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sales development specialist

<div>
 
 We help the world run better
 
 
 
 At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging &ndash; but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
 
 
 The Digital Sales Development team guides and influences customers to take informed decisions in the early stages of their digital transformation journey by creating a world-class engagement experience. This team is responsible for building and nurturing pipeline of sales opportunities and incremental revenue aligned with the Sales and Marketing teams, focusing on prospecting into the SAP install base and net new name accounts, while nurturing leads into qualified opportunities within their assigned space. This team drives digital and high-quality engagement with potential customers delivering superior customer experience.
 
 
 As a Digital Sales Development Executive, you will work with a team focused on sourcing and nurturing demand to grow SAP&rsquo;s Cloud ERP &amp; LoB footprint in NNN &amp; IB across all industries, working with SAP &amp; Partners resources, as well as Customers. You will be focusing on SAP&rsquo;s solution area described below.
 
 
 
 Solution Specialization
 
 
 
 Customer experience (CX) provides organizations with the tools and technology to enable meaningful, personalized, and seamless customer interactions that drive business growth.
 
 
 CX focuses on putting the customer at the center of business to drive transformative results. These solutions provide organizations with the tools and technology to deliver consistent, engaging, and personalized experiences across every touchpoint in the customer journey. CX solutions connect commerce, sales, service, marketing, and customer data, but with a unique focus on the end-to-end customer experience. By understanding, anticipating, and responding to the needs and expectations of each individual customer, CX enables organizations to streamline customer-facing operations, increase loyalty and revenue, and make data-driven decisions to optimize engagement across the entire lifecycle. It's a powerful tool for enhancing overall go-to-market efficiency and ensuring the success of an organization's customer retention and growth strategies.
 
 
 
 What You'll Do
 
 
 
 Overall Description
 
 
 The purpose of this position is to extend SAP's market coverage in the dedicated segment by generating new pipeline through:
 
 
 <ul>
 <li>
 Executing Targeted Outbound Campaigns via phone, chat and email. For targeted outbound campaigns, leads will be qualified according to the applicable methodology and handed over to Sales using standard global process.
 </li>
 <li>
 Accelerating pipeline and increasing conversion by executing programmatic recycled (discontinued / disqualified leads) and reconstituted nurturing (aged pipeline)
 </li>
 <li>
 Nurturing leads received from other demand generation functions and progressing stalled pipeline. For targeted outbound campaigns, leads will be qualified according to the applicable methodology and handed over to Sales using standard global process.
 
 
 </li>
 </ul>
 Digital Sales Development Executive generates and qualifies leads through proper means, and nurtures aging leads and opportunities, and eventually hands over fully qualified leads to their assigned Account Executives for further sales progress.
 
 
 The Digital Sales Development Executive will be co-located in the Digital Hub. They will be joining in territory and account planning to support the team and will be the future candidate pool for transition into sales roles.
 
 
 
 Campaign Execution &amp; Lead Management
 
 
 
 <ul>
 <li>
 Plan and execute call and e-mail activities to generate leads using the most efficient means together with manager/expert
 </li>
 <li>
 Support and cooperate with Field Marketing, Solution Specialists, Account Executives
 </li>
 <li>
 Align with Sales colleagues for most effective territory planning and execution, covering all routes to market
 </li>
 <li>
 Generate and qualify leads through proper means (cold calling, phone campaigns, email actions, etc.) in alignment with management
 </li>
 <li>
 Pass qualified leads to Sales resource for opportunity management and execution
 </li>
 <li>
 Regularly review lead pipeline and progression. Proactively give qualitative and quantitative feedback to Marketing on campaigns using standard procedures and reports
 
 
 </li>
 </ul>
 
 Training &amp; Enablement
 
 
 
 <ul>
 <li>
 Assist in activities to enhance demand generation and product/solution skills
 </li>
 <li>
 Be active part of either classroom, e-learning, virtual classroom, or mentor-lead activities
 </li>
 <li>
 Complete all enablement requested in a timely manner
 
 
 </li>
 </ul>
 
 Experience And Language Requirements
 
 
 
 <ul>
 <li>
 1 to 2 years of experience in Demand Generation or Inside Sales environment.
 </li>
 <li>
 Preferably Digital (Remote) Experience, specifically in high volume of customer facing experience, phone-centric work.
 </li>
 <li>
 High volume activity working environments, involving phone and a CRM/ Contact Management System.
 </li>
 <li>
 Fluency in English &amp; Arabic required.
 </li>
 <li>
 Fluency in any other regional language preferred.
 </li>
 <li>
 Bachelor's degree or equivalent business experience.
 
 
 </li>
 </ul>
 
 Meet Your Team
 
 
 
 SAP Digital is one of the leading and most innovative teams in the company, aimed at delivering exceptional customer experiences in a scalable, speedy, and personalized fashion. The purpose of the organization is to support the Customer Success board area with a broad range of services and methodologies across the customer journey to guarantee the acquisition of net-new customers and the successful adoption and expansion of our products. Most importantly, helping more customers run better ultimately translates into a safer, cleaner, more connected, better enabled, and more equal world.
 
 
 SAP Digital team prides itself not only on the outcomes, but on exemplifying our company values: Build bridges not silos, embrace differences, keep the promise, stay curious, tell it like it is, and live the leadership credo.
 
 
 
 Bring out your best
 
 
 
 SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
 
 
 
 We win with inclusion
 
 
 
 SAP&rsquo;s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone &ndash; regardless of background &ndash; feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
 
 
 SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
 
 
 For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
 
 
 Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
 
 
 Successful candidates might be required to undergo a background verification with an external vendor.
 
 
 
 AI Usage in the Recruitment Process
 
 
 
 For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
 
 
 Please note that any violation of these guidelines may result in disqualification from the hiring process.
 
 
 Requisition ID: 447925 | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations:
 
 
</div>

Sales Development Specialist

citPEAK

<div>
 
 citPEAK is extending their team in Cairo with a German Sales Development Representative.
 
 
 
 
 
 Tasks
 
 
 
 
 <ul>
 <li>
 Cold call into prospects generated by variety of outside sources
 </li>
 <li>
 Engage and qualify inbound leads.
 </li>
 <li>
 Arrange appointments for our sales team
 </li>
 <li>
 Work with your dedicated Sales Consultant to identify ongoing strategic targets
 </li>
 <li>
 Ensure successful follow through of sales cycle by maintaining accurate activity and lead qualification information in CRM application
 </li>
 <li>
 Consistently achieve qualified opportunity quotas to ensure territory revenue objectives
 </li>
 <li>
 Report results
 </li>
 </ul>
 
 
 
 
 Requirements
 
 
 
 
 <ul>
 <li>
 B2 /C1/C2 German language skills is a must
 </li>
 <li>
 Sales-oriented, sociable, and flexible personality
 </li>
 <li>
 Strong PC user skills
 </li>
 <li>
 Ability to learn and self-motivation
 </li>
 <li>
 Experience in phone business conversations and in attracting new customers
 </li>
 <li>
 Basic understanding of software products and business processes is a plus
 </li>
 </ul>
 
 
 
 
 Benefits
 
 
 
 
 <ul>
 <li>
 Attractive fixed salary of 45k.- EGP NET per month + attractive monthly target-based commission + performance-based team bonus
 </li>
 <li>
 One fixed shift 9 hours (8 net hours + 1-hour break)
 </li>
 <li>
 Target Oriented attendance!
 </li>
 <li>
 2 days weekend: Saturday and Sunday
 </li>
 <li>
 Social and Health Insurance
 </li>
 <li>
 Transportation Allowance
 </li>
 <li>
 Personal and professional development system
 </li>
 <li>
 Work Location: Nasr City.
 </li>
 </ul>
</div>

Sales Development Representative - (German Account)

FlapKap

<div>
 
 What is FlapKap ?
 
 
 
 We are the financial growth partner for the small and medium-sized businesses in the Middle East and Africa. We support our merchants to overcome their cash constraints by financing their working capital and ensuring their growth without losing equity.
 
 
 For more info, check our feature on Forbes.
 
 
 
 Why FlapKap?
 
 
 
 FlapKap is a fast, smart, collaborative and first of a kind startup that aims to disrupt the financial industry in the MENA region. We are backed by QED, BECO Capital, A15, Outliers, and Nclude with a total financing of over $40m USD. FlapKap offers a safe environment with a welcoming atmosphere to creativity and innovation. Everyday there are new challenges and significant achievements that make everyone charged, excited and proud to belong.
 
 
 Role Overview
 
 
 A Sales Development Representative (SDR) plays a critical role in driving revenue growth by identifying, engaging, and qualifying potential customers for the company's products or services. As the first point of contact in the sales process, the SDR is responsible for building a strong and consistent pipeline of qualified opportunities that enables the sales team to perform at its best.
 
 
 This is a performance-driven outbound role, focused on pipeline creation through cold calling and qualification.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Developing sales strategies to draw in potential buyers or to solicit new potential customers.
 </li>
 <li>
 Initiating contact with potential customers through cold-calling or responding to inquiries generated from advertisements.
 </li>
 <li>
 Creating relationships with customers to identify their potential needs and qualify their interests and viability to drive sales.
 </li>
 <li>
 Presenting product information to customers once you have identified their needs.
 </li>
 <li>
 Moving solid leads through the marketing funnel, connecting them to a salesperson, and arranging in-person meetings, emails, or phone calls.
 </li>
 <li>
 Following up with potential customers who expressed interest but did not purchase any goods or services.
 </li>
 <li>
 Performing regular follow-up calls or emails and facilitating communication with existing customers to ensure their satisfaction and identify new potential needs.
 </li>
 <li>
 Collaborating with sales executives to ensure the company's goals and targets are met.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 Experience
 
 
 
 <ul>
 <li>
 1+ year of experience in sales, telemarketing, cold calling, or an SDR role
 </li>
 <li>
 Background in B2B sales, fintech, financial services, or SME-focused roles is a strong advantage
 
 
 </li>
 </ul>
 
 Communication
 
 
 
 <ul>
 <li>
 Strong verbal communication skills in English
 </li>
 <li>
 Confident, professional phone presence
 </li>
 <li>
 Ability to handle objections and guide conversations effectively
 
 
 </li>
 </ul>
 
 Performance Mindset
 
 
 
 <ul>
 <li>
 Target-driven and highly self-motivated
 </li>
 <li>
 Comfortable working in a quota-based, high-accountability environment
 </li>
 <li>
 Resilient and able to perform consistently in a high-volume outbound role
 
 
 </li>
 </ul>
 
 Availability
 
 
 
 <ul>
 <li>
 Willingness to work in a fast-paced, performance-focused sales environment
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 High-Impact Role Join one of the fastest-growing fintech companies in the region and play a direct role in driving revenue by building the pipeline that fuels the entire commercial organization
 </li>
 <li>
 Performance-Based Growth Clear, merit-based progression opportunities into Account Executive, Commercial, or broader revenue roles for top performers
 </li>
 <li>
 Training &amp; Enablement Hands-on product training, ongoing sales coaching, and exposure to real-world SME financing use cases in a high-performance environment
 </li>
 <li>
 Compensation &amp; Upside Competitive base salary with aggressive USD-denominated commissions, offering significant upside for high achievers
 </li>
 </ul>
</div>

Sales Development Representative

<div>
 
 
 1. Company Overview
 
 
 
 AUX Group, founded in 1986, is a global manufacturing group covering home appliances, power equipment, healthcare and real estate.With over 30,000 employees worldwide, AUX continues to expand its overseas sales and distribution network. The local entity in [Egypt] operates as a sales and trading company responsible for marketing, distribution and channel development.
 
 
 
 
 
 
 2. Hiring Background
 
 
 
 To support sales growth in
 
 [Egypt]
 
 , we are hiring a Sales Specialist to manage customer relationships and drive revenue.
 
 
 
 
 
 
 
 
 
 3. Responsibilities &amp; Qualifications
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Support sales channel development
 </li>
 <li>
 Maintain client relationships and follow up on orders
 </li>
 <li>
 Assist in sales promotion activities
 </li>
 <li>
 Collect market and competitor information
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 2&ndash;4 years of B2B sales experience
 </li>
 <li>
 Industry background in HVAC or home appliances preferred
 </li>
 <li>
 Strong communication skills
 </li>
 <li>
 Target-driven and proactive
 </li>
 <li>
 Fluent in English and local language
 </li>
 </ul>
 
 
 
 
 
 4. How to Apply
 
 
 
 
 
 
 Please apply via Linkedin Job Post, and attach the related info such as Salary expectations, notice period, and motivation of your application.
 
 
 Subject: Application &ndash; Sales Specialist &ndash; [Egypt]
 
 
 
</div>

Sales Specialist

Contentsquare

<div>
 Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers&rsquo; whole online journey.
 
 
 We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We&rsquo;re here to stay&mdash;and we&rsquo;re looking for team members who are excited to drive impact and help us scale even further.
 
 
 Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler&mdash;for our customers, their customers, and each other.
 
 
 
 Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.
 
 
 
 
 About the job:
 
 
 
 This role requires a driven individual who can achieve and exceed targets while supporting our Global Mid Market Sales function. Based in our Cairo office on a hybrid basis (in-office a few days per week), you will play a crucial role in generating quality pipeline that converts to revenue. You'll work with both inbound MQLs and conduct outbound prospecting to key accounts.
 
 
 
 What you&rsquo;ll do:
 
 
 
 <ul>
 <li>
 Research target accounts and contacts to identify key decision-makers and understand business challenges
 </li>
 <li>
 Prospect and generate qualified opportunities through outbound activities including cold calling, personalised emails, and social selling to Mid Market accounts
 </li>
 <li>
 Qualify inbound Marketing Qualified Leads (MQLs), conducting discovery calls to assess fit and buying intent
 </li>
 <li>
 Schedule qualified meetings for Account Executives, ensuring proper handoff with detailed opportunity context
 </li>
 <li>
 Consistently meet or exceed KPI and activity expectations
 </li>
 <li>
 Achieve quarterly quotas and goals for qualified opportunities, meetings booked, and pipeline generated
 </li>
 <li>
 Stay current on industry trends, competitive landscape, and product updates to effectively communicate value propositions
 
 
 </li>
 </ul>
 
 What you&rsquo;ll need to succeed:
 
 
 
 <ul>
 <li>
 Fluent in English (written and verbal communication)
 </li>
 <li>
 Coachable and eager to learn - thrives in a continuously evolving business environment and actively seeks feedback
 </li>
 <li>
 Growth-minded - thinks strategically about business impact while driving personal success
 </li>
 <li>
 Proactive and resilient - takes initiative rather than waiting for direction
 </li>
 <li>
 Minimum 1 year successful sales/SDR track record
 </li>
 <li>
 Relevant experience in SaaS, Analytics, or CRM software solutions
 </li>
 <li>
 Competitive nature and drive to succeed (demonstrated through professional or personal achievements)
 </li>
 <li>
 Ability to work effectively in a hybrid environment with strong self-management skills
 
 
 </li>
 </ul>
 
 Why you should join Contentsquare
 
 
 
 We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we&rsquo;re aligned with the employees' needs.
 
 
 Here are a few we want to highlight:
 
 
 <ul>
 <li>
 Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year
 </li>
 <li>
 Work flexibility: hybrid and remote work policies
 </li>
 <li>
 Generous paid time-off policy (every location is different)
 </li>
 <li>
 Lifestyle allowance
 </li>
 <li>
 A Culture Crew in every country we&rsquo;re based in to coordinate regular activities for employees to get to know each other and bond outside of work
 </li>
 <li>
 Every full-time employee receives stock options, allowing them to share in the company&rsquo;s success
 </li>
 <li>
 We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts
 </li>
 <li>
 And more benefits tailored to each country
 
 
 </li>
 </ul>
 
 Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
 
 
 
 
 Your personal data is used by Contentsquare for recruitment purposes only. Read our
 
 
 Job Candidate Privacy Notice
 
 
 to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal
 
 
 here
 
 
 .
 
 
 
 
 Your personal data will be securely stored in our hosting provider&rsquo;s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.
 
 
 
 
 Contentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our
 
 
 Candidate Privacy Policy
 
 
 .
 
 
 
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Sales Development Representative - English speaking

<div>
 
 
 1. Company Overview
 
 
 
 AUX Group, founded in 1986, is a global manufacturing group covering home appliances, power equipment, healthcare and real estate.With over 30,000 employees worldwide, AUX continues to expand its overseas sales and distribution network. The local entity in [Egypt] operates as a sales and trading company responsible for marketing, distribution and channel development.
 
 
 
 
 
 
 
 
 
 2. Hiring Background
 
 
 
 To support business expansion and ensure efficient supply chain operations in [Egypt], we are looking for a Logistics Specialist to manage local logistics execution and coordination.
 
 
 
 
 
 
 3. Responsibilities &amp; Qualifications
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Coordinate local 3PL providers for warehousing, transportation, and customs clearance
 </li>
 <li>
 Monitor inbound and outbound shipments to ensure on-time delivery
 </li>
 <li>
 Handle customs documentation and compliance with local regulations
 </li>
 <li>
 Track logistics costs and support cost optimization
 </li>
 <li>
 Coordinate with Sales and HQ teams on order fulfillment and inventory planning
 </li>
 <li>
 Maintain accurate logistics records and reporting
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Supply Chain, Logistics, or related field
 </li>
 <li>
 3+ years of logistics or supply chain experience
 </li>
 <li>
 Familiar with import/export procedures and local customs regulations
 </li>
 <li>
 Experience working with 3PL providers
 </li>
 <li>
 Fluent in English and local language
 </li>
 </ul>
 
 
 
 
 
 4. How to Apply
 
 
 
 
 
 
 Please apply via Linkedin Job Post, and attach the related info such as Salary expectations, notice period, and motivation of your application.
 
 
 Subject: Application &ndash; Logistics Specialist &ndash; [Egypt]
 
 
 
</div>

Logistics Specialist

Aujan Coca-Cola Beverages Company (ACCBC)

<div>
 
 
 Job Title:
 
 eCommerce Specialist
 
 
 
 Reports To:
 
 MT Manager
 
 
 
 Business Unit:
 
 Commercial
 
 
 
 Function:
 
 Sales
 
 
 
 Grade: L05
 
 
 
 
 Location:
 
 EGYPT
 
 
 
 
 
 
 Operating Context
 
 
 
 The eCommerce Specialist &ndash; Egypt operates within the NEA Business Unit structure, reporting directly to the MT Manager - Egypt. The role supports the digital acceleration agenda of the Egypt market, ensuring profitable growth across eCommerce and omni-channel platforms.
 
 
 Egypt represents a fast-evolving digital retail landscape characterized by:
 
 <ul>
 <li>
 Rapid growth of online retail channels
 </li>
 <li>
 Increasing competition for digital shelf visibility
 </li>
 <li>
 Strong price sensitivity and promotional intensity
 </li>
 <li>
 Growing importance of digital marketing and data analytics
 </li>
 </ul>
 
 The role requires strong commercial discipline, analytical capability, and hands-on digital execution within an FMCG environment.
 
 
 
 
 
 
 Purpose of the Job
 
 
 
 The eCommerce Specialist is responsible for driving revenue growth, optimizing digital presence, and managing end-to-end performance of key eCommerce accounts in Egypt. The role ensures profitable growth, enhanced online customer experience, strong digital execution, and effective cross-functional collaboration aligned with commercial and governance standards.
 
 
 
 
 
 
 Key Roles and Responsibilities
 
 
 
 
 Business &amp; Revenue Growth
 
 
 <ul>
 <li>
 Drive revenue growth across all assigned eCommerce accounts in Egypt.
 </li>
 <li>
 Support the development and execution of digital sales strategy in line with AOP.
 </li>
 <li>
 Manage account-level P&amp;L, forecasting, and profitability.
 </li>
 <li>
 Monitor performance versus targets and implement corrective actions where needed.
 </li>
 </ul>
 
 
 Account &amp; Portal Management
 
 
 <ul>
 <li>
 Manage end-to-end relationship with assigned online retail partners.
 </li>
 <li>
 Oversee portal operations including product listings, pricing, content accuracy, and promotional activations.
 </li>
 <li>
 Ensure timely execution of trade plans and digital campaigns.
 </li>
 <li>
 Optimize assortment, availability, and digital shelf positioning.
 </li>
 </ul>
 
 
 Digital Marketing &amp; Optimization
 
 
 <ul>
 <li>
 Lead SEO initiatives to enhance product discoverability and conversion.
 </li>
 <li>
 Support digital marketing campaigns to drive traffic and sales.
 </li>
 <li>
 Monitor campaign performance and optimize ROI.
 </li>
 <li>
 Collaborate on CRM, social media, and online brand activation initiatives.
 </li>
 </ul>
 
 
 Customer Experience &amp; Complaint Handling
 
 
 <ul>
 <li>
 Ensure optimized product content, images, and descriptions.
 </li>
 <li>
 Act as primary owner of eCommerce-related complaints across all digital channels.
 </li>
 <li>
 Investigate customer dissatisfaction cases and implement corrective actions.
 </li>
 <li>
 Ensure high standards of customer satisfaction and timely issue resolution.
 </li>
 </ul>
 
 
 Analytics &amp; Reporting
 
 
 <ul>
 <li>
 Analyze sales trends, promotional effectiveness, and customer behavior.
 </li>
 <li>
 Build and maintain dashboards for daily operations and performance tracking.
 </li>
 <li>
 Provide actionable insights and performance reports to management.
 </li>
 </ul>
 
 
 Cross-Functional Collaboration
 
 
 <ul>
 <li>
 Work closely with Sales, Marketing, Supply Chain, and Customer Service teams.
 </li>
 <li>
 Support development of omni-channel and digital growth initiatives.
 </li>
 <li>
 Coordinate product launches and promotional rollouts in digital channels.
 </li>
 </ul>
 
 
 
 
 
 Key Performance Indicators (KPIs)
 
 
 
 Revenue growth versus target in Egypt
 
 
 Achievement of sales forecast and profitability targets
 
 
 Digital marketing ROI and campaign effectiveness
 
 
 Improvement in conversion rate and traffic growth
 
 
 Accuracy of forecasting and reporting
 
 
 Digital shelf compliance and product availability
 
 
 Complaint resolution time and customer satisfaction
 
 
 Contribution to omni-channel growth strategy
 
 
 
 
 
 
 Travel Requirements
 
 
 
 Minimal travel within Egypt (as required).
 
 
 
 
 
 
 
 
 
 Requirements
 
 
 
 
 Experience
 
 
 
 2&ndash;5 years of experience in eCommerce or digital sales roles.
 
 
 Experience within FMCG / Beverage industry preferred.
 
 
 Experience managing online retail accounts and digital marketing initiatives.
 
 
 
 
 
 
 Knowledge
 
 
 
 Strong understanding of eCommerce operations and portal management.
 
 
 Knowledge of SEO, digital marketing, CRM, and performance analytics tools.
 
 
 Understanding of pricing, trade investment, and promotional planning.
 
 
 Fluent in English; Arabic preferred.
 
 
 
 
 
 
 Qualifications
 
 
 
 Bachelor&rsquo;s Degree in Sales, Marketing, Business Administration, or related field
 
 
 OR equivalent professional experience.
 
 
 
 
 
 
 Accountability Indicators
 
 
 
 Achievement of digital revenue and profitability targets
 
 
 Effective management of trade investments and marketing budgets
 
 
 Accurate forecasting and performance reporting
 
 
 Optimized digital presence and product visibility
 
 
 High customer satisfaction standards
 
 
 Compliance with commercial and governance policies
 
 
 
</div>

Ecommerce Specialist

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