and process automation to support our Sales and Account Management (AM) teams. By bridging data, operations, and commercial goals, our team ensures our restaurant partners and GMs have the tools and insights they need to grow efficiently.</p>
<p><b>
About the role</b></p>
<p>
We are looking for a<b> Senior Manager - Revenue Operations </b>to join our Food vertical in Dubai. This is a pivotal role tasked with building and scaling the analytics and reporting infrastructure that fuels commercial growth. You will be the go-to expert in translating monetization and operational goals into actionable insights, working closely with our Food Sales and AM orgs, GMs, and leadership.</p>
<p><b>
What you'll do</b></p>
Design and build automated dashboards and reporting systems to track key food-specific operational and commercial metrics weekly (e.g., restaurant menu hygiene, promo performance, cuisine gaps)<br>
<ul><li>
</li>
Partner with Food Sales, AM, and GM teams to translate growth and monetization goals into measurable, data-driven actions<br>
<li>
</li>
Lead strategic, cross-functional projects to improve restaurant onboarding, sales adherence, pricing optimization, and promo strategy<br>
<li>
</li>
Build tools and insights that improve decision-making around new market entry, category launches, and restaurant partner strategy<br>
<li>
</li>
Analyze food vertical performance trends and deliver insights that inform pricing, assortment, and experience enhancements<br>
<li>
</li>
Manage end-to-end case study process used in the interview panel for evaluating data and commercial skills<br>
<li>
</li>
<li>Mentor and manage a small team of analysts, ensuring alignment with food commercial goals</li><br>
</ul>
<p><b>What you'll need</b></p>
8-10 years of total experience, including 3&ndash;5 years in revenue operations, food tech analytics, sales strategy, or commercial operations<br>
<ul><li>
</li>
Strong analytical fluency with deep experience in Excel, SQL, and BI tools (e.g., Looker, Tableau)<br>
<li>
</li>
Proven success in turning complex data into strategic commercial tools in food, e-commerce<br>
<li>
</li>
Experience working cross-functionally with sales, ops, and product teams to drive food vertical performance<br>
<li>
</li>
High ownership and a bias for action; comfortable working in ambiguous and fast-paced environments<br>
<li>
</li>
Strong communication and storytelling skills to influence senior stakeholders<br>
<li>
</li>
<li>Domain expertise in food tech or restaurant platforms highly preferred</li></ul></div></div>

Senior Manager - Revenue Operations

Infosys

<div><b>Role Information</b><div><div><div><b>
Role </b></div><div>Business Development Manager</div></div><br>
<div><div><b>
Role Designation </b></div><div>Business Development Manager/ Sales Manager<br>
Senior Business Development Manager/ Senior Sales Manager</div></div><br>
<div><div><b>
Career Stream </b></div><div>Global Markets</div></div><br>
<div><div><b>
Career Sub Stream </b></div><div>Sales</div></div><br>
<div><div>
</div></div><br>
<div><div><b>Reports to </b></div><div>Sales Head</div><h2 class="jobSectionHeader"><b>
Billable</b><b> Role (Y/N)</b></h2><div>
 N</div></div><br>
<div><div><b>
Supervises </b></div><div>Not specified</div><h2 class="jobSectionHeader"><b>
Billable Utilization
 </b></h2><div>NA</div></div><br>
<div><div><h2 class="jobSectionHeader"><b>
Financial Size
</b></h2><h2 class="jobSectionHeader"><b>(Revenue/ Budget/Span)</b></h2></div><div>
 2-3 New accounts (1-2 class A) per half<br>
US$ 1-2M per half</div><div><h2 class="jobSectionHeader"><b>
Incumbency
</b></h2><h2 class="jobSectionHeader"><b>(Single/ Multiple)</b></h2></div><div>
 Multiple</div></div><br>
<div><div><h2 class="jobSectionHeader"><b>
Team Size &amp; Dispersion</b></h2><h2 class="jobSectionHeader"><b>
(Direct &amp; Indirect reports, Single/ Multiple locations)</b></h2></div><div>
 TAL of 30-35 account; 7-10 being Class A/Must Win<br>
Number of Direct reports : 1-2</div><div><h2 class="jobSectionHeader"><b>
Location
</b></h2><h2 class="jobSectionHeader"><b>(Onsite/ Offshore)</b></h2></div><h2 class="jobSectionHeader"><b>
Onsite / Offshore</b></h2></div><div><h2 class="jobSectionHeader"><b><br>
</b></h2></div><br>
<div><h2 class="jobSectionHeader"><b>Operating Network </b><b>(Internal)</b></h2><h2 class="jobSectionHeader"><b>
Head of Sales, Account Development Specialist, All HBUs, IBU delivery, Finance, Legal, HR, CCD, IS, UPAMs, GEMs, DHs, IBU Heads, NBD team, HoS</b></h2></div><div><h2 class="jobSectionHeader"><b><br>
Operating Network </b><b>(External)</b></h2><h2 class="jobSectionHeader"><b>
Clients (CXOs, Business Leadership, IT Leadership and below, Procurement office, Client Audit and compliance), Alliance partners, other contractors at Client (direct competitors, other companies managing PMO, independent contractors etc.)</b></h2></div><br>
</div>
0<div><div><div>
Business Development Manager/ Sales Manager<br>
Senior Business Development Manager/ Senior Sales Manager</div></div><br>
<div><div>
Generate leads through &ndash; meetings / presentations at conferences, partner contacts, contacts in client organizations, news reports, analysts, and deal consultants. Do customer profiling, A/C Planning and set revenue / margin targets by services line at the account level. Create and / or edit messaging around Infosys services and solutions as is necessary. Identify and secure meetings with the right contacts in the client organization; Anchor meetings and pursue any opportunities generated with the help of pre-sales, partner units and external partners. Research and provide analysis on all key accounts to attain an understanding of needs, develop organization charts / structures for all key accounts. Identify the right team internally and for meetings, identify the right external partners (based on fitment, market presence, internal capabilities, and price and prospect preference), Provide intelligence on competition, Figure out the target price, help get the internal approvals, co-develop and provide inputs to model / solution and provide content as is necessary. Negotiate teaming agreements and prices with external partners. Negotiate MSA terms and conditions. Effectively handover the project to delivery for execution (in case of the won projects). Develops account plan, relationship map, Signs off on SOWs, submits invoices, follows up for payment release. Handover the account to the right person(mostly an EM) at the right time based on guidance from the manager WITH THE OBJECTIVE OF coming up with a winning strategy to meet A/C opening and revenue targets, penetrating the account by positioning Infosys strategically and as a trusted partner, develop a winning proposal, ensure a win and sufficient and necessary document to start the work, creating a pipeline of opportunities across the service mix, creating a long term relationship with the prospect and growing in the account as per 18 m plan and ensuring account is moved from &quot;hunt&quot; to &quot;farm&quot; mode WITHIN the assigned set of accounts and within organizational policies and guidelines.</div></div><br>
</div><br>
<b>
Educational Qualification and Experience Requirements</b><br>
<br>
20<div><div><div>
Business Development Manager/ Sales Manager<br>
Senior Business Development Manager/ Senior Sales Manager</div><div><b> Engineering Graduate</b></div><div><b> CA / Tier MBA*</b></div><div><b> Non Engineering Graduate</b></div><div><b> PhD</b></div></div><br>
<div><div><b>
Minimum No. of Years </b></div><div>11</div><div> 9</div><div><b> Career Stream </b></div><div>NA</div></div><br>
</div><ul><li><i>Categorized based on Infosys recognized list of colleges and courses
</i></li></ul><br>
<b>For Higher Proficiency </b>20<div><div><div><b>
Career Stream </b></div><div><b>Engineering Graduate</b></div><div><b> CA / Tier MBA*</b></div><div><b> Non Engineering Graduate</b></div><div><b> PhD</b></div></div><br>
<div><div><b>
Minimum No. of Years </b></div><div>14</div><div> 12</div><div> Global Markets</div><div> NA</div></div><br>
</div><br>
2<div><div><div>
Global Markets</div></div><br>
<div><div>
Knowledge of business processes of the client and the underlying Economics of the industry, competitive dynamics<br>
</div></div><br>
</div><br>
<div></div><b>Areas of Responsibility</b><br>
<ul><li><b>Business Planning &ndash; Organization / Unit Level</b></li></ul>
The Business Development Manager will provide revenue and profitability numbers for TAL accounts. S/He will market / segment analysis and needs / services / solutions identification to the HOS, <b>in order to</b> help setting revenue / margin goals at the unit level.<br>
<ul><li><b>Sales Planning and Review
</b></li></ul>The Business Development Manager will, for the assigned the target accounts(TAL) identified by HoS, do customer profiling, A/C Planning and set revenue / margin targets by services line at the account level, <b>in order to</b> come up with a winning strategy to meet A/C opening and revenue targets.<br>
<ul><li><b>Market Development</b></li></ul>
The Business Development Manager will persuade clients to provide and commit to industry wide reference, analyst references, case studies, joint webinars, and joint speaking engagements. S/He will provide input on specific events / sponsorships to corporate marketing. Create and / or edit messaging around Infosys services and solutions as is necessary, participate in events and conferences, identify new alliances, participate in joint alliance marketing events, and conferences <b>in order to</b> support revenue growth and increase ROI on events.<br>
<ul><li><b>Customer Prospecting</b></li></ul>
The Business Development Manager will identify the right contacts in the client organization, secure meeting with the clients concerned, set appropriate agenda (client context and pain points, industry / competitive context, Infosys value propositions, anchor meetings and pursue any opportunities generated with the help of pre-sales, partner units and external partners, research and provide analysis on all key accounts to attain an understanding of needs, develop organization charts / structures for all key accounts.<br>
<br>
The Business Development Manager will create a/c plan, enlist executive sponsorship, ensure active participation from HBUs / Partners concerned, provide account context (includes topics to avoid), allocate roles and responsibilities for ongoing client interactions, review meeting material <b>in order to</b> penetrate the account by positioning Infosys strategically and as a trusted partner. S/He generates leads through &ndash; meetings / presentations at conferences, partner contacts, contacts in client organizations, news reports, analysts, deal consultants, <b>in order to</b> create a pipeline of opportunities (unqualified pipeline).<br>
<ul><li><b>Opportunity Identification and Qualification</b></li></ul>
The Business Development Manager will identify the opportunities in the TAL and get them qualified for pursuit, create an opportunity plan for top opportunities, ensure alignment with appropriate partner units, exec sponsorships etc.<b> in order to</b> create a healthy pipeline across the service mix.<br>
<ul><li><b>Proposal Development</b></li></ul>
The Business Development Manager will identify the right team (with help of HoS, if required), right external partners (based on fitment, market presence, internal capabilities, price and prospect preference). S/He will provide intelligence on competition, Figure out the target price, help get the internal approvals, co-develop and provide inputs to the model / solution and provide content as is necessary <b>in order to</b> develop a winning proposal.<br>
<ul><li><b>Proposal Negotiation and Closure</b></li></ul>
The Business Development Manager will set up meeting with the prospect to present technical proposal, discuss the commercials, identify the right team for the meetings, negotiate commercials, get LOE / SOW, and upload the LOE/SOW in the system, <b>in order to</b> ensure a win and sufficient and necessary document to start the work and negotiate teaming agreements and prices with external partners <b>in order to</b> get the best price. S/He will unsure effective handover of the project to delivery for execution (in case of the won projects).<br>
<ul><li><b>Contracting and MSA</b></li></ul>
The Business Development Manager will identify &quot;MSA accounts&quot;, position Infosys as strategic partner with presenting value proposition and create environment for signing an MSA (e.g. empanelment.), negotiate MSA terms and conditions <b>in order to</b> create a long term relationship with the prospect.<br>
<ul><li><b>Account Planning and Review</b></li></ul>
The Business Development Manager will develop the Account Plan in conjunction with the other stakeholders (Service line mix, revenues, profitability.) S/He develops relationship map, market share analysis, owns, communicates and executes as per the A/c plan, and conducts periodic review of plan with higher Management <b>in order to</b> grow in the Account as per 18m plan.<br>
<ul><li><b>Account Mining</b></li></ul>
The Business Development Manager will identify the right contacts in the client organization, secure meeting with the clients concerned and sets appropriate agenda (client context and pain points, industry / competitive context, Infosys value propositions), anchor meetings and close any opportunities generated.<br>
S/He will ensure active participation from HBUs / partners concerned provides account context (including topics to avoid), allocates roles and responsibilities for ongoing client interactions, reviews meeting material, <b>in order to</b> grow the account by positioning Infosys strategically and as an existing trusted partner. Handover the account to the right person (mostly an EM) at the right time based on guidance from the manager <b>in order to</b> ensure account is moved from &quot;hunt&quot; to &quot;farm&quot; mode.<br>
<ul><li><b>Account Operations</b></li></ul>
The Business Development Manager will sign off on SOWs / Contracts and follow up with the client to sign SOWs and upload into OMS. S/He submits invoices to client periodically and resolves any disputed amounts invoiced, follows up with clients (at succeeding levels if necessary) for release of payments, identifies the right list of clients for CSAT and follows up with client if necessary for CSAT and ELF <b>in order to</b> minimize revenue leakage for services delivered and enhance client satisfaction.
<br>
<br>
The Business Development Manager will (Cimba Related) engage in creation of company, opportunity, contacts, proposal, proposal number, ensure creation of OM; ensure opportunity is kept up to date in terms of profile, start date, value etc. Schedule top 10 opportunity, pipeline and account review with HoS on defined periodic basis <b>in order to</b> ensure discipline, availability of data (person independence), right projections at the org level and data driven decision making.<br>
<ul><li><b>Relationship Management</b></li></ul>
The Business Development Manager will handle customer complaints about project executions across IBU delivery and HBUs identify and recommend the right Infosys executives with whom the client can connect, set up meetings and set the right expectations. S/He recommends public engagements / conferences / Infosys events that the client and Infosys can jointly benefit from, gets the clients to participate in events and conferences of mutual benefit, sets up periodic reviews with important customer stakeholders per pre-agreed format, expectation setting with individual clients (who can be influenced) before the Account relationship review document is presented formally, publishing of action items and tracking to closure.<br>
3rd party: S/He develops relationship with third party vendors as is necessary.
<br>
The Business Development Manager will (Within Infosys) collaborate with Delivery management (HBU &amp; IBU delivery), HoS, Finance / Legal and IBU Leadership to resolve escalations. S/He identifies and sells to Infosys executives the specific client they should connect with, prepares executive briefing documents. Coaches on high level messages that resonate with account context. S/He identifies the right speakers / hosts (including self if applicable- higher proficiency) at the conferences with whom the client can connect / address the audience, incorporates internal feedback on the relationship review document to be presented, allocates roles to Infosys participants in the review and track action items to closure, <b>in order to </b>ensure a delighted customer.<br>
<ul><li><b>People Management</b></li></ul>
The Business Development Manager will guide team members, career planning, mentoring, reviews, appraisals, salary input, promotion input, grievance handling, <b>in order to</b> ensure an engaged employee.<br>
<ul><li><b>Organization Initiatives</b></li></ul>
The Business Development Manager will take part in the organization level initiatives as guided by the manager <b>in order to</b> contribute to the growth / success of the organization.<br>
<br>
<b>Knowledge, Skills required for the role</b><br>
<br>
<b><i>Knowledge:</i></b> Knowledge of outsourcing business, cost and revenue drivers for an IT organization, Business case creation, Financial ratios and analysis (IRR, NPV, ROCE etc.), Statistical analysis (regression, correlation, mean, median, mode, frequency distributions), Presentation skills, knowledge of legal and contracting issues, develop a high level knowledge (including value proposition) of Infosys&rsquo; offerings.<br>
<br>
<b><i>Skills:</i></b> Effective and structured communication skills (consultative skills when combined with business case creation above), conflict resolution / consensus building skills, problem solving skills, negotiation skills, Commercial Acumen, identification of political land, sense of humor, leadership and networking skills.<br>
<br>
<b>Performance Measures</b><br>
<ul><li><b>Sales Planning and Review
</b></li></ul><ul><li>18 month Revenue</li><li>
Number of new A/Cs opened</li><li>
Profitability</li><li>
Service Line Mix</li></ul>
<ul><li><b>Market Development</b></li></ul>
Number of references provided<br>
<ul><li><b>Customer Prospecting</b></li></ul>
Unqualified Pipeline<br>
<ul><li><b>Opportunity Identification and Qualification</b></li></ul>
Qualified Pipeline<br>
<ul><li><b>Proposal Development</b></li></ul>
Win ratio<br>
<ul><li><b>Proposal Negotiation and Closure</b></li></ul><ul><li>
Win ratio</li><li>
Revenue at risk</li></ul>
<ul><li><b>Contracting and MSA</b></li></ul><ul><li>
Suggested - time to close MSA</li><li>
Ensuring MSAs are up to date</li></ul><br>
<ul><li><b>Account Planning and Review</b></li></ul><ul><li>
Account Revenue</li><li>
HBU Revenue mix</li><li>
Account margin</li><li>
Number of large deals</li><li>
Percentage of non-linear revenue</li></ul>
<ul><li><b>Account Mining</b></li></ul><ul><li>
Number of new buying centers</li><li>
$ From new buying centers</li><li>
Number of new service lines</li><li>
$ from new service lines</li></ul>
<ul><li><b>Account Operations</b></li></ul><ul><li>
RAR, DSO days</li><li>
CSAT Score</li><li>
ELF score</li><li>
Sales process compliance (percentage) - generated in Cimba</li></ul>
<ul><li><b>Relationship Management</b></li></ul><ul><li>
Number of client escalations</li><li>
Number of CXO meetings</li><li>
CSAT</li><li>
ELF scores</li></ul>
<ul><li><b>People Management</b></li></ul>
Score on 360-degree feedback<br>
<ul><li><b>Organization Initiatives</b></li></ul>
Number of organization level initiatives<br>
<br>
<b>Additional Criteria for Higher Proficiency:</b><br>
<br>
<b>Tasks</b>:
<br>
Bigger portfolio, a team of ABDM/BDMs, Org level initiatives</div>

Business Development Manager - FS

Parkonic Parking Systems and Management LLC

<p>The Operation Manager is responsible for overseeing and managing the daily operations of parking facilities to ensure efficient service, customer satisfaction, and compliance with company standards. This role involves supervising staff, monitoring parking capacity, managing revenue collection, and maintaining safety and security within the facilities.</p><p><b>Skills and Qualifications:</b></p><ul><li>Bachelor&rsquo;s degree, or related field (preferred).</li><li>3&ndash;5 years of experience in parking management, facilities management, or operations.</li><li>Strong leadership and staff management skills.</li><li>Excellent communication and customer service abilities.</li><li>Knowledge of parking systems, revenue control, and safety regulations.</li><li>Proficiency in MS Office and parking management software.</li></ul><p><b>Responsibilities:</b></p><ul><li>Oversee day-to-day operations of parking facilities, ensuring smooth and efficient service.</li><li>Supervise, train, and schedule parking attendants and support staff.</li><li>Monitor occupancy levels, space allocation, and traffic flow to optimize usage.</li><li>Ensure accurate revenue collection, reporting, and reconciliation of parking fees.</li><li>Maintain compliance with company policies, local regulations, and safety standards.</li><li>Handle customer inquiries, complaints, and escalations in a professional manner.</li><li>Implement operational policies and procedures to improve efficiency.</li><li>Conduct regular inspections of parking areas to ensure cleanliness, safety, and functionality.</li><li>Analyze operational performance and prepare reports for management.</li></ul><p>Job Type: Full-time</p><p>Pay: AED8,000.00 - AED12,000.00 per month</p><p>Application Question(s):</p><ul><li>Willing to work in Abu Dhabi Location</li></ul><p>Experience:</p><ul><li>Operation Manager: 3 years (Required)</li><li>Parking Management / Facilities Management / Operations: 3 years (Required)</li></ul><p>License/Certification:</p><ul><li>UAE Driving License (Required)</li></ul>

Operation Manager

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