assistant manager

depot manager

retail store manager

retail stores manager

sales manager

store manager

Majid Al Futtaim

<div>
 BUSINESS INTRODUCTION
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in always making Great Moments for Everyone, Every day
 
 Store Manager | MAF Retail | Supeco Stores
 
 The Store Manager &ndash; Supermarket is responsible for ensuring a seamless delivery of service within the assigned supermarket, as well as driving the supermarket&rsquo;s operations to ensure maximum sales, maximum profitability, optimum stock management, increase in customer satisfaction and continued business growth. The role holder is also responsible for overseeing and implementing action plans for improvement.
 
 
 Role Details &ndash; Key Responsibilities and Accountabilities:
 
 &bull;	Ensure implementation of MAF Retail&rsquo;s supermarket plans in line with the supermarket strategies and procedures in collaboration with the Head Office and Corporate Office
 
 &bull;	Apply qualitative and quantitative analysis to measure and evaluate commercial performance, and provide recommendations to increase profitability and sales turnover
 
 &bull;	Maximize sales and profitability by controlling costs within the budgetary guidelines
 
 &bull;	Identify internal and external opportunities for the supermarket to enhance and optimize commercial performance
 
 &bull;	Initiate and ensure application of comparative studies between departments that can contribute to the efficiency of the commercial performance
 
 &bull;	Guarantee the application of the commercial policy agreed for the supermarket and ensure a coherent price structure according to the strategy
 
 &bull;	Review and analyse stock and sales reports and implement corrective action to be taken if necessary
 
 &bull;	Collaborate regularly with the Merchandising teams to ensure attractive and convenient aisle display for customer
 
 
 Minimum Qualifications/Education
 
 &bull;	Bachelor&rsquo;s Degree in Business Administration
 
 &bull;	Master&rsquo;s Degree in in Business Administration is preferred
 
 
 Minimum experience
 
 &bull;	8+ years relevant experience in a similar role, 5+ years in a Retail Business
 
 
 Skills
 
 &bull;	Excellent interpersonal and communication skills
 
 &bull;	Strong people and negotiation skills - capable to easily build relationships across all levels
 
 &bull;	Leadership skills
 
 &bull;	Strong and pragmatic problem solving coupled with analytical capabilities
 
 &bull;	Highly organized with strong multitasking skills
</div>

Store Manager

Talaat Moustafa Group

<div>
 
 
 
 
 Company Brief:
 
 
 
 
 
 
 
 
 Talaat Moustafa Retail (TMR), part of Talaat Moustafa Group (TMG), leads the Group&rsquo;s expansion into Fashion Retail, Food &amp; Beverage, and Entertainment, creating destinations that bring together style, taste, and experience. Driven by excellence and innovation, TMR is redefining how people shop, dine, and play &mdash; blending luxury, creativity, and culture into every detail.
 
 
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 
 
 <ul>
 <li>
 Represent the brand by communicating its values and philosophy through all customer and team interactions.
 </li>
 <li>
 Define, execute, and monitor the store action plan to achieve sales targets and KPIs.
 </li>
 <li>
 Analyze sales trends, customer data, and competitor activity to identify new opportunities and improve performance.
 </li>
 <li>
 Manage the customer database to strengthen relationships and identify future selling opportunities.
 </li>
 <li>
 Prepare detailed reports on buying trends, customer requirements, and store performance.
 </li>
 <li>
 Ensure excellent service standards and high levels of customer satisfaction.
 </li>
 <li>
 Respond to customer complaints and concerns promptly and professionally.
 </li>
 <li>
 Ensure e-commerce orders are fulfilled accurately and within SLA timelines.
 </li>
 <li>
 Provide a clear vision to the team regarding business direction, store objectives, and key priorities.
 </li>
 <li>
 Coach and mentor team members, promoting continuous learning and a growth mindset.
 </li>
 <li>
 Monitor individual performance, conduct transparent evaluations, and implement performance improvement plans when needed.
 </li>
 <li>
 Motivate and support the sales team to meet sales objectives through effective communication, recognition, and guidance.
 </li>
 <li>
 Ensure compliance with all sales, operational, and HR policies and procedures.
 </li>
 <li>
 Oversee merchandise receiving, pricing, and visual display in line with brand VM guidelines.
 </li>
 <li>
 Monitor inventory levels, order replenishment, and manage stock accuracy.
 </li>
 <li>
 Maintain store compliance with legal, health, safety, and security standards.
 </li>
 <li>
 Coordinate floor coverage based on traffic data to ensure optimal customer service levels.
 </li>
 <li>
 Collaborate with internal teams to address and resolve any operational or compliance issues promptly.
 </li>
 </ul>
 
 
 
 
 
 
 
 Qualifications
 
 
 
 
 
 
 
 <ul>
 <li>
 Very Good Command of English language
 </li>
 <li>
 High school diploma or equivalent qualification.
 </li>
 <li>
 Bachelor&rsquo;s degree in Business Administration or relevant field preferred.
 </li>
 <li>
 A minimum of 4 years experience working in a retail environment, ideally in a managerial role.
 </li>
 <li>
 Strong leadership and customer management abilities.
 </li>
 <li>
 Customer service-oriented with in-depth knowledge of basic business management processes.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 </ul>
 
 
</div>

Retail Store Manager

Magnet

<div>
 
 
 Industry:
 
 Fashion Retail
 
 
 
 Location:
 
 Kuwait
 
 
 
 
 
 
 About the Role:
 
 
 
 We&rsquo;re hiring a talented and experienced
 
 Store Manager
 
 to join our retail operations in
 
 Kuwait
 
 . You&rsquo;ll lead a dynamic store team, drive business performance, elevate customer experience, and ensure alignment with brand and operational standards.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Achieve sales targets and optimize store KPIs (ATV, UPT, Conversion Rate)
 </li>
 <li>
 Manage daily store operations, staffing, scheduling, and team development
 </li>
 <li>
 Ensure stock accuracy, loss prevention, and proper stock replenishment
 </li>
 <li>
 Oversee visual merchandising and store presentation in coordination with VM team
 </li>
 <li>
 Lead by example in delivering top-tier customer service
 </li>
 <li>
 Maintain operational compliance, audit readiness, and cash management
 </li>
 <li>
 Collaborate with logistics, HR, finance, and product teams to ensure operational efficiency
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 3+ years of experience as a Store Manager in fashion retail
 </li>
 <li>
 Strong leadership, team development, and performance management skills
 </li>
 <li>
 Commercially driven with excellent understanding of retail metrics
 </li>
 <li>
 Bachelor&rsquo;s degree in Business, Marketing, or related field
 </li>
 <li>
 Fluent in both Arabic and English
 </li>
 <li>
 Proficient in MS Office and POS systems
 </li>
 <li>
 Willing to relocate to Kuwait
 </li>
 </ul>
</div>

Store Manager – Fashion Retail | Kuwait

KABO

<div>
 
 
 Company Description
 
 
 
 
 
 
 Established in 1940, El-Nasr Clothing &amp; Textiles Co. (KABO) is a pioneer in the textiles and garments field in Egypt. KABO is a recognized manufacturer and exporter of high-quality knitted underwear, lounge-wear, and apparel for men, women, and children.
 
 
 
 
 
 
 Job Description
 
 
 
 
 
 
 - Position Title: Retail Stores Manager
 
 
 - Reporting: Reports directly to the Retail Director (continuous line), with dotted-line collaboration with HR, Finance,
 
 
 Supply Chain, Marketing, and Training. Leads all retail operations, ensuring strategic growth and operational
 
 
 discipline.
 
 
 - Purpose of Role: To provide strategic oversight of all JIL Egypt retail operations, ensuring profitable expansion,
 
 
 brand consistency, and customer satisfaction. The Retail Director serves as the executive bridge between
 
 
 corporate leadership and retail execution, embedding SOP compliance, training strategy, and performance accountability.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 - Lead national retail expansion strategy.
 
 
 - Own the retail P&amp;L, delivering profitability and ROI targets.
 
 
 - Manage and mentor Area Managers, ensuring consistent execution across clusters.
 
 
 - Collaborate with HQ functions (HR, Finance, Supply Chain, and Marketing) to integrate retail operations.
 
 
 - Ensure VM and storytelling are implemented across all stores.
 
 
 - Drive customer-first culture, with NPS benchmarks consistently achieved.
 
 
 - Oversee recruitment, retention, and succession planning across the retail function.
 
 
 - Present retail performance to the CEO and Board.
 
 
 
 
 
 
 Required Qualifications
 
 
 
 
 
 
 - Minimum 12 years&rsquo; retail experience, with at least 5 years in senior leadership.
 
 
 - Proven record in multi-store retail management and P&amp;L ownership.
 
 
 - Strong strategic vision with operational execution capability.
 
 
 - Advanced financial and analytical acumen.
 
 
 - Exceptional leadership, communication, and stakeholder management skills.
 
 
 - Based in Cairo with full travel flexibility across Egypt to support store operations and new openings.
 
</div>

Retail Stores Manager

Chalhoub Group

<div>
 
 INSPIRE | EXHILARATE | DELIGHT
 
 
 
 For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.
 
 
 Every step at Chalhoub Group is taken to build a future where luxury dreams become reality &mdash; bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse &mdash; the Group&rsquo;s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.
 
 
 Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work&reg; certification in several markets.
 
 
 Sustainability is at the core of the Group&rsquo;s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women&rsquo;s Empowerment Principles, and to have pledged to reach Net Zero by 2040.
 
 
 
 What You'll Be Doing
 
 
 
 <ul>
 <li>
 Lead by example and represent the brand by communicating its values and philosophy though all activities and interactions with customers and other team members
 </li>
 <li>
 Follow all appropriate Retail policies, processes, and standard operating procedures to ensure that work is done in a systematic and consistent manner.
 </li>
 <li>
 Build and maintain guest experience standards in order to build strong loyalty.
 </li>
 <li>
 Assist in the achievement of the store's sales target by collaborating with the sales executive team to generate sales through high-selling techniques.
 </li>
 <li>
 Execute and Participate in projects and community events and activities with minimal supervision.
 </li>
 <li>
 Stay ahead of latest trends, products and competitors and share feedback with the store manager and relevant stakeholders in the back-office team.
 </li>
 <li>
 Team Management and Support
 </li>
 <li>
 Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the store manager and HR teams.
 </li>
 <li>
 Understand and communicate the organization&rsquo;s priorities to ensure team&rsquo;s alignment with Group&rsquo;s objectives
 </li>
 <li>
 Assist the Store Manager in defining areas of responsibility for each sales team member and manage, engage and guide the team reporting to the Store Manager
 </li>
 <li>
 Create and maintain schedule to ensure full coverage of the shop &fllig;oor and maintain grooming standards of the staff
 </li>
 <li>
 Customer Centricity
 </li>
 <li>
 Implement and promote exceptional customer service in stores to boost sales and build customer trust and loyalty.
 </li>
 <li>
 Manage VIP Guests relationships
 </li>
 <li>
 Manage all customer complaints effectively to ensure efficient operations and consistent exceptional customer service.
 </li>
 <li>
 Operational Excellence
 </li>
 <li>
 Maintain all operating standards by ensuring cleanliness, high visual merchandising standards and stock replenishments are done as per the brand&rsquo;s VM guidelines
 </li>
 <li>
 Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, OMS, Business Whatsapp, etc.)
 </li>
 <li>
 Assist the Store Manager in preparing for inventory audit and enter all received goods in Baan inventory to ensure proper record of all stock movements
 </li>
 <li>
 Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines. And escalate complex issues to the Store Manager to ensure that the issue is closed efficiently and in a timely manner.
 
 
 </li>
 </ul>
 
 What You&rsquo;ll Need To Succeed
 
 
 
 <ul>
 <li>
 Min 5 years of Experience in Beauty, preferably in a managerial position
 </li>
 <li>
 Excellent communication and leadership skills
 </li>
 <li>
 Good English Language
 
 
 </li>
 </ul>
 
 What We Can Offer You
 
 
 
 With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
 
 
 We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
 
 
 
 We Invite All Applicants to Apply
 
 
 
 It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
 
 
 We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.
</div>

Store Supervisor - MAC Cosmetics - Mall of Egypt

<div>
 
 Who we
 
 
 are
 
 
 
 We are a leading partner for luxury across the Middle East. With more than 600 stores, 300 brands and over 65 years of experience in the region, we have become a major player in the beauty, fashion and gift sectors, by offering service excellence to our partners and delighting all our customers. We are moving fast from a traditional distributor and retailer for luxury in the Middle East, to a hybrid retailer bringing luxury experiences to the fingertips of customers everywhere.
 
 
 To fuel the next stage of our growth we are looking to build a world class team. From physical retail through to supply chain and customer loyalty, we aim to use technology and data to continuously improve every aspect of our operations. We are looking for top talent to join us on this journey of exploring new horizons together.
 
 
 
 What You'll Be Doing
 
 
 
 At Chalhoub, creativity is a team effort! Working as a Store Supervisor you are responsible for driving the store business, building a base of loyal VIP customers by recruiting and retaining them, managing the team and ensuring full adherence to the brand&rsquo;s guidelines and store processes.
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Lead by example and represent the brand by communicating its values and philosophy though all activities and interactions with customers and other team members
 </li>
 <li>
 Define, execute and monitor the store action plan to achieve sales targets and KPIs.
 </li>
 <li>
 Manage the customer database to build strong relationship with customers and create future potential selling opportunities
 </li>
 <li>
 Stay ahead of latest trends, products and competitors and share feedback with relevant stakeholders in the back-office team.
 </li>
 <li>
 Think hybrid by leveraging all type of point of sales online and offline.
 </li>
 <li>
 Team Leadership and Development
 </li>
 <li>
 Provide a clear vision to the team about the business and store&rsquo;s vision and key directions
 </li>
 <li>
 Identify, recruit, develop and retain strong talents
 </li>
 <li>
 Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the leadership and HR teams.
 </li>
 <li>
 Act as a coach for the team members and promote growth mindset by leveraging the Group&rsquo;s available learning tools and platforms an constantly monitor the team&rsquo;s development plans and professional growth.
 </li>
 <li>
 Ensure performance improvement plans are discussed and documented in a transparent manner.
 
 
 </li>
 </ul>
 
 Customer Experience
 
 
 
 <ul>
 <li>
 Develop the omnichannel mindset among the team by constantly promoting the different touchpoints of the customer experience (physical and digital), the clienteling approach and techniques with a focus on VIPs, leveraging customer data to proactively catering to their needs and preferences, the brand&rsquo;s ecommerce business including different activities, offerings, activations, etc.
 </li>
 <li>
 Recruit new clients and convert them into loyal VIP customers by providing them with an excellent experience and constantly networking with them
 
 
 </li>
 </ul>
 
 Operational Excellence
 
 
 
 <ul>
 <li>
 Ensure all sales and operational policies and procedures are followed and maintained in the store.
 </li>
 <li>
 Ensure e-commerce orders are prepared and processed within the set SLAs in terms of time and quality and no fulfillment action is pending in the store.
 </li>
 <li>
 Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, OMS, Business Whatsapp, etc.) and ensure the team is well versed with it or overwise trained on it.
 </li>
 <li>
 Ensure all operating standards are followed from stock replenishment to organising displays as per the brand&rsquo;s VM guidelines.
 </li>
 <li>
 Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action.
 </li>
 <li>
 Ensure a healthy floor coverage by analyzing historical traffic data and anticipating peak hours
 
 
 </li>
 </ul>
 
 What You'll Need To Succeed
 
 
 
 <ul>
 <li>
 Min 3 years of Experience in a managerial position
 </li>
 <li>
 Having beauty background, preferably skin Care
 </li>
 <li>
 having very good command in English Language
 </li>
 <li>
 Excellent Leadership skills
 
 
 </li>
 </ul>
 
 What We Can Offer You
 
 
 
 With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
 
 
 We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts. To view all our perks and benefits, click here.
 
 
 
 We Invite All Applicants to Apply
 
 
 
 It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
 
 
 We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.
</div>

Store Supervisor - Yves Rocher - Mall of Egypt

Azadea Group

<div>
 
 
 Purpose:
 
 
 
 Person responsible for all actions related to customer experience in the store. It aims to offer the best possible service to customers, both in the moment of sales assistance and In the resolution of any subsequent problems. Will be raising awareness with the team In regard to multi-channel, promoting iPod sales and Store Mode. Have good measurement of results and creates strategies in order to Improve their customer experience in the store. Responsible to Implement company projects In regards to customer care.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Oversees all aspects of the customer service experience to spot improvements areas in processes and procedures and make improvements of customer service quality.
 </li>
 <li>
 To ensure a high level of customer satisfaction is offered in the store.
 </li>
 <li>
 To support customer service with product, knowledge and awareness of the new arrivals, the best sellers and fashion trends and offer alternatives with the services we provide and the technology we use in the store.
 </li>
 <li>
 Knows and analyze customer profile in store to implement and action strategies based on the market- current and potential target.
 </li>
 <li>
 It&rsquo;s aware of different marketing strategies in Zara.com to inform the team in order for better information provided for customers.
 </li>
 <li>
 Good communication skills and fast problem solving when dealing with customer issues. Good conflict management skills.
 </li>
 <li>
 It&rsquo;s aware of customer flow to ensure sufficient cover is in key points on the shopfloor.
 </li>
 <li>
 Creates and implements strategies keeping in focus the priorities of the floor in order to Improve a better customer journey .
 </li>
 <li>
 Train all the team In regards to Store Mode and ensure Information Is passed to customers to Improve their experience In store.
 </li>
 <li>
 Create a monthly analysis based on a Mystery Shopper Action and work On the results by creating a action plan.
 </li>
 <li>
 Train the team in providing excellent customer service and ensure the team is applying the minimums of customer service.
 </li>
 <li>
 Develop the team in order for them to be able to identify different customer profile and how to adapt to different needs.
 </li>
 <li>
 Demonstrate to the team how to create a loyal customer base in the store ensuring good service is provided.
 </li>
 <li>
 Train the team on using the devices in store in order to provide better customer experience.
 </li>
 <li>
 Comply with the Company Health &amp; Safety Policy.
 </li>
 <li>
 To be an ambassador in the company&rsquo;s sustainability project and ensure that the company upholds and works towards finding new, innovative and economically reductive ways to stay sustainable
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Team management experience maximizing profitability and drive sales.
 </li>
 <li>
 Knowledge of the Refunds Company Policy and best practices.
 </li>
 <li>
 Able to work with fast pace environment and fast problem solving.
 </li>
 <li>
 Management Experience in store in the areas of Training/People Management is essential.
 </li>
 <li>
 Proven record of dealing with challenging situations or customers queries.
 </li>
 </ul>
 
 
</div>

Customer Experience Manager - Zara

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