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senior manager administration

METRO Pakistan (Pvt) Limited

<div>
 METRO opened its first cash &amp; carry wholesale center in Pakistan in 2007 &amp; expanded to 5 wholesale centers in a short span of 18 months. In July 2012 METRO and Makro-Habib combined their wholesale business in Pakistan marking the beginning of a long-term partnership to the mutual benefit of both companies. The merger allowed METRO and Makro-Habib to combine resources and gain the financial strength to lead and grow in a challenging environment and to gain synergies targeted to generate value for our customers and suppliers alike. Today the company is operating 10 wholesale centers in Lahore, Karachi, Multan, Islamabad &amp; Faisalabad.
 
 
 METRO Pakistan (Pvt) Limited is part of METRO GROUP&rsquo;s sales division METRO Cash &amp; Carry, the international leader in self-service wholesale. The company operates more than 750 stores in 25 countries in Europe, Asia and Africa and has a workforce of over 107,000 employees. Sales in 2016/17 were approximately 37 billion Euro.
 
 
 
 Job Description
 
 
 
 This role is responsible for keeping office running smoothly and overseeing administrative support in order to ensure organizational effectiveness, efficiency and safety.
 
 
 
 Key Tasks &amp; KPI's
 
 
 
 <ul>
 <li>
 Formulate administration policies and ensure that they are properly implemented and communicated.
 </li>
 <li>
 Supervising the team of administrative staff including reception, drivers &amp; janitorial staff.
 </li>
 <li>
 Supervision of company fleet from buying to disposals.
 </li>
 <li>
 Oversee the procurement of office supplies, equipment, renovation and services to support.
 </li>
 <li>
 Looking after all office renovations for new offices including seating plan, partitions, workstations etc
 </li>
 <li>
 Manage annual administration &amp; travel budget &amp; taking initiatives to optimize cost.
 </li>
 <li>
 Providing administrative &amp; travel support to employees including road travel and air travel (domestic &amp; international).
 </li>
 <li>
 Manage all domestic hotel bookings while ensuring compliance to polices
 </li>
 <li>
 Manage company fuel cards from issuance to blocking.
 </li>
 <li>
 Manager company provided sims and limits as per policy.
 </li>
 <li>
 Ensure all company provided vehicles are ensured and have tracker
 </li>
 <li>
 Maintaining Health &amp; Safety standards in office.
 </li>
 <li>
 Perform protocol duties during visits of regional management.
 </li>
 <li>
 Coordinating company events, conferences, group travels, workshops &amp; trainings.
 </li>
 <li>
 Renewal of Store License
 </li>
 <li>
 Petty Cash Management.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 Bachelors Degree preferably in Business Administration or related subjects from a reputable University
 
 
 
 Additional Information
 
 
 
 
 Experience:
 
 
 
 At least 4 - 6 years of prior experience in Administration
 
 
 
 Competencies:
 
 
 
 <ul>
 <li>
 Strategic thinking and problem-solving skills.
 </li>
 <li>
 Leadership and people development capability.
 </li>
 <li>
 Excellent stakeholder management and communication skills.
 </li>
 <li>
 Results-oriented mindset with a focus on continuous improvement.
 </li>
 <li>
 Customer-centric approach with strong negotiation and influencing skills.
 </li>
 <li>
 Ability to work cross-functionally and drive collaboration across teams.
 </li>
 </ul>
</div>

Senior Manager Administration

Metro Pakistan

<div>Company Description 
METRO opened its first cash &amp; carry wholesale center in Pakistan in 2007 &amp; expanded to 5 wholesale centers in a short span of 18 months. In July 2012 METRO and Makro-Habib combined their wholesale business in Pakistan marking the beginning of a long-term partnership to the mutual benefit of both companies. The merger allowed METRO and Makro-Habib to combine resources and gain the financial strength to lead and grow in a challenging environment and to gain synergies targeted to generate value for our customers and suppliers alike. Today the company is operating 10 wholesale centers in Lahore, Karachi, Multan, Islamabad &amp; Faisalabad.
METRO Pakistan (Pvt) Limited is part of METRO GROUP&rsquo;s sales division METRO Cash &amp; Carry, the international leader in self-service wholesale. The company operates more than 750 stores in 25 countries in Europe, Asia and Africa and has a workforce of over 107,000 employees. Sales in 2016/17 were approximately 37 billion Euro. 
Job Description 
This role is responsible for keeping office running smoothly and overseeing administrative support in order to ensure organizational effectiveness, efficiency and safety.
Key Tasks &amp; KPI's<ul><li>
Formulate administration policies and ensure that they are properly implemented and communicated.</li><li>
Supervising the team of administrative staff including reception, drivers &amp; janitorial staff.</li><li>
Supervision of company fleet from buying to disposals.</li><li>
Oversee the procurement of office supplies, equipment, renovation and services to support.</li><li>
Looking after all office renovations for new offices including seating plan, partitions, workstations etc</li><li>
Manage annual administration &amp; travel budget &amp; taking initiatives to optimize cost.</li><li>
Providing administrative &amp; travel support to employees including road travel and air travel (domestic &amp; international).</li><li>
Manage all domestic hotel bookings while ensuring compliance to polices</li><li>
Manage company fuel cards from issuance to blocking.</li><li>
Manager company provided sims and limits as per policy.</li><li>
Ensure all company provided vehicles are ensured and have tracker</li><li>
Maintaining Health &amp; Safety standards in office.</li><li>
Perform protocol duties during visits of regional management.</li><li>
Coordinating company events, conferences, group travels, workshops &amp; trainings.</li><li>
Renewal of Store License</li><li>
Petty Cash Management.</li></ul> 

Qualifications 
Bachelors Degree preferably in Business Administration or related subjects from a reputable University 
Additional Information 
Experience:
At least 4 - 6 years of prior experience in Administration
Competencies:<ul><li>
Strategic thinking and problem-solving skills.</li><li>
Leadership and people development capability.</li><li>
Excellent stakeholder management and communication skills.</li><li>
Results-oriented mindset with a focus on continuous improvement.</li><li>
Customer-centric approach with strong negotiation and influencing skills.</li><li>
Ability to work cross-functionally and drive collaboration across teams.</li></ul></div>

Abacus Outsourcing

Job SummaryThe Assistant Manager &ndash; Quality Assurance is responsible for ensuring service excellence by monitoring, evaluating, and improving the quality of customer interactions across BPO operations. The role supports the QA Manager in driving quality standards, compliance, agent performance improvement, and client satisfaction through data-driven insights and coaching initiatives.Key Responsibilities<ul><li>Monitor and evaluate customer interactions (calls, chats, emails, tickets) against defined quality standards and client SLAs.</li><li>Ensure adherence to internal processes, regulatory requirements, and client compliance guidelines.</li><li>Identify gaps in quality performance and recommend corrective actions.</li><li>Support, guide, and mentor QA Analysts to maintain consistent evaluation standards.</li><li>Conduct calibration sessions with QA, Operations, and Training teams.</li><li>Provide structured feedback and coaching plans to improve agent performance.</li><li>Prepare and share daily, weekly, and monthly quality performance reports.</li><li>Analyze trends, root causes, and quality metrics to drive continuous improvement.</li><li>Present insights and action plans to management and stakeholders.</li><li>Assist in client audits, quality reviews, and business reviews.</li><li>Address quality-related escalations in collaboration with operations teams.</li><li>Ensure client expectations and quality benchmarks are consistently met.</li></ul>Required Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s degree in Business Administration, Management, or a related field (preferred).</li></ul>Experience<ul><li>3&ndash;5 years of experience in BPO/Contact Center Quality Assurance.</li><li>At least 1&ndash;2 years in a senior QA, Team Lead, or Assistant Manager role.</li></ul>Job Type: Full-timeWork Location: In person

Assistant Manager Quality Resource - BPO

Grand City

The Senior HR Manager will lead and oversee all human resource functions, ensuring alignment with the organization&rsquo;s strategic goals. The role is responsible for developing HR policies, managing talent acquisition, performance management, employee relations, compliance, and driving a positive workplace culture.Key ResponsibilitiesStrategic HR Management<ul><li>Develop and implement HR strategies aligned with business objectives</li><li>Advise senior management on HR policies, workforce planning, and organizational development</li><li>Lead change management and HR transformation initiatives</li></ul>Talent Acquisition &amp; Workforce Planning<ul><li>Oversee end-to-end recruitment and selection processes for all levels</li><li>Develop manpower planning and succession strategies</li><li>Strengthen employer branding and recruitment channels</li></ul>Performance Management &amp; Development<ul><li>Design and manage performance appraisal systems</li><li>Identify training needs and oversee learning &amp; development programs</li><li>Support leadership development and employee career growth</li></ul>Employee Relations &amp; Engagement<ul><li>Handle employee grievances, disciplinary actions, and conflict resolution</li><li>Promote a positive, inclusive, and high-performance work culture</li><li>Ensure effective communication between management and employees</li></ul>Compensation &amp; Benefits<ul><li>Develop and manage compensation structures, benefits, and incentives</li><li>Ensure salary benchmarking and internal equity</li><li>Oversee payroll coordination and HR budgeting</li></ul>Compliance &amp; Policies<ul><li>Ensure compliance with labor laws, company policies, and statutory requirements</li><li>Draft, review, and update HR policies, SOPs, and employee handbook</li><li>Manage audits and HR documentation</li></ul>HR Operations &amp; Reporting<ul><li>Oversee HR operations, HRIS, and employee records</li><li>Prepare HR reports and analytics for management review</li><li>Lead and mentor the HR team</li></ul>Qualifications &amp; Experience<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Human Resources, Business Administration, or related field</li><li>8&ndash;12 years of progressive HR experience, with at least 3&ndash;5 years in a senior/managerial role in Real Estate Side</li><li>Strong knowledge of labor laws and HR best practices</li></ul>Job Type: Full-timeWork Location: In person

Senior HR Manager

PalmPay

<div>
 
 About PalmPay
 
 
 
 PalmPay is a leading neobank and fintech platform scaling financial inclusion across emerging markets. With over
 
 40 million users
 
 , we are building a digital financial ecosystem that empowers individuals and businesses through accessible, easy-to-use, and rewarding financial services.
 
 
 Operating in
 
 Nigeria, Ghana, Tanzania, Bangladesh, Pakistan, and the Philippines
 
 , PalmPay has been recognised by
 
 CNBC as one of the Top 300 Global Fintech Companies
 
 and ranked
 
 #2 overall and #1 in financial services
 
 on the
 
 Financial Times&rsquo; Africa&rsquo;s Fastest Growing Companies 2025
 
 list.
 
 
 
 Position Overview
 
 
 
 We are seeking an experienced
 
 HR and Admin Manager
 
 to lead the Human Resources and Administration function for PalmPay Pakistan. This role will be responsible for building strong HR governance, managing end-to-end HR operations, overseeing administration functions, and supporting business growth in line with local labor laws and PalmPay&rsquo;s global standards.
 
 
 
 Key Responsibilities
 
 
 
 
 HR Leadership &amp; Strategy
 
 
 
 <ul>
 <li>
 Lead and execute the country-level HR strategy aligned with business objectives
 </li>
 <li>
 Act as a strategic HR partner to country leadership on workforce planning and organizational development
 </li>
 <li>
 Build, manage, and develop the HR &amp; Admin team
 
 
 </li>
 </ul>
 
 Talent Acquisition &amp; Workforce Planning
 
 
 
 <ul>
 <li>
 Oversee end-to-end recruitment for all functions, including senior and critical roles
 </li>
 <li>
 Drive targeted hiring strategies to support business expansion
 </li>
 <li>
 Ensure strong employer branding and candidate experience
 
 
 </li>
 </ul>
 
 Compensation &amp; Performance Management
 
 
 
 <ul>
 <li>
 Design and manage compensation, benefits, and incentive structures
 </li>
 <li>
 Lead performance management processes, KPI setting, and appraisal cycles
 </li>
 <li>
 Partner with leadership on salary reviews, promotions, and manpower budgeting
 
 
 </li>
 </ul>
 
 HR Operations &amp; Compliance
 
 
 
 <ul>
 <li>
 Ensure compliance with Pakistan labor laws, employment regulations, and internal policies
 </li>
 <li>
 Oversee payroll governance, contracts, attendance, leave, and disciplinary processes
 </li>
 <li>
 Manage employee relations, grievances, and conflict resolution
 
 
 </li>
 </ul>
 
 Culture, Learning &amp; Engagement
 
 
 
 <ul>
 <li>
 Drive employee engagement, learning initiatives, and culture-building programs
 </li>
 <li>
 Support leadership development and succession planning
 </li>
 <li>
 Promote PalmPay&rsquo;s values, ethics, and high-performance culture
 
 
 </li>
 </ul>
 
 Administration &amp; Office Management
 
 
 
 <ul>
 <li>
 Lead all administrative operations including facilities, vendors, security, and office services
 </li>
 <li>
 Ensure smooth day-to-day office operations across Pakistan
 </li>
 <li>
 Manage administrative budgets and cost efficiency
 
 
 </li>
 </ul>
 
 Reporting &amp; Regional Coordination
 
 
 
 <ul>
 <li>
 Prepare HR and admin reports for management and regional stakeholders
 </li>
 <li>
 Coordinate with regional HR, Finance, and Compliance teams to ensure alignment with group standards
 
 
 </li>
 </ul>
 
 Required Qualifications &amp; Experience
 
 
 
 
 Education
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Human Resources, Business Administration, Management, or related field
 </li>
 <li>
 Master&rsquo;s degree or professional HR certification (SHRM / CIPD) is preferred
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 7-10+ years of HR &amp; Administration experience, with 3&ndash;5 years in a leadership role
 </li>
 <li>
 Strong background in recruitment, compensation, performance management, and HR operations
 </li>
 <li>
 Experience in fintech, banking, NBFC, telecom, or fast-growing technology companies preferred
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 <ul>
 <li>
 Strong leadership, stakeholder management, and communication skills
 </li>
 <li>
 In-depth knowledge of Pakistan labor laws and HR best practices
 </li>
 <li>
 Ability to operate in a fast-paced, growth-oriented environment
 </li>
 <li>
 High integrity and confidentiality
 
 
 </li>
 </ul>
 
 Language
 
 
 
 <ul>
 <li>
 Fluency in English and Urdu
 
 
 </li>
 </ul>
 
 Compensation &amp; Benefits
 
 
 
 <ul>
 <li>
 Competitive salary package
 </li>
 <li>
 Festival bonuses and mobile/internet allowance
 </li>
 <li>
 Career growth opportunities within a multinational fintech company
 
 
 </li>
 </ul>
 Powered by JazzHR
 
 
 CfasI01exU
</div>

HR and Admin Manager

Cinnova International

Job Discription: Cinnova Technologies is seeking a hands-on System &amp; Network Administrator (Assistant Manager level) to manage our Hybrid TechOps infrastructure. We operate a sophisticated environment that blends a Cloud-Native Identity (Entra ID) with a robust On-Premise Networking backbone (PfSense/Cisco).You will work directly with the Senior Manager MIS/TechOps to secure our endpoints via Intune, Defender &amp; Apple Business Manager, while simultaneously maintaining the uptime of our local datacenter services (Virtualized Servers, NPS, Firewall Clusters). We need an engineer who is comfortable troubleshooting a layer-3 switch in the server room and configuring Conditional Access policies in the Azure portal on the same day.Key Responsibilities 1. Endpoint Security &amp; Device Management (Intune + ABM): <ul><li>Apple Ecosystem: Manage Apple Business Manager (ABM) integrated with Intune. Oversee Automated Device Enrollment (ADE) for MacBooks/iPhones to ensure zero-touch deployment.</li><li>Windows Ecosystem: Optimize Windows Autopilot deployment and Update Rings.</li><li>Security Policies: Assist in design and documenting security policies, including those for Microsoft Defender for Endpoint, ensuring alignment with ISO 27001 standards. Enforce 100% compliance with security policies, including mandatory MFA, BitLocker encryption and FileVault across the entire device fleet.</li></ul>2. Network Infrastructure (On-Premise Backbone): <ul><li>Gateway &amp; Firewall: Administer PfSense Plus Firewalls. Manage Gateway Failover groups, Load Balancing, Outbound NAT, and VPN tunnels.</li><li>Core Switching: Configure and maintain Cisco Core Switches. Handle Inter-VLAN routing, Trunking, and Access Control Lists (ACLs).</li><li>Wireless Auth: Manage Cisco WLC/APs and NPS for secure 802.1x Wi-Fi authentication.</li></ul>3. Server &amp; Identity Administration: <ul><li>Hybrid Services: Manage on-premise virtualized servers hosting critical roles including DHCP, Local DNS, and Domain Controllers (DC).</li><li>Cloud Identity: Manage Entra ID (Azure AD) for user identities. Enforce MFA, SSO, and Conditional Access policies that bridge our cloud apps with our physical security posture.</li><li>Virtualization: Maintain the health, storage, and backups of the virtualization cluster (Hyper-V/VMware).</li></ul>4. System and Network Governance (Documentation &amp; Compliance): <ul><li>Standard Operating Procedures (SOPs): Take full ownership of the technical &quot;How-To&quot; documentation on Confluence. This includes developing SOPs for key processes such as: Onboarding a Mac via Apple Business Manager (ABM), Restoring a Virtual Machine (VM) Backup, Configuring a new Virtual Local Area Network (VLAN) on PfSense.</li><li>Security Posture &amp; Auditing: Maintain a state of continuous audit readiness by routinely reviewing Firewall rules and Intune Compliance policies to prevent security drift.</li></ul>5. Technical Leadership &amp; Mentorship: <ul><li>Escalation Management: Serve as the primary technical escalation point for L1/L2 support staff.</li><li>Team Development: Mentor the support team on effective troubleshooting methodologies to reduce the volume and frequency of escalations.</li></ul>Required Qualifications &amp; Skills <ul><li>Education: Bachelor&rsquo;s degree in Computer Science, IT, or related field.</li><li>Experience: 6&ndash;8 years of hands-on experience in System/Network Administration.</li><li>Technical Must-Haves:</li><li>Firewall Admin: Deep experience with PfSense (Routing, Aliases, Traffic Shaping, HA Proxy).</li><li>Device Management: Proven experience with Microsoft Intune and Apple Business Manager (ABM).</li><li>Networking: Solid command of Cisco IOS (CLI level) and Layer 2/3 switching.</li><li>Microsoft Stack: Experience managing Windows Server roles (DC, DNS, DHCP, NPS) and Entra ID.</li><li>Soft Skills:</li><li>Troubleshooting Logic: Ability to trace a packet from a Wi-Fi client -&gt; Cisco Switch -&gt; PfSense -&gt; ISP -&gt; Cloud.</li><li>High Ownership: You identify risks (e.g., &quot;Our NPS certificate is expiring&quot;) and fix them before they become outages.</li></ul>Nice to Have <ul><li>Certifications: MD-102 (Endpoint Administrator), CCNA, or PfSense Fundamentals.</li><li>Experience with Virtualization platforms (VMware ESXi or Hyper-V).</li></ul>Perks and Benefits:<ul><li>Competitive Salary</li><li>Provident Fund</li><li>Medical Allowances</li><li>Professional Training</li><li>Quarterly/Annual Performance Bonus and Awards</li><li>Football, Ping Pong and Board Games Galore</li><li>Company sports teams, game nights, dinners</li><li>Fun and dynamic working environment</li></ul>About Cinnova:Cinnova is an innovation-focused software development company helping startups and established firms with their MVPs, product design, and ongoing software development needs. With a proven track record of contributing to continuous growth, Cinnova has been part of rapid expansions and some great exits for our clients. From Blockchain technology to IoT development, AI, Machine Learning, and beyond, we have always been at the forefront of the technology landscape by bringing innovation to both startups and growth companies.Cinnova = (C)reativity + (innova)tion. This is our guiding principal both internally for our employees and externally for our customers. With that in mind, we promote a startup culture and encourage innovative ideas to incorporate in our delivery to our clients. This has been very successful as we are proud to have members who come from a startup background and continue to help Cinnova being an innovation hub.Job Type: Full-timeWork Location: In person

System and IT Administrator

DWP Group

<div>
 
 We are seeking a highly driven and strategic
 
 Sales Manager &ndash; Enterprise &amp; IT Infrastructure
 
 to lead and grow our B2B sales operations. This role will focus on enterprise customers, corporate accounts, and large-scale IT infrastructure solutions. The ideal candidate will have strong leadership skills, solution-selling experience, and the ability to build long-term relationships while consistently achieving revenue targets.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Own and achieve assigned enterprise and B2B sales targets as defined by senior management.
 </li>
 <li>
 Develop and execute strategic sales plans for IT infrastructure solutions.
 </li>
 <li>
 Identify, qualify, and close new enterprise and corporate business opportunities.
 </li>
 <li>
 Build, manage, and expand long-term relationships with key decision-makers (CIOs, IT Heads, Procurement, etc.).
 </li>
 <li>
 Create and maintain a strong sales pipeline through proactive prospecting and market engagement.
 </li>
 <li>
 Lead negotiations, prepare proposals, and close high-value enterprise deals.
 </li>
 <li>
 Coordinate with pre-sales, technical, and delivery teams to ensure solution alignment with client needs.
 </li>
 <li>
 Track sales performance, prepare forecasts, and submit regular reports to management.
 </li>
 <li>
 Monitor market trends, competitor activities, and emerging technologies to identify growth opportunities.
 </li>
 <li>
 Mentor and guide junior sales team members where applicable.
 </li>
 <li>
 Conduct client meetings, presentations, and solution demos.
 </li>
 <li>
 Use own conveyance for client visits and business development activities.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Marketing, Information Technology, or a related field (MBA preferred).
 </li>
 <li>
 5+ years of experience in B2B / Enterprise Sales, preferably in IT Infrastructure, Networking, Data Center, or Systems Integration.
 </li>
 <li>
 Proven track record of achieving and exceeding sales targets.
 </li>
 <li>
 Strong understanding of IT infrastructure solutions, enterprise sales cycles, and consultative selling.
 </li>
 <li>
 Excellent negotiation, communication, and presentation skills.
 </li>
 <li>
 Strong leadership, planning, and customer relationship management abilities.
 </li>
 <li>
 Self-driven, result-oriented, and capable of working independently as well as with cross-functional teams.
 </li>
 </ul>
</div>

Sales Manager (IT Infrastructure Sales)

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907 senior manager administration jobs IN Walton Lahore Spoken English Teacher Male Female Jobs In Lahore

Senior Manager Administration

Senior Manager Administration

Assistant Manager Quality Resource - BPO

Senior HR Manager

HR and Admin Manager

System and IT Administrator

Sales Manager (IT Infrastructure Sales)