after sales supervisor

assistant dark store manager Jobs in Cairo

assistant dark store manager

assistant manager - logistics inventory controller Jobs in Cairo

assistant manager operations - tmart Jobs in Cairo

assistant manager operations - tmart

assistant manager, supply chain operations Jobs in Cairo

store manager

Breadfast

<div>
 
 
 Role Objectives :
 
 
 
 The Assistant Fulfillment Point Manager is responsible for managing the dark stores on ground, in terms of order
 
 
 fulfillment, quality control, and logistics, and will coordinate closely with the customer service and the Dark Store &amp;
 
 
 Last Mile Operations Manager.
 
 
 
 
 
 
 Roles &amp; Responsibilities:
 
 
 <ul>
 <li>
 Assist in managing FP Operations on the ground.
 </li>
 <li>
 Ensure orders are being filled and shipped timely and accurate.
 </li>
 <li>
 Prevents product damage and shrinkage, accidents, and occupational hazards.
 </li>
 <li>
 Effectively monitors the flow of goods through the stock management system.
 </li>
 <li>
 Maintain a clean and safe work environment.
 </li>
 <li>
 Prepares necessary SOPs for fulfillment processes.
 </li>
 <li>
 Assist in analyzing current operations and make recommendations on ways to improve.
 </li>
 <li>
 Maintain the highest standards of customer service by immediately attending to and resolving customer issues.
 </li>
 </ul>
 
 
 
 
 
 REQUIRED EDUCATION, KNOWLEDGE, AND SKILLS :
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree
 </li>
 <li>
 Knowledge of warehouse software packages and MS Office proficiency.
 </li>
 <li>
 Analytical thinking skills.
 </li>
 <li>
 High attention to detail.
 </li>
 <li>
 Problem solving skills.
 </li>
 <li>
 Good command of the English language.
 </li>
 <li>
 Multi-functional team leadership skills.
 </li>
 <li>
 Conflict resolution skills.
 </li>
 <li>
 Able to work on shift basis.
 </li>
 </ul>
 
 
</div>

Assistant Dark Store Manager

adidas

<div>
 
 Purpose &amp; Impact On Organization
 
 
 
 <ul>
 <li>
 Take full ownership of the store and its commercial success
 </li>
 <li>
 Analyze relevant data to probe and challenge the status quo
 </li>
 <li>
 Address identified improvement areas, involving the District Manager or other Retail Back Office partners as needed
 </li>
 <li>
 Drive continuous improvements in the store&rsquo;s sales, productivity and profitability
 </li>
 <li>
 Ensure the legal and financial integrity of the store
 </li>
 <li>
 Lead service by example, maximizing the amount of time spent selling and leading team members on the sales floor
 </li>
 <li>
 Ensure there is always a manager on duty on the sales floor, focusing team members on the customer and on selling when you are not able to assume the responsibility yourself
 </li>
 <li>
 Schedule staff so as to properly serve customers, drive sales and execute tasks
 </li>
 <li>
 Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
 </li>
 <li>
 Ensure proper in-store Brand execution according to established standards and directives
 </li>
 <li>
 Ensure all store team members are trained on Foundational and Seasonal Brand and product knowledge
 </li>
 <li>
 Manage all store operations in a systematic and efficient manner, as per established policies and procedures
 </li>
 <li>
 Ensure all established Visual Merchandising and In-Store Communication standards are consistently executed and maintained in the store
 </li>
 <li>
 Ensure merchandise deliveries are processed on the same day they arrive and the store&rsquo;s entire product offer is made immediately available and easily accessible to customers on a consistent basis
 </li>
 <li>
 Ensure cash register transactions are processed quickly and accurately
 </li>
 <li>
 Lead and implement all applicable loss prevention policies and procedures
 </li>
 <li>
 Maintain a safe and productive shopping and working environment
 </li>
 <li>
 Manage the recruitment and training of store team members
 </li>
 <li>
 Ensure all HR policies and procedures are adhered to
 </li>
 <li>
 Create a high-performance culture by setting clear expectations, analyzing performance and giving appropriate and prompt feedback, including actively managing poor performance
 </li>
 <li>
 Work with the District Manager to identify and develop select strong performers with potential for growth along the Retail Field Career Ladder
 </li>
 <li>
 Share best practices to drive the collective performance of all district stores
 </li>
 <li>
 Complete all applicable training programs and effectively apply the learning on the job
 </li>
 <li>
 Seek coaching and learning opportunities to continually improve your performance
 
 
 </li>
 </ul>
 
 Authorities
 
 
 
 <ul>
 <li>
 Customers
 </li>
 <li>
 Peers and Supervisor
 </li>
 <li>
 Vendors and Support Functions (e.g., Visual Merchandising, Facility Services, etc.)
 </li>
 <li>
 Local Administration (e.g., mall management)
 
 
 </li>
 </ul>
 
 Other Qualifications
 
 
 
 <ul>
 <li>
 Must be a Graduate/Postgraduate from recognized university
 </li>
 <li>
 Minimum 18 months&rsquo; work experience in a sports/fashion customer and commercial-focused retail environment with a minimum of 12 months of Store Management responsibility
 </li>
 <li>
 Intermediate numeracy and literacy and advanced verbal communication skills
 
 
 </li>
 </ul>
 adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an equal opportunity employer.
</div>

Store Manager, Mall Of Egypt BCS EG136

talabat

<div>
 talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 Managing the full operations end to end (inventory management, pick-pack process, property/asset management, operational standards, expense control, maintenance related).
 </li>
 <li>
 Inventory management: Ensure correct processes, policies and proper execution of inventory management (stock-in and stock-out). Shrink/Expiry control and Quality focus (in terms of inventory no damaged or poor fresh food quality; close to expiry).
 </li>
 <li>
 Pick-Pack process: Ensure efficient and correct pick and pack process and service level (starting with ensuring availability, picking up the correct item/quantity at the correct price) &amp; proper management of the staffing and scheduling as per demand to achieve desired UTR and service level.
 </li>
 <li>
 Property / Asset management: Proper management of the property and facility, plus asset management and tracking.
 </li>
 <li>
 Expense Control: Identify potential opportunities to reduce expenses with same operational efficiency.
 </li>
 <li>
 Maintenance related: Define the guidelines for all engineering and maintenance tasks / equipment / key activities i.e. outsourcing VS internal services, local VS regional contracts, preventive maintenance plan, etc.
 </li>
 <li>
 Managing Productivity, work standards, and development of store staff.
 </li>
 <li>
 Monitoring and managing the store costs VS budget for the section.
 </li>
 <li>
 Ensuring continuous improvement of current performance VS accepted standard/best practices at the store (i.e. stock level, productivity, service level).
 </li>
 <li>
 Monitoring financial and operational performance of each store and initiating required actions for improvement.
 </li>
 <li>
 Controlling and ensuring that equipment, infrastructure, etc. in stores are used and maintained properly.
 </li>
 <li>
 Developing action plans with the department manager to address weak areas in need of improvement.
 </li>
 <li>
 Instituting training and developmental programs for staff and monitoring effective implementation.
 </li>
 <li>
 Ensuring proper implementation of merchandising and space planning guidelines in stores.
 </li>
 <li>
 Monitoring product range availability according to selected store product range.
 </li>
 <li>
 Develop preventive and regular maintenance plans.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 You have at least 5+ years of experience in progressive development and management of multiple Stores, product categories, matured by working for large retailers, in an international setting.
 </li>
 <li>
 You have built teams and led cross-functional projects at scale.
 </li>
 <li>
 You are very detail-oriented, structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved.
 </li>
 <li>
 You are able to interact with senior-level executives and can manage the expectations of multiple stakeholders.
 </li>
 <li>
 You are someone energized by the unknown and look forward to learning each day on the job.
 </li>
 <li>
 You have excellent analytical and communication skills, and always like to be hands-on with several tools.
 </li>
 <li>
 Additionally, you have robust interpersonal and intercultural skills. You can inspire several teams and stakeholders to rally behind a mission.
 </li>
 <li>
 Language skills: Fluent English and Arabic would be highly advantageous.
 </li>
 </ul>
</div>

Assistant Manager Operations - tMart

Air Arabia

<div>
 
 Job Purpose
 
 
 
 To manage and control the assigned &ldquo;Line Stores&rdquo; inventory and daily activities including receipt, storage and release of all the tools, equipment, and spare parts used for maintenance of Air Arabia aircrafts. Ensures all activities are carried and recorded in accordance with Company&rsquo;s policies and procedures and as per regulatory bodies&rsquo; rules and regulations.
 
 
 
 Descision Making/ Scope
 
 
 
 Handles his/her duties within the framework of responsibilities and boundaries identified with this role and in accordance with standard practices. Consults with line manager on non-routine actions prior to executing; all duties shall be performed through a proper channel and in compliance with the adopted policies and procedures
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Handles and maintains the &ldquo;line store&rdquo; stock level for the daily demanded items and routine jobs, this includes tool boxes and kits, wheels, batteries, oils, etc.
 </li>
 <li>
 Ensures all items and components are available in place and on time to execute maintenance tasks and secure the availability and safe release of aircrafts.
 </li>
 <li>
 Carries out daily checks and inspections in Line storage areas to ensure correct storage conditions are maintained such as Temperature and Humidity Control, safety and health conditions, risk hazards, etc.
 </li>
 <li>
 Handles the allocation of tools and parts in the store as per instructions received from &ldquo;Technical Procurement&rdquo; and &ldquo;Stores Supervisor&rdquo;; coordinates the replacement of consumable items and updates system accordingly.
 </li>
 <li>
 Pre-loads system with requirements for ADD/MDD to be ready for retrieval on time.
 </li>
 <li>
 Issues daily tool boxes and kits as well as spare parts and components based on the maintenance plans for Air Arabia aircrafts routine jobs.
 </li>
 <li>
 Ensures all tools and equipment to be used for Line Maintenance are checked and kept serviceable at all times; advises the &ldquo;Rotables Team&rdquo; with any unserviceable tools or parts received in stores.
 </li>
 <li>
 Updates and reviews the AMOS system to record and monitor all activities related to received and stored parts and equipment taking into consideration material shelf life, tools calibration, shift, handover log book, critical movements, etc., all carried in accordance with agreed formats and circulation terms.
 </li>
 <li>
 Ensures all issued but unused parts are credited back to the stock system and returned to the main stores as per company&rsquo;s adopted procedures.
 </li>
 <li>
 Supports the Store supervisor in implementing and maintaining the safety measures, facilities adequacy and cleanliness, storage conditions and needs, communication and overall performance of the Line Store.
 </li>
 <li>
 Provides ad-hoc inventory and stores support to Air Arabia Egypt aircrafts whenever needed.
 </li>
 <li>
 Prepares stock report on regular basis; reports any errors on system, identifies causes for errors and recommends corrective measures to ensure no re-occurrence
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 Knowledge &amp; Skills:
 
 
 
 <ul>
 <li>
 Diploma or certificate in a related field from a recognized institution combined with needed experience and exposure is acceptable; a bachelor degree in any discipline is preferred.
 </li>
 <li>
 Capable of using technology systems; proficient in Microsoft Office.
 </li>
 <li>
 Good communication skills (verbal, written) expressed in high level of accuracy.
 </li>
 <li>
 Good English Language.
 </li>
 <li>
 Driver&rsquo;s License.
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 The ability to work a rotating shift pattern.1-2 years of related working experience in a similar capacity within the aviation industry; experience with low cost airline is a plus.
 </li>
 <li>
 Working experience on inventory soft-wares shall be treated as an advantage.
 </li>
 <li>
 Has necessary working experience and exposure to ECAA rules and regulations pertaining to acceptance, storage and issuance of technical spare parts and associated equipment used for aircrafts maintenance.
 </li>
 <li>
 Knowledge and completion of IATA Dangerous Goods Regulations training will be an advantage.
 </li>
 <li>
 Possesses very good organizing and time management skills.
 </li>
 <li>
 Proven skills in working with data and resources in a cost-effective manner.Dependable, self-initiative, takes ownership, and displays energy and enthusiasm.Multi-task oriented with high attention to both results and details.
 </li>
 <li>
 Capable of working hard and under pressure.
 </li>
 <li>
 Physically fit and dynamic, capable of carrying heavy equipment and moving between stores.
 </li>
 <li>
 Demonstrates the ability to contribute and successfully deliver against business strategy and set KPIs
 </li>
 </ul>
</div>

Storekeeper - Egypt

Rawaj-HCM

<div>
 
 Leverage your abilities and join the dynamic team of a leading company in the agricultural distribution sector, delivering high-quality seeds, fertilizers, and animal health solutions.
 
 
 The Store Keeper role is pivotal in managing store operations, ensuring efficient inventory control, and maintaining accurate stock records.
 
 
 
 Key Accountabilities
 
 
 
 
 The position involves:
 
 
 <ul>
 <li>
 Receive, inspect, and verify incoming goods.
 </li>
 <li>
 Issue materials according to requests and orders.
 </li>
 <li>
 Organize and maintain warehouse inventory efficiently.
 </li>
 <li>
 Coordinate with sales and engineering teams.
 </li>
 <li>
 Prepare inventory reports when required.
 </li>
 </ul>
 
 
 Knowledge, Skills, and Experience
 
 
 
 
 We are Looking for:
 
 
 <ul>
 <li>
 Bachelor's degree in Business Administration, Supply Chain Management, Logistics, or a related field.
 </li>
 <li>
 3-5
 
 
 years of experience as a Store Keeper, preferably in the retail sector. Experience in the sanitary ware or lighting industry is an advantage.
 </li>
 <li>
 Demonstrated experience with Microsoft Dynamics ERP system is essential. Ability to manage inventory and generate reports within the ERP environment.
 </li>
 <li>
 Strong knowledge of inventory control, stock auditing, and warehouse management practices.
 </li>
 <li>
 Exceptional organizational and multitasking abilities to manage multiple store operations efficiently.
 </li>
 <li>
 High accuracy in documentation and record-keeping. Ability to identify discrepancies and take corrective action.
 </li>
 <li>
 Strong interpersonal and communication skills for effective coordination with team members and suppliers.
 </li>
 <li>
 Ability to proactively identify issues and implement solutions to enhance store operations.
 </li>
 </ul>
 
 
 
</div>

Storekeeper - Agriculture Sector | Egypt

Chalhoub Group

<div>
 
 Who we
 
 
 are
 
 
 
 We are a leading partner for luxury across the Middle East. With more than 600 stores, 300 brands and over 65 years of experience in the region, we have become a major player in the beauty, fashion and gift sectors, by offering service excellence to our partners and delighting all our customers. We are moving fast from a traditional distributor and retailer for luxury in the Middle East, to a hybrid retailer bringing luxury experiences to the fingertips of customers everywhere.
 
 
 To fuel the next stage of our growth we are looking to build a world class team. From physical retail through to supply chain and customer loyalty, we aim to use technology and data to continuously improve every aspect of our operations. We are looking for top talent to join us on this journey of exploring new horizons together.
 
 
 
 What You'll Be Doing
 
 
 
 At Chalhoub, creativity is a team effort! Working as a Store Supervisor of Faces you are responsible for driving the store business, building a base of loyal VIP customers by recruiting and retaining them, managing the team and ensuring full adherence to the brand&rsquo;s guidelines and store processes.
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Lead by example and represent the brand by communicating its values and philosophy though all activities and interactions with customers and other team members
 </li>
 <li>
 Define, execute and monitor the store action plan to achieve sales targets and KPIs.
 </li>
 <li>
 Manage the customer database to build strong relationship with customers and create future potential selling opportunities
 </li>
 <li>
 Stay ahead of latest trends, products and competitors and share feedback with relevant stakeholders in the back-office team.
 </li>
 <li>
 Think hybrid by leveraging all type of point of sales online and offline.
 </li>
 <li>
 Team Leadership and Development
 </li>
 <li>
 Provide a clear vision to the team about the business and store&rsquo;s vision and key directions
 </li>
 <li>
 Identify, recruit, develop and retain strong talents
 </li>
 <li>
 Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the leadership and HR teams.
 </li>
 <li>
 Act as a coach for the team members and promote growth mindset by leveraging the Group&rsquo;s available learning tools and platforms an constantly monitor the team&rsquo;s development plans and professional growth.
 </li>
 <li>
 Ensure performance improvement plans are discussed and documented in a transparent manner.
 
 
 </li>
 </ul>
 
 Customer Experience
 
 
 
 <ul>
 <li>
 Develop the omnichannel mindset among the team by constantly promoting the different touchpoints of the customer experience (physical and digital), the clienteling approach and techniques with a focus on VIPs, leveraging customer data to proactively catering to their needs and preferences, the brand&rsquo;s ecommerce business including different activities, offerings, activations, etc.
 </li>
 <li>
 Recruit new clients and convert them into loyal VIP customers by providing them with an excellent experience and constantly networking with them
 
 
 </li>
 </ul>
 
 Operational Excellence
 
 
 
 <ul>
 <li>
 Ensure all sales and operational policies and procedures are followed and maintained in the store.
 </li>
 <li>
 Ensure e-commerce orders are prepared and processed within the set SLAs in terms of time and quality and no fulfillment action is pending in the store.
 </li>
 <li>
 Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, OMS, Business Whatsapp, etc.) and ensure the team is well versed with it or overwise trained on it.
 </li>
 <li>
 Ensure all operating standards are followed from stock replenishment to organising displays as per the brand&rsquo;s VM guidelines.
 </li>
 <li>
 Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action.
 </li>
 <li>
 Ensure a healthy floor coverage by analyzing historical traffic data and anticipating peak hours
 
 
 </li>
 </ul>
 
 What You'll Need To Succeed
 
 
 
 <ul>
 <li>
 Experience managing a medium sized team within the retail industry is required
 </li>
 <li>
 Excellent communication skills in English and Arabic, with a proven ability to manage and influence diverse stakeholders.
 </li>
 <li>
 Analytical mindset capable of translating KPIs into actionable business improvements.
 </li>
 <li>
 Skilled in conflict resolution and navigating complex challenges with a solution-oriented approach.
 </li>
 <li>
 Agile professional who thrives under pressure and adapts quickly to changing priorities.
 
 
 </li>
 </ul>
 
 What We Can Offer You
 
 
 
 With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
 
 
 We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts. To view all our perks and benefits, click here.
 
 
 
 We Invite All Applicants to Apply
 
 
 
 It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
 
 
 We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.
</div>

Store Supervisor - Faces - Cairo, Egypt

Amazon

<div>
 
 Description
 
 
 
 At Amazon, we are committed to ensuring our associates have a safe and healthy workplace through continuous improvements and effective accident prevention. As our operations continue to evolve in a demanding work environment, we are seeking a dedicated Workplace Health and Safety (WHS) Specialist to help protect all employees from health and safety risks and damage. The ideal candidate will put safety standards into practice, lead projects to raise safety awareness, and support management's efforts to ensure compliance with all program expectations and applicable regulations. With your proactive approach, you will help drive a safety culture by conducting regular audits, managing safety metrics, and providing guidance on safety-related processes across our 3P operations. You will play a crucial advisory role for associates and managers while helping investigate accidents, near misses and incidents to determine root causes and implement preventive measures.
 
 
 Key job responsibilities
 
 
 <ul>
 <li>
 Conduct regular site visits across dark stores to evaluate safety conditions in fast-paced, high-throughput environments, providing practical recommendations to reduce risk and improve operational safety.
 </li>
 <li>
 Perform risk assessments and safety audits covering in-store operations, rider activities, material handling, and equipment usage, ensuring compliance with local regulatory requirements.
 </li>
 <li>
 Monitor, analyze, and report on safety performance metrics, incident data, and leading indicators, identifying trends and prioritizing risk areas within quick-commerce operations.
 </li>
 <li>
 Support the implementation of new safety controls, procedures, and mitigation measures tailored to dark store layouts, rapid picking processes, and rider dispatch activities.
 </li>
 <li>
 Ensure compliance with Amazon supply chain, WHS, and third-party safety policies, as well as applicable local and regional regulations across assigned countries.
 </li>
 <li>
 Lead and participate in daily/weekly safety briefings, stand-ups, and safety discussions with operations teams and third-party partners to reinforce safety expectations in high-tempo environments
 </li>
 <li>
 Support incident, near-miss, and serious injury investigations, ensuring timely reporting, accurate documentation, root cause analysis, and corrective action tracking.
 </li>
 <li>
 Support safety training completion for associates, riders, and third-party partners, and verify training effectiveness through observations, audits, and engagement.
 </li>
 <li>
 Attend and actively contribute to regional and cross-functional WHS meetings, representing quick-commerce safety risks, trends, and priorities.
 </li>
 <li>
 Own and drive country or regional WHS continuous improvement projects related to quick-commerce operations, extending beyond individual scope where required.
 </li>
 <li>
 Act as an onboarding buddy for new WHS team members, supporting their integration into dark store and third-party safety operations.
 </li>
 <li>
 Serve as a WHS Manager proxy when required, fulfilling assigned standard work and supporting operational continuity.
 
 
 </li>
 </ul>
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 2+ years of workplace health &amp; safety (WHS) related field experience
 </li>
 <li>
 A Health and Safety NVQ Level 3 or NEBOSH National General Certificate (or equivalent)
 </li>
 <li>
 Experience in data analysis and reporting
 </li>
 <li>
 Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience working with customers with a passion for delivering exceptional service
 </li>
 <li>
 Work flexible hours as business demands, including overnight, weekends and holidays
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Experience building strategic relationships with stakeholders, including communicating and collaborating across teams and functions
 </li>
 <li>
 Background in operations, safety or quality management
 </li>
 <li>
 Experience working both independently and within a team
 </li>
 <li>
 Strong ability to communicate effectively across various stakeholders through presentations and written communications
 </li>
 <li>
 Bachelor&rsquo;s degree in occupational health and safety or Engineering/Science bachelor&rsquo;s degree
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Souq.com for E-Commerce LLC
 
 
 Job ID: A10381232
</div>

WHS Specialist, Workplace Health & Safety

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