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supply chain management customer success partner manager

<div><div>We help the world run better 
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging &ndash; but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.</div> 
CSM Role Overview
The Customer Success Manager engages with SAP&rsquo;s customers to drive and accelerate their value realization and to ensure business outcomes are achieved through the consumption of purchased solutions and success service entitlements. 
The Customer Success Manager is responsible for the orchestration of resources and execution of activities for a designated set of customer accounts across the lifecycle. This includes post-sales account management strategy development, success plan definition and execution (adoption &amp; consumption), relationship management, issue mitigation, escalation handling, and identification of expansion opportunities. 
The role drives mutual success for both the customer and SAP across the full lifecycle. 
Core Responsibilities<ul><li>
Develop and implement account strategies and consumption plans that drive measurable customer outcomes and support subscription renewals</li><li>
Build trusted customer relationships to enable value-based consumption and adoption activities</li><li>
Monitor SLA performance and maintain high levels of customer satisfaction</li><li>
Engage with Global Customer Success Centers to leverage expertise throughout the customer lifecycle</li><li>
Use data and tools to manage adoption and consumption activities, including Relationship Assessments and Outcome Success Plans</li><li>
Act as the primary escalation point for assigned customer accounts</li><li>
Contribute to success methodologies, playbooks, and best practices</li><li>
Identify opportunities to expand the SAP footprint through additional licenses or services</li></ul> 
Leadership Responsibilities (Manager Role)
The CSM Manager plays a critical leadership role, responsible for building, leading, and developing a high-performing CSM team while driving business growth and operational excellence.
Key leadership accountabilities include:<ul><li>
Lead, coach, and mentor a team of Customer Success Managers, ensuring continuous development, performance improvement, and career growth</li><li>
Establish a high-performance culture focused on accountability, customer outcomes, and collaboration</li><li>
Drive key business KPIs, including:</li></ul><ul><li>Revenue growth</li><li>dACV</li><li>Customer retention and renewals</li><li>Go-lives and adoption milestones</li><li>Customer references</li><li>Lead generation and expansion pipeline</li></ul><ul><li>
Provide strategic direction and operational oversight across customer engagement and supply chain transformation initiatives</li><li>
Scale customer success operations across regions or industries to drive consistent and sustainable outcomes</li><li>
Lead organizational development initiatives, improving processes, efficiency, and team effectiveness</li><li>
region or industry to scale business operations and drive sustainable customer outcomes.</li></ul> 
Key Job Attributes<ul><li>
Strong track record of leading teams and driving revenue growth in enterprise environments</li><li>
Deep expertise in Supply Chain Management (SCM), enabling strategic advisory and transformation leadership</li><li>
Ability to connect supply chain solutions with customer business value and ROI</li><li>
Proven success in improving customer retention, satisfaction, and referenceability</li><li>
Recognized as a key leader in customer engagement strategy and execution</li><li>
Drives profitable growth through both customer success and supply chain optimization</li><li>
Provides executive-level insights on market trends, customer needs, and product direction</li><li>
Leads account governance, renewals, and expansion strategies with strong commercial acumen</li><li>
Provides feedback to SAP leadership on market conditions and product needs</li><li>
Leads organizational development and performance improvement initiatives</li><li>
Manages and develops direct reports</li></ul> 
Experience &amp; Qualifications
Leadership &amp; Management Experience<ul><li>
11+ years of experience in Customer Success, Account Management, or related fields</li><li>
Proven leadership experience managing and developing teams in complex, matrixed organizations</li><li>
Demonstrated ability to drive team performance, engagement, and business outcomes</li><li>
Experience leading cross-functional initiatives and large-scale transformation programs</li></ul> 
Supply Chain Expertise<ul><li>
Strong domain expertise in Supply Chain Management (SCM) (planning, logistics, operations, digital supply chain)</li><li>
Experience driving supply chain transformation and optimization initiatives</li><li>
Ability to translate supply chain capabilities into measurable business value</li></ul> 
Customer Success &amp; Commercial Experience<ul><li>
Proven success in renewals, expansion, and upsell strategies within subscription models</li><li>
Strong understanding of SAP&rsquo;s Land, Adopt, Consume, Expand framework</li><li>
Experience managing complex enterprise customers and executive stakeholders</li></ul> 
Core Competencies<ul><li>
Executive leadership and stakeholder management</li><li>
Strong people management and team development</li><li>
Strategic thinking and business alignment</li><li>
Supply chain transformation expertise</li><li>
Program and project management excellence</li><li>
Commercial mindset with growth focus</li><li>
Risk management and escalation handling</li></ul><div> 
Bring out your best 
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
 
 
We win with inclusion 
SAP&rsquo;s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone &ndash; regardless of background &ndash; feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. 
 
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com. 
 
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. 
 
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements. 
 
Successful candidates might be required to undergo a background verification with an external vendor.</div><div></div><div> 
AI Usage in the Recruitment Process</div><div>
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
</div>Please note that any violation of these guidelines may result in disqualification from the hiring process. 
 
Requisition ID: 451342 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Management | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid</div>

Supply Chain Management Customer Success Partner Manager

Floward

<div>
 
 
 Job Title:
 
 
 
 Junior Procurement Officer
 
 
 
 Department:
 
 
 
 Supply Chain
 
 
 
 Reporting To:
 
 
 
 Lead Procurement
 
 
 
 
 
 
 Job Purpose
 
 
 
 The Junior Procurement Officer supports end-to-end procurement activities, from order creation and supplier coordination to documentation, data management, and compliance. The role plays a key part in ensuring the accuracy and efficiency of procurement operations, maintaining vendor relationships, and supporting stock availability across Floward&rsquo;s supply chain. This position also contributes to process improvements and upholds high standards in operational execution, documentation, and collaboration.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 Sourcing &amp; Order Management
 
 
 <ul>
 <li>
 Create and manage purchase orders on MS Dynamics, ensuring accuracy and timely delivery.
 </li>
 <li>
 Communicate with suppliers and internal teams to confirm orders, update timelines, and resolve issues.
 </li>
 <li>
 Support procurement planning aligned with forecasts and department KPIs.
 </li>
 </ul>
 
 
 Vendor Coordination &amp; Market Awareness
 
 
 <ul>
 <li>
 Liaise with vendors to negotiate pricing and delivery terms in collaboration with the Procurement Manager.
 </li>
 <li>
 Monitor local and international supply markets and product availability, especially in the gifting category.
 </li>
 <li>
 Track stock levels and coordinate replenishment to avoid shortages.
 </li>
 </ul>
 
 
 Data Entry &amp; Documentation
 
 
 <ul>
 <li>
 Input and maintain procurement data across ERP and Excel trackers with high accuracy.
 </li>
 <li>
 Conduct regular data audits and ensure proper filing of purchase documents, contracts, and invoices.
 </li>
 <li>
 Assist in developing systems for tracking procurement progress and financial processing.
 </li>
 </ul>
 
 
 Compliance &amp; Process Adherence
 
 
 <ul>
 <li>
 Ensure alignment with procurement policies, contracts, and audit requirements.
 </li>
 <li>
 Track supplier performance and escalate discrepancies or delays.
 </li>
 <li>
 Contribute to cost-efficiency initiatives and procurement risk management.
 </li>
 </ul>
 
 
 Stakeholder Collaboration &amp; Reporting
 
 
 <ul>
 <li>
 Partner with warehouse, operations, and finance teams for smooth end-to-end procurement execution.
 </li>
 <li>
 Maintain clear records and report key trends, risks, and supplier updates to management.
 </li>
 <li>
 Ensure communication is timely and transparent across all procurement stakeholders.
 </li>
 </ul>
 
 
 
 
 
 Skills and Qualifications
 
 
 
 
 Education:
 
 
 
 Bachelor&rsquo;s degree in Supply Chain Management, Business Administration, or related field.
 
 
 
 Experience:
 
 
 <ul>
 <li>
 1&ndash;3 years of procurement, purchasing, or supply chain operations.
 </li>
 <li>
 Experience in ERP systems (MS Dynamics preferred) and Excel.
 </li>
 <li>
 Industry background in flowers, gifting, or FMCG is advantageous.
 </li>
 </ul>
 
 
 Technical Skills:
 
 
 <ul>
 <li>
 Strong MS Excel and ERP system usage.
 </li>
 <li>
 Knowledge of vendor performance tracking and pricing comparison.
 </li>
 </ul>
 
 
 Soft Skills:
 
 
 <ul>
 <li>
 Detail-oriented with strong organization and time management.
 </li>
 <li>
 Proactive problem-solver with strong communication skills.
 </li>
 <li>
 Ability to manage sensitive data with integrity and confidentiality.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 About Floward :
 
 
 
 
 
 
 Floward Life Page
 
 
 Floward Corporate
 
 
 
 
 
 Founded in 2017, Floward is an online flowers and gifting company; we pride ourselves in creating a seamless experience for our customers and making sending flowers and gifts as enjoyable as receiving them. We source our flowers daily from the best growers and farmers around the world to create one of a kind stunning arrangements and plants that fit every occasion. We also partner with local and international brands to offer a wide range of gifts including chocolate, perfumes, cakes and more, coupled with our arrangements to create the perfect gift. Operating in 36 cities in nine countries across the MENA region and UK, we guarantee same-day delivery across the board through our own refrigerated fleet to ensure our arrangements arrive fresh to the customer.
 
 
 
</div>

Procurement Junior Officer

Unilever

Job Description Unilever is currently hiring for Demand Fulfillment Manager Foods Arabia Function: Customer Operations Work Level: WL2A Reports to: Integrated Planning Lead Foods PTAB Scope: Arabia Location: UHD Terms & Conditions: Full Time ABOUT UNILEVER With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world. At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future. JOB PURPOSE Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world. If you are an energetic, passionate individual who is competent in developing and maintaining complex forecasting models that delivers business insights while creating key performance metrics for both demand plan and S&OP effectiveness and if you want to land end-to-end planning & identifying business needs, deploying and implementing plans to deliver service, cost, and cash targets to be aligned with our #1 supplier vision & compass then this role is just for you! WHAT WILL YOUR MAIN RESPONSIBILITIES BE This role works for Unilever Food Solutions and Nutrition category, where you are managing the demand planning operation. As a Demand Planning Manager, you will be expected to stand at the heart of S&OP Process where you will work closely with our customer development, marketing and sourcing unit teams to build an integrated volume and sales plan where you will coordinate sustainable improvement and delivery of key KPIs supporting best business output, and hence will manage all downstream supply chain operations. You will be owner of the volume forecast for short, mid and long term periods. You will have the responsibility of managing short term demand-supply risks and manage them proactively within your business unit. Main responsibilities of the role are: Improve SC performance by defining and rolling out leading edge and harmonized demand planning processes and tools, to deliver business targets- service, inventory, business waste and forecast accuracy. Build and maintain strong working relationships across cross-functional teams, Business Units and Business Groups. Be a strong business partner with all key stakeholders to maintain trust and add value to the business. Generate sustainable solutions to overcome operational challenges and support business growth in collaboration with business teams. Lead supply chain disruption, interventions / supply shortage preventions by ensuring respected safety stock Support marketing and I&P teams through innovation and simplification agenda. Manage inventory while ensuring maximum service level & availability. Minimizing business waste risk by actively managing over and residual inventory. Endorse future fit planning processes via increasing variety of inputs for no touch planning, as well as improvement in adoption of no touch forecasting WHAT YOU WILL NEED TO SUCCEED Experiences & Qualifications Bachelor’s degree in engineering/operations or equivalent experience Proven experience (typically 4+ years) in supply chain planning, operations, or related roles. Local experience is crucial. Strong understanding of supply chain planning concepts. Excellent leadership and project management skills, with the ability to lead cross-functional teams effectively. Ability to thrive in a fast-paced, dynamic environment and adapt to evolving business needs. Holding people accountable, developing self and others, breakthrough thinking, optimizing Supply Chain integrated performance, strategic vision and influencing. Skills Collaboration catalyst Stakeholder Management Being a driver of change Solution generation expertise and out of the box thinking. Leadership skills for proactive management and communication of business opportunities and risks Business acumen with planning experience Digital thinking Agile and data driven decision making Excellent Turkish and English communication skills, both written and verbal Leadership You are an inclusive motivator of people. Your team deliver with real passion, growing and learning from each other whilst delivering quick wins. You are still responsible for your own results and as a manager, you also need to motivate others to deliver with passion, creating an inclusive and engaging climate around you. You can balance challenge with support and coaching. You understand the wider business context and you are emotionally intelligent enough to motivate people to deliver what is needed. Critical SOL (Standards of Leadership) Behaviors PERSONAL MASTERY: Sets high standards for themselves. Has emotional intelligence to take feedback, manage mood and motivations, and build empathy for others. PASSION FOR HIGH PERFORMANCE: Generates intensity and focus to motivate people to deliver results at speed. Takes personal responsibility and accountability for execution and results. TALENT CATALYST: Invests in people – coaches individuals and teams to realize their full potential. Creates an inclusive climate, empowering everyone to be at their best. PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever. CONSUMER LOVE: Invests time inside and outside to understand the needs of consumers. BUSINESS ACUMEN: Creates sustainable growth with purpose, engaging different partners across the system for change. Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. ARE YOU INTERESTED? Please apply via this portal as e-mail applications will not be processed. By applying to this role, you are confirming that you have informed your Line Manager and that you are at a point in your career with Unilever where it is appropriate for you to be applying for other positions. We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment journey. Should you require additional information or reasonable adjustments to allow you to present your best self during this process, please contact your Talent Partner
 
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

Demand Fulfillment Manager Foods Arabia

Amazon.com

<div><h2 class="jobSectionHeader">DESCRIPTION</h2>
As a PM on the Supply Chain Automation team, you'll design and build full-stack applications and data-intensive systems that power critical supply chain decisions. You'll work with massive datasets, develop and implement science-based artifacts capable to impact broader supply chain, and create intuitive interfaces that enable our operations teams to work smarter and faster. 
 
Key job responsibilities 
Design, develop, and deploy full-stack applications for supply chain optimization and automation 
 
Build scalable backend services using modern technologies (Java, Python, Node.js, etc.) on AWS infrastructure 
 
Develop responsive, performant frontend applications using React, JavaScript/TypeScript, Redux, and modern web technologies 
 
Architect and implement data pipelines leveraging our lakehouse architecture with Apache Iceberg 
 
Work with large-scale data systems including Amazon Redshift, S3, and EMR 
 
Perform data mining and analysis to uncover insights that drive supply chain improvements 
 
Develop and support scientific solutions that are exemplary in terms of design, clarity, extensibility, and the ability to evolve over time 
 
Innovate with the latest technology to build highly automated solutions for efficient forecasting and supply chain automation 
 
Design, develop and deploy end-to-end machine learning solutions in the Amazon production environment to improvise the current supply chain through forecasting 
 
Own the full software development lifecycle from design to deployment and operations 
 
Participate in code reviews, design discussions, and contribute to technical strategy 
 
About the team 
Join Amazon's Supply Chain Automation team, chartered with building the next generation of automation and optimization systems from the ground up. Our mission is to transform supply chain operations through intelligent automation, reducing manual effort while increasing speed, accuracy, and efficiency across Amazon's fulfillment network.<h2 class="jobSectionHeader">
BASIC QUALIFICATIONS</h2><ul><li>3+ years of technical product or program management experience</li><li>2+ years of software development experience</li><li>3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience</li><li>Experience managing programs across cross functional teams, building processes and coordinating release schedules</li><li>Bachelor's degree in engineering, computer science or equivalent</li><li>Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust</li><li>Experience designing rich user interfaces using modern web frameworks (such as React, Angular, and Vue)</li><li>Knowledge of object-oriented design, data structures, and algorithms</li><li>Experience with modeling tools such as R, scikit-learn, Spark MLLib, MxNet, Tensorflow, numpy, scipy etc.</li><li>Experience with scripting language (e.g., Python, Java, or R)</li><li>Experience effectively gathering information from multiple data sources</li><li>Experience architecting/operating solutions built on AWS</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>3+ years of working directly with engineering teams experience</li></ul> 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div>

Technical Program Manager, AMET 3PL and Direct Imports

eMagine Solutions

The Role
 General Manager – Contract Logistics / 3PL (Build & Scale) UAE (Dubai/Abu Dhabi) | Multi-site | Overseas applicants welcome A North American logistics powerhouse is scaling fast across the UAE and wider GCC. We’re hiring a General Manager to build and lead our Contract Logistics / 3PL division in the UAE. This is a senior, hands-on leadership role with real autonomy. You’ll shape the operating model, launch and ramp new sites, win and retain customers, and deliver performance across warehousing and value-added logistics. You’ll be the person who turns strategy into an operating engine: people, process, systems, service, and margin. Reporting line Reports to: VP Contract Logistics (Singapore) Functional interface: Regional/Group Contract Logistics leadership, Commercial/Solutions Design, Finance, IT What you’ll own (core responsibilities) • Lead the end-to-end P&L for the UAE Contract Logistics / 3PL product line (shared accountability with senior leadership). • Own current and future sites across the UAE: launch, ramp-up, stabilization, and scale. • Provide direct leadership to operational teams, building a strong bench through succession planning, coaching, and performance management. • Partner with Sales on 3PL enquiries, solution design, pricing inputs, and customer proposals. • Work with regional teams to develop client-specific solutions (layout, process design, systems, labor model, cost-to-serve). • Drive continuous improvement and productivity programs across warehouse operations. • Lead quality and HSE standards, training, and compliance to ensure safe, audit-ready operations. • Build senior relationships with major customers and implement retention and growth plans. • Lead strategic projects aligned to country and product strategy (new verticals, new capabilities, automation, systems upgrades). • Maintain a close view of local market dynamics (rates, competitors, customer needs) to position the business effectively. • Develop relationships with facility owners/landlords and stay current on availability and market rates. OKRs • On-time, on-budget launch of new Contract Logistics operations and sites in the UAE • Strong customer KPI performance (service levels, inventory accuracy, productivity) • Stable, scalable operating rhythms (SOPs, dashboards, governance) • Healthy margin delivery and disciplined cost control • High-performing leadership team with clear succession
 
Requirements
 Requirements • 10+ years’ experience in Contract Logistics / 3PL / warehousing leadership (multi-site preferred). • Proven track record owning operational performance and commercial outcomes (P&L exposure strongly preferred). • Strong knowledge of warehousing processes: inbound/outbound, inventory control, VAS, returns, cycle counting. • Experience designing and calculating warehouse/supply chain processes (labor model, layout, throughput, cost-to-serve). • Confident stakeholder management with customers, internal leadership, and external partners. • Strong communication skills and a practical, solutions-led mindset. Education • Bachelor’s degree (Logistics / Supply Chain / Engineering or similar) • Master’s degree is a plus Skills & traits we value • Strong people leadership, motivation, and team-building • High standards on HSE, training, and operational discipline • Detail-oriented, highly organized, and comfortable with systems and KPIs • Advanced Microsoft Office skills (Excel/PowerPoint/Outlook) • Flexibility and resilience in a build-and-scale environment
 
About the company
 eMagine Solutions is one of the leading authorities on leadership and talent globally. Our combined resources of over 100 years professional experience mean that our clients trust us with finding them the top talent globally and candidates trust us to find them the right opportunity in a timely and confidential manner. Throughout our offices we provide complete solutions for our clients, including traditional temporary and permanent recruitment, executive search, recruitment process outsourcing (RPO), salary survey's, market mapping and training and development courses. Our global client list work with us not only because of our expertise but also because of our honesty, integrity and passion.

3PL Contract Logistics GM (General Manager)

ALBADDAD Group

<div>
 
 
 Logistics Manager
 
 
 
 
 
 
 
 1. Job Purpose
 
 
 
 The Logistics Manager is responsible for planning, organizing, and overseeing all logistics operations, including warehousing, transportation, inventory control, and distribution. This role ensures timely delivery of materials and finished goods, optimizes supply chain processes, and maintains high service levels while reducing operational costs.
 
 
 
 2. Key Responsibilities
 
 
 
 
 A. Logistics Operations Management
 
 
 <ul>
 <li>
 Oversee daily logistics operations including receiving, warehousing, distribution, and shipping.
 </li>
 <li>
 Ensure accurate and efficient order fulfillment and delivery scheduling.
 </li>
 <li>
 Develop and implement logistics procedures and best practices.
 </li>
 <li>
 Maintain compliance with company policies and regulatory requirements.
 </li>
 </ul>
 
 
 B. Transportation &amp; Distribution
 
 
 <ul>
 <li>
 Manage the planning and routing of shipments locally and internationally.
 </li>
 <li>
 Select, negotiate, and manage relationships with transportation providers.
 </li>
 <li>
 Monitor fleet utilization and transportation cost efficiency.
 </li>
 <li>
 Ensure proper documentation for imports, exports, and customs clearance.
 </li>
 </ul>
 
 
 C. Inventory &amp; Warehouse Management
 
 
 <ul>
 <li>
 Monitor inventory levels and coordinate with procurement and sales teams.
 </li>
 <li>
 Implement inventory control techniques (FIFO, FEFO, cycle counts).
 </li>
 <li>
 Optimize warehouse layout, storage utilization, and safety procedures.
 </li>
 <li>
 Ensure proper handling and storage of materials.
 </li>
 </ul>
 
 
 D. Cost Control &amp; Optimization
 
 
 <ul>
 <li>
 Analyze logistics costs and develop cost-saving initiatives.
 </li>
 <li>
 Monitor KPIs such as OTIF (On-Time In-Full), transport costs, warehouse efficiency, and stock accuracy.
 </li>
 <li>
 Recommend process improvements to enhance supply chain efficiency.
 </li>
 </ul>
 
 
 E. Team Leadership
 
 
 <ul>
 <li>
 Manage and supervise warehouse supervisors, drivers, and logistics coordinators.
 </li>
 <li>
 Conduct performance reviews, training, and coaching for team development.
 </li>
 <li>
 Ensure adherence to HSE standards and promote a safety-first culture.
 </li>
 </ul>
 
 
 F. Reporting &amp; Coordination
 
 
 <ul>
 <li>
 Prepare regular reports on logistics performance and cost analysis.
 </li>
 <li>
 Coordinate with procurement, sales, production, and finance departments.
 </li>
 <li>
 Support senior management with data-driven insights and strategic planning.
 </li>
 </ul>
 
 
 3. Qualifications &amp; Requirements
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Supply Chain Management, Logistics, Business Administration, or related field.
 </li>
 <li>
 Minimum 5&ndash;10 years of experience in logistics or supply chain, with at least 3 years in a supervisory/managerial role.
 </li>
 <li>
 Strong understanding of logistics software (WMS, TMS, ERP systems).
 </li>
 <li>
 Knowledge of import/export regulations and customs procedures.
 </li>
 <li>
 Excellent communication, problem-solving, and analytical skills.
 </li>
 <li>
 Leadership qualities with ability to manage diverse teams.
 </li>
 <li>
 Valid UAE driving license (if applicable).
 </li>
 </ul>
 
 
 4. Key Competencies
 
 
 <ul>
 <li>
 Strategic Planning
 </li>
 <li>
 Supply Chain Optimization
 </li>
 <li>
 Vendor &amp; Contract Management
 </li>
 <li>
 Negotiation Skills
 </li>
 <li>
 Time Management
 </li>
 <li>
 Risk Management
 </li>
 <li>
 Decision Making
 </li>
 <li>
 Cross-functional Collaboration
 </li>
 </ul>
 
 
 5. Work Environment
 
 
 <ul>
 <li>
 Warehouse / Office-based with frequent coordination across departments.
 </li>
 <li>
 May involve occasional travel to suppliers, ports, and logistics partners.
 
 </li>
 </ul>
 
 
 
</div>

Logistics Manager

Tiro International

<div>
 
 Our client &ndash; operating in the
 
 FMCG sector
 
 is looking for a Chief Technology Officer.
 
 
 
 
 
 
 The role will be
 
 physically located in Kuala Lumpur &ndash; Malaysia.
 
 
 
 
 
 
 
 
 Job Summary:
 
 
 
 
 
 Responsible for architecting and delivering the Group&rsquo;s end-to-end digital evolution across global trading, refinery, manufacturing, supply chain, warehousing, and distribution operations.
 
 
 
 
 
 
 This role is created to reposition the Group from a traditional integrated commodity and FMCG player into a technology-empowered, data-intelligent and globally synchronized enterprise.
 
 
 
 
 
 
 
 
 Primary responsibilities include:
 
 
 
 
 Enterprise Digital Transformation Leadership
 
 
 <ul>
 <li>
 Design and execute a bold 5-year Digital &amp; Technology Transformation Blueprint.
 </li>
 <li>
 Lead the enterprise-wide modernization of legacy systems into integrated, scalable digital platforms while progressively embedding AI capabilities into core daily operations.
 </li>
 <li>
 Re-architect technology to support global expansion and potential new market expansion using new cloud-based technology with a global control tower dashboard for senior leadership based in HQ.
 </li>
 <li>
 Drive digitization across trading, manufacturing, and logistics operations.
 </li>
 <li>
 Transform IT from a support function into a strategic growth engine.
 </li>
 </ul>
 
 
 
 
 
 Global ERP &amp; Systems Harmonization
 
 
 <ul>
 <li>
 Lead proven, large-scale ERP deployments across multi-country operations.
 </li>
 <li>
 Standardize global business processes across:
 </li>
 <li>
 Trading &amp; commodity risk management
 </li>
 <li>
 Manufacturing &amp; production planning
 </li>
 <li>
 Inventory &amp; warehouse management
 </li>
 <li>
 Supply chain &amp; distribution
 </li>
 <li>
 Finance &amp; consolidation
 </li>
 <li>
 Distribution system and sales force automation for FMCG
 </li>
 <li>
 Build a single source of truth data platform across the Group.
 </li>
 <li>
 Implement global data governance and reporting architecture.
 </li>
 <li>
 Lead development of business dashboards for monitoring and tracking financial and operational KPIs.
 </li>
 <li>
 Reduce system fragmentation and manual reconciliation risks, replacing them with AI workflow orchestration solutions.
 </li>
 </ul>
 
 
 
 
 
 Technology-Enabled Trading &amp; Risk Excellence
 
 
 <ul>
 <li>
 Digitally enhance commodity trading platforms with:
 </li>
 <li>
 Real-time analytics
 </li>
 <li>
 Risk management dashboards
 </li>
 <li>
 Exposure visibility
 </li>
 <li>
 Margin intelligence tools
 </li>
 <li>
 Strengthen controls and governance to mitigate trading and compliance risks.
 </li>
 <li>
 Integrate finance, trading and supply chain data for unified visibility.
 </li>
 </ul>
 
 
 
 
 
 AI, Data &amp; Advanced Analytics Strategy
 
 
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 Establish a Group-wide enterprise data architecture.
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 Build advanced analytics capabilities across:
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 Demand forecasting
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 Procurement optimization
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 Production efficiency
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 Commodity pricing insights
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 Drive AI adoption responsibly and strategically.
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 Elevate executive decision-making through real-time dashboards.
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 Champion adoption of an AI-first mindset across all business units.
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 Strategic Budgeting
 
 
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 Own and optimize global technology CAPEX and OPEX budgets.
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 Develop disciplined ROI-driven investment frameworks.
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 Prioritize digital investments aligned with business growth.
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 Lead vendor strategy, contract negotiation and platform rationalization.
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 Ensure every technology initiative delivers measurable value.
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 Cybersecurity &amp; Enterprise Risk Governance
 
 
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 Build a resilient cybersecurity framework across global operations.
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 Strengthen disaster recovery and business continuity planning.
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 Protect trading, financial and operational data integrity.
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 Implement global compliance and regulatory frameworks.
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 Conduct regular risk maturity assessments and audits.
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 Prepare and operationalize IT Delegation of Authority for enhanced governance.
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 Executive &amp; Board-Level Leadership
 
 
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 Serve as a strategic advisor to the Board on digital opportunities.
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 Translate technology transformation into shareholder value.
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 Partner with regional CEOs and senior leadership team.
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 Influence digital culture across all geographies.
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 </ul>
 
 
 
 
 
 Global Team Building &amp; Organizational Design
 
 
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 Build a high-caliber, future-ready technology organization.
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 Develop strong regional technology leadership bench strength.
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 Introduce performance metrics aligned to business outcomes.
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 Foster a culture of innovation, accountability and execution excellence.
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 Attract global talent capable of operating in multi-country environments.
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 </ul>
 
 
 
 
 
 Role Requirements:
 
 
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 15&ndash;20+ years of progressive technology leadership experience, including at least 8&ndash;10 years in executive roles such as IT Director, CIO or CTO.
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 Proven experience leading multi-country ERP implementations across trading, manufacturing, supply chain, warehousing, and distribution environments.
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 Demonstrated success in enterprise-wide digital transformation.
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 Experience in AI and data strategy deployment.
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 Executive gravitas and Board-level influence.
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 Proven ability to build and lead high-performing global teams.
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 Experience operating in emerging markets and complex, multi-entity organizations is highly desirable.
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 Relevant professional certifications in ERP platforms (e.g., SAP, Oracle, Microsoft Dynamics), enterprise architecture, cybersecurity governance, project management, and cloud technologies are strongly preferred.
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 Executive education in digital strategy, Industry 4.0, or corporate governance would further strengthen the profile.
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 </ul>
 
 
 
 
 
 What's on offer:
 
 
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 Monthly Salary: USD 9,000 - 9,500/- p.m. (Basic+Housing+Transporatation)
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 Education allowance for children
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 Family medical insurance
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 Family air-tickets
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 Annual Performance Bonus
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 </ul>
</div>

Chief Technology Officer

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