cab operator/dispatcher

inbound cab office telephonist Jobs in Islamabad

inbound cab office telephonist

taxi booking dispatcher-autocab/icabbi Jobs in Islamabad

taxi booking dispatcher-autocab/icabbi

taxi controller / call operator (autocab experience required) Jobs in Islamabad

truck dispatcher (haulier caller Jobs in Islamabad

truck dispatcher (haulier caller

taxi booking dispatcher autocab icabbi

Recruitment360

Role Description The Truck Dispatcher (Haulier Caller) is a full-time, on-site role based in Rawalpindi. This role coordinates daily truck movements, schedules pickups and deliveries, and communicates with drivers, clients, and internal teams to ensure efficient transport operations. Responsibilities include assigning routes, monitoring vehicle locations, adjusting schedules in response to delays or changing conditions, and maintaining accurate records of loads and dispatch activities. The Truck Dispatcher also manages documentation, handles phone and digital communication, resolves operational issues, and supports safety and compliance with company policies and relevant regulations. Qualifications<ul><li>Strong logistics and transportation coordination skills, including route planning, load scheduling, and fleet monitoring.</li><li>Effective communication skills for interacting with drivers, clients, and team members via phone, messaging apps, and email.</li><li>Solid organizational and time-management abilities to handle multiple dispatches, documentation, and follow-ups.</li><li>Competence with basic computer applications and dispatch or tracking software; ability to maintain accurate digital records.</li><li>Problem-solving skills to manage delays, last-minute changes, and operational issues calmly and efficiently.</li><li>Knowledge of road safety practices and basic transportation regulations relevant to trucking operations.</li><li>Ability to work on-site in Rawalpindi, including flexible hours or shifts when business needs require.</li><li>Previous experience in dispatching, transportation, or logistics is preferred; a relevant diploma or degree is an advantage.</li></ul>Pay: Rs50,000.00 - Rs65,000.00 per monthWork Location: In person

Truck Dispatcher (Haulier Caller

CALL BOX BPO

We are seeking an experienced Dispatcher to manage daily coordination across our transportation service lines. This is a live, phone-based coordination role, serving as the primary link between clients, drivers, and the office to ensure every trip runs on time and is accurately tracked.Shift: Rotational (includes evening/night hours) &mdash; details discussed at interviewSalary: Market competitive, based on experience &mdash; to be discussed at interviewResponsibilities:* Manage incoming and outgoing calls to coordinate pickups and drop-offs across multiple daily trips.* Create, book, and update trips in LimoAnywhere, including dispatching drivers and monitoring live trip status.* Communicate promptly and clearly with drivers and clients to resolve delays or last-minute changes.* Maintain accurate, up-to-date records of bookings, trip statuses, and follow-ups.* Prioritize and manage multiple live requests simultaneously without compromising accuracy.Requirements:* Hands-on experience with LimoAnywhere is required.* Prior experience in dispatch, transportation coordination, or a call center environment.* Good written and spoken English, with the ability to communicate professionally with international clients.* Strong organizational skills and the ability to remain composed under a fast-paced, high-volume workload.* Based in Islamabad, with the ability to work on-site and maintain punctual attendance.Preferred:* Experience coordinating with international clients (US/Canada)Pay: Rs30,000.00 - Rs50,000.00 per monthWork Location: In person

Dispatcher – Transportation Services | Islamabad (On-site, Full-Time)

Elaan Marketing

The Umrah Counselor Intern will assist in guiding and supporting prospective pilgrims throughout the Umrah booking process. The intern will learn about Umrah packages, documentation requirements, visa procedures, customer service, and sales while ensuring clients receive accurate information and excellent assistance.<ul><li>Assist clients with inquiries regarding Umrah packages, pricing, and travel schedules.</li><li>Guide customers on required documents for Umrah visa processing.</li><li>Support the preparation and verification of travel documents.</li><li>Maintain customer records and update the CRM/database.</li><li>Follow up with potential and existing clients via phone, WhatsApp, and email.</li><li>Coordinate with the operations team regarding bookings and travel arrangements.</li><li>Assist in handling customer complaints and resolving basic queries professionally.</li><li>Support promotional campaigns and lead generation activities.</li><li>Ensure compliance with company policies and service standards.</li><li>Perform other tasks assigned by the HOD.</li></ul>Requirements<ul><li>achelor's degree (completed or in progress) in Business Administration, Tourism &amp; Hospitality, Marketing, or a related field.</li><li>Fresh graduates are encouraged to apply.</li><li>Strong communication and interpersonal skills.</li><li>Proficiency in MS Office (Word &amp; Excel).</li><li>Basic knowledge of Umrah procedures is preferred but not mandatory.</li><li>Ability to work in a fast-paced environment.</li><li>Customer-oriented attitude with a willingness to learn.</li></ul>Note: Females are encourage to apply.Job: Onsite JobIncentives: As per company policyAddress: F7 Markaz, IslamabadJob Type: Full-timePay: Rs20,000.00 - Rs30,000.00 per monthWork Location: In person

Umrah Counselor Intern

P&S Logistics Pty Ltd.

We are seeking a driven, friendly, and outgoing individual to fill the position of Phone Centre Operator based within our Communication Centre in Islamabad, Pakistan.<ul><li>You will be responsible for taking inbound calls for all the customer enquiries and booking services for new and existing customers while building and maintaining strong relationships to ensure customer loyalty.</li><li>The successful applicant will have excellent customer service skills, excellent phone manner, along with the ability to profile customer needs, follow up with both providers and respond to customers with estimated bookings, pick up and delivery times for their vehicles in an efficient manner.</li></ul>Your primary role will consist of:<ul><li>Answering phone calls from customers in relevance to their vehicle bookings in Australia.</li><li>Follow up and informing customers of their estimated pickup and delivery times.</li><li>Assist customers with their general enquire</li><li>Recording and distributing messages.</li><li>Monitoring the emails and responding to them on time.</li></ul>You will also be required to perform:<ul><li>Customers follow-ups.</li><li>Follow-ups with carriers</li><li>Provide assistance and support to other staff members of the Communication Centre as directed by your manager.</li></ul>To be successful in this role you will have:<ul><li>A bubbly, friendly, outgoing, and professional personality.</li><li>Preferably the first language is English</li><li>Excellent communication skills &ndash; specifically inbound call.</li><li>Excellent organisational skills.</li><li>A strong customer focuses.</li><li>An ability to work in a close-knit team environment.</li><li>Ability to work in a fast-paced, pressured environment while remaining upbeat and positive.</li><li>Strong computer and administrative skills.</li><li>Ability to effectively handle customer queries and concerns in a positive manner.</li></ul>P&amp;S Logistics is your leading provider of local and nationwide vehicle transport and freight services, working alongside leading Australian carriers.<ul><li>Our buying power and industry knowledge not only makes us one of the most competitive in the market.</li><li>With over 10 years of experience, we understand the importance of quality service.</li><li>Join our amazing team of individuals who love putting people first and enjoy assisting customers with their inquires in a fast-paced environment.</li></ul>Job Types: Full-time, ContractPay: Rs70,000.00 - Rs80,000.00 per monthWork Location: In person

Customer Service Representative - Early Morning Shift

Home Pick

<div>
 
 We are looking for a detail-oriented Virtual Assistant to manage guest communication and bookings for our short-term rental properties while ensuring a high-quality guest experience.
 
 
 Key Responsibilities:
 
 
 
 Guest Communication:
 
 Interact with guests before, during, and after their stay via email, messaging platforms, and phone calls. Address inquiries, provide information, and resolve any issues promptly.
 
 
 Booking Management:
 
 Handle bookings, cancellations, and modifications using our property management software. Ensure all reservations are accurately recorded and updated.
 
 
 Property Coordination:
 
 Assist in coordinating check-ins and check-outs, ensuring that properties are ready for guests. Communicate with cleaning and maintenance teams as needed.
 
 
 Reviews and Feedback:
 
 Monitor guest reviews and feedback on various platforms. Respond to reviews professionally, addressing any concerns and thanking guests for positive comments.
 
 
 Reporting:
 
 Maintain accurate records of guest interactions, bookings, and issues. Provide regular reports to management on guest satisfaction and property performance.
 
 
 Guest Experience Management:
 
 
 
 Maintain a high standard of guest experience by ensuring timely communication, prompt issue resolution, and professional interactions with guests.
 
 
 
 
 
 Requirements
 
 
 
 Language Proficiency:
 
 Excellent command of English (spoken and written) is mandatory. Additional languages are a plus.
 
 
 Experience:
 
 2-3 years of prior experience in Airbnb, hospitality, or property management is required.
 
 
 Technical Skills:
 
 Proficiency in using communication tools (e.g., email, chat applications) and property management software. Proficient with computers and property management software. Familiarity with platforms like Airbnb, VRBO, and Booking.com is a plus.
 
 
 Organizational Skills:
 
 Strong organizational abilities with attention to detail. Ability to manage multiple tasks and prioritize effectively.
 
 
 Problem-Solving Skills:
 
 Proactive approach to resolving issues and providing solutions to enhance guest experience. Ability to handle difficult situations calmly and efficiently.
 
 
 Availability:
 
 Must be available to work 8 hours a day, 5 days a week, with flexibility to accommodate guest needs during peak times.
 
 
 Commitment:
 
 We are looking for candidates who are interested in building a long-term career in the industry and growing with the company.
 
 
 
 
 Benefits
 
 
 <ul>
 <li>
 
 Full-Time Remote Position
 
 
 </li>
 <li>
 
 Bi-Weekly Payroll Process
 
 
 </li>
 <li>
 
 Opportunity to work in a dynamic and fast-paced environment
 
 
 </li>
 <li>
 
 Contribute to creating memorable experiences for guests worldwide
 
 
 </li>
 <li>
 
 Gain experience in the thriving short-term rental industry
 
 
 </li>
 </ul>
</div>

Airbnb Associate - Pakistan Remote

Motive

<div><div>Who we are:

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves nearly 100,000 customers &ndash; from Fortune 500 enterprises to small businesses &ndash; across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

Visit gomotive.com to learn more.</div><div>
<h3 class="jobSectionHeader">
About the Role:</h3>

As a Senior Billing Specialist , you will serve as the main point of contact for all billing-related inquiries. You will be responsible for billing and processing charges, researching outstanding billing items, generating invoices, reviewing and validating refunds, and continuously providing feedback to the management team with inaccurate findings to solve problems and fine-tune processes. You will interact with internal departments to ensure the timely handling and resolution of cases and assist our sales team in an operational capacity to close a sale and generate quotes. This will require an intimate understanding of how the Quote-to-Cash process works and being able to troubleshoot issues as they come up. Motive is seeking an ambitious individual with strong organizational skills and a high level of attention to detail and accuracy to join our focused and motivated team.
<h3 class="jobSectionHeader">
What You'll Do:</h3>
<ul>
<li>Oversee the billing status of accounts by researching and resolving any billing inconsistencies, errors, and assisting in clearing all lender requirements</li>
<li>Analyze billing documents and other data for accuracy and completeness, acquiring missing or correcting data when necessary</li>
<li>Create customized funding invoices specific to each lender for the VF deals, ensuring timely billing and accuracy.</li>
<li>Escalating any discrepancies in documentation to the relevant departments.</li>
<li>Collaborate cross functionally between Sales, CS, Accounts Management, and Order Management to resolve or expedite issues.</li>
<li>Timely invoicing with accuracy.</li>
<li>Handle all billing-related cases, especially concerns related to tax issues, lender fee issues, or VF Invoice adjustments.</li>
<li>Manage the complete billing cycle, encompassing the identification and resolution of any related discrepancies or issues.</li>
<li>Ensure proper period cut-off for month-end close procedures.</li>
<li>Be the point person to answer billing-related support cases.</li>
<li>Support vendor operations and address any related concerns.</li>
<li>Work closely with other functional teams to ensure sales orders are fulfilled timely, resolve outstanding issues, and ensure data quality and accuracy</li>
<li>Provide accurate and timely reporting.</li>
<li>Generate reports based on specified needs</li>
<li>Able to run audits, identify root causes and provide timely resolution</li>
<li>Comfortable working with spreadsheets, internet applications, and ERP systems</li>
<li>Maintain the integrity and accuracy of data while entering it into various electronic systems</li>
<li>Evaluate the billing process and recommend improvements where possible</li>
<li>Handle card and ACH chargebacks end-to-end, including intake, investigation, evidence packaging, representation, and outcome booking, ensuring adherence to network/bank timelines and Motive policies.</li>
<li>Manage cancellations and early terminations, validating eligibility, coordinating with cross-functional stakeholders, and ensuring accurate billing adjustments, credits, and held-to-contract fees.</li>
<li>Support Enterprise (ENT) billing by reviewing complex contracts, validating pricing and terms, and coordinating custom invoicing or schedules to ensure accurate and timely billing for strategic accounts.</li>
<li>Perform billing audits and reconciliations (e.g., invoice vs. usage, GL tie-outs, partner funding files), identifying root causes of discrepancies and driving corrective actions with relevant teams.</li>
<li>Maintain SOX-compliant documentation and audit trails for billing changes, refunds/credits, and write-offs, ensuring readiness for internal and external audits.</li>
<li>Available to work US Hours 9 to 6</li>
</ul><h3 class="jobSectionHeader">What We're Looking For:</h3>
<ul><li>2-3 years of experience in a Billing or Billing-related role</li>
<li>Independent self-starter and adaptable in a fast-paced and changing environment</li>
<li>Excellent communication skills (written and verbal)</li>
<li>High level of attention to detail</li>
<li>Ability to work well with ambiguity, solve problems, and think on your feet</li>
<li>Expertise with Google Suite and Microsoft Office</li>
<li>A good command of Excel and Google Sheets</li>
<li>Comprehensive knowledge of Zuora is a plus</li>
<li>Expertise in Salesforce.com is a plus</li>
<li>Bachelor's (BA/BS) degree in accounting or finance is a plus</li></ul></div> 
<div>
Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.

Please review our Candidate Privacy Notice here.

UK Candidate Privacy Notice here.

The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.

All job postings are for existing vacancies. Please note; some interviews or new-hire training sessions may be held in person at one of our global offices.</div></div>

Senior Billing Specialist