customer support representative Jobs in Lahore

customer support representative

academic coordinator

assistant manager- customer services Jobs in Lahore

assistant manager- customer services

associate, client services Jobs in Lahore

associate, client services

client relationship coordinator Jobs in Lahore

client relationship coordinator

student services counselor

Grip Active Limited

Company: Empire Visa Consultants Location: Faisal Town, Lahore Work Days/Hours: Monday to Saturday | 10:00 am &ndash; 7:00 pmAbout the Role: Empire Visa Consultants is seeking a knowledgeable, motivated, and client-focused Senior Education/Visa Counselor with 3-5 years of experience handling visa and education consultancy services for European and US destinations. This role is critical in maintaining high client satisfaction and ensuring successful visa outcomes.Key Responsibilities:<ul><li>Provide expert guidance and counseling to clients on visa categories, including tourist, study, work, and family visas for Europe (especially Schengen countries) and the United States.</li><li>Advise clients on higher education opportunities and visa pathways, with a focus on PhD programs in the UK, and higher education in New Zealand, Finland, and Sweden.</li><li>Analyze client profiles, assess eligibility, and recommend the most suitable visa and education pathways.</li><li>Assist clients in compiling, organizing, and reviewing all required documentation to meet embassy/consulate and university requirements.</li><li>Prepare and submit visa applications, including completing online forms (e.g., DS-160), scheduling appointments, paying fees, and tracking application progress.</li><li>Stay up-to-date with visa policies, immigration law changes, and procedural updates for EU, US, and relevant education destinations.</li><li>Serve as the main point of contact between clients and visa facilitation centers, embassies, and universities.</li><li>Maintain detailed client records in CRM systems and provide regular status updates.</li><li>Conduct pre-interview preparation, mock sessions, and coach clients on presenting themselves confidently.</li><li>Respond promptly and professionally to client queries, resolving issues and ensuring a positive client experience.</li><li>Collaborate with internal teams to streamline processes, improve efficiency, and drive continuous improvement.</li></ul>Qualification/Requirements:<ul><li>3-5 years of proven experience as a Visa Counselor, Education Consultant, or Advisor, handling European (Schengen) and US visa applications.</li><li>Experience counseling students and professionals on PhD applications in the UK and higher education opportunities in New Zealand, Finland, and Sweden.</li><li>Deep knowledge of visa regulations, documentation requirements, and application procedures for EU, US, and other key education destinations.</li><li>Strong communication, interpersonal, and customer service skills.</li><li>High attention to detail, especially in validating sensitive documents and information.</li><li>Proficiency in visa portals, online application systems, and CRM tools.</li></ul>Why Join Us: Be part of a dynamic team helping clients achieve their education and career aspirations abroad while providing expert visa guidance.Job Type: Full-timePay: Rs100,000.00 - Rs150,000.00 per monthApplication Question(s):<ul><li>Do you have hands-on experience counseling students for PhD/DBA programs in the UK or higher education applications for New Zealand, Finland, or Sweden?</li><li>Are you proficient in using CRM systems and online visa portals (such as VFS, USCIS, Embassy portals)?</li></ul>Experience:<ul><li>Schengen (Europe) visa applications: 3 years (Required)</li><li>US visa applications : 2 years (Required)</li></ul>Work Location: In person

Senior Education Counselor

Ad Wise Consultant

Required Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Psychology, Education, Counseling, or related field.</li><li>Strong communication and interpersonal skills.</li><li>Ability to handle sensitive and confidential information.</li><li>Problem-solving and conflict-resolution abilities.</li><li>Knowledge of career development and academic advising.</li><li>Empathetic, patient, and student-focused personality.</li><li>Experience in counseling or student advisory roles (preferred).</li></ul>Key Responsibilities<ul><li>Provide one-on-one counseling to students on academic, career, and personal matters.</li><li>Assist students in selecting courses, educational paths, and career options.</li><li>Conduct workshops on study skills, career planning, and personal development.</li><li>Identify students facing academic or personal challenges and provide appropriate support.</li><li>Maintain confidential records of counseling sessions.</li><li>Collaborate with teachers, parents, and administration to support student success.</li><li>Guide students on available scholarships, universities, and admission requirements (if applicable).</li><li>Monitor student progress and provide follow-up sessions.</li><li>Handle student concerns professionally and provide solutions.</li><li>Promote a positive and motivating environment for student growth.</li></ul>Job Types: Full-time, FresherPay: Rs30,000.00 - Rs40,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Work Location: In person

Student Counselor ( Female )

Muffins Sweets and Bakers

Job Title: Australia &amp; New Zealand Education CounselorKey Responsibilities:<ul><li>Counsel students on study options in Australia and New Zealand (courses, universities, intakes).</li><li>Assess student profiles and provide accurate eligibility guidance.</li><li>Process applications, offers, confirmations, and visa documentation.</li><li>Maintain up-to-date knowledge of ANZ education systems, policies, and visa rules.</li><li>Coordinate with universities, partners, and internal teams.</li><li>Achieve enrollment targets and ensure high conversion rates.</li><li>Maintain student records, CRM updates, and follow-ups.</li></ul>Requirements:<ul><li>Proven experience as an Australia &amp; New Zealand education counselor.</li><li>Strong knowledge of ANZ universities and visa processes.</li><li>Excellent communication and counseling skills.</li><li>Target-oriented with strong documentation accuracy.</li></ul>Job Type: Full-timeWork Location: In person

Education consultant for ANZ (see job description)

Vital Consultants

Job description: We are seeking an experienced, motivated and empathetic Student Counselor to join our team in AIRLINE SOCIETY, LAHORE. The candidate must have 2 years of relevant experience. The ideal candidate will guide students through academic, personal, and career challenges, helping them make informed decisions about their education and future.Responsibilities:<ul><li>Provide one-on-one counseling sessions to students.</li><li>Assist students in developing educational and career goals.</li><li>Address academic or personal issues impacting student performance.</li><li>Maintain accurate records of student interactions and progress.</li><li>Organize workshops and seminars on relevant topics (e.g., study skills, time management, stress management).</li><li>Collaborate with parents and administrative staff as needed.</li><li>Stay updated on educational programs, scholarships, and opportunities.</li><li>Requirements:</li><li>Proven experience as a student counselor, academic advisor, or similar role.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to maintain confidentiality and handle sensitive information.</li><li>Representation and appearance on different social media platforms.</li></ul>Benefits: Competitive salary package.Professional development opportunities.Friendly and supportive work environment.Job Type: Full-timePay: Rs. 60k &ndash; 100k per month + Attractive IncentiveEducation: Bachelor's/ Master&rsquo;s RequiredWhatsApp your CV @ 03255550494Job Type: Full-timePay: Rs60,000.00 - Rs100,000.00 per monthWork Location: In person

International Educational Counselor

COTHM

APPLY ONLY IF YOU HAVE RELEVANT EXPERIENCE AND EDUCATIONJob Summary:The Campus Manager oversees all academic, training, and operational functions of the campus to ensure the smooth delivery of COTHM&rsquo;s educational standards. You will lead faculty, administrative, and support teams to maintain excellence in learning outcomes and student experiences. The role guarantees full compliance with institutional policies, quality benchmarks, and regulatory requirements.Job Description:<ul><li>Lead and manage all academic, administrative, and operational functions of the campus to ensure smooth daily operations and achievement of institutional goals.</li><li>Oversee all campus departments, ensuring compliance with COTHM standards, policies, and procedures.</li><li>Ensure the highest standards of academic delivery, student services, and training quality in coordination with department heads.</li><li>Drive student admissions, retention, and satisfaction through effective marketing, engagement, and support strategies.</li><li>Manage campus budgets, cost control, and resource optimization to ensure financial sustainability.</li><li>Supervise campus infrastructure, safety, and compliance with regulatory and accreditation requirements.</li><li>Foster a collaborative, professional, and learning-oriented culture among staff and students.</li><li>Provide leadership in executing new initiatives, programs, and events that strengthen COTHM&rsquo;s reputation and student outcomes.</li></ul>Requirements:<ul><li>7&ndash;10 years of progressive experience in a well-reputed college or university</li><li>Minimum Bachelor&rsquo;s degree (16 years of education) in a relevant field. Master degree will be prefered.</li><li>Proven experience in campus administration, academic management, or institutional leadership</li><li>Prior experience in managing faculty, administrative, and operational teams</li></ul>Job Type: Full-timeWork Location: In person

Campus Manager

Halcyon Medical Centre

The Customer Care Officer (Female) will serve as the first point of contact for students, clients, and prospective trainees of Halcyon Aesthetics Academy. The role requires a professional with prior exposure to Aesthetics, Dermatology, Cosmetic Procedures, or Medical Services, capable of confidently interacting with doctors, assisting in course enrollments, and converting leads into successful admissions or service sales.The ideal candidate must be customer-centric, well-groomed, articulate, and able to represent the Academy in a highly professional and welcoming manner.Key Responsibilities1. Client &amp; Student Handling<ul><li>Serve as the front-line representative for walk-in clients, students, and inquiries.</li><li>Provide accurate information regarding courses, certifications, training programs, and workshop schedules.</li><li>Assist trainees in registration, enrollment, and documentation requirements.</li></ul>2. Lead Management &amp; Sales Conversion<ul><li>Receive, track, and manage all online and walk-in leads.</li><li>Follow up with prospects through calls, WhatsApp, and email to ensure timely conversion.</li><li>Maintain CRM records and achieve monthly lead-to-sale conversion targets.</li><li>Provide timely reports on inquiries, conversions, and follow-ups.</li></ul>3. Coordination with Doctors &amp; Faculty<ul><li>Coordinate with dermatologists, aesthetic trainers, and medical faculty for class schedules, appointments, and student sessions.</li><li>Manage training calendars, faculty availability, and student consultation requests.</li><li>Support doctors during training days by managing client flow and queues.</li></ul>4. Customer Experience Excellence<ul><li>Ensure a premium, aesthetically pleasing experience aligned with the Halcyon Aesthetics Academy brand.</li><li>Resolve student/client concerns promptly and escalate issues when required.</li><li>Maintain front desk discipline, grooming standards, and a positive attitude at all times.</li></ul>5. Administrative Support<ul><li>Maintain student files, fee receipts, and course documentation.</li><li>Assist in organizing workshops, seminars, live demonstrations, and certification events.</li><li>Coordinate with marketing for promotional campaigns, social media content, and student testimonials.</li></ul>Required Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s degree (preferably in business, communication, or medical sciences).</li><li>Minimum 1&ndash;2 years of experience in customer service within Aesthetics, Dermatology, Medical Clinics, or Cosmetic Industry.</li><li>Strong communication and interpersonal skills.</li><li>Confident in dealing with doctors, trainers, and high-profile clients.</li><li>Proven ability to convert leads into enrollments or sales.</li><li>Proficient in MS Office, CRM tools, and professional correspondence.</li><li>Presentable, well-groomed, and fluent in English &amp; Urdu.</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Customer Care Officer (Female)

Fatima Memorial Hospital

<ul><li>Assist in the management of student records, academic files, and enrollment data.</li><li>Digitize and maintain student records to ensure accurate, updated, and easily retrievable information.</li><li>Support in student admissions, registration processes, and documentation handling.</li><li>Facilitate communication between students and administration regarding policies, notices, and announcements.</li><li>Assist in organizing student orientation sessions, co-curricular and extra-curricular activities.</li><li>Provide guidance and administrative support to students regarding attendance, leave applications, and examination-related processes.</li><li>Assist in official correspondence and facilitate visits related to regulatory bodies such as NEBP, PNC, and UHS.</li><li>Help in preparing student-related reports, certificates, and official correspondence.</li><li>Support in handling student grievances and welfare matters, escalating cases to the Manager/Director as necessary.</li><li>Coordinate with faculty and administrative staff to monitor student discipline and compliance with institutional regulations.</li><li>Ensure confidentiality and integrity in handling student data and official matters.</li><li>Perform any other tasks assigned by the Manager Student Affairs &amp; Administration and the Director Academic Nursing.</li></ul>Requires flexibility to work during admission drives, examination schedules, student events, official visits of/from NEBP/PNC/UHS, and other institutional functions.Job Type: Full-timePay: Rs45,000.00 - Rs50,000.00 per monthWork Location: In person

Student Affairs Officer

Explore 721+ Student services counselor in Lahore this December. Find roles across top companies and apply now to boost your career.