business operations automation analyst

channel sales manager Jobs in Kuwait City

channel sales manager

sales manager-process automation Jobs in Kuwait City

sales manager-process automation

sales managers

sales representative

sales manager process automation

Schneider Electric

<div>Job Description:
<div>
We are looking for Sales Manager to be Responsible for selling integrated solutions (that bring together both hardware and software products plus services) of process automation to be involved in the direct sales process by managing new and existing accounts in Kuwait and serves as a key point of contact between the client and Schneider electric.</div><div></div><div> 
Key Responsibilities:</div><ul><li>
Promote to clients new offerings and recommends integrated solutions that suit client's business' needs.
</li><li>Coordinates the preparation of bids documents and proposals with all stakeholders.
</li><li>Having the capability to conduct product demonstrations to customers with high negotiation skills to close deals.
</li><li>Manage relationship and be the owner of Kuwait customers including End Users, EPCs , consultants and channel distributers.</li><li>
Manage complex deals with multiple decision maker and manage internal / external stakeholders.</li><li>
Define the growth strategy for major accounts and leads its implementation .
</li><li>Follow SE sales process and use business forecasting tools.</li><li>
Achieve business goals and region growth strategy.</li><li>
Create new business opportunities at non installed base customers.
</li><li>Penetrate new segments in Kuwait market and diversify clients.</li><li>
Promote and sell SE digital transformation solutions in new segments
</li></ul>(External) English Qualifications:
<div>
Qualifications:</div><ul><li>
Engineering degree related to controls and automation</li><li>
Minimum of 10 years relevant experience in process automation sales .</li><li>
Preferred experience in Kuwait market
</li><li>Fluent English communication
</li><li>Excellent communication and negotiation skills</li><li>
Knowledge of major Kuwaiti customers procurement process and clear understanding of decision making criteria.</li></ul>
(External) English Company Boiler Plate:<div></div> 
Looking to make an IMPACT with your career?
When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values &ndash; Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork &ndash; starts with us.
IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
Become an IMPACT Maker with Schneider Electric &ndash; apply today!
&euro;36 billion global revenue 
+13% organic growth 
150 000+ employees in 100+ countries 
#1 on the Global 100 World&rsquo;s most sustainable corporations<div></div><div> 
You must submit an online application to be considered for any position with us. This position will be posted until filled.</div><div></div><div> 
Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and &lsquo;inclusion&rsquo; is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.</div><div> 
</div><div>At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here 
 
Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.</div></div><div></div>

Sales Manager-Process Automation

Canonical

<div>
 Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
 
 
 The company is founder-led, profitable, and growing.
 
 
 We are hiring a
 
 Revenue Accounting Manager,
 
 ideally a candidate with a passion for systems accounting, to drive revenue recognition process, decisions, systems and reporting.
 
 
 In our finance function we aspire to set the industry pace for speed and accuracy of reporting. We aim to achieve this by driving our product pricing and terms, contracting, sales processes and systems into alignment.
 
 
 We are looking for a
 
 professionally qualified accounting leader with expertise in IFRS 15/ASC 606
 
 to build scalable contract review and revenue recognition processes. This lead will work across teams including product management, legal, FP&amp;A, sales operations and commercial business systems to align understanding and ensure that the accounting and revenue recognition treatment of contracts and products is straightforward and correct, with a very high level of automation. Perhaps unusually we
 
 prefer a leader with deep personal interest in the software and technology industry, and ideally some data analytics and software engineering experience
 
 . The Revenue Accounting Manager will ensure the proper application of revenue accounting guidance for public market scrutiny.
 
 
 This is a management position which requires confidence in presentation, setting goals, and directing the work of others. We expect to grow a team focused on revenue, with a particular emphasis on systems and automation, that puts us at the top of the leaderboard for clarity, correctness, transparency and speed of reporting as a global tech company.
 
 
 
 Location:
 
 This role is home-based in EMEA time zones, with the option to be based in our London office. It will report to our Global Financial Controller.
 
 
 Key responsibilities
 
 
 <ul>
 <li>
 Collaborate with Product Management, Sales Operations, Sales, Legal, and FP&amp;A teams to design standard contracts
 </li>
 <li>
 Drive process and configuration improvements in NetSuite and related systems for end-to-end automation of the revenue life cycle
 </li>
 <li>
 Incorporate industry best practices and emerging technology to raise the bar for reporting speed and accuracy
 </li>
 <li>
 Review and evaluate the revenue recognition impact of non-standard contracts and new products
 </li>
 <li>
 Lead, mentor and develop a team of revenue accounting and systems accounting professionals
 </li>
 <li>
 Assist in month-end revenue close, including reconciliations, fluctuation analysis, and other reporting
 </li>
 <li>
 Develop and maintain effective internal controls over revenue transactions and reporting
 </li>
 <li>
 Research and write accounting memos on significant revenue recognition and other related policy matters
 </li>
 <li>
 Act as the primary liaison with external auditors in matters related to order-to-cash
 
 
 </li>
 </ul>
 
 Valued Skills And Experience
 
 
 
 <ul>
 <li>
 An exceptional academic track record from both high school and university
 </li>
 <li>
 An undergraduate degree in Accounting or Finance, or a compelling narrative about your alternative chosen path
 </li>
 <li>
 CPA, CA or equivalent with excellent technical accounting skills and IFRS experience
 </li>
 <li>
 A detailed understanding of IFRS 15 and relevant rules related to SaaS and services
 </li>
 <li>
 Leadership or management responsibility
 </li>
 <li>
 A track record of going above-and-beyond expectations
 </li>
 <li>
 Experience of software licensing, subscription and services revenue accounting and operations
 </li>
 <li>
 Experience driving revenue recognition and scaling accounting processes in a high-growth environment
 </li>
 <li>
 Experience with ERP, Rev Rec, CRM, CPQ and other relevant software categories - NetSuite and Salesforce preferred
 </li>
 <li>
 Experience in a multi-country multi-currency, operations and tax environment
 </li>
 <li>
 Professional written and spoken English
 </li>
 <li>
 Excellent interpersonal skills, curiosity, flexibility, and accountability
 </li>
 <li>
 Thoughtfulness and self-motivation
 </li>
 <li>
 Result-oriented, with a personal drive to meet commitments
 </li>
 <li>
 Ability to travel twice a year, for company events up to two weeks long
 
 
 </li>
 </ul>
 
 Additional, Optional Skills We Value
 
 
 
 <ul>
 <li>
 Public company reporting and revenue accounting experience
 </li>
 <li>
 Software implementation, integration and user acceptance
 </li>
 <li>
 Software engineering qualification or experience
 </li>
 <li>
 A passion for technology and a desire to work with motivated colleagues
 </li>
 <li>
 MBA or other relevant business degree
 
 
 </li>
 </ul>
 
 What we offer colleagues
 
 
 
 We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
 
 
 <ul>
 <li>
 Distributed work environment with twice-yearly team sprints in person
 </li>
 <li>
 Personal learning and development budget of USD 2,000 per year
 </li>
 <li>
 Annual compensation review
 </li>
 <li>
 Recognition rewards
 </li>
 <li>
 Annual holiday leave
 </li>
 <li>
 Maternity and paternity leave
 </li>
 <li>
 Team Member Assistance Program &amp; Wellness Platform
 </li>
 <li>
 Opportunity to travel to new locations to meet colleagues
 </li>
 <li>
 Priority Pass and travel upgrades for long-haul company events
 
 
 </li>
 </ul>
 
 About Canonical
 
 
 
 Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
 
 
 
 Canonical is an equal opportunity employer
 
 
 
 We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
 
 
</div>

Revenue Accounting Manager

Zain Kuwait

<div>
 
 About The Role
 
 
 
 The
 
 Site Reliability Analyst
 
 supports the reliability, performance, and scalability of Zain's digital services. This entry-level position involves proactive monitoring, basic incident response, documentation, and system analysis to ensure consistent digital operations. The role also assists in implementing automation practices and disaster recovery activities under the guidance of senior team members.
 
 
 
 Responsibility
 
 
 
 <ul>
 <li>
 Application Log Monitoring: Enable and monitor application logs to track performance and diagnose issues proactively.
 </li>
 <li>
 System Maintenance and Scaling: Oversee system uptime, maintenance, and scaling to meet operational demands and business continuity requirements.
 </li>
 <li>
 Reporting and Analytics: Generate operational and functional reports to provide insights into system performance and departmental operations.
 </li>
 <li>
 Alerting System Development: Design, develop, and manage alerting systems using APM tools to promptly address issues and maintain system stability.
 </li>
 <li>
 Applications logs management: Design, develop and manage a centralized digital channels logs management, and ensure its accessibility using APM tools to promptly track end user behavior in backend and frontend systems.
 </li>
 <li>
 Process Automation: Develop and implement automated operational processes to enhance efficiency and reduce manual workload.
 </li>
 <li>
 Technical Configurations: Apply and manage technical configurations to maintain system integrity and functionality.
 </li>
 <li>
 Customer Care Resolution: Manage and resolve customer care remedies and complaints, providing timely and effective solutions.
 </li>
 <li>
 JIRA Service Management: Utilize JIRA Service Management to handle internal customer requests and issues, ensuring efficient workflow management.
 </li>
 <li>
 Perform all the above-mentioned roles and responsibilities in compliance to the Information Security Management System (ISMS) policies, Group policies and report any information/physical security breaches, non-compliance gaps or incidents to the supervisor/manager immediately
 </li>
 <li>
 Be aware of, and adhere to, all environmental requirements as set by the statutory bodies in Kuwait, or by the published policies of Zain Group/Kuwait
 </li>
 <li>
 Zain abides by fulfilling the occupational health and safety certificate requirements that establishes and maintains an OH&amp;S management system that eliminates hazards and minimizes OH&amp;S risks (including system deficiencies), take advantage of OH&amp;S opportunities and addresses OH&amp;S management system nonconformities associated with its activities to all youth .
 
 
 </li>
 </ul>
 What We Need From You
 
 
 
 Skills
 
 
 
 <ul>
 <li>
 Operating Systems &amp; Infrastructure Awareness
 </li>
 <li>
 Troubleshooting &amp; Root Cause Thinking
 </li>
 <li>
 Intermediate - Networking background
 </li>
 <li>
 Intermediate - Programming and development (Java script, React, React Native &hellip;etc.)
 </li>
 <li>
 Intermediate - SQL/ PLSQL
 
 
 </li>
 </ul>
 Education Level &amp; Major: Bachelor&rsquo;s degree in Computer Science, Information Technology, Software Engineering, or a any related field.
 
 
 
 About Application Process
 
 
 
 If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):
 
 
 <ul>
 <li>
 Resume/CV
 </li>
 <li>
 Passport-size photograph
 </li>
 <li>
 Highest Education Qualification
 </li>
 <li>
 Copy of Civil ID/Passport
 </li>
 </ul>
</div>

ZAIN2253 - Site Reliability Engineering

Oryx

Job Title: Business Operations Automation AnalystJob Code: Business Operations Automation AnalystCompany: Oryx Ltd.Employment: Full-timeReports to: Managing PartnerDepartment: ICTAbout Oryx Ltd.Oryx Ltd. is a family office with a global investment mandate spanning private equity, venture capital, public markets, real estate, and alternative investments. The group&rsquo;s primary focus is the USA and the GCC, with additional exposure across the UK, Europe, and select global markets. It operates through specialist subsidiaries and takes a principal-led, long-term approach to building and managing assets.The RoleThis is a rare opportunity to shape how a sophisticated, fast-moving organisation operates at its core.Reporting directly to the Managing Partner, the Business Operations Automation Analyst will work systematically across the business &mdash; embedding with each team, capturing how work actually gets done, and translating that into a structured company knowledge base of documented roles, processes, and SOPs. Once that foundation is in place, you will layer automation on top: reducing manual effort, improving consistency, and freeing people to focus on higher-value work.This is an execution role, not a strategy role. Direction and prioritisation come from the Managing Partner. What this role demands is the discipline to document thoroughly, the interpersonal skill to earn trust across departments, and the technical curiosity to ask &ldquo;can this be automated?&rdquo; at every turn.You will work department by department, building something cumulative &mdash; a living operational reference that grows more valuable with every iteration.Key ResponsibilitiesDiscovery &amp; Knowledge Capture<ul><li>Embed with each team and function in turn, conducting structured interviews and workflow observations to understand how work is actually performed</li><li>Translate discoveries into clear, accurate SOPs, role guides, process maps, and reference documentation &mdash; written for the people who will use them, not for filing away</li><li>Build and maintain a centralised company knowledge base that serves as the operational backbone of the organisation</li></ul>Process Documentation &amp; Standardisation<ul><li>Develop consistent documentation standards and templates used across all departments</li><li>Ensure every documented process is version-controlled, accessible, and kept current as the business evolves</li><li>Identify gaps, redundancies, and inefficiencies surfaced during documentation; flag these to the Managing Partner with practical recommendations</li></ul>Automation &amp; Tool Optimisation<ul><li>Once a process is documented and understood, assess it for automation potential</li><li>Implement workflow automations using existing tools &mdash; Asana, Slack, Airtable, Microsoft 365, Power Automate &mdash; before recommending new ones</li><li>Assist staff directly with automation: build the workflows with them, not just for them</li></ul>Reporting &amp; Visibility<ul><li>Develop simple, clear reporting frameworks that give the Managing Partner visibility into operational performance across departments</li><li>Track progress of the documentation and automation programme; surface blockers early</li></ul>Training &amp; Adoption<ul><li>Support staff in adopting new processes and tools through hands-on training and practical documentation</li><li>Make it easy for people to follow the new systems &mdash; friction kills adoption</li></ul>RequirementsEssential<ul><li>Education: Bachelor&rsquo;s degree in Business Administration, Information Systems, or a related field</li><li>People skills: Genuinely good at getting people to open up &mdash; staff need to trust you with how they actually work, not just how they&rsquo;re supposed to work</li><li>Documentation discipline: Methodical, thorough, and clear in written communication &mdash; the knowledge base is only as good as the person building it</li><li>Communication: Strong written and verbal English; able to write for non-technical audiences as naturally as technical ones</li><li>Curiosity: A genuine instinct to ask why a process works the way it does, and whether it needs to</li></ul>Preferred &mdash; aptitude matters more than credentials<ul><li>Familiarity with project and collaboration tools: Asana, Slack, Airtable, Notion, Confluence, or similar</li><li>Some exposure to automation tools &mdash; Power Automate, Zapier, or equivalent &mdash; even in a personal or academic context</li><li>Experience building or contributing to internal wikis, knowledge bases, or SOPs</li><li>Basic data skills (Excel, SQL, or Power BI) for reporting and analysis</li><li>Any background in business analysis, process improvement, or operations &mdash; consulting, in-house, or otherwise</li><li>Arabic language skills are a bonus</li></ul>What We Offer<ul><li>Direct access to the Managing Partner &mdash; clear direction, fast decisions, real ownership</li><li>A mandate to shape how the business operates, department by department</li><li>Broad exposure across investment, real estate, finance, and group operations</li><li>A modern tool stack and genuine appetite for automation and systems thinking</li><li>A role that grows with you &mdash; this is a foundation, not a ceiling</li></ul>How to ApplyComplete the application form at https://airtable.com/appwm2VUujXVQ2mIB/shrBmmYJs7pftZ2kJ. Select &ldquo;Business Operations Automation Analyst&rdquo; as the job position and reference code.Only shortlisted candidates will be contacted. We appreciate all applications.Job Types: Full-time, PermanentPay: From KD0.010 per yearApplication Question(s):<ul><li>Please confirm whether you hold a Bachelor&rsquo;s degree in Information Technology, Computer Science, or a directly related IT discipline.</li></ul>Work Location: In person

Business Operations Automation Analyst

<div>
 
 Company:
 
 Oryx Ltd.
 
 
 
 Employment:
 
 Full-time
 
 
 
 Reports to:
 
 Managing Partner
 
 
 
 Department:
 
 ICT
 
 
 
 About Oryx Ltd.
 
 
 
 Oryx Ltd. is a family office with a global investment mandate spanning private equity, venture capital, public markets, real estate, and alternative investments. The group's primary focus is the USA and the GCC, with additional exposure across the UK, Europe, and select global markets. It operates through specialist subsidiaries and takes a principal-led, long-term approach to building and managing assets.
 
 
 
 The Role
 
 
 
 This is a rare opportunity to shape how a sophisticated, fast-moving organisation operates at its core.
 
 
 Reporting directly to the Managing Partner, the Business Operations Automation Analyst will work systematically across the business &mdash; embedding with each team, capturing how work actually gets done, and translating that into a structured company knowledge base of documented roles, processes, and SOPs. Once that foundation is in place, you will layer automation on top: reducing manual effort, improving consistency, and freeing people to focus on higher-value work.
 
 
 This is an execution role, not a strategy role. Direction and prioritisation come from the Managing Partner. What this role demands is the discipline to document thoroughly, the interpersonal skill to earn trust across departments, and the technical curiosity to ask "can this be automated?" at every turn.
 
 
 You will work department by department, building something cumulative &mdash; a living operational reference that grows more valuable with every iteration.
 
 
 
 Key Responsibilities
 
 
 
 
 Discovery &amp; Knowledge Capture
 
 
 
 <ul>
 <li>
 Embed with each team and function in turn, conducting structured interviews and workflow observations to understand how work is actually performed
 </li>
 <li>
 Translate discoveries into clear, accurate SOPs, role guides, process maps, and reference documentation &mdash; written for the people who will use them, not for filing away
 </li>
 <li>
 Build and maintain a centralised company knowledge base that serves as the operational backbone of the organisation
 
 
 </li>
 </ul>
 
 Process Documentation &amp; Standardisation
 
 
 
 <ul>
 <li>
 Develop consistent documentation standards and templates used across all departments
 </li>
 <li>
 Ensure every documented process is version-controlled, accessible, and kept current as the business evolves
 </li>
 <li>
 Identify gaps, redundancies, and inefficiencies surfaced during documentation; flag these to the Managing Partner with practical recommendations
 
 
 </li>
 </ul>
 
 Automation &amp; Tool Optimisation
 
 
 
 <ul>
 <li>
 Once a process is documented and understood, assess it for automation potential
 </li>
 <li>
 Implement workflow automations using existing tools &mdash; Asana, Slack, Airtable, Microsoft 365, Power Automate &mdash; before recommending new ones
 </li>
 <li>
 Assist staff directly with automation: build the workflows with them, not just for them
 
 
 </li>
 </ul>
 
 Reporting &amp; Visibility
 
 
 
 <ul>
 <li>
 Develop simple, clear reporting frameworks that give the Managing Partner visibility into operational performance across departments
 </li>
 <li>
 Track progress of the documentation and automation programme; surface blockers early
 
 
 </li>
 </ul>
 
 Training &amp; Adoption
 
 
 
 <ul>
 <li>
 Support staff in adopting new processes and tools through hands-on training and practical documentation
 </li>
 <li>
 Make it easy for people to follow the new systems &mdash; friction kills adoption
 
 
 </li>
 </ul>
 
 How To Apply
 
 
 
 Complete the application form at https://airtable.com/appwm2VUujXVQ2mIB/shrBmmYJs7pftZ2kJ. Select "Business Operations Automation Analyst" as the job position and reference code.
 
 
 
 Only shortlisted candidates will be contacted. We appreciate all applications.
 
 
 
 
 Requirements
 
 
 
 
 Essential
 
 
 
 <ul>
 <li>
 Education: Bachelor's degree in Business Administration, Information Systems, or a related field
 </li>
 <li>
 People skills: Genuinely good at getting people to open up &mdash; staff need to trust you with how they actually work, not just how they're supposed to work
 </li>
 <li>
 Documentation discipline: Methodical, thorough, and clear in written communication &mdash; the knowledge base is only as good as the person building it
 </li>
 <li>
 Communication: Strong written and verbal English; able to write for non-technical audiences as naturally as technical ones
 </li>
 <li>
 Curiosity: A genuine instinct to ask why a process works the way it does, and whether it needs to
 
 
 </li>
 </ul>
 
 Preferred &mdash; Aptitude Matters More Than Credentials
 
 
 
 <ul>
 <li>
 Familiarity with project and collaboration tools: Asana, Slack, Airtable, Notion, Confluence, or similar
 </li>
 <li>
 Some exposure to automation tools &mdash; Power Automate, Zapier, or equivalent &mdash; even in a personal or academic context
 </li>
 <li>
 Experience building or contributing to internal wikis, knowledge bases, or SOPs
 </li>
 <li>
 Basic data skills (Excel, SQL, or Power BI) for reporting and analysis
 </li>
 <li>
 Any background in business analysis, process improvement, or operations &mdash; consulting, in-house, or otherwise
 </li>
 <li>
 Arabic language skills are a bonus
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 
 What We Offer
 
 
 
 <ul>
 <li>
 Direct access to the Managing Partner &mdash; clear direction, fast decisions, real ownership
 </li>
 <li>
 A mandate to shape how the business operates, department by department
 </li>
 <li>
 Broad exposure across investment, real estate, finance, and group operations
 </li>
 <li>
 A modern tool stack and genuine appetite for automation and systems thinking
 </li>
 <li>
 A role that grows with you &mdash; this is a foundation, not a ceiling
 </li>
 </ul>
</div>

Zain

<div>About the Role 
The Site Reliability Analyst supports the reliability, performance, and scalability of Zain's digital services. This entry-level position involves proactive monitoring, basic incident response, documentation, and system analysis to ensure consistent digital operations. The role also assists in implementing automation practices and disaster recovery activities under the guidance of senior team members.
Responsibility:<ul><li>
Application Log Monitoring: Enable and monitor application logs to track performance and diagnose issues proactively.</li><li>
System Maintenance and Scaling: Oversee system uptime, maintenance, and scaling to meet operational demands and business continuity requirements.</li><li>
Reporting and Analytics: Generate operational and functional reports to provide insights into system performance and departmental operations.</li><li>
Alerting System Development: Design, develop, and manage alerting systems using APM tools to promptly address issues and maintain system stability.</li><li>
Applications logs management: Design, develop and manage a centralized digital channels logs management, and ensure its accessibility using APM tools to promptly track end user behavior in backend and frontend systems.</li><li>
Process Automation: Develop and implement automated operational processes to enhance efficiency and reduce manual workload.</li><li>
Technical Configurations: Apply and manage technical configurations to maintain system integrity and functionality.</li><li>
Customer Care Resolution: Manage and resolve customer care remedies and complaints, providing timely and effective solutions.</li><li>
JIRA Service Management: Utilize JIRA Service Management to handle internal customer requests and issues, ensuring efficient workflow management.</li><li>
Perform all the above-mentioned roles and responsibilities in compliance to the Information Security Management System (ISMS) policies, Group policies and report any information/physical security breaches, non-compliance gaps or incidents to the supervisor/manager immediately</li><li>
Be aware of, and adhere to, all environmental requirements as set by the statutory bodies in Kuwait, or by the published policies of Zain Group/Kuwait</li><li>
Zain abides by fulfilling the occupational health and safety certificate requirements that establishes and maintains an OH&amp;S management system that eliminates hazards and minimizes OH&amp;S risks (including system deficiencies), take advantage of OH&amp;S opportunities and addresses OH&amp;S management system nonconformities associated with its activities to all youth .</li></ul>
What We Need From You 
Skills:<ul><li>
Operating Systems &amp; Infrastructure Awareness</li><li>
Troubleshooting &amp; Root Cause Thinking</li><li>
Intermediate - Networking background</li><li>
Intermediate - Programming and development (Java script, React, React Native &hellip;etc.)</li><li>
Intermediate - SQL/ PLSQL</li></ul>
Education Level &amp; Major: Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a any related field.</div>

Site Reliability Engineering

<div>About the Role 
SUMMARY ROLE
Designing, developing, and supporting integration solutions that enable seamless data exchange between enterprise systems. The role involves working with APIs, middleware, and ESB platforms to implement integration logic, troubleshoot issues, and ensure reliable system communication. In addition to technical development, the role contributes to solution design, documentation, and coordination with internal teams and external vendors, ensuring that integrations align with business requirements and industry standards.
RESPONSIBILITIES<ul><li>
Develop and maintain integration workflows using APIs, ESB, and middleware platforms.</li><li>
Ensure accurate and secure data exchange between systems through proper mapping, transformation, and routing logic.</li><li>
Collaborate with architects, team leads, and business stakeholders to understand integration requirements.</li><li>
Implement integration solutions in alignment with internal architecture guidelines and industry standards to ensure interoperability, security, and maintainability.</li><li>
Troubleshoot and resolve integration issues in coordination with support and vendor teams.</li><li>
Create and maintain technical documentation for integration designs, data mappings, and configurations.</li><li>
Perform integration testing, validation, and support go-live deployments.</li><li>
Monitor the performance of integration services and escalate critical issues proactively.</li><li>
Ensure integration practices comply with internal standards and external frameworks.</li><li>
Participate in scheduled on-call support to assist with critical issues and ensure system continuity.</li><li>
Contribute to automation and process improvement initiatives within the integration environment.</li><li>
Support knowledge transfer and code reviews.</li><li>
Perform all the above-mentioned roles and responsibilities in compliance to the Information Security Management System (ISMS) policies and report any information/physical security breaches or incidents to the supervisor/manager immediately</li><li>
Be aware of, and adhere to, all environmental requirements as set by the statutory bodies in Kuwait, or by the published policies of Zain Group/Kuwait</li></ul>
Zain abides by fulfilling the occupational health and safety certificate requirements that establishes and maintains an OH&amp;S management system that eliminate hazards and minimizes OH&amp;S risks (including system deficiencies), take advantage of OH&amp;S opportunities and addresses OH&amp;S management system nonconformities associated with its activities
What We Need From You 
SKILLS<ul><li>
API Integration</li><li>
ESB (Enterprise Service Bus)</li><li>
Data Transformation (XML, JSON)</li><li>
Scripting (Java, Python, JavaScript)</li><li>
Middleware Configuration</li><li>
CI/CD Awareness</li><li>
Process Mapping</li><li>
Troubleshooting</li><li>
Technical Documentation</li><li>
Standards Compliance</li><li>
Communication</li><li>
Time Management</li></ul>
Vendor Coordination
EDUCATION LEVEL
Bachelor's Degree, Engineering/Computer Science or equivalent</div>

Integration

Explore 112+ Sales manager process automation in Kuwait City this April. Find roles across top companies and apply now to boost your career.

112 sales manager process automation jobs In Kuwait City

Sales Manager-Process Automation

Revenue Accounting Manager

ZAIN2253 - Site Reliability Engineering

Business Operations Automation Analyst

Business Operations Automation Analyst

Site Reliability Engineering

Integration