medical billing team lead Jobs in Rawalpindi

medical billing team lead

business development lead Jobs in Rawalpindi

business development lead

e-commerce team lead

general manager

marketing team leader

team lead

Amigos BPO

<div>
 
 Job Description
 
 
 
 Nation&rsquo;s premier BPO network,
 
 Amigos BPO, LLC
 
 is looking for an enthusiastic, goal driven TEAM LEAD for our outbound campaigns. An ideal candidate would posses excellent leadership and communication skills and a flair to drive the team to deliver quality as well as substance.
 
 
 
 Description
 
 
 
 The purpose of this role is to ensure the day to day management of a team of Sales Agents, driving daily, weekly and monthly targets within an Outbound Sales environment.
 
 
 Sales Management
 
 
 <ul>
 <li>
 Manage and drive sales team target and performance
 </li>
 <li>
 Develop the sales team through coaching and training and identifying skills gaps
 </li>
 <li>
 Plan, conduct and document coaching and training sessions in order to develop agents skills and knowledge to improve sales performance
 </li>
 <li>
 Measure and manage the Sales Agent team to ensue out-of-line situations are immediately addressed
 </li>
 <li>
 Communicates information in a timely, accurate and understood manner to all sales team members
 </li>
 <li>
 Ensure that all Human Resources policies and procedures are observed
 
 
 </li>
 </ul>
 Communication and Feedback
 
 
 <ul>
 <li>
 Conduct team briefs as scheduled by the work force management team and inline with the weekly focus agenda set by the Operations Manager.
 </li>
 <li>
 Ensure regular feedback is given to Sales Agents with regards to action plans that have been set
 </li>
 <li>
 Ensure all relevant business communications are communicated to the sales team as and when required.
 
 
 </li>
 </ul>
 Reporting and Administration
 
 
 <ul>
 <li>
 Track and accurately update operational performance files for Sales Agents on a weekly basis.
 </li>
 <li>
 Compiling and sending reports as required by the business for relevant updates.
 
 
 </li>
 </ul>
 Customer Satisfaction
 
 
 <ul>
 <li>
 Drive the focus on improving the customer experience on every interaction through call listening, quality checking, coaching and feedback.
 </li>
 <li>
 Work to resolve all customer queries that are escalated or are identified as detracting from the positive customer experience that we intend to generate.
 </li>
 <li>
 Dive sales teams performance on systems and all metrics in accordance to the contractual obligation.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Graduate or equivalent
 </li>
 <li>
 2 &ndash; 3 years experience driving Sales performance in a Team Leader/Supervisory role
 </li>
 <li>
 Experience in an environment using a dialer
 </li>
 <li>
 Must have outbound sales experience working towards a target
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 <ul>
 <li>
 Uncapped commission opportunity
 </li>
 <li>
 Highly driven and high energy individual to deliver in a target driven environment and is hungry for success
 </li>
 <li>
 Self motivated and enthusiastic to meet high sales targets
 </li>
 <li>
 Ability to cope under demanding pressure
 </li>
 <li>
 Able to deliver daily, weekly and monthly targets
 </li>
 <li>
 Ability to direct and be a mentor on the sales ground by actively working to attain everyday sales objectives.
 </li>
 <li>
 Demonstration of positive team player spirit and cooperative sales skills within the organization
 </li>
 <li>
 Excellent team builder and motivator who will thrive on working closely with the team to achieve targets
 </li>
 </ul>
</div>

Team Lead – Sales

Trend Wave Solutions

Job Title: E-commerce Team LeadCompany: Trend Waves Solutions Location: Onsite - Techno city 2, 6th Road, Rawalpindi Job Type: Full-TimeAbout Trend Waves SolutionsTrend Waves Solutions is a fast-growing e-commerce company specializing in global marketplaces. We operate across the US, UK, and Canada markets, delivering high-quality products and scalable online business solutions.Job OverviewWe are seeking a highly experienced E-commerce Team Lead to manage and scale our operations across major platforms including Amazon, eBay, and Walmart. The ideal candidate will lead a team handling multiple business models and ensure consistent growth, profitability, and operational excellence.Key Responsibilities<ul><li>Lead, manage, and mentor a team working across Amazon, eBay, and Walmart marketplaces</li><li>Oversee operations in US, UK, and Canada markets</li><li>Develop and implement strategies for business growth and scalability</li><li>Manage and optimize multiple models including:</li><li>Arbitrage (Online/Retail)</li><li>Wholesale</li><li>Drop shipping</li><li>Private Label</li><li>Monitor account health, performance metrics, and compliance across all platforms</li><li>Analyze sales data, market trends, and competitor performance</li><li>Coordinate with product sourcing, logistics, and customer support teams</li><li>Ensure smooth order fulfillment, inventory management, and listing optimization</li><li>Troubleshoot account issues, suspensions, or policy violations</li></ul>Requirements<ul><li>3&ndash;5+ years of hands-on experience in e-commerce (Amazon, eBay, Walmart)</li><li>Proven experience managing a team</li><li>Strong knowledge of:</li><li>Arbitrage, Wholesale, Dropshipping, and Private Label models</li><li>Experience working in international markets (US, UK, Canada)</li><li>Familiarity with tools like Helium 10, Jungle Scout, Keepa, etc.</li><li>Strong analytical, leadership, and decision-making skills</li><li>Excellent communication and reporting abilities</li></ul>Preferred Qualifications<ul><li>Experience handling high-volume seller accounts</li><li>Knowledge of marketplace policies and compliance</li><li>Ability to scale new product launches and brands</li></ul>What We Offer<ul><li>Competitive salary package</li><li>Performance-based incentives</li><li>Career growth opportunities</li><li>Professional and collaborative work environment</li></ul>Job Type: Full-timePay: From Rs100,000.00 per monthExperience:<ul><li>E-Commerce: 3 years (Preferred)</li></ul>Work Location: In person

E-commerce Team Lead

Blu Sky VAS LLC

About Us:Blu Sky VA is a leading provider of business process outsourcing solutions, offering virtual assistance, customer support, and back-office services to clients worldwide. Our innovative, collaborative work environment is dedicated to delivering exceptional results and ensuring client success.Job Title: Team Lead &ndash; Business DevelopmentDepartment: Business Development Reporting To: Business Development Manager Location: Bahria Town Phase-7 Rawalpindi Shift: Night / Evening (US) Employment Type: Full-timeJob SummaryWe are seeking a highly motivated Team Lead &ndash; Business Development to manage and drive outbound sales operations across BPO, IT Services, and Real Estate international campaigns. The ideal candidate will have hands-on experience in cold calling, lead qualification, and team leadership within KPI-driven environments. This role requires a balance of strong people management, sales execution, and performance analytics.Key ResponsibilitiesTeam Leadership &amp; Operations<ul><li>Lead and manage a team of Business Development Executives (BDEs) working on international outbound campaigns.</li><li>Ensure daily, weekly, and monthly targets for calls, transfers, and meetings are consistently achieved.</li><li>Monitor attendance, punctuality, shift adherence, and productivity in line with BPO standards.</li><li>Build a high-performance, accountable, and result-oriented team culture.</li></ul>Training, Coaching &amp; Quality Assurance<ul><li>Deliver onboarding and ongoing training for BDEs on scripts, pitch delivery, objection handling, and campaign-specific requirements.</li><li>Conduct call monitoring, live audits, and quality evaluations to maintain high call standards.</li><li>Provide one-on-one coaching and corrective action plans for underperforming team members.</li><li>Ensure compliance with internal QA benchmarks and client expectations.</li></ul>Outbound Sales &amp; Lead Qualification<ul><li>Oversee high-volume outbound cold calling activities for IT services, real estate, and other international offerings.</li><li>Personally participate in cold calling when required to support targets and set performance benchmarks.</li><li>Ensure accurate lead qualification, meeting scheduling, and live transfers as per campaign guidelines.</li></ul>Performance Management &amp; Reporting<ul><li>Track, analyze, and optimize KPIs related to call volume, connect rates, transfer quality, and meeting conversions.</li><li>Prepare and share daily, weekly, and monthly performance reports with management and clients.</li><li>Identify trends, gaps, and improvement areas to enhance campaign efficiency.</li></ul>CRM &amp; Process Compliance<ul><li>Ensure 100% CRM compliance, including accurate call dispositions, lead stages, notes, and follow-ups.</li><li>Enforce follow-up SLAs and ensure timely handovers to sales closers or clients.</li><li>Coordinate with QA, operations, and account management teams for issue resolution.</li></ul>Key Performance Indicators (KPIs)Activity &amp; Productivity<ul><li>Total Dials (Team, Per Agent, Team Lead)</li><li>Example Targets:</li><li>350 calls/day per agent</li><li>2,800 calls/week (team)</li><li>250 calls/day (Team Lead)</li><li>Connect Rate: &ge; 60%</li></ul>Lead Quality &amp; Conversions<ul><li>Qualified Live Transfers: 5+ per agent/day</li><li>Transfer Acceptance Rate: &ge; 85%</li><li>Meeting Scheduled Rate from Connects: &ge; 2%</li><li>Meeting Show-Up Rate: &ge; 65%</li></ul>Quality &amp; Compliance<ul><li>Follow-Up SLA Compliance: &ge; 95%</li><li>Call Quality Score: &ge; 85%</li><li>CRM Accuracy &amp; Compliance: 100%</li></ul>Why Blu Sky VA?<ul><li>Growth Opportunities: Be part of a rapidly growing company with ample opportunities for career development and advancement.</li><li>Dynamic Work Environment: Work in a fast-paced, collaborative environment where your contributions directly impact our success.</li><li>Competitive Compensation: Enjoy a competitive salary along with additional benefits and perks.</li></ul>If you're passionate about sales, customer engagement, and driving business growth, we&rsquo;d love to hear from you! Join Blu Sky VA and be a part of our success story.Apply Now!Email: Interested candidates are invited to submit their resume and cover letter to hr@bluskyvas.com. Please ensure the subject line includes &quot;Team Lead Application - [Your Name]&quot; when submitting your resume and cover letter to hr@bluskyvas.com.What's App : +92 330 7496666Job Type: Full-timePay: Rs60,000.00 - Rs85,000.00 per monthWork Location: In person

Team Lead Business Development

Speak Viral

The Medical Billing Team Lead is responsible for overseeing daily billing operations, ensuring accurate and timely claim submissions, and guiding a team of billing specialists. This role combines hands-on billing expertise with leadership responsibilities to improve revenue cycle efficiency, maintain compliance, and support team performance.Key Responsibilities:<ul><li>Lead, mentor, and supervise a team of medical billing specialists</li><li>Review and ensure accuracy of medical claims, coding, and billing processes</li><li>Monitor claim submissions, denials, and reimbursements to optimize revenue cycle performance</li><li>Resolve complex billing issues, including denied or rejected claims</li><li>Ensure compliance with healthcare regulations, payer guidelines, and internal policies</li><li>Collaborate with coding, clinical, and administrative teams to streamline workflows</li><li>Track key performance indicators (KPIs) and prepare regular reports for management</li><li>Conduct team training and performance evaluations</li><li>Identify process improvements to increase efficiency and reduce errors</li></ul>Required Qualifications:<ul><li>High school diploma or equivalent (Associate&rsquo;s or Bachelor&rsquo;s degree preferred in healthcare administration or related field)</li><li>3&ndash;5+ years of medical billing experience</li><li>Prior experience in a supervisory or team lead role</li><li>Strong knowledge of medical billing systems, insurance processes, CPT/ICD coding, and EOBs</li><li>Familiarity with HIPAA regulations and healthcare compliance standards</li><li>Proficiency in billing software and Microsoft Office</li></ul>Skills and Competencies:<ul><li>Leadership and team management</li><li>Analytical and problem-solving skills</li><li>Strong attention to detail</li><li>Effective communication and interpersonal skills</li><li>Time management and organizational abilities</li><li>Ability to work in a fast-paced environment</li></ul>Job Type: Full-timePay: Rs70,000.00 - Rs120,000.00 per monthApplication Question(s):<ul><li>Will you be able to work in night shift(6pm to 3am)?</li><li>Will you be able to commute to Bahria Town Phase 7 Rawalpindi?</li></ul>Work Location: In person

Medical Billing Team Lead

Cloud Rexpo Pvt. Ltd.

Customer Support Lead / CX ManagerLocation: Bahria Phase 7, Rawalpindi (On-site) Job Type: Full-time Salary: PKR 80,000 &ndash; 100,000 (Based on experience)About the RoleWe are looking for a Customer Support Lead / CX Manager who can build systems, lead teams, and handle high-pressure situations in a fast-paced environment. This role is ideal for someone who goes beyond managing tickets and takes full ownership of customer experience.Key ResponsibilitiesOperations Management<ul><li>Oversee multi-channel support (calls, WhatsApp/chat, email)</li><li>Monitor live queues and ensure SLA adherence</li></ul>Escalation Handling (Critical)<ul><li>Manage high-priority customer complaints</li><li>Resolve driver disputes (earnings, behavior, fraud)</li><li>Handle safety-related incidents</li><li>Act as final decision-maker on complex cases</li></ul>SOPs &amp; Quality Control<ul><li>Develop and improve call scripts, templates, and escalation processes</li><li>Ensure consistent and high-quality customer interactions</li></ul>Team Leadership<ul><li>Conduct daily huddles and coaching sessions</li><li>Monitor agent performance and provide feedback</li><li>Manage performance reviews and improvement plans</li></ul>Customer Experience Ownership<ul><li>Improve rider and driver satisfaction</li><li>Identify and resolve key friction points in operations</li></ul>Cross-Functional Coordination<ul><li>Work closely with Operations, Tech, and Marketing teams</li></ul>Reporting &amp; Insights<ul><li>Track KPIs, analyze trends, and provide actionable insights</li></ul>RequirementsMust-Have Skills<ul><li>Strong communication skills (Urdu &amp; English required; Punjabi is a plus)</li><li>Proven leadership and team management experience</li><li>Ability to handle escalations and make decisions under pressure</li><li>Understanding of KPIs, SLAs, and performance metrics</li></ul>Good-to-Have<ul><li>Experience in ride-hailing, logistics, or BPO industry</li><li>Familiarity with CRM/ticketing systems</li><li>Exposure to automation tools or AI-based support systems</li></ul>Experience<ul><li>3&ndash;6 years of total experience</li><li>At least 1&ndash;2 years managing a support team (10&ndash;30 agents preferred)</li></ul>What We&rsquo;re Looking For<ul><li>Calm under pressure</li><li>Solution-oriented mindset</li><li>Strong ownership and accountability</li><li>High emotional intelligence</li><li>Fast decision-making ability</li></ul>Why Join Us?<ul><li>Opportunity to build and scale support systems</li><li>Leadership role with high ownership</li><li>Fast-growing and dynamic work environment</li></ul>Job Types: Full-time, Contract Contract length: 15 monthsPay: Rs80,000.00 - Rs100,000.00 per monthWork Location: In person

Team Lead – Customer Support

IZOC Solutions

SEO Team Lead (Technical &amp; Administrative) Location: Remote | Civic Centre, Phase 4, Bahria Town, Rawalpindi Timings: 5:00 PM &ndash; 9:00 PM Company: Silver Ant Marketing (SAM), a brand under IZOC Solutions Pvt. Ltd.About Silver Ant Marketing (SAM): At SAM, we don&rsquo;t just follow trends&mdash;we set them. As a full-scale digital marketing agency under the umbrella of IZOC Solutions, we specialize in SEO, PPC, content strategy, web development, and creative design. We're looking for a dynamic and skilled SEO Team Lead to spearhead our search engine strategies across a range of local and international client accounts.Role Purpose:To lead, execute, and optimize SEO strategies across technical, on-page, off-page, and enterprise domains&mdash;while managing a growing SEO team and collaborating cross-functionally to deliver real results for our clients.What You&rsquo;ll Be Doing:Strategy &amp; Execution<ul><li>Develop and implement comprehensive SEO strategies tailored to diverse client needs.</li><li>Optimize across keyword research, semantic SEO, technical SEO, rich snippets, local SEO, e-commerce SEO, international SEO, mobile/AMP, video/image SEO, voice search, and more.</li><li>Conduct thorough audits and troubleshoot issues affecting search visibility and performance.</li><li>Stay ahead of the curve with algorithm updates and integrate AI/automation for smarter SEO.</li></ul>Leadership &amp; Collaboration<ul><li>Manage and mentor SEO executives and analysts.</li><li>Allocate tasks via Asana, track progress, and resolve roadblocks.</li><li>Collaborate with Content, Development, PPC, and BD teams for holistic campaign success.</li><li>Handle client communication and convert SEO strategies into clear, actionable insights.</li></ul>Reporting &amp; Performance Tracking<ul><li>Weekly reports: Task progress, technical fixes, campaign status, team blockers.</li><li>Monthly reports: Performance metrics (GA4, GSC, Ahrefs), algorithm impact, workload analysis, and client retention indicators.</li><li>Contribute to proposal development and internal process enhancements.</li></ul>Tools You&rsquo;ll Be Working With:<ul><li>SEO &amp; Technical Auditing: Ahrefs, SEMrush, Screaming Frog, Sitebulb, DeepCrawl</li><li>Analytics &amp; Tracking: GA4, GSC, GTM, Data Studio</li><li>Structured Data: Schema, JSON-LD, Microdata</li><li>AI &amp; NLP: SurferSEO, Frase, MarketMuse, ChatGPT tools</li><li>Local &amp; International SEO: BrightLocal, GeoRanker, Whitespark</li><li>Collaboration &amp; Task Management: Asana, Slack, Google Workspace</li></ul>Requirements:<ul><li>3+ years in SEO, with at least 1 years in a leadership role</li><li>Deep technical SEO expertise and hands-on experience with tools like GA4, GSC, Screaming Frog, Ahrefs, SEMrush</li><li>Strong communication, leadership, and problem-solving skills</li><li>Bachelor&rsquo;s degree in Marketing, IT, or a related field (preferred)</li><li>Google Analytics or other relevant certifications (preferred)</li></ul>Key Deliverables Include:<ul><li>SEO strategy blueprints &amp; execution roadmaps</li><li>Technical &amp; content audit reports</li><li>Structured data implementation</li><li>Off-page/backlink strategy logs</li><li>Monthly performance and progress reports</li><li>Proposal contribution and team training documentation</li></ul>You&rsquo;ll Report To:<ul><li>General Manager Operations or Digital Marketing Manager</li><li>You&rsquo;ll also work closely with Business Development, Content, PPC, Development, and Design Teams</li></ul>What We Offer:<ul><li>Competitive salary package based on experience</li><li>Opportunity to lead a talented SEO team</li><li>Work on global client projects</li><li>A collaborative and creative work environment</li><li>Career growth and skill-building opportunities</li></ul>Job Type: Part-timePay: From Rs60,000.00 per monthExpected hours: 20 per weekWork Location: Remote

SEO Team Lead (Technical & Administrative)

sequel technologies

Location: Bahria Town Phase 7, Rawalpindi (Preference for residents of Bahria, DHA, or nearby areas)Company Description Sequel Technologies, a software company providing healthcare IT and medical billing services to the US market.Responsibilities<ul><li>Oversee and manage the end-to-end medical billing process using the company&rsquo;s EHR and billing software.</li><li>Ensure accurate and timely submission of claims, follow-ups on rejections/denials, and resolution of billing discrepancies.</li><li>Lead, mentor, and train the billing team on best practices, regulatory compliance, and software utilization.</li><li>Collaborate with product and development teams to provide feedback on billing workflow improvements within the EHR platform.</li><li>Monitor and report on key billing metrics, including claim turnaround times, denial rates, and revenue performance.</li><li>Ensure compliance with HIPAA, CPT, ICD-10, and payer-specific billing regulations.</li><li>Serve as the primary escalation point for complex billing issues, audits, and internal inquiries.</li><li>Develop and maintain standard operating procedures (SOPs) and documentation for billing workflows.</li><li>Participate in testing and implementation of new billing features, updates, or EHR system enhancements.</li></ul>Qualifications/Skills<ul><li>Bachelor&rsquo;s degree in Health Information Management, Healthcare Administration, or a related field (preferred).</li><li>5+ years of medical billing experience, with at least 2 years in a leadership or supervisory role.</li><li>Strong knowledge of EHR systems, medical coding (CPT, ICD-10), and billing workflows.</li><li>Hands-on experience with claim submissions, denials management, and payer communications.</li><li>Familiarity with revenue cycle management software and healthcare billing regulations.</li><li>Excellent leadership, communication, and problem-solving skills.</li><li>Analytical mindset with ability to interpret billing reports and drive process improvements.</li><li>Proficiency with Microsoft Office Suite; experience with SaaS-based EHR systems preferred.</li><li>Detail-oriented with strong organizational and multitasking abilities.</li></ul>Timings<ul><li>5:00 PM to 2:00 AM (Summer)</li><li>6:00 PM to 3:00 AM (Winters)</li></ul>Benefits<ul><li>Healthcare (OPD + IPD)</li><li>Entertainment Allowance</li><li>Cellular Allowance</li><li>Provident Fund</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Are you a resident of Bahria Town Phase 7/8 or DHA 1/2? If not, kindly state your area of residency</li><li>This role requires an on-site interview. Will you be available for that? (we don't entertain online interviews.)</li></ul>Location:<ul><li>Rawalpindi (Required)</li></ul>Work Location: In person

Explore 346+ Team lead in Rawalpindi this May. Find roles across top companies and apply now to boost your career.

346 team lead jobs In Rawalpindi

Team Lead – Sales

E-commerce Team Lead

Team Lead Business Development

Medical Billing Team Lead

Team Lead – Customer Support

SEO Team Lead (Technical & Administrative)

Medical Billing Team Lead