customer service sales manager Jobs in Alexandria

customer service sales manager

sales manager

International Workplace Group plc

<div>
 At Regus, we&rsquo;ve built the world&rsquo;s largest workspace network so that our customers can work better, faster, happier. Join the team in one of our business centres. Promote our products and services to new and existing customers. Bring more freedom to more people and businesses. And you&rsquo;ll be able to work better, faster and happier too.
 
 
 
 The opportunity
 
 
 
 As a Community Sales Manager, you&rsquo;ll be responsible for the smooth running of your Regus centre while finding ways to increase sales and revenue, helping more and more people enjoy the benefits of flexible working. You&rsquo;ll motivate your team to create a great working environment to ensure customer satisfaction and retention.
 
 
 
 A typical day at Regus
 
 
 
 You start the day with an informal team talk over coffee, to plan the day and make sure everyone&rsquo;s prepared.
 
 
 With one eye always on reception, you see members turning up and also the first meeting rooms guests arriving. You welcome them and take them to their meeting room, show them the facilities and help them set up their WiFi connections and AV system for their presentation.
 
 
 Later you have a meeting to learn more about a new member and get to understand his business needs. You think about the other businesses in the centre and how you might be able to introduce him to a couple that may be of interest at the networking event later in the week.
 
 
 A large company is taking a whole floor of the centre and is moving in next week. You run through the move in detail with the reception team, ensuring the welcome kit is prepared, and all badges and keys are ready for handing over.
 
 
 At lunchtime a couple walk in enquiring about coworking membership. Your colleague from sales is on their lunch break so you offer them a coffee and give them a tour of the centre, explaining all the benefits of Regus membership.
 
 
 Later in the afternoon you host a monthly operations meeting for Community Sales Managers from your local cluster of centres, along with the regional Operations Manager. After the meeting you do a final walk around the building, speaking with members, asking how their day went as they start to wind down and head for home.
 
 
 
 About You
 
 
 
 We&rsquo;re looking for someone who has the experience and aptitude to manage a smooth running operation. You&rsquo;ll need to be an accomplished multitasker, able to pre-empt issues before they become problems, and keep a team motivated and focused on service excellence. You also need to be:
 
 
 <ul>
 <li>
 A good communicator, used to dealing with customers - ideally in the hospitality or events industry
 </li>
 <li>
 Confident, approachable and able to build strong relationships with customers
 </li>
 <li>
 A great manager, who leads by example and knows how to motivate and inspire a team
 </li>
 <li>
 Happy taking ownership of problems and finding ways to solve them
 </li>
 <li>
 Positive, enthusiastic and able to adapt to fast-changing situations
 </li>
 <li>
 Confident using MS Office and other basic IT packages
 
 
 
 </li>
 </ul>
 
 In Addition, You Will
 
 
 
 <ul>
 <li>
 Manage the day to day running of the centre, focusing on exceptional customer service
 </li>
 <li>
 Inspire your team of associates, developing their skills to get the best from each team member
 </li>
 <li>
 Promote your centre to new customers and show them how flexible workspace could enhance their business
 </li>
 <li>
 Generate leads by delivering engaging networking events within your community
 
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 On top of a competitive salary package you&rsquo;ll enjoy:
 
 
 <ul>
 <li>
 A bright and inspiring work environment
 </li>
 <li>
 Training and development opportunities
 </li>
 </ul>
</div>

Community Sales Manager

Nexfit

About the jobWe are looking for a skilled Call center manager to supervise daily operations and personnel aiming for maximum efficiency and cost-effectiveness. You will also ensure that technology is utilized to a maximum and that staff are well-organized and productive.An excellent call center manager must be an organized, reliable and results-driven professional.They must have a practical mind to solve problems on the spot partnered with an ability to see the &ldquo;big picture&rdquo; and make improvements.As a call center manager, you must also have excellent customer service and communication skills.The goal is to do everything possible to attain goals and achieve great results for our company.<ul><li>Develop objectives for the call center&rsquo;s day-to-day activities.</li><li>Conduct effective resource planning to maximize the productivity of resources (people, technology etc.)</li><li>Collect and analyze call-center statistics (sales rates, costs, customer service metrics etc.)</li><li>Assume responsibility of budgeting and tracking expenses</li><li>Coach and provide training to personnel to maintain high customer service standards.</li><li>Monitor and improve ordering, telephone handling and other procedures.</li><li>Evaluate performance with key metrics (accuracy, call-waiting time etc.)</li><li>Prepare reports for different departments or upper management.</li></ul>Requirements<ul><li>Proven experience as call center manager or similar position</li><li>Experience in customer service / call center is a must.</li><li>Knowledge of performance evaluation and customer service metrics</li><li>Solid understanding of reporting and budgeting procedures</li><li>Experience in basic financial analysis (cost-effectiveness, cost-benefit etc.)</li><li>Proficient in MS Office and call center equipment/software programs</li><li>Outstanding communication and interpersonal skills</li><li>Excellent organizational and leadership skills with a problem-solving ability</li><li>Positive and patient</li><li>Bachelor's degree or equivalent; Higher degree in a relevant discipline will be appreciated.</li><li>Alexandria resident.</li><li>English proficiency is a must.</li></ul>Job Types: Full-time, Contract Contract length: 12 monthsPay: E&pound;15.00 - E&pound;20.00 per monthExperience:<ul><li>Call center management: 1 year (Required)</li></ul>

Customer service sales manager

Marriott International

<div>Additional Information 
Job Number25168888 
Job CategorySales &amp; Marketing 
LocationSheraton Montazah Hotel, Corniche Road, Alexandria, Egypt, Egypt, 21923 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals of direct reports. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.</li></ul>
OR
<ul><li>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</li></ul> 
CORE WORK ACTIVITIES 
Supporting Developing &amp; Executing Sales Strategies
<ul><li>Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.</li></ul>
<ul><li>Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.</li></ul>
<ul><li>Assists with the development and implementation of promotions, both internal and external.</li></ul> 
Maximizing Revenue
<ul><li>Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).</li></ul>
<ul><li>Recommends booking goals for sales team members.</li></ul> 
Managing Sales Activities
<ul><li>Monitors all day to day activities of direct reports.</li></ul>
<ul><li>Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.</li></ul>
<ul><li>Participates in sales calls with members of sales team to acquire new business and/or close on business.</li></ul>
<ul><li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li></ul> 
Analyzing &amp; Reporting on Sales and Financial Data
<ul><li>Analyzes market information by using sales systems and implements strategy to achieve property&rsquo;s financial room and catering goals.</li></ul>
<ul><li>Assists Revenue Management with completing accurate six period projections.</li></ul>
<ul><li>Reviews sales and catering guest satisfaction results to identify areas of improvement.</li></ul> 
Ensuring Exceptional Customer Service
<ul><li>Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.</li></ul>
<ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li></ul>
<ul><li>Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Observes service behaviors of employees and provides feedback to individuals.</li></ul>
<ul><li>Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.</li></ul>
<ul><li>Executes and supports the company&rsquo;s Customer Service Standards and property&rsquo;s Brand Standards.</li></ul>
<ul><li>Participates in and practices daily service basics of the brand.</li></ul>
<ul><li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.</li></ul>
<ul><li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.</li></ul>
<ul><li>Gains understanding of the property&rsquo;s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.</li></ul> 
Building Successful Relationships
<ul><li>Develops and manages relationships with key stakeholders, both internal and external.</li></ul>
<ul><li>Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.</li></ul>
<ul><li>Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.</li></ul>
<ul><li>Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.</li></ul> 
Managing and Conducting Human Resource Activities
<ul><li>Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.</li></ul>
<ul><li>Utilizes all available on the job training tools for employees.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
When you join the Sheraton family, you become a member of its global community. We&rsquo;ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you&rsquo;re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be &lsquo;The World&rsquo;s Gathering Place&rsquo;. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Dir-Sales (Resident in Cairo)

Tagaddod

<div>Tagaddod is looking for a motivated and experienced Sales Supervisor for Alexandria to lead our sales initiatives in this vital region. In this role, you will be responsible for managing the sales team, driving revenue growth, and establishing strong customer relationships. Your expertise in the market will allow you to develop effective sales strategies tailored to the needs of clients in Upper Egypt.<h3 class="jobSectionHeader">
Responsibilities</h3><ul>
<li>Lead and motivate the sales team in Upper Egypt to meet and exceed sales targets.</li>
<li>Develop and execute strategic sales plans to drive business growth in the region.</li>
<li>Build and maintain solid relationships with key customers in the HORECA sector.</li>
<li>Conduct market research and analysis to identify trends and competition.</li>
<li>Prepare sales forecasts and reports for management to inform business decisions.</li>
<li>Provide ongoing training and support to sales representatives, enhancing their skills and performance.</li>
<li>Collaborate with cross-functional teams to ensure seamless operations and customer satisfaction.</li>
</ul>
Requirements<ul>
<li>Bachelor's degree in Business Administration, Marketing, or a related field.</li>
<li>Proven experience as a Sales Supervisor or in a similar role in Upper Egypt.</li>
<li>Strong understanding of the HORECA industry and regional market dynamics.</li>
<li>Excellent leadership, communication, and interpersonal skills.</li>
<li>Ability to analyze sales data and identify opportunities for growth.</li>
<li>Experience with CRM software and Microsoft Office Suite.</li>
<li>Willingness to travel frequently within Upper Egypt for client meetings and support.</li></ul></div>

Sales Supervisor-Alexandria

Gomspace

<div><div><div>GomSpace North America is seeking an experienced Sales Director to drive growth across the United States and Canada. This strategic role will focus on expanding GomSpace&rsquo;s presence and customer base across defense, earth observation, connectivity, and science sectors.
About the Role
The Sales Director will lead business development efforts, identify new opportunities, and manage key customer relationships throughout North America. The ideal candidate has a deep understanding of the small satellite and space systems sector, with a proven track record of success engaging commercial and government customers.
Key responsibilities include:
<ul><li>Develop and execute a regional sales strategy aligned with GomSpace&rsquo;s global growth objectives.</li>
<li>Identify and pursue new business opportunities for satellite products and solutions across target sectors.</li>
<li>Build and manage relationships with government agencies, satellite operators, integrators, universities, and new-space ventures.</li>
<li>Lead proposal development and contract negotiations in coordination with internal teams and external stakeholders.</li>
<li>Represent GomSpace at key industry events, conferences, and trade missions across North America.</li>
<li>Provide market insights and feedback to inform product strategy and business planning.</li>
</ul>
Your Profile
You are a results-driven professional with strong communication, presentation, and negotiation skills. You thrive in a fast-paced, international environment and are comfortable working independently while collaborating with global teams. A willingness to travel domestically and internationally is required.
Qualifications:
<ul><li>Minimum 8 years of experience in sales or business development within the satellite, aerospace, or space systems industry.</li>
<li>Bachelor&rsquo;s degree in engineering, business, or a related field (advanced degree preferred).</li>
<li>Proven success selling small satellite systems, subsystems, platforms, or mission solutions to commercial and/or government customers.</li>
<li>Strong understanding of LEO and smallsat technologies, market trends, and procurement processes.</li>
<li>Understanding of USG procurement and acquisition processes
</li><li>Established network across the North American space community is a plus.</li>
<li>US citizenship required.</li>
</ul>
Why choose GomSpace?
Because you will have the opportunity to work on high-impact international NewSpace programs, and you will gain access to a global team of experts and innovators shaping the future of space technology.
You will work in a flexible, collaborative, and mission-driven culture that values initiative and results. We offer a competitive base salary with performance-based incentives.
JOIN OUR MISSION 
Please send your application in English. Interviews will be conducted on a continuous basis. If you have any questions regarding the position do not hesitate to contact: Slava Frayter, Chief Executive Officer, GomSpace NA, sfra@gomspacena.com
This is a remote position based in the US. Salary and start date will be individually negotiated.
We kindly draw your attention to the fact that we do not receive applications and resumes via e-mail or by personal appearance. This is to protect and show consideration for your personal information. Apply for the job by following the link below.
About GomSpace 
GomSpace is a globally leading designer, integrator and manufacturer of high-end nano and microsatellites for customers in the academic, government and commercial markets. Our positions of strength include systems integration, small satellite subsystems and advanced miniaturized radio technology. At the core of our mission are our core values: Be helpful, communicate openly and frequently, and show true leadership.
Our international team is devoted to understanding our customers&rsquo; requirements and delivering high quality. We are listed in Stockholm (GOMX), headquartered in Denmark and have subsidiaries in Sweden, Singapore, France, North America and Luxembourg. We have more than 170 employees servicing customers in more than 55 countries. Learn more on www.gomspace.com
Join us in shaping the future of space exploration!
Ready for Lift-off? 
Are you ready to take on this exciting challenge and make a lasting impact on the future of space exploration? Apply today and let&rsquo;s start a conversation.
</div></div><div><div>Application deadline: 
As soon as possible
</div><div><div>Apply</div>
<div>Print</div></div></div></div><div></div>

Sales Director – North America

Cargo Experts for Logistics Services

<div>
 
 Are you an experienced sales professional with a strong background in freight forwarding and logistics?&nbsp;
 
 Cargo Experts
 
 &nbsp;is looking for a&nbsp;
 
 Sales Representative
 
 &nbsp;to join our team in&nbsp;
 
 Alexandria
 
 &nbsp;and drive growth across our international shipping services.
 
 
 
 
 
 
 
 
 Responsibilities:
 
 
 
 
 <ul>
 <li>
 Identify and approach new B2B clients in need of freight forwarding, customs clearance, and logistics solutions.
 </li>
 <li>
 Maintain and grow relationships with existing clients.
 </li>
 <li>
 Provide tailored quotes and follow up on leads through meetings, calls, and digital channels.
 </li>
 <li>
 Negotiate contracts and ensure profitable deals aligned with customer needs.
 </li>
 <li>
 Collaborate with the operations team to ensure smooth service delivery.
 </li>
 <li>
 Track sales activity using CRM tools and provide regular reporting.
 </li>
 </ul>
 
 
 
 
 
 
 
 Requirements:
 
 
 
 
 <ul>
 <li>
 Minimum&nbsp;
 
 3 years of experience
 
 &nbsp;in sales within the&nbsp;
 
 freight forwarding or logistics sector
 
 .
 </li>
 <li>
 Strong knowledge of import/export processes, Incoterms, customs procedures, and shipping documentation.
 </li>
 <li>
 Excellent communication and negotiation skills.
 </li>
 <li>
 Proven ability to achieve targets and close deals independently.
 </li>
 <li>
 Proficient in CRM tools (HubSpot) is a plus.
 </li>
 <li>
 Fluent in Arabic and English.
 </li>
 </ul>
 
 
 
 
 
 
 
 What We Offer:
 
 
 
 
 <ul>
 <li>
 Competitive base salary + attractive sales commission
 </li>
 <li>
 Opportunity to grow in a fast-expanding logistics company
 </li>
 <li>
 Supportive team and professional development
 </li>
 <li>
 Work with international clients across sea, air, and land freight
 </li>
 </ul>
 
 
 
 
 
 
</div>

Sales Specialist

Delivery Hero

<div>Company Description 
talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. 
Job Description 
Role Summary
Responsible for the City of Alex in terms of Strategy, Growth, Driving Sales, Account Management, and marketing by understanding the city&rsquo;s performance drivers and KPIs and setting targeted strategies, objectives, and an action plan. 
In addition, responsible via dotted line responsibility to oversee and drive the city&rsquo;s success across marketing, logistics, people, etc. 
This role holder requires a strong leadership presence able to drive high-level strategy as well as operate at the lowest level of detail. The role holder also needs to influence both with directly as well as indirect stakeholders internally and externally. 
What&rsquo;s On Your Plate?<ul><li>
Alexandria&rsquo;s - Operation and financial performance to achieve Profitability and growth</li><li>
Design a strategic business plan to achieve sales and revenue objectives and targets on a Monthly, Quarterly, and yearly basis.</li><li>
Responsible for identifying growth areas and setting achievable targets for new acquisitions and live restaurants in his/her area.</li><li>
Manage the overall city&rsquo;s performance (operating at the lowest level of detail across zones to win with partners, customers, and riders)</li><li>
Plan and Lead Marketing activities on the ground in alignment with the company's Marketing strategy to continuously generate sales opportunities.</li><li>
Handle and facilitate Logistics implementation in alignment with the Logistics Function SOP.</li><li>
Monitor competitor activities and set plans to improve the restaurant's potential growth.</li><li>
Generate extra revenue through team achievement of non-commission revenue (advertising) deals.</li><li>
Manage and follow up on the team&rsquo;s daily/weekly tasks closely, to ensure a high level quality performance and targets are achieved through coaching, motivating, and guiding the team to full capacity.</li><li>
Evaluate and assess targets on an individual level and provide objective feedback to support team members in their growth.</li><li>
Scale the team according to the current portfolio of brands and onboard new joiners.</li><li>
Create detailed reports to help the team achieve targets and maintain accurate records of restaurants&rsquo; details, such as accounts</li><li>
Integrate team tasks on the corresponding tools and dashboards used within the company.</li><li>
Collaborate with different internal teams to reach the designated KPIs and work closely with the Marketing, Finance, Operations, and Logistics Departments.</li><li>
Apply Talabat policies and procedures in the cluster to ensure the consistency of operations and culture.</li><li>
Work closely with the Public Relations and Communications department to represent the city and business at external events.</li></ul> 
Qualifications<ul><li> 
8+ years of experience in Sales, Account Management, Operations, Management or related field</li><li>
5 years of leadership and management experience</li><li>
In-depth Knowledge of the Food Industry Market.</li><li>
Knowledge of professional proposals and pricing models.</li><li>
Knowledge of CRM.</li><li>
Proper and Direct Team Management Experience.</li><li>
Strong analytical skills.</li><li>
Strong leadership skills.</li><li>
Excellent Communication and interpersonal skills.</li><li>
Advanced English language speaker.</li><li>
E-commerce Experience is an advantage.</li><li>
Excellent Interpersonal and influencing/stakeholdering skills required across all levels internally and externally.</li><li>
Based in Alexandria or available to work from Alexandria on weekdays.</li></ul></div>

City Head (Alex)

Explore 52+ Sales manager in Alexandria this November. Find roles across top companies and apply now to boost your career.