customer service representative Jobs in Dubai

customer service representative

front desk agent

guest service agent

customer service executive

service advisor

service staff

Confidential Company

<p>We are seeking experienced and well-presented female service staff to work as a waitress in a</p><p>private ultra-high-net-worth (UHNW) villa. The role requires a high level of professionalism,</p><p>attention to detail, and excellent service etiquette. Candidate must be discreet, polite, and able to</p><p>anticipate the needs of principals and guests at all times.</p><br/><p><strong>Key Responsibilities:</strong></p><p>• Provide formal and informal food and beverage service to principals and guests</p><p>• Set and clear dining tables for meals, snacks, and events</p><p>• Ensure all service items (China, crystal, silver, linens) are clean, polished, properly arranged</p><p>• Serve breakfast, lunch, dinner, and refreshments according to household standards</p><p>• Assist with the coordination and execution of private dinners, parties, and special events</p><p>• Maintain cleanliness and organization of dining areas, pantry, and service stations</p><p>• Liaise with the kitchen and housekeeping teams for smooth service flow</p><p>• Monitor inventory & report low stock of service-related items (napkins, water, cutlery, etc.)</p><p>• Follow dress code and grooming standards at all times</p><p>• Uphold strict confidentiality and discretion within the household</p>

Waitress - Service Staff (Villa - UHNW Family)

Azadea

<br>• Present customers upon arrival with the menu, assist in their item selection, , take orders and serve food in a timely manner<br>• Communicate efficiently with the kitchen staff and barista to guarantee customer satisfaction and liaise with other departments to ensure smooth running of operations<br>• Arrange table set-ups before and after each customer according to the brand s set standards <br>• Make sure the staff is providing a friendly, professional and timely service at all times and report immediately any discrepancies/customer complaints to the Manager on duty<br>• Collect bill payments from customers and hand them over to the cashier<br>

Waiter

Shi Hospitality Group

<p>Job Location</p>
 
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 <p> <span>Dubai, <br> United Arab Emirates</span> </p>
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 <p> <span>5 to 10 years</span> </p>
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 <p> <span>Graduate</span> </p>
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 <p> <span>Chefs / F&amp;B / Housekeeping / Front Desk<br> </span> </p>
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 <p> <span>Greet guests, take food and beverage orders, and serve promptly</span> </p>
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 <p>Jobseekers from any country</p> 
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<span>Head Waiter / Waiter<br> <br>Job Location : Dubai, UAE<br> <br><b>Key Responsibilities :</b><br> <br>  Greet guests warmly and ensure an outstanding dining experience from arrival to departure.<br>  Provide personalized recommendations for menu items, including specialty Chinese dishes, premium teas, and wine pairings.<br>  Oversee tableside service, ensuring attention to detail and proper presentation of dishes.<br>  Address guest feedback and resolve complaints promptly, ensuring customer satisfaction.<br>  Supervise and support waitstaff to deliver top-tier service.<br>  Train, mentor, and develop service staff in proper dining etiquette, knowledge of Chinese cuisine, and customer interaction.<br>  Coordinate with the kitchen and bar teams to ensure smooth service flow.<br>  Delegate tasks efficiently and monitor staff performance throughout service.<br>  Maintain cleanliness and organization of dining areas in accordance with health and safety regulations.<br>  Ensure proper table setup, including placement of fine china, cutlery, glassware, and linen according to restaurant standards.<br>  Assist in inventory management for service supplies and liaise with the Restaurant Manager regarding stock levels.<br>  Monitor and maintain high standards of personal grooming and uniform for all staff.</span>
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Head Waiter / Waiter

Sofitel

<br> <br><b>Job Details</b><br>Country: United Arab Emirates<br>City: Dubai<br>Industry: Hospitality / Travel<br>Function: Food Preparation / Service<br>Gender: Any<br>Candidate Nationality: Any<br>Candidate Preferred Location: Any<br>Job Type: Full-time<br> <br>What You ll Do<br>  Provide high-quality and friendly service across F&amp;B outlets following Sofitel standards.<br>  Perform opening and closing procedures, maintain cleanliness, and ensure supplies are well stocked.<br>  Monitor operating supplies to reduce wastage and control costs.<br>  Maintain professional appearance and punctuality, wearing the correct uniform and name tag.<br>  Support marketing promotions by upselling menu items and combinations.<br>  Handle guest enquiries and complaints efficiently, maintaining good customer relationships.<br>  Assist in preparing and recording daily, monthly, and quarterly inventories.<br>  Train and coach new team members, ensuring skills meet operational needs.<br>  Collect and process F&amp;B requisitions and update daily logs.<br>  Comply with local legislation, hotel fire, health, and safety procedures.<br>  Respond flexibly to departmental changes and assist other hotel areas when needed.<br>  Ensure confidentiality of hotel, customer, and staff information at all times.<br> <br>Ideal Profile<br>  Diploma or degree in hospitality is preferred.<br>  Previous F&amp;B or guest service experience in a luxury hotel environment.<br>  Strong communication and interpersonal skills with a courteous and professional approach.<br>  Knowledge of HACCP standards, hygiene, and safety protocols.<br>  Ability to work under pressure and adapt to changing guest and business needs.<br>  Flexible, proactive, and able to handle cross-cultural interactions with sensitivity.<br>  Good organizational skills and attention to detail.<br> <br><br>

Food and Beverage Attendant

VOCO Hotels

<p><strong>Key Responsibilities:</strong></p>
<p>Guest Service:</p>
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<li>Greet guests warmly and escort them to their tables.</li>
<li>Present menus, explain specials, and make recommendations when required.</li>
<li>Take accurate food and beverage orders and relay them to the kitchen/bar promptly.</li>
<li>Serve food and beverages efficiently while ensuring correct presentation and portioning.</li>
<li>Check back with guests to ensure satisfaction and handle any complaints professionally.</li>
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<p><strong>Operations:</strong></p>
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<li>Prepare tables by setting up linens, silverware, and glasses.</li>
<li>Ensure that all areas are clean, well-organized, and ready for service.</li>
<li>Maintain knowledge of menu items, ingredients, and allergens.</li>
<li>Follow all food safety and hygiene regulations.</li>
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<p><strong>Upselling &amp; Sales:</strong></p>
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<li>Suggestively sell food and beverage items to enhance guest experience and increase revenue.</li>
<li>Inform guests about promotions, events, and specialty dishes.</li>
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<p><strong>Team Collaboration:</strong></p>
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<li>Coordinate with kitchen and bar staff for timely service.</li>
<li>Assist colleagues during busy hours to maintain smooth operations.</li>
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<p><strong>Cash Handling:</strong></p>
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<li>Process guest bills accurately and handle payments according to hotel standards.</li>
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Waiter/Waitress (Arabic/Russian Speaker)

NOVOTEL

<ul> <li>Greet and serve customers in a friendly and professional manner.</li> <li>Take food and beverage orders and relay them to the kitchen or bar staff.</li> <li>Serve food and beverages to guests and ensure orders are accurate and timely.</li> <li>Maintain cleanliness and organization of dining and service areas.</li> <li>Assist in setting up dining rooms or banquet halls for events.</li> <li>Handle guest inquiries and complaints in a prompt and courteous manner.</li> <li>Upsell menu items and promote specials to guests.</li> <li>Follow all safety and sanitation procedures.</li> <li>Cash handling and processing payments from guests.</li> <li>Operating and maintaining point-of-sale systems.</li> <li>Assisting in inventory management and restocking supplies.</li> <li>Participating in training programs and continuous learning opportunities.</li> <li>Assisting in planning and executing special events or promotions.</li> <li>Providing input and feedback on menu selections and customer preferences.</li> <li>Participating in meetings and briefings with management and colleagues.</li> <li>Adhering to grooming and dress code standards.</li> <li>Assisting in training new team members.</li> <li>Collaborating with other departments such as kitchen staff, housekeeping, and front desk to ensure seamless guest experience.</li> </ul>

F&B Attendant (Waiter/Waitress)

Atlantis

<p><strong>Key Responsibilities</strong></p> <ul> <li>Greet residents and guests warmly, ensuring they feel welcome and well-attended.</li> <li>Prepare, arrange, and maintain poolside loungers, umbrellas, and towels to resort standards.</li> <li>Provide towels, refreshments, and amenities promptly while anticipating resident needs.</li> <li>Ensure pool and surrounding areas remain clean, organized, and hazard-free at all times.</li> <li>Assist with monitoring pool safety, including adherence to health and hygiene protocols.</li> <li>Report maintenance issues, safety concerns, or incidents immediately to supervisors.</li> <li>Support the service team during busy periods with coordination and guest requests.</li> <li>Maintain knowledge of all property facilities and services to assist residents effectively.</li> <li>Adhere to Atlantis The Royal s grooming, service, and safety standards at all times.</li> </ul> <p><strong>Skills Set</strong></p> <ul> <li>Poolside and Outdoor Service</li> <li>Guest Relations and Customer Care</li> <li>Health, Safety, and Hygiene Awareness</li> <li>Time Management and Multitasking</li> <li>Communication and Teamwork</li> <li>Attention to Detail and Organization</li> </ul> <p><strong>Why Join Us</strong></p> <ul> <li>Be part of one of the world s most luxurious and innovative residential hospitality destinations.</li> <li>Work in a multicultural, dynamic environment focused on excellence and growth.</li> <li>Access professional training and development opportunities across Kerzner International.</li> </ul>

Pool Attendant

Explore 7432+ Service staff in Dubai this November. Find roles across top companies and apply now to boost your career.