storekeeper

sales associate

store manager

warehouse assistant

assistant manager

store associate

Majid Al Futtaim

<div>
 
 JOB TITLE
 
 
 
 Store Associate | MAF Retail | Retail Discount- UAE
 
 
 
 Role Summary
 
 
 
 The Store Associate is a non-management multitasking role with a Central Cash Office, Commercial and Receiving scope.The role holder is in charge of organizing shelf space in both the selling area &amp; warehouse to ensure clean and presentable display. Respect the National Plan-o-gram. Maintain, organize and control the resources required to satisfy customers and achieve target. Support Centeral Cashier Office, Receiving and Customer Service when needed.
 
 
 
 ROLE PROFILE
 
 
 
 <ul>
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 Support receiving team in checking, receiving and displaying products.
 </li>
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 Support the team to control and optimize the section margin level, shrinkage and waste.
 </li>
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 Ensure appropriate display of goods through accurate labelling of items and correct pricing.
 </li>
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 Replenish and arrange the items on shelves, ensure appropriate assortment of items in terms of appearance, quantity, quality and price range.
 </li>
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 Assist the customers in their item inquiries, react rapidly to the requirements, and promote sales while maintaining a quality customer service manner.
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 Identify slow moving items and sleeping stock in order to determine priority of expiry if applicable.
 </li>
 <li>
 Support Central Cashier Office team by assisting at cash counter to scan and package purchased products.
 </li>
 <li>
 Abide by the hygiene and safety regulations of the store, warehouse and local authorities.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Diploma in Business Management/Administration is a plus.
 </li>
 <li>
 Good command of English language specially in conversation.
 </li>
 <li>
 1 &ndash; 3 Years commercial experience in similar retail brands.
 </li>
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 Ability to multi-task.
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 Ability to adapt in a multicultural environment.
 </li>
 <li>
 Experienced in using Microsoft Office is a plus.
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
</div>

Store Associate

Al-Futtaim

Overview Of The Role The Customer Service Associate plays a key role in delivering exceptional service to customers, maintaining store standards, managing inventory, and assisting with sales. This role involves handling customer inquiries and complaints, ensuring the store is well-stocked and visually appealing, and operating the cash register in accordance with company policies. You will be an integral part of the retail team, aiming to enhance customer satisfaction and increase sales revenues. Success in this position involves maintaining a positive shopping environment, understanding customer needs, and efficiently managing sales processes. What You Will Do <ul> <li>Customer Service & Complaint Handling <ul> <li>Engage with customers to provide a high level of service and assist with their needs.</li> <li>Address basic customer complaints and escalate issues as needed.</li> </ul> </li> <li>Visual Merchandising & Store Maintenance <ul> <li>Ensure that the store is well-organized and adheres to company visual merchandising standards.</li> <li>Regularly clean and maintain the sales floor to create an inviting shopping environment.</li> </ul> </li> <li>Stock Management & Inventory <ul> <li>Actively participate in receiving new shipments and restocking the store.</li> <li>Help manage inventory and ensure the store is fully stocked.</li> </ul> </li> <li>Sales Support (Upselling & Cross-selling) <ul> <li>Recommend products to customers based on their needs, focusing on upselling and cross-selling.</li> <li>Stay updated on product information to make informed recommendations.</li> </ul> </li> <li>Cash Register Operation <ul> <li>Operate the cash register, process transactions, and follow company policies for handling payments.</li> <li>Ensure accurate cash handling and maintain a clean and organized checkout area.</li> </ul> </li> </ul> Required Skills To Be Successful <ul> <li>Strong verbal communication skills.</li> <li>Exceptional customer service skills.</li> <li>Attention to detail for maintaining store standards.</li> <li>Ability to engage in upselling and cross-selling.</li> </ul> What Qualifies You For The Role <ul> <li>Previous experience in customer-facing roles, with a focus on providing excellent service.</li> <li>Strong verbal communication and interpersonal skills to interact with customers effectively.</li> <li>Ability to maintain high store standards, both in terms of product organization and cleanliness.</li> <li>Experience in operating cash registers and following cash handling procedures.</li> </ul> We're here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish. Before you click "apply": Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence. As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

Customer Service Associate Retail M&S UAE

Tamara

Role overview As an In-Store Operations Junior Associate, you'll support day-to-day offline execution across partner stores. You'll conduct store visits and audits, train cashiers on acceptance basics, deploy and maintain in-store materials, and capture insights that improve store compliance and customer experience. This is a hands-on, field role ideal for fresh graduates or early-career operators. What you'll do <ul><li>Ticketed audits from Key Accounts: Receive tickets from the Key Accounts team to audit dedicated/assigned merchants; prioritize, schedule, visit, and close out each ticket with clear evidence and notes.</li><li>Store visits & audits: Execute visit plans, complete checklists, take geo-tagged photos, and log findings in trackers/tools on the same day.</li><li>Training & enablement: Deliver short, on-the-spot trainings to cashiers/supervisors on acceptance, refund/void basics, and FAQs; verify account access and login.</li><li>Mystery shopping: Periodically mystery-shop partner stores to experience the journey first-hand and document improvement opportunities.</li><li>Merchandising & visibility: Deploy, tidy, and refresh in-store collateral (door stickers, POS wobblers, counter stands, QR tents); request replenishment when stock is low.</li><li>Onboarding support: Assist with new-store activations (contact verification, scheduling first training, installing collaterals, basic app/POS checks).</li><li>Issue escalation: Flag broken flows (e.g., QR not scanning, app login), collect evidence, escalate via the defined channel, and follow up to resolution.</li><li>Data & reporting: Maintain accurate visit logs, training attendance, audit scores, and ticket statuses; submit weekly summaries of actions, risks, and wins.</li><li>Compliance & brand standards: Ensure stores follow brand and messaging guidelines (no pricing scope); report any misuse or outdated materials.</li><li>Campaign support: Help execute in-store push weeks (extra visits, stock checks, mini-refresh training) and small activations as needed.</li><li>Cross-team coordination: Share insights with Sales, Marketing, and Key Accounts; test small experiments (e.g., new placement for a QR tent) and report results.</li></ul> Success metrics (examples) <ul><li>Tickets/visits completed vs. plan</li><li>% stores passing audit/compliance thresholds</li><li>Training coverage rate at assigned stores</li><li>Time-to-close for simple store issues/tickets</li><li>Collateral availability (% stores with full, correct setup)</li><li>Report quality (on-time, complete, evidence attached)</li></ul> What you'll bring <ul><li>Bachelor's degree in Business, Marketing, Operations, or related field (or equivalent practical experience).</li><li>0-2 years experience; fresh graduates welcome.</li><li>Strong communication in Arabic and English; confident with store staff and supervisors.</li><li>Organized and detail-oriented; comfortable following checklists and SOPs.</li><li>Basic proficiency with Google Sheets/Excel, mobile apps, WhatsApp/Email; quick to learn new tools.</li><li>KSA driver's license (required); willing to travel frequently within the city/region.</li></ul> Nice to have <ul><li>Experience in retail field ops, merchandising, or auditing.</li><li>Familiarity with CRM/ticketing tools (e.g., Salesforce, Asana/Monday, Freshdesk/Jira).</li><li>Basic knowledge of POS/cashier workflows.</li></ul>

Instore Operations Associate

Deliveroo

<div>
 
 Deliveroo
 
 
 
 Deliveroo is on a mission to change the way that people shop and eat. We want to be the platform that people turn to whenever they think about food or groceries. We continue to operate in a competitive marketplace but have achieved so much over the past year, including significant growth in our HOP, Grocery, Editions, Signature &amp; Plus businesses.
 
 
 We continue to innovate and challenge ourselves on what we should deliver next to achieve our mission. We are investing and building out teams to help us launch new innovative products. It's an exciting time to join and while we have made great progress, we are just getting started!
 
 
 
 Deliveroo ODG
 
 
 
 Deliveroo&rsquo;s ODG (On-Demand Grocery) business works closely with leading grocery partners across the UAE to power ultra-fast delivery through a network of picker-operated stores. These picker sites are the backbone of our grocery operations, combining technology, process excellence, and strong partnerships to ensure customers get what they ordered, on time, every time.
 
 
 
 The Role
 
 
 
 The
 
 Operations Associate
 
 plays a key role in supporting daily in-store operations across Deliveroo&rsquo;s grocery and retail partner network. This is a hands-on field role focused on ensuring operational excellence, improving picker performance, and maintaining high service standards across multiple sites.
 
 
 The ideal candidate is proactive, detail-oriented, and comfortable working in fast-paced retail or dark-store environments. You&rsquo;ll work closely with pickers, site teams, and the central operations function to ensure flawless execution on-ground.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
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 Performance Monitoring: Regularly assess site performance using key metrics such as B10s, rejections, missing items, and cancellations. Identify issues affecting accuracy and fulfillment efficiency.
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 Root Cause Analysis: Investigate performance issues, document findings, and implement corrective actions to prevent recurrence.
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 On-Site Training: Train and upskill pickers on Deliveroo&rsquo;s SOPs, focusing on substitution handling, order prioritization, picking accuracy, and customer-first execution.
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 Action Plan Development: Create site-specific action plans to improve store KPIs. Outline findings, proposed solutions, and support required from stakeholders.
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 Documentation &amp; Reporting: Maintain records of site visits, issues, solutions implemented, and performance feedback. Share periodic updates with central operations and partner management teams.
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 Hardware &amp; Tech Support: Conduct regular checks on store tablets, printers, and SIMs. Troubleshoot or escalate hardware issues to ensure seamless live operations.
 </li>
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 Collaboration with Store Staff: Work closely with partner store managers and staff to ensure proper stock availability, item accuracy, and efficient order preparation.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Experience: 1&ndash;2 years in grocery, retail, or delivery operations.
 </li>
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 Skills: Strong problem-solving and communication skills, high attention to detail, and the ability to work independently in fast-paced environments.
 </li>
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 Technical: Familiarity with mobile/tablet apps and basic troubleshooting.
 </li>
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 Transport: Valid UAE driving license and own car.
 </li>
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 Physical: Ability to be on-site at multiple store locations for extended periods.
 
 
 </li>
 </ul>
 
 Workplace &amp; Diversity
 
 
 
 At Deliveroo, we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth and relocation.
 
 
 We believe a great workplace represents the world we live in and how beautifully diverse it can be. That means we have no judgment when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing startups in an incredibly exciting space.
</div>

Operations Associate - Grocery

PUMA Group

<div>
 SPEED &amp; SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy and all genders are welcome. Simply click APPLY ONLINE and follow the steps to upload your application.
 
 
 
 YOUR MISSION:
 
 
 
 <ul>
 <li>
 Actively communicate with customers in a friendly and helpful manner, promoting the PUMA brand and merchandise in trying to fulfill the customers&rsquo; needs and meet selling standards
 </li>
 <li>
 Understand business needs and expectations to individually influence store objectives in sales, store environment, and business operations
 </li>
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 Adhere to and consistently demonstrate behavior of all PUMA policies and procedures to ensure a consistent business setting for customers and employees
 </li>
 <li>
 Be up to date and show understanding of product, PUMA procedures, and company initiatives to effectively communicate with customers and fellow PUMA team members
 </li>
 <li>
 Adhere to and consistently demonstrate behavior of PUMA retail operations initiatives to strengthen PUMA International&rsquo;s competitive position within the marketplace.
 </li>
 <li>
 Consistently participate and demonstrate understanding of store programs involving safety, operations, service and loss prevention to positively add to store&rsquo;s overall performance
 </li>
 <li>
 Understand store merchandise, sales and operations related statistics to gain expected business knowledge and to positively add to overall store performance
 </li>
 <li>
 Actively play a part and add to PUMA store standards on the sales floor and back areas including cleaning, maintenance, organization, product flow, store presentation and general consistency to help achieve store&rsquo;s objectives accurately and on time
 
 
 </li>
 </ul>
 
 YOUR TALENT:
 
 
 
 <ul>
 <li>
 First sales experience preferably in a fast pace retail environment
 </li>
 <li>
 Passion for PUMA Brand
 </li>
 <li>
 Customer-oriented, reliable and friendly personality
 </li>
 <li>
 Strong team player
 </li>
 <li>
 Excellent communication skills
 </li>
 <li>
 Ability to learn fast
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 <li>
 Computer literacy including basic knowledge about common MS programs
 
 
 </li>
 </ul>
 PUMA supports over 19,000 employees across 120+ countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.
 
 
 PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.
</div>

Retail Sales Associate

Ounass

<div>
 
 Job Purpose
 
 
 
 Delivering exceptional customer service by engaging clients, understanding their needs, recommending suitable products and educating customers on the store concept. Supporting the store in achieving sales targets, maintaining visual standards, and ensuring a seamless shopping experience.
 
 
 
 Essential Roles And Responsibilities
 
 
 
 <ul>
 <li>
 Welcoming customers warmly upon entry, engaging in conversation to understand their preferences, and creating a positive first impression.
 </li>
 <li>
 Actively listening to customer needs, asking relevant questions, and recommending tailored products and solutions to enhance their shopping experience.
 </li>
 <li>
 Guiding customers through the full in-store journey, from product discovery to fitting rooms and checkout, while delivering personalized clienteling interactions that encourage long-term relationships.
 </li>
 <li>
 Operating POS systems efficiently to process sales transactions, gift wrapping, returns, and exchanges, ensuring accuracy and compliance with company policies.
 </li>
 <li>
 Monitoring product availability, alerting management of low stock, and assisting in replenishment to maintain optimal product displays.
 </li>
 <li>
 Maintaining visual standards by ensuring displays, mannequins, and product arrangements align with brand guidelines and seasonal directives.
 </li>
 <li>
 Maintaining cleanliness and organization on the shop floor, ensuring a safe and welcoming shopping environment for customers.
 </li>
 <li>
 Assisting in brand events, activations, and seasonal product launches by preparing the shop floor, engaging with customers, and promoting new collections.
 
 
 </li>
 </ul>
 
 Job Requirements
 
 
 
 
 Education/Certification and Continued Education
 
 
 
 High school diploma minimum, retail or sales training preferred
 
 
 
 Years Of Experience
 
 
 
 1&ndash;2 years in a retail sales or customer-facing role
 
 
 
 Knowledge And Skills
 
 
 
 <ul>
 <li>
 Demonstrating the ability to deliver personalized, high-quality service and building strong client relationships.
 </li>
 <li>
 Developing strong familiarity with product categories, features, and benefits to provide customers with accurate and engaging recommendations.
 </li>
 <li>
 Applying effective cross-selling and upselling strategies to maximize sales and improve customer satisfaction.
 </li>
 <li>
 Using clear, professional, and engaging communication with both customers and colleagues.
 </li>
 <li>
 Operating POS systems, CRM platforms, and handling transactions, returns, and exchanges with accuracy.
 </li>
 <li>
 Managing multiple customer interactions while maintaining service quality in a fast-paced environment.
 </li>
 <li>
 Maintaining awareness of shop floor presentation and proactively ensuring displays meet brand standards.
 </li>
 <li>
 Working closely with colleagues to support shared goals and ensure seamless store operations.
 </li>
 <li>
 Communicating fluently in English and Arabic is required; additional languages such as French, Russian, or Mandarin are a strong plus to engage with a diverse luxury clientele.
 
 
 </li>
 </ul>
 
 Languages
 
</div>

Sales Consultant

MMI - Maritime and Mercantile International

About Us Emirates Leisure Retail (ELR) and Maritime & Mercantile International (MMI) are subsidiaries of the Emirates Group, committed to excellence in the food and beverage industries. ELR operates a diverse portfolio of over 300+ food and beverage outlets across the globe, featuring internationally acclaimed brands like Costa Coffee UAE and Pret A Manger. MMI specializes in the distribution and retail of beverages, leveraging its expansive network to deliver world-class service and products. Together, ELR and MMI embody our businesses dedication to innovation, quality, and exceptional customer experiences. What's the purpose of this role To provide exceptional customer service by assisting shoppers, providing product information, replenishing stock, handling transactions, and maintaining a clean and organized environment ensuring a high standard of customer satisfaction and contributing to overall sales performance. What you'll be doing <ul><li>Create a welcoming atmosphere for customers, assist with product inquiries and provide recommendations to enhance the shopping experience.</li><li>Promote products and upsell when appropriate to help meet store sales targets.</li><li>Replenish shelves, organize displays and ensure products are correctly priced and labelled.</li><li>Maintain a tidy, safe and welcoming environment by regularly cleaning and organizing the store.</li><li>Assist in stock counts & inventory and help with receiving and unpacking new stock.</li><li>Attend training sessions to expand your product knowledge and skills, supporting both your personal development and the store's growth.</li><li>Collaborate with your teammates to ensure smooth store operations and success.</li></ul> What we are looking for <ul><li>Must have experience in cash handling & POS system</li><li>High School Diploma or Equivalent</li><li>1-2 years' experience in retail or customer service</li><li>Ability to handle customer complaints and work under pressure</li><li>Merchandising and visual display skills may be a plus</li><li>Must be physically fit and capable of lifting and moving heavy boxes as part of daily operations.</li></ul> What makes you a great fit <ul><li>Enthusiastic and reliable individuals, eager to contribute to a supportive work environment.</li><li>Excellent communication skills and a passion for exceptional customer service.</li><li>Proactive, organised, and eager to contribute to driving store sales.</li><li>Value teamwork and dedicated to creating a positive and supportive workplace.</li><li>Ability to work on a flexible hour, including evenings, weekends, & holidays.</li></ul> Why Join Us By joining our team, we believe in more than just great food and service - we believe in great people. Whether you're just starting out or looking to build a career in hospitality, we offer a welcoming environment where you can learn, grow, and be part of a team that values Honesty, Excellence, Respect and Opportunity. If you're ready to be part of something exciting - where every day brings new experience, we'd love to hear from you! Apply now and take the first step in your journey with us. How to apply Click the Apply button above

Customer Service Assistant

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