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business services team manager

spa service expert

Marriott International

<div>Additional Information 
Job Number26012152 
Job CategorySpa 
LocationThe Westin City Centre Bahrain, Sheikh Khalifa Bin Salman Highway, Manama, Bahrain, Bahrain 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>POSITION SUMMARY 
Our Spa Specialists play an important role in support of a number of vital Spa functions. At our hotels these associates work to build an experience that is memorable and unique &ndash; with Spa services on the side. Our Spa Specialists take the initiative and deliver a wide range of services to make sure that guests enjoy their experience. Whether promoting Spa services or retail, scheduling reservations and confirming appointments, providing answers about services, checking in guests, or processing payments, the Spa Specialist makes transactions feel like part of the experience. 
No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Spa Specialists will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing reservation software (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance and 25 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Spa Specialists &ndash; to get it right for our guests and our business each and every time. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 

</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand&rsquo;s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.</div></div>

Spa Service Expert

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 26012152
 
 
 
 Job Category
 
 Spa
 
 
 
 Location
 
 The Westin City Centre Bahrain, Sheikh Khalifa Bin Salman Highway, Manama, Bahrain, Bahrain,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 Our Spa Specialists play an important role in support of a number of vital Spa functions. At our hotels these associates work to build an experience that is memorable and unique &ndash; with Spa services on the side. Our Spa Specialists take the initiative and deliver a wide range of services to make sure that guests enjoy their experience. Whether promoting Spa services or retail, scheduling reservations and confirming appointments, providing answers about services, checking in guests, or processing payments, the Spa Specialist makes transactions feel like part of the experience.
 
 
 No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Spa Specialists will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing reservation software (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance and 25 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Spa Specialists &ndash; to get it right for our guests and our business each and every time.
 
 
 
 Preferred Qualifications
 
 
 
 Education: High school diploma or G.E.D. equivalent.
 
 
 Related Work Experience: No related work experience.
 
 
 Supervisory Experience: No supervisory experience.
 
 
 License or Certification: None
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand&rsquo;s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Wyndham Hotels & Resorts EMEA

<div>
 
 Summary
 
 
 
 The Spa Manager is responsible for the hotels Spa facilities, managing the daily operations, leading a team of spa professionals, and promoting spa services to maximize revenue and guest satisfaction.
 
 
 The incumbent will combine strategic thought and planning to enhance the growth and profitability of the department to deliver upon the following business objectives: revenue maximization, cost control, service quality (OSAT), Quality Audit, employee engagement within the SPA team, and health &amp; safety compliance.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Ensures an overall smooth running of the Spa department.
 </li>
 <li>
 Ensures the company and Spa brand protocols are being followed.
 </li>
 <li>
 Supervise and coordinate all spa operations, including spa services, facilities, and team scheduling to ensure smooth and efficient day-to-day operations.
 </li>
 <li>
 Monitor and maintain high standards of cleanliness, hygiene, and safety throughout the spa facility.
 </li>
 <li>
 Ensure exceptional guest experiences by maintaining high standards of service, and professionalism.
 </li>
 <li>
 Analyze guest feedback and OSAT scores, to create effective action plans to continuously drive the guest experience and high-quality service delivery.
 </li>
 <li>
 Respond promptly to guest feedback and concerns, resolving issues to ensure guest satisfaction and retention.
 </li>
 <li>
 Recruit, train, and supervise spa staff, including therapists, estheticians, receptionists, and support staff.
 </li>
 <li>
 Provide leadership, coaching, performance management conversations and yearend performance reviews to drive development. motivation and performance.
 </li>
 <li>
 In conjunction with the Sales &amp; Marketing department, develop and implement sales strategies to promote spa services, packages, and retail products to achieve revenue targets.
 </li>
 <li>
 Collaborate with the marketing team to develop marketing initiatives, promotions, and campaigns to attract new clients and retain existing ones.
 </li>
 <li>
 Participate in marketing events, trade shows, and community outreach activities to promote the spa and increase brand awareness.
 </li>
 <li>
 Manage inventory levels of spa products, supplies, and equipment, ensuring adequate stock levels and cost-effective procurement.
 </li>
 <li>
 Establish relationships with suppliers and negotiate contracts to secure competitive pricing and quality products.
 </li>
 <li>
 Ensure compliance with health, safety, and regulatory standards for spa operations, treatments, and facilities.
 </li>
 <li>
 Responsible for the SPA budgeting and forecast.
 </li>
 <li>
 Monitor spa financial performance, analyze sales data, and implement strategies to optimize revenue and profitability.
 </li>
 <li>
 Prepare and manage the spa budget, monitoring expenses, revenue projections, and profitability targets.
 </li>
 <li>
 Analyze financial reports, identify variances, and implement corrective actions as needed to achieve financial goals.
 </li>
 <li>
 Develop and introduce new spa treatments, packages, and wellness programs based on market trends and guest preferences.
 </li>
 <li>
 Continuously evaluate and enhance spa services and offerings to meet changing customer needs and industry trends.
 </li>
 <li>
 Maintain accurate records and documentation related to spa operations, staff schedules, client bookings, and financial transactions.
 </li>
 <li>
 Prepare reports, presentations, and updates for senior management on spa performance and initiatives.
 
 
 </li>
 </ul>
 It is not the intent of this Job Description to cover all aspects of the position but to highlight the most important areas of responsibility.
 
 
 
 KEY COMPETENCIES
 
 
 
 Alongside with the fundamentals of the brand service culture, the incumbent will be required to demonstrate the below competencies:
 
 
 <ul>
 <li>
 Service excellence
 </li>
 <li>
 Leadership
 </li>
 <li>
 Communication
 </li>
 <li>
 Business Acumen
 </li>
 <li>
 Planning &amp; organization
 </li>
 <li>
 Driving results
 </li>
 <li>
 Flexibility
 </li>
 <li>
 Teamwork
 </li>
 <li>
 Adaptability
 </li>
 <li>
 Innovation
 
 
 </li>
 </ul>
 
 BACKGROUND
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in hospitality management, Business Administration, or a related field.
 </li>
 <li>
 Certification in Spa Management or Esthetics.
 </li>
 <li>
 A minimum of 2 years&rsquo; experience as an Assistant SPA Manager in a similar operation, or SPA Manager is a smaller establishment.
 </li>
 <li>
 Proficiency in SPA software.
 </li>
 <li>
 Experience from a branded international hotel chain is an advantage,
 </li>
 <li>
 Language requirement: &hellip;&hellip;&hellip;&hellip;&hellip;.(Basic / conversational / professional / native)
 </li>
 <li>
 Eligibility to work in &hellip;&hellip;&hellip;&hellip;&hellip;(Country) (Unless visa sponsorship is offered)
 </li>
 </ul>
</div>

Spa Manager

Nordic Holdings

willing to join immediatelyLocation: Nordic Holding Bahrain Employment Type: Full-Time / Contract Industry: Hospitality / Hotel &amp; SpaJob SummaryNordic Holding Bahrain is hiring an experienced Spa Therapist with a strong background in hotel spa operations. The ideal candidate is professional, customer-focused, and skilled in delivering a variety of massage treatments while maintaining high standards of hygiene, guest care, and service quality.Key Responsibilities<ul><li>Deliver high-quality spa treatments, including different types of massage based on guest needs and spa protocols.</li><li>Perform consultations to understand guest preferences, health conditions, and contraindications.</li><li>Maintain treatment rooms, equipment, and supplies in line with hygiene and sanitation standards.</li><li>Recommend suitable treatments, packages, and spa products to enhance guest experience.</li><li>Ensure consistent service standards and guest satisfaction (handling feedback professionally).</li><li>Support daily spa operations: appointment readiness, treatment preparation, and end-of-day room reset.</li><li>Follow hotel policies, service standards, and confidentiality requirements.</li></ul>Required Experience &amp; Skills<ul><li>Minimum 2 years experience as a Spa Therapist in a hotel or resort (mandatory).</li><li>Proficiency in multiple massage techniques such as:</li><li>Swedish Massage</li><li>Deep Tissue Massage</li><li>Aromatherapy Massage</li><li>Hot Stone Massage</li><li>Sports Massage (preferred)</li><li>Thai Massage / Reflexology (preferred)</li><li>Strong knowledge of basic anatomy, body mechanics, and contraindications.</li><li>Excellent grooming, professional communication, and guest service skills.</li><li>Ability to work shifts, weekends, and holidays as per hotel operation needs.</li></ul>Preferred Qualifications<ul><li>Spa/beauty therapy certification or diploma from a recognized institute.</li><li>Experience in upselling spa services and retail products.</li><li>Multilingual is a plus.</li></ul>Job Type: Full-time

MASSAGE THERAPIST

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 26000862
 
 
 
 Job Category
 
 Spa
 
 
 
 Location
 
 The Ritz-Carlton Bahrain, Building 173, Road 2803, Manama, Bahrain, Bahrain,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 Job Summary
 
 
 
 Responsible for managing and supervising all areas of the spa &amp; Recreation, including its programs, services, hours of operation, facilities and staff. Coordinates the delivery of spa services, including salon, skin care, fitness and wellness, massage, program coordinating, reservations, reception desk and locker room areas. As a department head, directs and works with the management team and hourly employees to successfully execute all spa operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.
 
 
 
 CANDIDATE PROFILE
 
 
 
 
 Education And Experience
 
 
 
 <ul>
 <li>
 2-year degree from an accredited university in Business Administration, Hospitality Industry Certification
 
 
 </li>
 </ul>
 OR
 
 
 <ul>
 <li>
 5 years experience in the spa &amp; recreation, guest services, front desk, sales and marketing, or related professional area. Minimum of 3 years leadership experience in the luxury hospitality.
 
 
 </li>
 </ul>
 
 CORE WORK ACTIVITIES
 
 
 
 
 Managing Spa &amp; Recreation Operations and Budgets
 
 
 
 <ul>
 <li>
 Selects vendors for spa &amp; Recreation retail operations and managing contract agreements.
 </li>
 <li>
 Oversees retail product research, product selection and purchasing, product display.
 </li>
 <li>
 Manages supply inventories and purchasing control, including uniforms.
 </li>
 <li>
 Monitors the spa &amp; Recreation actual and projected sales to ensure revenue goals are met or exceeded.
 </li>
 <li>
 Maintains cleanliness of spa &amp; Recreation and related areas and equipment.
 
 
 </li>
 </ul>
 
 Managing Spa &amp; Recreation Sales and Marketing Strategy
 
 
 
 <ul>
 <li>
 Creates and coordinates special services for groups including group gifting programs, group amenities, group turndown gifts, letters and invitations, creating special spa services for specific groups and spa contract addendum negotiation.
 </li>
 <li>
 Develops and Manages spa &amp; Recreation promotions including gifting programs, gift with purchase, co-op marketing efforts and holiday events.
 </li>
 <li>
 Ensures spa services are included in all property-related marketing and advertising.
 </li>
 <li>
 Identifies and recommending new products and product enhancements to remain competitive in the market.
 
 
 </li>
 </ul>
 
 Managing Spa &amp; Recreation Revenue Management Strategy
 
 
 
 <ul>
 <li>
 Monitors and Manages the payroll function.
 </li>
 <li>
 Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.
 </li>
 <li>
 Manages Spa &amp; Recreation controllable expenses such guest amenities, linen expense, professional salon products, plants, decorations and paper supplies to achieve or exceed budgeted goals.
 
 
 </li>
 </ul>
 
 Ensuring and Delivering Exceptional Customer Service
 
 
 
 <ul>
 <li>
 Displays leadership in guest hospitality, exemplifying excellent customer service, and creating a positive atmosphere for guest relations.
 </li>
 <li>
 Empowers employees to provide excellent customer service.
 </li>
 <li>
 Strives to improve service performance.
 
 
 </li>
 </ul>
 
 Conducting Human Resources Activities
 
 
 
 <ul>
 <li>
 Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
 </li>
 <li>
 Reviews findings with employees to develop appropriate corrective action, sharing plans with property leadership and ensuring corrective action is taken to continuously improve results.
 </li>
 <li>
 Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.
 </li>
 <li>
 Develops, implements and maintains a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.
 </li>
 <li>
 Administers the performance appraisal process for direct report managers.
 </li>
 <li>
 Develops business goals and creates appropriate development plans.
 </li>
 <li>
 Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.
 </li>
 <li>
 Solicits employee feedback, utilizes an &ldquo;open door&rdquo; policy and reviewing employee satisfaction results to identify and address employee problems or concerns.
 </li>
 <li>
 Ensures that regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicates expectations, recognizing performance, and producing desired business results.
 </li>
 <li>
 Celebrates successes and publicly recognizes the contributions of team members.
 
 
 </li>
 </ul>
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
 
 
 Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
 
 
 Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
 
 
 In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
 
 
</div>

Dir-Spa & Recreation

Four Seasons Hotels and Resorts

<div>
 
 About Four Seasons
 
 
 
 Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
 At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
 
 
 
 About the location:
 
 
 
 On an exclusive island in the heart of the Kingdom&rsquo;s capital, Four Seasons Hotel Bahrain Bay, with its unique architecture, has become an iconic landmark that soars as a destination in its own right, combining the best of a beach holiday and an urban getaway.
 
 
 
 About The Role
 
 
 
 We are currently looking for a
 
 Male
 
 
 Fitness Instructor
 
 , who has strong leadership, interpersonal and analytical skills, is able to prioritize and adapt to the changing needs of the operation, and a passion for service.
 
 
 
 What You Will Do
 
 
 
 <ul>
 <li>
 Provide a superior level of fitness instruction to Four Seasons members and guests.
 </li>
 <li>
 Delivers high quality private and group fitness instruction that consistently meets and exceeds the member and guest expectations.
 </li>
 <li>
 Handle all member and guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolve customer complaints, assist customers in all inquiries in connection with club and resort services.
 </li>
 <li>
 Develop and execute training plans that consistently meet and exceed the members&rsquo; and guests&rsquo; health and wellness goals.
 </li>
 <li>
 Provide personal trainer shift coverage as scheduled by the Director of Spa to satisfy members&rsquo; and guests&rsquo; demand and to maximize revenue.
 </li>
 <li>
 Assist in the continuing effort to maintain the high quality of physical fitness facility by cleaning fitness equipment as scheduled by the Director of Spa or Spa Manager.
 </li>
 <li>
 Complete all fitness instruction billing in accordance with Four Seasons accounting procedures and fitness department processes.
 </li>
 <li>
 Actively promote personal training and fitness activities through frequent member and guest interactions.
 </li>
 <li>
 Describe the training lessons available and upsell personal training in addition to the entire spa menu to internal (hotel) and external guests/clients
 </li>
 <li>
 Maintain the cleanliness of fitness, locker facilities inclusive of gym equipment
 </li>
 <li>
 Conduct personal training sessions to individuals and groups
 </li>
 <li>
 Create tailor made programs for internal (hotel) and external guests/clients
 </li>
 <li>
 Assist with escorting guests through the facilities (inclusive of spa locker facilities and the pool deck)
 </li>
 <li>
 Comply with Four Seasons&rsquo; Category One and Category Two Work Rules and Standards of Conduct as set forth in Empact
 </li>
 <li>
 Work harmoniously and professionally with co-workers and supervisors.
 
 
 </li>
 </ul>
 
 What You Bring
 
 
 
 <ul>
 <li>
 College degree preferred in an exercise science related field (Kinesiology, Exercise Science, Integrative Physiology, Human Movement, Physical Therapy, Exercise Physiology)
 </li>
 <li>
 A national certification in Personal Training &amp; Corrective Exercise.
 </li>
 <li>
 Ability to provide comprehensive fitness related services to include but not limited to counseling, evaluation, and exercise prescription, body composition assessment (multiple methods)
 </li>
 <li>
 evaluation/interpretation and prescription, postural assessment, and all related fitness assessments
 </li>
 <li>
 Ability to design and create content for fitness programs and workshops
 </li>
 <li>
 Involvement and knowledge in exercise programming and training for the over fifties age group
 </li>
 <li>
 People oriented with positive attitude, professional appearance, and strong customer service skills.
 </li>
 <li>
 Creative and safe approach to applying fitness instruction
 </li>
 <li>
 Demonstrated ability to manage group fitness sessions
 </li>
 <li>
 Understanding of high-quality fitness service experience
 </li>
 <li>
 Willingness to work flexible hours
 </li>
 <li>
 Current First Aid and CPR Certification
 </li>
 </ul>
</div>

Male Fitness Instructor

Mövenpick

<div>Company Description 
Welcome to the award-winning five-star M&ouml;venpick Hotel Bahrain, located adjacent to Bahrain International Airport, with a magnificent view of the sprawling lagoon and less than 10 minutes away from downtown city centre of Manama, the capital of Kingdom of Bahrain. 
The hotel offers 97 luxury hotel rooms and 10 suites with state-of-art facilities and amenities. Our 5 star hotel went through a complete transformation; including restaurants and bars as well as rooms and suites. 
Silk's restaurant is all day dining, offering international cuisine and theme nights. Gallery lounge is located in the high ceiling natural light glass lobby, serving French pastries, high tea and Swiss M&ouml;venpick coffee and delights. While Xenia bar and lounge is offering exotic cocktails and bar food with live night entertainment daily. M&ouml;venpick Hotel Bahrain is well known for its award-winning Friday Brunch. 
The award-winning European Rimal spa, features 12 treatment rooms, including single treatment suites, one double female suite and two traditional Turkish hammam suites with their own steam rooms and heated wet tables. Rimal Spa is the only spa that offers non-surgical CACI Synergy machines in the Kingdom. All treatment rooms are designed to the highest standards and have private showers. 
M&ouml;venpick Hotel Bahrain is a place to experience world-class luxury hospitality, blended with Arabian tradition and a touch of Swiss that makes our guests feel at home in one of the most attractive and friendly destinations in the Gulf Region. 
Job Description 
<ul><li>
Answer telephone inquiries promptly and professionally and channel to appropriate person for assistance.</li><li>
Greet members and Guests in a friendly and efficient manner.</li><li>
Escort Guest as required.</li><li>
Knowledgeable about all aspects of treatments and the facility.</li><li>
Knowledgeable in a spa therapy</li><li>
Provide information and literature about facility in person and via telephone.</li><li>
Control entry into all areas of facility by restricting all unauthorised individuals.</li><li>
Collect money or other suitable payment from clients for all services rendered.</li><li>
Treatment bookings/scheduling.</li><li>
Give tours of spa, as required.</li><li>
Ensure smooth operation of reception.</li><li>
Respond to inquiries by phone and in person, providing complete details of all spa aspects.</li><li>
Handle special assignments.</li><li>
Co-ordinate sales packets, when needed.</li><li>
Maintain office files/records.</li><li>
Assist in the administration and implementation of staff training in reception operations i.e. business telephone usage, guest relations, retail sales, spa services (massage, loofah, facial, etc.).</li><li>
Assist in the operation of all spa departments:</li></ul> 

Qualifications 
<ul><li>
Minimum 2 years of experience in luxury hotel or spa front of house position.</li><li>
Computer literate preferably with knowledge of spa reservation systems.</li><li>
Passion for guest care.</li><li>
Personal interest in spa treatments and holistic lifestyle.</li><li>
Telephone skills ideally in conjunction with handling reservations.</li><li>
Able to work within a team with rotating shifts.</li></ul> 

Additional Information 
Why work for Accor?
When you become one of our Heartists&reg;, you will also be a member of the Accor group with all the benefits that brings. The ALL Heartists&reg; program is the benefits program dedicated to Accor Heartists&reg;. It provides employees with the opportunity 
to enjoy living life to its fullest throughout the year, thanks to preferential rates in hotels and exclusive discounts with a wide range of partners (travel, gourmet, wellness, shopping&hellip;).</div>

Spa Receptionist (Female)

Explore 314+ Spa service expert in Bahrain this February. Find roles across top companies and apply now to boost your career.

314 spa service expert jobs In Bahrain

Spa Service Expert

Spa Service Expert

Spa Manager

MASSAGE THERAPIST

Dir-Spa & Recreation

Male Fitness Instructor

Spa Receptionist (Female)