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product support associate

Contour Software

<div>
 
 About Contour
 
 
 
 Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.
 
 
 As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.
 
 
 What started as an R&amp;D &amp; Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore &amp; Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!
 
 
 
 The Division
 
 
 
 Jonas Club Software helps clubs thrive by focusing on the creation of exceptional experiences. These experiences are delivered through industry leading services, integrated applications, innovative technology, and long term partnerships with the clubs we serve.
 
 
 
 The Role:
 
 
 
 We are looking for a high-energy, service-driven Product Support Associate to join our Contour team. You&rsquo;ll be the first line of support for Jonas Club ERP users, resolving technical issues, guiding customers through system usage, and delivering a consistently professional experience across multiple support channels.
 
 
 This is a full-time, virtual support role requiring technical aptitude, service mindset, and a commitment to learning. Success in this role means embracing virtual training, adapting to new systems, and providing exceptional support with speed and empathy.
 
 
 
 Requirements:
 
 
 
 You bring a strong foundation in customer support and technical troubleshooting&mdash;ideally in contact centre software, club operations, or the hospitality industry. More importantly, you bring:
 
 
 <ul>
 <li>
 Technical aptitude &ndash; Comfortable navigating software, understanding system architecture, and troubleshooting issues in real time.
 </li>
 <li>
 Relevant experience &ndash; Prior exposure to customer product support in software, hospitality, or club environments.
 </li>
 <li>
 A growth mindset &ndash; Willingness to learn new tools, adapt to evolving customer needs, and succeed in a virtual training setting.
 </li>
 <li>
 Adaptability &ndash; Thrives in dynamic environments, open to feedback, and ready to take ownership of challenges.
 
 
 </li>
 </ul>
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Customer Support &amp; Issue Resolution: Respond to clients via phone, email, chat, and ticketing platforms. Diagnose and resolve technical issues with professionalism and speed.
 </li>
 <li>
 Product Knowledge &amp; Guidance: Help clients maximize the value of our software, explain feature usage, and recommend upgrades or best practices where needed.
 </li>
 <li>
 Cross-Functional Collaboration: Work with internal teams (Development, QA, Product) to escalate and resolve complex issues. Liaise with club-facing roles to support broader club operations.
 </li>
 <li>
 Process &amp; Documentation: Track and document all support activity using internal systems. Maintain detailed records and knowledge base updates.
 </li>
 <li>
 Service Support &amp; Member Experience: Assist with booking, membership inquiries, and club service coordination to ensure a seamless client experience.
 </li>
 <li>
 Client Satisfaction &amp; Continuous Improvement: Monitor feedback, contribute to process refinement, and flag areas of friction to enhance overall client satisfaction.
 
 
 </li>
 </ul>
 
 Skills &amp; Qualifications:
 
 
 
 
 Core Competencies (Must Have)
 
 
 
 <ul>
 <li>
 Excellent communication skills &ndash; Clear, professional verbal and written English to explain technical concepts to clients and colleagues.
 </li>
 <li>
 Customer service experience &ndash; Proven background in customer support or helpdesk roles, with a passion for solving problems and delivering value.
 </li>
 <li>
 Technical troubleshooting ability &ndash; Confident diagnosing software, network, and system issues with a logical, methodical approach.
 </li>
 <li>
 Organizational strength &ndash; Skilled at managing multiple priorities, tracking open tickets, and ensuring follow-through.
 </li>
 <li>
 Adaptability &amp; resilience &ndash; Able to learn quickly, stay calm under pressure, and adjust to new systems or workflows.
 </li>
 <li>
 Soft skills for service excellence &ndash; Active listening, empathy, patience, and a client-focused mindset that builds trust and satisfaction.
 
 
 </li>
 </ul>
 
 
 
 Technical Proficiency:
 
 
 
 <ul>
 <li>
 Knowledge of networking fundamentals, including Windows file sharing, drive mapping, and port forwarding is an asset
 </li>
 <li>
 Familiarity with Windows Server environments: processor specs, domain controllers, Active Directory, group policy management is an asset
 </li>
 <li>
 Experience with Microsoft Office, CRM systems, and basic HTML is an asset
 </li>
 <li>
 Understanding of VMware or Hyper-V is a plus is an asset
 </li>
 <li>
 Exposure to PowerShell scripting is an asset
 
 
 </li>
 </ul>
 
 Education &amp; Experience:
 
 
 
 <ul>
 <li>
 Experience in software support, hospitality, club operations, or similar industries is highly desirable
 </li>
 <li>
 3-5+ years in technical support, customer service, or helpdesk environments
 </li>
 <li>
 Bachelor&rsquo;s degree in computer science or a related discipline
 </li>
 <li>
 Familiarity with ticketing systems and support platforms
 </li>
 <li>
 Knowledge of basic accounting concepts
 
 
 </li>
 </ul>
 
 What You&rsquo;ll Bring:
 
 
 
 <ul>
 <li>
 Client Focus &ndash; A service-first mindset with empathy and accountability
 </li>
 <li>
 Technical Curiosity &ndash; Eagerness to learn how things work and solve problems
 </li>
 <li>
 Flexibility &ndash; Comfort with evolving tools, systems, and service standards
 </li>
 <li>
 Professionalism &ndash; Discreet, courteous, and reliable in every interaction
 
 
 </li>
 </ul>
 
 Work Schedule &amp; Availability:
 
 
 
 
 Training Period:
 
 9 AM &ndash; 5 PM EST (6 PM &ndash; 3 AM PKT)
 
 
 
 Post Training Schedule Availability:
 
 Must be open to work a rotating 24/7 shift including weekends and after-hours as business needs require.
 
 
 
 Exciting Benefits We Offer
 
 
 
 <ul>
 <li>
 Market-leading Salary
 </li>
 <li>
 Medical Coverage &ndash; Self &amp; Dependents
 </li>
 <li>
 Parents Medical Coverage
 </li>
 <li>
 Provident Fund
 </li>
 <li>
 Employee Performance-based bonuses
 </li>
 <li>
 Home Internet Subsidy
 </li>
 <li>
 Conveyance Allowance
 </li>
 <li>
 Profit Sharing Plan [Tenured Employees Only]
 </li>
 <li>
 Life Benefit
 </li>
 <li>
 Child Care Facility
 </li>
 <li>
 Company Provided Lunch/Dinner
 </li>
 <li>
 Professional Development Budget
 </li>
 <li>
 Recreational area for in-house games
 </li>
 <li>
 Sporadic On-shore training opportunities
 </li>
 <li>
 Friendly work environment
 </li>
 <li>
 Leave Encashment
 
 
 </li>
 </ul>
 
 
 Disclaimer:
 
 
 
 At Contour, we attribute our success to the unique contributions of our diverse staff. We&rsquo;re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we&rsquo;ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.
 
 
 
 
 In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.
 
</div>

Product Support Associate

<div>About Contour
Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years. 
As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers. 
What started as an R&amp;D &amp; Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore &amp; Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!
The Division:
Jonas Club Software helps clubs thrive by focusing on the creation of exceptional experiences. These experiences are delivered through industry leading services, integrated applications, innovative technology, and long term partnerships with the clubs we serve.
The Role:<div>
We are looking for a high-energy, service-driven Product Support Associate to join our Contour team. You&rsquo;ll be the first line of support for Jonas Club ERP users, resolving technical issues, guiding customers through system usage, and delivering a consistently professional experience across multiple support channels.</div><div>
This is a full-time, virtual support role requiring technical aptitude, service mindset, and a commitment to learning. Success in this role means embracing virtual training, adapting to new systems, and providing exceptional support with speed and empathy.</div><div>
Requirements:
You bring a strong foundation in customer support and technical troubleshooting&mdash;ideally in contact centre software, club operations, or the hospitality industry. More importantly, you bring:</div><div><ul><li>
Technical aptitude &ndash; Comfortable navigating software, understanding system architecture, and troubleshooting issues in real time.</li></ul></div><div><ul><li>
Relevant experience &ndash; Prior exposure to customer product support in software, hospitality, or club environments.</li></ul></div><div><ul><li>
A growth mindset &ndash; Willingness to learn new tools, adapt to evolving customer needs, and succeed in a virtual training setting.</li></ul></div><div><ul><li>
Adaptability &ndash; Thrives in dynamic environments, open to feedback, and ready to take ownership of challenges.</li></ul></div><div> 
Key Responsibilities:</div><div><ul><li>
Customer Support &amp; Issue Resolution: Respond to clients via phone, email, chat, and ticketing platforms. Diagnose and resolve technical issues with professionalism and speed.</li></ul></div><div><ul><li>
Product Knowledge &amp; Guidance: Help clients maximize the value of our software, explain feature usage, and recommend upgrades or best practices where needed.</li></ul></div><div><ul><li>
Cross-Functional Collaboration: Work with internal teams (Development, QA, Product) to escalate and resolve complex issues. Liaise with club-facing roles to support broader club operations.</li></ul></div><div><ul><li>
 Process &amp; Documentation: Track and document all support activity using internal systems. Maintain detailed records and knowledge base updates.</li></ul></div><div><ul><li>
Service Support &amp; Member Experience: Assist with booking, membership inquiries, and club service coordination to ensure a seamless client experience.</li></ul></div><div><ul><li>
Client Satisfaction &amp; Continuous Improvement: Monitor feedback, contribute to process refinement, and flag areas of friction to enhance overall client satisfaction.</li></ul></div><div> 
 
Skills &amp; Qualifications:</div><div>
Core Competencies (Must Have)</div><div><ul><li>
Excellent communication skills &ndash; Clear, professional verbal and written English to explain technical concepts to clients and colleagues.</li></ul></div><div><ul><li>
Customer service experience &ndash; Proven background in customer support or helpdesk roles, with a passion for solving problems and delivering value.</li></ul></div><div><ul><li>
Technical troubleshooting ability &ndash; Confident diagnosing software, network, and system issues with a logical, methodical approach.</li></ul></div><div><ul><li>
Organizational strength &ndash; Skilled at managing multiple priorities, tracking open tickets, and ensuring follow-through.</li></ul></div><div><ul><li>
 Adaptability &amp; resilience &ndash; Able to learn quickly, stay calm under pressure, and adjust to new systems or workflows.</li></ul></div><div><ul><li>
 Soft skills for service excellence &ndash; Active listening, empathy, patience, and a client-focused mindset that builds trust and satisfaction.</li></ul></div><div> 
Technical Proficiency:</div><div><ul><li>
Knowledge of networking fundamentals, including Windows file sharing, drive mapping, and port forwarding is an asset</li></ul></div><div><ul><li>
Familiarity with Windows Server environments: processor specs, domain controllers, Active Directory, group policy management is an asset</li></ul></div><div><ul><li>
Experience with Microsoft Office, CRM systems, and basic HTML is an asset</li></ul></div><div><ul><li>
Understanding of VMware or Hyper-V is a plus is an asset</li></ul></div><div><ul><li>
Exposure to PowerShell scripting is an asset</li></ul></div><div> 
 
Education &amp; Experience:</div><div><ul><li>
Experience in software support, hospitality, club operations, or similar industries is highly desirable</li></ul></div><div><ul><li>
3-5+ years in technical support, customer service, or helpdesk environments</li></ul></div><div><ul><li>
Bachelor&rsquo;s degree in computer science or a related discipline</li></ul></div><div><ul><li>
Familiarity with ticketing systems and support platforms</li></ul></div><div><ul><li>
Knowledge of basic accounting concepts</li></ul></div><div> 
 
What You&rsquo;ll Bring:</div><div><ul><li>
Client Focus &ndash; A service-first mindset with empathy and accountability</li></ul></div><div><ul><li>
Technical Curiosity &ndash; Eagerness to learn how things work and solve problems</li></ul></div><div><ul><li>
Flexibility &ndash; Comfort with evolving tools, systems, and service standards</li></ul></div><div><ul><li>
Professionalism &ndash; Discreet, courteous, and reliable in every interaction</li></ul></div><div> 
 
Work Schedule &amp; Availability:</div><div>
Training Period: 9 AM &ndash; 5 PM EST (6 PM &ndash; 3 AM PKT)</div><div>
 Post Training Schedule Availability: Must be open to work a rotating 24/7 shift including weekends and after-hours as business needs require.</div>
Exciting Benefits we offer:<ul><li>
Market-leading Salary</li><li>
Medical Coverage &ndash; Self &amp; Dependents</li><li>
Parents Medical Coverage</li><li>
Provident Fund</li><li>
Employee Performance-based bonuses</li><li>
Home Internet Subsidy</li><li>
Conveyance Allowance</li><li>
Profit Sharing Plan [Tenured Employees Only]</li><li>
Life Benefit</li><li>
Child Care Facility</li><li>
Company Provided Lunch/Dinner</li><li>
Professional Development Budget</li><li>
Recreational area for in-house games</li><li>
Sporadic On-shore training opportunities</li><li>
Friendly work environment</li><li>
Leave Encashment</li></ul>
Disclaimer: At Contour, we attribute our success to the unique contributions of our diverse staff. We&rsquo;re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we&rsquo;ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.
In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.</div>

Bureau Veritas

<div>
 
 1
 
 
 Roles and responsibilities: (Sr. Sales Associate)
 
 
 
 
 Role Statement
 
 
 
 <ul>
 <li>
 This role involves identifying and targeting potential clients, developing and executing business development strategies, and ensuring customer satisfaction through exceptional service and support.
 </li>
 <li>
 The Sales Associate will also manage the sales pipeline, prepare compelling proposals, and work collaboratively with internal teams to enhance product offerings and customer experience, contributing to the overall success and growth of the company.
 </li>
 <li>
 He/She performs the job within the framework of the BV Quality Assurance System, BV HSE Requirements, the Code of Ethics and the BV Group policy.
 
 
 </li>
 </ul>
 
 Responsibilities &amp; Accountabilities
 
 
 
 
 The Associate Manager-sales is responsible for:
 
 
 
 <ul>
 <li>
 Business Development for product portfolio. This includes commercial activities such as market Surveys.
 </li>
 <li>
 Assist the management in the identification, preparation, and submission of prequalification, express of interest, and offers.
 </li>
 <li>
 Identify &amp; manage large clients/opportunities / Key accounts.
 </li>
 <li>
 Cross Selling - leveraging BV service portfolio.
 </li>
 <li>
 Preparation of Quotations, in consultation with the Certification Lead Pakistan.
 </li>
 <li>
 Business Development activity; Visiting new and existing clients, Identification of new markets, and submission of weekly client interaction reports and project alerts to the manager concerned.
 </li>
 <li>
 Forwarding the consolidated reports to the product line leaders.
 </li>
 <li>
 Be a team player and coordinate with current team
 </li>
 <li>
 Maintain accurate records of sales activities, client interactions, and sales pipeline.
 </li>
 <li>
 Identify opportunities to cross-sell and upsell additional services to existing clients.
 </li>
 <li>
 Develop strategies to increase client engagement and retention.
 </li>
 <li>
 Ensure contracts are in compliance with company policies and regulations.
 </li>
 <li>
 Work closely with the marketing, technical, and operations teams to ensure seamless delivery of services.
 </li>
 <li>
 Ensure implementation of QMS in responsibility corporate standards (e.g. Code of Ethics, BV Values, corporate identity, policies, procedures)
 </li>
 <li>
 To manage the sales force team (definition of sales objectives, incentives policy, back-office organization)
 </li>
 <li>
 Regular monitoring of sales opportunity pipeline &ndash; track leads and active proposals. Maintain visibility of sales actions using Salesforce
 </li>
 <li>
 To implement the commercial strategy as defined by country/PL Leaders
 </li>
 <li>
 To assess the market for new business opportunities.
 </li>
 <li>
 To set/ review sales strategies to expand customer and activity base.
 </li>
 <li>
 Achieving the given sales &amp; revenue targets
 </li>
 <li>
 Highlighting business lead, and identifying business opportunities
 </li>
 <li>
 Participation / exhibiting in exhibitions
 </li>
 <li>
 Enhancing the clientele in Certification Services
 </li>
 <li>
 Develop and implement effective sales strategies to meet and exceed sales targets.
 </li>
 <li>
 Build and maintain strong relationships with key clients, understanding their needs and providing tailored solutions.
 </li>
 <li>
 Ensure high levels of customer satisfaction by providing exceptional service and support.
 </li>
 <li>
 Monitor market dynamics and competitor activities to adjust sales tactics accordingly.
 
 
 </li>
 </ul>
 
 KPIs (to be amended if necessary)
 
 
 
 
 TECHNICAL COMPETENCIES
 
 
 
 <ul>
 <li>
 Achieve Sales, and revenue as per business plan.
 </li>
 <li>
 Client relationship &ndash; Retention and Growth, To provide timely, and accurate feedback of Sales/Market strategy and performance.
 </li>
 <li>
 Account receivables.
 </li>
 <li>
 Compliance with internal and external guidelines, policies, and procedures.
 </li>
 <li>
 Internal and external customer service satisfaction (e.g. number of complaints), To collaborate with the Deputy manager GS to manage customer satisfaction.
 </li>
 <li>
 To demonstrate ethical and professional behaviours in line with BV Core Values
 </li>
 <li>
 Education: Bachelor's Degree or relevant. MBA will be advantage.
 </li>
 <li>
 Experience: Minimum 3 years of experience in sales
 </li>
 <li>
 Experience in the relevant field.
 </li>
 <li>
 Good communication and writing skills, Fluent in English.
 </li>
 <li>
 A team player.
 </li>
 <li>
 Strong ethics and integrity.
 </li>
 </ul>
</div>

Sr. Sales Associate (Certifications)

Treadstone Associates

About UsTreadstone Associates Pakistan is a professional services firm providing team augmentation and consulting services globally. We support clients across legal, operations, sales, marketing, finance, and accounting domains.Our Associate Program is designed to train young professionals to build executive functioning, problem-solving, and communication skills while gaining real-world, international experience.Role OverviewAs a Sales Associate, you will be part of our Associate Program, contributing to client acquisition efforts and internal sales initiatives. You will gain exposure to international markets, strengthen your negotiation and communication skills, and build a strong foundation in consultative and strategic selling.Compensation Structure<ul><li>Competitive Salary + Commission + Performance Bonus</li></ul>Key Responsibilities<ul><li>Proactively identify and engage prospective clients through inbound leads, referrals, and outreach campaigns.</li><li>Conduct discovery calls and client consultations to understand needs and recommend appropriate programs and services.</li><li>Clearly articulate Treadstone's digital offerings and value proposition.</li><li>Work collaboratively with operations teams to ensure a seamless onboarding process.</li><li>Use CRM tools to manage leads, follow-ups, and pipeline updates.</li><li>Meet and exceed individual and team sales targets and KPIs.</li><li>Provide feedback to marketing and product teams on client needs, trends, and messaging.</li><li>Participate in webinars, client demos, or digital events as a brand ambassador.</li></ul>What We&rsquo;re Looking For<ul><li>Bachelor&rsquo;s Degree</li><li>1&ndash;3 years of experience in sales, business development, or client engagement (experience in professional services preferred).</li><li>Strong verbal and written communication skills with a consultative sales approach.</li><li>Comfortable using CRM software and digital communication platforms (e.g., Teams, Loop, Outlook).</li><li>Self-motivated with excellent organizational and time management skills.</li><li>High level of professionalism and client service orientation</li></ul>Growth &amp; DevelopmentThe Treadstone Associate Program offers you the chance to:<ul><li>Gain hands-on international marketing exposure.</li><li>Develop executive functioning, problem-solving, and leadership skills.</li><li>Progress in a merit-based career path within a global professional services firm.</li></ul>Job Type: Full-timePay: From Rs100,000.00 per monthApplication Question(s):<ul><li>What is your most recent salary? (PKR)</li></ul>Work Location: In person

Sales Associate

Systems Limited

<div>
 
 Systems Limited is looking for Brand Development Associate who will be responsible to lead projects and establishing on-time completion of deliverables for specific projects in brand teams.
 
 
 
 
 
 Brand Associate needs to ensure effective delivery of assigned New Product Initiatives (NPIs) by working closely with Category Teams and cross-functional teams under the leadership of Brand
 
 
 Development Manager.
 
 
 
 
 
 The individual should have learning agility as well as the ability to
 
 
 acquire knowledge about brand management and product management for all projects.
 
 
 
 
 The individual should be able to understand the brief pertaining to commercial plans and
 
 
 build connection on how it will impact the new projects launched. The individual is also
 
 
 required to be able to inspire trust, create vision and have potential to keep synergy within
 
 
 team and other stakeholders.
 
 
 
 
 
 Your key responsibilities will include:
 
 
 
 
 
 &bull; E2E delivery of all Projects with follow-ups and project management with all
 
 
 managers involved in the process.
 
 
 &bull; Deliver the project with agility by identifying opportunities to deliver desired timelines
 
 
 which would stretch standard SLAs (Service Level Agreements) on Project.
 
 
 &bull; Management of the Project management system for NPI (New Product Introduction)
 
 
 and ensuring all projects are tracked correctly in the system.
 
 
 &bull; Ownership of the packaging AW (Artwork) adaptation based on guidelines developed
 
 
 by the strategic brand groups.
 
 
 &bull; Ensuring and following up on packaging AW (Artwork) adaptations with relevant
 
 
 parties.
 
 
 &bull; Ensuring 100% compliance on PO (Purchase Order) and GRN (Goods Receipt Note)
 
 
 management
 
 
 &bull; Seamless Contract management &amp; Vendor Risk Assessment (CRA)
 
 
 
 
 
 What are we looking for?
 
 
 &bull; Minimum 2-3 years of experience in marketing and brand roles or equally in a brand
 
 
 supply chain hybrid role.
 
 
 &bull; Graduate in Marketing or Business Management.
 
 
 &bull; Ability to manage multiple projects simultaneously.
 
 
 &bull; Ability to work with large amount of data and extract insights.
 
</div>

Brand Development Associate

UserWise Services

<div>Job Description 
We are looking for a highly organized and motivated Associate Producer with a passion for games and a strong ability to support development teams in delivering world-class gaming experiences. The ideal candidate will have 2+ years of experience in game production or project coordination, with a proven ability to manage schedules, track milestones, and foster collaboration across teams.
As an Associate Producer, you will work closely with senior producers, developers, and other stakeholders to ensure that project goals are met on time and within scope. This is a fantastic opportunity for individuals who excel in multitasking, thrive in a fast-paced environment, and are eager to take the next step in their production career.
Type
Full time
Location
Lahore (onsite)
About UserWise
We are dedicated to transforming the gaming landscape through our S-tier team of industry veterans, talented game developers, and innovative designers. Headquartered in the USA, our multinational team brings a wealth of experience and a deep understanding of the gaming industry to every project. We begin by conducting thorough game analyses, pinpointing strengths and areas for improvement across design, gameplay mechanics, user interfaces, and monetization strategies. From there, we craft tailored growth strategies that include feature development, monetization optimization, and engaging content updates. Powered by our cutting-edge LiveOps platform, we enhance in-game experiences, drive player engagement, and maximize revenue for studios. Our commitment to excellence ensures that we regularly deliver fully tested updates that bring your game closer to its ultimate vision. Join us in shaping the future of gaming! 
Requirements 
Key Responsibilities<ul><li>
Assist in the planning, scheduling, and execution of game development tasks.</li><li>
Track project progress, manage timelines, and ensure milestones are met.</li><li>
Collaborate with internal departments including QA, Development, Art and Customer Service to streamline workflows and resolve blockers.</li><li>
Support documentation processes, including maintaining project trackers, status reports, and production plans.</li><li>
Identify risks early and assist in developing mitigation strategies to keep projects on track.</li><li>
Champion a positive and collaborative team culture, facilitating clear and consistent communication across all departments.</li><li>
Prioritize tasks and track day-to-day work with product managers to ensure objectives are met on time.</li></ul>
Qualifications<ul><li>
1-2 years of experience in a production or coordination role or any other relevant position in the software or game industry within the gaming industry, having shipped at least one title through the full production cycle.</li><li>
Strong organizational and time-management skills with an eye for detail.</li><li>
Excellent communication, collaboration, and presentation skills</li><li>
Ability to adapt to changing priorities and thrive in dynamic, team-oriented environments.</li><li>
Familiarity with project management tools such as Jira, Trello, Asana, or ShotGrid.</li><li>
A passion for gaming and a desire to contribute to the creation of outstanding player experiences.</li></ul> 

Benefits 
<ul><li>
Market competitive, tax-free USD salaries</li><li>
Private Health Insurance</li><li>
Paid Time Off</li><li>
Performance Bonus</li><li>
Annual Performance Reviews</li></ul></div>

Associate Game Producer

Levi Strauss & Co.

<div>
 
 Job Description
 
 
 
 You're an original. So are we.
 
 
 We're a company of people who like to forge our own path. We invented the blue jean in 1873, and we reinvented khaki pants in 1986. We pioneered labor and environmental guidelines in manufacturing. And we work to build sustainability into everything we do. Our brands stand for freedom and self-expression around the world.
 
 
 Where we lead, others follow. For more than 160 years, we've used the strength of our brands to lead with our values and make an outsized impact on the world. We employ more than 15,000 people globally to support our great brands: Levi's&reg;, Dockers&reg;, Denizen&reg; and Signature by Levi Strauss &amp; Co.&trade;
 
 
 Assistant Store Manager is an integral part of the store management team by developing the store team and contributing to the successful implementation of strategies and operational excellence that ensure brand equity, customer satisfaction and financial growth. Assumes responsibility for store in the absence of Store Manager and/or Associate Store Manager.
 
 
 
 About The Role
 
 
 
 
 COMPANY FIRST
 
 
 
 <ul>
 <li>
 Demonstrates strong business acumen; understand organizational objectives and strategically prioritize and budget in partnership with Store Manager to align with company priorities and values
 </li>
 <li>
 Works with the Store Manager to develop and flex store business strategies, initiatives, and growth across all categories; communicates goals to the team, track store&rsquo;s performance to meet or exceed established store and individual sales and performance goals daily
 
 
 </li>
 </ul>
 
 BUILD A DIVERSE &amp; INCLUSIVE CULTURE
 
 
 
 <ul>
 <li>
 Lead and participate in training process for new hires and current employees on LS&amp;CO culture, product knowledge, service practices, loss prevention, store policy and programs and other associate responsibilities.
 </li>
 <li>
 Support the Store Manager though execution of all performance management tools, including annual performance review, to set expectations, coach and contribute to an environment that encourages engagement, retention and talent. Manage minor employee relation issues and deliver formal performance feedback in partnership with store management.
 </li>
 <li>
 Recruits and interviews for positions underneath hierarchy and provide recommendations for new hires
 
 
 </li>
 </ul>
 
 OWN THE RESULT
 
 
 
 <ul>
 <li>
 Understand and comply with all Levi&rsquo;s&reg; Stores policy, procedure, and programs
 </li>
 <li>
 Accountable for managing and holding others accountable for operational results in store procedures, payroll management, cash handling and inventory control
 </li>
 <li>
 Lead merchandising team to execute store visual standards in accordance with visual merchandising direction, resulting in timely and flawless product presentation and housekeeping standards.
 </li>
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 Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility
 
 
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 LEAD BY EXAMPLE
 
 
 
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 Adopt and advocate for the new technology, policy or program rolled-out in store.
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 Effectively communicate with the management team to align and help drive business strategy, create environment that encourages engagement.
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 Supervises store team in the absence of another member of management.
 
 
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 </ul>
 
 CONSUMER AT THE CORE
 
 
 
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 Creates a high energy, compelling store experience by engaging consumers and modeling appropriate service behaviors to other associates, supervising and providing consistent coaching on sales training process in order to ensure the highest level of service and sales.
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 Proactively resolve consumer concerns in a manner consistent with company policy and with consumer satisfaction in mind. Partner with store management on elevated consumer issues.
 
 
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 </ul>
 
 MOVE FAST
 
 
 
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 <li>
 Maintains interior and exterior upkeep of building with partnership from the corporate office; communicating needs to ensure esthetic and safety requirements are met
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 Ensures required store tasks are completed timely and effectively by personally contributing and giving direction to other team members when necessary
 
 
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 </ul>
 
 About You
 
 
 
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 Enjoy multiple tasks, accomplishing multiple tasks in a fast-paced and deadline-oriented environment
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 You are a collaborative role model exhibiting behaviors aligned with company culture of inclusion and belonging.
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 Is self-starter with a growth mindset, enjoys learning new tools and adaptable to new initiatives
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 Ability to work a flexible schedule to meet the needs of the business, including evening, weekend and holiday shifts
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 0-2 years of experience in retail
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 Bachelor's
 
 
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 </ul>
 
 Our policy is to provide equal opportunity to all persons without regard to race, color, creed, religion, national origin, citizenship, sex, age, sexual orientation, gender identity or gender expression, marital status, Vietnam era/disabled veteran status, physical or mental disability, or other protected classes prohibited by applicable law. Company policy prohibits harassment of applicants or employees on the basis of any protected classes. We have established a continuing Affirmative Action Program to assure equal employment opportunity in all its policy decisions affecting recruitment, selection, assignment, promotion, training, and all other terms and conditions of employment. &shy;
 
 
 
 
 LOCATION
 
 
 
 Pakistan, Lahore - Levi's Z-Block
 
 
 
 FULL TIME/PART TIME
 
 
 
 Full time
 
 
 
 Current LS&amp;Co Employees, apply via your Workday account.
 
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Assistant Store Manager

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