assistant manager operations - tmart

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store operations manager

iSTYLE Oman

<div>
 Date: Feb 14, 2026
 
 
 Location:
 
 
 Muscat, OM
 
 
 Company: iStyle Muscat LLC
 
 
 Req ID: 2869
 
 
 
 Job Title
 
 
 
 
 Retail Store Manager
 
 
 
 
 Job Scope
 
 
 
 The Retail Store Manager is accountable for managing the daily store activities from administrative and operational to offering the best customer experience. S/He manages the team towards driving sales, optimizing stock performance and ensuring a proper level of training and knowledge in the store.
 
 
 
 Main Duties And Responsibilities
 
 
 
 Technical and Operations
 
 
 <ul>
 <li>
 Define, develop and implement the store operational plan as per communicated objectives aiming at exceeding sales objectives
 </li>
 <li>
 Establish sales budgets and targets, cascade to the team and ensure individual and store targets are met
 </li>
 <li>
 Apply the Apple planogram
 </li>
 <li>
 Lead and manage the daily store operational activities to deliver the highest standards of customer service and maximize sales and profitability in line with company&rsquo;s objectives
 </li>
 <li>
 Follow up on the appearance and maintenance of the store and staff to meet Apple guidelines and evaluate audit/mystery shopper reports for improvements
 </li>
 <li>
 Ensure a proper storage, tracking and control of inventory and follow up on the merchandising and replenishment of the store while reporting any inventory related issue/opportunity to the Retail Manager
 </li>
 <li>
 Optimize the floor coverage and prepare schedules while accounting for vacation plans and days off
 </li>
 <li>
 Develop and maintain good working relationships with customers and back office departments securing a smooth flow of operations
 </li>
 <li>
 Ensure the cash management policy and all other policies/procedures are implemented in the store and that cash registers are accurately reconciled
 </li>
 <li>
 Attend to operational problems namely customer complaints, in coordination with the back office, to ensure an uninterrupted operation and achieve customer satisfaction
 </li>
 <li>
 Conduct periodic market studies and exchange best practices and recommendations with the Retail Manager and other Store
 </li>
 <li>
 Managers on a regular basis
 </li>
 <li>
 Prepare and issue periodic reports on store performance and other metrics supporting operational decisions
 </li>
 <li>
 Work closely with the HR Department on staffing needs and training plans
 </li>
 <li>
 Ensure that the company&rsquo;s policies and procedures are implemented/applicable at all times
 
 
 
 </li>
 </ul>
 Talent Development
 
 
 <ul>
 <li>
 Lead and coach the team cultivating empowerment and ownership
 </li>
 <li>
 Develop capabilities and secure a solid succession plan
 </li>
 <li>
 Conduct regular performance reviews, identify training needs and oversee development plans.
 
 
 
 </li>
 </ul>
 
 Position Requirements
 
 
 
 
 Education
 
 
 
 Bachelor&rsquo;s degree in Business Administration or any other related field.
 
 
 
 Experience
 
 
 
 At least 5 years of relevant experience.
 
 
</div>

Retail Store Manager

TAJ AL FALAJ GROUP

We are a growing retail brand seeking a results-driven Retail Operations Manager with 5+ years of multi-site retail experience as operation manager to drive sales growth, ensure SOP compliance, and maximize profitability across our store network.Key Responsibilities&middot; Operations &amp; Compliance: Oversee daily operations across all stores. Develop, implement, and audit SOPs to ensure brand consistency and regulatory compliance.&middot; P&amp;L Management: Own store-level P&amp;Ls. Manage budgets, control costs and analyze financial data to drive profitability.&middot; Sales Growth: Identify revenue opportunities through data analysis, market trends, and collaboration with marketing on local campaigns.&middot; Team Leadership: Train, and mentor Store Managers. Foster a high-performance culture.&middot; Inventory Control: Oversee inventory procedures to optimize stock levels and minimize loss.What we require&middot; Proven track record managing P&amp;L statements and cost-control measures.&middot; Strong background in SOP implementation and process improvement.&middot; Data-driven mindset with proficiency in retail analytics and POS systems.&middot; Excellent leadership and communication skills.&middot; Bachelor&rsquo;s degree in Business or related field preferred.Hypermarket/Supermarket experience MandatoryJob Type: Full-timeWork Location: In person

OPERATIONS MANAGER-RETAIL

Delivery Hero

<div>Company Description 
talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. 
Job Description 
Role Summary 
We&rsquo;re looking for a Assistant Operations Manager to join the team and focus on growing our own Grocery Store &ldquo;tMart&rdquo;, which is the region&rsquo;s first cloud store concept offering 20-minute delivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq! 

What&rsquo;s On Your Plate?<ul><li>
Supporting the operations manager with full operations end to end (inventory management, pick-pack process, property/asset management, operational standards, expense control, maintenance related, deep-dives and special projects).</li><li>
Lead the Store operations team members from store managers till the pickers.</li><li>
Conduct a daily online call where KPIs are reviewed and new updates are shared.</li><li>
Conduct weekly store visits, shop floor audits and ensure all stores are compliant legally and following the company SOPs.</li><li>
Monitoring supervisors by ensuring they are accurately following the inventory. management processes, policies and proper execution of inventory management (stock-in and stock-out).</li><li>
Responsible for shrink/expiry control and Quality focus (in terms of inventory no damaged poor fresh food quality; close to expiry).</li><li>
Tracking order fulfillment, KPI, staff availability based on operational demands at all times.</li><li>
Supporting colleagues and working with other teams such as maintenance, PRO, IT, logistics, SSC, marketing, commercial and demand planning teams as and when required.</li><li>
Problem solves or escalate property management issues with necessary stakeholders.</li><li>
Fully competent on Microsoft office and other store staff tools.</li><li>
Expense Control: Support and advise on potential ways to reduce expenses without jeopardizing operational efficiency.</li><li>
Monitoring and supervising productivity, work standards and development of stores through weekly, monthly performance reviews and other initiatives.</li><li>
Monitor on ground issues and escalate any major performance issues to department manager with proposed solution and action plan.</li><li>
Stakeholder management and solution orientated.</li><li>
Support with improving the financial and operational performance of the operation.</li><li>
Execute action plans prepared by the department manager to address weak areas in need of improvement across stores.</li><li>
Lead new store initiatives roll outs in terms of execution and follow up on execution.</li><li>
Support with training and developmental programs for staff and support including but not limited to: helping POPS with any of the staff engagement requirements, training session with the support of POPS, training sessions for new system updates if needed, training and briefing sessions for special projects and pilots.</li><li>
Reviewing and monitoring proper implementation and learning ways of how it can be improved i.e merchandising and space planning guidelines in stores.</li><li>
Monitoring product range availability according to selected store product range and report/liaise with the commercial team.</li><li>
Supports with distribution and logistics for Store transfers, consumables distribution, Invoice collection.</li></ul> 

Qualifications 
What Did We Order?<ul><li>
Strong communication skills.</li><li>
Hungry, Ambitious, Motivated person who is looking to grow using various tech tools/ excel skills in order to make improvements at store and team level from a data perspective.</li><li>
Good Communication and interpersonal skills.</li><li>
Fluent English language speaker.</li><li>
Leadership skills and stakeholder management.</li><li>
Problem solving skills mindset.</li><li>
Root cause analysis and data analysis skills.</li><li>
Execution skills.</li><li>
Ownership over assigned responsibilities &amp; tasks.</li></ul></div>

Assistant Manager Operations - tMart

talabat

<div>
 talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 
 Role Summary
 
 
 
 We&rsquo;re looking for a Assistant Operations Manager to join the team and focus on growing our own Grocery Store &ldquo;tMart&rdquo;, which is the region&rsquo;s first cloud store concept offering 20-minute delivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!
 
 
 
 What&rsquo;s On Your Plate?
 
 
 
 <ul>
 <li>
 Supporting the operations manager with full operations end to end (inventory management, pick-pack process, property/asset management, operational standards, expense control, maintenance related, deep-dives and special projects).
 </li>
 <li>
 Lead the Store operations team members from store managers till the pickers.
 </li>
 <li>
 Conduct a daily online call where KPIs are reviewed and new updates are shared.
 </li>
 <li>
 Conduct weekly store visits, shop floor audits and ensure all stores are compliant legally and following the company SOPs.
 </li>
 <li>
 Monitoring supervisors by ensuring they are accurately following the inventory. management processes, policies and proper execution of inventory management (stock-in and stock-out).
 </li>
 <li>
 Responsible for shrink/expiry control and Quality focus (in terms of inventory no damaged poor fresh food quality; close to expiry).
 </li>
 <li>
 Tracking order fulfillment, KPI, staff availability based on operational demands at all times.
 </li>
 <li>
 Supporting colleagues and working with other teams such as maintenance, PRO, IT, logistics, SSC, marketing, commercial and demand planning teams as and when required.
 </li>
 <li>
 Problem solves or escalate property management issues with necessary stakeholders.
 </li>
 <li>
 Fully competent on Microsoft office and other store staff tools.
 </li>
 <li>
 Expense Control: Support and advise on potential ways to reduce expenses without jeopardizing operational efficiency.
 </li>
 <li>
 Monitoring and supervising productivity, work standards and development of stores through weekly, monthly performance reviews and other initiatives.
 </li>
 <li>
 Monitor on ground issues and escalate any major performance issues to department manager with proposed solution and action plan.
 </li>
 <li>
 Stakeholder management and solution orientated.
 </li>
 <li>
 Support with improving the financial and operational performance of the operation.
 </li>
 <li>
 Execute action plans prepared by the department manager to address weak areas in need of improvement across stores.
 </li>
 <li>
 Lead new store initiatives roll outs in terms of execution and follow up on execution.
 </li>
 <li>
 Support with training and developmental programs for staff and support including but not limited to: helping POPS with any of the staff engagement requirements, training session with the support of POPS, training sessions for new system updates if needed, training and briefing sessions for special projects and pilots.
 </li>
 <li>
 Reviewing and monitoring proper implementation and learning ways of how it can be improved i.e merchandising and space planning guidelines in stores.
 </li>
 <li>
 Monitoring product range availability according to selected store product range and report/liaise with the commercial team.
 </li>
 <li>
 Supports with distribution and logistics for Store transfers, consumables distribution, Invoice collection.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 What Did We Order?
 
 
 
 <ul>
 <li>
 Strong communication skills.
 </li>
 <li>
 Hungry, Ambitious, Motivated person who is looking to grow using various tech tools/ excel skills in order to make improvements at store and team level from a data perspective.
 </li>
 <li>
 Good Communication and interpersonal skills.
 </li>
 <li>
 Fluent English language speaker.
 </li>
 <li>
 Leadership skills and stakeholder management.
 </li>
 <li>
 Problem solving skills mindset.
 </li>
 <li>
 Root cause analysis and data analysis skills.
 </li>
 <li>
 Execution skills.
 </li>
 <li>
 Ownership over assigned responsibilities &amp; tasks.
 </li>
 </ul>
</div>

<div>
 talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 Responsible for the operations of the store end to -end operation: Staffing &amp; scheduling, Ordering, Inbound receiving, stocking, Pick orders, pack orders, expense control within set operational standards
 </li>
 <li>
 Coordinating and supervising store operations (i.e. selecting people, scheduling shifts, routine and preventive maintenance, &hellip;)
 </li>
 <li>
 Ensure efficient utilization of pickers with multi tasking role in order to optimize UTRs
 </li>
 <li>
 Ordering / Store replenishment: Ensure proper stock in stores (No OOS or OVS) by assessing the inventory and issuing orders based on the input and assessment of demand planner plus physical stock assessment
 </li>
 <li>
 Inventory management: Ensuring effective stock control function and practices. Implementation of inventory process to ensure adequate stock levels and accurate inventory
 </li>
 <li>
 Inbound receiving: Accurate receiving of orders as per policies &amp; SOP
 </li>
 <li>
 Outbound: Efficient and accurate picking and packing of customer orders, as per SOP
 </li>
 <li>
 Constantly monitor fulfillment processes and recommend improvements to increase productivity and profits.
 </li>
 <li>
 To supervise assigned store, ensure profitability, provide good service and ensure development of employees
 </li>
 <li>
 Managing store personnel ensuring effective use of resources and meeting service level standards
 </li>
 <li>
 Monitoring, managing and controlling costs against the budget, maximizing cost effectiveness of stores operations
 </li>
 <li>
 Ensuring implementation of actions pertinent to store-related shrinkages
 </li>
 <li>
 Ensuring that equipment, infrastructure, etc. in stores are used properly and, at all times, maintained in good condition
 </li>
 <li>
 Supervising the effective implementation of hygiene, sanitation, security and safety standards, as well as service level standards and ensuring a high level customer service both internally and externally
 </li>
 <li>
 Discussing with the Ops manager stores' issues/problems and propose solutions
 </li>
 <li>
 Supervise all the maintenance internal activities and / third party suppliers.
 </li>
 <li>
 Ensuring appropriate and safe use of material handling equipment
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 You have at least 5-7 years of experience in supermarket or restaurant
 </li>
 <li>
 You are someone energized by the unknown and look forward to learning each day on the job.
 </li>
 <li>
 Good communication skills, and always like to be hands-on with several tools.
 </li>
 <li>
 Additionally, you have robust interpersonal and intercultural skills.
 </li>
 <li>
 Language skills: Fluent English and Arabic would be highly advantageous.
 </li>
 </ul>
</div>

Store Supervisor

Apparel Group

<div>
 POSITION OBJECTIVE
 
 
 <ul>
 <li>
 The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience
 </li>
 <li>
 Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager / assistant store manager
 
 
 </li>
 </ul>
 Key Responsibilities
 
 
 
 Customer Service
 
 
 
 <ul>
 <li>
 Greet the customers and assist them in selecting the right product.
 </li>
 <li>
 Convert the window shoppers to ultimate buyers.
 </li>
 <li>
 Promote the Club Apparel Loyalty Program of the company for repeat sales
 </li>
 <li>
 Serve Customers with the highest standards and follow the company guideline of selling ( GUEST &ndash; Greet, Understand, Explain, Sell, Thank)
 </li>
 <li>
 Must be updated about the various brands of the group for suggestive selling to the customers Grooming / Attitude / Knowledge
 </li>
 <li>
 Must be presentable and well-groomed at all the times
 </li>
 <li>
 Flexible to work for extended hours during the Sale period
 </li>
 <li>
 Must possess up to date product knowledge and ensure minimal stock loss.
 </li>
 <li>
 Flexible to work for extended hours during the Sale period.
 
 
 </li>
 </ul>
 
 Merchandise
 
 
 
 <ul>
 <li>
 Ensure all stock is laid out and displayed in order to attract customers and also as per standard layout norms
 </li>
 <li>
 Ensure all VM guidelines are followed and all Stock Norms on clearance are maintained.
 </li>
 <li>
 Record the inventory inward / outward and maintain the report of the same Process
 </li>
 <li>
 Handle the POS (Point of Sale) / Billing Counter efficiently
 </li>
 <li>
 Tally money in the cash till during the beginning / end of the shifts
 </li>
 <li>
 Issue receipts / refunds / change to the customers correctly
 </li>
 <li>
 Process the payments by cash / credit cards / vouchers / automatic debits
 </li>
 <li>
 Ensure awareness and vigilance at all times of security in the store without any negligence
 </li>
 <li>
 Must be flexible to work for varied shifts and overtime as per the business requirement
 </li>
 <li>
 Adhere to SOP &amp; Loss Prevention Policies
 </li>
 <li>
 Maintain confidentiality of the sales figures to the outside party
 </li>
 </ul>
</div>

Intern

<div>
 talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 As talabat continues to grow and keep ahead of the curve we have launched our very own end-end grocery service across the MENA region: tMart
 
 
 We&rsquo;re looking for a Assistant Store Supervisor to join the team and focus on growing our own Grocery Store &ldquo;tMart&rdquo;, which is the region&rsquo;s first cloud store concept offering 30-minutedelivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!
 
 
 <ul>
 <li>
 Responsible for the operations of the store during his shift, in terms of end to -end operation: managing staff , Ordering, Inbound receiving, stocking, Pick and pack orders
 </li>
 <li>
 Assists Store supervisor to manage all store operations (i.e. selecting people, scheduling shifts, routine and preventive maintenance, &hellip;)
 </li>
 <li>
 Assists Store supervisor for Ordering / Store replenishment: by Ensure proper stock in stores (No OOS or OVS) and help to assessing the inventory and issuing orders based on the input and assessment of demand planner plus physical stock assessment
 </li>
 <li>
 Inventory management: Support Store supervisor by Ensuring effective stock control function and practices. Support Implementation of inventory process to ensure adequate stock levels and accurate inventory by conducting Store Stock take &amp; Cycle count based on the agreed schedule
 </li>
 <li>
 Inbound receiving: During his shift , to ensure Accurate receiving of orders as per policies &amp; SOP
 </li>
 <li>
 Outbound: During his shift , to ensure Efficient and accurate picking and packing of customer orders, as per SOP
 </li>
 <li>
 Support Store supervisor by monitoring fulfillment processes and recommend improvements to increase productivity and profits.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 You have at least 3-5 years of experience in supermarket or restaurant
 </li>
 <li>
 You are someone energized by the unknown and look forward to learning each day on the job.
 </li>
 <li>
 Good communication skills, and always like to be hands-on with several tools.
 </li>
 <li>
 Additionally, you have robust interpersonal and intercultural skills.
 </li>
 <li>
 Language skills: Fluent English and Arabic would be highly advantageous.
 </li>
 <li>
 Help Store supervisor by Ensuring implementation of actions pertinent to store-related shrinkages
 </li>
 <li>
 Supervising the effective implementation of hygiene, sanitation, security and safety standards, as well as service level standards and ensuring a high level customer service both internally and externally during his shift
 </li>
 <li>
 Discussing with the Store supervisor all issues/problems and propose solutions
 </li>
 </ul>
</div>

Assistant Store Supervisor

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194 store operations manager jobs In Muscat

Retail Store Manager

OPERATIONS MANAGER-RETAIL

Assistant Manager Operations - tMart

Assistant Manager Operations - tMart

Store Supervisor

Intern

Assistant Store Supervisor