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Eleganz Luxury

Job Title: Software Support Specialist/Engineer Department: Technical Support/ Engineering Reports to: Support Manager/ Lead DeveloperRole Summary: We are looking for a Software Support Specialist to troubleshoot and resolve technical issues related to our software and integrated systems. The role involves supporting users, collaborating with developers on bug fixes, and using AI tools to improve support efficiency.Key Responsibilities: Diagnose and resolve software issues, configuration errors, and performance problems via email, chat, or remote sessions. Maintain and update knowledge base articles and user guides. Reproduce and document bugs with clear technical details for the development team. Monitor systems to identify and address issues proactively Conduct user onboarding sessions and create training materials. Utilize AI tools to streamline support processes and automate repetitive tasks.Required Skills &amp; Qualifications: Bachelor&rsquo;s degree in Computer Science, IT, or related field (or equivalent experience) 4&ndash;5 years of experience in the corporate industry Familiarity with Windows, macOS, and Linux Basic SQL knowledge for querying databases Understanding of Python, JavaScript, or Java (for debugging/log reading) Awareness of cloud platforms (AWS, Azure, or Google Cloud) Strong communication and problem-solving skillsPreferred Experience: Experience with tools like Zendesk, Jira, or ServiceNow Familiarity with API tools such as Postman Basic knowledge of CI/CD processes Certifications like CompTIA A+, ITIL, or AWS Cloud PractitionerCompany: Eleganz Luxury Pvt. Ltd. Location: Lahore Pay: Market CompetitiveApplication Process: Interested candidates are encouraged to submit their resumes at: Farzana@eleganzluxury.comPay: Rs120,000.00 - Rs150,000.00 per monthWork Location: In person

Software Support Specialist

Motive

<div>
 
 Who We Are
 
 
 
 Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.
 
 
 Motive serves nearly 100,000 customers &ndash; from Fortune 500 enterprises to small businesses &ndash; across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.
 
 
 Visit gomotive.com to learn more.
 
 
 
 Location:
 
 PK - Lahore
 
 (On-Site)( Timing 6pm-3am)
 
 
 
 
 Job Type:
 
 Full-Time
 
 
 
 Who We Are
 
 
 
 Motive builds technology to improve the safety, productivity, and profitability of businesses that power the physical economy. The Motive Automated Operations Platform combines IoT hardware with AI-powered applications to automate vehicle and equipment tracking, driver safety, compliance, maintenance, spend management, and more. Motive serves more than 120,000 businesses, across a wide range of industries including trucking and logistics, construction, oil and gas, food and beverage, field service, agriculture, passenger transit, and delivery.
 
 
 Motive is proud to be a Forbes Cloud 100 company and a 2020 Career-Launching Company by Wealthfront.
 
 
 
 Job Description
 
 
 
 As an integral member of our dynamic team, the IT Support Engineer holds the pivotal responsibility of championing end-user satisfaction through adept IT support. Tasked with monitoring and maintaining our company's computer systems, the IT Support Engineer performs hardware and software installations and elevates our technological prowess by tackling logical, analytical, and technical challenges independently and through collaborative efforts with internal teams and valued vendor partnerships.
 
 
 
 Role Overview
 
 
 
 We are looking for a skilled and customer-focused IT Support Engineer who can deliver high-quality technical support across endpoint systems, SaaS applications, and core IT services. This role requires hands-on experience with MacOS, Windows, and Linux environments, strong troubleshooting abilities, and the capability to support users both onsite and remotely. The ideal candidate will also have exposure to modern IT operations, including MDM platforms, ticketing systems, cloud productivity tools, and emerging AI-driven support workflows
 
 
 
 What You&rsquo;ll Do
 
 
 
 <ul>
 <li>
 Provide end-to-end IT support across MacOS, Windows, and Linux environments, including mass OS installations, upgrades, and configurations
 </li>
 <li>
 Manage employee onboarding and offboarding (onsite and remote), covering device provisioning and MDM enrolment
 </li>
 <li>
 Provide IT Support for MDM platforms such as Kandji and Microsoft Intune
 </li>
 <li>
 Hands-on MacOS support and advanced troubleshooting for Windows OS issues
 </li>
 <li>
 Support enterprise SaaS tools including Google Workspace (G Suite), Okta, Salesforce, and collaboration platforms
 </li>
 <li>
 Provide onsite support for office users and remote support via Jira tickets, email, and Slack
 </li>
 <li>
 Maintain accurate IT asset inventory and device lifecycle records
 </li>
 <li>
 Assist with basic network and infrastructure troubleshooting and maintain awareness of next-generation firewalls
 </li>
 <li>
 Basic understanding of current AI trends and how AI can assist in IT support ticket management
 
 
 </li>
 </ul>
 
 What We&rsquo;re Looking For
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science, Engineering, or equivalent practical experience
 </li>
 <li>
 1&ndash;6 years of IT support experience in a corporate or fast-paced environment
 </li>
 <li>
 Strong working knowledge of MacOS and Windows, with basic Linux familiarity
 </li>
 <li>
 Hands-on experience with MDM solutions (Kandji, Microsoft Intune, or similar)
 </li>
 <li>
 Solid understanding of ticketing systems such as Jira Service Management
 </li>
 <li>
 Practical experience supporting GWS, SSO, CRM, VoIP and other SaaS applications
 </li>
 <li>
 Good foundational knowledge of networking concepts (TCP/IP, DNS, DHCP, VPNs) and general infrastructure
 </li>
 <li>
 Awareness of modern IT security concepts and tools, including next-generation firewalls
 </li>
 <li>
 Understanding of how AI and automation are applied in IT support workflows
 </li>
 <li>
 Strong communication and customer-handling skills with a problem-solving mindset
 </li>
 <li>
 Flexibility to work varying hours or shifts when required
 </li>
 <li>
 Relevant certifications (CCNA, Microsoft 365, etc.) and call-center IT support experience are a plus
 
 
 </li>
 </ul>
 
 Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.
 
 
 
 
 Please review our Candidate Privacy Notice here.
 
 
 
 
 UK Candidate Privacy Notice here.
 
 
 
 
 The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.
 
</div>

IT Support Engineer

Cloudelligent

<div>Position Title: Integration Support Engineer 
Job Timings: 8am- 5pm CST (Central Time USA) 
Location: Lahore 
About Cloudelligent
Cloudelligent is Cloud-native consultancy and AWS Advanced consulting partner! We specialize in providing bespoke cloud solutions to startups, SMB &amp; the public sector (Non-Profit Organizations). Being a next-gen cloud service provider, we help customers to break free from hardware lifecycle and capital expenditures, allowing them to make the most out of their cloud investment. We have an international footprint with a diverse team of domain experts, and we are customer obsessed.<h2 class="jobSectionHeader">
Job Objective</h2>
This is a client-facing, collaborative role. Strong written and verbal communication skills are essential, as it is a high degree of attention to detail and responsiveness. The ideal candidate takes ownership of their workload, communicates proactively, and consistently meets deadlines without requiring close supervision. The position is technical and backend-focused, centered on configuring, supporting, and enhancing integration services rather than core product feature development. 
Responsibilities<ul><li>
Triage, prioritize, and resolve integration tickets in close collaboration with the client.</li><li>
Perform data mapping between Core, Enterprise, and third-party systems.</li><li>
Install, configure, and maintain integration services, including ODBC, EWA, FUSE, and related connectors.</li><li>
Implement service-level code adjustments to support integration workflows.</li><li>
Modify and optimize data transformation logic across systems.</li><li>
Troubleshoot integration failures, connectivity issues, and data inconsistencies</li><li>
Communicate clearly and promptly with the client on ticket status, blockers, and progress.</li><li>
Support backend integration deployments in Windows and Linux environments.</li><li>
Document integration, configurations, resolutions, and system dependencies.</li></ul>
Requirements<ul><li>
4+ years of experience with SQL and database architecture</li><li>
4+ years of experience with data mapping and ETL processes</li><li>
Hands-on experience configuring backend services and system-level integrations</li><li>
Familiarity with ODBC connectivity and database drivers</li><li>
Experience working with integration services and middleware tools</li><li>
Ability to make targeted code updates in service-layer environments</li><li>
Working knowledge of Python, Java, or similar backend languages</li><li>
Understanding of data structures, system connectivity, and backend troubleshooting</li><li>
Exceptional written and verbal communication, able to provide clear, timely updates to clients and internal team members</li><li>
High attention to detail, accurate documentation and thorough validation are non-negotiable</li><li>
Strong responsiveness, expected to be reachable and reply promptly during US business hours</li><li>
Self-directed and dependable, manages workload independently and flags blockers early</li><li>
Collaborative, works effectively within established client workflows and adapts quickly to existing processes</li></ul>
Good to have<ul><li>
Experience in enterprise SaaS or legal technology environments</li><li>
Experience with proprietary or custom integration services</li><li>
Exposure to API-based integrations and service configuration</li><li>
Familiarity with data warehouse environments</li><li>
Prior experience in a contractor or embedded client-facing role</li></ul>
Success in This Role Looks Like<ul><li>
Consistent, timely resolution of integration tickets with clear client communication throughout.</li><li>
Accurate and stable data flow between connected systems.</li><li>
Proactive status updates, no client should have to chase for an answer.</li><li>
Clean documentation and repeatable configuration processes.</li><li>
Backlog reduced steadily while new items are handled without bottleneck.</li></ul>
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Integration Support Engineer

Trax courier & Logistics

Key Responsibilities:<ul><li>Provide IT support for courier operations systems (shipment tracking, delivery apps, etc.)</li><li>Troubleshoot hardware, software, and network issues at warehouse and office</li><li>Maintain attendance machines, scanners, printers, and other operational devices</li><li>Support riders and operations team with mobile app / system issues</li><li>Ensure smooth connectivity between branches and head office</li><li>Manage system backups, user accounts, and basic IT security</li></ul>Requirements:<ul><li>Strong knowledge of Windows OS, networking, and hardware</li><li>Experience with LAN/WAN, routers, and troubleshooting</li><li>Familiarity with courier/logistics software is a plus</li><li>Good communication and problem-solving skills</li><li>Ability to work under pressure in operational environment</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthWork Location: In person

Fast Services Corporation

Requirements <ul><li>Software deployment.</li><li>Software training at the client-side.</li><li>Understand client requirements and the ability to convey to developers.</li><li>Handling of support issues at client online or onsite.</li><li>Understanding of ERP operations in Restaurant, Supermarket, Fashion Retail and supply chain management</li><li>Ability to work in pressure.</li><li>Can do attitude.</li><li>Own conveyance.</li></ul>Job Type: Full-timePay: From Rs40,000.00 per monthWork Location: In person

Software Support Officer

DevioTech

Company DescriptionDevioTech is a leading IT consultancy and software development company specializing in global digital transformation. Known for delivering innovative, high-quality technical solutions, we empower businesses to thrive in competitive digital markets. Our core expertise includes scalable full-stack development, advanced digital strategies combined with SEO, and user-centric UI/UX design. With a commitment to excellence, DevioTech fosters long-lasting client relationships and stays ahead in the world of IT innovation.Role DescriptionWe are seeking a Full Stack and AI Systems Engineer for a full-time, on-site position based in Lahore. The engineer will design, develop, and maintain scalable web and AI-driven systems. Responsibilities include systems design, troubleshooting complex software and hardware challenges, system administration, and providing technical support. The role also involves collaborating with cross-functional teams, optimizing system performance, and implementing innovative technologies to meet evolving business needs.Qualifications<ul><li>Proficiency in Systems Design and Systems Engineering for scalable and reliable solutions</li><li>Strong troubleshooting and problem-solving skills for resolving software and hardware issues</li><li>Experience in System Administration with knowledge of managing and maintaining IT infrastructure</li><li>Expertise in providing Technical Support and ensuring seamless operation of IT systems</li><li>Proficiency in programming languages such as JavaScript, Python, or similar</li><li>Experience designing AI-driven systems is a plus</li><li>Bachelor's degree in Computer Science, Software Engineering, or related field</li><li>Ability to work collaboratively in an on-site, team-focused environment</li></ul>Job Type: Full-timePay: Rs100,000.00 - Rs150,000.00 per monthWork Location: In person

Full Stack And AI Systems Engineer

Tayseer G T

Company DescriptionTo directly reach HR - Apply at https://seersolutions.keka.com/careers/jobdetails/4002SeerSolutionz offers advanced, comprehensive solutions to financial institutions, enabling them to deliver financial products in a fast, easy, convenient, and cost-effective manner. By digitalizing processes and activities, the company helps financial partners remain competitive in a rapidly evolving industry. Backed by strong research and development capabilities, SeerSolutionz empowers its partners to adapt to market challenges. A dedicated and selective team ensures the organization's goals align with the needs of financial institutions.Role DescriptionThis is a full-time, on-site role based in Lahore for a Solution Engineer. The chosen candidate will design, develop, and implement solutions using .Net, MVC, JavaScript, AngularJS, HTML, CSS, and PostgreSQL. The Solution Engineer will work in an agile environment, collaborating with cross-functional teams to fulfill project requirements. They will also work with Docker for development and deployment environments and ensure seamless integration of systems while providing technical consultations to support clients and internal teams.Qualifications<ul><li>Proven experience in Software Development with expertise in .Net, MVC, JavaScript, AngularJS, HTML, CSS, PostgreSQL, and working in an agile development environment</li><li>2-8 yrs Exp</li><li>Strong skills in Consulting and Presales to understand client requirements and deliver tailored solutions effectively</li><li>Experience with Integration of software systems and using Docker-based development and deployment environments</li><li>Understanding of Sales concepts related to software solutions</li><li>Excellent problem-solving, troubleshooting, and communication abilities</li><li>Bachelor's degree in Computer Science, Software Engineering, or a related field</li><li>Experience in the financial technology sector is a plus</li><li>Microservices architecture</li><li>Dockers</li></ul>Apply directly to reach us in the link for the positionhttps://seersolutions.keka.com/careers/applyjob/2547Job Type: Full-timeWork Location: In personWork Location: In person

Dot net developer (Associate - Mid and Sr Level) for Lahore Pakistan

Explore 1187+ Software support engineer in Lahore this May. Find roles across top companies and apply now to boost your career.

1187 software support engineer jobs In Lahore

Software Support Specialist

IT Support Engineer

Integration Support Engineer

IT Support Engineer

Software Support Officer

Full Stack And AI Systems Engineer

Dot net developer (Associate - Mid and Sr Level) for Lahore Pakistan