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security associate customer service greeter

Crossroads Trading Co.

<div><div><div>Benefits:</div>
<ul><li>401(k)</li>
<li>401(k) matching</li>
<li>Competitive salary</li>
<li>Dental insurance</li>
<li>Employee discounts</li>
<li>Health insurance</li>
<li>Paid time off</li>
<li>Training &amp; development</li>
<li>Vision insurance</li>
</ul></div><div><div>WAGE RANGE: $23.75-$27.75 PER HOUR 
 
Help Keep Our Stores Safe and Welcoming
</div><div>As a Crossroads Security Floor Associate, you&rsquo;ll help provide a safe working environment for our teams and a positive shopping experience for our customers. Crossroads locations are fast-paced lively second-hand clothing retail stores where customers buy and sell their gently used fashion.</div><div> 
</div>
<div>What you&rsquo;ll do:</div>
<div> You will balance keeping Crossroads secure and safe while also acting as a welcoming presence and guide to our guests as they come in the front door. Exceptional customer service and good judgment are a must. Some experience in loss prevention and de-escalation techniques is preferred.</div><div> 
</div>
<div>You are:</div>
<ul><li>Experienced. You&rsquo;re a pro at providing un-armed surveillance.</li>
<li>Team-oriented. You&rsquo;re a people-person who loves working as a team.</li>
<li>Compassionate. You embody our core values of service, inclusion and education and take a human-centered approach when resolving conflict.</li>
<li>A Problem-solver. You are quick to come up with solutions when issues arise.</li>
<li>Calm + Friendly. You have a calm but focused presence. You&rsquo;ll be the first and last person our customers see, setting the tone for their experience with our brand.</li>
<li>Respectful. You understand professional boundaries in the workplace.</li>
</ul><div>You will:</div>
<ul><li>Provide a physical, yet friendly, presence. You will offer security support at all times while providing genuine hospitality and warmth.</li>
<li>Welcome customers. You will welcome, direct, and educate customers.</li>
<li>Anticipate + Respond. You will work to de-escalate any disruptive incidents in collaboration with your leadership team.</li>
<li>Be a team-player. You will communicate well with all staff to deliver the best customer experience possible.</li>
<li>Assist on the floor. You may be tasked with keeping the sales floor clean and tidy during downtime, or with putting clothes out on the sales floor.</li>
</ul><div>Perks: 
</div><div>Health + Wellbeing</div>
<div>We will:</div>
<ul><li>Support your wellbeing. We care about our employees holistically and offer sick paid time off.</li>
<li>Prioritize health &amp; wellness for all. We offer medical, dental, and vision insurance for ALL employees who work at least 20 hours a week!</li>
</ul><div>Work/Life Harmony</div>
<div>We will:</div>
<ul><li>Encourage you to live your best life by taking vacation time!</li>
<li>Give you incentives when you work during the holidays. We give you time and a half pay for select holidays throughout the year, and we are closed on Thanksgiving and Christmas.</li>
<li>Encourage work/life balance. We offer flexible scheduling and liveable hours so that you can meet work &amp; life needs. There are no graveyard or overnight shifts at Crossroads!</li>
</ul><div>Financial Health</div>
<div>We will:</div>
<ul><li>Contribute to your 401(k). Free money? We&rsquo;ll match up to 6% of your contribution as soon as you are eligible! We offer both a Roth and traditional 401(k).</li>
<li>Offer a generous discount on all merchandise including luxury consignment pieces- shop where you work!</li>
<li>Be Transparent. We have clear pay ranges and always advertise pay for positions. We believe in pay equity.</li>
<li>Offer Earned Wage Access. Need money before payday? You&rsquo;ll be able to access pay as you earn it through our partner app ZayZoon.</li>
<li>Offer Commuter Benefits. Take public transit? We pay for ALL public transit commuter expenses (both work and personal) through the ORCA passport.</li>
</ul><div>Growth + Development</div>
<div>We will:</div>
<ul><li>Empower you. Our Employee Resource Group (ERG) gives you a seat (and a voice) at the table. They meet monthly to discuss how we can shape the company through a diverse lens and meet our DEI commitments. You&rsquo;ll also participate in a quarterly Security Virtual Meeting where you&rsquo;ll be able to share ideas and learn alongside fellow security employees from stores across the country!</li>
<li>Celebrate with you. We&rsquo;ll provide you with many opportunities to bond with your team as you celebrate successes together.</li>
<li>Equip you with the tools to be successful. As you onboard &amp; throughout your career, our training programs will set you up to win.</li>
</ul><div>Minimum Requirements:</div>
<ul><li>Prior experience in security (1 year+)</li>
<li>Must be authorized to work in the United States.</li>
</ul><div>About Crossroads</div>
<div>
 
One of the first companies to pioneer secondhand clothing as an alternative to traditional retail, Crossroads Trading has been buying, selling, and consigning name brand and designer clothing in a friendly, fun, and fashionable atmosphere since 1991. 
 
Since opening the doors of its first location in the heart of San Francisco&rsquo;s Fillmore District, Crossroads has expanded over time to 39 retail locations spanning Northern and Southern California, Chicago, Seattle, Portland, Denver, New York, Houston, and Dallas. And in recent years, we have added Sell-By-Mail and Concierge programs to provide convenient new ways for fashionable and eco-conscious customers to sell their gently used clothing. 
 
Crossroads has been featured in Harper&rsquo;s Bazaar, Teen Vogue, and LA Mag, and is widely recognized as an industry leader in the &lsquo;resale revolution.&rsquo; 
</div><div>If you like working in a fun, positive environment, you&rsquo;ll enjoy a career with us! 
 
#LP123</div></div></div>

Security Associate / Customer Service Greeter

<div>CB2 Sales Associates are at the core of our customers&rsquo; experience. Friendly, outgoing and naturally driven, you&rsquo;re a fan of everything we sell. That enthusiasm brings a level of excitement to our stores that makes shopping fun&mdash;and keeps customers coming back. Under the direction and mentorship of the Leadership Team, your day is dedicated to meeting and exceeding daily sales goals, becoming an expert on our products, answering customers&rsquo; questions and keeping the salesfloor neat and ready to shop.
A day in the life as a Sales Associate...<ul><li>
Support and maintain store sales and service goals and standards as communicated by the leadership team</li><li>
Actively engage customers and remain attentive to customer needs; with a focus on developing long term relationships with customers</li><li>
Possess and demonstrate company standards in selling, customer service, visual merchandising and teamwork</li><li>
Have awareness of current promotions, brand initiatives/events, store services, collaborations, and promote them to customers</li><li>
Maintain a working knowledge of current products on the sales floor and sell throughout the entire store</li><li>
Act as a visible and positive presence on the sales floor. Follow posted schedules with regard to zone assignments</li><li>
Support the company&rsquo;s mission, goals, initiatives across all business channels implemented by the company, including applicable key performance indicators</li><li>
Assist the leadership team with ensuring product and displays on the sales floor are stocked appropriately and available for customers to purchase</li><li>
Maintain an awareness of loss prevention, security and safety following the guidelines provided by management or the Human Resources Department and/or as outlined in the Associate Policy Guide</li><li>
Promote a strong sense of teamwork by working together safely, effectively, respectfully and efficiently with all associate</li><li>
Assist customers with product selections and process all customer orders or returns</li></ul>
What you'll bring to the table...<ul><li>
Excellent interpersonal skills and ability to build rapport with customers and other associates</li><li>
General office equipment, including computer and printer, Zebra handheld devices, AS400 system, company email system, company learning management system, telephone/intercom system, copier, fax machine, SKU and tagger guns, tape machine, small hand tools, ladders, step stools, hand truck/dolly, baler, calculator, electronic two-way radio with earpiece or Theatro communication system</li><li>
Ability to work in a flexible environment, shift quickly as our business evolves, and focus on continuous learning</li><li>
Engage in, maintain and support store safety standards and training</li><li>
Demonstrate creative problem solving to maintain a solutions-oriented and teamwork focus</li></ul>
We'd love to hear from you if you have&hellip;</div>

Sales Associate

The Home Depot

<div>Position Purpose:
Operations Experience Managers (Ops XM) are members of the store leadership team responsible for executing store standards, including customer service, department readiness, and operational processes. This role leads the Order Fulfillment team in executing best practices for picking, staging, and loading to ensure an excellent interconnected experience. The Ops XM drives operational excellence by physically executing inbound freight processes and auditing receiving procedures to verify SOP adherence. Additionally, they are responsible for implementing Shrink Action Plans within their areas of responsibility. The Ops XM performs Manager on Duty (MOD) functions - including safe opening and closing processes&mdash;strictly in accordance with established SOPs, escalating non-standard issues to the Store Manager or ASM. When serving as the MOD, they implement business decisions by partnering with appropriate resources and following SOPs. This position requires strict adherence to all timekeeping and break policies. Ops XMs provide input to store leadership on associate performance, talent planning, and selection. They coach and train associates on company policies, safety procedures, and customer service, while championing a safe working environment by ensuring associates complete training, correcting hazards immediately, and upholding all company safety standards. 
 
Key Responsibilities:<ul><li>
30% - Customer Service / Experience - Service Leadership: Champion the GET culture by working alongside the team to model proper techniques and providing real-time coaching on the sales floor. Fulfillment Operations: Direct D93 (Receiving) and D94 (Order Fulfillment) workflows to ensure all orders are received, picked, and staged within Service Level Agreements (SLAs).Quality Assurance: Proactively prevent customer issues by auditing delivery orders for accuracy and quality standards. Conflict Resolution: Promptly resolve customer concerns to ensure satisfaction, while identifying and escalating complex issues to senior leadership when necessary. Recognition: Drive morale by identifying and rewarding great service behaviors using Bravos and Homers. Operational Standards: Ensure associates understand and execute in-stock maintenance and store appearance guidelines to support sales performance.</li><li>
30% - People - Talent Acquisition : Assist with recruitment and interviews to provide input to the Store Manager/ASM. Staffing &amp; Attendance: Monitor department staffing to address immediate coverage gaps and manage attendance variances. Training &amp; Compliance: Ensure D93/D94 training (KD) is current and drive engagement via HDPhone learning tools. Performance Management: Provide informal and formal performance-based coaching and provide performance observations to store management. Responsible for completing performance management documentation for review by the Assistant Store Manager. Coaching &amp; Development: Provide real-time feedback and maintain active Development Blueprints to improve sales, service, and product knowledge. Operational Execution: Conduct daily walkthroughs to validate safety, SOP adherence, RTV/ZMA audits, and inbound freight preparation. Employee Relations: Champion &quot;Voice of the Associate&quot; initiatives and actively resolve associate concerns consistent with company policy to maintain high engagement levels. Accountability: Enforce company policies and hold associates accountable for safety and operational standards.</li><li>
15% - Safety - Ensure strict adherence to hazmat procedures, SOPs, and Safety Matters guidelines : Immediately intervene to correct unsafe behaviors and recognize associates who demonstrate safe practices. Verify that all relevant safety checklists are completed on time and confirm that corrective actions are implemented. Model safe work practices and complete all assigned safety training. Guide associates on the proper use of Personal Protective Equipment (PPE) and safe lifting techniques. Enforce safe distances around Lift Equipment and ensure associates understand the correct policies. Maintain safe aisles and walking surfaces by keeping them clear of debris. Assist customers shopping in an unsafe manner to prevent injury. Immediately correct unsafe conditions and hazardous situations as they arise.</li><li>
25%- Shared Manager on Duty &ndash;Opening &amp; Closing Operations: Perform all Opening/Closing duties, including securing the building and balancing registers, in strict adherence to security SOPs. Team Alignment: Lead store kickoff meetings and walk each department to communicate tasks and ensure total store readiness. Operational Continuity: Conduct hand-off walks with the prior MOD and partner with the Store Manager/ASMs to validate daily priorities. Execution &amp; Compliance: Verify timely completion of store checklists and equipment safety inspections, ensuring immediate corrective actions are implemented. Merchandising Strategy: Review upcoming events and ads to determine required actions and partner with supervisors to ensure execution.</li></ul>
Direct Manager/Direct Reports:<ul><li>
This Position typically Reports to Operation Assistant Manager</li><li>
This position has 4 Direct Reports</li></ul>
Travel Requirements:<ul><li>
No travel required</li></ul>
Physical Requirements:<ul><li>
Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.</li></ul>
Working Conditions:
<ul><li>Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights.</li></ul>
Minimum Qualifications:<ul><li>
Must be 18 years of age or older</li><li>
Must be legally permitted to work in the United States</li><li>
Ability to work a flexible schedule, including nights, weekends, and overtime as needed.</li><li>
1 year of relevant work experience, including management of people and retail operations.</li></ul>
Preferred Qualifications:<ul><li>
 At least 1 year prior merchandising and/or operational experience.</li><li>
 At least 1 year leadership experience, preferably big box retail.</li><li>
Knowledge of the home improvement industry.</li></ul>
Minimum Education:
<ul><li>The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.</li></ul>
Preferred Education:
<ul><li>No additional education</li></ul>
Minimum Years of Work Experience:<ul><li>
2 + years of previous related work experience</li></ul>
Preferred Years of Work Experience:
<ul><li>No additional years of experience</li></ul>
Minimum Leadership Experience:
<ul><li>1+ year of previous leadership Experience</li></ul>
Preferred Leadership Experience:
<ul><li>1+ year of previous leadership Experience</li></ul>
Certifications:<ul><li>
None</li></ul>
Competencies:
<ul><li>Action Oriented</li><li>
Decision Quality
</li><li>Collaborates</li><li>
Self-Development</li><li>
Situational Adaptability</li><li>
Communicates Effectively</li><li>
Customer Focus</li><li>
Manages Conflict</li><li>
Develops Talent</li><li>
Manages Conflict</li></ul></div>

Operations Experience Manager

Thrive Communities

<div>Feel Seen at Thrive!

Learn more about Cascara here: www.cascaraseattle.com

Salary: $27 - $29 per hour

Schedule: Full-time; Sunday through Thursday 9 am to 6 pm

Thrive's purpose is to be the most trusted partner in property management by delivering outstanding results for clients, inspiring associate engagement, and elevating living experiences for residents. By cultivating award-winning workplaces, we foster an environment of connection, compassion and fun that our personnel extend to everyday life at their communities. Happy, inspired associates lead to happy, supported residents. We are dedicated to our boutique, at-scale approach to property management and building communities that flourish, which stems from hiring strong associates to grow with Team Thrive!

Voted one of Washington and Portland's best workplaces for several consecutive years, Thrive builds on its culture by offering the following benefits:
<ul>
<li>32 Paid Days off Per Year (PTO, Paid Holidays, Paid Personal Day, Paid Day of Service, Paid Birthday)</li>
<li>Housing Discount may be available; Delete if not applicable</li>
<li>Employer matched 401k retirement plan</li>
<li>Bonus Potential</li>
<li>Leasing &amp; Renewal Commission eligible</li>
<li>$0 premium medical, dental, and vision insurance effective 1st of the month following your start date</li>
<li>Fully covered Long-term disability insurance for associates</li>
<li>Fully covered life insurance policy for associates with supplemental life insurance options</li>
<li>24/7 Everyday Assistance Program (EAP)</li>
<li>Voluntary Critical Illness, Accident, Hospital Indemnity, and Short-term Disability insurance</li>
<li>Pet Insurance discounts</li>
<li>Parking &amp; Transit Commuter Benefits</li>
<li>Annual professional development reimbursement</li>
<li>Training opportunities and career progression/growth plans</li>
<li>Abilities to get involved on company committees (Event Planning, HR Advisory Council, Safety, and more!)</li>
<li>Company-wide parties and events
</li></ul>Job Responsibilities:
<ul>
<li>Income Collection &amp; Accounts Payable
<ul><li>Maintains accurate resident records. Updates all rents, deposits and application fees received from residents on a daily basis. Issue appropriate notices when necessary (e.g. late payments, eviction notices, returned check memos).</li>
<li>Deposits all receipts prior to bank close each day.</li>
<li>Enters invoices daily into appropriate system for timely payment.</li>
<li>May use and reconcile property credit card in accordance with accounting policies and deadlines.</li>
<li>Assists with month-end procedures including deposit accounting, variances, expiring leases, write off register, receivable aging, security deposit activity and gross potential rent.</li>
</ul></li><li>Resident Relations
<ul><li>Perpetuates a true sense of community.</li>
<li>Maintains positive customer relations attitude.</li>
<li>Physically inspects property when on grounds, picks up litter and reports any service needs to maintenance staff. Will also inspect move-outs and vacancies when requested.</li>
</ul></li><li>Marketing
<ul><li>Ensures appropriate content and frequency of ads on Craigslist, Weblisters, and other listing services.</li>
<li>Must be knowledgeable of all phases of leasing and resident retention.</li>
<li>Greets prospective clients, shows the community, and performs leasing duties.</li>
<li>Answers and handles incoming phone calls.</li>
<li>Maintains awareness of local market conditions and trends. Contributes ideas to Community Manager for marketing community and improving resident satisfaction.</li>
<li>Maintains a lease closing ratio at a level appropriate for the property and submarket.</li>
</ul></li><li>Administrative
<ul><li>Updates required reports concerning move-out notices, activity, etc. on a daily basis and provides information to the Community Manager.</li>
<li>Organizes and files all applicable reports, leases and paperwork.</li>
<li>Proofreads all lease paperwork and processes move-ins and move-outs.</li>
<li>Processes all security deposit move-out reports.</li>
<li>Accepts service requests from residents and routes to maintenance for prompt processing. May conduct service follow-up with resident when work is completed.</li>
</ul></li><li>General
<ul><li>Performs any additional duties assigned by the Community Manager or Regional Manager</li>
</ul></li></ul>Desired Skills and Experience:
<ul>
<li>2+ years experience in property management or equivalent experience, including leasing, sales/closing, and customer service.</li>
<li>1+ years experience working at a lease-up property.</li>
<li>Experience with Yardi/CRM and On-Site</li>
<li>Affordable housing (MFTE, Arch, etc.) experience preferred if working at a property with affordable units</li>
<li>Accounts Payable experience or prior experience reviewing and paying/entering invoices.</li>
</ul>
Desired Competencies:
<ul>
<li>Highly detail oriented with the ability to provide accurate and timely reports and information.</li>
<li>Comfortable working in a fast-paced, customer service-oriented environment.</li>
<li>Understanding of industry terms.</li>
<li>Able to interpret and understand tenant file information and complex documents like regulatory agreements and program regulations.</li>
<li>Ability to de-escalate conflict and remain calm and courteous at all times.</li>
<li>Kind, thorough, and clear in communication with residents, vendors, subordinates, support departments, ownership and leadership.</li>
<li>Respectful and understands diverse cultural and socio-economic backgrounds.</li>
<li>Communicates effectively, builds trust, and addresses community challenges with cultural awareness and equity.</li>
<li>Performs duties under pressure and meets multiple and competing deadlines.</li>
<li>Takes instructions and feedback from supervisors and is able to follow direction, learn and grow with a positive attitude.</li>
<li>Exercises strong problem-solving skills.</li>
<li>Interacts with co-workers, supervisors, guests and the public in a professional and pleasant manner.</li>
<li>Strong time management, organizational and prioritization skills.</li>
<li>Strong attention on resident retention.</li>
<li>Ability to read, write, speak and comprehend English using correct grammar and punctuation.</li>
</ul>
If you do not fully meet the qualifications listed above but feel you have the skills and experience to be able to be successful in this position we welcome your application! Whether this or another position within Thrive, we would love to help you find the right role in our organization.

Physical Requirements
<ul>
<li>Stand, walk or sit alternatively depending on the specific needs of the day.</li>
<li>Occasional need to perform the following physical activities:
 <ul><li>Bend/Stoop/Squat</li>
<li>Climb stairs</li>
<li>Push/Pull</li>
<li>Reach above shoulder</li>
</ul></li><li>Constant need to write and type using keyboard or pen/paper</li>
<li>Lifting frequently up to 25lbs and occasionally 25 - 40 lbs.</li>
<li>Works both indoors (majority of the time) and outdoors in all weather conditions.</li>
<li>For more information regarding the work environment, physical, and mental requirements, please contact Careers@thrivecommunities.com.</li>
</ul>
Equal Employment Opportunity

Diversity is celebrated at Thrive as we believe it makes us a better company. Our hope is that each associate feels welcomed, respected, and appreciated for their unique contributions. From our hiring practices, performance reviews, raise decisions, and opportunities for promotions, Thrive follows consistent and fair practices to ensure all Thrive employees and potential employees have an equal opportunity for employment and advancement based on merit, and are not discriminated against because of race, color, religion, national origin, age, sex, veteran status, pregnancy, childbirth, pregnancy-related conditions, disability, gender, gender identity, sexual orientation, or on any other legally protected basis. Our Human Resources department works with teams to make reasonable accommodations for those that require assistance in being able to participate in the interview process or meet the requirements of their position.

Background Check &amp; Drug Screen Policy

Thrive Communities conducts background checks and drug screens for onsite property associates after the conditional offer of employment is accepted, in compliance with applicable federal, state, and local laws. Candidates will be asked to authorize these screenings and results will be reviewed by a designated HR representative. For questions about what will be reviewed on the criminal history, please contact careers@thrivecommunities.com.

The 4-panel drug screen tests for the following:
<ul>
<li>Amphetamines including Methamphetamine</li>
<li>Cocaine Metabolites</li>
<li>Opiates including Codeine and Morphine</li>
<li>Phencyclidine (&quot;PCP&quot;)</li>
</ul>
Thrive Communities reserves the right to modify this policy at any time without notice.</div>

Assistant Community Manager - Lease Up

<div>Feel Seen at Thrive!

Learn more about Sitka here: https://thrivecommunities.com/

Salary: $29 - $32 per hour

Schedule: Full-time; Tuesday - Saturday 9 am - 6 pm, Saturday 10 am - 6 pm

Thrive's purpose is to be the most trusted partner in property management by delivering outstanding results for clients, inspiring associate engagement, and elevating living experiences for residents. By cultivating award-winning workplaces, we foster an environment of connection, compassion and fun that our personnel extend to everyday life at their communities. Happy, inspired associates lead to happy, supported residents. We are dedicated to our boutique, at-scale approach to property management and building communities that flourish, which stems from hiring strong associates to grow with Team Thrive!

Our Values are simple: Do the Right Thing, Do Work to be Proud of, and Be a Great Place to Work.

Voted one of Washington and Portland's best workplaces for several consecutive years, Thrive builds on its culture by offering the following benefits:
<ul>
<li>34 Paid Days off Per Year (PTO, Paid Holidays, Paid Personal Day, Paid Day of Service, and Paid Birthday)</li>
<li>Housing Discount may be available</li>
<li>Employer matched 401k retirement plan</li>
<li>Discretionary bonus potential</li>
<li>Eligible for earned Leasing &amp; Renewal commissions</li>
<li>$0 premium medical, dental, and vision insurance effective 1st of the month following your start date</li>
<li>Fully covered Long-term disability insurance for associates</li>
<li>Fully covered life insurance policy for associates with supplemental life insurance options</li>
<li>24/7 Everyday Assistance Program (EAP)</li>
<li>Voluntary Critical Illness, Accident, Hospital Indemnity, and Short-term Disability insurance</li>
<li>Pet Insurance discounts</li>
<li>Parking &amp; Transit Commuter Benefits</li>
<li>Annual professional development reimbursement</li>
<li>Training opportunities and career progression/growth plans</li>
<li>Company-wide parties and events
</li></ul>Job Responsibilities:
<ul>
<li>Income Collection &amp; Accounts Payable
<ul><li>Maintains accurate resident records.
</li><li>Issues appropriate notices, when necessary.</li>
<li>Deposits all receipts prior to bank close each day.</li>
<li>Oversees invoice management and timely payment.</li>
<li>May use and reconcile property credit card in accordance with accounting policies and deadlines.</li>
<li>Assists with month-end procedures including deposit accounting, variances, expiring leases, write off register, receivable aging, security deposit activity and gross potential rent.</li>
</ul></li><li>Resident Relations
<ul><li>Perpetuates a true sense of community.</li>
<li>Maintains positive customer relations.</li>
<li>Physically inspects property when on grounds, picks up litter, and reports any service needs to maintenance staff.
</li><li>Inspects move-outs and vacancies, when requested.</li>
<li>Must be knowledgeable of all phases of leasing and resident retention.</li>
</ul></li><li>Marketing
<ul><li>Ensures appropriate content and frequency of ads on Craigslist, Weblisters, and other listing services.</li>
<li>Greets prospective residents, shows the community, and performs leasing duties, as needed.</li>
<li>Answers and responds to phone calls and email communications in a timely manner.</li>
<li>Maintains awareness of local market conditions and trends, and contributes ideas for marketing the community and improving resident satisfaction.</li>
<li>Maintains a lease closing ratio at a level appropriate for the property and submarket.</li>
</ul></li><li>Administrative
<ul><li>Updates required reports concerning move-out notices, activity, etc. on a daily basis.</li>
<li>Organizes and files all applicable reports, leases, and paperwork.</li>
<li>Proofreads all lease paperwork and processes move-ins and move-outs.</li>
<li>Processes all security deposit move-out reports.</li>
<li>Accepts service requests from residents and routes to maintenance for prompt processing. May conduct service follow-up with resident when work is completed.</li>
</ul></li><li>General
<ul><li>Performs any additional duties assigned by the Community Manager or Regional Manager</li>
</ul></li></ul>Desired Skills and Experience:
<ul>
<li>2+ years experience in property management or equivalent experience, including leasing, sales/closing, and customer service.</li>
<li>Experience with Yardi/CRM and On-Site</li>
<li>Accounts Payable experience or prior experience reviewing and paying/entering invoices.</li>
<li>Affordable housing experience
</li></ul>Desired Competencies:
<ul>
<li>Highly detail oriented with the ability to provide accurate and timely reports and information.</li>
<li>Comfortable working in a fast-paced, customer service-oriented environment.</li>
<li>Strong understanding of industry terms.</li>
<li>Ability to interpret and understand tenant file information and complex documents such as regulatory agreements and program regulations.</li>
<li>Ability to de-escalate conflict and remain calm and courteous at all times.</li>
<li>Kind, thorough, and clear in communication with residents, vendors, subordinates, home office departments, ownership, and leadership.</li>
<li>Respectful and understanding of diverse, cultural and socio-economic backgrounds.</li>
<li>Communicates effectively, builds trust, and addresses community challenges with cultural awareness and equity.</li>
<li>Performs duties under pressure and with the ability to meet competing deadlines.</li>
<li>Takes instructions and feedback from supervisors and is able to follow direction, learn, and grow with a positive outlook.</li>
<li>Exercises strong problem-solving skills.</li>
<li>Interacts with co-workers, supervisors, guests, and the public in a professional and pleasant manner.</li>
<li>Strong time management, organizational, and prioritization skills.</li>
<li>Strong attention to resident satisfaction and retention.</li>
<li>Ability to read, write, speak and comprehend English using correct grammar and punctuation.</li>
</ul>
Physical Requirements:
<ul>
<li>Stand, walk or sit alternatively depending on the specific needs of the day.</li>
<li>Ability to physically walk sites/units, which may include climbing stairs and navigating uneven surfaces or construction zones.</li>
<li>Ability to be physically present onsite at the property to greet guests, handle property operations, provide tours, etc.</li>
<li>Prolonged periods of sitting at a desk and working on a computer.</li>
<li>Occasional need to perform the following physical activities:
<ul><li>Bend/Stoop/Squat</li>
<li>Climb stairs</li>
<li>Push/Pull</li>
<li>Reach above shoulder</li>
</ul></li><li>Lifting frequently up to 25lbs and occasionally 25 - 40 lbs.</li>
<li>Works both indoors (majority of the time) and outdoors in all weather conditions.</li>
<li>Ability to effectively communicate in person, via phone, and through virtual platforms.</li>
</ul>
Equal Employment Opportunity

Diversity is celebrated at Thrive as we believe it makes us a better company. Our hope is that each associate feels welcomed, respected, and appreciated for their unique contributions. From our hiring practices, performance reviews, raise decisions, and opportunities for promotions, Thrive follows consistent and fair practices to ensure all Thrive employees and potential employees have an equal opportunity for employment and advancement based on merit, and are not discriminated against because of race, color, religion, national origin, age, sex, veteran status, pregnancy, childbirth, pregnancy-related conditions, disability, gender, gender identity, sexual orientation, or on any other legally protected basis. Our Human Resources department works with teams to make reasonable accommodations for those that require assistance in being able to participate in the interview process or meet the requirements of their position.

Background Check &amp; Drug Screen Policy

Thrive Communities conducts background checks and drug screens for onsite property associates after the conditional offer of employment is accepted, in compliance with applicable federal, state, and local laws. Candidates will be asked to authorize these screenings and results will be reviewed by a designated HR representative. For questions about what will be reviewed on the criminal history, please contact careers@thrivecommunities.com.

The 4-panel drug screen tests for the following:
<ul>
<li>Amphetamines including Methamphetamine</li>
<li>Cocaine Metabolites</li>
<li>Opiates including Codeine and Morphine</li>
<li>Phencyclidine (&quot;PCP&quot;)</li>
</ul>
Thrive Communities reserves the right to modify this policy at any time without notice.</div>

Assistant Community Manager

<div>
 
 Feel Seen at Thrive!
 
 
 
 Learn more about Cypress here: https://thrivecommunities.com/
 
 
 
 Salary: $27 - $29 per hour
 
 
 
 
 Schedule:
 
 Full-time; Tuesday - Friday 9 am - 6 pm Saturday 10 am - 5 pm
 
 
 Thrive's purpose is to be the most trusted partner in property management by delivering outstanding results for clients, inspiring associate engagement, and elevating living experiences for residents. By cultivating award-winning workplaces, we foster an environment of connection, compassion and fun that our personnel extend to everyday life at their communities. Happy, inspired associates lead to happy, supported residents. We are dedicated to our boutique, at-scale approach to property management and building communities that flourish, which stems from hiring strong associates to grow with Team Thrive!
 
 
 
 Our Values are simple:
 
 Do the Right Thing, Do Work to be Proud of, and Be a Great Place to Work.
 
 
 
 Benefits
 
 
 
 Voted one of Washington and Portland's best workplaces for several consecutive years, Thrive builds on its culture by offering the following benefits:
 
 
 <ul>
 <li>
 34 Paid Days off Per Year (PTO, Paid Holidays, Paid Personal Day, Paid Day of Service, and Paid Birthday)
 </li>
 <li>
 Housing Discount may be available
 </li>
 <li>
 Employer matched 401k retirement plan
 </li>
 <li>
 Discretionary bonus potential
 </li>
 <li>
 Eligible for earned Leasing &amp; Renewal commissions
 </li>
 <li>
 $0 premium medical, dental, and vision insurance effective 1st of the month following your start date
 </li>
 <li>
 Fully covered Long-term disability insurance for associates
 </li>
 <li>
 Fully covered life insurance policy for associates with supplemental life insurance options
 </li>
 <li>
 24/7 Everyday Assistance Program (EAP)
 </li>
 <li>
 Voluntary Critical Illness, Accident, Hospital Indemnity, and Short-term Disability insurance
 </li>
 <li>
 Pet Insurance discounts
 </li>
 <li>
 Parking &amp; Transit Commuter Benefits
 </li>
 <li>
 Annual professional development reimbursement
 </li>
 <li>
 Training opportunities and career progression/growth plans
 </li>
 <li>
 Company-wide parties and events
 
 
 </li>
 </ul>
 
 Job Responsibilities
 
 
 
 <ul>
 <li>
 Income Collection &amp; Accounts Payable
 </li>
 <ul>
 <li>
 Maintains accurate resident records.
 </li>
 <li>
 Issues appropriate notices, when necessary.
 </li>
 <li>
 Deposits all receipts prior to bank close each day.
 </li>
 <li>
 Oversees invoice management and timely payment.
 </li>
 <li>
 May use and reconcile property credit card in accordance with accounting policies and deadlines.
 </li>
 <li>
 Assists with month-end procedures including deposit accounting, variances, expiring leases, write off register, receivable aging, security deposit activity and gross potential rent.
 </li>
 </ul>
 <li>
 Resident Relations
 </li>
 <ul>
 <li>
 Perpetuates a true sense of community.
 </li>
 <li>
 Maintains positive customer relations.
 </li>
 <li>
 Physically inspects property when on grounds, picks up litter, and reports any service needs to maintenance staff.
 </li>
 <li>
 Inspects move-outs and vacancies, when requested.
 </li>
 <li>
 Must be knowledgeable of all phases of leasing and resident retention.
 </li>
 </ul>
 <li>
 Marketing
 </li>
 <ul>
 <li>
 Ensures appropriate content and frequency of ads on Craigslist, Weblisters, and other listing services.
 </li>
 <li>
 Greets prospective residents, shows the community, and performs leasing duties, as needed.
 </li>
 <li>
 Answers and responds to phone calls and email communications in a timely manner.
 </li>
 <li>
 Maintains awareness of local market conditions and trends, and contributes ideas for marketing the community and improving resident satisfaction.
 </li>
 <li>
 Maintains a lease closing ratio at a level appropriate for the property and submarket.
 </li>
 </ul>
 <li>
 Administrative
 </li>
 <ul>
 <li>
 Updates required reports concerning move-out notices, activity, etc. on a daily basis.
 </li>
 <li>
 Organizes and files all applicable reports, leases, and paperwork.
 </li>
 <li>
 Proofreads all lease paperwork and processes move-ins and move-outs.
 </li>
 <li>
 Processes all security deposit move-out reports.
 </li>
 <li>
 Accepts service requests from residents and routes to maintenance for prompt processing. May conduct service follow-up with resident when work is completed.
 </li>
 </ul>
 <li>
 General
 </li>
 <ul>
 <li>
 Performs any additional duties assigned by the Community Manager or Regional Manager
 
 </li>
 </ul>
 </ul>
 
 Desired Skills And Experience
 
 
 
 <ul>
 <li>
 2+ years experience in property management or equivalent experience, including leasing, sales/closing, and customer service.
 </li>
 <li>
 Experience with Yardi/CRM and On-Site
 </li>
 <li>
 Accounts Payable experience or prior experience reviewing and paying/entering invoices.
 </li>
 <li>
 Affordable housing experience specifically MFTE
 
 
 </li>
 </ul>
 
 Desired Competencies
 
 
 
 <ul>
 <li>
 Highly detail oriented with the ability to provide accurate and timely reports and information.
 </li>
 <li>
 Comfortable working in a fast-paced, customer service-oriented environment.
 </li>
 <li>
 Strong understanding of industry terms.
 </li>
 <li>
 Ability to interpret and understand tenant file information and complex documents such as regulatory agreements and program regulations.
 </li>
 <li>
 Ability to de-escalate conflict and remain calm and courteous at all times.
 </li>
 <li>
 Kind, thorough, and clear in communication with residents, vendors, subordinates, home office departments, ownership, and leadership.
 </li>
 <li>
 Respectful and understanding of diverse, cultural and socio-economic backgrounds.
 </li>
 <li>
 Communicates effectively, builds trust, and addresses community challenges with cultural awareness and equity.
 </li>
 <li>
 Performs duties under pressure and with the ability to meet competing deadlines.
 </li>
 <li>
 Takes instructions and feedback from supervisors and is able to follow direction, learn, and grow with a positive outlook.
 </li>
 <li>
 Exercises strong problem-solving skills.
 </li>
 <li>
 Interacts with co-workers, supervisors, guests, and the public in a professional and pleasant manner.
 </li>
 <li>
 Strong time management, organizational, and prioritization skills.
 </li>
 <li>
 Strong attention to resident satisfaction and retention.
 </li>
 <li>
 Ability to read, write, speak and comprehend English using correct grammar and punctuation.
 
 
 </li>
 </ul>
 
 Physical Requirements
 
 
 
 <ul>
 <li>
 Stand, walk or sit alternatively depending on the specific needs of the day.
 </li>
 <li>
 Ability to physically walk sites/units, which may include climbing stairs and navigating uneven surfaces or construction zones.
 </li>
 <li>
 Ability to be physically present onsite at the property to greet guests, handle property operations, provide tours, etc.
 </li>
 <li>
 Prolonged periods of sitting at a desk and working on a computer.
 </li>
 <li>
 Occasional need to perform the following physical activities:
 </li>
 <ul>
 <li>
 Bend/Stoop/Squat
 </li>
 <li>
 Climb stairs
 </li>
 <li>
 Push/Pull
 </li>
 <li>
 Reach above shoulder
 </li>
 </ul>
 <li>
 Lifting frequently up to 25lbs and occasionally 25 - 40 lbs.
 </li>
 <li>
 Works both indoors (majority of the time) and outdoors in all weather conditions.
 </li>
 <li>
 Ability to effectively communicate in person, via phone, and through virtual platforms.
 
 </li>
 </ul>
 
 Equal Employment Opportunity
 
 
 
 Diversity is celebrated at Thrive as we believe it makes us a better company. Our hope is that each associate feels welcomed, respected, and appreciated for their unique contributions. From our hiring practices, performance reviews, raise decisions, and opportunities for promotions, Thrive follows consistent and fair practices to ensure all Thrive employees and potential employees have an equal opportunity for employment and advancement based on merit, and are not discriminated against because of race, color, religion, national origin, age, sex, veteran status, pregnancy, childbirth, pregnancy-related conditions, disability, gender, gender identity, sexual orientation, or on any other legally protected basis. Our Human Resources department works with teams to make reasonable accommodations for those that require assistance in being able to participate in the interview process or meet the requirements of their position.
 
 
 
 Background Check &amp; Drug Screen Policy
 
 
 
 Thrive Communities conducts background checks and drug screens for onsite property associates after the conditional offer of employment is accepted, in compliance with applicable federal, state, and local laws. Candidates will be asked to authorize these screenings and results will be reviewed by a designated HR representative. For questions about what will be reviewed on the criminal history, please contact careers@thrivecommunities.com.
 
 
 
 The 4-panel Drug Screen Tests For The Following
 
 
 
 <ul>
 <li>
 Amphetamines including Methamphetamine
 </li>
 <li>
 Cocaine Metabolites
 </li>
 <li>
 Opiates including Codeine and Morphine
 </li>
 <li>
 Phencyclidine ("PCP")
 
 
 </li>
 </ul>
 Thrive Communities reserves the right to modify this policy at any time without notice.
</div>

<div>Position Purpose:
Specialty Assistant Store Manager in Training (SASM-IT) will gain hands-on experience in the key responsibilities and functions of a Specialty Assistant Store Manager at The Home Depot. The SASM - it will undergo a comprehensive training program that includes hands-on experience, mentorship, and leadership development. During their training, they will become familiar with Manager on Duty responsibilities and gain insight into overseeing the Specialty and Pro Departments. In collaboration with the Store Manager, Assistant Store Managers (ASMs), Home Services, and Pro business partners, they will learn to develop and implement strategies that boost sales, enhance customer service, and drive profitability across Specialty, Pro, and Services businesses. SASM - ITs are expected to lead by example. Additionally, they have a responsibility to uphold, maintain, and support all lawful company policies and positions. During the SASM-IT training period, which will be up to 6 weeks, you will be learning to execute SASM key responsibilities.
Key Responsibilities:<ul><li>
50% Training and Preparing for Assistant Manager Position - Participate in a structured training program covering all aspects of retail store management, including operations, customer service, sales &amp; profitability, and company policies and procedures. Learn and demonstrate tactics to support key accountability: staffing and scheduling, identifying and resolving stock deficiencies, supervisor associates in selling behaviors, resolving customer issues and concerns, and supporting service needs for both installed sales/special orders and product sales. Learn and demonstrate the performance management process, to include review of associate performance and how to execute the associate disciplinary process when necessary. Complete all assigned training modules and assessments.</li><li>
15% Customer Experience - Supervising Associates in the selling effort and lead GET culture and set the example. Drive customer service and associate engagement through the store; ensure Customer concerns are solved effectively and take necessary actions to resolve situations promptly.</li><li>
15% Sales and Productivity - Work with key partners to plan merchandise placement, signing and support stock integrity through inventory management. ASMs in Training will learn how to maintain and operate all store equipment and systems as well as how to manage daily financial operations.</li><li>
10% Operations Management - Perform Opening, Closing MOD and other whole store focus responsibilities. Adhere to all Company policies and procedures and hold associates accountable for following all Company policies and procedures. Command of store standard operating procedures (SOP&rsquo;s), especially those involving Safety compliance and learn tactics to maintain process accuracy and take steps to mitigate shrink.</li><li>
10% Safety - Ensure self and associates follow all safety and hazmat procedures and Safety Matters guidelines at all times.</li></ul>
Direct Manager/Direct Reports:
<ul><li>This Position typically reports to Store Manager</li><li>
This Position has 0 direct reports.</li></ul>
Travel Requirements:<ul><li>
Typically requires overnight travel less than 5% of the time.</li></ul>
Physical Requirements:
<ul><li>Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds).</li></ul>
Working Conditions:
<ul><li>Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.</li></ul>
Minimum Qualifications:
<ul><li>Must be eighteen years of age or older.</li><li>
Must be legally permitted to work in the United States.</li></ul>
Preferred Qualifications:<ul><li>
Demonstrated ability to collaborate and work effectively with cross-functional teams</li></ul>
Minimum Education:<ul><li>
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.</li></ul>
Preferred Education:<ul><li>
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.</li></ul>
Minimum Years of Work Experience:<ul><li>
3</li></ul>
Preferred Years of Work Experience:
<ul><li>No additional years of experience</li></ul>
Minimum Leadership Experience:<ul><li>
1+ year of previous leadership experience</li></ul>
Preferred Leadership Experience:
<ul><li>2+ years of previous leadership experience</li></ul>
Certifications:
<ul><li>None</li></ul>
Competencies:
<ul><li>Action Oriented</li><li>
Collaborates</li><li>
Customer Focus</li><li>
Drives Results</li><li>
Resourcefulness</li></ul></div>

Specialty Assistant Store Manager In Training

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