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call centre agent/reservation staff

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HHM Group

Department: [Hospitality / Food &amp; Beverage / Customer Service] Reports to: Shift Supervisor / Restaurant Manager / Service Manager<ul><li>Greet and welcome guests in a professional and friendly manner</li><li>Take food and beverage orders accurately and promptly</li><li>Serve food and drinks according to service standards</li><li>Ensure tables are clean, set up properly, and maintained throughout the shift</li><li>Handle customer inquiries and complaints efficiently and professionally</li><li>Process payments and handle cash or card transactions</li><li>Follow all health and safety regulations and company procedures</li><li>Assist in opening and closing duties as assigned</li></ul>Job Type: Full-timePay: BD150.000 per monthWork Location: In person

Eathai restaurant

We are looking for an experienced Restaurant Supervisor cum Team Leader with Bahrain restaurant experience to oversee daily operations, lead the service team, and maintain high standards of customer service and operational efficiency.Key Responsibilities<ul><li>Supervise daily restaurant floor operations and service flow</li><li>Lead, motivate, and manage waiters, cashiers, and bar staff</li><li>Ensure excellent guest service and customer satisfaction</li><li>Monitor staff attendance, grooming, and performance</li><li>Handle customer complaints professionally and efficiently</li><li>Coordinate between kitchen and service teams</li><li>Assist management in staff scheduling and shift supervision</li><li>Ensure hygiene, food safety, and company standards are followed</li><li>Support training of new staff members</li><li>Monitor smooth opening and closing operations</li></ul>Requirements<ul><li>Previous Restaurant Supervisor / Team Leader experience in Bahrain (mandatory)</li><li>Strong leadership and team management skills</li><li>Good understanding of restaurant operations and service standards</li><li>Ability to manage busy service periods</li><li>Good communication skills in English</li><li>Problem-solving and decision-making ability</li><li>Must be locally available in Bahrain</li><li>Immediate joining preferred</li></ul>Preferred Qualifications<ul><li>Experience in casual dining or fast-paced restaurant</li><li>Knowledge of POS systems and reporting</li><li>Strong customer service background</li></ul>Job Type: Full-timeWork Location: In person

Restaurant Supervisor cum Team Leader (Bahrain Experience Required)

GNJ Group

Key Responsibilities<ul><li>Set operational goals and prepare annual budgets; monitor financial performance and control expenses</li><li>Develop and implement action plans to achieve productivity, quality, and service targets</li><li>Control food costs by minimizing waste and ensuring proper portioning and preparation standards</li><li>Maintain high standards of hygiene, cleanliness, and safety in compliance with regulations</li><li>Ensure adherence to company policies, procedures, and operational guidelines</li><li>Lead, supervise, and motivate staff to foster a positive and productive work environment</li><li>Handle customer feedback and complaints professionally to ensure excellent service delivery</li><li>Manage staff records, schedules, attendance, and related administrative tasks</li><li>Coordinate equipment maintenance and follow up on service requests</li><li>Analyze operational reports to identify challenges and implement corrective actions</li><li>Forecast inventory requirements and maintain optimal stock levels</li><li>Conduct staff training programs and enforce discipline and performance standards</li><li>Collaborate with Area/Operations Managers to improve service quality and efficiency</li><li>Support and execute Local Store Marketing (LSM) initiatives</li><li>Uphold brand standards and ensure a consistently high level of customer satisfaction</li><li>Oversee audits, system enhancements, and implementation of operational changes</li></ul>Qualifications &amp; Skills<ul><li>Minimum 4+ years of experience in restaurant management</li><li>Strong financial acumen with experience in budgeting and cost control</li><li>Proven leadership skills with the ability to manage and develop teams</li><li>Experience in inventory control and waste management</li><li>Solid understanding of hygiene, safety, and food handling standards</li><li>Strong problem-solving and decision-making abilities</li><li>Excellent customer service and conflict resolution skills</li><li>Familiarity with audits, reporting, and administrative responsibilities</li><li>Ability to train staff and enforce operational standards</li><li>Effective communication and coordination with senior management</li><li>Experience in Local Store Marketing (LSM) is an advantage</li></ul>If you want, I can tailor this for a specific brand (fast food, casual dining, fine dining) or make it more concise for platforms like LinkedIn.rephrase this JDHere&rsquo;s a rephrased version of your job description with a fresh, professional tone:Restaurant Manager &ndash; Job DescriptionCore Responsibilities<ul><li>Establish business objectives and develop annual budgets while closely tracking expenses and financial performance</li><li>Execute strategic plans to meet targets related to productivity, quality, and customer service</li><li>Reduce food waste and manage costs by enforcing proper portion control and preparation practices</li><li>Ensure the highest levels of hygiene, cleanliness, and safety across all operations</li><li>Maintain strict compliance with company policies, standards, and procedures</li><li>Lead and inspire team members, promoting a positive and collaborative work culture</li><li>Address customer concerns promptly and effectively to maintain high service standards</li><li>Oversee staff administration, including scheduling, attendance, and record-keeping</li><li>Manage maintenance of equipment and coordinate necessary repairs or servicing</li><li>Review operational reports to identify gaps and implement improvements</li><li>Plan and control inventory to ensure adequate stock levels and minimize shortages or overstocking</li><li>Train employees, monitor performance, and enforce workplace discipline</li><li>Work closely with Area and Operations Managers to enhance overall performance</li><li>Support and implement local marketing initiatives to drive sales and engagement</li><li>Protect and enhance brand reputation through consistent service excellence</li><li>Manage audits, system updates, and the rollout of operational improvements</li></ul>Requirements &amp; Skills<ul><li>At least 4 years of experience in a restaurant management role</li><li>Strong financial management skills, including budgeting and cost control</li><li>Demonstrated ability to lead, coach, and manage teams effectively</li><li>Hands-on experience in inventory management and waste reduction</li><li>Good knowledge of food safety, hygiene, and workplace safety standards</li><li>Strong analytical thinking with effective problem-solving and decision-making skills</li><li>Excellent customer service and complaint-handling abilities</li><li>Experience with audits, reporting, and administrative duties</li><li>Skilled in staff training and maintaining performance standards</li><li>Strong communication skills with the ability to collaborate with senior management</li><li>Exposure to local store marketing (LSM) activities is an added advantage</li></ul>Pay: BD300.000 - BD400.000 per hourWork Location: In person

Restaurant Manager

We are looking for an experienced and motivated Restaurant Assistant Manager to support daily restaurant operations, lead the service team, and ensure excellent customer experience. The ideal candidate should have strong leadership skills, operational knowledge, and a hands-on management approach.Key Responsibilities<ul><li>Assist in managing daily restaurant operations and service flow</li><li>Supervise waiters, cashiers, baristas, and kitchen coordination</li><li>Ensure high standards of customer service and guest satisfaction</li><li>Monitor staff performance, attendance, and grooming standards</li><li>Handle customer feedback and resolve complaints professionally</li><li>Support staff training and onboarding of new employees</li><li>Monitor stock levels, ordering, and inventory control</li><li>Ensure compliance with hygiene, safety, and company policies</li><li>Prepare daily sales reports and operational updates</li><li>Support cost control and operational efficiency</li></ul>Requirements<ul><li>Minimum 2&ndash;3 years experience in restaurant supervisory or assistant manager role</li><li>Strong leadership and team management skills</li><li>Good knowledge of restaurant operations and service standards</li><li>Experience handling POS systems and reporting</li><li>Excellent communication skills in English</li><li>Ability to work under pressure in a fast-paced environment</li><li>Must be locally available in Bahrain</li><li>Ready to join immediately</li></ul>Preferred Qualifications<ul><li>Casual dining or caf&eacute; management experience</li><li>Staff scheduling and training experience</li><li>Problem-solving and decision-making ability</li></ul>Job Type: Full-timeWork Location: In person

Restaurant Assistant Manager (Immediate Joining – Local Hire Only)

Bukhowa Group of Companies

Job Title: Restaurant Manager &ndash; QSR (Quick Service Restaurant) Location: Djibouti (relocation required) Salary &amp; Benefits: USD 900 (~340 BHD) per month, free accommodation, free meals, no transport neededKey Responsibilities:<ul><li>Oversee daily operations of the QSR to ensure smooth workflow and excellent customer service.</li><li>Manage, train, and motivate staff to maintain high performance and adherence to company standards.</li><li>Ensure compliance with health, safety, and sanitation standards.</li><li>Monitor inventory, supplies, and cost control to maximize profitability.</li><li>Handle customer complaints and feedback professionally.</li><li>Implement marketing or promotional initiatives to boost sales and customer engagement.</li><li>Report to regional management with updates on performance, challenges, and staff.</li></ul>Requirements:<ul><li>Proven experience as a Restaurant Manager or in a similar role, preferably in a QSR.</li><li>Strong leadership, organizational, and communication skills.</li><li>Ability to work in a fast-paced environment and handle multiple responsibilities.</li><li>Willingness to relocate to Djibouti.</li></ul>Job Type: Full-timePay: From BD340.000 per monthWork Location: In person

Restaurant Manager With QSR Background

One Eleven Holding

Job SummaryWe are looking for a dedicated and experienced Shop Supervisor to oversee the day-to-day operations of our F&amp;B caf&eacute;. You will supervise staff, ensure the shop is clean and well-organized, and deliver excellent customer service at all times.This role is ideal for someone with strong leadership skills, attention to detail, and the ability to manage operations efficiently in a fast-paced, customer-focused environment.Key Responsibilities<ul><li>Supervise staff, including training, scheduling, and daily task delegation</li><li>Ensure the shop is clean, organized, and compliant with all health and safety regulations</li><li>Provide excellent customer service and resolve customer complaints professionally</li><li>Monitor stock levels, order inventory, and manage the budget</li><li>Complete daily administrative tasks, including cash deposits and inventory reports</li><li>Work closely with the manager to develop and implement marketing and promotional strategies</li><li>Support overall team operations and perform other duties as assigned</li></ul>Requirements<ul><li>Minimum 3+ years of experience in a food service or hospitality setting</li><li>Strong communication and customer service skills</li><li>Proven ability to manage and motivate a team</li><li>High attention to detail and accuracy</li><li>Ability to work independently and collaboratively within a team</li><li>Physically able to stand, walk, bend, and lift during shifts</li><li>Ability to lift and carry items up to 25 pounds</li><li>Willing to work flexible hours, including evenings and weekends</li><li>Immediate joiners preferred</li><li>Candidates must be available in Bahrain</li></ul>How to Apply:Send your CV to hr@oneelevenbh.comWork Location: In person

Supervisor

Operational Planning &amp; Financial ControlEstablish operational goals and develop annual budgets, including expenditure planning, variance analysis, and corrective action implementation.Support the achievement of restaurant objectives by contributing to strategic planning, executing action plans, and maintaining standards in productivity, quality, and customer service.Manage and optimize operating costs through effective portion control, waste reduction, and consistent food quality.Team Leadership &amp; DevelopmentFoster a positive and collaborative work environment across all outlets.Supervise food and beverage staff in line with company policies and procedures.Monitor team performance across outlets and provide regular updates to the Operations Manager.Support team success by assisting with additional responsibilities as required.Operational Excellence &amp; ComplianceEnsure all operational procedures&mdash;including customer service, production quality, hygiene, cleanliness, maintenance, and administration&mdash;comply with company policies and the operations manual.Maintain high service standards by implementing and enforcing organizational guidelines.Ensure all team members are aware of and adhere to security and safety procedures.Coordination &amp; CommunicationWork closely with the Operations Manager to enhance service standards and operational processes.Act as a key point of communication between the Operations Manager and Restaurant Managers.Propose initiatives and improvements to enhance overall business performance.Monitoring, Analysis &amp; ReportingIdentify operational challenges through data analysis and implement effective solutions.Maintain accurate records of staff scheduling and operational expenses.Forecast inventory needs, monitor consumption, and ensure optimal stock levels.Prepare and maintain weekly and monthly performance reports for all outlets.Plan and execute Local Store Marketing (LSM) initiatives across assigned outlets.QualificationsMinimum of 3 years&rsquo; experience in restaurant operations or a similar supervisory role.Bachelor&rsquo;s degree in Business Administration, Hospitality Management, or a related field.Strong leadership, communication, and analytical capabilities.Proven ability to manage multiple outlets in a fast-paced environment.Solid understanding of restaurant operations, budgeting, inventory management, and customer service standards.Pay: BD350.000 - BD500.000 per hourWork Location: In person

AREA MANAGER (F&B)

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