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customer support representative Jobs in Lahore

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support executive

SoftConsults

Job Description: We are looking for a detail-oriented and proactive Accounts &amp; Support Executive to join our team. This role combines financial administration with customer and operational support. The ideal candidate will assist with daily accounting tasks, manage client inquiries, and help ensure smooth internal processes while maintaining high levels of accuracy and professionalism.Key Responsibilities Accounting/Support Responsibilities<ul><li>Handle daily bookkeeping tasks, including invoices, receipts, payments, and data entry.</li><li>Prepare and reconcile bank statements and financial records.</li><li>Support in generating monthly financial reports and summaries.</li><li>Assist with vendor and customer account management.</li><li>Maintain proper documentation and filing of financial records.</li><li>Coordinate with the finance team for audits, budgeting, and month-end closing.</li><li>Respond to customer inquiries through phone, email, or chat with professionalism and clarity.</li><li>Provide product/service information and resolve basic client issues.</li><li>Coordinate with internal teams to ensure timely issue resolution.</li><li>Assist with order processing, account updates, and data management.</li><li>Prepare reports, presentations, and documentation as required.</li><li>Support office operations and administrative tasks as needed.</li></ul>Required Skills &amp; Qualifications<ul><li>Bachelor&rsquo;s degree in Accounting, Finance, Business Administration, or a related field.</li><li>1&ndash;2 years of experience in accounting or client support roles (freshers with strong skills may be considered).</li><li>Proficiency in MS Office (Excel, Word) and accounting software (e.g., Tally, QuickBooks, Zoho Books).</li><li>Basic understanding of accounting principles and financial processes.</li><li>Strong communication skills (both written and verbal).</li><li>Ability to multitask, prioritize tasks, and work independently.</li><li>Excellent attention to detail, accuracy, and problem-solving abilities.</li></ul>Job Types: Full-time, FresherPay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

Support Executive

ibex

<div>
 Data Support Executive will be responsible to make reports as per the requirements, do the audit on reports made by Reporting Officers, perform all on demand tasks, highlight weak areas of production, suggest methods for improvement, analyze the reports and share the trend of production. This person should have strong English communication skills, intellectual skills, be a quick learner, accuracy in production, proven ability to use Ms Office mainly Excel which require different dashboards and Complex reports. The energy, motivation and positive attitude to play an effective and important role in a dynamic, growing technology-based company.
 
 
 
 Responsibilities
 
 
 
 <ul>
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 To deliver all reports as assigned and meeting deadlines
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 Random Audit on reports both internal and external.
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 Analysis on MIS reports and suggest management the plan for improvement in production
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 Monitor key performance indicators (KPIs).
 </li>
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 Random Audit on Operations reports and processes
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 Highlight and neutralize weak areas and leakages to maximize outcome.
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 Provides support to senior management in making decisions by analyzing core performance indicators.
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 Develop graphs, reports, and presentations of project results.
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 Perform basic statistical analyses for projects and reports.
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 Create and present quality dashboards.
 
 
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 </ul>
 
 Qualifications
 
 
 
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 Experience: Atleast 1 year of experience on management reporting and analysis/business development
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 Education: Minimum bachelors, MBA (optional)
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 MS Office especially Excel and PowerPoint
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 Excellent written and verbal communication skills
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 Strong Analytical &amp; Problem-Solving skills
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 </ul>
</div>

Data Support Executive

Programmers Force

Job OverviewWe are looking for a Client Support Executive to join our growing team. The ideal candidate will be responsible for providing timely, professional, and high-quality support to our international clients, ensuring client satisfaction and long-term retention. This role requires strong communication skills, problem-solving ability, and a customer-first mindset in a SaaS/tech-driven environment.Key Responsibilities<ul><li>Act as the first point of contact for clients via email, chat, and calls.</li><li>Resolve client queries, issues, and complaints in a timely and professional manner.</li><li>Understand product features and workflows to guide clients effectively.</li><li>Coordinate with internal teams (Product, Engineering, Sales) to resolve technical or service-related issues.</li><li>Track, document, and follow up on client issues using CRM or ticketing tools.</li><li>Maintain high customer satisfaction (CSAT) and ensure SLA compliance.</li><li>Assist in onboarding new clients and provide product walkthroughs when required.</li><li>Identify recurring issues and share insights with the product/support teams for improvement.</li><li>Maintain accurate records of client interactions and support activities.</li></ul>Required Skills &amp; Qualifications<ul><li>Bachelor&rsquo;s degree in Business, IT, or a related field.</li><li>1&ndash;3 years of experience in client support, customer success, or customer service (SaaS/IT preferred).</li><li>Excellent verbal and written communication skills in English.</li><li>Strong problem-solving and analytical skills.</li><li>Ability to handle international clients and work in night or rotational shifts.</li><li>Familiarity with CRM, ticketing systems, or helpdesk tools is a plus.</li><li>Customer-centric attitude with a calm and professional approach.</li></ul>Preferred Skills<ul><li>Experience supporting B2B or SaaS products.</li><li>Understanding of SLAs, KPIs, CSAT, and client retention metrics.</li></ul>*Job Type: Full-timePay: Rs65,000.00 - Rs150,000.00 per monthWork Location: In person

Client Support Executive

TA Solutios

Position: Legal Case Support Executive (UK Process)Company: XenonDev Location: Onsite, LahoreAbout the Role: XenonDev is hiring a Legal Case Support Executive for our UK-based client working in the domestic abuse support sector. The ideal candidate will handle inbound and outbound calls, manage sensitive case discussions, and maintain accurate communication records with professionalism and empathy.Key Responsibilities:<ul><li>Handle calls related to legal case work in the domestic abuse domain.</li><li>Communicate effectively with clients and authorities in the UK region.</li><li>Maintain detailed and confidential call notes and records.</li><li>Collaborate with the internal legal support team for case follow-ups and updates.</li><li>Ensure empathy, accuracy, and professionalism in every interaction.</li></ul>Requirements:<ul><li>Excellent spoken and written English (UK communication experience preferred).</li><li>Prior experience working with UK clients or processes.</li><li>Strong communication, listening, and documentation skills.</li><li>Ability to handle sensitive topics with discretion and compassion.</li></ul>Type: Full-time / Onsite Company: XenonDevIf you meet the above requirements and want to contribute to a meaningful cause, please send your CV to careers@xenondevs.comJob Type: Full-timePay: Rs60,000.00 - Rs100,000.00 per monthWork Location: In person

Legal Case Support Executive

H-Verse Group of Companies

<ul><li>Customer Care Representative</li></ul>Acts as the first point of contact for customers needing assistance. In industries like telecom or banking, CSE's resolve issues related to billing, account updates, or service disruptions through inbound calls or live chat.<ul><li>Technical Support Specialist</li></ul>CSE's often troubleshoot software glitches, login errors, or integration problems. They collaborate with technical teams and guide customers through complex issues, often using screen-sharing tools or step-by-step guides.<ul><li>Onboarding Support Executive</li></ul>CSE's assist new customers post-sale by helping them set up their accounts, understand product features, and ensure a smooth transition from sales to active use.<ul><li>Order and Delivery Coordinator</li></ul>In e-commerce or logistics companies, CSE's track orders, resolve shipping delays, and process returns. For instance, Amazon&rsquo;s support team handles over 20 million inquiries monthly, many of which involve delivery tracking.<ul><li>Feedback and Survey Agent</li></ul>CSE's are tasked with gathering customer feedback after service interactions. This data helps companies improve their offerings and customer experience. In the healthcare sector, for example, patient satisfaction surveys are often handled by support teams.<ul><li>Social Media Support Executive</li></ul>As customers increasingly turn to platforms like Twitter or Instagram for help, CSE's monitor and respond to inquiries or complaints publicly, playing a role in both support and brand reputation.<ul><li>Product Education Specialist</li></ul>In sectors like consumer electronics or EdTech, CSE's help customers understand how to use a product effectively. This might involve conducting webinars, sharing tutorials, or updating knowledge base content.<ul><li>Billing and Payments Agent</li></ul>CSE's address queries around invoices, payment failures, refund requests, or pricing plan changes.Job Type: Full-timePay: Rs80,000.00 - Rs90,000.00 per monthWork Location: In person

Customer Support Executive (Female)

3D Lifestyle

Job descriptionCompany profile &amp; Job DescriptionAbout the Company:3D Lifestyle is Pakistan's largest Medical Aesthetic Center with 27+ Centers nationwide. 3D Lifestyle is a UK based international Company which is currently operating in 20 different countries. 3D Lifestyle provides Non-Surgical medical treatments like Laser hair Removal, Body Contorting, Anti Aging, Collagen facial, Hydra facial, Skin Rejuvenation, Tattoo removing etc.Our Organizational Culture :3D Lifestyle is a workplace where our employees are engaged and they work together on all work related projects and help where necessary. Our employees are knitted together, not separated. We embrace new ideas by our employees . We truly believe that a positive culture comes from being mindful, and respecting your coworkers, and being empathetic and that's our core belief. Hence, 3D lifestyle is definitely a workplace where there will be a smile on your face &amp; laughter as when you are at your desk, or walking down the hallway or the moment when you stepped into the office. You hear people having conversations and having a good time in the midst of high stress level with intense focus.3D Lifestyle is urgently looking for a &quot;Business Support Executive&quot;.Education :B.com, BSc, BBA, M.Com, or 2 years associate degree or any other relevant degree.(Must be a graduate)Requirements &amp; Skills:<ul><li>Confident personality</li><li>Excellent Communication Skills (Written &amp; Verbal)</li><li>MS Office (Excel, word)</li><li>Computer Literate</li><li>Proactive personality</li></ul>Experience :Minimum 6 months of experience in a call center or in any other customer service is mandatory for this position.Gender: Females are highly encouraged to apply.Location: Johar Town, Lahore.Candidates who can join immediately would be preferred.Job Types: Full-time, ContractWork Location: In person

Business Support Executive - (Lahore)

Ziz Tech

Job Opportunity &ndash; Sales Executive (Fresh Graduates)We are hiring fresh graduates who are fluent in English and interested in sales. This is an office-based job with UK clients. Training will be provided.Job Responsibilities<ul><li>Make calls to UK business clients</li><li>Communicate fluently in English</li><li>Handle customer queries politely</li><li>Generate and close sales</li><li>Follow up through calls and emails</li></ul>Who Can Apply<ul><li>Fresh graduates only</li><li>Bachelor&rsquo;s degree required (BBA, Marketing, Business, Commerce, IT, or related)</li><li>Fluency in English (spoken &amp; basic written)</li><li>Strong interest in sales</li><li>Confident and friendly personality</li><li>No experience required (training provided)</li></ul>Salary &amp; Benefits<ul><li>PKR 50,000 &ndash; 70,000 fixed salary</li><li>Commission &amp; performance bonuses</li><li>Annual increments</li><li>EOBI</li><li>Team lunches &amp; rewards</li><li>Career growth opportunities</li></ul>Job Details<ul><li>Location: Al-Hafeez Shopping Mall, Gulberg III, Lahore</li><li>Days: Monday to Friday (Weekends Off)</li><li>Timing: 1:00 PM &ndash; 10:00 PM</li><li>Job Type: Full-time | On-site</li></ul>How to ApplyEmail: hr@ziz-tech.com WhatsApp: 0321-9498324Job Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthWork Location: In person

Sales & Customer Support Executive

Explore 1415+ Support executive in Lahore this January. Find roles across top companies and apply now to boost your career.