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ABANA ENTERPRISES GROUP CO

<div>ABANA Enterprises Group is looking for a dedicated Customer Care Officer to join our team. 
The Customer Care Officer will be responsible for providing services to customers by responding to inquiries and following up on issues requiring attention through all communication channels. The role involves addressing ABANA&rsquo;s customers&rsquo; needs, meeting their expectations, and ensuring overall satisfaction.
Additionally, the Customer Care Officer will coordinate the activities of the Customer Care Unit to ensure that customer concerns are resolved efficiently and professionally, maintaining a high level of customer satisfaction.
Duties/Core Responsibilities:
<ul><li>Respond promptly to customer inquiries through various channels, including phone, email, live chat, and social media.
</li><li>Handle and resolve customer complaints with a high level of professionalism and empathy.
</li><li>Maintain accurate and detailed records of customer interactions, transactions, feedback, and complaints.
</li><li>Identify and assess customer needs to ensure a high level of satisfaction.
</li><li>Provide accurate information about products and services, and address any issues customers may encounter.
</li><li>Adhere to communication procedures, guidelines, and company policies.
</li><li>Collaborate effectively with internal departments (such as Sales, Technical Support, and Logistics) to ensure timely resolution of customer concerns.
</li><li>Proactively suggest improvements to enhance customer service processes and systems.
</li><li>Escalate unresolved issues to the appropriate department or supervisor when necessary.
</li></ul>Requirements
Education and Training:<ul><li>
Bachelor&rsquo;s degree in Marketing, Business Administration or related field.</li></ul>
Experience<ul><li>
0-2 years of working experience in related field.</li></ul>
Skills and Attributes<ul>
<li>Strong verbal and written communication skills in English</li>
<li>Proficient in MS Office applications.</li>
<li>Ability to work in a fast-paced environment and manage multiple tasks.</li>
<li>Problem-solving skills and analyzing customer complaints or issues to come up with recommendations useful in resolving client problem.</li></ul></div>

Customer Care Officer

Al Ayuni Investment and Contracting Company

<div><ul><li>On-site</li><li><ul><li>
Riyadh, Riyadh Province, Saudi Arabia</li></ul></li><li>
Contracts &amp; Commercial Departement.</li></ul>

<div><div><h2 class="jobSectionHeader">Job description</h2><div><div>
We are seeking a dedicated Commercial Officer to join our team at Al Ayuni Investment and Contracting Company. As a Commercial Officer, you will play a key role in managing and overseeing all commercial activities within the company.<ul><li>
Collaborate with various departments to ensure smooth business operations</li><li>
Negotiate and finalize contracts with clients and suppliers</li><li>
Analyze market trends and develop strategies to maximize profitability</li><li>
Monitor and manage budgets, financial forecasts, and reports</li><li>
Ensure compliance with legal and regulatory requirements</li></ul>
If you are a proactive individual with excellent communication and negotiation skills, we would love to have you on board. Join us in driving the success of Al Ayuni Investment and Contracting Company!</div></div><h2 class="jobSectionHeader">
Job requirements</h2><div><div>
To be considered for the role of Commercial Officer at Al Ayuni Investment and Contracting Company, candidates must meet the following requirements:<ul><li>
Minimum of 5 years of experience in a similar role</li><li>
Bachelor's degree in Business Administration, Finance, or related field</li><li>
Strong understanding of commercial and financial principles</li><li>
Excellent communication and negotiation skills</li><li>
Ability to work well under pressure and meet deadlines</li><li>
Proficiency in Microsoft Office suite</li><li>
Attention to detail and strong analytical skills</li><li>
Ability to work independently and as part of a team</li><li>
Knowledge of contract law and regulations</li></ul></div></div></div></div></div>

Officer I, Commercial

Radisson Hotel Group

<div>Company Description 
Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group&rsquo;s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. 
 
People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter. 
Job Description 
We are currently seeking a Information Technology Officer to join our vibrant team. At RHG , we are in search of individuals who go beyond the resume &ndash; those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences.
We are dedicated to nurturing and growing talent, offering pathways for advancement, and fostering a culture of continuous learning.
As an Information Technology Officer, you bring a cutting-edge blend of innovation, a results-driven approach, and a fervor for advancing technological solutions to our dynamic IT team. Your expertise and dedication will play a pivotal role in steering our technology initiatives to new heights.<ul><li>
Provide hands-on technical support to hotel teams, resolving hardware and software-related issues promptly and efficiently.</li><li>
Collaborate with the IT team to implement, maintain, and troubleshoot network and system infrastructure.</li><li>
Monitor and respond to IT service requests, adhering to service level agreements and providing excellent customer service.</li><li>
Support the installation and configuration of new hardware, software, and peripheral devices.</li><li>
Assist in user training and documentation to ensure proficient technology usage by hotel staff.</li><li>
Contribute to IT projects, upgrades, and enhancements, ensuring successful implementation and minimal disruption to operation.</li><li>
Maintain accurate IT inventory records and assist in the procurement of hardware and software resources.</li><li>
Stay up to date with the latest IT trends, providing recommendations for technology improvements and optimizations.</li></ul> 

Qualifications 
<ul><li>
Proven IT support and troubleshooting experience.</li><li>
Excellent problem-solving skills for complex technical issues.</li><li>
Strong communication and customer-centric interpersonal skills.</li><li>
Proactive, adaptable, and eager to embrace new technologies.</li><li>
Collaborative team player with strong organizational skills.</li><li>
Familiarity with network infrastructure, hardware, and software systems.</li><li>
Knowledge of Microsoft Windows operating systems and Office applications.</li><li>
Basic understanding of IT security principles and best practices.</li></ul> 

Additional Information 
Why Join Radisson Hotel Group?
Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.
Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development&mdash;helping you reach your full potential.
Experience the Team Spirit - Join a workplace that&rsquo;s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.
Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference&mdash;in hospitality, your community and beyond.
Enjoy Global &amp; Local Perks - No matter where you&rsquo;re located, you&rsquo;ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you&rsquo;ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!
Join us in shaping the future of hospitality! If you&rsquo;re ready to bring your talent, energy, and passion, we&rsquo;d love to hear from you.
Apply now and let&rsquo;s make every moment matter.
We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.</div>

IT Officer

Circlys App

<div>
 
 
 Company Brief:
 
 Circlys is a pioneering fintech company revolutionizing traditional monthly financial committees (ROSCA or Jameya), or as we call them Circles. Our innovative, authorized, and safe solution empowers individuals to achieve their financial goals with ease and peace of mind. With a robust user base of over 2 million and more than 8 billion SAR in savings, Circlys is a leader in its field. Our success is driven by a passionate and talented team of professionals who are committed to fostering financial well-being in our community.
 
 
 
 
 
 
 Job Brief:
 
 
 
 Circlys is seeking a dedicated
 
 Trust Center Officer
 
 to act as the first point of contact for our customers. In this role, you will handle client inquiries, verify and update account information, and ensure all interactions reflect Circlys&rsquo;s commitment to trust and transparency.
 
 
 You will play a key role in supporting payment and collection operations, maintaining accurate customer data, and ensuring compliance with internal procedures and regulatory standards.
 
 
 This position requires excellent communication skills, strong attention to detail, and a genuine passion for delivering a seamless customer experience.
 
 
 
 
 
 Responsibilities:
 
 <ul>
 <li>
 Serve as the primary point of contact for customer inquiries and requests
 </li>
 <li>
 Verify client information and ensure accuracy of bank details and documentation
 </li>
 <li>
 Support payment and collection operations in alignment with company policies
 </li>
 <li>
 Handle customer complaints professionally and provide timely resolutions
 </li>
 <li>
 Analyze customer feedback to improve service quality and satisfaction
 </li>
 <li>
 Collaborate with internal teams to maintain data accuracy and operational efficiency
 </li>
 <li>
 Suggest process improvements that enhance the customer journey
 </li>
 </ul>
 
 
 
 
 Requirements:
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration or a related field
 </li>
 <li>
 Minimum 1 year of experience in customer service or a call center environment
 </li>
 <li>
 Strong communication and problem-solving skills
 </li>
 <li>
 Experience in fintech or technical support is a plus
 </li>
 <li>
 Ability to work independently and handle multiple tasks simultaneously
 </li>
 <li>
 Attention to detail and organizational skills
 </li>
 <li>
 Excellent verbal and written communication skills
 </li>
 </ul>
 
 
</div>

Customer Service Specialist

Novasat

<div>
 
 
 Job Title:
 
 Sales Officer &ndash; B2B &amp; EBU (Enterprise)
 
 
 
 Employment Type:
 
 Full-time
 
 
 
 Location:
 
 Riyadh / Dammam
 
 
 
 Job Summary:
 
 
 
 We are seeking a motivated
 
 Sales Officer
 
 to drive growth by acquiring, managing, and developing B2B and enterprise clients. This role focuses on promoting our telecom and ICT products, building strong client relationships, and achieving sales targets through strategic account management.
 
 
 
 Key Responsibilities:
 
 
 <ol>
 <li>
 Identify and target new B2B and enterprise clients to expand our customer base.
 </li>
 <li>
 Conduct market research to uncover new opportunities and understand industry trends.
 </li>
 <li>
 Develop and present tailored proposals and quotations to prospective clients.
 </li>
 <li>
 Meet or exceed monthly, quarterly, and annual sales targets.
 </li>
 <li>
 Promote and sell telecom, ICT, connectivity plans, and related services to enterprise clients.
 </li>
 <li>
 Negotiate and close sales deals ensuring profitability and customer satisfaction.
 </li>
 <li>
 Maintain strong, long-term relationships with existing corporate clients.
 </li>
 <li>
 Provide ongoing support and promptly address client inquiries and issues.
 </li>
 <li>
 Conduct account reviews to identify upselling and cross-selling opportunities.
 </li>
 <li>
 Collaborate closely with the internal sales team and other departments.
 </li>
 <li>
 Prepare and submit sales reports, forecasts, and activity logs regularly.
 </li>
 <li>
 Maintain an accurate customer database and sales pipeline using CRM/ERP tools.
 </li>
 <li>
 Monitor competitor activities and provide market intelligence to management.
 </li>
 </ol>
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Marketing, or related field.
 </li>
 <li>
 2&ndash;4 years of experience in B2B sales, preferably in telecom, ICT, or enterprise services.
 </li>
 <li>
 Proven track record of consistently meeting or exceeding sales targets.
 </li>
 <li>
 Strong communication, negotiation, and presentation skills.
 </li>
 <li>
 Excellent customer relationship and interpersonal skills.
 </li>
 <li>
 Proficient in Microsoft Office and CRM/ERP systems.
 </li>
 <li>
 Self-motivated, goal-oriented, and able to work independently.
 </li>
 </ul>
</div>

Sales Officer

Almarai - المراعي

<div>
 
 Accommodation Officer | Saudi Arabia, Riyadh
 
 
 
 
 
 
 The Company:
 
 
 
 
 
 
 
 
 
 Almarai is the world&rsquo;s largest vertically integrated dairy and the region&rsquo;s largest food and beverage manufacturing and distribution company. Headquartered in the Kingdom of Saudi Arabia, Almarai Company is ranked as the #1 FMCG Brand in the MENA region and is a market leader in all its categories across the GCC. Almarai currently employs over 40,000 employees servicing some 220,000 retail outlets across GCC, Egypt and Jordan and has reported net income of SAR 2.31 Billion on sales of SAR 20.97 Billion in 2024
 
 .&rdquo;
 
 . For more details, please visit our website &ndash;
 
 
 www.almarai.com.
 
 
 An aggressive expansion program together with acquisitions in new vertical markets have created an exciting opportunity to join a dynamic multinational team dedicated to furthering growth plans for the group.
 
 
 
 
 
 
 About the role:
 
 
 
 To supervise all Regional employees&rsquo; accommodations to ensure that the highest standards of hygiene, safety and comfort are maintained.
 
 
 
 
 
 
 Responsibility:
 
 
 <ul>
 <li>
 Ensure the cleanliness and proper housekeeping of all villas.
 </li>
 <li>
 Conduct regular inspections across all company accommodations to verify compliance with in-house rules and company standards, and take appropriate action against violations.
 </li>
 <li>
 Monitor the consumption and maintain oversight of utilities, drinking water, and other accommodation-related consumables.
 </li>
 <li>
 Uphold and maintain health and safety standards at all times.
 </li>
 <li>
 Ensure all assets&mdash;such as utility items, electronic devices, uniforms, safety shoes, bed linens, etc.&mdash;are properly received and distributed to villa occupants in accordance with company policy.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Strong technical background with hands-on experience in repair and maintenance activities.
 </li>
 <li>
 Minimum of three years&rsquo; experience in facilities management, including oversight of accommodation services.
 </li>
 <li>
 Educational qualification in engineering, preferably holding a bachelor&rsquo;s degree.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 Almarai offers a competitive package, generous leave, medical coverage, discretionary bonus, training, and development etc.
 
 
 
 
 
 This is a great opportunity to join a successful and expanding global business, offering an excellent remuneration and benefits package.
 
 
 
 
</div>

Accommodation Officer

SD (Middle East) LLC

<div>Together, we make the difference.

We are a leading provider of innovative, high-performance solutions for airport logistics. Our portfolio includes advanced baggage and cargo handling systems, digital logistics software, and a full range of maintenance and support services. Our clients include some of the world&rsquo;s most renowned airports and airlines.

We are seeking a tech-savvy and motivated HSE Officer (Saudi National) to join our EHS team in Riyadh, Saudi. This role combines strong Health, Safety &amp; Environment (HSE) knowledge with advanced computer skills. The ideal candidate will be proficient in Excel, PowerPoint, Word, SharePoint, and Power BI, with the ability to turn data into actionable insights that support safety and compliance.
What are my responsibilities?
<ul><li>Implement the organization&rsquo;s Health, Safety &amp; Environment (HSE) policies in line with legal and client requirements.</li>
<li>Support projects by integrating HSE standards across all operations.</li>
<li>Ensure accurate HSE reporting to meet client, legal, and contractual obligations.</li>
<li>Conduct workplace inspections and proactively ensure HSE objectives are achieved.</li>
<li>Assist with accident and incident investigations, risk assessments, and corrective actions.</li>
<li>Prepare reports, bulletins, and safety communications to keep staff informed and engaged.</li>
<li>Identify hazards, recommend preventive measures, and provide on-site coaching on safe practices.</li>
<li>Inspect subcontractor facilities and recommend corrective actions to ensure compliance.</li>
<li>Deliver regular safety training sessions, toolbox talks, and induction programs.</li>
<li>Participate in internal and external HSE audits.</li>
<li>Maintain accurate registers of inspections, incidents, and training records.</li>
<li>Manage environmental data (waste, fuel, water, and recycling) in coordination with logistics.</li>
<li>Organize and maintain digital safety records for accessibility and compliance.</li>
<li>Analyze safety trends using MS Office and Power BI, preparing dashboards and reports for management.</li>
<li>Maintain a &ldquo;lessons learned&rdquo; database to support knowledge sharing and prevention.</li>
<li>Review safety plans, work procedures, and documentation to ensure compliance and accuracy.</li>
</ul>What do I need to qualify for the role?
<ul><li>Degree or diploma in Safety, Occupational Health &amp; Safety, or a related field.</li>
<li>Minimum of 5 years&rsquo; experience as an HSE/Safety Officer in Oil &amp; Gas, Industrial Projects, or O&amp;M environments.</li>
<li>NEBOSH IGC certification (mandatory).</li>
<li>Strong understanding of hazardous materials, safe practices, and legal requirements.</li>
<li>Experience preparing detailed safety reports, audits, and policies.</li>
<li>Proven ability to conduct workplace audits and inspections.</li>
<li>Strong analytical skills with experience in data analysis and safety statistics.</li>
<li>Excellent organizational skills, attention to detail, and diligence.</li>
<li>Strong communication and presentation skills.</li>
<li>Advanced proficiency in MS Office (Excel, PowerPoint, Word), SharePoint, and Power BI.</li>
<li>Knowledge of Safety Management Information Systems (SMIS) is an advantage.</li></ul></div>

HSE Officer

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