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American Express Saudi Arabia

<div>
 
 
 Company Description
 
 
 
 American Express Saudi Arabia, established in the Kingdom in 1999, is a leading financial company that provides advanced payment solutions tailored for both individuals and businesses. At the core of its operations is a commitment to delivering exceptional service and innovative products, including credit and charge cards designed to empower customers in exploring opportunities and achieving their goals. Renowned as a leader in the Card Business Payment sector, the company supports financial flexibility and success for customers. As part of a globally integrated payments network, American Express Saudi Arabia combines products, insights, and experiences to foster growth for its clients and partners. Join American Express Saudi Arabia to be part of a team dedicated to driving progress and customer loyalty.
 
 
 
 
 
 
 Role Description
 
 
 
 A Customer Service Agent is responsible for supporting customers by answering inquiries, resolving issues, and ensuring a smooth and positive experience. The role focuses on delivering timely, accurate, and friendly assistance across various channels such as phone, email, chat, or social media.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Respond to customer inquiries professionally and efficiently.
 </li>
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 Resolve complaints, troubleshoot issues, and provide appropriate solutions.
 </li>
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 Document customer interactions and update internal systems accurately.
 </li>
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 Follow policies, workflows, and service-level standards.
 </li>
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 Identify customer needs and recommend relevant products or services.
 </li>
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 Escalate complex cases to the appropriate teams when necessary.
 </li>
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 Maintain a high level of customer satisfaction and contribute to team performance goals.
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 Demonstrate strong attendance and punctuality to ensure consistent service coverage.
 </li>
 </ul>
 
 
 
 
 
 Ideal Candidate Profile
 
 
 <ul>
 <li>
 Excellent communication and problem-solving skills.
 </li>
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 Patient, empathetic, and able to handle difficult situations calmly.
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 Strong attention to detail and ability to multitask.
 </li>
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 Works well under pressure and adapts quickly to change.
 </li>
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 Tech-savvy, preferably the ability to use CRM tools and support platforms.
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 Team player with a positive attitude and strong work ethic.
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 Reliable, punctual, and committed to excellent attendance.
 </li>
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 Prior customer service experience is a plus.
 </li>
 <li>
 
 We offer monthly incentive KPIs that reward high performance.&nbsp;
 
 </li>
 </ul>
</div>

Senior Customer Service Officer

Confidential Careers

<div>
 
 
 Role Summary:
 
 
 
 
 Relationship officer will be responsible for Providing support in opening new business opportunities. Attract new clients by offering the company&rsquo;s products and services, resolving product and service problems, accounts opening.
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 
 Attracts potential clients by offering products and services.
 
 </li>
 <li>
 
 Recommends potential products or services to management by collecting customer information and analyzing clients&rsquo; needs.
 
 </li>
 <li>
 
 Submit weekly sales &amp; communication reports to the Head of Business Development.
 
 </li>
 <li>
 
 Explain the company products , fees and risk.
 
 </li>
 <li>
 
 Full knowledge of products, fees, risk, regulations, KYC, forms and the required documents from clients.
 
 </li>
 <li>
 
 Submit weekly sales &amp; communication reports to the Head of Business Development.
 
 </li>
 <li>
 
 Contributing in increasing the company profits though:
 
 </li>
 </ul>
 
 
 Achieving goals.
 
 
 
 
 Search for new clients &amp; business opportunities.
 
 
 
 
 Maintains current clients.
 
 
 
 
 Solving clients complains with the best solutions.
 
 
 
 
 Keeping up to date with regulations send from CMA and the Company.
 
 
 
 
 Costumer care &amp; quality of serves.
 
 
 
 
</div>

Relationship Officer

Follow-up Officer

Cloud Spaces

<div>
 
 
 Cloud Spaces
 
 is a premium workspace provider delivering modern, flexible, and inspiring environments where businesses can grow, collaborate, and thrive. Our IT infrastructure is key to ensuring seamless operations and an exceptional experience for our clients.
 
 
 
 
 
 As an
 
 IT Officer
 
 , you will be responsible for maintaining, troubleshooting, and optimizing all IT systems across Cloud Spaces. You will provide technical support to staff and clients, ensure network security, manage software and hardware upgrades, and oversee data backup and recovery systems. This role is critical in keeping our operations running smoothly and efficiently.
 
 
 
 Key Responsibilities
 
 
 
 
 IT Systems &amp; Maintenance
 
 
 <ul>
 <li>
 Maintain and optimize computer systems, including servers, personal computers, printers, and security software.
 </li>
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 Troubleshoot hardware, software, and network issues.
 </li>
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 Implement and manage backup processes, ensuring reliable data storage and retrieval.
 </li>
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 Monitor systems to assess the need for upgrades or replacements.
 </li>
 </ul>
 
 
 Network &amp; Security Management
 
 
 <ul>
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 Install, configure, and maintain networks, servers, and software applications.
 </li>
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 Assess and manage security programs, including antivirus, spyware protection, and password policies.
 </li>
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 Ensure the secure performance of all IT systems and compliance with organizational IT standards.
 </li>
 </ul>
 
 
 Technical Support &amp; User Assistance
 
 
 <ul>
 <li>
 Provide desktop support to staff and clients, in person, over the phone, or via remote desktop.
 </li>
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 Install and configure operating systems, applications, and new hardware.
 </li>
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 Set up user accounts, manage profiles, and handle password-related issues.
 </li>
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 Assist with roll-out and testing of new applications and technologies.
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 Prioritize and manage multiple open IT cases and respond within agreed timeframes.
 </li>
 </ul>
 
 
 Additional Responsibilities
 
 
 <ul>
 <li>
 Conduct electrical safety checks on computer equipment.
 </li>
 <li>
 Maintain technical documentation and follow standard operating procedures.
 </li>
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 Liaise with external vendors for hardware maintenance, software support, and managed hosting.
 </li>
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 Rapidly establish good working relationships with clients, staff, and software developers.
 </li>
 </ul>
 
 
 Qualifications &amp; Experience
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in
 
 Computer Science, IT, or a related field
 
 .
 </li>
 <li>
 Minimum
 
 4 years of experience
 
 in a similar IT support or technical role.
 </li>
 <li>
 Experience in IT helpdesk support preferred.
 </li>
 </ul>
 
 
 Key Skills
 
 
 <ul>
 <li>
 Troubleshooting and problem-solving skills.
 </li>
 <li>
 Knowledge of operating systems, networking, and connectivity.
 </li>
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 Familiarity with IT service management and ticketing systems.
 </li>
 <li>
 Time management and ability to multitask.
 </li>
 <li>
 Strong customer service orientation.
 </li>
 <li>
 Ability to test, evaluate, and implement new technology.
 </li>
 </ul>
 
 
 Join Cloud Spaces
 
 and play a key role in maintaining a seamless, secure, and efficient IT environment that enables our teams and clients to thrive.
 
</div>

IT Officer

<div>We are looking for a qualified and proactive HSE Officer to join our supervision team on a major infrastructure and mixed-use development project in the Kingdom of Saudi Arabia. The HSE Officer will be responsible for ensuring that all health, safety, and environmental standards are implemented and maintained in accordance with project requirements, local regulations, and company policies .</div>
 <div><ul><li>Monitor and enforce compliance with project HSE plans, regulations, and procedures at site level.
</li><li>Conduct regular site inspections, audits, and risk assessments to identify unsafe acts or conditions.
</li><li>Ensure that contractors and subcontractors implement appropriate safety controls and corrective actions.
</li><li>Participate in toolbox talks, incident investigations, and safety meetings.
</li><li>Maintain accurate records of inspections, incidents, and training activities.
</li><li>Report and assist in the investigation of all accidents, near misses, and unsafe conditions.
</li><li>Support the development of a strong HSE culture by promoting awareness and safe work practices.
</li><li>Coordinate with project management, consultants, and contractors to ensure compliance with KSA safety regulations and international standards.</li></ul></div>
 <div><ul><li>Bachelor&rsquo;s Degree in Engineering, Environmental Science, or a related discipline.
</li><li>Minimum 7 years of HSE experience in construction supervision of infrastructure or mixed-use development projects.
</li><li>Middle East experience (KSA preferred).
</li><li>Certification in NEBOSH IGC / OSHA / IOSH or equivalent is mandatory .
</li><li>Strong knowledge of KSA HSE standards and authority requirements .
</li><li>Excellent communication, observation, and reporting skills.
</li><li>Ability to lead by example and foster a culture of safety on site.</li></ul></div>

HSE Officer

Transgulf Ready-"Mix Concrete Company

Company DescriptionTransgulf Readymix Concrete Co. has been a leader in the Ready-mix Concrete industry Recognized for its commitment to quality, the company is trusted by leading government and industrial authorities for critical projects in both the public and private sectors. Transgulf operates under stringent quality control measures, aligning with international standards such as ISO 9001 and HSE, ensuring excellence in operations and environmental safety. With a highly trained team and cutting-edge technologies, Transgulf continues to enhance efficiency and productivity, striving to be the preferred supplier of Ready-mix concrete across the region.Role DescriptionThe Senior QHSE Officer will manage and oversee health, safety, quality, and environmental policies to ensure compliance with relevant standards and regulations. Responsibilities include conducting risk assessments, implementing safety measures, ensuring compliance with ISO and HSE standards, and promoting a safety-first culture in the organization. This is a full-time, on-site role based in Riyadh, where the officer will collaborate with various teams to ensure a safe and efficient working environment.Qualifications and Education: <ul><li>Bachelor&rsquo;s Degree preferably in Health &amp; Safety, Industrial Management</li><li>NEBOSH Certified</li><li>Internal Auditor Certification (ISO 9001 / 14001 / 45001) is an advantage.</li></ul>Experience Requirement/s:<ul><li>A minimum of 5 years experience in QHSE preferably in a supervisory or lead role</li><li>Experience leading safety meetings, toolbox talks, and staff coaching is preferred</li></ul>Technical Competencies:<ul><li>Strong knowledge of ISO standards and QHSE regulatory requirements.</li><li>Ability to analyze complex situations, make informed decisions, and enforce compliance across departments.</li></ul>Job Type: Full-timePay: From &#65020;5,000.00 per month

Alghanim INDUSTRIES

Date: 20 Nov 2025
 
Location: 
Riyadh, SA
 
Company: 
Alghanim Industries
 
Long Description Job Summary
 The Employee Services Officer will play a pivotal role in delivering high-quality support to employees across the organization. This role ensures the smooth execution of employee related processes, including onboarding, documentation, visa processing and responding to employee inquires. The job holder will be a point of contact for staff, providing accurate information, maintaining personal records, and ensuring full compliance with company policies and regulatory requirements. Job Responsibilities
 <ul>
<li>Control residency activities (local transfer, tracking ES activities, cancellations, etc.)</li>
<li>Support in Managing various ES processes and make sure that it is completed in the agreed time</li>
<li>Support the development and implementation of HR initiatives and systems</li>
<li>Provide consultation on policies and procedures</li>
<li>Create and implement effective on boarding plans</li>
<li>Support the management of disciplinary and grievance issues</li>
<li>Maintain employee records according to policy and legal requirements</li>
<li>Review employment and working conditions to ensure legal compliance</li>
<li>Handle the above responsibility reporting to the ES manager</li>
<li>To be an effective team player and contribute to the timely delivery of accurate ministries forms.</li>
<li>To ensure accurate and timely recording of transactions in the SAP and other ES systems</li>
<li>Tracking all ES activities and make sure meeting SLA with other BU’s</li>
<li>Making daily and weekly workload reports</li>
</ul>
Candidate Requirements
 <ul>
<li>BSc/BA in business administration is a plus</li>
<li>Have a very good command in English (Written - Spoken - Read) / Fluent Arabic.</li>
<li>Experience 2-3 years.</li>
<li>Computer Skills: Software, Ms Windows, Ms Word, Ms Excel, Power Point, Internet and Outlook.</li>
<li>Knowledge of SAP (Preferred)</li>
<li>Must be reliable and dedicated and flexibility to work additional hours as business requirements dictate.</li>
<li>Willingness to accept additional assignments and can work under pressures</li>
<li>Proven experience as HR officer, administrator or other HR position</li>
<li>Understanding of labor laws and disciplinary procedures</li>
<li>Outstanding organizational and time-management abilities</li>
<li>Excellent communication and interpersonal skills in Arabic and English – Verbal & Written</li>
<li>Problem-solving and decision-making aptitude & Strong ethics and reliability</li>
</ul>
Education Bachelor’s Degree in Business Administration

Employee Services Officer

Explore 1026+ Service officer in Riyadh this December. Find roles across top companies and apply now to boost your career.

1026 service officer jobs IN Riyadh

Senior Customer Service Officer

Relationship Officer

Follow-up Officer

IT Officer

HSE Officer

HSE Officer

Employee Services Officer