customer support representative Jobs in Lahore

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Sybrid Pvt Ltd.

Experience: 1 - 2 YearsJob Overview We are seeking a skilled System Engineer to join our IT team. The ideal candidate will be responsible for maintaining and supporting our organization's IT infrastructure, ensuring optimal performance, security, and reliability. This role involves providing technical support across various platforms and collaborating with cross-functional teams to implement effective solutions. The System Engineer will play a critical role in managing hardware, software, networks, and security systems to support business operations efficiently.Responsibilities<ul><li>Provide technical support and troubleshooting for hardware, software, and network issues across the organization.</li><li>Manage and maintain computer systems including Windows, macOS, and Linux operating systems.</li><li>Oversee computer management tasks such as software deployment, updates, and system configurations.</li><li>Configure and support network infrastructure including LAN, VPNs, firewalls, and other security measures.</li><li>Assist with desktop support requests via help desk tools such as BMC Remedy, ServiceNow, or Jira.</li><li>Monitor and maintain IT infrastructure to ensure system stability and security.</li><li>Implement and support IT security protocols to safeguard organizational data.</li><li>Collaborate with teams to optimize computer hardware performance and network connectivity.</li><li>Document processes and resolutions to improve support workflows and knowledge base resources.</li></ul>Skills<ul><li>Proven experience in technical support, IT support, or help desk roles.</li><li>Strong knowledge of computer management, operating systems (Windows, macOS, Linux), and desktop support.</li><li>Familiarity with computer networking concepts including LAN, VPNs, firewalls, and network troubleshooting.</li><li>Proficiency in software troubleshooting across various platforms.</li><li>Experience with IT infrastructure management and security protocols.</li><li>Knowledge of tools such as BMC Remedy, ServiceNow, Jira for ticketing and issue tracking.</li><li>Ability to manage computer hardware components effectively.</li><li>Excellent communication skills for customer service and team collaboration.</li><li>Understanding of Microsoft Office applications for documentation and reporting purposes. This position offers an engaging opportunity for a dedicated IT professional to contribute to a dynamic organization by ensuring robust technology systems that support business growth and operational excellence.</li></ul>Pay: Rs40,000.00 - Rs60,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Related: 1 year (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

System Support Engineer

AEDesign (Pvt) Ltd

We are looking for a proactive and technically skilled IT Support Engineer to join our team. The ideal candidate will be responsible for providing technical support, maintaining IT systems, and ensuring smooth day-to-day operations.Key Responsibilities:<ul><li>Provide technical support to end-users for hardware, software, and network issues</li><li>Install, configure, and maintain desktops, laptops, printers, and other IT equipment</li><li>Troubleshoot system, network, and connectivity problems</li><li>Manage user accounts, emails, and access permissions</li><li>Support Microsoft 365 and Windows operating systems</li><li>Maintain IT documentation and asset records</li><li>Coordinate with vendors for IT procurement and repairs</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in IT, Computer Science, or related field</li><li>1&ndash;2 years of relevant IT support experience</li><li>Strong knowledge of Windows OS and basic networking (TCP/IP, DNS, DHCP)</li><li>Familiarity with Active Directory and Microsoft 365</li><li>Good problem-solving and communication skills</li></ul>Preferred:<ul><li>Certifications such as CompTIA A+, Network+, MCSA, or CCNA</li><li>Experience with virtualization or basic cybersecurity practices</li></ul>If you are passionate about technology and enjoy solving technical challenges, we encourage you to apply.Job Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

IT Support Engineer

Limton Group of Companies

Limton Group of Companies currently looking to recruit an experienced System Support Engineer to join our team.Preferred Qualification:<ul><li>DAE Diploma holder in Electronics or related disciplines, or candidates with relevant repairing courses.</li></ul>Required Competencies:<ul><li>Good understanding of electronics fault troubleshooting, parts replacement, and repair (including soldering and touch replacement).</li><li>Basic understanding of computer hardware, networking, and system configuration.</li><li>Familiarity with Windows-based environments and basic software installation/troubleshooting.</li><li>Knowledge of LAN/WAN concepts, IP addressing, and network diagnostics.</li><li>Strong analytical, coordination, and documentation skills.</li><li>Effective communication and teamwork capabilities.</li></ul>Primary Areas of Engagement:<ul><li>Device installation, configuration, and hardware setup.</li><li>Field visits to customer sites for device health checks, installation, and service support.</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs40,000.00 per monthWork Location: In person

Fast Services Corporation

Requirements <ul><li>Software deployment.</li><li>Software training at the client-side.</li><li>Understand client requirements and the ability to convey to developers.</li><li>Handling of support issues at client online or onsite.</li><li>Understanding of ERP operations in Restaurant, Supermarket, Fashion Retail and supply chain management</li><li>Ability to work in pressure.</li><li>Can do attitude.</li><li>Own conveyance.</li></ul>Job Type: Full-timePay: From Rs40,000.00 per monthWork Location: In person

Software Support Officer

Careem

<div>
 
 About the Company
 
 
 
 Careem is building the Everything App for the greater Middle East &mdash; making it easy to move around, order food and groceries, manage payments, and more. Our purpose is simple: to simplify and improve people&rsquo;s lives and build an awesome organisation that inspires.
 
 
 Since 2012, Careem has enabled earnings for over 2.5 million Captains, simplified the lives of more than 70 million customers, and built a platform where the region&rsquo;s best talent and entrepreneurs thrive. We operate in 70+ cities across 10 countries, from Morocco to Pakistan.
 
 
 
 
 We&rsquo;re now entering our next chapter &mdash; one powered by AI. We&rsquo;re looking for AI talent: curious problem-solvers who know how to apply AI to build tools, automate workflows, and create real impact. Whether it&rsquo;s streamlining operations, enhancing customer experience, or reimagining internal systems &mdash; we want people who can make Careem work smarter and move faster.
 
 
 
 
 
 About The Team
 
 
 
 At Careem, the mission for the NextGen Programme is to help grow our engineers by learning how to write Clean Code, use SOLID principle techniques, and design reliable systems. The ultimate goal is to train new engineers to build excellent foundations with high standards. Our Programme covers vast areas in engineering: Backend, Frontend, Web, Mobile, Data Analysis, MLOps, Infrastructure, Cyber Security and QA.
 
 
 We are looking for software engineers to join our team of talented engineers that share a common interest in distributed backend systems, their scalability, and continued development. You will work alongside a top talent for an accelerated learning path. You will have access to some of the most exciting projects and advanced tech for accelerated learning and exposure.
 
 
 You will be responsible for maintaining some of our services that power the Careem. Engine, scaling highly distributed systems, and continuously documenting and improving our engineering practices. These large-scale, distributed systems handle everything from user requests to payment processing.
 
 
 
 What You'll Do
 
 
 
 Our tech stack is Java 8 and Spring Boot, Micro-Service Architecture, SQL and no-SQL DBs and AWS infrastructure. Key responsibilities include:
 
 
 <ul>
 <li>
 Development of our distributed backend system to meet the challenging functional, scalability, and reliability requirements for our fast-growing business.
 </li>
 <li>
 Maintain features and systems, with an emphasis on code quality, maintainability, readability, and testing.
 </li>
 <li>
 Facilitate collaboration with other engineers, product owners, and designers to solve interesting and challenging problems across our platform.
 </li>
 <li>
 Be a valued member of an autonomous, cross-functional agile team.
 </li>
 <li>
 You care about quality and you know what it means to ship high-quality code.
 
 
 </li>
 </ul>
 
 What You'll Need
 
 
 
 <ul>
 <li>
 2-4 Years of Experience required.
 </li>
 <li>
 The ideal candidate will have a passionate commitment to improving the lives of people, an insane focus on excellence and customer service, and a strong alignment with our core values: being bold, focused, agile and collaborative.
 
 
 </li>
 </ul>
 
 Must Have
 
 
 
 <ul>
 <li>
 Bachelor's Degree in Computer Science or other related technical fields.
 </li>
 <li>
 Understanding of Object-oriented design, data structures, and algorithms.
 </li>
 <li>
 Ability to solve complex problems.
 </li>
 <li>
 Must be able to write clean and maintainable code (must love coding!).
 </li>
 <li>
 Ability to effectively articulate technical challenges and solutions; deal with loosely defined problems and fast-changing requirements &amp; think abstractly.
 </li>
 <li>
 Passionate about learning new technologies and working on a product of massive scale and impact.
 </li>
 <li>
 Able to communicate effectively.
 </li>
 <li>
 Attention to detail.
 
 
 </li>
 </ul>
 
 Nice To Have
 
 
 
 <ul>
 <li>
 Knowledge of AWS
 </li>
 <li>
 Knowledge of clean code principles
 </li>
 <li>
 Deep understanding of design patterns
 </li>
 <li>
 Demonstrated ability of test-driven development
 </li>
 </ul>
</div>

Software Engineer II - Backend | NextGen Engineering

Stackup Solutions

We are seeking a detail-oriented and proactive Software Quality Assurance (SQA) Engineer to join our team. The SQA Engineer will be responsible for testing software to ensure it meets high standards of quality, performance, and reliability. This role includes creating and executing test plans, identifying bugs, and working closely with developers and product managers to resolve issues.Key Responsibilities:<ul><li>Design, develop, and execute test plans and test cases for new and existing software.</li><li>Perform functional, regression, integration, and system testing.</li><li>Identify, document, and track bugs using issue tracking systems (e.g., Jira, Bugzilla).</li><li>Collaborate with cross-functional teams (developers, product managers, support) to ensure quality throughout the software development lifecycle.</li><li>Automate test cases using appropriate tools and frameworks (e.g., Selenium, JUnit, TestNG).</li><li>Conduct performance and load testing as needed.</li><li>Review requirements, specifications, and technical design documents to provide timely and meaningful feedback.</li><li>Contribute to continuous improvement of QA processes and tools.</li></ul>Required:<ul><li>Bachelor&rsquo;s degree in Computer Science, Engineering, or related field.</li><li>2+ years of experience in software quality assurance or software testing.</li><li>Strong understanding of QA methodologies, tools, and processes.</li></ul>Job Type: Full-timePay: From Rs1.00 per monthWork Location: On the road

Quality Assurance (SQA)

Binary Brix 

Job Title: SQA EngineerExperience: 3&ndash;4 Years Location: Onsite &ndash; Lahore / Hybrid / Remote/ Onsite Job Type: Full-TimeAbout the RoleWe are looking for a detail-oriented SQA Engineer to ensure the quality, reliability, and performance of our software products. You will work closely with developers, product managers, and DevOps teams to deliver high-quality releases through manual and automated testing.Key Responsibilities<ul><li>Design and execute test plans, test cases, and test scenarios.</li><li>Perform manual testing for web and mobile applications.</li><li>Identify, log, and track bugs using tools like JIRA, ClickUp, or Trello.</li><li>Conduct functional, regression, smoke, and UAT testing.</li><li>Write and maintain automation test scripts.</li><li>Validate APIs using Postman / Swagger.</li><li>Collaborate with developers to reproduce and resolve issues.</li><li>Ensure software meets business and technical requirements.</li><li>Prepare test reports and quality metrics.</li></ul>Required Skills &amp; Qualifications<ul><li>3&ndash;4 years of experience as an SQA / QA Engineer.</li><li>Strong knowledge of software testing methodologies and SDLC/STLC.</li><li>Hands-on experience with manual and automation testing.</li><li>Experience with automation tools: Selenium, Cypress, Playwright.</li><li>Familiarity with API testing tools (Postman, REST Assured).</li><li>Understanding of SQL for data validation.</li><li>Experience with Git/version control.</li><li>Strong communication and documentation skills.</li></ul>Nice to Have (Plus Points)<ul><li>Experience with performance testing (JMeter, LoadRunner).</li><li>Knowledge of security testing basics.</li><li>Experience with mobile testing (Android / iOS).</li><li>Familiarity with CI/CD integration for testing.</li><li>ISTQB certification.</li></ul>What We Offer<ul><li>Competitive salary package.</li><li>Exposure to modern testing tools and frameworks.</li><li>Learning and certification support.</li><li>Friendly team culture.</li><li>Career growth into Senior QA / QA Lead / Automation Engineer</li></ul>Job Type: Full-timePay: Rs150,000.00 - Rs200,000.00 per monthWork Location: In person

Software Quality Assurance (SQA) Engineer

Explore 1562+ Software support engineer in Lahore this March. Find roles across top companies and apply now to boost your career.

1562 software support engineer jobs In Lahore

System Support Engineer

IT Support Engineer

System Support Engineer

Software Support Officer

Software Engineer II - Backend | NextGen Engineering

Quality Assurance (SQA)

Software Quality Assurance (SQA) Engineer