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customer service representative Jobs in Dubai

customer service representative

sales associate

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store associate

Lindeza

About LindezaLindeza (lindeza.shop) is a boutique retailer specializing in exquisite imitation gemstone jewelry and accessories. We combine elegance, craftsmanship, and modern design to bring customers high-quality pieces without the premium price tag. Our mission is to make beautiful, statement jewelry accessible to every style enthusiast. We are opening a new store in City Walk, Dubai, and are seeking passionate team members to join us at this exciting stage.Position: Retail Sales Associate / Sales Consultant &ndash; Lindeza JewelryLocation: City Walk, DubaiEmployment Type: Full-time, in-storeRole PurposeAs a Retail Sales Associate at Lindeza, you will be the face of our brand in store. You will welcome and engage customers, understand their needs, present product options, and deliver an outstanding shopping experience. You&rsquo;ll also support store operations including stock management, merchandising, and ensuring the store environment aligns with Lindeza&rsquo;s aesthetic and brand values.Key Responsibilities<ul><li>Greeting and welcoming customers as they enter the store</li><li>Understanding customer needs, explaining product features, and recommending items</li><li>Achieving individual and store sales targets</li><li>Upselling, cross-selling, and creating product bundles or add-ons</li><li>Handling point of sale (POS) transactions with accuracy</li><li>Maintaining visual merchandising standards &mdash; arranging displays, ensuring stock is well presented</li><li>Assisting with stock management: receiving shipments, inventory counts, restocking</li><li>Keeping store clean, organized, and aligned with brand standards</li><li>Building relationships with clients and following up on potential leads</li><li>Handling customer queries, returns, exchanges, and after-sales service in a professional manner</li></ul>Requirements / Qualifications<ul><li>Minimum high school diploma or equivalent</li><li>Experience in retail / sales, preferably in fashion, jewelry, accessories or a similar field</li><li>Strong interpersonal and communication skills &mdash; ability to engage with customers from diverse backgrounds</li><li>A customer-first mindset &mdash; patient, empathetic, proactive</li><li>Basic proficiency with computers / POS systems</li><li>Fluent in English; additional languages (e.g. Arabic) are a plus</li><li>Able to work flexible hours, including weekends and evenings</li><li>A passion for jewelry, fashion, or design is a plus</li></ul>What We Offer<ul><li>Competitive salary + commission / bonus based on sales performance</li><li>Employee discount on Lindeza items</li><li>Training and development to grow within our brand</li><li>A friendly, collaborative work environment in a premium location</li><li>Opportunity to be part of our brand from its early growth stages</li></ul>Job Type: Full-timePay: AED4,000.00 - AED6,000.00 per month

Retail Sales Associate

Al-Futtaim

<div>
 
 Job Requisition ID:
 
 172846
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A&rdquo;rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.
 
 
 
 Overview Of The Role:
 
 
 
 <ul>
 <li>
 The Customer Service Associate plays a key role in delivering exceptional service to customers, maintaining store standards, managing inventory, and assisting with sales. This role involves handling customer inquiries and complaints, ensuring the store is well-stocked and visually appealing, and operating the cash register in accordance with company policies.
 </li>
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 You will be an integral part of the retail team, aiming to enhance customer satisfaction and increase sales revenues. Success in this position involves maintaining a positive shopping environment, understanding customer needs, and efficiently managing sales processes.
 
 
 </li>
 </ul>
 
 What You Will Do:
 
 
 
 Customer Service &amp; Complaint Handling
 
 
 <ul>
 <li>
 Engage with customers to provide a high level of service and assist with their needs.
 </li>
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 Address basic customer complaints and escalate issues as needed.
 
 
 </li>
 </ul>
 Visual Merchandising &amp; Store Maintenance
 
 
 <ul>
 <li>
 Ensure that the store is well-organized and adheres to company visual merchandising standards.
 </li>
 <li>
 Regularly clean and maintain the sales floor to create an inviting shopping environment.
 
 
 </li>
 </ul>
 Stock Management &amp; Inventory
 
 
 <ul>
 <li>
 Actively participate in receiving new shipments and restocking the store.
 </li>
 <li>
 Help manage inventory and ensure the store is fully stocked.
 
 
 </li>
 </ul>
 Sales Support (Upselling &amp; Cross-selling)
 
 
 <ul>
 <li>
 Recommend products to customers based on their needs, focusing on upselling and cross-selling.
 </li>
 <li>
 Stay updated on product information to make informed recommendations.
 
 
 </li>
 </ul>
 Cash Register Operation
 
 
 <ul>
 <li>
 Operate the cash register, process transactions, and follow company policies for handling payments.
 </li>
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 Ensure accurate cash handling and maintain a clean and organized checkout area.
 
 
 </li>
 </ul>
 
 Required Skills To Be Successful:
 
 
 
 <ul>
 <li>
 Strong verbal communication skills.
 </li>
 <li>
 Exceptional customer service skills.
 </li>
 <li>
 Attention to detail for maintaining store standards.
 </li>
 <li>
 Ability to engage in upselling and cross-selling.
 
 
 </li>
 </ul>
 
 What Qualifies You For The Role:
 
 
 
 <ul>
 <li>
 Previous experience in customer-facing roles, with a focus on providing excellent service.
 </li>
 <li>
 Strong verbal communication and interpersonal skills to interact with customers effectively.
 </li>
 <li>
 Ability to maintain high store standards, both in terms of product organization and cleanliness.
 </li>
 <li>
 Experience in operating cash registers and following cash handling procedures.
 
 
 </li>
 </ul>
 We&rsquo;re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.
 
 
 Before you click &ldquo;apply&rdquo;: Please read the job description carefully to ensure you can confidently demonstrate
 
 why
 
 this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.
 
 
 As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.
</div>

Customer Service Associate | Retail | M&S | UAE

Majid Al Futtaim

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 
 JOB TITLE
 
 
 
 
 
 
 Sales Associate | Majid Al Futtaim Lifestyle | Operations
 
 
 
 
 
 
 ROLE PROFILE:
 
 
 
 
 
 <ul>
 <li>
 Be The Ultimate Champion of Customer Service Standards in Line with Majid Al Futtaim Guidelines, Understanding Customer Needs and Enabling the Fulfilment of an Exceptional Experience for The Customer.
 </li>
 <li>
 Ensure Customer Concerns Are Addressed Promptly and Professionally and Escalated in A Timely Manner to the Store Manager, When Necessary, Keep the Customer in Mind Through All Interactions.
 </li>
 <li>
 Achieve Set Sales Targets and Use Creative Ways to Exceed the Same, Keeping the Customer in Mind.
 </li>
 <li>
 Contribute To Enhanced Sales Targets with Thorough Product Knowledge, Taking Opportunities to Up Sell and Cross Sell.
 </li>
 <li>
 Ensure Store Standards Are Maintained at All Times, Supporting with Instore Tasks Including but Not Limited to Cleanliness, Tidiness and Replenishment.
 </li>
 <li>
 Comply With All Store Security Policies and Regulations, Minimizing Exposure to Stock Loss.
 </li>
 <li>
 Use Advanced Selling Skills in Order to Better Support the Customer&rsquo;s Needs, Generate High Value Transactions, And Build a Consistent Flow of Repeat Custom
 </li>
 <li>
 Recommend, Select, And Help Locate or Obtain Merchandise Based on Customer Need in Other Majid Al Futtaim Fashion Brands and Stores, If Not Available Instore.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS:
 
 
 
 
 
 <ul>
 <li>
 High School Certificate
 </li>
 <li>
 1-2 Years Industry Experience
 </li>
 <li>
 Good Communication Skills
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 <li>
 Excellent Customer Service
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
</div>

Sales Associate - lululemon

Confidential

<div>
 
 
 
 Job Summary:
 
 
 
 
 Seeking a highly organized and detail-oriented Store In Charge to oversee all aspects of our inventory and warehouse operations. This role will be responsible for the efficient management of goods, ensuring accurate stock levels, timely dispatch of supplies for various projects, and maintaining a secure and well-organized store environment. This role is crucial in supporting our diverse service lines by ensuring the availability of necessary equipment, materials, and uniforms.
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 
 
 Inventory Management:
 
 
 <ul>
 <li>
 Maintain accurate records of all incoming and outgoing inventory, including security equipment, cleaning supplies, facility management tools, uniforms, and other operational materials.
 </li>
 <li>
 Conduct regular stock counts and reconciliations to ensure accuracy between physical stock and system records.
 </li>
 <li>
 Implement and maintain an efficient inventory tracking system (manual or digital) to monitor stock movement.
 </li>
 <li>
 Identify and report discrepancies, damages, or shortages promptly.
 </li>
 <li>
 Implement FIFO (First-In, First-Out) or other appropriate stock rotation methods to minimize waste and obsolescence.
 </li>
 </ul>
 
 
 
 
 
 Receiving and Dispatching:
 
 
 <ul>
 <li>
 Receive, inspect, and verify all incoming deliveries against purchase orders and delivery notes.
 </li>
 <li>
 Ensure proper storage and categorization of goods within the store.
 </li>
 <li>
 Prepare and dispatch materials, equipment, and uniforms as per approved requisitions for various projects and departments.
 </li>
 <li>
 Coordinate with logistics and operations teams for timely delivery and collection of goods.
 </li>
 </ul>
 
 
 
 
 
 Store Organization &amp; Security:
 
 
 <ul>
 <li>
 Maintain a clean, organized, and safe store environment, adhering to all health and safety regulations.
 </li>
 <li>
 Implement and enforce strict security measures to prevent theft, loss, or damage to inventory.
 </li>
 <li>
 Control access to the store and ensure only authorized personnel handle goods.
 </li>
 <li>
 Regularly inspect storage facilities and equipment for maintenance needs.
 </li>
 </ul>
 
 
 
 
 
 Documentation &amp; Reporting:
 
 
 <ul>
 <li>
 Prepare detailed reports on stock levels, consumption, discrepancies, and inventory valuation.
 </li>
 <li>
 Maintain comprehensive documentation for all store operations, including GRNs, issue notes, transfer notes, and stock take reports.
 </li>
 </ul>
 
 
 
 
 
 Team Coordination:
 
 
 <ul>
 <li>
 Supervise and train any assigned store assistants or laborers, ensuring adherence to procedures.
 </li>
 <li>
 Collaborate effectively with procurement, operations, HR, and finance departments to ensure seamless supply chain operations.
 </li>
 </ul>
 
 
 
 
 
 Quality Control:
 
 
 <ul>
 <li>
 Ensure that all received and dispatched items meet quality standards and specifications.
 </li>
 <li>
 Report any defective or non-compliant goods to the relevant department
 </li>
 </ul>
 
 
 
 
 
 
 Required Criteria:
 
 
 
 <ul>
 <li>
 Bachelors Degree in Logistics &amp; Supply Chain Management
 </li>
 <li>
 3+ Years experience in Storekeeping, warehouse management or inventory control preferably within FM or manpower supply industry.
 </li>
 <li>
 Good English Communication Skills
 </li>
 </ul>
</div>

Officer - Store

PUMA Group

<div>
 SPEED &amp; SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy and all genders are welcome. Simply click APPLY ONLINE and follow the steps to upload your application.
 
 
 
 YOUR MISSION:
 
 
 
 <ul>
 <li>
 Actively communicate with customers in a friendly and helpful manner, promoting the PUMA brand and merchandise in trying to fulfill the customers&rsquo; needs and meet selling standards
 </li>
 <li>
 Understand business needs and expectations to individually influence store objectives in sales, store environment, and business operations
 </li>
 <li>
 Adhere to and consistently demonstrate behavior of all PUMA policies and procedures to ensure a consistent business setting for customers and employees
 </li>
 <li>
 Be up to date and show understanding of product, PUMA procedures, and company initiatives to effectively communicate with customers and fellow PUMA team members
 </li>
 <li>
 Adhere to and consistently demonstrate behavior of PUMA retail operations initiatives to strengthen PUMA International&rsquo;s competitive position within the marketplace.
 </li>
 <li>
 Consistently participate and demonstrate understanding of store programs involving safety, operations, service and loss prevention to positively add to store&rsquo;s overall performance
 </li>
 <li>
 Understand store merchandise, sales and operations related statistics to gain expected business knowledge and to positively add to overall store performance
 </li>
 <li>
 Actively play a part and add to PUMA store standards on the sales floor and back areas including cleaning, maintenance, organization, product flow, store presentation and general consistency to help achieve store&rsquo;s objectives accurately and on time
 
 
 </li>
 </ul>
 
 YOUR TALENT:
 
 
 
 <ul>
 <li>
 First sales experience preferably in a fast pace retail environment
 </li>
 <li>
 Passion for PUMA Brand
 </li>
 <li>
 Customer-oriented, reliable and friendly personality
 </li>
 <li>
 Strong team player
 </li>
 <li>
 Excellent communication skills
 </li>
 <li>
 Ability to learn fast
 </li>
 <li>
 Computer literacy including basic knowledge about common MS programs
 
 
 </li>
 </ul>
 PUMA supports over 19,000 employees across 120+ countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.
 
 
 PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.
</div>

XAD Technologies

Responsibilities:<ul><li>Data entry of consumable materials</li><li>Check inventory files of all warehouses using SAP</li><li>Maintain proper check and balance of stock inventory on a daily and weekly basis</li><li>Prepare monthly consumption reports and weekly stock reports</li><li>Handle, check, receive, pick, pack, and store all incoming stocks</li><li>Maintain the warehouse, records area, and stores area in a neat and orderly manner</li><li>Make and provide accurate inventory records</li><li>Prepare GRNs on SAP</li><li>Verify all received goods from suppliers as per PO for GRN preparation</li><li>Ensure goods are checked properly as per LPO and invoice</li></ul>Requirements:<ul><li>Experience in warehouse/store operations</li><li>Knowledge of SAP is preferred</li><li>Basic Excel and documentation skills</li><li>Attention to detail and accuracy</li></ul>Job Type: Full-time Location: DubaiJob Type: Full-timePay: AED2,000.00 - AED2,500.00 per monthApplication Question(s):<ul><li>Do you have experience working in a warehouse or store environment?</li><li>How many years of experience do you have in inventory or data entry work?</li><li>What is your current visa status?</li><li>Are you able to join immediately if selected?</li></ul>

Store Assistant

Explore 423+ Store associate in Dubai this October. Find roles across top companies and apply now to boost your career.

423 store associate jobs IN Dubai

Retail Sales Associate

Customer Service Associate | Retail | M&S | UAE

Sales Associate - lululemon

Sales Associate - lululemon

Officer - Store

Retail Sales Associate

Store Assistant