amzl associate i

associate manager, sales

associate/experienced associate | learning and development (l&d) Jobs in Cairo

credit controller associate Jobs in Cairo

credit controller associate

etic, fullstack developer (python-ai) senior associate Jobs in Cairo

senior associate

PepsiCo

<div>
 
 Overview
 
 
 
 This role is responsible for supporting GBS Supply Chain team with general customer service administration, order management and order fulfilment and execution support. It will require a collaboration with all departments supporting SC in terms of solving daily order issues and implementing business actions. The vital link between retailers, our distribution network and wider Customer Services Team for day-to-day orders and delivery process &amp; ultimately to make sure our customers get the products &amp; service they need
 
 
 
 Responsibilities
 
 
 
 
 Order Management &amp; Order Fulfilment:
 
 
 
 <ul>
 <li>
 Process customer orders: EDI, Open text and manual, samples, LC, interco and export
 </li>
 <li>
 Deal with customer queries - Deliveries / shortages / CC / Transport / commercial / finance/ traffic planning / 3PL
 </li>
 <li>
 Failure management - re process, cancel and comms to customers, transport and CC
 </li>
 <li>
 Respond to issues/queries from a number of sources (Phone, emails 24/7 int and ext, Teams &amp; Zoom chats)
 </li>
 <li>
 End of day reports to make sure all orders are clean
 </li>
 <li>
 Book in deliveries through separate customer portals or phone customer Goods In or by emails then input into SAP
 </li>
 <li>
 Order cleansing
 </li>
 <li>
 Managing exceptions within our network - dealing with internal operational issues and advising our customers (Internal &amp; external)
 </li>
 <li>
 Training and on boarding of new associates
 
 
 </li>
 </ul>
 
 Manage returns and refusals:
 
 
 
 <ul>
 <li>
 Create return delivery and inform sending WH and 3PL about pick up order
 </li>
 <li>
 Align on issue resolution with customer
 </li>
 <li>
 Receive notification about return delivery from customer/sales (in rare cases &ndash; only large quantity errors, health issues, damages etc.)
 
 
 </li>
 </ul>
 
 Other activities:
 
 
 
 <ul>
 <li>
 Daily problem solving in order processing
 </li>
 <li>
 Coordination between departments (in person, by phone, zoom meetings, email)
 
 
 </li>
 </ul>
 
 People Responsibilities:
 
 
 
 <ul>
 <li>
 Support Customer Support team with all initiatives to improve GBS service offerings
 </li>
 <li>
 Support relationship management with key stakeholders within BU supply chain
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Qualifications:
 
 
 
 <ul>
 <li>
 Excellent spoken and written English language knowledge
 </li>
 <li>
 University degree
 </li>
 <li>
 Previous exposure to similar role is a plus
 
 
 </li>
 </ul>
 
 Abilities:
 
 
 
 <ul>
 <li>
 Highly effective customer service skills to build and maintain very good working relationships with internal and external customers.
 </li>
 <li>
 Excellent attention to detail with data entry and order processing experience.
 </li>
 <li>
 Proficient in IT technology with good knowledge of Microsoft Office Excel.
 </li>
 <li>
 Ideally good knowledge of order-take systems or SAP, or have the ability to learn and adapt to bespoke systems and processes.
 </li>
 <li>
 Excellent communication skills.
 </li>
 <li>
 Systematic, disciplined and analytical approach to problem solving.
 </li>
 <li>
 Demonstrate ability to work against daily deadlines with the ability to plan and prioritise own workload.
 </li>
 <li>
 Displays responsible and ethical behavior towards customers, suppliers and others in the organization.
 </li>
 </ul>
</div>

Order Management Senior Associate

<div>
 
 
 Line of Service
 
 
 Advisory
 
 
 
 
 Industry/Sector
 
 
 Technology
 
 
 
 
 Specialism
 
 
 Advisory - Other
 
 
 
 
 Management Level
 
 
 Senior Associate
 
 
 
 
 Job Description &amp; Summary
 
 
 At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions.
 
 
 In technology delivery at PwC, you will focus on implementing and delivering innovative technology solutions to clients, enabling seamless integration and efficient project execution. You will manage the end-to-end delivery process and collaborate with cross-functional teams to drive successful technology implementations.
 
 
 
 Requirements:
 
 <ul>
 <li>
 
 
 Bachelor's or higher degree in Computer Science, Software Engineering, or
 
 &nbsp;
 
 
 
 a related
 
 
 
 &nbsp;
 
 field (essential).
 
 
 
 &nbsp;
 
 
 </li>
 </ul>
 <ul>
 <li>
 
 
 4
 
 
 +
 
 
 
 &nbsp;
 
 Years
 
 
 
 
 
 &nbsp;
 
 Solid experience in building and
 
 &nbsp;
 
 
 
 maintaining
 
 
 
 &nbsp;
 
 reliable and scalable services/platforms.
 
 
 
 &nbsp;
 
 
 </li>
 </ul>
 <ul>
 <li>
 
 
 Fully proficient in Python including building enterprise level web applications
 
 
 
 &nbsp;
 
 
 </li>
 </ul>
 <ul>
 <li>
 
 
 A good understanding of GenAI Engineering principles
 
 
 
 &nbsp;
 
 
 </li>
 </ul>
 <ul>
 <li>
 
 
 Experience with Python GenAI specific libraries like LlamaIndex,
 
 &nbsp;
 
 
 
 Langchain
 
 
 
 &nbsp;
 
 or
 
 &nbsp;
 
 
 
 Pydantic
 
 
 ,
 
 
 
 &nbsp;
 
 
 </li>
 </ul>
 <ul>
 <li>
 
 
 Experience in building Python Web APIs using
 
 &nbsp;
 
 
 
 
 
 FastAPI
 
 
 
 &nbsp;
 
 
 </li>
 </ul>
 <ul>
 <li>
 
 
 Ability to integrate AI solutions into existing platforms and services.
 
 
 
 &nbsp;
 
 
 </li>
 </ul>
 <ul>
 <li>
 
 
 Experienced in
 
 &nbsp;
 
 
 
 Angular
 
 
 
 &nbsp;
 
 
 </li>
 </ul>
 <ul>
 <li>
 
 
 Experienced with Azure PaaS, Kubernetes &amp; Docker
 
 
 
 &nbsp;
 
 
 </li>
 </ul>
 <ul>
 <li>
 
 
 knowledge
 
 
 
 &nbsp;
 
 of Machine Learning &amp; Data Science
 
 &nbsp;
 
 
 
 
 
 (employing frameworks like TensorFlow or
 
 &nbsp;
 
 
 
 PyTorch
 
 
 ) is a plus.
 
 
 
 &nbsp;
 
 
 </li>
 </ul>
 <ul>
 <li>
 
 
 Strong problem-solving skills and attention to detail, especially in
 
 &nbsp;
 
 
 
 optimizing
 
 
 
 &nbsp;
 
 software for performance and scalability.
 
 
 
 &nbsp;
 
 
 </li>
 </ul>
 <ul>
 <li>
 
 
 Proficiency
 
 
 
 &nbsp;
 
 
 
 with
 
 
 
 &nbsp;
 
 database design and SQL.
 
 
 
 &nbsp;
 
 
 </li>
 </ul>
 <ul>
 <li>
 
 
 Hands on Experience developing REST APIs using TMF standards &amp; Open API specifications is a MUST.
 
 
 
 &nbsp;
 
 
 </li>
 </ul>
 <ul>
 <li>
 
 
 Experience in Azure DevOps &amp; CI/CD tools integration / operations / change management and maintenance.
 
 
 
 
 &nbsp;
 
 
 
 
 &nbsp;
 
 
 
 </li>
 </ul>
 
 
 Essential Skills &amp; Attributes
 
 
 
 &nbsp;
 
 
 <ul>
 <li>
 
 
 Previous
 
 
 
 &nbsp;
 
 experience working in Agile team is a plus
 
 
 
 &nbsp;
 
 
 </li>
 </ul>
 <ul>
 <li>
 
 
 Experience in Consulting
 
 &nbsp;
 
 
 
 or in
 
 
 
 &nbsp;
 
 working within multinational environments.
 
 
 
 &nbsp;
 
 
 </li>
 </ul>
 <ul>
 <li>
 
 
 Good communication
 
 
 
 &nbsp;
 
 skills and initiative.
 
 
 
 
 &nbsp;
 
 
 
 
 
 &nbsp;
 
 
 
 
 &nbsp;
 
 
 
 </li>
 </ul>
 
 
 Education
 
 
 
 &nbsp;
 
 
 <ul>
 <li>
 
 
 University Degree
 
 
 
 &nbsp;
 
 
 </li>
 </ul>
 <ul>
 <li>
 
 
 Software Engineering Diploma or
 
 &nbsp;
 
 
 
 Masters
 
 
 
 &nbsp;
 
 is a plus
 
 
 
 &nbsp;
 
 
 
 </li>
 </ul>
 
 
 Required Skills
 
 
 
 
 
 Optional Skills
 
 
 Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Client Management, Communication, Creativity, Deliverable Planning, Delivery Management, Developing User Stories, Embracing Change, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, IT Business Strategy, IT Consulting, IT Infrastructure, IT Service Management (ITSM), IT Systems Development, Leading Design Workshops, Learning Agility, Market Research, Optimism, Process Improvement {+ 22 more}
 
 
 
 
 
 Desired Languages
 
 
 
 
 (If blank, desired languages not specified)
 
 
 
 
 
 
 Travel Requirements
 
 
 Not Specified
 
 
 
 
 Available for Work Visa Sponsorship?
 
 
 No
 
 
 
 
 Government Clearance Required?
 
 
 No
 
 
 
 
 Job Posting End Date
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
</div>

ETIC, Fullstack Developer (Python-AI) Senior Associate

<div>
 
 Overview
 
 
 
 The People experience &amp; operations Senior Coordinator will be responsible for administering benefits processes and transactions to be completed for the respective process based on the agreed service catalog and SLAs under direct supervision of the manager. The role requires strong process orientation and SLA adherence experience.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Develop and update enrollee list (Life insurance, Executives&rsquo; medical insurance, Delta insurance).
 </li>
 <li>
 Process quarterly invoices (Life insurance, Executives&rsquo; medical insurance, Delta insurance).
 </li>
 <li>
 Coordinate executives&rsquo; medical cards issuing process.
 </li>
 <li>
 Finalize life insurance claims (death and disability cases) in coordination with finance and PE&amp;O teams.
 </li>
 <li>
 Work with TR team on wellness campaigns activation and communication.
 </li>
 <li>
 Manage Pepwell benefits application in terms of offers upload, application facilities &amp; resolve employee queries as per defined SLAs
 </li>
 <li>
 Manage employees life insurance choices through PepFlex and ensure smooth application with life insurance vendor
 </li>
 <li>
 Activate extended benefits communication plan following TR team plan.
 </li>
 <li>
 Work on getting the best corporate deals in the market and build communication plan accordingly.
 </li>
 <li>
 Deliver services at the defined at the SLAs/KPIs and drive operational efficiency and continuous improvement
 </li>
 <li>
 Ensure consistent service delivery of agreed process and complete transaction tracking to capture SLAs
 </li>
 <li>
 Partner with team to execute plans to improve customer satisfaction with a focus on processes
 </li>
 <li>
 Represent technical, functional and customer perspective when taking decisions: Database requirements, integration of systems, internal clients and the broader shared services organization
 </li>
 <li>
 Manage escalation and takes ownership for ultimate issue resolution
 </li>
 <li>
 Ensure smooth on-boarding, training, process and support documentation and aids for colleagues as needed
 </li>
 <li>
 Ensure knowledge management platform is updated
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Strong communication skills
 </li>
 <li>
 Demonstrated track record of strong service delivery
 </li>
 <li>
 Very good English language skills
 </li>
 <li>
 Ability to work with different geographies and cultural experience
 </li>
 </ul>
</div>

People Experience and Operations Senior Associate (Benefits Administration)

<div>
 
 
 Line of Service
 
 
 Advisory
 
 
 
 
 Industry/Sector
 
 
 Technology
 
 
 
 
 Specialism
 
 
 Advisory - Other
 
 
 
 
 Management Level
 
 
 Senior Associate
 
 
 
 
 Job Description &amp; Summary
 
 
 At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions.
 
 
 Those in software engineering at PwC will focus on developing innovative software solutions to drive digital transformation and enhance business performance. In this field, you will use your knowledge to design, code, and test cutting-edge applications that revolutionise industries and deliver exceptional user experiences.
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Define RN architecture (TypeScript, React Navigation, state management&mdash;Redux/Zustand/Recoil, module boundaries).&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 Establish native bridges and lead integrations with platform-specific modules (Swift/Kotlin) when required.&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 Drive app performance (startup, TTI, memory, JS/bridge profiling, Hermes), reliability, and accessibility.&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 Set security baselines (secure storage, cert pinning, anti-tamper, secrets management) with platform leads.&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 Build CI/CD (Metro/Gradle/Xcode, Fastlane, Azure DevOps/Jenkins), code-push/OTA strategies, and release governance.&nbsp;
 
 </li>
 <li>
 Partner with design, product, QA, and cloud teams to land features with measurable impact.&nbsp;
 
 </li>
 <li>
 Govern third-party libraries and SDKs; enforce licensing and update policies.&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 Engage with clients through workshops, demos, and architecture reviews; convert business goals into engineering roadmaps.&nbsp;
 
 
 </li>
 </ul>
 &nbsp;
 
 Required qualifications:
 
 
 <ul>
 <li>
 1-2.5 years of total experience in React Native teams; prior hands-on RN delivery at scale.&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 Strong TypeScript, modern React patterns, native module development (Swift/Kotlin), and mobile UX.&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 Deep knowledge of Metro bundler, Gradle/Xcode projects, multi-env configurations, and OTA strategies.&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 Testing (Jest/RTL, Detox/E2E), release engineering, telemetry/observability (crash, log, analytics).&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 Experience with MDM distribution and enterprise compliance in large organizations.&nbsp;
 
 </li>
 </ul>
 <ul>
 <li>
 Excellent client communication and consulting skills.&nbsp;
 
 </li>
 </ul>
 
 
 Required Skills
 
 
 
 
 
 Optional Skills
 
 
 Acceptance Test Driven Development (ATDD), Acceptance Test Driven Development (ATDD), Accepting Feedback, Active Listening, Analytical Thinking, Android, API Management, Appian (Platform), Application Development, Application Frameworks, Application Lifecycle Management, Application Software, Business Process Improvement, Business Process Management (BPM), Business Requirements Analysis, C#.NET, C++ Programming Language, Client Management, Code Review, Coding Standards, Communication, Computer Engineering, Computer Science, Continuous Integration/Continuous Delivery (CI/CD), Creativity {+ 47 more}
 
 
 
 
 
 Desired Languages
 
 
 
 
 (If blank, desired languages not specified)
 
 
 
 
 
 
 Travel Requirements
 
 
 Not Specified
 
 
 
 
 Available for Work Visa Sponsorship?
 
 
 No
 
 
 
 
 Government Clearance Required?
 
 
 No
 
 
 
 
 Job Posting End Date
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
</div>

ETIC, Mobile - ReactNative, Associate

Deloitte

<div>
 
 Resources Management Associate / Experienced Associate, Cairo, Egypt
 
 
 
 
 Connect to your career at Deloitte
 
 
 
 
 Deloitte
 
 , established globally in 1845, is the world&rsquo;s largest and leading professional services firm, providing Audit &amp; Assurance, Tax &amp; Legal and Consulting and related services to public and private clients spanning multiple industries. Present in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.
 
 
 Deloitte innovation hub (DIH) is a strategic initiative established by Deloitte North &amp; South Europe (NSE) to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients&rsquo; most complex business problems, across portfolios that include &lsquo;Strategy &amp; Transactions&rsquo;, &lsquo;Customer&rsquo;, &lsquo;Engineering, AI &amp; Data, &lsquo;Enterprise, Technology &amp; Performance&rsquo; and &lsquo;Cyber&rsquo;. DIH is aiming to become the destination for top talents in Egypt for a long, exciting career.
 
 
 We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.
 
 
 
 Connect to your opportunity
 
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Collaborate with portfolio and offering teams to capture and update resource requirements promptly.
 </li>
 <li>
 Lead weekly staffing calls and ensure project changes are accurately reflected in STAFFIT.
 </li>
 <li>
 Build strong relationships across all levels to understand skills, experience, and career goals.
 </li>
 <li>
 Manage consultant allocation to assignments and communicate staffing decisions clearly.
 </li>
 <li>
 Monitor and follow up on accurate forecasting of chargeable and non-chargeable work.
 </li>
 <li>
 Resolve resourcing conflicts and provide flexible staffing solutions for new client requests.
 </li>
 <li>
 Work with HR to maintain accurate people data, including joiners, promotions, and resignations.
 </li>
 <li>
 Onboard new joiners to Resource Management processes and systems via one-on-one sessions and webinars.
 </li>
 <li>
 Support and guide users with demonstrations and troubleshooting.
 </li>
 <li>
 Prepare and share weekly reports on resource availability, utilization, and revenue.
 </li>
 <li>
 Investigate and address discrepancies in monthly forecast versus actual reports.
 
 
 </li>
 </ul>
 
 Professional Skills
 
 
 
 
 Connect to your skills and professional experience
 
 
 
 <ul>
 <li>
 Strong communication and stakeholder management skills.
 </li>
 <li>
 Excellent organization and ability to prioritize tasks.
 </li>
 <li>
 Proactive, independent, and detail oriented.
 </li>
 <li>
 Adaptable and resilient in dynamic situations.
 </li>
 <li>
 Skilled in data analysis and reporting (Power BI, Excel, PowerPoint).
 </li>
 <li>
 Confident presenting to senior stakeholders.
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business administration or any related field.
 </li>
 <li>
 Experience in Resource Management, HR, recruitment, or talent management.
 </li>
 <li>
 Background in consulting or professional services preferred.
 </li>
 <li>
 Experience in medium-to-large organizations.
 
 
 </li>
 </ul>
 
 Connect to your team &ndash; Technology &amp; Transformation
 
 
 
 Distinctive thinking, deep expertise, and collaborative working. That&rsquo;s what connects us. That&rsquo;s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we&rsquo;ll make an impact that matters.
 
 
 
 Personal independence
 
 
 
 Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to several audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process.
 
 
 
 Connect to your Industry
 
 
 
 &ldquo;What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte&rsquo;s clients include many of the world&rsquo;s largest organizations; I wanted to be part of a team that made a difference that I could be proud of.&rdquo; -Dan, Technology &amp; Transformation
 
 
 
 Our commitment to you
 
 
 
 Making an impact is more than just what we do: it&rsquo;s why we&rsquo;re here. So, we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.
 
 
 We want you. The true you. Your own strengths, perspective, and personality. So, we&rsquo;re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we&rsquo;ll take your wellbeing seriously, too. Because it&rsquo;s only when you&rsquo;re comfortable and at your best that you can make the kind of impact you, and we, live for.
 
 
 Your expertise is our capability, so we&rsquo;ll make sure it never stops growing. Whether it&rsquo;s from the complex work you do, or the people you collaborate with, you&rsquo;ll learn every day. Through world-class development, you&rsquo;ll gain invaluable technical and personal skills. Whatever your level, you&rsquo;ll learn how to lead.
 
 
 
 Connect to your next step
 
 
 
 A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you&rsquo;ll experience a purpose you can believe in and an impact you can see. You&rsquo;ll be free to bring your true self to work every day. And you&rsquo;ll never stop growing, whatever your level.
</div>

Deloitte Innovation Hub I Resources Management Associate / Experienced Associate, Cairo, Egypt

<div>
 
 
 Line of Service
 
 
 Advisory
 
 
 
 
 Industry/Sector
 
 
 Technology
 
 
 
 
 Specialism
 
 
 Advisory - Other
 
 
 
 
 Management Level
 
 
 Manager
 
 
 
 
 Job Description &amp; Summary
 
 
 At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions.
 
 
 Those in software engineering at PwC will focus on developing innovative software solutions to drive digital transformation and enhance business performance. In this field, you will use your knowledge to design, code, and test cutting-edge applications that revolutionise industries and deliver exceptional user experiences.
 
 
 <ul>
 <li>
 
 Position Overview
 
 
 
 We are seeking a Power Platform Senior Associate to join our dynamic team. The ideal candidate will have a strong foundation in Microsoft Power Platform tools, including Power Apps, Power Automate, and RPA. This role will involve collaborating with various stakeholders to develop, implement, and optimize business solutions.
 
 
 
 Key Responsibilities
 
 
 </li>
 <li>
 Design, develop, and deploy applications using Power Apps.
 
 </li>
 <li>
 Automate workflows and processes using Power Automate.
 
 </li>
 <li>
 Collaborate with cross-functional teams to gather requirements and translate them into technical solutions.
 
 </li>
 <li>
 Maintain and optimize existing Power Platform applications and workflows.
 
 </li>
 <li>
 
 Qualifications
 
 
 </li>
 <li>
 Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field.
 
 </li>
 <li>
 
 7+ years
 
 of experience in
 
 Microsoft Power Platform
 
 , including
 
 Power Apps (Canvas and Model-Driven), Power Automate, and RPA
 
 
 </li>
 <li>
 Excellent English language skills
 
 </li>
 <li>
 Strong problem-solving skills and attention to detail.
 
 </li>
 <li>
 Excellent communication and interpersonal skills.
 
 </li>
 <li>
 Ability to work independently and as part of a team.
 
 </li>
 <li>
 Familiarity with data modeling and database concepts is a plus.
 
 </li>
 <li>
 
 Preferred Skills
 
 
 </li>
 <li>
 Certification in Microsoft Power Platform.
 
 </li>
 <li>
 Experience with Azure services and other Microsoft technologies.
 
 </li>
 <li>
 Knowledge of programming languages such as JavaScript, C#, Python will be a plus.
 
 </li>
 <li>
 Knowledge of basic programming concepts (OOP, Design Patterns, Clean Coding, SQL, APIs) will be a plus too
 
 </li>
 <li>
 Provide training and support to end-users.
 
 </li>
 <li>
 Stay updated on Power Platform features and best practices.
 
 
 </li>
 </ul>
 
 
 Required Skills
 
 
 
 
 
 Optional Skills
 
 
 Acceptance Test Driven Development (ATDD), Acceptance Test Driven Development (ATDD), Accepting Feedback, Active Listening, Analytical Thinking, Android, API Management, Appian (Platform), Application Development, Application Frameworks, Application Lifecycle Management, Application Software, Business Process Improvement, Business Process Management (BPM), Business Requirements Analysis, C#.NET, C++ Programming Language, Client Management, Coaching and Feedback, Code Review, Coding Standards, Communication, Computer Engineering, Computer Science, Continuous Integration/Continuous Delivery (CI/CD) {+ 51 more}
 
 
 
 
 
 Desired Languages
 
 
 
 
 (If blank, desired languages not specified)
 
 
 
 
 
 
 Travel Requirements
 
 
 Not Specified
 
 
 
 
 Available for Work Visa Sponsorship?
 
 
 No
 
 
 
 
 Government Clearance Required?
 
 
 No
 
 
 
 
 Job Posting End Date
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
</div>

ETIC, Power Platform Developer, Manager

Breadfast

<div>
 
 
 Role Objectives:
 
 
 
 To lead the end-to-end experience, satisfaction, and retention of Breadfast&rsquo;s Delivery Associates (DAs), ensuring their engagement and loyalty through lifecycle optimization, communication, recognition, and partnerships, ensuring a motivated and loyal delivery workforce.
 
 
 
 
 
 
 Roles &amp; Responsibilities:
 
 
 <ul>
 <li>
 
 Delivery Associate Experience:
 
 </li>
 <li>
 Design and continuously improve the end-to-end Delivery Associate (DA) experience &mdash; from activation to long-term retention and offboarding.
 </li>
 <li>
 Identify critical pain points in the DA lifecycle and implement solutions to enhance satisfaction and reduce early churn.
 </li>
 <li>
 Develop activation strategies to reduce no-shows and improve engagement.
 </li>
 <li>
 
 Experience &amp; Satisfaction Improvement:
 
 </li>
 <li>
 Conduct regular surveys, interviews, and feedback sessions to gather DA insights and identify areas of improvement.
 </li>
 <li>
 Analyze satisfaction metrics (e.g., CSAT/DSAT) and exit feedback to inform experience design.
 </li>
 <li>
 Lead root cause analysis (RCA) efforts to uncover reasons behind churn and disengagement or attrition.
 </li>
 <li>
 
 Engagement &amp; Communication:
 
 </li>
 <li>
 Build and execute lifecycle communication campaigns (SMS, in-app notifications, WhatsApp) to support DA education, engagement, and awareness.
 </li>
 <li>
 Ensure timely, targeted messaging across different stages of the DA journey.
 </li>
 <li>
 Collaborate with the DA Partnerships Specialist on internal communications related to programs, initiatives, and process changes.
 </li>
 <li>
 
 Retention &amp; Loyalty Initiatives:
 
 </li>
 <li>
 Design and manage DA loyalty and retention programs focused on reward, recognition, and performance consistency.
 </li>
 <li>
 Develop bonus structures and incentive programs that are linked to tenure, delivery quality, and other performance metrics.
 </li>
 <li>
 Set and monitor program timelines, eligibility criteria, and fairness mechanisms.
 </li>
 <li>
 
 Partnerships:
 
 </li>
 <li>
 Lead the development of external partnerships (e.g., discounts, services, vouchers) to enhance DA satisfaction and support retention.
 </li>
 <li>
 Identify and secure beneficial deals (e.g., transportation, telecom, healthcare) that directly improve the DA experience.
 </li>
 <li>
 Oversee the DA Partnerships Specialist, who will be responsible for partnership sourcing, execution, and benefit rollout.
 </li>
 <li>
 
 Inventory &amp; Operational Oversight:
 
 </li>
 <li>
 Oversee DA inventory custody (e.g., pouches, uniforms, helmets), ensuring accountability and adherence to policies.
 </li>
 <li>
 Create and enforce tracking mechanisms for issued items, minimizing loss and misuse.
 </li>
 <li>
 Work closely with field teams to streamline inventory distribution and retrieval processes.
 </li>
 <li>
 
 Cross-Functional Collaboration:
 
 </li>
 <li>
 Act as the key liaison between the Supply team and other functions (e.g., Operations, Customer Experience, Product) to align initiatives.
 </li>
 <li>
 Advocate for DA needs in product and process improvements.
 </li>
 <li>
 Contribute to cross-departmental projects related to DA growth and efficiency.
 </li>
 <li>
 
 Team Leadership:
 
 </li>
 <li>
 Directly manage the Delivery Associate Experience and Retention Senior Specialist, Delivery Associate Experience and Retention Specialist, and Delivery Associate Partnerships Specialist providing guidance, structure, and performance feedback.
 </li>
 <li>
 Support the development and growth of team members through coaching and clear expectation setting.
 </li>
 <li>
 Promote a culture of ownership, accountability, and collaboration within the DA Experience vertical.
 </li>
 </ul>
 <li>
 </li>
 
 
 Required Education, Knowledge, and Skills:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Supply Chain, or related field.
 </li>
 <li>
 5+ years in partner engagement, workforce retention, or operations &mdash; preferably in logistics or last-mile delivery.
 </li>
 <li>
 Strong communication and stakeholder management
 </li>
 <li>
 Analytical and problem-solving ability, especially in root cause analysis
 </li>
 <li>
 Creative thinking around incentive and loyalty programs
 </li>
 <li>
 Project management with a focus on execution and timelines
 </li>
 <li>
 People management and team development
 </li>
 <li>
 Cross-functional collaboration and negotiation (especially with external partners)
 </li>
 </ul>
</div>

Delivery Associate Experience & Retention Lead

Explore 226+ Senior associate in Cairo this March. Find roles across top companies and apply now to boost your career.