procurement manager

demand planner

supply chain planning specialist Jobs in Istanbul

supply chain planning specialist

fulfillment planner

hub apmea demand planning manager Jobs in Istanbul

hub apmea demand planning manager

supply planner

Signify

<div></div><div><div>Istanbul, T&uuml;rkiye
</div><div><div>Category</div>
 Supply Chain Management
</div><div><div>Posted Date
 </div>12/11/2025
</div><div><div>Job Id</div>
 361411</div></div>
<br><div><h2 class="jobSectionHeader"><b>About Signify</b></h2><p>
Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond.
</p><p>At Signify, you can shape tomorrow by building on our incredible 125+ year legacy while working toward even bolder sustainability goals. Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career.
</p><p></p><p>Join us, and together, we&rsquo;ll transform our industry, making a lasting difference for brighter lives and a better world.</p><p></p><h2 class="jobSectionHeader"><b>
More about the role</b></h2><p>
As a Fulfillment Planner you will be responsible for managing the end-to-end supply chain operations for make-to-order products, ensuring timely delivery by coordinating with factories and addressing urgent demands from sales teams.</p><p></p><p>
While we value and appreciate all applicants, we believe that the following experience and skills will be needed to shine brightly in this job opening:</p><ul><li><p>
Handle E2E Supply Planning Operations for a Drop Ship (Direct Delivery) model - including PO Placement, Payment terms, Shipment Planning as per Customer request, Documentation arrangement for Import / export clearance.</p></li><li><p>
Develop the 18-month rolling 12NC baseline forecast, manage planning parameters, and maintain a supply plan that optimizes inventory levels, manufacturing capacities, and supplier lead times in collaboration with the RSIM. Prepare intake plans for the full planning horizon. The candidate should have hands on knowledge of IBP modules.</p></li><li><p>
Own the MTS/MTO PO fulfillment cycle from requisition through Goods Receipt to customer delivery. Ensure the availability, quality, and consistency of the planning parameters for the product portfolio plan</p></li><li><p>
Drive resolution of structural customer service issues in collaboration with the CFH team. Identify and share with the business any changes to the MTS/MTO supply plan or potential risks/opportunities</p></li><li><p>
Analyze fulfillment performance, implement cost-saving initiatives, and enhance operational efficiency on the volume/frequency of replenishment</p></li><li><p>
Communicate effectively with internal stakeholders and external vendors to resolve issues as needed</p></li></ul><p></p><h2 class="jobSectionHeader"><b>
More about you</b></h2><ul><li><p>
Bachelor's degree in Supply Chain Management / Logistics or other relevant discipline</p></li><li><p>
4-5 years experience in order handling roles or sales background to understand customer pain points and manage factory operations</p></li><li><p>
Experience in managing supply or factory operations is beneficial to challenge and understand factory processes</p></li><li><p>
It is a requirement that you have a working knowledge of SAP, preferably SAP HANA, and IBP (Integrated Business Planning)</p></li><li><p>
Strong operational experience, particularly in handling pressure-heavy roles where they need to manage factories and sales teams effectively</p></li><li><p>
You must be fluent in both Turkish and English to communicate effectively with local factories and the broader team</p></li></ul><p></p><h2 class="jobSectionHeader"><b>
Everything we&rsquo;ll do for you</b></h2><p>
We&rsquo;re offering multiple opportunities for career development, like mentoring, coaching and stretch assignments, with strong international exposure for dynamic profiles. Learning is fundamental to our culture. Through continuous learning, we are transforming the industry. You have the chance to learn every day, acquire new skills and perspectives through customized online programs, and on-the-job experiences.</p><p></p><p>
See #SignifyLife through the eyes of our employees!</p><p></p><h2 class="jobSectionHeader"><b><br>
Our process</b></h2><p>
Join us in transforming our industry and making a positive impact on the environment and society. Apply now to become a part of our positive, high-energy team at Signify. We kindly ask you to apply through our Signify career site. After a pre-selection process based on your CV, you will be invited for a video interview and after successful review, a business interview.</p><p></p><p>
We kindly ask you to upload your resume in English.</p><p></p><p>
Come join us, and together we can light the way.</p></div>

Fulfillment Planner

Demir Döküm Industrial

<div><div><div>Job Description</div>
<div></div><div><div><p>Sustainable heating solutions are our company purpose. And flexible ways of working are part of our company culture. Both count. Both are us.</p>
</div></div><div></div><div><div><div><div>Get job alerts</div>
</div></div></div><div><div><p>Apply now
</p></div></div><div></div><div><div><div><div>Demand Planner
</div></div></div></div><div></div><div><div><div><div><div><div><p><b>Company</b>: Demir D&ouml;k&uuml;m Industrial <b>Location</b>: Istanbul-TUR, Bilecik-TUR <b>Country</b>: T&uuml;rkiye (TR) <b>Brand</b>: DemirD&ouml;k&uuml;m</p>
</div></div></div></div></div></div><div><div><div><div><div><div><div><h3 class="jobSectionHeader"><b>What we achieve together</b></h3>
</div><div><ul><li>You will monitor daily and weekly demand to take necessary actions and communicate product stock arrival dates with Sales teams and other Supply Chain functions.</li>
<li>You will perform optimum inventory planning and tracking for selected finished/commercial products, analyze deviations, and manage corrective actions.</li>
<li>You will maintain demand-production-inventory balance through regular meetings with the Boz&uuml;y&uuml;k production facility and local suppliers.</li>
<li>You will manage local procurement/supplier processes for selected products, initiate purchase orders, and follow up until stock entry.</li>
<li>You will support product phase-in/phase-out processes within the supply chain.</li>
<li>You will prepare and present demand, inventory, procurement, and other supply chain reports.</li>
<li>You will contribute to process and cost optimization projects related to Supply Chain.</li></ul></div></div><p></p><div><div><h3 class="jobSectionHeader"><b><br>
What makes us successful together</b></h3>
</div><div><ul><li>Qualification: A bachelor&rsquo;s degree in Engineering (preferably Industrial, Mechanical, or Electrical), Business Administration, or Economics opens the door to exciting career opportunities within our company.</li>
<li>Experience: Up to 3 years of professional experience, preferably in Supply Chain functions, you will have the opportunity to join our dynamic team.</li>
<li>Know-how and Skills: Good command of MS Office programs, basic reporting skills, and an interest in understanding and improving processes will support your development in this role.</li>
<li>Language Skills: Strong command of English to communicate effectively on an international level.</li>
<li>Nice to Have: Knowledge of SAP is an advantage and will support your success in this role.</li>
<li>Personality: Strong planning and organizational skills, analytical thinking and problem-solving abilities, along with effective communication and cooperation skills will set you apart.</li>
<li>Location: Based in Istanbul, Eskişehir, or Boz&uuml;y&uuml;k, or open to relocation.</li></ul></div></div><p></p><div><div><h3 class="jobSectionHeader"><b><br>
What you can count on</b></h3>
</div><div><p>
As part of the solution, our high &ndash; efficiency and environmentally friendly technologies contribute to long- term resource savings and a reduction in CO2 emission.</p>
<ul>
<li>At Vaillant Group, you will have the opportunity to build a career both nationally and internationally,</li>
<li>You can be part of global projects running in 17 countries,</li>
<li>Benefit from a hybrid working model.</li></ul></div></div></div><br>
<p></p>
</div></div></div></div><div><div><div><div><div><div><h3 class="jobSectionHeader"><b>What makes us special</b></h3>
<p>
We take care of a better climate. In every home and our environment. As a successful family business, we have been living up to this claim for over 150 years. We are one of the world's leading providers of heat pumps, digital services and efficient gas heating appliances and offer energy-saving solutions.</p>
<p>
You will find sustainability everywhere at the Vaillant Group. In the office, at the production sites and on the road. Around 16,000 employees from over 70 countries are committed to this every day. As an international team, we take responsibility - for our future and that of our planet. We promote your personal development so that you can act with passion and together we can ensure a better climate.</p>
<p>
Become part of the Vaillant Group and help us shape the future of heating!</p><p><br>
</p>
<p><b>We promote equity and do not tolerate any form of discrimination. We value the uniqueness of each individual and encourage all people to apply.</b></p>
<p></p>
<p><b>Your Contact:</b></p>
</div>
<p>Selin Ge&ccedil;er<br>
+90 228 317 70 00 7033</p>
</div>
</div></div></div></div><div><div><p>Apply now
</p></div></div><div></div><div><div><p><b>We rely on digital application processes &ndash; not only to work more efficiently, but also to help conserve resources. Therefore, we kindly ask you to apply online only.</b></p></div></div></div></div><p></p>

Demand Planner

Flora Food Group

<div><div><p><b>About Flora Food Group</b></p>
<p>
We offer consumers a compelling choice in four growing categories: butters and spreads, creams, liquids and cheeses. We hold leadership positions in many of the 100 countries we operate in, with iconic brands including Flora, Becel+ProActiv, Blue Band, Country Crock, I Can't Believe It's Not Butter, Rama, and Violife, together with our local brands and Professional business.</p>
<p>
Global branded food champion Flora Food Group, offers the next generation of delicious, natural, nutritious food. Our products are more affordable and more sustainable than their dairy equivalents.</p></div><br>
<p></p>
<p><b>
Demand Planner</b></p>
<p><b>
About the position</b></p>
<p>
Location: Istanbul, Turkey</p>
<p>
Hybrid</p><br>
<p></p>
<p><b>
So, what does it take to be successful in this role?</b></p>
<p><b>
Key Accountabilities</b></p>
<p>
Planning:</p>
<ul>
<li>Responsible for KPI's as Forecast Accuracy, Forecast Bias, Dispatch Rate and Obsoletes.</li>
<li>Managing appropriate stock levels, driven by forecast improvements.</li>
<li>Manage the demand plan across multiple of markets</li>
<li>Build and run the Sales, Inventory and Operations Planning process (SIOP) including demand planning and the integration of our core business partners such as distributors</li>
<li>Ensure goods movement costs are optimized in order to drive value creation for Flora Food Group and our customers</li>
<li>Manage our inventory profile and ensure the right trade-offs between service levels, cost, and cash</li>
</ul>
<p>Innovation / Relaunches</p>
<ul>
<li>Translate the innovation forecast for the full horizon (0-24 months) in APO.</li>
<li>Represent MCO Supply Chain in Innovation project/ launch meetings for Go to market.</li>
<li>Check feasibility of timings and production capacity of innovations and relaunches.</li>
<li>Translate phasing in and out plan in the planning system in cooperation with the Supply Chain Operations and Customer teams.</li>
</ul>
<p>Business Partnering</p>
<ul>
<li>Establish and maintain strong relationships with Sales, Trade Category Management, Marketing, and Finance business partners for forecast optimization purposes and perfect execution of product launches.</li>
<li>Understanding of the emotion of the business in order to communicate and distribute the correct information to the business (develop a high degree of business sense).</li>
</ul>
<p>Obsoletes Management</p>
<ul>
<li>Provide transparency about potential risks and obsolete regarding innovations, delistings, and relaunches.</li>
<li>Focus on prevention and solving obsoletes (including business approval).</li>
<li>Represent Supply Chain with respect to obsolete related topics.</li>
<li>Develop, build, and source the capabilities to ensure customer satisfaction and our growth targets are delivered in full</li></ul><br>
<p></p>
<p><b>
Skills, experience, and qualifications:</b></p>
<ul>
<li>Analytical, Excel skills are the basics, Power BI the new toolset</li>
<li>Excellent communication skills.</li>
<li>Structured way of working.</li>
<li>Knowledge of demand planning and systems, e.g. SAP/ APO/ IBP / Excel/ Power BI</li>
<li>Operational experience in and knowledge of the Supply Chain</li>
<li>Minimum 3 years of experience in supply chain planning at a leading FMCG company</li>
<li>Fluent in English</li></ul><br>
<p></p>
<p></p><div><p>
We understand your resume might not be up to date and recommend that you apply with what you have or your LinkedIn Profile. Flora Food Group is dedicated to building an inclusive and diverse workplace, we understand that you might not meet all the requirements stated in the description, but we encourage you to apply anyway. You might be the right candidate for this role or other roles.</p>
<p><i>
Flora Food Group is an employer committed to diversity and inclusion in the workplace and equal opportunities for all. We recruit based only on values, qualifications, performance, skills, behaviours, experience, and knowledge. We ensure job advertisements are free from unintentional bias.</i></p>
<p><i>
No personal characteristics should be a barrier to joining Flora Food Group. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or other personal characteristics.</i></p></div></div><p></p>

Hitachi Energy

<div>
 <strong>
  The Opportunity
  <br/>
  <br/>
 </strong>
 Lead the end-to-end supply planning process framework, ensuring seamless integration between engineering, manufacturing, procurement, and logistics. Balance highly variable customer demand with constrained and dynamic supply capabilities, focusing on timely material availability for customized orders. Drive tactical and strategic planning to optimize service levels, cost efficiency, and supply chain resilience in a complex, project-driven environment. Champion advanced analytics, scenario modeling, and digital tools to enable proactive, data-driven decision-making. Foster close collaboration with engineering, suppliers, and internal stakeholders to support on-time project delivery and sustainability goals.
 <br/>
 <br/>
 <strong>
  How You&rsquo;ll Make An Impact
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   You will lead supply planning for engineer-to-order projects, managing 12&ndash;36+ month horizons, develop and maintain capacity models and safety stock policies tailored to high-mix, low-volume production and engineering change variability.
  </li>
  <li>
   You will implement &ldquo;Plan for Every Part&rdquo; with a focus on unique and long-lead-time components, maintain accurate ERP parameters and drive supplier collaboration to ensure timely material forecasts and availability for each engineered order.
  </li>
  <li>
   You will conduct what-if analyses for disruptions (e.g., engineering changes, raw material shortages, supplier delays), develop contingency plans for capacity bottlenecks and supply chain shocks specific to ETO projects.
  </li>
  <li>
   You will facilitate monthly Supply Review meetings focused on internal and external supply capability, and demand/supply balancing, prepare pre-read materials and document decisions, ensuring alignment with engineering and project management, champion the Supply Review process, ensuring alignment with Demand Review and Integrated Reconciliation, translate supply capability and constraints into project timelines, financial projections, and operational commitments.
  </li>
  <li>
   You will monitor KPIs such as Supply Plan Accuracy, On-Time Delivery for ETO projects, Inventory Turns, and Asset Utilization, apply Lean and Six Sigma principles for continuous improvement, leverage ERP (SAP S/4), APS, and BI tools to enhance planning accuracy and responsiveness, explore automation and AI-driven planning tailored to ETO complexity.
  </li>
  <li>
   You will mentor planners in best practices, promote a culture of cross-functional collaboration, agility, and data-driven decision-making.
  </li>
  <li>
   You will be responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.
  </li>
  <li>
   Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Your Background
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   You hold a degree in Supply Chain Management, Business Administration, Engineering, or related field. Master&rsquo;s degree is preferred.
  </li>
  <li>
   5 to 7 years in supply planning, material management, or S&amp;OP preferably with experience of industrial equipment manufacturing.
  </li>
  <li>
   Proven experience in capacity modeling, inventory optimization, and risk management. Advanced proficiency in ERP systems (SAP S/4 &ndash; MM, PP).
  </li>
  <li>
   Strong analytical skills with tools like Power BI, Tableau, Excel.
  </li>
  <li>
   Certifications: CPIM or equivalent preferred.
  </li>
  <li>
   Effective communication, collaboration, and stakeholder management.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  More About Us
  <br/>
  <br/>
 </strong>
 At Hitachi Energy Vietnam, we offer a suite of employee benefits to complement our pay offering, supporting employees&rsquo; financial, physical and mental wellbeing:
 <br/>
 <br/>
 <ul>
  <li>
   16 days annual leave, flexible working policy.
  </li>
  <li>
   Benefit according to local standards: Heath-care insurance benefits to employees and their family dependents (spouse &amp; children), annual vaccination, summer outing.
  </li>
  <li>
   Growth possibility: Learning and development platform, career movement opportunity within organization.
  </li>
  <li>
   Possibility to gain experience in international environment and work with an industry leader in green energy solutions.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Please be advised that the benefits provided may differ depending on the employee&rsquo;s country of hire.
  <br/>
  <br/>
 </strong>
 Hitachi Energy is a global technology leader in electrification, powering a sustainable energy future through innovative power grid technologies with digital at the core. Over three billion people depend on our technologies to power their daily lives.
 <br/>
 <br/>
 With over a century in pioneering mission-critical technologies like high-voltage, transformers, automation, and power electronics, we are addressing the most urgent energy challenge of our time &ndash; balancing soaring electricity demand, while decarbonizing the power system.
 <br/>
 <br/>
 Headquartered in Switzerland, we employ over 50,000 people in 60 countries and generate revenues of around $16 billion USD. We welcome you to apply today.
</div>


HUB APMEA Supply Planning Manager

Colgate-Palmolive

<div>
 No Relocation Assistance Offered
 <br/>
 <br/>
 Job Number #170477 - Istanbul, Turkey, Turkey
 <br/>
 <br/>
 <strong>
  Who We Are
  <br/>
  <br/>
 </strong>
 Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!
 <br/>
 <br/>
 Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values&mdash;Caring, Inclusive, and Courageous&mdash;we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.
 <br/>
 <br/>
 <strong>
  Job Summary:
  <br/>
  <br/>
 </strong>
 Customer Service Coordinator is responsible for end-to-end management of order to invoice cycle while cultivating effective relationships with the commercial teams.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
 </strong>
 :
 <br/>
 <br/>
 <ul>
  <li>
   Work closely with Logistics Operations Team to plan, analyse customer needs, to follow up on orders to ensure on time and complete delivery
  </li>
  <li>
   Ensure the highest level of Customer Service is provided to our customers through the development and maintenance of order fulfilment standard methodologies
  </li>
  <li>
   Understand the customers&rsquo; needs and developing business solutions to meet Colgate and customer requirements
  </li>
  <li>
   Accountable for the Customer Service Key Performance Indicators (KPI) and working with the CS&amp;L and Sales organizations to increase results
  </li>
  <li>
   Use Supply Chain data and analytical tools effectively including SAP
  </li>
  <li>
   Conduct regular business review meetings with customers to evaluate business performance and maintain close customer relationships
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required Qualifications
 </strong>
 :
 <br/>
 <br/>
 <ul>
  <li>
   Bachelor&rsquo;s Degree preferably in Business Administration, Engineering or related fields
  </li>
  <li>
   Minimum 2 years&rsquo; experience either in Customer Service/ Logistics, Demand or Supply Planning preferably with a multinational FMCG company
  </li>
  <li>
   Fluent in English and Turkish
  </li>
  <li>
   Ability to quickly adapt to new demands and challenges
  </li>
  <li>
   Comfortable working with cross-functional team members
  </li>
  <li>
   Proficient use of Google Tools &amp; Microsoft Office
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Business Intelligence Knowledge
  </li>
  <li>
   SAP Knowledge
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Perks of Role
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   International Working Environment
  </li>
  <li>
   Shuttle Services (Up to Pendik on Istanbul&rsquo;s Anatolian side and up to Bayrampa&scedil;a on main roads in the European side)
  </li>
  <li>
   Comprehensive Medical/Life insurance coverage
  </li>
  <li>
   24/7 Employee Assistance Program
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Disclaimer - Interested candidates are requested to upload their resumes drafted in English language only.
  <br/>
  <br/>
 </strong>
 <strong>
  Our Commitment to Inclusion
  <br/>
  <br/>
 </strong>
 Our journey begins with our people&mdash;developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.
 <br/>
 <br/>
 <strong>
  Equal Opportunity Employer
  <br/>
  <br/>
 </strong>
 Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.
 <br/>
 <br/>
 Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.
 <br/>
 <br/>
</div>


Customer Service Coordinator

Univar Solutions

<div>
 <strong>
  A Place Where People Matter &ndash; Growing our People to Grow Our Business
  <br/>
  <br/>
 </strong>
 We&rsquo;re thrilled that you are exploring career opportunities where you can continue to make a positive difference every day to
 <strong>
  keep our communities healthy, fed, clean and safe.
  <br/>
  <br/>
 </strong>
 <strong>
  Job Summary - Purpose Of The Role
  <br/>
  <br/>
 </strong>
 You ensure that the stock quantity, quality and rotation is in accordance with business requirements for defined product range. You decide when, how and how much to buy/order in the most efficient way.
 <br/>
 <br/>
 Your responsibility is to manage purchase quantities and timing in line with stock level and sales demand to maximize the rotation, minimize the working capital (the slow movers and aged products) while ensuring product availability (less out of stocks). Managing the whole processes from the Supplier order till the customer delivery. Within the team you will be reporting to Supply Chain Planning Manager.
 <br/>
 <br/>
 <strong>
  Responsibilities &amp; Duties
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Responsible for the product availability and stock level for defined product range: monitoring/planning and purchasing all products for the local business in accordance to company goals and rules.
  </li>
  <li>
   Coordinate the information in SAP on a daily basis, reacting to all messages and generating necessary purchase orders, transport orders and inform sales of expected delivery dates.
  </li>
  <li>
   An integrated responsibility for all goods flows from Univar suppliers to Univar customers for a product range. The planner coordinates when the timely and complete deliveries to customers are at risk.
  </li>
  <li>
   Shipments between Univar plants (Stock Transfer Orders).
  </li>
  <li>
   Shipping &amp; Custom clearings of inbounds with the logistics and customs team.
  </li>
  <li>
   Inventory management: Availability for sales, total inventory to target, access inventory reduction, manage and report Bad inventory with Sites, Product management and Sales, re-orderpoints and safety stocks, hub and spoke network, lead-times.
  </li>
  <li>
   Liaise with Suppliers, Product Management &amp; Sales, Customer Service, Logistics, Operation and Financial department.
  </li>
  <li>
   Review forecasts according to market evolutions.
  </li>
  <li>
   To manage purchase related document flow.
  </li>
  <li>
   Responsible for maintenance of Planning Parameters (Master data).
  </li>
  <li>
   To pro-actively manage slow moving and aged stock through the business as appropriate.
  </li>
  <li>
   To investigate and document any non-compliance in supply flow, propose solutions to avoid repetition of non-compliance.
  </li>
  <li>
   To investigate and support in resolving supplier and customer complaints.
  </li>
  <li>
   Comply with all company processes, policies and guidelines.
  </li>
  <li>
   The duties described in this job description cover the main duties of the role but they are not exhaustive and will vary by country. You may be required to undertake additional or other duties as necessary to meet the needs of the business.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications &amp; Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Minimum education: Bachelor&rsquo;s degree in engineering, business administration, supply chain or equivalent advantageous
  </li>
  <li>
   Minimum 5 years of relevant working experience and understanding of working in an international environment, previous experience within purchasing, international trade import-export operations advantageous as well as retail or chemical experience
  </li>
  <li>
   Good knowledge in MS Office, especially advance level of Excel is mandatory, knowledge in SAP is a must
  </li>
  <li>
   Good skills in local language and fluent skills in English
  </li>
  <li>
   You are proactive, reliable and service minded and able to work focused under pressure
  </li>
  <li>
   Strong communication and negotiation skills, and stake holder relations
  </li>
  <li>
   High level of ownership is required
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  It takes people like you
 </strong>
 and a global network of more than 9,500 employees
 <strong>
  to build a company where the best people want to work.
  <br/>
  <br/>
 </strong>
 As a valued Univar Solutions employee, you understand that we are more than a distribution company. From delivering vital ingredients for food and nutrition, to helping keep drinking water safe, our company is dedicated to improving quality of life with our customers, suppliers and partners as
 <strong>
  we serve the world&rsquo;s most essential industries.
  <br/>
  <br/>
 </strong>
 <strong>
  We are committed to a diverse workforce and a culture of inclusion.
 </strong>
 Together, we are building a culture that acknowledges the unique experiences, perspectives and expertise of individuals and provides the development and growth opportunities to empower us to redefine our industry.
 <br/>
 <br/>
 Univar Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on their race, gender, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, or other protected classification.
</div>


Supply Chain Planning Specialist

Kraft Heinz

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <strong>
  About Job
  <br/>
  <br/>
 </strong>
 We have an excellent opportunity available for a Customer Service Specialist to make a difference at Kraft Heinz. You&rsquo;ll be working in a high-performing team, alongside peers who are always trying to reach the next level.
 <br/>
 <br/>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 In this position, ensuring robust and effective order processing methods. Working in SAP and Excel to input and process orders and deliveries to ensure optimal flow of goods to customers.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Support demand planning team and sales team on building forecasts and plans to drive growth in IMS.
  </li>
  <li>
   Securing monthly turnover of business unit by issuing invoicing on SAP on time and doing monthly reconciliations with Finance team.
  </li>
  <li>
   Analyzing customer service metrics and providing insights to stakeholders to inform business decisions.
  </li>
  <li>
   OTIF focuses on each order. Good communication with logistics manager, demand planner and customers to ensure availability of products in accordance with SNOP Meetings.
  </li>
  <li>
   Dealing with customer queries (price enquiries- tracking of orders etc.)
  </li>
  <li>
   Driving service excellence through customer service team in order to meet or exceed customer service expectations.
  </li>
  <li>
   Ensuring understanding of customer service needs and driving service projects to meet or exceed them etc.
  </li>
  <li>
   Focusing on CS KPIs as OTIF &amp; CFR for each order. Ensuring product availability through good communication with logistics, demand and customers as aligned in SNOP meetings.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Degree is in Engineering- Business Management- International Trade or relevant degrees.
  </li>
  <li>
   1-3 years of S&amp;OP and Logistic related activities (customer service- demand &amp; supply- logistic execution)
  </li>
  <li>
   Advanced knowledge of Excel (data filters- VLOOKUP- Pivot Tables)
  </li>
  <li>
   Strong analytical and problem-solving skills
  </li>
  <li>
   Ability to communicate with excellence and simplify issues in comprehensive plan for action
  </li>
  <li>
   Advanced knowledge of SAP OTC processes- ERP Programs
  </li>
  <li>
   Preferably fluent in English
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About Us
  <br/>
  <br/>
 </strong>
 The Kraft Heinz Company is one of the largest food and beverage companies in the world, with eight $1 billion+ brands and global sales of approximately $25 billion. We&rsquo;re a globally trusted producer of high-quality, great-tasting, and nutritious foods for over 150 years. Our brands are truly global, with products produced and marketed in over 40 countries. These beloved products include condiments and sauces, cheese and dairy, meals, meats, refreshment beverages, coffee, infant and nutrition products, and numerous other grocery products in a portfolio of more than 200 legacy and emerging brands.
 <br/>
 <br/>
 No matter the brand, we&rsquo;re united under one vision To sustainably grow by delighting more consumers globally. Bringing this vision to life is our team of 39,000+ food lovers, creative thinkers, and high performers worldwide. Together, we help provide meals to those in need through our global partnership with Rise Against Hunger. We also stand committed to responsible, sustainable practices that extend to every facet of our business, our consumers, and our communities. Every day, we&rsquo;re transforming the food industry with bold thinking and unprecedented results. If you share our passion &ndash; and are ready to create the future, build a legacy, and lead as a global citizen &ndash; there&rsquo;s only one thing to do join our table and let&rsquo;s make life delicious!
 <br/>
 <br/>
 Our Culture of Ownership, Meritocracy &amp; Collaboration
 <br/>
 <br/>
 We're not afraid to think differently. Embrace new ideas. Dream big. We empower our people at every level &ndash; from entry-level intern to senior leader &ndash; to own their work. We share a responsibility to think like Owners &ndash; to be mindful of the collective and sustained success of Kraft Heinz &ndash; which we apply to every situation, every day. As part of Kraft Heinz, you're supported to grow and achieve. You&rsquo;re expected to bring your authentic self to work every day, to lead with humility, and drive outstanding performance at every level &ndash; and you&rsquo;ll be rewarded. You&rsquo;re given opportunities to leave a mark and build a legacy. But you won&rsquo;t do it alone. You&rsquo;re supported by passionate teammates along the way, and our collective, collaborative spirit fuels our incredible progress.
 <br/>
 <br/>
 Location(s)
 <br/>
 <br/>
 Istanbul Branch
 <br/>
 <br/>
 <strong>
  Kraft Heinz is an Equal Opportunity Employer &ndash; Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes
 </strong>
 <strong>
  .
 </strong>
</div>


Customer Service Specialist

Explore 141+ Supply planner in Istanbul this January. Find roles across top companies and apply now to boost your career.

141 supply planner jobs IN Istanbul

Fulfillment Planner

Demand Planner

Demand Planner

HUB APMEA Supply Planning Manager

Customer Service Coordinator

Supply Chain Planning Specialist

Customer Service Specialist