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store manager

Ninja Gate

Job Summary | Purpose:&middot; Overseeing the efficient and effective operations of a dark store, ensuring seamless order fulfillment and delivery processes for online customers.&middot; Managing inventory, supervising a team of associates, and maintaining a high level of customer satisfaction.&middot; Collaborate with cross-functional teams to optimize workflows, implement operational strategies, and drive performance to achieve business goals.&middot; Demonstrate strong leadership skills, exceptional organizational abilities, and a customer-centric mindset to ensure the smooth functioning of the dark store and the delivery of exceptional service to customers.Duties and Responsibilities:&middot; Ensure prompt receipt of Purchase Orders (POs) and Transfer Orders (TOs).&middot; Expedite the put-away process immediately upon receipt of POs/TOs.&middot; Verify the accuracy of all put-away transactions.&middot; Ensure timely closure of all Return to Vendor (RTV) transactions, and promptly generate Credit Notes.&middot; Conduct necessary adjustments to Inventory Bin Tickets.&middot; Overall responsibility for the dark store's operations, including inventory management, team supervision, customer satisfaction, and achieving business goals.&middot; Authority to make significant operational decisions and handle overall store performance.&middot; Assigns tasks and responsibilities to the associates and ensures that the required staffing levels are maintained.Job Specifications &amp; Requirements&middot; Demonstrate effective leadership skills in the assigned role.&middot; Strong attention to detail and accuracy in handling inventory-related transactions.&middot; Excellent organizational and time management skills.&middot; Proficient in using inventory management systems and software.&middot; Knowledge of Return to Vendor (RTV) processes and the ability to generate Credit Notes promptly.&middot; Effective communication and leadership skills to coordinate with team members.&middot; Strong problem-solving skills with the ability to troubleshoot inventory discrepancies and implement corrective actions.Job Type: Full-timeApplication Question(s):<ul><li>what is your salary expectation?</li><li>are you available to join immediately, if not what is the notice period?</li></ul>Experience:<ul><li>Supermarket/Dark store: 2 years (Required)</li></ul>

Store Manager

Al Boom Marine

Key ResponsibilitiesCustomer Focus<ul><li>Effective resource planning for customer service.</li><li>Ensure regular training of store staff on all aspects of customer service, product knowledge and selling skills.</li><li>Implements a high standard of customer focus within the store.</li><li>Ensure rosters suits the business needs to maximize staffing to cover busy periods of the day.</li><li>Regularly assesses customer service within the store.</li><li>Create seamless customer service orientation among store employees by ensuring timely and efficient customer service.</li><li>Ensure customer needs are met and complaints/Queries are resolved in a timely manner.</li><li>Assess mystery shopper feedback and prepare action plan for improvement.</li></ul>Sales and Commercial Profit<ul><li>Achieve the revenue target for the store.</li><li>Achieve target productivity metric (Sales per person per day, staff per Sqft/sqm) for store.</li><li>Actively seek ways to achieve or exceed shop targets</li><li>Increase conversion rate %.</li><li>Monitor sales performance against last year, last week and budget on a daily basis and to give feedback to managers and also communicate to staff.</li></ul>People Development<ul><li>Ensure store expectations and priorities are communicated to staff.</li><li>Review and provide regular feedback on staff's performance against expectations.</li><li>Carry out regular and relevant in-store training</li><li>Support induction of new recruits through buddy system.</li><li>Oversee staff development and drive motivation levels of the store associates.</li><li>Ensure effective resource planning and succession planning.</li></ul>Job Type: Full-timePay: BD500.000 - BD600.000 per monthExperience:<ul><li>Retail: 5 years (Preferred)</li></ul>

<div>
 
 
 About GMG
 
 
 
 GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, food and health sectors. Its vision is to inspire people to win in ways that make the world better. Today, GMG&rsquo;s investments span across four key verticals: GMG Sports, GMG Food, GMG Health, and GMG Consumer Goods. Under the ownership and management of the Baker family, it has become a leading global company, affiliated with the world&rsquo;s most successful and respected brands in the well-being sector. Working across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands into its markets.
 
 
 
 
 
 
 About the Role
 
 
 
 
 
 
 We are looking for a dynamic
 
 Deputy Store Manager
 
 to join our team and support the Store Manager in driving sales, elevating customer experience, and ensuring smooth day-to-day store operations.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 
 Sales &amp; Operations
 
 
 <ul>
 <li>
 Drive store sales by communicating targets and ensuring execution to achieve financial objectives.
 </li>
 <li>
 Manage daily store operations, visual merchandising, and customer service delivery in line with GMG standards.
 </li>
 <li>
 Maintain loss-prevention procedures and ensure compliance in cash handling, fraud checks, and product security.
 </li>
 <li>
 Oversee all POS activities including transactions, payment processing, returns/refunds, and inventory updates.
 </li>
 <li>
 Handle petty cash, POS cash elements, and ensure accurate cash controls.
 </li>
 <li>
 Conduct regular store audits, assist in annual stock counts, and perform spot checks.
 </li>
 </ul>
 
 
 Customer Experience
 
 
 <ul>
 <li>
 Handle customer complaints professionally and implement corrective actions.
 </li>
 <li>
 Gather and report customer feedback to enhance service quality.
 </li>
 </ul>
 
 
 Business &amp; Performance Analysis
 
 
 <ul>
 <li>
 Track sales performance, monitor market trends, and analyze competitor activities to propose growth strategies.
 </li>
 <li>
 Review sales reports and provide actionable insights to maximize stock efficiency.
 </li>
 <li>
 Report performance of new and core collections.
 </li>
 </ul>
 
 
 Merchandising &amp; Inventory Management
 
 
 <ul>
 <li>
 Maintain high-quality window and in-store displays as per VM guidelines.
 </li>
 <li>
 Oversee stock availability, order management, stock movement, and overall inventory accuracy (stock aging, stock loss, space management).
 </li>
 <li>
 Coordinate with facilities for store maintenance, repairs, and equipment replacements.
 </li>
 </ul>
 
 
 People Management
 
 
 <ul>
 <li>
 Maintain adequate staffing levels and prepare store schedules.
 </li>
 <li>
 Plan for seasonal peaks and promotional events when preparing forecasts and rosters.
 </li>
 <li>
 Set KPIs for the team and ensure effective performance management.
 </li>
 <li>
 Mentor, coach, and develop store team members to build strong talent pipelines.
 </li>
 <li>
 Foster a culture of continuous feedback and improvement.
 </li>
 </ul>
 
 
 
 
 
 Skills &amp; Competencies
 
 
 <ul>
 <li>
 Strong product/category knowledge
 </li>
 <li>
 Customer-oriented mindset
 </li>
 <li>
 Proficiency in MS Office and retail systems
 </li>
 <li>
 Excellent communication &amp; leadership skills
 </li>
 <li>
 Ability to analyze reports and drive operational excellence
 </li>
 </ul>
 
 
 
 
 
 Experience Required
 
 
 <ul>
 <li>
 Minimum
 
 3&ndash;4 years of relevant experience
 
 , including
 
 at least 3 years in a supervisory role
 
 in retail operations.
 </li>
 </ul>
 
 
</div>

Deputy Store Manager

Babasons WLL

<ul><li>Ensuring business strategies are in place in achieving Retail KPIs including sales and cost targets</li><li>Ensure that inventory and Days of Stock (DOS) is maintained at target levels inventory &amp; shrinkage control</li><li>Ensure smooth day-to-day operations of the store in compliance with SOPs including but not limited to expiry management, shrinkage control, price update, back-end documents</li><li>Ensure availability of store range and promotion stock through RP and manual replenishments</li><li>Ensure efficient staff deployment and efficiency of manpower through delegation, supervision, training, roster management, leave planning etc. for smooth store operations</li><li>Ensure the store ambiance, cleanliness, merchandise displays, planogram etc. are maintained at expected levels</li><li>Analyze reports and implement necessary corrective actions on the floor towards achievement of KPIs which includes but not limited to sales, cost reduction, shrinkage controls, inventory optimization and maintaining availability.</li></ul>Candidate should have minimum 5 years of supervisory experience in FMCG and should be proficient in speaking, reading &amp; writing English.Job Types: Full-time, PermanentExperience:<ul><li>FMCG: 7 years (Required)</li><li>Supervisory: 5 years (Required)</li></ul>Location:<ul><li>Manama (Required)</li></ul>

Store Manager - FMCG

Chalhoub Group

<div>
 
 INSPIRE | EXHILARATE | DELIGHT
 
 
 
 For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.
 
 
 Every step at Chalhoub Group is taken to build a future where luxury dreams become reality &mdash; bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse &mdash; the Group&rsquo;s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.
 
 
 Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work&reg; certification in several markets.
 
 
 Sustainability is at the core of the Group&rsquo;s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women&rsquo;s Empowerment Principles, and to have pledged to reach Net Zero by 2040.
 
 
 
 What You'll Be Doing
 
 
 
 Working as a Store Supervisor you will be responsible for managing the team's performance and schedule, ensuring the achievement of sales targets, providing an exceptional guest experience, maintaining the shop and brand merchandising, and managing stock in accordance with the Company's policies and procedures.
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Lead by example and represent the brand by communicating its values and philosophy though all activities and interactions with customers and other team members
 </li>
 <li>
 Follow all appropriate Retail policies, processes, and standard operating procedures to ensure that work is done in a systematic and consistent manner.
 </li>
 <li>
 Build and maintain guest experience standards in order to build strong loyalty.
 </li>
 <li>
 Assist in the achievement of the store's sales target by collaborating with the sales executive team to generate sales through high-selling techniques.
 </li>
 <li>
 Execute and Participate in projects and community events and activities with minimal supervision.
 </li>
 <li>
 Stay ahead of latest trends, products and competitors and share feedback with the store manager and relevant stakeholders in the back-office team.
 </li>
 <li>
 Team Management and Support
 </li>
 <li>
 Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the store manager and HR teams.
 </li>
 <li>
 Understand and communicate the organization&rsquo;s priorities to ensure team&rsquo;s alignment with Group&rsquo;s objectives
 </li>
 <li>
 Assist the Store Manager in defining areas of responsibility for each sales team member and manage, engage and guide the team reporting to the Store Manager
 </li>
 <li>
 Create and maintain schedule to ensure full coverage of the shop &fllig;oor and maintain grooming standards of the staff
 </li>
 <li>
 Customer Centricity
 </li>
 <li>
 Implement and promote exceptional customer service in stores to boost sales and build customer trust and loyalty.
 </li>
 <li>
 Manage VIP Guests relationships
 </li>
 <li>
 Manage all customer complaints effectively to ensure efficient operations and consistent exceptional customer service.
 </li>
 <li>
 Operational Excellence
 </li>
 <li>
 Maintain all operating standards by ensuring cleanliness, high visual merchandising standards and stock replenishments are done as per the brand&rsquo;s VM guidelines
 </li>
 <li>
 Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, OMS, Business Whatsapp, etc.)
 </li>
 <li>
 Assist the Store Manager in preparing for inventory audit and enter all received goods in Baan inventory to ensure proper record of all stock movements
 </li>
 <li>
 Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines. And escalate complex issues to the Store Manager to ensure that the issue is closed efficiently and in a timely manner.
 
 
 </li>
 </ul>
 
 What We Can Offer You
 
 
 
 With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
 
 
 We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
 
 
 
 We Invite All Applicants to Apply
 
 
 
 It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
 
 
 We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.
</div>

Store Supervisor - L'Occitane (Marassi Galleria)

<div>
 
 
 GMG
 
 is looking for a dynamic
 
 Store Supervisor
 
 to lead and support the store sales team in driving performance and delivering an exceptional customer experience. You will be responsible for operational excellence, inventory management, sales reporting, and team leadership, ensuring the store meets brand standards and business goals.
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 
 
 Sales &amp; Store Operations:
 
 
 <ul>
 <li>
 Assist in achieving the store&rsquo;s annual sales targets and overall performance goals.
 </li>
 <li>
 Ensure proper store coverage and staff scheduling to maintain high service standards.
 </li>
 <li>
 Conduct store audits to ensure compliance with operational policies and brand guidelines.
 </li>
 <li>
 Oversee after-sales processes, including returns and repairs, ensuring smooth execution.
 </li>
 <li>
 Ensure visual merchandising aligns with Under Armour&rsquo;s brand standards.
 </li>
 <li>
 Monitor and maintain pricing accuracy, promotions, and discounting in line with company policies.
 </li>
 <li>
 Analyze sales reports and stock performance to optimize inventory levels.
 </li>
 <li>
 Process daily invoices and sales recaps for financial reporting.
 </li>
 </ul>
 
 
 Customer Experience &amp; Compliance:
 
 
 <ul>
 <li>
 Deliver a high level of customer service, addressing needs and resolving issues promptly.
 </li>
 <li>
 Ensure store cleanliness and a visually appealing shopping environment.
 </li>
 <li>
 Implement loss prevention measures, fraud prevention policies, and cash handling protocols.
 </li>
 </ul>
 
 
 Inventory &amp; Financial Management:
 
 
 <ul>
 <li>
 Manage inbound stock movement, receiving, restocking, and transfers.
 </li>
 <li>
 Oversee inventory accuracy, stock replenishment, and stock discrepancies.
 </li>
 </ul>
 
 
 Team Leadership &amp; Development:
 
 
 <ul>
 <li>
 Define team goals and key performance indicators (KPIs) to drive performance.
 </li>
 <li>
 Coach, mentor, and motivate the store team to enhance productivity and efficiency.
 </li>
 <li>
 Lead by example in executing operational duties, including handling cashiering tasks when required.
 </li>
 </ul>
 
 
 
 
 
 
 Skills &amp; Qualifications
 
 
 
 
 
 
 
 
 Experience:
 
 
 <ul>
 <li>
 Minimum of 3+ years in a retail supervisory role.
 </li>
 <li>
 Strong expertise in store operations, inventory management, and sales strategies.
 </li>
 </ul>
 
 
 Skills:
 
 
 <ul>
 <li>
 Excellent customer service and team management abilities.
 </li>
 <li>
 Proficiency in MS Office and retail management software.
 </li>
 <li>
 Strong knowledge of industry trends, sportswear, and performance gear.
 </li>
 </ul>
 
 
 Languages:
 
 
 <ul>
 <li>
 Fluency in English is mandatory; knowledge of Arabic is a plus.
 </li>
 </ul>
 
 
 Other Requirements:
 
 
 <ul>
 <li>
 A valid
 
 Bahrain driver&rsquo;s license
 
 is preferred.
 </li>
 </ul>
 
 
</div>

Store Supervisor

Mesk Holdings BSC

&middot; Actively involved in foh staff trainings and supervise store employees including kitchen operations.&middot; Schedule shifts and manage staff hours.&middot; Conduct performance evaluations and provide feedback.&middot; Motivate staff to achieve sales targets and provide high-quality customer service.&middot; Develop and implement strategies to increase sales and profitability.&middot; Monitor sales performance and analyze sales data.&middot; Handle customer complaints and resolve issues promptly.&middot; Quality control for all items before before sending out&middot; Oversee stock levels and make decisions on stock orders.&middot; Ensure the store is well-stocked and organized.&middot; Manage a good relationship with suppliers and vendors.&middot; Monitor the store&rsquo;s financial performance, including budgets and expenses.&middot; Ensure all financial transactions are accurately recorded and reported.&middot; Implement cost-control measures to maximize profitability.&middot; Ensure the store is clean, well-organized, and visually appealing.&middot; Oversee merchandising and product display.&middot; Ensure compliance with health and safety regulations.&middot; Maintain store security and loss prevention.&middot; Plan and execute in-store promotions and events.&middot; Collaborate with marketing teams to develop local marketing initiatives.&middot; Monitor competitor activity and adjust strategies accordingly.&middot; Provide insights and recommendations for improvements.Job Type: Full-time

Bait Al Manaeesh Manager

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