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customer service representative - credit Jobs in Kuwait City

customer service representative - credit

senior financial analyst Jobs in Kuwait City

senior financial analyst

senior manager - credit risk Jobs in Kuwait City

senior manager - credit risk

senior manager credit risk

Career Land Center

<div><div><p>A 5-star luxury hotel in Kuwait is seeking an experienced Spa Manager to lead the daily operations of its luxury spa facility, delivering an exceptional guest experience and managing a team of therapists and spa staff to the highest 5-star hotel standards.
</p><p><b>Key Responsibilities:
</b></p><ul><li>Oversee all daily spa operations, ensuring smooth and efficient service delivery
</li><li>Lead, train, and motivate the spa team
</li><li>Manage spa treatment menus, scheduling, and guest bookings
</li><li>Monitor quality, hygiene, and safety standards throughout the spa
</li><li>Handle guest feedback and resolve service issues
</li><li>Manage spa inventory, retail products, and supplier relationships
</li><li>Support revenue and cost management for the department
</li></ul><p><b>Requirements:
</b></p><ul><li>Currently working in a 5-star hotel spa environment
</li><li>Proven experience in spa management or a senior supervisory role
</li><li>Strong leadership, organizational, and guest service skills
</li></ul><p><b>Benefits: </b>Furnished shared accommodation &middot; airline ticket every 24 months &middot; 30 days' annual vacation (Kuwait Labour Law) &middot; Arabic language allowance &middot; local government medical insurance &amp; workmen's compensation &middot; duty meals &middot; complimentary nights at partner hotels after 90 days &middot; fitness centre access &middot; end-of-service gratuity &middot; uniform laundry/dry cleaning &middot; overtime compensated in hours &middot; 50% F&amp;B discount at select outlets &middot; no probation for internal transfers (3 months external hires) &middot; 15 public holidays &middot; monthly service charge distribution &middot; tiered sick leave after 90 days &middot; 3 months' termination notice &middot; 48-hour week, 2 days off &middot; annual salary review</p></div></div>

SPA Manager with hotel experience only / Kuwait

Zain Kuwait

<div>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 The Network Assurance Analyst is responsible for reviewing the operator&rsquo;s network elements and operational systems and the implementation of controls to detect/prevent/mitigate errors affecting potential or generated revenue.
 <br/>
 <br/>
 <strong>
  Responsibility
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Identify "risk", operational and financial impacts relating to systems and network elements and facilitate the implementation of required controls to mitigate identified risks.
  </li>
  <li>
   Troubleshoot revenue programs and billing system parameters for accurate and proper billing set up and price rating accuracy.
  </li>
  <li>
   Carry out revenue assurance activities for revenue streams monitoring and follow up alarms raising by RA system and other controls assurance activities.
  </li>
  <li>
   Asses implemented controls for efficiency and effectiveness and develop and monitor KPIs for difference core areas of revenue streams
  </li>
  <li>
   Conduct review of revenue booking and conduct analysis of revenue and other important trends
  </li>
  <li>
   Participate in cross-functional teams to resolve revenue assurance and network assurance issues and develop/implement the necessary controls.
  </li>
  <li>
   Maintain Revenue Assurance department systems, system upgrades, software upgrades and hardware implementation.
  </li>
  <li>
   Engage in Zain&rsquo;s general network projects and assess the impact of such project on RA functions and end customers.
  </li>
  <li>
   Perform acceptance testing for the new developed RA adapter, new software/application release or upgrades to ensure functionality and adherence to Zain's standards.
  </li>
  <li>
   Work with vendors to implement, maintain and enhance revenue assurance initiatives throughout the business.
  </li>
  <li>
   Assure the integrity of RA system&rsquo;s data and maintain the accuracy of the system&rsquo;s reference data.
  </li>
  <li>
   Monitor the daily performance and usage trends generated by the revenue assurance tool.
  </li>
  <li>
   Perform cross-systems validation to assure systems synergy.
  </li>
  <li>
   Create, maintain, and enhance best practice standards in written evidence, analytical charts, and written reports/presentations.
  </li>
  <li>
   Document the department&rsquo;s existing workflows and processes
   <br/>
   <br/>
  </li>
 </ul>
 What We Need From You
 <br/>
 <br/>
 <strong>
  Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Ability to communicate, present and influence all levels of the organization
  </li>
  <li>
   Expertise in revenue assurance systems
  </li>
  <li>
   Excellent understanding of network elements and their assurance within the telecom sector
  </li>
  <li>
   Understanding of modelling, financial accounting and reporting
  </li>
  <li>
   Ability to run deep dive analyses
  </li>
  <li>
   Experience with data mining, analytics, dashboards and problem structuring
  </li>
  <li>
   Understanding of SQL to query and manipulate large data sets for analysis
  </li>
  <li>
   Advanced MS Office skills (Excel, Word, PowerPoint, etc.)
  </li>
  <li>
   Clear ability to understand the dynamics of financial data to extract relevant information
  </li>
  <li>
   Excellent written and verbal communication skills
  </li>
  <li>
   Ability to analyze a situation and produce creative, original and useful solutions
  </li>
  <li>
   Understanding of designing KPIs, reports, dashboards
  </li>
  <li>
   Strong understanding of telecommunications products, trends and technology markets
   <br/>
   <br/>
  </li>
 </ul>
 Education Level &amp; Major: Bachelor&rsquo;s degree in computer engineering, Information Technology, Management Information Systems, or a related field
 <br/>
 <br/>
 <strong>
  About Application Process
  <br/>
  <br/>
 </strong>
 If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):
 <br/>
 <br/>
 <ul>
  <li>
   Resume/CV
  </li>
  <li>
   Passport-size photograph
  </li>
  <li>
   Highest Education Qualification
  </li>
  <li>
   Copy of Civil ID/Passport
  </li>
  <li>
   Kuwait Nationality Certificate-Sahel
  </li>
 </ul>
</div>


ZAIN2400 - Network Assurance

<div><div><p>A 5-star luxury hotel in Kuwait is seeking an Assistant Hygiene Manager to support the culinary department in maintaining the highest standards of food safety and hygiene compliance across all kitchen and food service operations.
</p><h3 class="jobSectionHeader"><b>Key Responsibilities
</b></h3><ul><li>Monitor and enforce food safety and hygiene standards across all kitchen areas
</li><li>Conduct regular hygiene audits and inspections
</li><li>Ensure compliance with local health regulations and international food safety standards (e.g., HACCP)
</li><li>Train and coach culinary staff on hygiene practices and protocols
</li><li>Maintain accurate hygiene and safety documentation and records
</li><li>Investigate and address hygiene-related incidents or non-compliance
</li><li>Support the Hygiene Manager in continuous improvement of food safety systems
</li></ul><h3 class="jobSectionHeader"><b>Requirements
</b></h3><ul><li>Must have relevant experience in food safety/hygiene management within a hotel or large-scale culinary operation
</li><li>Strong knowledge of food safety standards and regulations
</li><li>Excellent attention to detail and organizational skills
</li></ul><h3 class="jobSectionHeader"><b>Benefits
</b></h3><ul><li>Furnished shared accommodation (rent and limited utilities included)
</li><li>Airline ticket allowance every 24 months of service
</li><li>30 days' annual vacation as per Kuwait Labour Law
</li><li>Arabic language allowance for eligible work days
</li><li>Local government medical insurance and workmen's compensation
</li><li>Duty meals provided
</li><li>Complimentary nights at partner hotels within the group after 90 days of service
</li><li>Fitness centre and sports facilities available at staff accommodation
</li><li>End-of-service gratuity as per Kuwait Labour Law
</li><li>Uniform laundry and dry cleaning provided
</li><li>Overtime compensated in hours
</li><li>50% discount on F&amp;B at select outlets (with prior booking)
</li><li>No probation period for internal transfers within the hotel group; 3 months for external hires
</li><li>15 public holidays per year
</li><li>Monthly service charge distribution based on days worked
</li><li>Sick leave after 90 days of employment (tiered pay schedule)
</li><li>3 months' termination notice (or pay in lieu)
</li><li>48-hour work week with 2 days off per week
</li><li>Annual salary review in line with hotel policy</li></ul></div></div>

Assistant Hygiene Manager / Kuwait

Egis Group

<div><ul><li>Permanent Contract</li></ul>
<ul><li>Mid-Senior Level</li></ul>
<ul><li>Kuwait City</li></ul>
<ul><li>HR Generalists</li></ul></div>
<br><div><div>About Us</div><br>
<br>
<p>Egis is an international player active in architecture, consulting, construction engineering and mobility services. We create and operate intelligent infrastructures and buildings that respond to the climate emergency and contribute to more balanced, sustainable and resilient territorial development. Operating in 100 countries, Egis puts the expertise of its 19,500 employees at the service of its clients and develops cutting-edge innovations accessible to all projects. Through its wide range of activities, Egis is a key player in the collective organisation of society and the living environment of citizens all over the world.</p>
<p>With 3,500 employees across 8 countries in the Middle East, Egis has delivered over 700 complex development projects, stimulating economic growth and enhancing quality of life. Ranked among the top ten firms in the Middle East by Engineering News Record (ENR), Egis is committed to sustainable development. The Group&rsquo;s operations in the Middle East are built on strategic acquisitions and a deep understanding of local market conditions. Egis has long history of providing comprehensive engineering, consulting, and project management services makes it a trusted partner for regional governments, investors, and developers.</p><br>
<br>
<div>About the Role</div><br>
<br>
<p>We are seeking a highly skilled Survey Inspector for our Port Project in Kuwait. This role is crucial in ensuring the successful execution of our port construction project through effective project management, construction supervision, and quality control.</p>
<ul><li>Conduct detailed site surveys and inspections throughout all phases of the port construction project</li>
<li>Perform design reviews and provide technical input to optimize project plans and specifications</li>
<li>Supervise construction activities to ensure compliance with project requirements, quality standards, and safety regulations</li>
<li>Utilize advanced survey equipment and techniques to collect and analyze data for project planning and progress monitoring</li>
<li>Collaborate with project managers, engineers, and contractors to resolve technical issues and maintain project timelines</li>
<li>Prepare comprehensive inspection reports, including detailed findings, recommendations, and supporting documentation</li>
<li>Review and validate contractor's survey data, ensuring accuracy and compliance with project specifications</li>
<li>Monitor and report on project progress, identifying potential risks and proposing mitigation strategies</li>
<li>Participate in project meetings and provide expert advice on survey-related matters</li>
<li>Ensure adherence to local and international construction codes and regulations throughout the project lifecycle</li><br>
</ul><br>
<div>What do we need from you</div><br>
<br>
<ul><li>Bachelor's degree in Civil Engineering, Construction Management, or a related field</li>
<li>Minimum of 5 years of experience in survey inspection, preferably in port or marine construction projects</li>
<li>Proficiency in using advanced survey equipment and techniques</li>
<li>Strong knowledge of construction management principles and practices</li>
<li>Expertise in reading and interpreting technical drawings, specifications, and contract documents</li>
<li>Proficient in AutoCAD; knowledge of GIS software is a plus</li>
<li>Strong written and verbal communication skills</li>
<li>Ability to work effectively in a multicultural environment and adapt to challenging project conditions</li></ul></div>

Survey Inspector

<div><div><p>A 5-star luxury hotel in Kuwait is seeking an Assistant Manager to support the daily operations of its lounge outlet, ensuring a consistently high standard of guest service and ambiance.
</p><h4 class="jobSectionHeader"><b>Key Responsibilities
</b></h4><ul><li>Support daily operations and service standards within the lounge
</li><li>Assist in supervising and training lounge staff
</li><li>Ensure guest service, presentation, and ambiance meet luxury brand standards
</li><li>Monitor stock levels and coordinate with suppliers as needed
</li><li>Handle guest requests and resolve issues promptly
</li><li>Support scheduling and shift coverage for the outlet
</li></ul><h4 class="jobSectionHeader"><b>Requirements
</b></h4><ul><li>Must have relevant experience in a similar F&amp;B or lounge management role
</li></ul><h4 class="jobSectionHeader"><b>Benefits
</b></h4><ul><li>Furnished shared accommodation (rent and limited utilities included)
</li><li>Airline ticket allowance every 24 months of service
</li><li>30 days' annual vacation as per Kuwait Labour Law
</li><li>Arabic language allowance for eligible work days
</li><li>Local government medical insurance and workmen's compensation
</li><li>Duty meals provided
</li><li>Complimentary nights at partner hotels within the group after 90 days of service
</li><li>Fitness centre and sports facilities available at staff accommodation
</li><li>End-of-service gratuity as per Kuwait Labour Law
</li><li>Uniform laundry and dry cleaning provided
</li><li>Overtime compensated in hours
</li><li>50% discount on F&amp;B at select outlets (with prior booking)
</li><li>No probation period for internal transfers within the hotel group; 3 months for external hires
</li><li>15 public holidays per year
</li><li>Monthly service charge distribution based on days worked
</li><li>Sick leave after 90 days of employment (tiered pay schedule)
</li><li>3 months' termination notice (or pay in lieu)
</li><li>48-hour work week with 2 days off per week
</li><li>Annual salary review in line with hotel policy</li></ul></div></div>

Assistant Manager – Hotel Lounge

<div>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 The Inventory &amp; Logistics Manager is responsible for leading inventory and logistics operations to ensure efficient stock management, timely shipment clearance, product availability, and seamless distribution across all sales channels. The role oversees inventory planning, logistics processes, warehouse operations, and supplier coordination while ensuring operational excellence, compliance, and continuous improvement.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Lead inventory and logistics operations to ensure timely delivery and fulfilment of business requirements.
  </li>
  <li>
   Oversee shipment clearance, customs processes, and supplier deliveries until inventory is received and distributed.
  </li>
  <li>
   Manage inventory planning, stock replenishment, and buffer stock levels to maintain product availability.
  </li>
  <li>
   Oversee SIM cards, recharge cards, devices, and commercial/non-commercial inventory lifecycle management.
  </li>
  <li>
   Ensure effective warehouse operations, stock classification, item coding, and inventory accuracy.
  </li>
  <li>
   Manage return-to-vendor (RTV) activities, logistics coordination, and supplier returns.
  </li>
  <li>
   Monitor inventory KPIs and implement actions to improve operational efficiency and inventory performance.
  </li>
  <li>
   Collaborate with Procurement, Finance, Sales, Warehouse, IT, and Logistics teams to support business objectives.
  </li>
  <li>
   Identify process improvement opportunities and lead inventory and logistics optimization initiatives.
  </li>
  <li>
   Ensure compliance with company policies, governance standards, ISMS requirements, and health &amp; safety regulations.
   <br/>
   <br/>
  </li>
 </ul>
 What We Need From You
 <br/>
 <br/>
 <strong>
  Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Strong leadership and people management skills.
  </li>
  <li>
   Solid knowledge of inventory management, logistics, warehousing, and supply chain operations.
  </li>
  <li>
   Strong analytical and problem-solving capabilities.
  </li>
  <li>
   Experience in inventory planning, forecasting, and stock optimization.
  </li>
  <li>
   Knowledge of procurement and supply chain best practices.
  </li>
  <li>
   Strong stakeholder management and cross-functional collaboration skills.
  </li>
  <li>
   Advanced Microsoft Excel and Microsoft Office skills.
  </li>
  <li>
   Experience with ERP and inventory management systems.
  </li>
  <li>
   Strong project management and organizational skills.
  </li>
  <li>
   Ability to manage multiple priorities in a fast-paced environment.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Education Level/ Major
  <br/>
  <br/>
 </strong>
 Bachelor&rsquo;s Degree required Business or a related field; Master&rsquo;s in business/MBA preferred
 <br/>
 <br/>
 <strong>
  Years Of Experience
  <br/>
  <br/>
 </strong>
 +7
 <br/>
 <br/>
 <strong>
  About Application Process
  <br/>
  <br/>
 </strong>
 If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):
 <br/>
 <br/>
 <ul>
  <li>
   Resume/CV
  </li>
  <li>
   Passport-size photograph
  </li>
  <li>
   Highest Education Qualification
  </li>
  <li>
   Copy of Civil ID/Passport
  </li>
  <li>
   Kuwait Nationality Certificate-Sahel
  </li>
 </ul>
</div>


ZAIN2433 - Inventory & Logistics Team Leader/Manager

<div>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 The In-House Collection Specialist is responsible for overseeing in-house debt collection activities and overseeing in-house collection juniors.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Oversee daily soft collection calls and collection processes.
  </li>
  <li>
   Oversee contacting of autopay customers to update their profiles.
  </li>
  <li>
   Oversee the processing of autopay tickets including adding, removing, updating requests as well as overseeing complaints and directly intervening on escalated complaints.
  </li>
  <li>
   Guide and train the in-house collection juniors in all matters related to collection activities ensuring that these are dealt with in a professional and efficient manner.
  </li>
  <li>
   Coordinate with collection agencies and legal firms regarding specific escalated cases where necessary.
  </li>
  <li>
   Coordinate with concerned internal departments regarding collection activities.
  </li>
  <li>
   Establish relevant KPIs related to collection activities and review performance reports, tracking debt collection, understanding key pain points and recommending actionable solutions to the Collections Manager
   <br/>
   <br/>
  </li>
 </ul>
 What We Need From You
 <br/>
 <br/>
 <strong>
  Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Ability to lead, inspire and motivate stakeholders towards a common goal
  </li>
  <li>
   Ability to communicate, present and influence all levels of the organization
  </li>
  <li>
   Strong expertise in debt collection and debt collection processes
  </li>
  <li>
   Understanding of financial accounting and reporting
  </li>
  <li>
   Ability to run deep dive financial analyses
  </li>
  <li>
   Experience with analytics, financial dashboards and problem structuring
  </li>
  <li>
   Advanced MS Office skills (Excel, Word, PowerPoint, etc.)
  </li>
  <li>
   Clear ability to understand the dynamics of financial data to extract relevant information
  </li>
  <li>
   Experience working independently across a cross-functional team
  </li>
  <li>
   Strong problem-solving skills and ability to identify and frame key issues
  </li>
  <li>
   Excellent written and verbal communication skills
  </li>
  <li>
   Ability to analyze a situation and produce creative, original and useful solutions
  </li>
  <li>
   Experience designing KPIs, reports, dashboards
  </li>
  <li>
   Strong understanding of telecommunications products, trends and technology markets
   <br/>
   <br/>
  </li>
 </ul>
 E
 <strong>
  ducation Level &amp; Major:
 </strong>
 Bachelor&rsquo;s Degree required, master&rsquo;s in Finance, Accounting, Business, BI / Data Analyst or a related field
 <br/>
 <br/>
 <strong>
  Years of Experience:
 </strong>
 +2
 <br/>
 <br/>
 <strong>
  About Application Process
  <br/>
  <br/>
 </strong>
 If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):
 <br/>
 <br/>
 <ul>
  <li>
   Resume/CV
  </li>
  <li>
   Passport-size photograph
  </li>
  <li>
   Highest Education Qualification
  </li>
  <li>
   Copy of Civil ID/Passport
  </li>
  <li>
   Kuwait Nationality Certificate-Sahel
  </li>
 </ul>
</div>


ZAIN2392 - In-House Collection

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