customer service representative Jobs in Dubai

customer service representative

receptionist

office manager

front desk receptionist

beauty therapist

salon receptionist

Mrs B Lounge

Responsibilities<ul><li>Warmly greet clients, walk them to the proper beauty station and inform assigned staff of their arrival</li><li>Book and confirm appointments via phone and email</li><li>Process transactions (cash and credit cards) and issue receipts</li><li>Offer beverages and welcome the clients who are in the waiting area</li><li>Welcome walk-ins, answer questions about services and schedule appointments based on availability</li><li>Inform clients about new services and promotions</li><li>Cross-sell services and products when appropriate</li><li>Handling client complaints and feedback, and ensuring a positive salon experience.</li><li>Update client records with contact and billing details, appointments and services offered</li><li>Manage our call center</li><li>Maintain a tidy reception area</li><li>Maintain the cleanliness and organization of the salon</li><li>Assist stylists and other salon staff as needed</li></ul>Qualifications<ul><li>Hands-on experience with office equipment, like printers and POS systems</li><li>Proficient in basic computer skills</li><li>Familiarity with processing transactions</li><li>Excellent communication abilities (verbal, phone and email) with a customer service attitude</li><li>Solid organization and record-keeping skills</li><li>An ability to remain calm under stressful circumstances</li><li>College Graduate</li><li>Experience/ Knowledge in Beauty and salon industry</li><li>Previous experience in a customer service role</li><li>Ability to multitask and work in a fast-paced environment</li><li>With a valid UAE Driving License is a plus</li><li>Female applicant only</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Do you have a valid UAE Driving license?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Salon Receptionist: 7 years (Required)</li></ul>

Beauty Salon Receptionist

Morning Glory Health Club & Spa LLC

Job Summary:We are looking for a friendly, organized, and professional Salon Receptionist to be the face of our salon. The ideal candidate will greet clients, manage appointments, handle phone and WhatsApp inquiries, process payments, and ensure a smooth customer experience from entry to exit.Key Responsibilities:<ul><li>Greet clients warmly and create a welcoming atmosphere.</li><li>Manage the booking system (walk-ins, phone calls, WhatsApp, and online platforms like Fresha/Booksy).</li><li>Confirm and follow up on appointments and cancellations.</li><li>Answer phone calls, messages, and social media inquiries promptly.</li><li>Maintain a clean and organized front desk area.</li><li>Process payments via cash, card, or mobile platforms.</li><li>Upsell salon services and packages when appropriate.</li><li>Maintain client records and preferences in the system.</li><li>Coordinate with hairdressers, technicians, and therapists for smooth scheduling.</li><li>Monitor and order front desk supplies when needed.</li><li>Handle client complaints or concerns professionally and efficiently.</li></ul><ul><li>Qualifications:</li><li>at least 2 years' experience as a receptionist or customer service role (preferably in a salon or spa).</li><li>Excellent communication and interpersonal skills.</li><li>Proficient in MS Office, booking software (e.g., Fresha, and WhatsApp Business.</li><li>Well-groomed, polite, and professional demeanor.</li><li>Strong multitasking and organizational skills.</li><li>Fluency in English; other languages Arabic are a plus.</li></ul>Job Type: Full-timePay: From AED3,000.00 per month

Female Receptionist

Al Rashdeen Decor LLC

URGENT HIRING!!Looking for Female Admin/Receptionist with at least 2-year experience. And with the salon experience.salary: starting 3,500 AED.Admin/reception Job Duties:<ul><li>Handling communication in form of emails and letters</li><li>Good in English (Write and Speak)</li><li>Computer Literate</li><li>Maintain records of all documentation file</li><li>Knowing AutoCAD is an advantage.</li><li>Handling the reception</li><li>knowledge on excel.</li><li>knowledge on WPS</li><li>Knowledge on booking</li><li>know how to make sales report.</li><li>know how to manage peaky client.</li><li>Responsible, kind, understandable.</li></ul>Job Type: Full-timePay: AED3,600.00 per month

Admin Receptionist/account vat filling

Division50

<div>About the Role:
We are looking for a friendly, organized, and sales-driven female professional to join our
team at our upscale beauty salon in Business Bay. This role combines customer
service, sales, and light administrative duties with occasional support for beauty therapy
services, both in-store and for home visits.
Key Responsibilities:<ul>
<li>Greet and welcome clients warmly as the face of the salon</li>
<li>Handle client inquiries and bookings across various platforms (Instagram,</li>
<li>WhatsApp, phone, walk-ins)</li>
<li>Upsell services and products to clients, both in-person and online</li>
<li>Provide exceptional customer service and maintain a professional salon</li>
<li>atmosphere</li>
<li>Maintain and update daily sales records, customer data, and reports using Excel</li>
<li>and Word</li>
<li>Manage appointment schedules and coordinate with the therapy team</li>
<li>Handle cash transactions, invoicing, and basic front desk operations</li>
<li>Assist therapists in scheduling and logistics for home service appointments</li>
</ul>Requirements<ul>
<li>Prior experience in a customer-facing or sales role (experience in a salon or spa</li>
<li>is a plus)</li>
<li>Strong communication skills in English (Arabic is a plus)</li>
<li>Familiarity with Instagram, WhatsApp, and other customer platforms</li>
<li>Proficient in Microsoft Excel and Word</li>
<li>Professional appearance and a warm, approachable attitude</li>
<li>Ability to handle multiple tasks and maintain a calm demeanor under pressure</li>
<li>Flexibility to assist with occasional home service appointments</li>
</ul>Benefits<ul>
<li>Salary: 4,000 AED/month + Commission</li>
<li>Opportunities for growth and in-house training</li>
<li>Performance bonuses and recognition</li>
<li>Friendly work environment in a high-end location</li></ul></div>

Front desk specialist (Salon and Spa experience)

Omorfia Group LLC

We are hiring for The Juice Beauty!Join our team as a Receptionist and be part of a dynamic, trendsetting brand that celebrates beauty, excellence, and customer care.Key ResponsibilitiesFront Desk Operations:<ul><li>Greet clients and inform technicians of their arrival and treatments.</li><li>Maintain accurate branch communication and documentation.</li><li>Manage cash, handle sales, and follow daily closing procedures.</li><li>Provide excellent customer service both in-person and over the phone.</li><li>Follow all front desk SOPs and maintain reception area standards.</li></ul>Booking &amp; System Management:<ul><li>Schedule, confirm, and follow up on client appointments.</li><li>Ensure accurate treatment and client records in the system.</li><li>Manage therapists' schedules, leaves, and lunch breaks.</li><li>Stay updated on pricing, promotions, and apply money handling SOPs.</li></ul>Client &amp; Team Interaction:<ul><li>Handle client inquiries, complaints, and follow-up professionally.</li><li>Promote services and products effectively.</li><li>Support the Branch Manager with admin tasks.</li><li>Contribute to a positive team environment and maintain branch ambience.</li></ul>Profile Requirements1. Skills:<ul><li>Strong passion for customer service</li><li>Excellent English communication skills</li><li>Great time management and multi-tasking ability</li><li>Proficient in MS Word, Excel, and POS systems</li><li>Professional grooming and positive attitude</li><li>Attention to detail and ability to work under pressure</li></ul>2. Experience:<ul><li>Minimum of 1 years' experience as a receptionist as well as in Sales.</li></ul>Job Types: Full-time, PermanentPay: Up to AED3,500.00 per monthExperience:<ul><li>MS Excel: 1 year (Preferred)</li><li>Sales: 1 year (Preferred)</li></ul>

Female Receptionist - The Juice Beauty

Perfect skin beauty center

We need a female receptionist with at least 2 years experience in beauty center and clinic in UAE. fluent in English.Salary 3000 AED - 4000Full job description:<ul><li>Welcome patients and visitors.</li><li>Answer telephone and chat inquiries for new and existing patients.</li><li>Assisting patient's inquiry and explain clinic services appropriately to patients.</li><li>Scheduling appointment bookings in the clinic calendar.</li><li>Fill cancelled/rescheduled appointments to ensure a full schedule.</li><li>Call patients for appointment confirmation.</li><li>Request patient feedback after completion of the service.</li><li>Collaborates and follow-up with other staff members to make sure that procedures are being done in a timely manner.</li><li>Running end-of-day reception reports</li><li>Log calls and inquiries.</li></ul>Knowledge, skills, and abilities;<ul><li>Candidate should have previous UAE work experience in clinic or medical centers.</li><li>Languages- English, Arabic speaking is an added advantage</li><li>Must have good customer relation and excellent communication skills in both writing and speaking.</li><li>Must be computer literate.</li><li>Strong inter-personal and relationship building skills.</li><li>Must be able to work effectively with doctors, personnel and patients in a variety of situations.</li><li>background in marketing (preferred)</li></ul>Requirements and Qualifications:<ul><li>Minimum of 2 years working experience in a clinic or salon set up as receptionist.</li></ul>Job Type: Full-timePay: AED3,000.00 - AED4,000.00 per monthApplication Question(s):<ul><li>What is your nationality</li></ul>Experience:<ul><li>Salon ir clinic receptionist: 2 years (Required)</li></ul>

Female clinic receptionist

Floss and Gloss Dental Clinic LLC

We are lloking for a confident, presentable, and service-driven Receptionist who can also assist with basic marketing and lead management. You will be the first face of the clinic and play a key role in both client experience and clinic growth.This role is perfect for someone who loves aesthetics, enjoys interacting with people, and has a flair for marketing and social media.Key Responsibilities:Reception &amp; Front Desk Operations<ul><li>Greet and welcome all clients with warmth and professionalism.</li><li>Handle appointment bookings (phone, WhatsApp, walk-ins).</li><li>Manage patient registration, consultation scheduling, and follow-ups.</li><li>Handle billing, payments, and maintain daily cash records.</li><li>Maintain a neat and organized reception and waiting area.</li><li>Offer refreshments to waiting clients and ensure client comfort.</li><li>Coordinate effectively with doctors, therapists, and management.</li></ul>Marketing &amp; Lead Management<ul><li>Assist with responding to leads from social media platforms (especially TikTok, Instagram, and WhatsApp).</li><li>Track and follow up with leads to convert inquiries into bookings.</li><li>Encourage and guide clients to leave Google reviews and testimonials.</li><li>Take behind-the-scenes photos/videos (with consent) for posting or for marketing use.</li><li>Collaborate with the marketing team on ongoing promotions or campaigns.</li><li>Support monthly promotional activities inside the clinic.</li></ul>Requirements:<ul><li>Minimum 1&ndash;2 years of experience in a front desk or receptionist role (preferably in a clinic or spa setting).</li><li>Good English and Arabic communication</li><li>Confident in handling customers and explaining treatments.</li><li>Basic understanding of skin/aesthetic treatments is an advantage.</li><li>Comfortable using WhatsApp, Instagram, and basic marketing tools.</li><li>Organized, punctual, and able to multitask under pressure.</li><li>Presentable appearance and pleasant personality.</li></ul>What We Offer:<ul><li>Friendly and professional work environment</li><li>Training and development opportunities</li><li>Attractive salary and performance-based incentives</li><li>Opportunities to grow in front desk and marketing roles</li></ul>To Apply: Please submit your CV with a recent photo. We&rsquo;re excited to welcome someone passionate about both service and beauty to the Floss &amp; Gloss family!Job Type: Full-timePay: AED4,000.00 - AED5,000.00 per monthLanguage:<ul><li>Arabic (Required)</li><li>English (Required)</li></ul>

Aesthetic Clinic Receptionist

Explore 113+ Salon receptionist in Dubai this November. Find roles across top companies and apply now to boost your career.