sales engineer

engineering manager

field service engineer

sales support engineer

senior cost engineer

senior solutions engineer

Cisco

Meet the Team
<br>As a Solutions Engineer at Cisco, you will work closely with the Service Provider Sales team to identify the needs one of Cisco’s most strategic Service Provider accounts in Saudi Arabia, demonstrate Cisco solutions, and design tailored products that drive digital transformation. You will provide expert technical guidance focused on customer success and aligned outcomes, while enjoying the flexibility to handle your work in a way that delivers the best results for both the customer and your team. This role requires a senior technical leader who combines Data Center architecture expertise, Enterprise networking and cybersecurity solutions with strong AI, automation capable of guiding customers toward fully autonomous, AI-driven networks.
<br><br>
Your Impact
<br>As a Solution Engineer, you will play a pivotal role in accelerating Cisco's leadership by acting as a trusted technical advisor and solution architect. Your expertise will be crucial in translating service provider objectives into comprehensive, impactful architecture and solution strategies across Cisco’s diverse portfolio. Serve as the technical lead within the account team, building trusted advisor relationships with senior IT and business leaders.
<br><br>
<ul>
<li>Own the end-to-end technology vision and architecture, spanning Service Provider networks, Data Center, Cloud, Automation, Cybersecurity and AI driven operations.</li>
<li>Lead the design of large-scale, highly scalable Data Center, Enterprise Networking and cybersecurity architectures, aligned with future autonomous networking models.</li>
<li>Lead AI-driven network transformation initiatives, including:</li>
<li>Applying AI/ML and LLM models to network operations, assurance, planning, and optimization</li>
<li>Positioning Agentic AI for closed-loop decision making, intent execution, and self-healing networks</li>
<li>Integrating AI capabilities across transport, Data Center, cloud and cybersecurity domains</li>
<li>Articulate and demonstrate the business impact of AI on network efficiency, cost optimization, resilience, and customer experience.</li>
<li>Lead network automation and orchestration strategy, with deep expertise in DNA Center, Nexus Dashboard, Cisco Intersight and Cisco Crosswork Automation portfolio</li>
<li>Collaborate with account teams, product leaders, and executives to influence roadmaps, investment decisions, and long-term transformation strategy.</li>
<li>Develop and present high-impact technical proposals, architectures, and demonstrations.</li>
<li>Support proof of concepts (POCs), pilots, and solution validation to accelerate decision-making and adoption.</li>
</ul>
Minimum Qualifications
<br><br>
<ul>
<li>Extensive experience (5 years minimum in presales, consultative, or solution architect roles), demonstrating a proven presales track record in designing and deploying complex solutions, particularly in routing, switching, data center, cloud and cybersecurity.</li>
<li>Deep technical expertise in:</li>
<li>Scalable, AI-ready Data Center architecture including compute solutions, data center networking, ACI, cloud-native technologies (K8s, Docker), CI/CD, automation, DevOps practices</li>
<li>Enterprise network architectures using Cisco routing, switching and wireless solutions, SD-WAN, SASE, modern AI Ops/ML Ops, and programming/scripting capabilities.</li>
<li>Cybersecurity architecture including Cisco Secure Access (or competitor solutions), Security Service Edge, Zero Trust Network Access (ZTNA) and Firewall as a Service</li>
<li>Strong AI and automation expertise, including:</li>
<li>Applied understanding of AI/ML models for networking use cases such as assurance, optimization, planning, and predictive operations</li>
<li>Architectural or hands-on knowledge of LLM-based systems for operational insights, automation, and decision support</li>
<li>Experience designing or positioning Agentic AI frameworks to enable closed-loop, intent-based, and autonomous network operations</li>
<li>Strong understanding of Cisco technologies and architecture, with proven cross-architecture experience to translate client objectives into comprehensive solutions across Cisco’s full portfolio.</li>
<li>Ability to simplify complex technical concepts for both technical and non-technical audiences, coupled with strong executive-level communication skills.</li>
<li>Solid experience engaging directly with customers, applying consultative selling techniques, understanding financial pain points, and aligning solutions with customer business models to drive value realization and adoption.</li>
<li>Demonstrated ability to collaborate effectively with internal product and engineering teams, CX, and partners.</li>
<li>An outcome-driven narrative and a strong focus on delivering impactful architecture and solution strategies.</li>
</ul>
Preferred Qualifications
<br><br>
<ul>
<li>Bachelor’s degree in electrical engineering, Computer Science, or a related field.</li>
<li>Cisco certifications (e.g., CCNP, CCIE) or equivalent vendor credentials.</li>
<li>Service Provider Routing and Transport, including SR-MPLS and SRv6</li>
<li>Mobility and 5G Core network design and evolution</li>
<li>Advanced network assurance architectures, including telemetry-driven assurance, AI-based fault detection, performance analytics, and service visibility</li>
<li>Ability to work effectively, add value as a team member, and assume a proactive approach to your career, demonstrating a growth mindset and adaptability.</li>
<li>Excellent written and verbal communication, listening, and strong presentation skills.</li>
<li>Experience in Saudi Arabia market is highly desirable, with Arabic language proficiency considered a significant plus.</li>
<li>Exceptional presentation and storytelling skills, including:</li>
<li>CxO-level presentations</li>
<li>Translating AI and technical complexity into clear business outcomes</li>
<li>Leading executive briefings, vision workshops, and strategy sessions</li>
<li>Proven ability to build trusted relationships with C-level executives and senior stakeholders.</li>
</ul>
Why Cisco?
<br><br>
At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
<br>Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
<br>We are Cisco, and our power starts with you.

Solutions Engineer - Service Provider

Envision Employment Solutions

<div><p><b>Envision Employment Solutions </b>is currently hiring <b>Senior Data Management Engineers </b>for one of our partners, a global leader in IT Services and IT Consulting.</p><p></p><p><b>
Job Summary:</b></p><p>
We are seeking a Senior Data Management Engineer with strong expertise in data architecture, integration, and transformation, particularly using Informatica tools.</p><p></p><p>
The ideal candidate will design and implement end-to-end enterprise data solutions that ensure data accessibility, quality, governance, and scalability across business domains.</p><p></p><p>
You will collaborate with cross-functional stakeholders to translate business requirements into secure, reliable, and high-performance data systems..</p><p></p><p><b>
Responsibilities:</b></p><ul><li>
Design, build, and maintain robust ETL processes and data pipelines using Informatica (PowerCenter, IDQ, or Cloud Data Integration)</li><li>
Develop and optimize data integration workflows for structured and unstructured data sources</li><li>
Ensure data quality, integrity, governance, and security across enterprise platforms</li><li>
Participate in data modeling and architecture discussions</li><li>
Collaborate with data architects, business analysts, and application teams to align data solutions with business requirements</li><li>
Maintain documentation of data flows, transformations, and system architecture</li><li>
Troubleshoot performance bottlenecks and resolve complex data-related issues</li><li>
Support enterprise data governance and metadata management initiatives</li></ul><br>
<b>
Requirements</b><br>
<ul><li>
Bachelor&rsquo;s degree in Computer Science, Information Systems, or related field</li><li>
3 to 5 years of experience in data engineering or data management roles</li><li>
Strong hands-on experience with Informatica (PowerCenter, IDQ, or Cloud Data Integration)</li><li>
Strong SQL skills and experience with relational databases (Oracle, SQL Server, etc.)</li><li>
Solid understanding of data warehousing concepts and enterprise data architecture</li><li>
Experience in data governance and metadata management</li><li>
Familiarity with cloud data platforms (AWS, Azure, or GCP) is a plus</li><li>
Strong analytical and troubleshooting skills</li><li>
Very good communication skills in English</li></ul><br>
<b>
Benefits</b><p><b><br>
Benefits &amp; Work Setup</b></p><ul><li>
Basic salary</li><li>
Social insurance</li><li>
Family Medical Insurance (BUPA)</li><li><b>
Location:</b> Riyadh, Saudi Arabia</li><li><b>
Work Model:</b> Hybrid &ndash; 2 days in the office and 3 days remote. If assigned to a project, you may be required to work from the client&rsquo;s premises on a daily basis, depending on the project requirements.</li><li><b>
Working Hours:</b> 9 AM to 6 PM</li><li><b>
Days Off:</b> Fridays and Saturday</li></ul></div>

Senior Data Management Engineer

HALA

<div>
 <p>
  <strong>
   Who Are We
  </strong>
 </p>
 <p>
  <br/>
  HALA is a leading fintech player in the MENAP region that aims to redefine financial services and build the future bank of SMEs. HALA aims at empowering SMEs to start, run, and grow their businesses by providing them with cutting-edge financial and technological tools.
 </p>
 <p>
  <br/>
  HALA currently holds multiple entities in UAE, Saudi Arabia and Egypt (including HALA Payments and HALA Logistics) and offers solutions that enable merchants to digitize their payments as well as manage their sales and operations.
 </p>
 <p>
  <br/>
  Founded in 2017, HALA is currently licensed by the Saudi Arabian Central Bank.
 </p>
 <p>
  &nbsp;
 </p>
 <p>
  <strong>
   Job Summary:&nbsp;
  </strong>
 </p>
 <p>
  Result-oriented Site Reliability Engineer with 2-4 years of experience in maintaining and improving the reliability, scalability, and performance of complex distributed systems. Proficient in using industry-leading tools and technologies to optimize infrastructure and automate operational tasks. Skilled in incident management, monitoring, and deployment automation. Strong problem-solving and collaboration abilities, ensuring seamless operations for high-traffic FinTech applications.
  <br/>
  <br/>
  <strong>
   Job Responsibilities
  </strong>
  :
 </p>
 <ul>
  <li>
   Designing and implementing scalable and reliable infrastructure, ensuring high availability and optimal performance of HALA applications
  </li>
  <li>
   Collaborating with development teams to integrate reliability and resilience into the software development lifecycle.
  </li>
  <li>
   Conducting post-incident reviews and root cause analysis to identify areas of improvement and prevent future system failures.
  </li>
  <li>
   Implementing monitoring and alerting systems to proactively identify and address potential issues.
  </li>
  <li>
   Automating routine tasks to streamline operations and reduce manual intervention, contributing to overall system efficiency.
  </li>
  <li>
   Participating in on-call rotations to provide 24/7 support and quick resolution of critical incidents.
  </li>
  <li>
   Ensuring compliance with industry standards and best practices in system reliability and security.
  </li>
 </ul>
 <p>
  &nbsp;
 </p>
 <p>
  <strong>
   Technical Knowledge:
  </strong>
 </p>
 <ul>
  <li>
   Senior knowledge in managing MongoDB and PostgresDB
  </li>
  <li>
   Expert knowledge in managing and implementing ArgoCD or/and FluxCD
  </li>
  <li>
   Expert knowledge in Grafana and Prometheus
  </li>
  <li>
   Senior knowledge in Cloud Platforms (Oracle Cloud, AWS, GCP)
  </li>
  <li>
   Expert knowledge Kubernetes and Containers
  </li>
  <li>
   Expert knowledge in Terraform and Ansible
  </li>
 </ul>
 <p>
  &nbsp;
 </p>
 <p>
  &nbsp;
 </p>
 <strong>
  What We Offer You
  <br/>
 </strong>
 <strong>
  We believe you will love working at HALA!
 </strong>
 <ul>
  <li>
   We have an inclusive and diverse culture that encourages innovation and flexibility in remote, in-office, and hybrid work setups.
  </li>
  <li>
   We offer highly competitive compensation packages, including the potential for shares.
  </li>
  <li>
   We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.
  </li>
  <li>
   Join a talented team of over 30 nationalities working in 7 countries and gain valuable experience in an exciting industry.
  </li>
  <li>
   We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.
  </li>
  <li>
   You will be given a lot of responsibility and trust.&nbsp;We believe that the best results come when the people responsible for a function are given the freedom to do what they think is best.
  </li>
 </ul>
 &nbsp;
 <strong>
  If you think you have what it takes to join a remarkable team #apply_now&nbsp;
 </strong>
 <p>
  &nbsp;
 </p>
</div>


Senior Site Reliability Engineer

TAWANTECH

<div><b>Job Summary</b><p>
Seeking a Senior Support Engineer with strong hands-on experience in FALCON Platform to provide L2/L3 production support, ensure system stability, and optimize fraud detection performance within a banking environment.</p><p></p><b>
Key Responsibilities</b><ul><li>
Provide production support and incident resolution (SLA-driven).
</li><li>Monitor fraud alerts, transactions, and system performance.
</li><li>Troubleshoot application, database, and integration issues.
</li><li>Support system upgrades, patches, and deployments.
</li><li>Perform root cause analysis (RCA).
</li><li>Coordinate with fraud operations, core banking, and IT teams.</li></ul><br>
<b>
Requirements</b><br>
<br>
<b>Requirements</b><ul><li>
5+ years in banking application support.
</li><li>Hands-on experience with FALCON Fraud Management System.
</li><li>Strong SQL and Unix/Linux knowledge.
</li><li>Understanding of fraud monitoring (cards &amp; digital payments).
</li><li>Familiar with ITIL processes.</li></ul></div>

Senior Support Engineer

<div><div>At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.</div><div><br>
Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.</div><div></div><div>
At F5, our mission is based on the fact that businesses depend on apps.</div><div>
Our long-standing belief that applications are the most valuable assets of any organization in the digital age has been the foundation of our strategy to become the leader in multi-cloud application services. When you combine F5&rsquo;s, expertise powering over half of the world&rsquo;s applications across all types of environments, you have a company that knows how to deliver and secure more applications, and more value, than any company in the industry.</div><div></div><div>
This means that we are able to deliver and protect applications&mdash;revenue generating, brand-anchoring applications&mdash;from the point at which they are created through to the point when consumers interact with them. In other words, from &ldquo;code to customer.&rdquo; This makes the combined forces of F5, absolutely essential to every digital organization in the world, including the world&rsquo;s largest enterprises, service providers, financial and educational institutions, government entities, and consumer brands.</div><div></div><div>
At F5 we actively build a culture that everyone can be themselves and reach their full potential. As a global business leader, we know diversity drives innovation, makes everything we build better for our customers, and fuels our success. We know the magic ingredient is our differences, when embraced with humility and respect. And because we know this, we believe that top talent is found in a diversity of individual backgrounds, experiences, and perspectives to help us all thrive.</div><div></div><div>
We currently have an opportunity for a talented Senior Solutions Engineer (Sr SE) to join our Saudi Arabia organisation . This is a sales and technical role with focus on customer/partners and is part of the sales organization. The Sr SE&rsquo;s primary responsibility is to support the sales team with technical skills and provide technical knowledge around F5 solutions to our customers. To be effective, a Sr SE needs to have excellent technical skills and knowledge on both F5 products and the &ldquo;eco-system&rdquo; that we work in. Fear not, we do provide training and certification to keep abreast with these critical skills!</div><div></div><div>
The high-level objective is to achieve the allocated sales target and selling relevant F5 solutions and products to our customers business needs, in partnership with the Sales Account Manager. From our customer(s) perspective, the Sr SE is a trusted adviser who proactively learns and understands their technical and business challenges and can propose effective solutions to mitigate their concerns/offer gainful solutions. The F5 Sr SE not only presents the technical features but also business benefits in the Technical Value Proposition.</div><div></div><div>
Primary Responsibilities:</div><ul><li><div>
Responsible for upholding F5&rsquo;s Business Code of Ethics and for promptly reporting violations of the Code or other company policies.</div></li></ul><div></div><div>
Global Responsibilities</div><ul><li><div>
Provides complex design and systems engineering configurations</div></li><li><div>
Partners with product development and product management to assist with Change Request (CR) and Customer Special Request (CSR) cases</div></li><li><div>
Maintains a high level of technical knowledge of F5 and the relevant industry</div></li><li><div>
Utilize the F5 Sales Strategy and Solution Messaging to identify solutions for customer business objectives</div></li><li><div>
Participate in the development and support of presentations for customers and partners</div></li><li><div>
Clearly articulate technical elements of the F5 value proposition to customers and partners</div></li><li><div>
Maintain knowledge of competitive landscape and share knowledge with CAT team</div></li><li><div>
Contribute to the creation of case studies, white papers, and media articles for customers and/or partners</div></li><li><div>
Foster a collaborative, team-based environment, sharing best practices and building lasting relationships</div></li><li><div>
Effectively negotiate and pursue conflict resolution</div></li><li><div>
Actively utilize SE tools: SalesForce.com, Idea, EDGE, Mainstreet and other SE readiness programs</div></li><li><div>
Partner with sales team to maintain detailed account profiles including organizational charts, customer products, strategy and technology needs</div></li><li><div>
Understand and effectively utilize F5 organizational resources</div></li><li><div>
Consistently provide world-class customer service during pre-sales, implementation, and post-sales activities</div></li><li><div>
Lead strategic (organizational) opportunities</div></li><li><div>
Well developed SME focus for one technology</div></li><li><div>
Deliver customized product presentations using an advanced solution-based sales approach</div></li><li><div>
Proactively provide consultative support</div></li><li><div>
Create customer documentation for POC</div></li><li><div>
Understand business requirements involved with technical account strategy</div></li><li><div>
Work effectively with Engineering, Product Development, and Technical Support organizations</div></li><li><div>
Solve problems independently and creatively</div></li><li><div>
Perform other related duties as assigned</div></li></ul><div></div><div>
Channel support activities include:</div><ul><li><div>
Support F5 channel partner sales initiatives</div></li><li><div>
Provide channel partners sustainable training on F5 solutions and competitive differentiation</div></li><li><div>
Provide channel partners technical expertise and oversight as required</div></li><li><div>
Proactively provide consultative support</div></li><li><div>
Work in collaboration with Channel and Sales management to establish channel partners and to qualify partner&rsquo;s ability to sell F5 solutions</div></li></ul><div></div><div>
Post sales activities include:</div><ul><li><div>
Understand and follow escalation process</div></li><li><div>
Partner with the F5 Technical Support and customers/partners to resolve issues</div></li></ul><div></div><div>
Qualifications</div><ul><li><div>
Multiple years of related experience working within Cloud, Security, Application Delivery, Network Infrastructure, DevOps, SaaS, IaaS or PaaS environments.</div></li><li><div>
Strong presentation, communication, account management (pre-sales) skills</div></li><li><div>
Significant experience and a number of years pre-sales / Systems Engineering expertise</div></li><li><div>
BS/BA or equivalent work experience</div></li><li><div>
F5 core product experience or relevant experience in key competitor offerings required</div></li><li><div>
In-depth industry knowledge and understanding of F5 technologies, solutions and product offerings strongly preferred</div></li><li><div>
Fluent English with good written and oral communication skills</div></li><li><div>
First class presentation skills</div></li><li><div>
Experience with MS office suite or Works</div></li></ul><div></div><div>
Physical Demands and Work Environment</div><ul><li><div>
The role is hybrid based</div></li><li><div>
While we encourage remote/virtual meetings, the nature of the role requires travel</div></li><li><div>
This is a self-driven role, so career growth and development are available at every stage of your career</div></li></ul><ul><li><div>
The position reports to the Director of Solutions Engineering based in Dubai</div></li><li><div>
Competitive pay, <div>family friendly benefits</div>, and cool perks</div></li></ul><div></div><div>
F5 is an equal opportunity employer and welcomes diversity in the workplace.</div><div>
The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.</div><div></div><div>
Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Yello/Workday (ending with f5.com or @myworkday.com).</div><div></div><div>
The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.</div><div></div><div>
Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com).</div><div></div><div>
Equal Employment Opportunity</div><div></div><div>
It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting <div>accommodations@f5.com</div>.</div></div>

Sr. Solutions Engineer

Hitachi Energy

<div><p><b>Description</b><br>
</p><br>
<p><b>The Opportunity</b></p><p></p><p>
We are seeking a motivated and enthusiastic Senior Service Engineer &ndash; SCMS to join our team. In this role, you will work independently in the Grid Automation field with opportunities to hold technical discussions with customers and travel across the respective country. As a responsible Senior Service Engineer, you will oversee SLA Programs, Retrofit Upgradations, Extensions, and Modifications of Substation Automation systems for assignments classified as medium or high complexity. You will manage completion of all site activities efficiently, cost-effectively, and in accordance with contract specifications, quality standards, and safety requirements.</p><p></p><p><b>
How You&rsquo;ll Make an Impact</b></p><p></p><ul><li><p>
Represent the Service Engineering function at project and customer meetings and contribute to creating the project execution philosophy and plan. Manage implementation of the project philosophy and plan.</p></li><li><p>
Support continuous improvement of project processes, products, and system design through lessons learned feedback and assist Project Managers in issuing claims (new scope of work, cost impact, time impact, risk quantifications, etc.).</p></li><li><p>
Manage implementation of changes in design and commissioning as per change management processes and support the tendering team to estimate efforts required for service engineering activities and collaborate with other teams to solve challenging problems and create work plans for your area of responsibility, proactively managing tasks to deliver on time, on quality, and at targeted cost.</p></li><li><p>
Conduct real-time risk and opportunity assessments during execution of service engineering activities to ensure safe implementation and identify potential variation requests to support contract claims. Report early any contract, quality, program, or cost issues to management with recommendations for resolution.</p></li><li><p>
Act as the Hitachi Energy lead for service engineering activities on a project and ensure that Hitachi Energy is presented professionally in all customer interactions. Interface with customers and external providers for approval of plant acceptance criteria, closure of open issues, and acceptance tests. Coordinate site activities focused on finalizing customer acceptance certification.</p></li><li><p>
Manage external organizations providing equipment, systems, or services to the Service Engineering team (e.g., issue permits to work, provide guidance on health and safety requirements and work practices, accept completed work) and actively develop and coach colleagues. Cultivate a network of engineering peers within and outside the business unit. Take a lead role in developing the function within the business unit by gathering and sharing best practices.</p></li><li><p>
Follow and provide feedback on standard processes and tools. Ensure implementation of agreed procedures so that all site activities comply with safety regulations and contractual requirements.</p></li><li><p>
Prepare project documentation such as Schedule, SAT, MoS, RA, Site Visit Reports, Incident Reports, RCA, etc., in coordination with TL &amp; PM.</p></li><li><p>
Prepare design documentation, HMI, and database as per project requirements and perform modification, extension, and upgrade works including scheme checks, system power-up, system integration, communication verification, database engineering and modifications, signal tests, implement cybersecurity controls, cybersecurity tests, SAT, energization checks, etc.</p></li><li><p>
Perform preventative and corrective maintenance works and obtain approvals from customers for Service Engineering activities on SCMS systems. Apply and implement safety rules on project sites according to regulations and proactively coordinate and report to the Service Engineering Team Leader.</p></li><li><p>
You will be ensuring compliance with applicable external and internal regulations, procedures, and guidelines.</p></li><li><p>
Living Hitachi Energy&rsquo;s core values of safety and integrity, taking responsibility for your actions while caring for colleagues and the business.</p></li></ul><p></p><p><b>
Your Background</b></p><p></p><ul><li><p>
A bachelor&rsquo;s degree in electrical or mechanical engineering.</p></li><li><p>
6 to 10 years of experience as an SCMS engineer with design and commissioning experience of related systems and products.</p></li><li><p>
Knowledge of Substation Automation Systems and different communication protocols (IEC101, IEC104, IEC61850, LON, SPA, Modbus, etc.).</p></li><li><p>
In-depth product knowledge of both Hitachi Energy Micro SCADA and RTU systems and IEDs of various makes.</p></li><li><p>
Experience in MS Office, Visio, IET, ITT, PCM, Mincom, Digs, etc and knowledge of control and interlocking logic in substations and ntermediate knowledge of OT cybersecurity requirements.</p></li><li><p>
Proficiency in both spoken and written English is required.</p></li></ul><p></p><h2 class="jobSectionHeader"><b>
Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a </b><b>general inquiry form</b><b> on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.</b></h2><p></p><h2 class="jobSectionHeader"><b>
This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.</b></h2></div><p></p>

Senior Service Engineer - SCMS

Proterial

<div><p><b>Location:
</b></p>Riyadh, Riyadh, Saudi Arabia
<p></p><p><b>Job ID:
</b></p>R0120304
<p></p><p><b>Date Posted:
</b></p>2026-03-03
<p></p><p><b>Company Name:
</b></p>HITACHI ENERGY LTD
<p></p><p><b>Profession (Job Category):
</b></p>Engineering &amp; Science
<p></p><p><b>Job Schedule:
</b></p>Full time
<p></p><p><b>Remote:
</b></p>No
<p></p><p><b>Job Description:
</b></p><div><p><b>The Opportunity
</b></p><p></p><p>We are seeking a motivated and enthusiastic Senior Service Engineer &ndash; SCMS to join our team. In this role, you will work independently in the Grid Automation field with opportunities to hold technical discussions with customers and travel across the respective country. As a responsible Senior Service Engineer, you will oversee SLA Programs, Retrofit Upgradations, Extensions, and Modifications of Substation Automation systems for assignments classified as medium or high complexity. You will manage completion of all site activities efficiently, cost-effectively, and in accordance with contract specifications, quality standards, and safety requirements.
</p><p></p><p><b>How You&rsquo;ll Make an Impact
</b></p><p></p><ul><li><p>Represent the Service Engineering function at project and customer meetings and contribute to creating the project execution philosophy and plan. Manage implementation of the project philosophy and plan.
</p></li><li><p>Support continuous improvement of project processes, products, and system design through lessons learned feedback and assist Project Managers in issuing claims (new scope of work, cost impact, time impact, risk quantifications, etc.).
</p></li><li><p>Manage implementation of changes in design and commissioning as per change management processes and support the tendering team to estimate efforts required for service engineering activities and collaborate with other teams to solve challenging problems and create work plans for your area of responsibility, proactively managing tasks to deliver on time, on quality, and at targeted cost.
</p></li><li><p>Conduct real-time risk and opportunity assessments during execution of service engineering activities to ensure safe implementation and identify potential variation requests to support contract claims. Report early any contract, quality, program, or cost issues to management with recommendations for resolution.
</p></li><li><p>Act as the Hitachi Energy lead for service engineering activities on a project and ensure that Hitachi Energy is presented professionally in all customer interactions. Interface with customers and external providers for approval of plant acceptance criteria, closure of open issues, and acceptance tests. Coordinate site activities focused on finalizing customer acceptance certification.
</p></li><li><p>Manage external organizations providing equipment, systems, or services to the Service Engineering team (e.g., issue permits to work, provide guidance on health and safety requirements and work practices, accept completed work) and actively develop and coach colleagues. Cultivate a network of engineering peers within and outside the business unit. Take a lead role in developing the function within the business unit by gathering and sharing best practices.
</p></li><li><p>Follow and provide feedback on standard processes and tools. Ensure implementation of agreed procedures so that all site activities comply with safety regulations and contractual requirements.
</p></li><li><p>Prepare project documentation such as Schedule, SAT, MoS, RA, Site Visit Reports, Incident Reports, RCA, etc., in coordination with TL &amp; PM.
</p></li><li><p>Prepare design documentation, HMI, and database as per project requirements and perform modification, extension, and upgrade works including scheme checks, system power-up, system integration, communication verification, database engineering and modifications, signal tests, implement cybersecurity controls, cybersecurity tests, SAT, energization checks, etc.
</p></li><li><p>Perform preventative and corrective maintenance works and obtain approvals from customers for Service Engineering activities on SCMS systems. Apply and implement safety rules on project sites according to regulations and proactively coordinate and report to the Service Engineering Team Leader.
</p></li><li><p>You will be ensuring compliance with applicable external and internal regulations, procedures, and guidelines.
</p></li><li><p>Living Hitachi Energy&rsquo;s core values of safety and integrity, taking responsibility for your actions while caring for colleagues and the business.
</p></li></ul><p></p><p><b>Your Background
</b></p><p></p><ul><li><p>A bachelor&rsquo;s degree in electrical or mechanical engineering.
</p></li><li><p>6 to 10 years of experience as an SCMS engineer with design and commissioning experience of related systems and products.
</p></li><li><p>Knowledge of Substation Automation Systems and different communication protocols (IEC101, IEC104, IEC61850, LON, SPA, Modbus, etc.).
</p></li><li><p>In-depth product knowledge of both Hitachi Energy Micro SCADA and RTU systems and IEDs of various makes.
</p></li><li><p>Experience in MS Office, Visio, IET, ITT, PCM, Mincom, Digs, etc and knowledge of control and interlocking logic in substations and ntermediate knowledge of OT cybersecurity requirements.
</p></li><li><p>Proficiency in both spoken and written English is required.
</p></li></ul></div><p></p><h2 class="jobSectionHeader"><b>Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a </b><b>general inquiry form </b><b>on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.
</b></h2><p></p><h2 class="jobSectionHeader"><b>This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.</b></h2></div><p></p>

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