scrum master - senior software engineer Jobs in Indianapolis

scrum master - senior software engineer

senior business analyst Jobs in Indianapolis

senior business analyst

scrum master senior software engineer

<div><p>V2X is seeking a <b>Scrum Master</b> to join our Engineering team based in <b>Indianapolis, IN</b> supporting development and integration of advanced systems including situational awareness displays, mission computers, avionics, sensors, mission equipment, and radar systems. Most of our programs involve hardware in the loop where our software is integrated and tested with the hardware in a lab and then in the field.
 </p><p><b>Job Description and Responsibilities:</b></p>
<p>
We're looking for a highly motivated and experienced <b>Scrum Master</b> to guide and coach one or more of our development teams in applying the Scrum framework effectively. The SCM will focus on producing timely and relevant software releases to meet customer expectations. You'll be instrumental in fostering a culture of collaboration, continuous improvement, and self-organization, ensuring our teams deliver high-value product increments efficiently. V2X believes that our success is directly tied to the growth and expertise of our employees. We are deeply <b>committed to continuous learning and employee development</b> and strive to create an environment where you can constantly sharpen your skills and explore new domains. V2X fully supports agile leaders to get advanced certifications to enhance their knowledgebase.</p>
<p><b>
Key Responsibilities</b></p>
<p>
As a Scrum Master, you will be responsible for:</p>
<ul>
<li><b>Facilitation of Scrum Ceremonies: </b>Facilitate all necessary <b>Scrum Events</b> for the development teams, ensuring they are <b>positive, productive, and correctly time-boxed</b>. This includes Daily Scrums, Sprint Planning, Sprint Review, and Sprint Retrospective.</li>
<li><b>Backlog Management Support: </b>Facilitate the creation of <b>clear, concise Product Backlog Items</b> with the Product Owner and the development team. Effectively manage user story estimation and forecasting.</li>
<li><b>Impediment Removal: </b>Proactively work to the <b>removal of impediments</b> at a development team level to maximize team flow and productivity.</li>
<li><b>Value Delivery Focus: </b>Facilitate the team's focus on <b>creating high-value product increments that meet the Definition of Done (DoD)</b>.</li>
<li><b>Coaching and Mentoring: </b><b>Coach team members in self-management and cross-functionality</b>, helping them grow into high-performing, autonomous units. Utilize team feedback and metrics to identify areas of opportunity and work with team to continuously improve. Coach the team to improve collaboration and self-management, promoting healthy interactions both within the team and stakeholders.</li>
<li><b>Scrum Process Adherence: </b>Ensure all necessary <b>Scrum Events for development teams take place</b> and are executed effectively.</li>
<li><b>Interface/coordinate with other stakeholders as needed</b> (Program leads, product owners, other scrum masters, management, etc). Champion and facilitate adoption of Agile principles. Communicate with leaders to ensure transparency into delivery progress, challenges, and risks. Represent the team at broader planning and coordination sessions.</li>
<li><b>Actively participate in learning opportunities such as communities of practice or conferences to improve skills and better support the team</b></li>
<li><b>Contribute to the advancement and improvement of Agile practices within the organization</b></li>
</ul>
<p><b>Note: This position will require onsite work, typically a minimum of 3 days a week.</b></p>
<p><b>
Education Requirements</b>:</p>
<ul>
<li>Bachelor&rsquo;s Degree in Computer Science, Computer Engineering, or related Science, Technology, Engineering, Mathematics (STEM) degree program or equivalent work experience.</li>
</ul>
<p><b>Required skills</b></p>
<ul>
<li>Minimum of 6 years of related experience in a Software Development environment or other related engineering experience.</li>
<li>Minimum 1 year of experience as a Scrum Master.</li>
<li>Demonstrated leadership skills with a proven ability to mentor and coach teams and individuals.</li>
<li>Ability to communicate to a team effectively and other project stakeholders.</li>
<li>A strong ability to self-organize and manage time and priorities effectively.</li>
<li>Must be a US Citizen with ability to obtain a DoW Secret level clearance.</li>
</ul>
<p><b>Desired skills</b></p>
<ul>
<li>Holds a Certified Scrum Master (CSM) certification.</li>
</ul><ul><li>Familiarity with one or more Agile techniques beyond basic Scrum, such as LeSS, SaFE, Kanban, or eXtreme Programming (XP). Experience with DevSecOps practices.</li>
<li>Experience with Azure DevOps (ADO) or similar environment</li>
<li>Familiarity with build pipelines and Automated Testing Frameworks.</li>
<li>Relevant experience or familiarity with common development and infrastructure technologies such as C/C++/C#, Java, Python, networking, Linux, and Virtual Machines.</li>
<li>Current/active DoW Secret level or higher clearance.</li></ul><br>
<p></p>
<p><b>
#LI-CB2</b></p>
<p><b>
#clearance</b></p>
<p><b>
Benefits include the following:</b></p>
<ul>
<li>Healthcare coverage</li>
<li>Retirement plan</li>
<li>Life insurance, AD&amp;D, and disability benefits</li>
<li>Wellness programs</li>
<li>Paid time off, including holidays</li>
<li>Learning and Development resources</li>
<li>Employee assistance resources</li>
</ul>
<p><i>Pay and benefits are subject to change at any time and may be modified at the discretion of the company, consistent with the terms of any applicable compensation or benefit plans.</i></p></div>

Scrum Master - Senior Software Engineer

eimagine

<div>Overview:
<div>
At eimagine, we know that your best work happens when you live your best life and share your unique talents, so we do everything we can to be intentional in a remote enabled environment to make that possible. Recognized as a Best Places to Work since 2015, we are a team of humbly confident people who are proud of their craft, continuous learners, and have been known to cheer loudly for our teammates. For over 27 years we have been helping clients navigate technology and business change, while staying committed to delivering value &amp; outcomes that enables their success.</div><div></div><div><br>
Due to our growth, we are seeking a <b>Senior </b><b>Business</b><b> Analyst</b> who can work with our customers and internal delivery team to ensure successful identification and implementation of requirements for our projects. The Senior Business Analyst defines, analyzes, validates, and documents organizational business requirements, needs, and processes through business process modeling and design. Are you ready to eimagine better and partner with our clients to create business value through IT solutions?</div><div></div><div><b><br>
Description of Duties:</b></div><ul><li>
Serves as business analyst for medium to extra-large projects, programs or areas of effort with moderate to high complexity.</li><li>
Leads and/or participates in requirements gathering and analysis sessions with clients to determine project requirements.</li><li>
Creates a client-centric focus that nurtures a culture of providing an outstanding experience for our customers.</li><li>
Ability to lead cross-functional teams in delivering business solutions.</li><li>
Manage project timelines, deliverables, and risks.</li><li>
Facilitate workshops, stakeholder meetings, and presentations.</li><li>
Ensure clear communication and alignment on project goals and progress.</li><li>
Recommend and implement process improvements based on best practices.</li><li>
Stay updated on industry trends and emerging technologies</li><li>
Ability to strategize, recommend and implement solutions to complex business problems.</li><li>
Able to understand and consider risks, benefits, and implications of business process changes.</li><li>
Responsible for analyzing specific business processes and producing detailed documentation.</li><li>
Responsible for ensuring the scope of analysis fits within overall project scope and definitions.</li><li>
Capable of providing gap analysis and needs assessments to uncover business needs.</li><li>
Accountable for reviewing and finalizing extensive functional and technical documentation.</li><li>
Able to elicit and translate high-level business needs into specific and concise processes.</li><li>
Capable of revising and recommending new and existing project requirements and process improvements.</li><li>
Accountable for self-organization and tracking completion of assigned tasks including successful delivery of assigned project milestones.</li><li>
Prepares and presents training content to client as needed.</li><li>
Creation of project documentation to include user manuals, training deliverables, business requirements documentation, user stories, test scripts and work product validation.</li><li>
Works with Sales to procure new opportunities for existing clients.</li><li>
Presents completed configuration/development to client for feedback and approval (sprint reviews, etc.).</li><li>
Provide mentorship to fellow business analysts and project team members regarding delivery</li><li>
methodology, requirements elicitation and tracking, and people skills.</li><li>
Collects and crafts feedback regarding project team members.</li><li>
Contributes to improvement initiatives and growth of our business analysis practices and delivery team.</li></ul>
Desired Skills &amp; Experience:
<ul><li>7+ Years in a functional or technical role related to software delivery or software maintenance / support</li><li>
Excellent communication skills to include internal/external interaction, documentation and presentations.</li><li>
Experience working in SDLC, testing and validating solutions, and working as a Business Analyst.</li><li>
Proficiency in Microsoft CRM, Visio, Microsoft Project and SharePoint preferred.</li><li>
Proven ability to self-manage and complete project deliverables.</li><li>
Confident in making decisions, accurate, detailed-oriented and able to problem solve/analyze.</li><li>
Good interpersonal, listening, written and verbal communication and basic project management skills.</li><li>
Functional and/or Technical Certifications as deemed appropriate for specialization.</li></ul>
Education:
<div>
Bachelor&rsquo;s degree in information technology, computer science or equivalent job-related experience required.</div></div>

Senior Business Analyst

Langham Logistics

<div><p>High-stakes leadership role requiring a mix of operational precision and complex pharmaceutical relationship management. This position is responsible for the P&amp;L and growth of accounts involving high value and service, where compliance and reliability are non-negotiable, as well as success of key performance indicators in conjunctions with warehouse general managers. The GM oversees the commercial health and operational alignment for enterprise-level life sciences customers (e.g., Pharma, Biotech, MedTech). You lead the strategy to integrate cold-chain logistics and regulatory-grade warehousing into a seamless, high-growth account loop through your strategic account managers and close relationship with warehouse general managers and business development.</p>
<p>
Key Outcomes Expected</p>
<p>
Life Science Commercial Stragtegy:</p>
<ul>
<li>Develop multi-year strategic account plans specifically for high-value pharma and medical device portfolios.</li>
<li>Identify opportunities for value-added services and existing business growth that supports our strategy for business development</li>
</ul>
<p>Quality and Compliance Integration:</p>
<ul>
<li> Ensure all account activities align with GDP (Good Distribution Practice) and cGMP standards.</li>
<li>Partner with Quality Assurance (QA) to manage customer experience and visibility to all reported issues, audits and CARS.</li>
<li>Partner with Operations Manager and Warehouse General Managers to create a clear and collaborative solution</li>
<li>Drive real-time visibility and data integrity initiatives, enabling clients to have confidence in our data.</li>
</ul>
<p>Operational &amp; Financial Leadership:</p>
<ul>
<li>Manage a cross-functional team of account managers and Customer Success specialists.</li>
<li>Coordinate with Warehouse GMs to effectively and strategically communicate customers&rsquo; needs</li>
<li>Working with Business Development for Quarterly and Annual Business Reviews</li>
</ul>
<p>Critical Skills and Knowledge</p>
<ul>
<li>Basic understanding of Warehouse Management Systems (WMS)</li>
<li>Exposure to Transportation Management Systems (TMS)</li>
<li>SAP or S/4HANA (preferred)</li>
<li>Microsoft Office / M365 proficiency</li>
<li>Strong customer service foundation and professionalism</li>
</ul>
<p>Education and Experience</p>
<ul>
<li>Bachelor&rsquo;s degree required; MBA or Master&rsquo;s in Healthcare/Logistics highly preferred. &middot;</li>
<li>10+ years in Senior Account Management or General Management, with at least 5 years specifically in the Life Sciences/Healthcare vertical.</li>
<li>Expertise in CRMs, advanced WMS platforms, and familiar with Life Sciences regulatory frameworks (FDA, EMA).</li></ul><br>
<div>
</div><p>Physical Requirements and Work Envrionment: Must be able to work in an office environment as needed and balance travel to support sales strategy. Work is performed in an office environment, either at Langham or at a client location, with some exposure to warehouse environment for client tours, etc</p>
<p>
Disclaimer: This job description is not intended to be all-inclusive. This position may be required to perform other related duties assigned to meet the ongoing needs of the organization. Langham reserves the right to modify job responsibilities and expectations as business demands evolve.</p><br>
Applicant Tracking Software by ExactHire: pvomqj6nxj4g6ld4k20g</div>

General Manager, Strategic Accounts

Franciscan Health

<p></p><div>Franciscan Health Indianapolis Campus<p></p>
8111 S Emerson Ave Indianapolis, Indiana 46237<p></p><p>
We&rsquo;ve all had good customer service experiences. Often these people make the difference in you wanting to become a repeat customer and recommending a store or restaurant &ndash; or hospital or doctor &ndash; to your friends and family. Our Insurance and Senior Services Coordinator succeed in providing good customer service. They provide assistance, information, education, and support, efficiently and pleasantly. They thrive on helping each patient, knowing they did their best and helped someone. It&rsquo;s not the job for everyone &ndash; because not everyone has what it takes.</p><p></p><p>
The Insurance and Senior Services Coordinator has dual responsibilities for Franciscan Insurance Services and the Senior Promise Program. As a licensed insurance agent, this role provides education, support, and delivery of Insurance services, including enrollment into senior-related insurance products.</p><p></p><p>
The Senior Promise program provides resources and education to older adults within our community. This position works with Franciscan staff, local businesses, and Senior Promise members to provide impactful programs. The Coordinator monitors operational processes and works with departmental managers to ensure the effective delivery of benefits and programs.<br>
<br>
<b>WHO WE ARE</b><br>
With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve.<br>
<br>
<b>WHAT YOU CAN EXPECT</b></p><ul><li>
In-Person position.</li><li>
Working hours 7:30AM to 4PM. Mon to Fri (no weekends/no holidays).</li><li>
Enrolls clients into senior-related, individual insurance policies, including Medicare Supplement, Medicare Advantage, prescription drug plans, life, hospital indemnity, and dental.</li><li>
CRM Database</li><li>
Maintains agency management database and membership database for insurance clients and Senior Promise members.</li><li>
Client Support</li><li>
Offers support and resolves customer questions and concerns. This position communicates with the department manager and other departments to resolve issues ensuring the successful control of delivery and quality of program benefits and services.</li><li>
Event Planning</li><li>
Plans and develop various Senior Promise programs. Works with internal and external vendors to coordinate various social and educational events.</li><li>
Customer/Membership Support</li><li>
Serves Senior Promise by phone, electronically, or in person in order to answers inquiries.</li><li>
Liaison and Building networks</li><li>
Connects with local businesses to increase Franciscan Health visibility and discuss partnership opportunities in order to increase the value of the benefit offerings within the Senior Promise Program.</li><li>
Data Management</li><li>
Provides assistance with statistical data and reports related to program operations for both Senior Promise and Insurance Services to department Managers.</li><li>
Training and Education</li><li>
Presents Medicare educational presentations across Franciscan facilities and the communities served by Franciscan Health.</li><li>
Process Improvement</li><li>
Confers with appropriate Department Managers to suggest process improvements in order to maintain peak productivity, and to streamline methods and operations.</li><li>
Quality Assurance</li><li>
Monitors and assesses operational processes to ensure quality standards are met and the effective delivery of benefits</li><li>
Job is M-F 7:30am-4:00pm. Must work 2x's per week at Mooresville Hospital</li></ul><p></p><p><b>
QUALIFICATIONS</b></p><p></p><ul><li><b>
Required</b> High School Diploma/GED</li><li><b>
Required</b> within 60 days of hire Life and Health Insurance License
</li><li>Preferred AHIP Certification Requirements
</li><li>Preferred Bachelor's Degree</li><li>
Preferred 5 years Customer service, medical billing, collections and Medicare insurance counseling
</li></ul><p></p><div><div><div><div><div><div><div><p><b>TRAVEL IS REQUIRED:</b></p></div></div></div></div></div></div></div>
Never or Rarely<p></p>
JOB RANGE:<p></p>
INCENTIVE:<p></p><p><b>
EQUAL OPPORTUNITY EMPLOYER</b></p><p>
It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.</p><p>
Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.</p><p>
Franciscan Alliance is committed to equal employment opportunity.</p><p></p><p>
Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.</p></div>

Job Requisition: R-125496 Insurance and Senior Services Coordinator

Bickford Senior Living

<div><p><b><i>Starting at $21</i></b></p><p><b><i>
**Overnight Shifts Available!</i></b></p><div><b><i>
&quot;&quot;There is no higher calling, no greater purpose than that of a caregiver. Somehow, we&rsquo;ve come to believe that caregiving is just for some of us and not all of us. Yet at our core, we are all made to love, to connect, to extend ourselves in service of others. The question is&hellip; do we have the will to love, to do what it takes, to risk ourselves in caring, even when the burden is great? In times of happiness, in times of sadness &ndash; we are that caregiver. Whatever it Takes.&rdquo;</i></b><br>
<br>
<ul><li><b><i>Bickford Senior Living</i></b></li></ul></div><p></p><p><br>
At Bickford, everything we do revolves around our residents&rsquo; happiness by meeting their specific Core Needs. The CMA position is primarily responsible for resident care and services as outlined in residents&rsquo; service plans including, but not limited to medications, personal care needs, housekeeping, laundry, activities, meals, and pet care while encouraging resident independence.</p><p></p><p><b><br>
Also Known As</b></p><p>
Caregiver</p><p>
Resident Assistant</p><p>
Resident Caregiver</p><p>
Resident Care Assistant</p><p>
Home Health Aide (HHA)</p><p></p><p><b><br>
RESPONSIBILITIES &amp; QUALIFICATIONS</b></p><p></p><p><b><br>
Responsibilities:</b></p><ul><li>Know the details of the medications to be administered to your residents</li><li>Follow the 6 rights of medication administration and Bickford&rsquo;s Policies and Procedures regarding medication management</li><li>Understand and appropriately utilize the eMAR system for medication administration</li><li>Communicate appropriately with RN Coordinator for clarification and direction
</li><li>Providing direct resident care</li><li>Supervision of resident care work of non-licensed team members in the skilled nursing operations and other areas throughout the community as appropriate</li><li>In accordance with federal, state and local standards and Bickford Senior Living policies, you will be a leader in demonstrating the Bickford Mission &lsquo;Whatever it Takes&rsquo;</li></ul><p></p><div><b><br>
Qualifications:</b><br>
<ul><li>Have a current state license as a Medication Technician</li><li>A minimum of one (1) year experience in long term care, assisted living, skilled nursing, hospital, and/or full service operations</li><li>Demonstrated knowledge of nursing practices, techniques and methods as applied to skilled nursing and resident care</li><li>Demonstration of knowledge of federal, state and local long term care regulations</li><li>Ability to handle multiple priorities</li><li>Possess written and verbal skills for effective communication</li><li>Competent in organizational, time management skills</li><li>Demonstrates good judgment, problem solving and decision making skills</li><li>Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) with the ability to learn new applications</li></ul></div><p></p><p><b><br>
Bickford considers the health and safety of its residents, family members, and team members as its highest priorities. All offers of employment with Bickford are conditioned on completing and passing a background and drug test, participating in mandatory vaccine programs (e.g., Covid-19, Flu), participating in testing requirements (e.g. Covid-19, TB) and using designated PPE when required.</b></p><p></p><p><br>
Bickford Senior Living offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off. Team members may also be eligible to receive a bonus based on their position.</p><p></p><p><b><br>
ABOUT BICKFORD</b></p><p>
Bickford Senior Living has championed quality of life in senior care for more than 30 years. We believe team members are our greatest resource and are looking for people who share our commitment to provide quality care for seniors and their families. It&rsquo;s no surprise that many of the world&rsquo;s leading experts in Senior Living entrust their career to Bickford.</p><p></p><p><br>
At Bickford, you will&hellip;<br>
<br>
<b>Make a Difference Every Day</b><br>
We are passionate about our mission &mdash; to champion quality of life for all seniors. We deliver high-quality care with a personal touch and encourage our residents to enjoy life to the fullest.</p><p></p><p><b><br>
Be Part of a Uniquely Supportive Community</b><br>
The care-focused environment we create for residents extends to our team members. We offer programs, rewards, and benefits to help you live your best.</p><p></p><p><b><br>
Ignite Your Potential</b><br>
We believe potential has no limits. We offer best-in-class leadership development programs designed to grow our leaders. We are committed to helping our team members achieve their career goals.</p></div>

Medication Technician

TA Services

<p>Company Description<br/></p><p>At TA Services, we don&rsquo;t just move freight &ndash; we move business forward. Since 1986, we&rsquo;ve been delivering peak performance for our customers through our Freight Brokerages, Managed Transportation, Warehousing &amp; Fulfillment, Mills Services, and Cross-Border Logistics.<br/></p><p>What sets us apart? Our people! At TA, culture isn&rsquo;t an afterthought &ndash; it&rsquo;s a competitive advantage. We&rsquo;re intentional about building a workplace where you&rsquo;re supported, challenged, and equipped to grow. From day one, you&rsquo;ll get the tools, training, and trust to unlock your full potential.<br/></p><p>We believe when the right people live the right values, there&rsquo;s no limit to what we can achieve. If you&rsquo;re driven, collaborative, and ready to win, you&rsquo;ll fit right in.<br/></p><p>Here&rsquo;s what drives us:<br/></p><p>&middot; People First &ndash; We lead with care, connection, and respect.<br/>&middot; Service &ndash; Our customers, carrier partners, and team members deserve nothing less than excellence.<br/>&middot; Safety &ndash; Built into every move we make.<br/>&middot; Results &ndash; High standards. Real outcomes.<br/>&middot; Innovation &ndash; We push boundaries and never settle.<br/></p><p>Sound like the kind of team you want to be part of? Let&rsquo;s take a closer look at the role<br/></p><p>Job Description<br/></p><p>Key Responsibilities<br/></p><p>Team Leadership &amp; Operational Oversight- Lead and coordinate daily POD operations, ensuring efficient execution of LTL shipments across multiple customer accounts. Delegate responsibilities, provide guidance to team members, and maintain accountability for service performance.<br/>LTL Shipment Management &amp; Execution- Oversee the execution of LTL shipments including load tendering, rate sourcing, and carrier coordination. Ensure adherence to carrier rules tariffs, density/class rating practices, and established service standards.<br/>Customer Success &amp; Account Support- Act as a senior operational contact for assigned customer accounts. Support issue resolution, proactively communicate shipment status, and ensure service expectations are consistently met in a fast-paced, multi-customer environment.<br/>Operational Performance &amp; KPI Management- Monitor operational performance indicators including on-time delivery, dwell time, and carrier compliance. Provide performance feedback, identify operational challenges, and implement improvements to enhance service quality and efficiency<br/>Process Standardization &amp; Continuous Improvement- Maintain and enforce standardized processes for booking, shipment tracking, documentation, SOP adherence, and exception management. Collaborate with leadership to support initiatives that improve scalability and operational consistency.<br/></p><p>Work Environment<br/></p><p>This role operates in a fast-paced logistics environment supporting multiple customers and shipment flows simultaneously. Priorities may shift quickly based on shipment status, customer needs, and operational requirements. Success in this role requires strong collaboration, adaptability, and the ability to manage competing priorities while maintaining high service standards.<br/></p><p>Qualifications<br/></p><p>Education<br/></p><p>Bachelor&rsquo;s degree in Supply Chain, Logistics, Business Administration, or a related field preferred. Equivalent professional experience may be considered in lieu of formal education.<br/></p><p>Experience<br/></p><p>3&ndash;5 years of hands-on experience in LTL transportation operations.<br/>Familiarity with LTL freight pricing, carrier rules tariffs, and density/class rating.<br/>Experience managing load tender processes, rate sourcing, and carrier compliance.<br/>Exposure to contract carrier onboarding and operational coordination.<br/>Prior leadership or team coordination experience preferred.<br/>Experience working in a fast-paced, multi-customer logistics environment.<br/>Experience with Transportation Management Systems (TMS); familiarity with MercuryGate is a plus but not required.<br/>Proficiency with standard business software such as Microsoft Office.<br/></p><p>Personality Traits<br/></p><p>Strong decision-making ability with confidence in operational judgment.<br/>Proactive problem solver who can anticipate and resolve issues quickly.<br/>Leadership presence with the ability to guide and delegate day-to-day operational tasks.<br/>Collaborative and team-oriented mindset.<br/>Organized and adaptable in a dynamic logistics environment.<br/></p><p>Additional Information<br/></p><p>Benefits/Perks<br/></p><p>$59,500 Annually<br/>Accrue up to five days PTO in first year. Two-weeks vacation, plus one week PTO accrue on first anniversary.<br/>Medical, Dental, Vision, Life Insurance, Disability<br/>Other benefits include Doc-On-Demand, Tuition Reimbursement, Paid Volunteer Day, Employee Assistance Program<br/></p><p>All your information will be kept confidential according to EEO guidelines.<br/></p>

Operations Supervisor - LTL

Eskenazi Health

<div></div><div><p><b>Date: </b>Mar 10, 2026
</p><p><b>Location:</b> Indianapolis, US, 46254
</p><p><b>Organization: </b>HHC
</p><div><p>Indianapolis Emergency Medical Services (EMS) is an organization that celebrates diversity, and seeks to employ a diverse workforce. We actively encourage all individuals to apply for employment and to seek advancement opportunities. Indianapolis EMS also provides reasonable accommodations to qualified individuals with disabilities as required by law. For additional questions please contact us at 317-630-7427 or humanresources@indianapolisems.org.</p>
<div><div><div><h2 class="jobSectionHeader"><b>
FLSA Status</b></h2>
</div><div><p>
Non-Exempt</p>
</div></div><div><div><h2 class="jobSectionHeader"><b>
Job Role Summary</b></h2>
</div><div><p>
The Office Administrator provides administrative support for the Administrative Division and senior leadership to include telephone coverage, copier projects, mail handling, filing, supplies control, and necessary communications internally and externally</p>
</div></div><div><div><h2 class="jobSectionHeader"><b>
Essential Functions and Responsibilities</b></h2>
</div><div><ul><li>Provides reception for guests answering phones, greeting guests and maintaining conference room schedules</li><li>Maintains responsibility for correspondence, calendars, word processing and special projects for senior leadership requiring interaction with various internal and external vendor contacts</li><li>Supports Policy Council by maintaining and updating policies</li><li>Reports all office equipment failures to appropriate departments</li><li>Maintains inventory of office supplies and reorder as necessary</li><li>Compiles and submits miscellaneous reports as requested</li><li>Completes special projects as assigned by leadership</li><li>Coordinate and schedule travel as needed for the Senior Leadership of Indianapolis EMS</li><li>Develops and maintains trusting relationships with staff and management</li><li>Reports sensitive and/or high profile issues timely to IEMS management</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b><br>
Associated Job Duties</b></h2>
</div><div><ul><li>Performs all other job related duties as assigned</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>Job Requirements</b></h2>
</div><div><ul><li>Associate's Degree in Business Administration or related field or Administrative Assistant Certification with three years&rsquo; experience OR in lieu of degree or certificate must have five years directly related administrative support experience</li>
<li>Proficient knowledge of Microsoft Office (Outlook, Word, Excel, and Power Point), Adobe Acrobat, and Social Media web platforms</li>
<li>Experience and familiarity with medical terminology preferred for clinical areas</li>
<li>Healthcare provider CPR (AHA)</li></ul></div></div><p></p><div><div><h2 class="jobSectionHeader"><b><br>
Knowledge, Skills &amp; Abilities</b></h2>
</div><div><ul><li>Excellent office management abilities</li><li>Strong organizational/interpersonal/problem solving/decision making skills</li><li>Strong ethical and professional standards, especially when dealing with confidential information</li><li>Strong organizational/interpersonal/problem solving/decision making skills</li><li>Proficient in MS Word. Excel, PowerPoint and the Internet</li><li>Excellent verbal and written communication skills</li><li>Professional appearance and telephone manner</li><li>Must have good command of the English language, oral and written</li><li>Must be proficient/skilled in multi-tasking</li><li>Prioritizes work, devise own work patter</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b><br>
Responsibility
</b></h2></div><div><ul><li>Maintain confidentiality of staff, student records and information</li>
<li>Maintain protected health information in accordance with HIPAA privacy guidelines and regulations</li>
<li>Maintain and stay in compliance with Department budget</li>
<li>Maintain and stay in compliance with Family Education and Privacy Acts (FERPA) record keeping</li>
<li>Maintains student records in accordance with Family Education Rights and Privacy Act (FERPA) guidelines and regulations.</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>Judgement</b></h2>
</div><div><ul><li>Employee may work under general supervision and receives general guidance on work priority with substantial employee latitude</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>Contacts - Internal/External</b></h2>
</div><div><ul><li>Daily contacts with direct service staff, students and various IEMS/IU Faculty and staff</li>
<li>Daily contact with local, state, and regional EMS personnel and leaders</li>
</ul>
</div></div><div></div><div><div><h2 class="jobSectionHeader"><b>Special Effort Required</b></h2>
</div><div><ul><li>Exercise good judgement, flexibility, work effectively/efficiently under stressful conditions, exercise problem solving skills, etc.</li>
<li>Tact/diplomacy required in sensitive/complex/confidential situations</li>
<li>Set priorities, weighing effects of policies/procedures, stress of deadlines/frequent interruptions</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>Working Environment
</b></h2></div><div><ul><li>Duties performed in office setting</li>
<li>Physical effort associated with routine office activities</li>
<li>Routinely visit other office site and/or hospital</li>
<li>May be required to attend meetings or perform work remote from hospital campus</li>
</ul></div></div></div><p>
It is Indianapolis EMS&rsquo; philosophy and policy to treat employees and applicants fairly and without regard to sex, race, color, religion, national origin, ancestry, age, sexual orientation, gender identity, veteran&rsquo;s status or physical or mental ability. Discrimination against any employee or applicant based on any of these conditions will not be allowed or tolerated. For additional questions please contact us at 317-630-7427 or humanresources@indianapolisems.org.</p><br>
<p><br>
<b>Nearest Major Market: </b>Indianapolis</p></div></div><div></div>

OFFICE ADMINISTRATOR - IEMS (94000585)

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