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customer service representative Jobs in Dubai

customer service representative

sales & service associate

CREDITCARE CREDIT MANAGEMENT LLC

Company: CreditCare Credit Management LLC &ndash; Dubai Salary: Up to AED 3000(Depends on Experience) Benefits: Visa, Medical, and other benefits as per UAE Labour LawJob DescriptionCreditCare Credit Management LLC is looking for a Female Customer Service Representative (CSR) to join our team in Dubai. The ideal candidate will be responsible for handling customer inquiries, providing excellent support, and maintaining high levels of customer satisfaction.Responsibilities<ul><li>Handle inbound and outbound customer calls professionally</li><li>Assist clients with queries, account details, and service information</li><li>Maintain accurate records of customer interactions</li><li>Provide timely solutions and escalate issues when necessary</li><li>Work collaboratively with the team to achieve departmental goals</li></ul>Requirements<ul><li>Female candidates only</li><li>3 years experience in Sales</li><li>Previous customer service experience preferred</li><li>Strong communication and interpersonal skills</li><li>Ability to work in a fast-paced environment</li><li>Positive attitude and willingness to learn</li><li>Fluent in English; additional languages are a plus</li><li>Must be currently in the UAE</li></ul>Salary &amp; Benefits<ul><li>Salary up to AED 5000 (based on experience)</li><li>Visa, Medical, and other benefits provided as per UAE Labour Law</li><li>Supportive and professional work environment</li></ul>Job Types: Full-time, Permanent, Contract, FresherPay: Up to AED3,000.00 per monthWork Location: In person

Sales & Customer Service Associate (Female)

JAYCEE BRANDS

Our new growing Company are looking for a result-driven retail Sales Associate to be responsible for all sales job duties, from generating leads to closing sales.Sales Associate duties and responsibilities include working closely with customers to determine their needs, answer their questions about your products and recommend the right solutions. You should also be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be successful as a Sales Associate, you should stay up-to-date with product features and maintain our store&rsquo;s visual appearance in high standards.Ultimately, the duties of a Sales Associate are to achieve excellent customer service, while consistently meeting the store&rsquo;s sales goals.Responsibilities<ul><li>Ensure high levels of customer satisfaction through excellent sales service</li><li>Assess customers needs and provide assistance and information on product features</li><li>Welcome customers to the store and answer their queries</li><li>Follow and achieve department&rsquo;s sales goals on a monthly, quarterly and yearly basis</li><li>&ldquo;Go the extra mile&rdquo; to drive sales</li><li>Maintain in-stock and presentable condition assigned areas</li><li>Actively seek out customers in store</li><li>Remain knowledgeable on products offered and discuss available options</li><li>Process POS (point of sale) purchases</li><li>Cross sell products</li><li>Handle returns of merchandise</li><li>Team up with co-workers to ensure proper customer service</li><li>Build productive trust relationships with customers</li><li>Comply with inventory control procedures</li><li>Suggest ways to improve sales (e.g. planning marketing activities, changing the store&rsquo;s design)</li></ul>Sales Associate Qualifications:<ul><li>Proven work experience as a Retail Sales Associate, Sales Representative or similar role.</li><li>Basic understanding of sales principles and customer service practices</li><li>Proficiency in English</li><li>Basic Math skills</li><li>Working knowledge of customer and market dynamics and requirements</li><li>Track record of over-achieving sales quota</li><li>Hands-on experience with POS transactions</li><li>Familiarity with inventory procedures</li><li>Solid communication and interpersonal skills</li><li>A friendly and energetic personality with customer service focus</li><li>Ability to perform under pressure and address complaints in a timely manner</li><li>Availability to work flexible shifts</li><li>High school degree; BS degree in Marketing or related field would be a plus</li></ul>Other Requirements:<ul><li>Can join immediately</li><li>Must have cancelled visa or visit visa.</li></ul>No of Hire:4 Female/MaleJob Types: Full-time, ContractPay: From AED3,000.00 per monthAbility to commute/relocate:<ul><li>Dubai: Reliably commute or planning to relocate before starting work (Required)</li></ul>Language:<ul><li>Arabic, English, (Required)</li></ul>Work Location: In person

Retail Sales Associate

DAY TO DAY HYPERMARKET LLC

Job SummaryThe Sales Associate is responsible for assisting customers, maintaining proper product display, monitoring stock availability, and supporting the daily operations of the hypermarket section assigned. The role requires good customer service, product knowledge, and teamwork to ensure smooth store operations and customer satisfaction.Key Responsibilities Customer Service<ul><li>Assist customers in locating products and answering inquiries politely.</li><li>Provide excellent customer service and maintain a friendly attitude.</li><li>Promote ongoing offers, promotions, and featured items.</li><li>Handle customer concerns and refer major issues to the supervisor when necessary.</li></ul>Sales Floor Operations<ul><li>Arrange and replenish stocks on shelves and display areas.</li><li>Ensure products are properly labeled with correct prices and barcodes.</li><li>Monitor product expiry dates and report damaged or expired items.</li><li>Maintain cleanliness and organization of the assigned section.</li><li>Ensure shelves and displays are fully stocked and presentable at all times.</li></ul>Inventory &amp; Stock Handling<ul><li>Assist during stock receiving and checking.</li><li>Coordinate with the warehouse or stock team for replenishment.</li><li>Support inventory counting and stock verification activities.</li><li>Report low stock or fast-moving items to the supervisor.</li></ul>Operational Support<ul><li>Follow company policies, safety procedures, and operational guidelines.</li><li>Cooperate with supervisors and team members to achieve sales and operational targets.</li><li>Assist in preparing displays during promotions, seasonal events, and special occasions.</li><li>Perform other duties assigned by the management related to store operations.</li></ul>Qualifications<ul><li>High school diploma or equivalent.</li><li>Previous experience in retail, supermarket, or hypermarket operations is an advantage.</li><li>Good communication and customer service skills.</li><li>Ability to work in a fast-paced environment.</li><li>Physically fit and able to stand for long hours.</li><li>Flexible to work shifts, weekends, and holidays if required.</li></ul>Skills &amp; Competencies<ul><li>Customer service skills</li><li>Product handling and merchandising</li><li>Teamwork and coordination</li><li>Attention to detail</li><li>Basic communication skills</li><li>Time management and responsibility</li></ul>

SALES ASSOCIATE

Apparel Group

<div>
 POSITION OBJECTIVE
 
 
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 The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience
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 Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager / assistant store manager
 
 
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 </ul>
 Key Responsibilities
 
 
 
 Customer Service
 
 
 
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 Greet the customers and assist them in selecting the right product.
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 Convert the window shoppers to ultimate buyers.
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 Promote the Club Apparel Loyalty Program of the company for repeat sales
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 Serve Customers with the highest standards and follow the company guideline of selling ( GUEST &ndash; Greet, Understand, Explain, Sell, Thank)
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 Must be updated about the various brands of the group for suggestive selling to the customers Grooming / Attitude / Knowledge
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 Must be presentable and well-groomed at all the times
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 Flexible to work for extended hours during the Sale period
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 Must possess up to date product knowledge and ensure minimal stock loss.
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 Flexible to work for extended hours during the Sale period.
 
 
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 </ul>
 
 Merchandise
 
 
 
 <ul>
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 Ensure all stock is laid out and displayed in order to attract customers and also as per standard layout norms
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 Ensure all VM guidelines are followed and all Stock Norms on clearance are maintained.
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 Record the inventory inward / outward and maintain the report of the same Process
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 Handle the POS (Point of Sale) / Billing Counter efficiently
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 Tally money in the cash till during the beginning / end of the shifts
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 Issue receipts / refunds / change to the customers correctly
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 Process the payments by cash / credit cards / vouchers / automatic debits
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 Ensure awareness and vigilance at all times of security in the store without any negligence
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 Must be flexible to work for varied shifts and overtime as per the business requirement
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 <li>
 Adhere to SOP &amp; Loss Prevention Policies
 </li>
 <li>
 Maintain confidentiality of the sales figures to the outside party
 </li>
 </ul>
</div>

Sales Associate

Al Qashima Supermarket

Job Title: Cashier &amp; Sales AssociateAbout the Role We are looking for a friendly, reliable, and motivated Cashier &amp; Sales Associate to join our team. The ideal candidate will provide excellent customer service, handle transactions accurately, and help drive sales by assisting customers with their shopping needs.Responsibilities<ul><li>Greet customers warmly and provide a positive shopping experience</li><li>Operate the cash register and process cash, card, and digital payments accurately</li><li>Handle returns, exchanges, and refunds according to store policy</li><li>Assist customers with product selection, answer questions, and recommend items</li><li>Maintain a clean, organized, and well-stocked sales floor</li><li>Keep track of inventory and inform management of low stock items</li><li>Handle customer complaints or concerns professionally and escalate when needed</li><li>Balance the cash register at the start and end of each shift</li><li>Meet or exceed individual and store sales targets</li><li>Follow all company policies regarding safety, loss prevention, and store procedures</li></ul>Requirements<ul><li>Previous experience in retail, sales, or cashier work preferred (not always required)</li><li>Strong communication and interpersonal skills</li><li>Basic math skills and comfort handling money and POS systems</li><li>Punctual, dependable, and able to work flexible hours, including weekends/holidays</li><li>Positive attitude and willingness to work as part of a team</li><li>High school diploma or equivalent</li></ul>Schedule<ul><li>Full-time</li></ul>Pay: AED834.09 - AED1,500.00 per monthWork Location: In person

Cashier/Sales

Purunity

Purunity is a customer-centric company, growing with the purpose of contributing to the sustainability of our planet through better water and air care.We believe health is life and life is at best when the quality of its essentials such as water and air is improved. Hopefully, in a short while, we envision expanding the Purunity community to each and every corner in the UAE, so that everyone can enjoy improving their quality of life with the ultimate form of drinking water, indoor air and shower experience.At Purunity, we are continually looking for talented people who can perform and thrive in a fast-paced, creative workplace. We would like to extend a warm welcome to a Sales Associate at Purunity within our Sales team.Responsibilities<ul><li>Canvassing territories to present company products and service to potential customers.</li><li>Meeting or exceeding weekly, monthly, and yearly sales targets.</li><li>Contacting leads and setting up appointments to present company&rsquo;s products and service.</li><li>Completing order forms and submitting them for processing.</li><li>Preparing sales proposals for potential buyers when necessary.</li><li>Establish, develop and maintain positive business and customer relationships.</li><li>Visiting commercial towers and introducing them to Purunity</li></ul>Skills &amp; Competencies<ul><li>Excellent communication skills</li><li>Strong negotiation and interpersonal capabilities</li><li>Positive and can-do attitude</li><li>Self-motivated and comfortable working with little to no direction</li><li>Adaptable to technology/software</li><li>Capable of networking and building professional relationships with potential clients</li><li>Strategic approach to perform and improve outdoor/direct sales</li><li>Must be able to prioritize and plan work activities as to use time efficiently</li><li>Collaborative mindset and a team player</li></ul>Requirements<ul><li>Proven work experience in direct/outdoor sales</li><li>Fluent in English. Additional languages would be a plus.</li><li>Bachelor&rsquo;s degree in business or a related field</li><li>Competent with MS Tools</li><li>Knowledge of Salesforce</li></ul>Perks &amp; BenefitsAt Purunity, we highly believe that our people are our biggest asset, and our culture is our strongest factor.The benefits you can expect at Purunity includes:<ul><li>Competitive salary package</li><li>Performance-based bonus</li><li>Structured career path</li><li>Development and growth opportunity</li></ul>Where your career can go at Purunity is only limited by your enthusiasm, passion, and creativity. We significantly promote career development activities and offer a variety of chances for professional and personal experiences thanks to our diversified workforce.Job Types: Full-time, PermanentPay: AED3,400.00 - AED3,800.00 per monthApplication Question(s):<ul><li>This job requires you to do outdoor sales visit. Are you comfortable with it?</li><li>This role includes fixed salary + fixed incentive + variable commission. Are you comfortable with it?</li></ul>Willingness to travel:<ul><li>75% (Required)</li></ul>Work Location: In person

Direct Sales Executive

Majid Al Futtaim

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day
 
 
 
 
 
 
 JOB TITLE
 
 
 
 Sales Associate | Majid Al Futtaim Lifestyle | Operations
 
 
 
 
 
 
 ROLE PROFILE:
 
 
 <ul>
 <li>
 Be The Ultimate Champion of Customer Service Standards in Line with Majid Al Futtaim Guidelines, Understanding Customer Needs and Enabling the Fulfilment of an Exceptional Experience for The Customer.
 </li>
 <li>
 Ensure Customer Concerns Are Addressed Promptly and Professionally and Escalated in A Timely Manner to the Store Manager, When Necessary, Keep the Customer in Mind Through All Interactions.
 </li>
 <li>
 Achieve Set Sales Targets and Use Creative Ways to Exceed the Same, Keeping the Customer in Mind.
 </li>
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 Contribute To Enhanced Sales Targets with Thorough Product Knowledge, Taking Opportunities to Up Sell and Cross Sell.
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 Ensure Store Standards Are Maintained at All Times, Supporting with Instore Tasks Including but Not Limited to Cleanliness, Tidiness and Replenishment.
 </li>
 <li>
 Comply With All Store Security Policies and Regulations, Minimizing Exposure to Stock Loss.
 </li>
 <li>
 Use Advanced Selling Skills in Order to Better Support the Customer&rsquo;s Needs, Generate High Value Transactions, And Build a Consistent Flow of Repeat Custom
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 <li>
 Recommend, Select, And Help Locate or Obtain Merchandise Based on Customer Need in Other Majid Al Futtaim Fashion Brands and Stores, If Not Available Instore.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS:
 
 
 <ul>
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 High School Certificate
 </li>
 <li>
 1-2 Years Industry Experience
 </li>
 <li>
 Good Communication Skills
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 Excellent Customer Service
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
 
 
</div>

Sales Associate - Fashion

Explore 447+ Sales & service associate in Dubai this July. Find roles across top companies and apply now to boost your career.