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affluent & private clients relationship manager Jobs in Cairo

senior relationship manager

NBK Egypt

<div>
 
 
 Job Purpose:
 
 
 
 
 
 
 Build, develop and manage a diversified customer base aiming to offer NBK products and services with key focus on the growth of lending portfolio within approved credit policy framework to achieve business targets and contribute positively in meeting division goals in terms of all planned performance dimensions (business growth, profitability, etc.)
 
 
 
 
 
 
 Key Responsibilities &amp; Accountabilities:
 
 
 
 
 
 <ul>
 <li>
 Drive and deliver exceptional leads generation and sales chances activities to acquire new to the bank customers and promote cross selling to existing relations.
 </li>
 <li>
 Search for new business opportunities to grow bank market share and profitability.
 </li>
 <li>
 Introduce new well reputed borrowing prospects in line with the Bank&rsquo;s development strategy and risk appetite.
 </li>
 <li>
 Identify the financing requirements of the borrower and purpose the appropriate credit structure to cover their needs.
 </li>
 <li>
 Meet individually assigned target in all defined business fields.
 </li>
 <li>
 Ensure credit application for new and existing customers in a comprehensive manner and in line with approved credit policy and operating manuals, procedures and business circulations issued and circulated with full responsibility of completeness, accuracy of gathered information in a timely manner and within required business deadlines
 </li>
 <li>
 Overlooks and coordinates the process of fulfilling customer requests in a timely manner focusing on enhancing customer experience through the development of own internal network of relevant stakeholders (branches network, operations, risk,
 </li>
 <li>
 Build deeper engagement for exiting relationships through regular sites visits, quarterly call reports, and corporate events
 </li>
 <li>
 Receive, handle, and resolve the customer complains in a timely manner to maintain and increase customer satisfaction
 </li>
 <li>
 Ensure smooth and continuous flow of customer information with respect to requests, business updates, key changes, warning signals and other customer relevant information to members within own team (ARM/SCA/CA)
 </li>
 <li>
 Transfer knowledge and provide on job coaching to younger team members
 </li>
 <li>
 Participate effectively in projects and tasks assigned by the Team Leader and Regional head
 </li>
 <li>
 Act as the first line of defense point in relations with customer and ensure Alerting the management on any deterioration / potential deterioration of the credit risk, resulting from late payment, or receiving negative market information, also recommend and implement the corrective action to safeguard the Bank&rsquo;s right and avoid any loss
 </li>
 <li>
 Ensure the credibility of the collected legal documents and capacity of signatory on the borrowing documents
 </li>
 <li>
 Ensure business/activity reports are submitted on due time.
 </li>
 <li>
 Ensure proper business database and follow up lists are properly in place
 </li>
 <li>
 Ensure adhering to all policies and related updates (credit policy, compliance policy, etc.).
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Experience:
 
 
 
 
 
 <ul>
 <li>
 Bachelor's degree in finance or business administration
 </li>
 <li>
 Minimum 8 years of banking experience in the corporate banking
 </li>
 <li>
 Credit Course is mandatory
 </li>
 <li>
 Comprehensive technical credit skills.
 </li>
 <li>
 Full commercial awareness.
 </li>
 <li>
 Credit related products and services solid knowledge.
 </li>
 <li>
 Full Awareness of credit local regulations &amp; laws.
 </li>
 <li>
 Knowledge of a wide spectrum of business management disciplines
 </li>
 </ul>
 
 
</div>

Senior Relationship Manager

ALEXBANK

<div>
 
 
 Job Duties:-
 
 
 
 Check Credit Proposal Memos &ldquo;CPM&rsquo;s&rdquo; that present the proposed Facility Package and the associated Terms and Conditions.
 
 <ul>
 <li>
 Contact the targeted clients and attend business meetings.
 </li>
 <li>
 Review and concur Marketing Call Memos addressing Division / Department Heads.
 </li>
 <li>
 Collect the necessary documents for brief study.
 </li>
 <li>
 Check the Executive summary to obtain in principle approval.
 </li>
 <li>
 Collect all Legal, Financial and Technical documents sufficient for conducting a proper Due Diligence on the targeted client.
 </li>
 <li>
 Follow up with Credit Analysis &amp; Underwriting Department until complete revision and the issuance of Risk Recommendation.
 </li>
 <li>
 Follow up the implementation of the CPM (Credit Proposal Memos) till the assets are booked including fulfillment of all requested documents.
 </li>
 <li>
 Ensure the marketability of all ALEXBANK&rsquo;s products &amp; services including Loans/Contingent Business as well as Retail Products.
 </li>
 <li>
 Attend calls to the existing clients on quarterly basis.
 </li>
 <li>
 Conduct regular accounts follow up assisted by periodical reports prepared by credit officers, analysts and/or assistants to avoid the manifestation of past dues, excesses and the breach of terms and conditions of approved facilities.
 </li>
 <li>
 Check Credit Proposal Memos and ensuring that they are designed with the appropriate facility package and to ensure all credit risks are addressed in the CPM (Credit Proposal Memos).
 </li>
 <li>
 Check interim reviews regarding contracts financing, special transactions and amendments in facility&rsquo;s original Terms and Conditions.
 </li>
 <li>
 Address any deviation of approved package or any risks emerged before conducting the regular annual review.
 </li>
 <li>
 Ensure that ALEXBANK is well positioned with each client in terms of competitive facility structure and offering all range of services.
 </li>
 <li>
 Ensure that when originally designing the facility package and upon annual reviewal that terms &amp; conditions provided to clients are in compliance with ALEXBANK's credit policy, strategy guidelines as well as CBE regulations.
 </li>
 <li>
 Review reports required by Division / Department Heads.
 </li>
 <li>
 Review Internal Outgoing Memos, Letters addressed to Corporate Clients, Financial and Legal Institutions.
 </li>
 <li>
 Ensure that the Annual Reviews are submitted on time and does not exceed the identified expiry threshold (as per the yearly agreed % ) and to ensure that the proposals are completed
 </li>
 </ul>
 
 
 
 
 
 Qualifications:-
 
 
 <ul>
 <li>
 5-10 Years of Experience
 </li>
 <li>
 Credit Certified.
 </li>
 <li>
 Client's care focused, solution oriented, Excellent communication and negotiation skills, sense of dialogue, ability to relate to people at all levels
 </li>
 <li>
 Excellent knowledge of payments and liquidity management corporate practices
 </li>
 <li>
 Excellent knowledge of the bank's procedures in account management and payment services
 </li>
 <li>
 Excellent knowledge of Projects management
 </li>
 <li>
 Marketing skills
 </li>
 <li>
 Analytical skills, able to offer tailored solutions
 </li>
 </ul>
 
 
</div>

Corporate Senior Relationship Manager / Corporate Relationship Manager

Arab Bank

<div>
 
 
 Duties &amp; Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Provide exceptional quality service to new and existing Premium clients relationships by providing them with the full suite of financial products &amp; services based on their needs.
 </li>
 <li>
 Maximize profitability and create client ownership by providing the highest level of customer service through continuous proactive sales calls &amp; visits to existing and new clients.
 </li>
 <li>
 Develop an action plan to broaden the existing client relationship by to acquiring new client relationships as well as new TMLs.
 </li>
 <li>
 Achieve sales targets in line with best practice standards of services and acting as a &ldquo;Trusted Advisor&rdquo; to the Premium clients.
 </li>
 <li>
 Adhere to Premium service quality standards and comply with Premium policies and guidelines.
 </li>
 <li>
 Update all clients&rsquo; files and ensure that all documents related to client are available in order to comply to KYC and AML Regulations.
 </li>
 <li>
 Identify and acquire new Premium clients to achieve &ldquo;New To Bank&rdquo; targets as well as cross sell targets.
 </li>
 <li>
 Review existing client relationships to ensure a greater share of wallet and higher cross sell ratios.
 </li>
 <li>
 Monitor own portfolio (portfolio management) by tracking the progress of Customer base, Asset Portfolio, Deposit Portfolio &amp; Penetration Ratios of products and service.
 </li>
 <li>
 Pay attention to client feedback for any suggestions/concerns to propose innovative ideas for new products and services, and escalate to the Premium Program Manager when necessary.
 </li>
 <li>
 Participate in Premium program sponsorship, events &amp; initiatives that contribute in promoting the program image.
 </li>
 <li>
 Retain Client ownership (strong knowledge of client account, transactions and all issues related to client)
 </li>
 </ul>
 
 
 
 
 
 Job Requirements:
 
 
 
 
 
 <ul>
 <li>
 Bachelor degree in Business Administration / Finance or Economics
 </li>
 <li>
 min. 2-5 years in banking relationship management and sales of retail products.
 </li>
 <li>
 Fluency in English is a must.
 </li>
 <li>
 Excellent Communication and Time Mgt. Skills.
 </li>
 <li>
 Very good Networking and selling skills.
 </li>
 </ul>
 
 
</div>

Premium Relationship Officer

Abu Dhabi Islamic Bank - Egypt

<div>
 
 
 JOB PURPOSE:
 
 
 
 To manage a portfolio in Commercial Banking Unit, marketing &amp; soliciting new relationships in-order to achieve predetermined objectives, with coverage of Cairo and other governorates in Egypt (excluding Alex and Delta)
 
 
 
 KEY ACCOUNTABILITIES:
 
 
 
 
 Functional:
 
 
 <ol>
 <li>
 Screens Proposed Customers against Target Market Plan and Risk Acceptance Criteria, to initially identify ADIB EGYPT credit risk appetite for obligors and setting the facility structure, subject to Business and Risk Management approvals and the Wholesale Bank Policy.
 </li>
 <li>
 Furnishes / updates the Business Analyst with client information, financial statements, and relevant data, for the different types of CA reviews (Annual, Initial, Interim etc.).
 </li>
 <li>
 Reviews/Approves extensions of credit (for Credit Officers) and ensure that the data within these extensions of credit are accurate and that they are designed with the appropriate requested facility package and all credit risks are properly addressed.
 </li>
 <li>
 Ensures that the extensions of credit are consistent with the relationship profile and endorsing the risk/reward balance.
 </li>
 <li>
 Ensures appropriate obligor / facility risk ratings in line with the risk ratings Policy of the bank.
 </li>
 <li>
 Conducts regular accounts follow up assisted by periodical reports to avoid the manifestation of past dues, excess and the breach of terms and conditions of the approved facilities.
 </li>
 <li>
 Monitors changes in the risk position of the clients using renewal and monitoring tools, and are promptly communicated to Business and Risk managers.
 </li>
 <li>
 Maintains regular contacts with customers to sort any internal/ departmental issues with immediate action, supporting CSU Service Unit to serve customers in the best way, as per approved SLA.
 </li>
 <li>
 Conducts periodic client calls / site visits and document client calls with the frequency indicated in the Credit Analysis section.
 </li>
 <li>
 Maintains customer loyalty and promote brand identity by providing excellent customer service via regular updates and reviews on bank&rsquo;s range of financial products as well as customers&rsquo; financial needs.
 </li>
 <li>
 Provides quality service to clients and closely follow up and ensure the processing of all requests (new facilities, increase of existing facilities, amendments, waivers, operations requests etc) up to their satisfaction duly within SLAs without deviation.
 </li>
 <li>
 Conducts marketing calls to screen the market And approaching potential relationships.
 </li>
 <li>
 Identifies expansion opportunities with existing clientele base to achieve portfolio growth.
 </li>
 <li>
 Monitors practices of competition and report findings to Unit &amp; Department Heads.
 </li>
 <li>
 Provide product specialists with qualified referrals for cross-sell. Responsible for overall parent relationship management and providing a wide range of treasury, cash management, trade and corporate finance products and solutions.
 </li>
 <li>
 Monitors Past Dues Report, and take any required action, after consulting with Unit Head and/or Wholesale Bank Head.
 </li>
 <li>
 Ensures that extensions of credit follow regulatory limits and the Central Bank of Egypt regulations and guidelines.
 </li>
 <li>
 Initiates &ldquo;credit checking&rdquo; and &ldquo;Central de Risqu&eacute; &ndash; CBE&rdquo; requests, and ensure their completeness by the time of the credit approval.
 </li>
 <li>
 Provides recommendations to improve the current procedures and processes to ensure that work is carried out in an efficient manner.
 </li>
 <li>
 And any other assigned tasks.
 </li>
 </ol>
 
 
 QUALIFICATIONS:
 
 
 
 
 
 Academic and professional qualifications
 
 
 
 <ul>
 <li>
 University/College Degree
 </li>
 <li>
 MBA is an advantage
 </li>
 <li>
 Core Credit Course
 </li>
 </ul>
 
 
 
 Experience and other requirements
 
 
 
 <ul>
 <li>
 
 Basic Qualifications:
 
 </li>
 <li>
 Islamic Banking Knowledge
 </li>
 <li>
 Sound understanding of corporate, treasury, cash and trade, corporate lending products and other products offered
 </li>
 <li>
 Strong credit appraisal and marketing skills, with the ability to interpret complex financial information.
 </li>
 <li>
 High quality experience in a credit management position
 </li>
 <li>
 Proven track record of meeting/exceeding revenue target
 </li>
 <li>
 Excellent interpersonal skills, including listening skills/temperament
 </li>
 <li>
 Excellent communication (written and verbal) and negotiation skills
 </li>
 <li>
 Able to build and sustain good personal contacts with client executives at varying levels of seniority, balancing client needs and ADIB objectives/priorities
 </li>
 <li>
 Creativity - an enquiring mind willing to develop a detailed understanding of client issues/needs and develop ideas/solutions in response Strong work ethic; high energy levels; results oriented - a self-starter prepared to take the initiative to start topics and/or follow issues through, whilst exercising judgment as to when to seek assistance
 </li>
 <li>
 Networking - Maintaining close contact with coverage, product and risk specialists within ADIB EGYPT.
 </li>
 <li>
 Natural Team Player - Having an adaptable/flexible approach; willing to work in a co-operative manner to fulfil client and internal requirements.
 </li>
 <li>
 
 Years of experience:
 
 </li>
 <li>
 ARM: 2-3 years
 </li>
 <li>
 RM: Min 5 years + Credit Course
 </li>
 <li>
 SRM: Min 10 years + Credit Course
 </li>
 </ul>
 
 
</div>

Corporate Banking ARM/RM/SRM (Cairo & Alex)

talabat

<div>
 talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 
 Role Summary
 
 
 
 An Operations Manager Dispatch controls the workflow of dispatchers who serve the logistics/supply chain riders. It is their responsibility to ensure all orders are accounted for in each shipment and to ensure each order arrives on time.
 
 
 
 What&rsquo;s On Your Plate?
 
 
 
 <ul>
 <li>
 Ownership in taking important planning and strategy decisions.
 </li>
 <li>
 Oversee budgeting, reporting, planning, and auditing.
 </li>
 <li>
 Contribute to the development, implementation, and review of procedures in cooperation with regional and central teams.
 </li>
 <li>
 Examine data to identify trends and performance improvement opportunities.
 </li>
 <li>
 Reach set targets by driving the mindset towards the company&rsquo;s values and strategy.
 </li>
 <li>
 Share status updates of the operations with upper management and set action plans for improvements.
 </li>
 <li>
 Build a strong relationship with senior stakeholders.
 </li>
 <li>
 Participating in and contributing to the promotion of the company&rsquo;s culture and encouraging top performance and high morale.
 </li>
 <li>
 Provide strong and inspired leadership for the organization.
 </li>
 <li>
 Plan and review compensation actions.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 English proficiency at B1 level or above
 </li>
 <li>
 Proven background in BPO and E-commerce operations
 </li>
 <li>
 Minimum 3 years of management experience in operations
 </li>
 <li>
 Experience managing large-scale and complex operations
 </li>
 <li>
 Experience handling multi-market accounts
 </li>
 <li>
 Six Sigma Green Belt certification is a plus
 </li>
 </ul>
</div>

Manager Logistics Operations - Dispatching

<div>
 
 We&rsquo;re looking for talented professional RM to join our
 
 Affluent &amp; Private Team
 
 
 
 
 
 
 If you have minimum 1 year of experience in the Affluent / Wealth segment and aspire to grow within a strong career path, this opportunity for you!
 
 
 
 
 <ul>
 <li>
 
 
 Job duties
 
 
 </li>
 <li>
 Provide banking services/products in professional manner to Affluent Customers.
 </li>
 <li>
 Manage customers' portfolios to effectively increase the bank's segment profit ability.
 </li>
 <li>
 Ensure constant contract with Affluent Customers through prudent approach aiming at diversifying and expanding existing portfolios.
 </li>
 <li>
 Propose and promote services and products that best fit the needs of targeted customers
 </li>
 <li>
 Ensure to meet target of business sales plan and optimize the benefit of advantages of the area covered by the branch.
 </li>
 <li>
 Ensure constant contact plan with affluent customers through prudent approach of deepening existing portfolios as well as attracting new customers as part of the on- boarding plan.
 </li>
 <li>
 Prepare credit application and required document to be sent to concerned entity for analysis and approval.
 </li>
 <li>
 Conduct site visits to prospect customers to attract new clients.
 </li>
 <li>
 Ensure providing prompt assistance to Affluent &amp; Private Clients.
 </li>
 <li>
 Ensure customers' satisfaction and alignment with concerned functions to solve any complaints.
 </li>
 <li>
 Willing to join opportunities available all over Egypt.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 
 Qualifications &amp; Skills
 
 
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Knowledge of the Banking Services &amp; Knowledge of the Banking Products.
 </li>
 <li>
 Knowledge of Banking Systems, Software, and Tools.
 </li>
 <li>
 2-4 years of experience at the banking sector.
 </li>
 <li>
 Minimum 1 year of mandatory experience in the Affluent segment.
 </li>
 <li>
 Time Management.
 </li>
 <li>
 Problem Solving.
 </li>
 <li>
 Target Orientation.
 </li>
 <li>
 Judgment and Decision Making.
 </li>
 <li>
 Numeracy.
 </li>
 <li>
 Sales Management.
 </li>
 <li>
 Active Learning.
 </li>
 <li>
 Business Communication.
 </li>
 <li>
 Teamwork.
 </li>
 <li>
 Customer Service /Orientation.
 </li>
 </ul>
 
 
</div>

Affluent & Private Clients Relationship Manager

<div>
 
 1.JOB PURPOSE:
 
 
 Assess the creditworthiness of the potential/ existing borrowing SME &amp; BB names. Analysing financial information and market date and based on this information conduct a recommendation to the senior risk managers. Recommending facility structure the best suits the borrowing names and serve ADIBE rights. Communicating with different stakeholders at ADIBE and gather the non-financial date to predict patterns and trends. Assist the Underwriting team leader/Senior Underwriting team leader in managing and overseas the Sizable SME &amp; BB portfolio.
 
 
 2.KEY ACCOUNTABILITIES:
 
 <ul>
 <li>
 Ensure compliance with credit application SME's credit program, policies, target market risk acceptance criteria, and customer selection criteria.
 </li>
 <li>
 Analysing financial information, such as statements, management accounts, and cash flow statements. &ldquo;Generate financial ratios, using computer programs, to evaluate customers' financial status.&rdquo;
 </li>
 <li>
 Conducting credit applications, including the credit analysis and credit due diligence for all the credit files and credit limits reviews for existing borrowing names.
 </li>
 <li>
 Making recommendation to the Senior Underwriting managers on cases understudy, annual reviews, and daily transactions.
 </li>
 <li>
 Conduct periodic site visits to existing and prospective clients to assess their business activity, financial performance, and creditworthiness.
 </li>
 <li>
 Comparing liquidity, profitability, and credit histories of establishments being evaluated with those of similar establishments in the same industries.
 </li>
 <li>
 Developing models of credit information to predict patterns and trends.
 </li>
 <li>
 Monitoring Credit portfolios to ensure timely repayment and identify potential risks.
 </li>
 <li>
 Staying up-to-date on market and industry trends that could impact credit risk.
 </li>
 <li>
 Collaborating with other risk unit departments, such as EW, Fraud, Credit administration, credit admin to ensure credit healthiness of the borrowing names.
 </li>
 <li>
 Communicating with SMEs/ BB relationship managers to gather and understanding the borrowing clients&rsquo; information.
 </li>
 </ul>
 
 3.QUALIFICATIONS:
 
 
 Minimum Qualifications
 
 <ul>
 <li>
 Education
 </li>
 </ul>
 
 Post-graduate degree, preferably in finance, business administration, management, economics, or a similar field.
 
 
 Credit Course is required.
 
 <ul>
 <li>
 Experience
 </li>
 </ul>
 
 Senior SME Credit Analyst: 3-5 years of relevant banking experience, preferably with Advanced credit course.
 
 
 SME Credit Analyst: 1-3 years of relevant banking experience, preferably in areas such as investment or commercial banking.
 
 <ul>
 <li>
 Additional Knowledge:
 </li>
 </ul>
 
 Strong analytical, finance, financial modelling, credit, and transaction structuring skills is an advantage.
 
 
 Ability to assess the viability of borrowing clients and embedded risks.
 
 
 Good knowledge of credit approval processes &ndash; origination to disbursement.
 
 
 Excellent critical thinking, analytical and presentation skills, and ability to work with or supervise the use of data utilizing standard office software Excel, Word, PowerPoint.
 
 
 Good writing skills.
 
 
 Independent judgement.
 
 
 Ability to contemplate risk &amp; returns.
 
 
 Work under pressure / Problem Solving.
 
 
 Highly trustworthy.
 
 
 Handle multiple tasks simultaneously.
 
 
 Planning and Control
 
 
 Self-motivation &amp; Team Working
 
 
 Excellent written and oral communication skills in English is required
 
</div>

SME's Credit Risk Analyst /SME Senior Credit Risk Analyst

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