marketing communications manager Jobs in Kuwait City

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Imou

<div>
 
 
 Who Are We?
 
 
 
 IMOU is a global leader in Smart Home segment . IMOU has built a reputation in overseas market as the go to vendor for Smart Security &amp; Smart Home.
 
 
 Set up as a subsidiary of Dahua Group which is the second largest surveillance &amp; security manufacturer in the world, IMOU has been established to make smart home security &amp; technology much easier to operate/use. IMOU&rsquo;s product lines include Smart Security, Smart Lock, Smart Energy/Lighting, IOT, Smart Robotics, Storage &amp; Cloud.
 
 
 Our mission is to make Smart Home more affordable, effortless to use &amp; easily accessible to our customers
 
 
 
 
 
 
 Job Description
 
 
 <ol>
 <li>
 Develop and execute annual, quarterly, and monthly sales plans to ensure that strategic and financial targets are met.
 </li>
 <li>
 Create and implement commercial strategies, including product strategy, MSRP policy, and channel policy.
 </li>
 <li>
 New RD（regional distributor） ,MD（Master dealer），Resellers development: develop new RD（regional distributor） ,MD（Master dealer），Resellers from CCTV/IT channel.
 </li>
 <li>
 Existing RD（regional distributor） ,MD（Master dealer），Resellers management: manage sell in/sell out, increase the our business share.
 </li>
 <li>
 Distributor&rsquo;s management: manage the distributor&rsquo; order, inventory, and sales data.
 </li>
 <li>
 Training program: execute product training for distributors,RD（regional distributor） ,MD（Master dealer）resellers and installers
 </li>
 <li>
 New channel development: retail, electronic, mobile, etc.
 </li>
 <li>
 Plan and execute channel marketing and promotional activities to increase sales.
 </li>
 <li>
 Conduct market research, collect competitive product information, price strategies, and promotional activities, then analyze and develop relevant strategic countermeasures.
 </li>
 </ol>
 
 
 Job Requirements
 
 
 <ol>
 <li>
 Minimum a Bachelor's degree.
 </li>
 <li>
 At least 2+ years of experience in CCTV industrial channel sales within background , with working experience in the CCTV distributors or CCTV manufacture being a significant advantage.
 </li>
 <li>
 Excellent market insight and planning ability, sales data analysis ability, and business negotiation ability. Strong communication and coordination skills.
 </li>
 <li>
 Fluency in English and Arabic.
 </li>
 <li>
 Accustomed to frequent business trips.
 </li>
 </ol>
 
 
</div>

Channel Sales Manager

Ooredoo Group of Companies

<div>The Company 
Ooredoo is an organization on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world by 2020.
We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers.
In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team - and it's a team that you can be part of.
Ooredoo's future is bright, and you can be part of our ongoing success.
The Purpose 
Develop and implement global marketing communications plans that drive the demand for company products and brand. Responsible for the overall management of the Company's marketing Communications department, accomplish with advertising to create and execution of external communication and advertising and sustain dependability in the use and layout of corporate image, build brand identity across all the departments and provide a recognizable corporate image.
Key Accountabilities &amp; Responsibilities<ul><li> 
Direct the development and execution of global marketing communications initiatives including product launches, sales collateral, tradeshows, campaigns, social site presence, company website, public relations, internal communication, regulatory communications and corporate events.</li><li>Establish, own and drive a strategic internal and external communications strategy that positively affects employees' and customers' understanding, engagement and commitment with the result of an even stronger connection to the company and leads to a return on investment.</li><li>Ensure new communication campaigns and programs are aimed at reaching sales targets.</li><li>Manage brand delivery and consistency across all markets for all product lines.</li><li>Build and manage the corporate communications budget.</li><li>Actively lead, build and manage the Corporate Communications team including graphics designers, corporate communications specialists, media specialists and copy writers to produce high quality publications and materials on time and within budget.</li><li>Supervise advertising campaigns for advertising agencies, media firms or companies that have their own advertising departments. Typically, they work in conjunction with a variety of departments, such as sales and finance, as well as creative staff, to create a campaign that meets the client or company's expectations.</li><li>Responsible for marketing and publicizing goods or services within a company. Performs research to find target audience, holds focus groups, outlines goals, develops concepts, creates storyboards, approves copywriting, and sets budgets for ad campaigns</li><li>Lead the creative development of quarterly brand themes that convey the brand point-of-view, and business targets for the quarter.</li><li>Develop and direct measurable multi-channel, cross-channel, channel-specific, product, promotional, and cause-related marketing programs that tie back to brand strategy and business goals.</li><li>Responsible for ensuring that the products, services and product lines that fall under their domain resonate with current and potential customers. To do so, these professionals continuously monitor marketing trends and keep a close eye on competitive products in the marketplace. They also regularly meet with clients and senior management, and they oversee a team of junior marketers</li><li>Lead the social media team and strategy for Ooredoo Kuwait</li><li>Determine the best social media tactics to have the maximum coverage for Ooredoo Kuwait image, products, sponsorships and campaigns</li><li>Provide guidance and direction to the social media team to cover all social media channels 24 hours a day</li><li>Proactively take responsibility for self improvement by staying well-informed of developments, knowledge and innovations in relevant field of expertise.</li><li>Other duties as directed by supervisor or other superiors.</li><li>Work to improve employee performance through personal coaching and identifying training and development needs.</li><li>Ensure Individual Development Plans (IDP) are completed for all staff in accordance with Ooredoo Telecom policy.</li><li>Conduct annual performance appraisals (Performance Management System) and ensure objectives set are monitored and achieved.</li></ul>
Qualifications<ul><li> 
Bachelor's degree in mass communication, Media, Advertising or related discipline and appropriate registration with a recognised professional institute</li><li>
Qualification in Digital marketing is an added advantage</li></ul></div>

Director, Marketing Communications

Regatta Capital Holding

The Multisite Manager will oversee operations across multiple specialty coffee shops, ensuring consistency in quality, service, and brand standards. This role requires strong leadership, operational expertise, and a passion for specialty coffee culture. The manager will drive performance, mentor teams, and uphold the company&rsquo;s reputation for excellence in every cup.Responsibility<ul><li>Coffee operations : Supervise daily operations across multiple locations, ensuring adherence to specialty coffee standards and company policies.</li><li>Analyze branch sales levels and profitability, create and implement strategic plans to achieve sales goals.</li><li>Quality control: Maintain consistency in coffee preparation, brewing methods, and product offerings across all sites.</li><li>Training of the team at Branch level focusing on specialty coffee knowledge, customer service, and operational excellence.</li><li>Customer experience: Ensure each store delivers a welcoming environment and exceptional service, resolving escalated customer concerns.</li><li>Performance management: Track KPIs such as sales, customer satisfaction, and operational efficiency across all locations.</li><li>Inventory control to guarantee product availability and quality.</li><li>Assist the Baristas, stations and coffee shop events.</li></ul>Requirements<ul><li>2-3 years experience in the same role in Coffee shop management.</li><li>Bachelor&rsquo;s degree in Business, Hospitality, or related field</li><li>Well-organized, detailed oriented, and able to multi-task</li><li>Must have effective problem solving/decision making abilities</li><li>Must have excellent verbal and written communication skills</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>What is your notice period?</li></ul>Education:<ul><li>Diploma (Preferred)</li></ul>Experience:<ul><li>Specialty Coffee: 6 years (Preferred)</li></ul>

Multi Site Manager - Specialty Coffee

Alghanim Industries

<div>
 Job description:
 
 
 Job Summary
 
 To assist customers by enhancing and promoting sales of products and services in the showroom. The job role focuses on obtaining the knowledge and skills to identify and fulfil customer needs, and direct sales transactions to achieve overall sales targets in cash, credit, warranty programs and accessories.
 
 Job Responsibilities
 
 
 Sales
 
 
 <ul>
 <li>
 Promotes products and services to customers
 </li>
 <li>
 Maximizes sales transactions to achieve and exceed sales targets.
 </li>
 <li>
 Strives to achieve pre-set sales targets in cash, credit, warranties and accessories
 </li>
 <li>
 Seeks to improve and enhance his/her level of product knowledge
 </li>
 <li>
 Ensuring sales opportunities are constantly converted to sales transactions
 </li>
 <li>
 Creating sales invoices and mastering BO &amp; POS applications.
 </li>
 </ul>
 
 
 Customer Service
 
 
 <ul>
 <li>
 Demonstrate presentable appearance, and a pleasant smiley face
 </li>
 <li>
 Provide high level of service to all customers
 </li>
 <li>
 Being constantly aware of customer needs
 </li>
 <li>
 Interacts with customers in a friendly and honest manner
 </li>
 <li>
 Demonstrates high level of product knowledge
 </li>
 <li>
 Recommends and encourages customers for best products and services based on their own needs
 </li>
 <li>
 Expedites sales process in an effective and efficient manner
 </li>
 <li>
 Explains D&amp;I&nbsp; and return and exchange policies to customers&nbsp;
 </li>
 <li>
 Avoids harsh arguments and conflicts with customers
 </li>
 </ul>
 
 
 Operations
 
 
 <ul>
 <li>
 Being aware of all in-store promotions, discounts, credit, coupons and etc...
 </li>
 <li>
 Keeps all company information including sales figures strictly confidential
 </li>
 <li>
 Follows all company safety and security procedures
 </li>
 <li>
 Conducts regular stock checks and liaising with stock control
 </li>
 <li>
 Reports and processes damaged display items to Showroom Manager
 </li>
 <li>
 Ensures all products are displayed as instructed/planograms
 </li>
 <li>
 Ensures all products in specified areas are accurately priced
 </li>
 <li>
 Maintains sales area accessible for customers, clean and tidy
 </li>
 <li>
 Conducts price changes as instructed by showroom management
 </li>
 <li>
 Masters computer applications (Outlook, SAP, POS &amp; BO)
 </li>
 </ul>
 Candidate Requirements
 <ul>
 <li>
 0-2 years of experience,
 </li>
 <li>
 Good English language
 </li>
 <li>
 Good communication skills
 </li>
 <li>
 Ability to work in a team
 </li>
 </ul>
 Education Bachelor&rsquo;s Degree
</div>

Sales Associate

Millennium Hotel & Convention Centre Kuwait

<div>
 As a Sales Manager, your primary responsibility is to drive and execute comprehensive sales strategies within your designated area. Your role goes beyond maximizing business opportunities; it involves strategic implementation and meticulous execution of sales action plans tailored to the specific needs of your assigned segments. With a focus on fostering long-term client relationships, you will work with a dynamic sales team to achieve revenue targets, identify new business prospects, and position our products or services as preferred solutions within these key market segments.
 
 
 
 Key Job Responsibilities:
 
 
 
 <ul>
 <li>
 Engage with managerial and departmental executives to deliver top-notch client servicing, achieve targets, and maximize productivity.
 </li>
 <li>
 Implement and execute all sales objectives and action plans meticulously, aiming to surpass predefined targets.
 </li>
 <li>
 Establish parameters, quotes, and negotiate prices with clients for both transient and group business, ensuring optimal terms for the properties.
 </li>
 <li>
 Promote and generate sales leads expanding the brand's presence and market share.
 </li>
 <li>
 Establish and maintain organized files of major accounts.
 </li>
 <li>
 Ensure adherence to selling strategies during negotiations and seize opportunities for maximizing upselling whenever possible.
 </li>
 <li>
 Develop and nurture relationships with key decision-makers fostering long-term partnerships.
 </li>
 <li>
 Collaborate with the marketing team to tailor promotional materials and campaigns for your segments.
 </li>
 <li>
 Monitor industry trends, policies, and regulations providing insights to shape sales strategies.
 </li>
 <li>
 Periodically review and analyse sales performance, identifying areas for improvement and implementing corrective measures as needed.
 </li>
 <li>
 Operate in a safe and environmentally friendly manner to safeguard the health and safety of colleagues, as well as contribute to environmental conservation.
 </li>
 <li>
 Adhere to the company&rsquo;s environmental, health, and safety procedures and policies.
 </li>
 </ul>
</div>

Sales Manager

<div>The Company 
Ooredoo is an organisation on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world.
We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers.
In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team &ndash; and it's a team that you can be part of.
Ooredoo's future is bright, and you can be part of our ongoing success.
The Purpose 
Sell Ooredoo products and services to the customer, Ensure to get their satisfaction and gain their constant loyalty.
Meet the sales target of Ooredoo products and services as set by the manager
Key Accountabilties &amp; Responsiblities<ul><li> 
Contribute to the department communication plan through attendance of regular team meetings, events and preparation of requested reports.</li><li>
Share knowledge and expertise with colleagues.</li><li>
Retain good condition of supplies, fittings, stationery, marketing materials and products in the shop/store.</li><li>
Keep up with fluctuating supply and demand.</li><li>
Maintain general inventory and ensure all the items of the branch are in stock on regular weekly basis.</li><li>
Ensure that sufficient inventory is available at the store on daily basis to avoid being &quot;OUT OF STOCK&quot;.</li><li>
Proactively welcome the customers and get their attention to Ooredoo services.</li><li>
Meet customer's needs through constant support, answer routine questions, fulfill their requirements of the related products or Ooredoo services.</li><li>
Follow up with other departments on solving customers an issue that requires other departments' involvements and provide proper feedback for repeated visits.</li><li>
Follows procedure to activate lines, services and Ported In customers in which ensures minimum delays in order to meet subscriber expectations &amp; follow sales validation process (KYC).</li><li>
Upsell and promote company digital platforms and direct customers to process their basic services through it.</li><li>
Apply Super-agent approach to offer the customer ONE STOP SHOP concept when new, potential and existing customers get fully served without a need to visit other shops/departments.</li><li>
Upsell different Ooredoo products to retain existing customers on higher values.</li><li>
Meet the work regulations, apparel, looking, behavior &amp; attendance as per sales standard.</li><li>
Assist customers in Redeeming Ooredoo Rewards Programs as per the process.</li><li>
Accept B2B Companies &amp; payment responsible customer Payments.</li><li>
Solve some of B2B and payment responsible issues such as SIM replacement and other complaints as per the Super-Agent procedures.</li><li>
Ensure that the best in class service are provided according to CSAT, Mystery shopper and VOCE criteria.</li><li>
Achieve optimum level of customer feedback through written reports on challenges and inquiries.</li><li>
Ensure standards for high quality, customer service.</li><li>
Ensure that drawers are opening and closing as per Ooredoo finance standard on daily basis.</li><li>
Before closing cash register or cash drawer, employee and branch manager should make sure that all the transactions are on the place.</li><li>
Handle cash at the store as well as collecting daily sales and other necessary reports.</li><li>
Receive payments and issue receipts for sale items and outstanding accounts, ensuring accuracy of transactions and correctness of data input to the financial system.</li><li>
Process collection report on daily bases according to financial process.</li><li>
Ensure that all transaction submitted and matching the request without any variance.</li><li>
Report and deliver the daily cash and credit cards vouchers as well for the Ooredoo services which require applications.</li><li>
Ensure that all signatures done by employee and customer on requested places on SAF.</li><li>
Ensure that all the transactions are checked properly; in order to submit it to the Head Office on daily basis to avoid any claw back.</li><li>
The signed SAF is to be sent back to CCQC and a scanned copy is to be uploaded in RAS as attachment fill.</li><li>
Proactively take responsibility for self-improvement by staying well-informed of developments, knowledge and innovations in relevant field of expertise.</li><li>
Other duties as directed by supervisor or other superiors in which ease the branch operations and assist in the absence of Branch manager or the Team leader.</li><li>
Play the role of greater when its directed by direct supervisor</li><li>
Up-sell and promote company digital platforms and direct customers to process their basic services through it.</li></ul>
Qualifications 
High School Certificate, Sales Support discipline or equivalent years' experience.</div>

Executive, Retail Store / Phono Subsidiary of Ooredoo Kuwait

<div>The Company 
Ooredoo is an organisation on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world.
We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers.
In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team - and it's a team that you can be part of.
Ooredoo's future is bright, and you can be part of our ongoing success.
The Role 
To generate revenue by targeting various set of communities or segments within the country and reaching out to them directly or indirectly to offer or distribute or sell our services (prepaid or postpaid). This activity will be largely done by direct contact or participating in some events, associations or gathering etc. This team will not participate or be present in regular traditional channelsKey Accountabilities and Activities 
<ul>
<li>To distribute or sell Ooredoo services and products on one-to-one contact or through some gatherings.</li>
<li>Appoint agents or distributors under your DMS ID who can further distribute or sell.</li>
<li>Manage month to month activities of the community Sales Force based on the assigned targets from management.</li>
Be proactive and have an innovative mindset to target certain segments which is not covered by traditional channels. 
<li>
</li>Take the initiative to stay well-informed about latest progress or developments in the market /related to segments, offers etc. And to report the same to higher authorities 
<li>
</li><li>Make sure adequate pipeline is created by engaging multiple events, customer interactions across various strategic locations to meet the monthly target.</li>
<li>Provide support to customers &ldquo;existing and new&rdquo; as part of the community.</li>
<li>Follow the defined procedure to activate lines, services and Ported In customers in which ensures minimum delays in order to meet subscriber expectations &amp; follow sales validation process (KYC).</li>
<li>To work during odd hours or weekends (like during evenings after 5 or 6 PM to be present in the field)</li>
<li>Attend constantly all training and coaching which set be management.</li>
<li>Ensure that drawers are opening and closing as per Ooredoo finance standard on daily basis wherever staff is managing the drawers.</li>
<li>Before closing cash register or cash drawer, employee and branch manager should make sure that all the transactions are on the place.</li>
<li>Handle cash at the store as well as collecting daily sales and other necessary reports.</li>
<li>Receive payments and issue receipts for sale items and outstanding accounts, ensuring accuracy of transactions and correctness of data input to the financial system.</li>
<li>Process collection report on daily bases according to financial process.</li>
<li>Ensure that all transaction submitted and matching the request without any variance.</li>
<li>Report and deliver the daily cash and credit cards vouchers as well for the Ooredoo services which require applications.</li>
<li>The signed SAF is to be sent back to CCQC and a scanned copy is to be uploaded in RAS as attachment fill</li>
<li>Ensure every sim distributed /activated /handed over to customer is registered in DMS with the defined KYC process.</li>
<li>Ensure that all signatures are done by employee and customer on requested places on SAF.</li>
<li>Ensure that all the transactions are checked properly; in order to submit it to the Head Office on daily basis to avoid any claw back.</li>
<li>Phono management has the right to reallocate sales executive to any other division during crisis mode.</li>
<li>Proactively take responsibility for self-improvement by staying well-informed of developments, knowledge and innovations in relevant field of expertise.</li>
<li>Other duties as directed by supervisor or other superiors in which ease the branch operations and assist in the absence of Branch manager or the Team leader.</li>
<li>Up-sell and promote company digital platforms and direct customers to process their basic services through it. Contribute to the department communication plan through attendance of regular team meetings, events and preparation of requested reports.</li>
<li>Share knowledge and expertise with colleagues.</li></ul> 

Qualifications 
<ul>
<li>High School or 2 year diploma in business or a related discipline.</li></ul><ul>
<li>Minimum 3 years&rsquo; experience in relevant field.</li></ul></div>

Executive, Community Sales/ Phono Subsidiary of Ooredoo Kuwait

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