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maintenance manager - tmart Jobs in Cairo

maintenance manager - tmart

order management specialist Jobs in Cairo

order management specialist

store manager

Talaat Moustafa Group

<div>
 
 
 
 
 Company Brief:
 
 
 
 
 
 
 
 
 Talaat Moustafa Retail (TMR), part of Talaat Moustafa Group (TMG), leads the Group&rsquo;s expansion into Fashion Retail, Food &amp; Beverage, and Entertainment, creating destinations that bring together style, taste, and experience. Driven by excellence and innovation, TMR is redefining how people shop, dine, and play &mdash; blending luxury, creativity, and culture into every detail.
 
 
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 
 
 <ul>
 <li>
 Represent the brand by communicating its values and philosophy through all customer and team interactions.
 </li>
 <li>
 Define, execute, and monitor the store action plan to achieve sales targets and KPIs.
 </li>
 <li>
 Analyze sales trends, customer data, and competitor activity to identify new opportunities and improve performance.
 </li>
 <li>
 Manage the customer database to strengthen relationships and identify future selling opportunities.
 </li>
 <li>
 Prepare detailed reports on buying trends, customer requirements, and store performance.
 </li>
 <li>
 Ensure excellent service standards and high levels of customer satisfaction.
 </li>
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 Respond to customer complaints and concerns promptly and professionally.
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 Ensure e-commerce orders are fulfilled accurately and within SLA timelines.
 </li>
 <li>
 Provide a clear vision to the team regarding business direction, store objectives, and key priorities.
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 <li>
 Coach and mentor team members, promoting continuous learning and a growth mindset.
 </li>
 <li>
 Monitor individual performance, conduct transparent evaluations, and implement performance improvement plans when needed.
 </li>
 <li>
 Motivate and support the sales team to meet sales objectives through effective communication, recognition, and guidance.
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 <li>
 Ensure compliance with all sales, operational, and HR policies and procedures.
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 Oversee merchandise receiving, pricing, and visual display in line with brand VM guidelines.
 </li>
 <li>
 Monitor inventory levels, order replenishment, and manage stock accuracy.
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 Maintain store compliance with legal, health, safety, and security standards.
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 Coordinate floor coverage based on traffic data to ensure optimal customer service levels.
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 Collaborate with internal teams to address and resolve any operational or compliance issues promptly.
 </li>
 </ul>
 
 
 
 
 
 
 
 Qualifications
 
 
 
 
 
 
 
 <ul>
 <li>
 Very Good Command of English language
 </li>
 <li>
 High school diploma or equivalent qualification.
 </li>
 <li>
 Bachelor&rsquo;s degree in Business Administration or relevant field preferred.
 </li>
 <li>
 A minimum of 4 years experience working in a retail environment, ideally in a managerial role.
 </li>
 <li>
 Strong leadership and customer management abilities.
 </li>
 <li>
 Customer service-oriented with in-depth knowledge of basic business management processes.
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 Excellent communication and interpersonal skills.
 </li>
 </ul>
 
 
</div>

Retail Store Manager

Landmark Group

<div>
 
 
 Role Objective:-
 
 
 
 
 
 
 Plan and drive concept's retail operations so as to ensure maximum sales, maximum profitability, optimum stocking, increase in customer satisfaction and continued business growth. Maintain the desired visual merchandising, retail operations, customer service, replenishment, recovery standards in his/her area in the store in all aspects. Coach the team and drive continuous improvements.
 
 
 
 
 
 
 Sales and Commercial Performance
 
 
 <ul>
 <li>
 Prepare and participate in the formulization of sales budgets
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 Maximize sales and profitability of the concept
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 Maximize productivity targets (sales per sq. ft. ATV, Conversion etc.)
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 Formulate and implement retail strategies and procedures in discussion with the Territory Head and Concept Heads
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 Control costs within budgetary guidelines
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 Identify internal and external commercial opportunities
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 Ensure effective Stock and Space Management
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 Conduct SWOT review to analyze the customer profile
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 Provide monthly feedback on competitor and event activities
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 Suggest improvements based on benchmark practices
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 </ul>
 
 
 
 
 
 Inventory Management &amp; Stock Distribution
 
 
 <ul>
 <li>
 Ensure effective Inventory and Warehouse management for the concept in the territory (order management, stock consolidation, movement and transfer, optimum stock utilization, stock return and shrinkage)
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 Review and analyze stock and sales reports monitoring over and under stocks , implementing corrective action to be taken
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 Review and effectively deal with fast / slow lines, new ranges and end of ranges and implement necessary action
 </li>
 <li>
 Ensure pricing of merchandise as per norms and matrix format
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 Provision of monthly feedback to Concept on sales, stock positions and product feedback
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 Manage Local Buying supervision
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Business Management &amp; Development
 
 
 <ul>
 <li>
 Strategize and seek opportunity for concept expansion in the territory- Properties
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 Manage roll-out of new projects and time bound implementation of projects
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 <li>
 Research and look for good property and locations
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 Understand Territory dynamics (demographics, consumer behavior, market understanding etc.)
 </li>
 </ul>
 
 
 
 
 
 Operational Standards and Management
 
 
 <ul>
 <li>
 Prepare Territory operating plan (new store, seasonal and store) and ensure effective implementation
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 Ensure all the stores are in compliance with the store operating and customer service standards
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 Ensure all the stores are in compliance with the company policy on employment and state laws, health and safety standards
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 Ensure all the stores portrays the company image in all aspects of personal presentation and adheres to the company dress code as laid out by the Company
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 Ensure all store sales, promotions are planned effectively, executed and promptly and maintained professionally
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 </ul>
 
 
 
 
 
 People Management
 
 
 <ul>
 <li>
 Manage and support in team recruitment
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 Conduct staff welfare activities (housing and transport)
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 Ensure all new recruits understand their job and inducted well within the company
 </li>
 <li>
 Assist Area retail manager in grievance handling and disciplinary actions
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 <li>
 Ensure skill development of showroom staffs through Learning &amp; Development
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 <li>
 Monitor and appraise the performance of retail staffs in coordination with area retail managers and developing individual career plans.
 </li>
 <li>
 Set KRA's for direct reports and conduct performance appraisal Oversee staff deployment and drive motivation levels of the direct reportees
 </li>
 </ul>
 
 
 
 
 
 
 Qualifications:
 
 
 
 <ul>
 <li>
 8-10 years of work experience of which at least 6 years should have been in handling retail sales / operations in a large retail format.
 </li>
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 Advanced Knowledge of retail processes and retail industry
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 Advanced Knowledge of Merchandising, Stock Management and Inventory processes
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 Excellent Planning and Organizing skills
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 Good Leadership skills
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 Good Communication skills
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 Effective Decision Making
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 High level multi-tasking &amp; ability to meet timelines
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 Good analytical abilities
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 Ability to work under pressure
 </li>
 </ul>
 
 
</div>

Brand Manager (Home Center)

Majid Al Futtaim

<div>
 
 
 JOB TITLE
 
 
 
 Commercial Associate Manager - Light Household | MAF Retail | Head Office Egypt
 
 
 
 
 
 
 ROLE SUMMARY
 
 
 
 The Commercial Associate Manager &ndash; LHH (Furniture) is responsible for supporting local stores with sourcing and merchandising activities, as well as sales development through visual merchandising and brand visibility at the point of sale while setting forward estimates for the different buying groups, considering a number of variables, such as selling space, trends, feedback from stores.
 
 
 
 
 
 
 ROLE PROFILE
 
 
 <ul>
 <li>
 Collaborate closely with store&rsquo;s team to ensure optimal execution of Planograms
 </li>
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 Maintain contacts with the vendors in order to ensure timely delivery of goods and ensure inventory plans are executed to meet the required standards
 </li>
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 Partner with merchants to forecast the future trends and predict exact demand while ensuring that products are delivered on time
 </li>
 <li>
 Lead and oversees the buying requirements and formulate a buying plan and budget for the brand/category and ensures proper monitoring of orders
 </li>
 <li>
 Ensure accurate execution of in-store visual merchandising standards and guidelines
 </li>
 <li>
 Ensure promotions and best-selling products are featured in key locations in the store
 </li>
 <li>
 Maintain detailed knowledge of the products in store
 </li>
 <li>
 Research local trade shows to source new ideas in the field of merchandising
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in Business or any relevant field
 </li>
 <li>
 2-4 years in a similar position with experience in sourcing for LHH as (furniture or houseware)
 </li>
 <li>
 Product/category/brand knowledge
 </li>
 <li>
 Strong negotiation skills
 </li>
 <li>
 Excellent communication and presentations
 </li>
 <li>
 Strong planning and organization
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
</div>

Commercial Associate Manager - Light Household

<div>
 
 JOB TITLE
 
 
 
 Risk &amp; Compliance Manager | MAF Retail | Head Office Egypt
 
 
 
 Role Summary
 
 
 
 The Risk and Compliance Manager is responsible for ensuring a safe and secure working environment for all employees, visitors and customers by implementing security operations to mitigate risks. The role holder is also responsible for ensuring all efforts are made to identify and reduce security breaches at the store level.
 
 
 
 ROLE PROFILE
 
 
 
 <ul>
 <li>
 Ensure the implementation of safety and security policies and procedures in stores.
 </li>
 <li>
 Conduct investigations on cases such as employee theft, breach of ethics, corruption and violations of MAF Retail policies, procedures and code of conduct, ensuring that proper evidence is acquired, preserved, corroborated and documented, as per the company investigations guidelines and in respect of the local laws.
 </li>
 <li>
 Implement emergency procedures in crisis situations as per the set guidelines; facilitate employee emergency preparedness education and training programs.
 </li>
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 Proactively respond to all aspects of emergency responses to provide assistant to employees and customers and where necessary act as the command and control for the inciden.
 </li>
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 Maintain strict compliance with the law and company policies concerning shoplifters handling, searches and seizures, and the preservation of evidence.
 </li>
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 Develop and maintain partnerships with regulatory bodies, local law enforcement authorities (e.g. Police, Civil Defence, etc.).
 </li>
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 Conducting regular checks and audits for the safety and security systems such as (Fire alarms systems , firefighting equipment&rsquo;s, CCTV, Intrusion alarm, access control, EAS, radios) in the store to ensure continuous functionality.
 </li>
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 Communicate with the Store Manager, District and Country Risk and Compliance managers advised of risk, security, compliance and emergency issues that could impact on business operations.
 </li>
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 Prepare reports documenting all significant events and investigations, crimes and violations committed, thefts, security lapses and safety hazards.
 </li>
 <li>
 Assist with implementation of the performance management process by setting objectives, monitoring performance, and provide constructive feedback and provide inputs to senior management.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in military, Law Enforcement.
 </li>
 <li>
 3+ years professional experience in a similar role. Previous United Nations service or mission is a plus.
 </li>
 <li>
 Full proficiency in English.
 </li>
 <li>
 High level of integrity and ethical standards.
 </li>
 <li>
 Proficiency in Microsoft Office is required.
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
</div>

Risk & Compliance Manager

Valley Water LLC

<div>
 Lead, motivate, and coach the preselling team to achieve daily and monthly sales, coverage, and order accuracy targets.
 
 
 Conduct daily morning meetings to set priorities and align objectives.
 
 
 Provide on-the-job coaching during joint store visits, focusing on selling skills, relationship building, and product knowledge.
 
 
 Ensure the preselling team covers the assigned modern trade and key retail outlets according to the planned call frequency and journey plans.
 
 
 Work with merchandisers to secure correct planogram execution, freshness, and visibility of products.
 
 
 Ensure daily follow-up o out-of-stocks, near-expiry stock, and corrective action.
 
 
 Ensure the pre-selling team and merchandisers fully implement trade promotions and activations as planned by Trade Marketing and agree with customers.
 
 
 Track execution quality and compliance; address gaps promptly
 
 
 Validate daily orders and return data submitted by the presell team.
 
 
 Prepare weekly reports on volume vs. target, execution KPIs, and market issues.
 
 
 Analyze trends and share actionable insights with the Key Account Sales Manager.
 
 
 Build and maintain good working relationships with store managers and department heads to support smoother operations and better brand presence.
 
 
 Act as an escalation point for operational issues in stores.
 
 
 Align daily with the Key Account Sales Manager on priorities and weekly targets.
 
 
 Coordinate with Trade Marketing on upcoming activations, POS materials, and execution audits.
 
 
 Liaise with Supply Chain on product availability and delivery schedules.
 
 
 Bachelor&rsquo;s degree in business, Commerce, or related field.
 
 
 3&ndash;5 years of FMCG sales experience, preferably in Key accounts
</div>

Modern Trade Supervisor

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 
 JOB TITLE
 
 
 
 Employee Life Cycle Associate Manager | MAF Global Solutions | Egypt
 
 
 
 
 
 
 ROLE SUMMARY
 
 
 
 The Employee Life Cycle Associate Manager will act as back up for the Onboarding Head in all tasks &amp; issues related to onboarding, will be also assisting team members with questions and escalations, Managing the work assignments allocation of onboarding function for UAE all Non-Retail Operating Companies. Will handle periodical review of all onboarding operations with the respective stakeholders.
 
 
 
 
 
 
 ROLE PROFILE
 
 
 <ul>
 <li>
 Supervises the Onboarding team of UAE.
 </li>
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 Works closely on allocating onboarding tickets among a team of onboarding officers.
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 Analyses current systems issues to figure out operational gaps &amp; initiate corrective recommendations that lead to a smooth onboarding process.
 </li>
 <li>
 Acts as a first point of escalation and acts towards solving all issues and turning the negatives experience into a positive one.
 </li>
 <li>
 Conducts quality checks on the onboarding team to make sure that they are following the policies and procedures through checking random samples &amp; running system reports.
 </li>
 <li>
 Assists the Employee Life Cycle tower lead &amp; Onboarding Manager in drafting onboarding processes.
 </li>
 <li>
 Provides coaching and timely feedback to the team.
 </li>
 <li>
 Ensures the team members comply with MAF values, ethics, policies &amp; procedures.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS
 
 
 
 
 
 <ul>
 <li>
 A minimum of 5 years of HR relevant experience.
 </li>
 <li>
 Graduate in a relevant discipline.
 </li>
 <li>
 SuccessFactors knowledge.
 </li>
 <li>
 Knowledge of local / Regional labor laws.
 </li>
 <li>
 Customer Focus and Stakeholder Management.
 </li>
 <li>
 Reporting and People Management skills.
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
 
 
</div>

Employee Life Cycle Associate Manager

2S HomeWear

<div>
 
 Location: New Cairo
 
 
 
 
 Job Type: On-site
 
 
 
 
 Are you a strategic marketing leader with a passion for fashion and lifestyle brands?
 
 
 
 
 Join one of Egypt&rsquo;s fastest-growing homewear companies, where creativity meets growth
 
 
 
 
 We&rsquo;re looking for a Marketing Manager to lead our marketing and branding functions across both online and retail channels. This role is perfect for a calibre who can combine big-picture strategy with hands-on execution and drive brand awareness, customer loyalty, and sales growth across all platforms.
 
 
 
 
 What You&rsquo;ll Do
 
 
 
 <ul>
 <li>
 Develop and lead the overall marketing and branding strategy for both online platforms and retail stores across Egypt.
 </li>
 <li>
 Guide &amp; collaborate with a super talented in-house team, including media buyers, art directors, brand designers .. etc.
 </li>
 <li>
 Build and maintain a strong and unified brand identity across all touchpoints &mdash; from packaging and photoshoots to social media and in-store visuals.
 </li>
 <li>
 Propose new product ideas based on market insights, customer behavior, and performance analysis.
 </li>
 <li>
 Contribute to pricing &amp; promotions strategies, ensuring alignment with market positioning and customer expectations.
 </li>
 <li>
 Oversee the marketing budget, ensuring efficient use of resources and measurable ROI.
 </li>
 <li>
 Lead collaboration with external marketing agencies to execute high-impact campaigns that strengthen the brand and drive growth.
 </li>
 <li>
 Manage and enhance customer retention, focusing on increasing repeat purchases and acquiring new customers.
 </li>
 <li>
 Analyze market trends, competitors, and performance data to identify opportunities and continuously refine marketing strategies.
 </li>
 <li>
 Collaborate closely with operations, retail, and technical office teams to align marketing initiatives with overall business objectives.
 </li>
 <li>
 Support and lead market expansion plans, proposing new markets for growth inside and outside Egypt, and defining how the brand should be positioned to appeal to customers in each region.
 </li>
 <li>
 Contribute to the company&rsquo;s regional expansion, starting with our new store opening in Morocco, and help shape the brand&rsquo;s international presence.
 
 
 </li>
 </ul>
 
 What We&rsquo;re Looking For
 
 
 
 <ul>
 <li>
 5+ years of experience in marketing management, preferably in fashion, retail, or lifestyle brands.
 </li>
 <li>
 Strong leadership &amp; team management skills with the ability to inspire creative and analytical teams alike.
 </li>
 <li>
 Proven track record in brand building, digital marketing, and retail marketing.
 </li>
 <li>
 Excellent understanding of consumer behaviour, pricing dynamics, and performance analysis.
 </li>
 <li>
 Strategic thinker with experience in market expansion, positioning, and localization strategies.
 </li>
 <li>
 Strong network and experience collaborating with marketing agencies and vendors.
 </li>
 <li>
 A creative mindset combined with strategic vision and data-driven decision-making.
 </li>
 </ul>
</div>

Marketing Manager

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