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senior commercial manager

People Group Arabia

<div>
 <p>
  <strong>
   THE ROLE IS BASED IN RIYADH
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Senior Commercial Manager &ndash; Riyadh (Entertainment Program / Construction &amp; Delivery Partner)
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  A leading
  <strong>
   global consulting firm
  </strong>
  is seeking an experienced
  <strong>
   Senior Commercial Manager
  </strong>
  to join a
  <strong>
   high-profile entertainment program
  </strong>
  in
  <strong>
   Riyadh
  </strong>
  . This is a unique opportunity to play a key commercial role in the delivery of one of the region&rsquo;s most ambitious entertainment projects.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   We need someone who has worked for Main Contractors previously.
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Lead commercial management activities across the project, including
   <strong>
    contracts, procurement, and commercial risk
   </strong>
  </li>
  <li>
   Support the
   <strong>
    client
   </strong>
   in managing budgets, cost control, and reporting
  </li>
  <li>
   Ensure compliance with commercial agreements and
   <strong>
    contractual obligations
   </strong>
  </li>
  <li>
   Provide strategic advice to project leadership on
   <strong>
    commercial decisions and risk mitigation
   </strong>
  </li>
  <li>
   Develop and maintain
   <strong>
    robust commercial processes, reporting tools, and dashboards
   </strong>
  </li>
  <li>
   Collaborate with cross-functional teams, including design, construction, and operations, to support
   <strong>
    successful project delivery
   </strong>
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Candidate Profile / Requirements
  </strong>
 </p>
 <ul>
  <li>
   Proven experience as a
   <strong>
    Commercial Manager / Senior Commercial Manager
   </strong>
   in
   <strong>
    construction, infrastructure, or large-scale programs
   </strong>
  </li>
  <li>
   Experience working with
   <strong>
    delivery partners, EPC contractors, or global consulting firms
   </strong>
  </li>
  <li>
   Strong knowledge of
   <strong>
    contract management, procurement, and cost control
   </strong>
  </li>
  <li>
   Ability to manage
   <strong>
    commercial risks, claims, and negotiations
   </strong>
  </li>
  <li>
   Excellent
   <strong>
    stakeholder management
   </strong>
   skills and ability to influence at senior level
  </li>
  <li>
   Professional qualifications such as
   <strong>
    MCIOB, RICS, or equivalent
   </strong>
   are desirable
  </li>
  <li>
   Experience in
   <strong>
    major entertainment, hospitality, or large-scale infrastructure projects
   </strong>
   is a plus
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Why Join
  </strong>
 </p>
 <ul>
  <li>
   Work on a
   <strong>
    landmark entertainment program
   </strong>
   in Riyadh as part of Saudi Arabia&rsquo;s
   <strong>
    Vision 2030
   </strong>
  </li>
  <li>
   Collaborate with
   <strong>
    global consultants and delivery partners
   </strong>
   on a world-class project
  </li>
  <li>
   High-visibility role with
   <strong>
    strategic impact
   </strong>
   on project success
  </li>
  <li>
   Competitive package and opportunities for career progression
  </li>
 </ul>
 <p>
 </p>
</div>


Senior Commercial Manager

AECOM

<div><b>Company Description</b><p><b><br>
Work with Us. Change the World.</b></p><p>
At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world&rsquo;s most complex challenges and build legacies for future generations.</p><p>
There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><p>
We're one global team driven by our common purpose to deliver a better world. Join us.</p><b><br>
Job Description</b><p><br>
We are seeking a Senior Commercial Manager to join our organisation in Jeddah, Saudi Arabia. In this strategic role, you will drive commercial excellence and revenue growth by developing and executing comprehensive commercial strategies. Drawing on 15+ years of progressive experience, you will lead cross-functional teams, manage key stakeholder relationships, and deliver transformational business results in a dynamic and competitive market environment.</p><ul><li>
Formulate and execute sophisticated commercial strategies that drive sustainable revenue growth, market expansion, and profitability optimisation</li><li>
Conduct rigorous analysis of market trends, competitive positioning, and customer insights to identify and capitalise on strategic growth opportunities</li><li>
Lead, develop, and inspire high-performing commercial teams, establishing a culture of excellence and accountability across the function</li><li>
Negotiate and close complex, high-value commercial agreements with strategic clients and partners, leveraging extensive deal-making expertise</li><li>
Assume full P&amp;L accountability, including strategic budget planning, advanced forecasting, and comprehensive financial performance management</li><li>
Cultivate and nurture strategic relationships with key stakeholders, clients, and internal departments to drive collaborative business outcomes</li><li>
Oversee comprehensive contract management and ensure strict compliance with commercial terms, conditions, and regulatory requirements</li><li>
Champion business development initiatives and identify transformational market opportunities aligned with long-term organisational objectives</li><li>
Prepare strategic commercial reports and present actionable insights and recommendations to senior leadership and the board</li><li>
Collaborate strategically with product, operations, and marketing teams to ensure seamless execution and alignment of commercial initiatives</li></ul><br>
<b>
Qualifications</b><br>
<ul><li>
15+ years of progressive experience in commercial management, sales leadership, or business development within complex organisational environments</li><li>
Extensive proven track record of driving substantial revenue growth and consistently achieving commercial targets across multiple market cycles</li><li>
Demonstrated strategic commercial acumen with deep expertise in analysing market dynamics, competitive positioning, and identifying sustainable growth opportunities</li><li>
Exceptional negotiation and deal-closing capabilities with extensive experience managing complex, high-value commercial transactions</li><li>
Advanced proficiency in financial analysis, P&amp;L management, strategic budget forecasting, and commercial financial planning</li><li>
Extensive leadership experience building, developing, and mentoring high-performing commercial teams in competitive environments</li><li>
Advanced proficiency with CRM systems, business intelligence tools, and commercial analytics platforms</li><li>
Strong analytical and strategic problem-solving skills with meticulous attention to detail and commercial rigour</li><li>
Excellent communication and presentation abilities in English, with capability to influence senior stakeholders</li><li>
Substantial experience in the Saudi Arabian market or broader Middle Eastern business environment</li><li>
Deep familiarity with relevant industry standards, commercial best practices, and regulatory frameworks</li><li>
Excellent project management and organisational skills with proven ability to manage multiple strategic priorities simultaneously</li></ul><br>
<b>
Additional Information</b><div></div><p><b><br>
About AECOM</b></p><p>
AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&amp;D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.</p><p>
AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients&rsquo; complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle &ndash; from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.</p><p><b>
What makes AECOM a great place to work</b></p><p>
You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you&rsquo;ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you&rsquo;ve always envisioned. Here, you&rsquo;ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.</p><p>
As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.</p></div>

Parsons

<div>In a world of possibilities, pursue one with endless opportunities. Imagine Next!<br>
<p></p>
At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what&rsquo;s possible.<p></p><p><b><br>
Job Description:</b></p><p>
Parsons is looking for an amazingly talented <b>Senior Commercial Manager</b> to join our team in Riyadh! In this role, you will oversee the financial health and contractual adherence for large-scale, complex projects (such as Giga-projects, Infrastructure, or Design-Build) within the Kingdom of Saudi Arabia. You will act as the vital link between financial viability and project delivery, ensuring all commercial operations align with international best practices and KSA local</p><p>
regulations.</p><p></p><p><b>
What You&rsquo;ll Be Doing</b></p><ul><li><p><b>
Commercial Strategy:</b> Direct and lead multiple teams across commercial activities, providing financial direction and ensuring the program remains within financial budgets and company KPIs.</p></li><li><p><b>
Contract Management:</b> Administer and manage complex contracts (FIDIC, NEC, or bespoke), ensuring compliance with contractual obligations and Delivery Partner procedures.</p></li><li><p><b>
Risk &amp; Mitigation:</b> Identify contractual and financial risks early in the project lifecycle and develop robust mitigation strategies to protect the interests of the Client and Parsons.</p></li><li><p><b>
Claims &amp; Disputes:</b> Lead the assessment, negotiation, and resolution of variations, claims, and disputes in coordination with legal and project teams.</p></li><li><p><b>
Financial Oversight:</b> Oversee commercial reporting, including cost planning, budgeting, cash flow forecasts, and earned value analysis (EVA).</p></li><li><p><b>
Stakeholder Engagement:</b> Act as the primary commercial interface between the Delivery Partner, client, contractors, and government authorities.</p></li><li><p><b>
Leadership:</b> Mentor and develop a multidisciplinary team of Commercial Managers, Quantity Surveyors, and Cost Engineers to foster a culture of professional integrity and delivery excellence.</p></li></ul><p></p><p><b>
What Required Skills You&rsquo;ll Bring</b></p><ul><li><p><b>
Education:</b> Bachelor&rsquo;s Degree in Quantity Surveying, Commercial Management, Engineering, or a related discipline. A postgraduate qualification in Construction Law or an LLM is a significant advantage.</p></li><li><p><b>
Experience:</b> A minimum of <b>15 years of related work experience</b> in commercial management, contract procurement, and negotiation on large-scale global engineering or construction projects.</p></li><li><p><b>
Regional Expertise:</b> Essential experience working within the <b>Middle East/GCC</b> (specifically KSA) and a deep understanding of Saudi procurement laws and regulatory frameworks.</p></li><li><p><b>
Chartered Status:</b> Professional registration with Chartered Status (e.g., <b>MRICS</b>, FRICS, or equivalent) is highly preferred.</p></li><li><p><b>
Contractual Knowledge:</b> Expert-level knowledge of FIDIC forms and Design &amp; Build contract structures.</p></li><li><p><b>
Communication:</b> Exceptional written and verbal English communication skills; ability to present complex financial data to executive leadership.</p></li></ul><p></p>
Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information.<p></p><p>
We truly invest and care about our employee&rsquo;s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest&mdash;APPLY TODAY!</p><p></p><div>
Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/.</div></div>
<br><div><div><div>COMPETITIVE BENEFIT OFFERINGS</div></div><div><div><div><br>
Financial Wellness</div><div><br>
We care about your financial wellbeing. Parsons offers competitive pay and retirement plans to help you build wealth for the future while giving you the flexibility to diversify your investments.</div></div><div><div>
Work Life Harmony</div><div><br>
Balance in life is important and time away from the office is imperative to allow you to refresh and focus your attention on the things that matter to you. Parsons supports your time away by providing paid time off and paid flexible holidays.</div></div><div><div>
Career Development</div><div><br>
We are committed to fostering the personal and professional growth of our employees. Develop and advance yourself though our comprehensive training, educational and mentorship programs.</div></div><div><div><br>
Veteran Support</div><div><br>
We provide Industry leading benefits to support veterans and active-duty members to provide security for you and your family by offering robust leave and benefits; including paid active-duty military leave and paid time off when transitioning back to civilian life.</div></div><div><div>
Mind &amp; Body</div><div><br>
At Parsons we inspire healthier habits, heathier minds, and a healthier you through our wellness program. Participate in our weekly Meditation Mondays and Wellness Wednesdays. Wellness, at Parsons, is more than just your annual checkup.</div></div><div><div>
Health</div><div><br>
Health is not a one size fits all. At Parsons, we offer a robust Employee Assistance Program as well as comprehensive medical, dental and vision plans through large, national carriers with the choice of regional PPO, HDHP, or HMO networks.</div></div></div></div><p></p>

KBR, Inc.

<div>
 <strong>
  Title
  <br/>
  <br/>
 </strong>
 Senior Commercial Manager
 <br/>
 <br/>
 LOCATION
 <br/>
 <br/>
 Riyadh, Saudi Arabia
 <br/>
 <br/>
 <strong>
  Project Description
  <br/>
  <br/>
 </strong>
 The project is a major Built Environment mixed-use development aiming to be a global landmark recognized for its unique vision and position as an authentic destination in Riyadh. The community will be a distinct, self-sustaining hub for Riyadh offering several iconic assets. KBR will provide Project Management Consultancy services in project planning, controls, design and engineering management, and implementation of the development and early works packages.
 <br/>
 <br/>
 <strong>
  THE ROLE
  <br/>
  <br/>
 </strong>
 Reporting to the Procurement, Cost and Commercial Director, the Senior Commercial Manager is responsible for all post contract management. Management of the post contract commercial team (Approx 20 individuals) to ensure the provision of accurate status reports that allow timely decisions to be made to prevent schedule slippage and cost overruns and production of close out reports for each project.
 <br/>
 <br/>
 <strong>
  Main Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Lead the post contract commercial team to ensure that they meet the Programme objectives by managing the executed contracts and ensuring related services are delivered on time and within budget, in an ethical manner always, and truly in accordance with project procedures.
  </li>
  <li>
   Co-ordination with the Client, PMC Project Managers, Consultants and Contractors to ensure timely production of all required post contract commercial deliverables by KBR including but not limited to:
  </li>
  <li>
   Processing of Payments,
  </li>
  <li>
   Management of Variations and Change
  </li>
  <li>
   Reviews of Claims and Production of Position Reports.
  </li>
  <li>
   Production of Commercial and Cost Reports.
  </li>
  <li>
   Management of all claims processes.
  </li>
  <li>
   Support the development and implementation of Clients commercial strategy.
  </li>
  <li>
   Updating Commercial Trackers for Notices, Claims, Variations and Early Warnings.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Experience, Skills And Knowledge
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   BSc Quantity Surveying or master&rsquo;s degree
  </li>
  <li>
   Minimum 15 years of experience in a similar role
  </li>
  <li>
   Minimum of 10 years working experience in Middle East
  </li>
  <li>
   Sound knowledge of commercial aspects of major civil &amp; infrastructure projects including build asset environments.
  </li>
  <li>
   Experience in managing direct reports with overall responsibility for teams more than 20 people
  </li>
  <li>
   Experienced user of MS Office and understanding of project management software
  </li>
  <li>
   Membership of a recognised International Professional Body e.g. MRICS
  </li>
  <li>
   Experience in international contracting mechanisms including FIDIC, NCE
  </li>
  <li>
   Fluency in English language both written and spoken
   <br/>
   <br/>
  </li>
 </ul>
 COMPETENCIES
 <br/>
 <br/>
 <ul>
  <li>
   Leadership
  </li>
  <li>
   Strong interpersonal and communication skills
  </li>
  <li>
   Commercial awareness
  </li>
  <li>
   Strong customer focus
  </li>
  <li>
   Planning &amp; organising
  </li>
  <li>
   Accepts Responsibility
  </li>
  <li>
   HSE Awareness
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  R2107488
 </strong>
</div>


Siemens Energy

<div><p><b>A Snapshot of Your Day:</b></p><p>
As a Senior Commercial Sales Manager, you will engage with experienced professionals who are passionate about driving the energy revolution through innovative projects, such as next-generation turbines and renewable energy solutions. Your role will involve leading financial strategies and commercial activities that directly impact our clients and partners, ensuring optimal performance and sustainability in the energy sector. You can expect a collaborative team culture that values creativity, problem-solving, and a shared commitment to making a meaningful difference in the world.
</p><p><b>
How You&rsquo;ll Make an Impact:</b></p><ul><li>
Lead financial and commercial activities during project acquisition, ensuring alignment with Siemens Energy&rsquo;s strategic goals.
</li><li>Manage all aspects of bid processes, including contract analysis, cost calculations, and risk management.
</li><li>Support pre-qualification processes and maintain strong relationships with external project collaborators.
</li><li>Drive digitalization initiatives to enhance efficiency and transparency in sales operations.
</li><li>Monitor and maintain credit limits for customers, ensuring compliance with financial guidelines.
</li><li>Coordinate presentations and analytics for various reviews, supporting informed decision-making.
</li></ul><p><b>
What You Bring:</b></p><ul><li>
A degree in Business Management, Finance, or Accounting; additional qualifications (ACCA, CIMA, CPA) are advantageous.
</li><li>At least 5 years of experience in Commercial Management or Financial/Performance Controlling, with core Sales Commercial experience.
</li><li>Proficiency in IFRS accounting standards and advanced skills in Microsoft Excel and PowerPoint.
</li><li>Strong analytical thinking, problem-solving abilities, and excellent communication skills.
</li><li>Experience in service business across the GS portfolio is a plus.
</li><li>Ability to work collaboratively in cross-functional teams and manage multiple tasks effectively.</li></ul><div></div><div><b><br>
About the Team:</b></div><div></div><div><br>
Our Gas Services division offers Low-emission power generation through service and decarbonization. Zero or low emission power generation and all gas turbines under one roof, steam turbines and generators. Decarbonization opportunities through service offerings, modernization, and digitalization of the fleet.</div><div><br>
<p><b>Who is Siemens Energy?</b></p>
<p>At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.
</p><p>Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
</p><p>Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo</p>
<p><b>Our Commitment to Diversity</b></p>
<p>Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character &ndash; no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.</p>
<p><b>Rewards/Benefits</b></p>
<ul><li>Competitive Salary Package</li>
<li>Targeted Bonus</li>
<li>Opportunities to work on a variety of innovative projects</li>
</ul>
<p>https://jobs.siemens-energy.com/jobs</p>
<p>#LI-AF1</p></div></div>

Senior Commercial Sales Manager- Siemens Energy, Dammam KSA

LABORINTOS

<p>Site Manager &ndash; Integrated Refinery &amp; Petrochemical Complex | Saudi Arabia | Confidential</p><p>Saudi Arabia | Senior Leadership Role</p><p>We are leading a confidential search for a Senior Site Manager to oversee maintenance and contractor operations at a globally recognized integrated refinery and petrochemical complex.</p><p>Scope:</p><ul><li>Full maintenance oversight across assigned plant areas</li><li>Drive reliability and maintenance KPIs</li><li>Ensure strict HSE compliance</li><li>Govern contractor performance, claims &amp; commercial controls</li><li>Lead multidisciplinary teams in complex industrial environments</li></ul><p>Profile:</p><ul><li>Engineering degree (Mechanical, Electrical, Instrumentation or Chemical)</li><li>15+ years in refinery/petrochemical maintenance</li><li>Strong expertise in reliability, integrity systems, shutdowns/turnarounds</li><li>Experience with CMMS &amp; RCM</li><li>Proven leadership and commercial governance experience</li></ul><p>Location: Kingdom of Saudi Arabia &ndash; strategic industrial hub near the Red Sea, approx. 2 hours from Jeddah.</p><p>Job Type: Full-time</p><p>Pay: ﷼40,000.00 - ﷼50,000.00 per month</p><p>Experience:</p><ul><li>Refinery ops experience in LATAM, N. America, Europe: 10 years (Required)</li></ul>

Site Manager Refinery

Infosys

<div><b>Role Information</b><div><div><div><b>
Role </b></div><div>Senior Engagement Manager
</div></div><br>
<div><div><b>Role Designation </b></div><div>Senior Manager / Senior Manager &ndash; Client Services</div></div><br>
<div><div><b>
Career Stream </b></div><div>Global Markets</div></div><br>
<div><div><b>
Career Sub Stream </b></div><div>Client Services</div></div><br>
<div><div>
</div></div><br>
<div><div><b>Reports to </b></div><div>Group Senior Manager - Client Services</div><h2 class="jobSectionHeader"><b>
Billable</b><b> Role (Y/N)</b></h2><div>
 N</div></div><br>
<div><div><b>
Supervises </b></div><div>Associate Business Development Manager/ Associate Senior Manager - Client Services/ Associate Sales Manager</div><h2 class="jobSectionHeader"><b>
Billable Utilization
 </b></h2><div>NA</div></div><br>
<div><div><h2 class="jobSectionHeader"><b>
Financial Size
</b></h2><h2 class="jobSectionHeader"><b>(Revenue/ Budget/Span)</b></h2></div><div>
 ~ $80M per year across small, medium and large accounts.</div><div><h2 class="jobSectionHeader"><b>
Incumbency
</b></h2><h2 class="jobSectionHeader"><b>(Single/ Multiple)</b></h2></div><div>
 Multiple</div></div><br>
<div><div><h2 class="jobSectionHeader"><b>
Team Size &amp; Dispersion</b></h2><h2 class="jobSectionHeader"><b>
(Direct &amp; Indirect reports, Single/ Multiple locations)</b></h2></div><div>
 Number of Direct reports : 1 AEM and 1 EM. Likely to expand in future</div><div><h2 class="jobSectionHeader"><b>
Location
</b></h2><h2 class="jobSectionHeader"><b>(Onsite/ Offshore)</b></h2></div><h2 class="jobSectionHeader"><b>
Frankfurt, Germany</b></h2></div><div><h2 class="jobSectionHeader"><b><br>
</b></h2></div><br>
<br>
<div></div><div><h2 class="jobSectionHeader"><b>Operating Network </b><b>(Internal)</b></h2><h2 class="jobSectionHeader"><b>
Group Senior Manager - Client Services, Associate Senior Manager - Client Services/ Business Development Associate , All HBUs, IBU delivery, Finance, Legal, HR, CCD, IS, UPAMs, GEMs, DHs, IBU Heads, and NBD team.</b></h2></div><div><h2 class="jobSectionHeader"><b><br>
Operating Network </b><b>(External)</b></h2><h2 class="jobSectionHeader"><b>
Clients (CXOs, Business Leadership, IT Leadership and below, Procurement office, Client Audit &amp; compliance), Alliance partners, and other contractors (direct competitors, other companies managing PMO, independent contractors etc.)</b></h2></div></div><br>
<b>
Educational Qualification* and Experience Requirements</b><br>
<br>
10<div><div><div>
Senior Manager / Senior Manager &ndash; Client Services</div><div><b> Engineering Graduate</b></div><div><b> CA / Tier MBA*</b></div><div><b> Non Engineering Graduate</b></div><div><b> PhD</b></div></div><br>
<div><div><b>
Minimum No. of Years </b></div><div>11</div><div> 9</div><div> 11</div><div><b> Career Stream
</b></div></div><br>
</div><ul><li><i>Categorized based on Infosys recognized list of colleges and courses
</i></li></ul><br>
<b>For Higher Proficiency </b>10<div><div><div><b>
Career Stream </b></div><div><b>Engineering Graduate</b></div><div><b> CA / Tier MBA*</b></div><div><b> Non Engineering Graduate</b></div><div><b> PhD</b></div></div><br>
<div><div><b>
Minimum No. of Years </b></div><div>14</div><div> 12</div><div> 14</div><div> Global Markets</div></div><br>
</div>
1<div><div><div>
Global Markets</div></div><br>
<div><div>
</div></div><br>
</div><div></div><b>Areas of Responsibility</b><br>
<ul><li><b>Market Development and Prospecting</b></li></ul>
The Senior Manager &ndash; Client Services analyses the current accounts and target prospects to identify right set of Buyers, their buying patterns and help tailor offerings, solutions for specific industry segment, account. S/He is responsible for reaching out to identified target Buyers through multiple levers, such as Cold-calling, partnerships, events<br>
<ul><li><b>Opportunity Identification and Qualification</b></li></ul>
The Senior Manager &ndash; Client Services will navigate the account to identify varied kinds of deals in the account <b>in order to</b> increase Infosys' revenue and market share.<br>
<ul><li><b>Proposal Development, Negotiation and Closure
</b></li></ul>The Senior Manager &ndash; Client Services will form pursuit team across Infosys internal units / external partners if needed. S/He positions client-facing team with client, explain client context, coach the pursuit team, suggest win price and drive this among various BUs based on competitive intelligence, future potential, positioning with client. S/He sets up and facilitates proposal-coaching sessions between client and pursuit team's technical / domain experts and drives the proposal to closure.
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<ul><li><b>Contracting and MSA</b></li></ul>
The Senior Manager &ndash; Client Services facilitates the discussion between Client and Infosys teams involved in contracting (Legal, Data Privacy..), and acts as the point-of-escalation if needed, <b>in order to</b> ensure quick closure of the contract with acceptable level of risk to Infosys.<br>
<ul><li><b>Account Planning and Review</b></li></ul>
The Senior Manager &ndash; Client Services develops the Account Plan in conjunction with the other stakeholders (Service line/HBU mix, revenues, profitability. S/He will develop relationship map, and market share analysis. S/He communicates and executes as per the A/c plan; and conducts periodic review of the plan with higher Management in Infosys <b>in order to</b> grow in the Account as per plan.<br>
<ul><li><b>Account Mining</b></li></ul>
The Senior Manager &ndash; Client Services identifies the right contacts within the client organization, secures meetings with the clients appropriately; sets appropriate agenda (client context, pain points, industry / competitive context, Infosys value proposition). S/He anchors meetings and closes any opportunities generated. S/He reviews meeting material <b>in order to</b> grow the account by positioning Infosys strategically and as an existing trusted partner.<br>
<ul><li><b>Account Operations</b></li></ul>
The Senior Manager &ndash; Client Services signs off on SOWs / Contracts and follows up with the client to sign off on the SOWS. S/He is responsible for Collections of AR.
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<ul><li><b>Relationship Management</b></li></ul>
The Senior Manager &ndash; Client Services handles customer complaints about project executions across IBU delivery and HBUs, as well as negotiates on MSAs and SOWs (which the Commercial Senior Manager leads). S/He identifies and recommends the right Infosys executives (starting with Segment Heads) with whom the client can connect; sets up meetings and sets the right expectations. S/He sets up periodic reviews with important customer stakeholders as per the pre-agreed format.<br>
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<b>Knowledge, Skills required for the role</b><br>
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<b><i>Knowledge: </i></b>Knowledge of outsourcing business, cost &amp; revenue drivers for an IT organization, Business case creation, Financial ratios and analyses (IRR, NPV, ROCE etc.), Statistical analyses (regression, correlation, mean, median, mode, frequency distributions), and knowledge of legal &amp; contracting issues.<br>
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<b><i>Skills: </i></b>Effective and structured communication skills (consultative skills combined with business case creation knowledge), conflict resolution / consensus building skills within Infosys as well as with partners / clients. Problem solving skills, negotiation skills, and commercial acumen. Identification of the political landscape, leadership skills, presentation skills and relationship-building skills (a good sense of humor is an advantage).<br>
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<b>Performance Measures</b><br>
<ul><li><b>Revenue Growth, Revenue from New Relationships, Number of Large Deals Closed, Customer Satisfaction Index,</b></li></ul></div>

Senior Manager - Client Services - FS - Riyadh

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Senior Manager - Client Services - FS - Riyadh