counter staff - sales assistant (female) Jobs in Bahrain

counter staff - sales assistant (female)

customer service coordinator Jobs in Bahrain

customer service coordinator

field service rep

it service desk agent

it support officer

service staff

HHM Group

Department: [Hospitality / Food &amp; Beverage / Customer Service] Reports to: Shift Supervisor / Restaurant Manager / Service Manager<ul><li>Greet and welcome guests in a professional and friendly manner</li><li>Take food and beverage orders accurately and promptly</li><li>Serve food and drinks according to service standards</li><li>Ensure tables are clean, set up properly, and maintained throughout the shift</li><li>Handle customer inquiries and complaints efficiently and professionally</li><li>Process payments and handle cash or card transactions</li><li>Follow all health and safety regulations and company procedures</li><li>Assist in opening and closing duties as assigned</li></ul>Job Type: Full-timePay: BD150.000 per monthWork Location: In person

A Holding Co WLL

Head of Kitchen is responsible for overseeing the entire kitchen operation, ensuring high food quality, maintaining hygiene standards, managing kitchen staff, and controlling food costs while delivering efficient service.Key Responsibilities<ul><li>Manage daily kitchen operations and ensure smooth workflow during service.</li><li>Supervise and lead the kitchen team, including chefs, cooks, and kitchen assistants.</li><li>Ensure food quality, taste, and presentation meet company standards.</li><li>Plan menus and oversee food preparation and cooking procedures.</li><li>Monitor food cost, inventory, and ordering of supplies.</li><li>Maintain food safety, hygiene, and sanitation standards.</li><li>Train, mentor, and evaluate kitchen staff performance.</li><li>Coordinate with management and front-of-house staff for efficient service.</li><li>Ensure proper storage and handling of ingredients.</li><li>Control waste and maintain kitchen efficiency.</li></ul>Skills and Qualifications<ul><li>Proven experience in kitchen management or head chef role.</li><li>Strong leadership and team management skills.</li><li>Knowledge of food safety regulations and kitchen operations.</li><li>Ability to work under pressure in a fast-paced environment.</li><li>Good organizational and communication skills.</li></ul>Key Competencies<ul><li>Leadership and supervision</li><li>Kitchen operations management</li><li>Food quality control</li><li>Time management</li><li>Cost control and inventory management</li></ul>Job Type: Full-time

Kitchen Head

Amana Healthcare Bahrain

<div>
 
 
 Overview
 
 
 
 Amana Healthcare, brought to you by M42 and Mumtalakat, is pleased to announce the first Amana Healthcare facility in Bahrain, located in Al Jasra. This world-class hospital will provide long-term care and post-acute rehabilitation services.
 
 
 
 
 
 M42 delivers comprehensive healthcare services across the full continuum of care; from primary care to advanced specialty treatments. Leveraging cutting-edge health technologies and precision medicine, we ensure the highest standards of effectiveness, efficiency, and patient-centered outcomes. With a global presence spanning more than 480 facilities in 27 countries and a dedicated workforce of over 20,000 professionals, M42 is uniquely positioned to redefine the future of healthcare on a global scale.
 
 
 
 
 
 
 Job Summary
 
 
 
 The Clinical Resource Nurse (CRN) serves as a clinical expert, mentor, and resource person for nursing staff. The CRN supports evidence-based practice, ensures high standards of patient care, assists in staff development, and collaborates with multidisciplinary teams to enhance clinical quality and patient safety. This role bridges clinical practice, education, and quality improvement initiatives within the organization.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 1. Clinical Support &amp; Expertise
 
 
 <ul>
 <li>
 Provide real-time clinical guidance and support to nursing staff.
 </li>
 <li>
 Assist with complex patient cases and clinical decision-making.
 </li>
 <li>
 Ensure adherence to clinical standards, policies, and best practices.
 </li>
 <li>
 Participate in patient rounds as required.
 </li>
 </ul>
 
 
 2. Staff Education &amp; Development
 
 
 <ul>
 <li>
 Identify learning needs among nursing staff.
 </li>
 <li>
 Conduct orientation and competency-based training for new hires.
 </li>
 <li>
 Organize in-service education sessions and workshops.
 </li>
 <li>
 Support continuing professional development initiatives.
 </li>
 </ul>
 
 
 3. Quality Improvement &amp; Patient Safety
 
 
 <ul>
 <li>
 Participate in quality improvement projects.
 </li>
 <li>
 Monitor clinical indicators and support corrective action plans.
 </li>
 <li>
 Promote evidence-based practice across units.
 </li>
 <li>
 Assist in root cause analysis and incident investigations.
 </li>
 </ul>
 
 
 4. Policy &amp; Procedure Implementation
 
 
 <ul>
 <li>
 Support the development and revision of clinical policies and protocols.
 </li>
 <li>
 Ensure consistent implementation of updated guidelines.
 </li>
 <li>
 Act as a liaison between management and clinical staff regarding practice standards.
 </li>
 </ul>
 
 
 5. Mentorship &amp; Leadership
 
 
 <ul>
 <li>
 Mentor junior nurses and support preceptors.
 </li>
 <li>
 Promote a positive clinical learning environment.
 </li>
 <li>
 Encourage teamwork and professional accountability.
 </li>
 <li>
 Serve as a role model for clinical excellence and professionalism.
 </li>
 </ul>
 
 
 6. Interdisciplinary Collaboration
 
 
 <ul>
 <li>
 Work closely with physicians, allied health professionals, and department heads.
 </li>
 <li>
 Facilitate communication between units to ensure continuity of care.
 </li>
 <li>
 Participate in committees as assigned.
 </li>
 </ul>
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in Nursing (BSN) or equivalent.
 </li>
 <li>
 Valid Nursing License.
 </li>
 <li>
 Minimum 4&ndash;5 years of clinical nursing experience.
 </li>
 <li>
 Experience in acute care, specialty area, or supervisory role preferred.
 </li>
 <li>
 Certification in specialty area (if applicable) is an advantage.
 </li>
 </ul>
 
 
</div>

Clinical Resource Nurse

Go Easy Car Rental

A reputable transportation company is actively seeking a Visa Officer/Reservation StaffJob Summary:The Visa Officer/Reservation Staff oversees and coordinates visa application procedures, ensuring all processes are conducted with precision and efficiency. This position is responsible for fulfilling all legal and regulatory requirements in accordance with the relevant embassy regulations and official protocols. In addition, the officer will address incoming reservation inquiries through various channels such as phone, email, or online platforms. They will provide detailed information on transportation rates and packages, while also offering personalized assistance to customers in making reservations that align with their preferences and needs.Key Qualifications:- Exceptional communication skills- Proficiency in email correspondence, Outlook, and Excel- Strong customer service orientationNote: The company offers flexible work schedules, which may include designated days off. In addition, we provide visa assistance, accommodation, and transportation for our employees.Job Type: Full-timeJob Type: Full-timePay: BD200.000 - BD400.000 per monthWork Location: In person

VISA Officer/Reservation Staff

Kaldi Coffee 850

Job Description:We are seeking an energetic and customer-focused Front of House Cashier to join our F&amp;B team in Bahrain. The ideal candidate will be responsible for delivering excellent customer service, handling transactions accurately, and ensuring a smooth ordering experience for all guests.Key Responsibilities:<ul><li>Greet customers warmly and take orders accurately</li><li>Handle cash, card, and digital payments efficiently</li><li>Maintain cleanliness and organization at the cashier counter</li><li>Promote menu items, meals, and ongoing offers through suggestive selling</li><li>Ensure correct order entry into the POS system</li><li>Coordinate with kitchen staff to ensure smooth order flow</li><li>Resolve customer concerns professionally and escalate when required</li><li>Support dining area operations when needed</li><li>Follow company service standards and hygiene procedures</li></ul>Requirements:<ul><li>High school certificate or equivalent</li><li>Previous cashier or customer service experience in F&amp;B preferred</li><li>Good communication skills in English (Arabic is an advantage)</li><li>Basic knowledge of POS systems</li><li>Strong customer service attitude</li><li>Ability to work under pressure and in shifts</li><li>Neat appearance and professional behavior</li></ul>Job Type: Full-timeWork Location: In person

Front of House Cashier (F&B Industry)

Astiell Services

IT Services Director Company: Astiell Services Location: Hamad Town, Bahrain Salary: BHD 4.100 per monthAstiell Services is seeking an experienced and strategic IT Services Director to lead the delivery, management, and continuous improvement of IT services. This role is responsible for ensuring high-quality service delivery, aligning IT operations with business objectives, and driving innovation across the organization.Key Responsibilities<ul><li>Oversee IT service delivery, infrastructure, and support operations</li><li>Develop and implement IT service management strategies and frameworks</li><li>Ensure high availability, performance, and security of IT systems</li><li>Lead and mentor IT teams, including service desk and technical staff</li><li>Manage vendor relationships, contracts, and service level agreements (SLAs)</li><li>Monitor and improve IT service performance and customer satisfaction</li><li>Collaborate with senior leadership on digital transformation initiatives</li><li>Manage IT budgets, resources, and risk mitigation strategies</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field (Master&rsquo;s preferred)</li><li>Proven experience in IT service management or IT leadership roles</li><li>Strong knowledge of IT infrastructure, systems, and service delivery models</li><li>Experience with ITSM frameworks (e.g., ITIL)</li><li>Excellent leadership, communication, and organizational skills</li><li>Strong problem-solving and analytical abilities</li></ul>Preferred Qualifications<ul><li>ITIL certification or equivalent</li><li>Experience managing large-scale IT operations or service environments</li><li>Knowledge of cybersecurity and data protection practices</li><li>Experience with cloud platforms and modern IT technologies</li></ul>Benefits<ul><li>Competitive monthly salary of BHD 4.100</li><li>Opportunity to lead and shape IT service strategy</li><li>Career advancement and leadership opportunities</li><li>Collaborative and professional work environment</li></ul>نوع الوظيفة: دوام كاملموقع العمل: بشكل شخصي

IT Services Director

GIG Gulf

<div>
 
 
 Who we are
 
 
 
 GIG Gulf is part of the Gulf Insurance Group (GIG), the #1 largest regional composite insurer in the Middle East and North Africa, with presence in 13 markets including the United Arab Emirates, Bahrain, Oman, Qatar, Saudi Arabia, Algeria, Egypt, Iraq, Jordan, Kuwait, Lebanon, and Turkey. GIG Group reported consolidated assets of US$ 3.83 billion and $69 million net profit for the year 2023. The majority shareholder of GIG Group is Toronto based Fairfax Financial Holding, a global leader in insurance and reinsurance with a presence in 40 markets.
 
 
 
 
 
 GIG Gulf is an &lsquo;A&rsquo; rated regional insurer with a top 5 position in each of its markets (UAE, Oman, Qatar, Bahrain). GIG Gulf has been present in the region for over 70 years with a strategic focus on both growth and investments and is a one stop shop offering a wide range of insurance products and services that cater to a broad variety of needs for corporates, SMEs and individual customers throughout UAE, Oman, Bahrain, and Qatar. GIG Gulf also owns a 50% stake in GIG Saudi. Our strategic objectives and guiding principles are focused on Regional Growth, Customer Experience and Digital Transformation.
 
 
 
 
 
 GIG Gulf has created a diverse and inclusive working environment and culture with a workforce of over 800 employees, with over 60 nationalities, across 15 branches and retail shops region-wide and over 1 million customers. GIG Gulf is a caring partner that encourages customers to achieve their goals and live an inspiring and fulfilling life. We are obsessed with customer feedback and continuously evolving to become the region&rsquo;s digital insurer of reference, committed to running our operations in a responsible, sustainable way.
 
 
 
 
 
 
 Job purpose:
 
 
 
 The IT Service Desk Agent will be working as part of a team that is responsible for 1st line IT support for GIG Gulf staff. The role is based in GIG Gulf office in Bahrain Bay.
 
 
 The team works on answering, attending and resolving all the L1.5 issues addressed to the IT Service Desk and escalates the rest to the appropriate teams in other levels as per standard procedures and agreements.
 
 
 The agent will be troubleshooting basic end-user issues on various software applications, hardware, network and telecommunications systems and provide basic to advanced desktop support.
 
 
 The role requires excellent customer service, communication (written + verbal), and analytical skills.
 
 
 
 
 
 
 IT Service Desk Agent (Level 1.5) role summarized in 3 points:
 
 
 
 
 
 
 1)Customer Service and Communication: Strong customer service and communication skills (written + verbal) to interact with users, explain technical concepts, actively listen, and provide timely and professional support.
 
 
 2) Technical Proficiency: Strong foundation in operating systems, hardware, software applications, and network basics with the ability to diagnose and troubleshoot technical issues.
 
 
 3) Problem-solving and Analytical Skills: Effective problem-solving, analysis of issues reported by users, identification of root causes, and implementation of appropriate solutions.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 Service Desk End-User Support
 
 
 <ul>
 <li>
 Manage end-user issues raised to Service Desk (Level 1.5) through tickets and calls received through IVR
 </li>
 <li>
 Handle incoming calls from end-users in a professional manner and within the defined service levels and ensure achievement of KPI&rsquo;s
 </li>
 <li>
 Ensure proper and timely communication to the end-user on every ticket through the Service Desk tool and phone
 </li>
 <li>
 Ensure all work conducted is being logged and managed within tickets raised by or on behalf of business users
 </li>
 <li>
 Provide high-quality resolutions of assigned tickets and managing the expectations of the users
 </li>
 <li>
 Ensure to resolve and close all end-user tickets within the defined Service Level Agreement (SLA) targets
 </li>
 <li>
 Escalate tickets that are beyond the scope of Service Desk to other teams in 2nd level (Applications team and Field Support team) and 3rd level (Infrastructure and Production teams)
 </li>
 </ul>
 
 
 
 
 
 Operational &amp; Technical Responsibilities:
 
 
 
 
 Communication
 
 
 <ul>
 <li>
 Act as the 1st point of contact for all IT related issues or requests
 </li>
 <li>
 Build a strong trust relationship with business users across the region
 </li>
 <li>
 Build strong collaboration with level 2 and 3 IT teams
 </li>
 <li>
 Create and update documentation for end-users when needed for known issues/requests
 </li>
 </ul>
 
 
 IT Support
 
 
 <ul>
 <li>
 Create and modify user accounts for Active Directory and all applications
 </li>
 <li>
 Install end-user software (licensing validity and availability checks)
 </li>
 <li>
 Deployment of new applications (and/or upgrades) and follow-up
 </li>
 <li>
 Troubleshoot software application issues to resolve basic known ones and escalate complex ones to 2nd level, 3rd level and vendor
 </li>
 <li>
 Manage applications permissions changes for end-users
 </li>
 <li>
 Create mailboxes/shared mailboxes / DL and troubleshoot email issues (Exchange Online/Office365)
 </li>
 <li>
 Troubleshooting of printer issues
 </li>
 <li>
 Call center system support
 </li>
 <li>
 Mobile management enrollment and activation
 </li>
 <li>
 Shared folders permissions management
 </li>
 </ul>
 
 
 Security
 
 
 <ul>
 <li>
 Ensure full compliance with the Information Security policy and procedures
 </li>
 <li>
 Review encryption and antivirus definition status and remediate any issues
 </li>
 <li>
 Administrative Privileges management
 </li>
 <li>
 Ensure that all provided laptops have the necessary physical security measures
 </li>
 <li>
 Scan computers for virus infection
 </li>
 <li>
 Provide physical access to staff and visitors as necessary.
 </li>
 </ul>
 
 
 Network and Telecom
 
 
 <ul>
 <li>
 Troubleshoot end-user internet issues
 </li>
 <li>
 Local area network and Ethernet connections support
 </li>
 <li>
 Wireless network access basic support
 </li>
 <li>
 Headset phone and softphone setup for call center staff
 </li>
 <li>
 VPN configuration and troubleshooting
 </li>
 </ul>
 
 
 
 
 
 Essential Requirements:
 
 
 
 
 Communication and Soft Skills
 
 
 <ul>
 <li>
 Excellent communication skills in English, both verbal and written
 </li>
 <li>
 Critical and analytical thinking and creativity &ndash; always challenging the status quo and find better ways to complete tasks
 </li>
 <li>
 Conflict Resolution &ndash; ability to resolve problems and complex situations
 </li>
 <li>
 Active listening and empathy &ndash; ability to listen and understand users to address their needs
 </li>
 <li>
 Team player &ndash; ability to work with a team and influence a positive collaborative culture
 </li>
 <li>
 Ability to prioritize workload appropriately based on the impact on the business
 </li>
 </ul>
 
 
 
 
 
 Technical Skills
 
 
 <ul>
 <li>
 Good understanding of computers architecture, Microsoft and desktop applications, computer peripherals, operating systems and application software
 </li>
 <li>
 Excellent understanding of Microsoft Windows infrastructure (Windows Server and Windows client)
 </li>
 <li>
 Good understanding of Microsoft Active Directory services , Azure AD, Microsoft M365 Admin portal
 </li>
 <li>
 Excellent knowledge of Microsoft Office products including O365, Teams, Intune
 </li>
 <li>
 Familiarity with network architecture, LAN network protocols and client-server business applications
 </li>
 <li>
 Familiarity with Citrix and remote desktop or any VDI platform
 </li>
 <li>
 Familiarity with Distributed File Sharing
 </li>
 <li>
 Excellent skills in Excel to prepare weekly, monthly, quarterly reports on Quality of Service &amp; Service Desk KPI reports for management submission.
 </li>
 <li>
 Good understanding of ITIL framework or any other service management framework
 </li>
 <li>
 Excellent understanding of IT service management tools and ticketing system
 </li>
 <li>
 Knowledge of using a call center system to manage incoming and outgoing calls with customers (Vocalcom, Cisco UC, Avaya etc.)
 </li>
 <li>
 Knowledge of using remote access tools for remote troubleshooting
 </li>
 <li>
 Ability to systematically troubleshoot complex problems and resolve them or escalate to the right team
 </li>
 <li>
 Proficient in utilizing Microsoft Excel for generating reports related to service desk activities.
 </li>
 <li>
 Skilled in extracting and analyzing service desk data to identify trends, patterns, and performance metrics
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor or Diploma Degree in an IT related field or equivalent hands-on experience
 </li>
 <li>
 5+ years&rsquo; experience in an IT Service Desk role
 </li>
 <li>
 ITIL v3/v4 Foundation Certification
 </li>
 <li>
 MCSA in Windows Server 2012/2016 or MCTS in Windows Server 2008
 </li>
 </ul>
 
 
</div>

IT Service Desk Agent

Explore 162+ Service staff in Bahrain this April. Find roles across top companies and apply now to boost your career.