project manager

sales manager

operations team leader – contact centre Jobs in Doha

operations team leader – contact centre

project coordinator

team leader - engineering

team leader

Spectrum Solution W.L L

Job Title: Team Leader &ndash; Ooredoo Fiber Field SalesLocation: Doha, QatarJob Type: Full-TimeAbout the Role: We are looking for a dynamic Team Leader to drive and manage our field sales operations for Ooredoo Fiber. The ideal candidate will have strong leadership skills, operational expertise, and a proven track record in team management.Key Responsibilities:<ul><li>Lead, coach, and manage a team of field sales agents.</li><li>Monitor team performance and prepare operational reports.</li><li>Ensure targets for Ooredoo Fiber sales are met.</li><li>Provide guidance and support to team members to improve productivity.</li><li>Maintain effective communication with internal departments and stakeholders.</li></ul>Requirements:<ul><li>Previous experience as a Team Leader or in a leadership role. (2-5 years)</li><li>Field sales experience, preferably with Ooredoo Fiber or similar services.</li><li>Excellent communication and interpersonal skills.</li><li>Proficient in Microsoft Excel and general computer applications.</li><li>Strong organizational and problem-solving abilities.</li></ul>Benefits:<ul><li>Competitive salary</li><li>Training and career growth opportunities</li></ul>How to Apply: Interested candidates can apply directly through Indeed with an updated CV highlighting relevant experience.Job Type: Full-timeApplication Question(s):<ul><li>Valid QID </li><li>Immediate Joining </li></ul>Language:<ul><li>Hindi, English, Arabic (not mandatory) (Preferred)</li></ul>

Team Leader

Hyatt Regency Doha

<div><div>Summary<div>
About Hyatt Regency Oryx Doha:
Welcome to Hyatt Regency! One of Hyatt's very first brands of hotels and resorts, Hyatt Regency brings people together and fosters connections at more than 175 Hyatt Regency hotels and resorts worldwide.
The alluringly modern Hyatt Regency Oryx Doha is conveniently located close to Hamad International Airport and just a few minutes away from the heart of the city, the palm-fringed Corniche, National Museum of Qatar and Doha&rsquo;s business district. With its contemporary architecture and warm hospitality, the hotel creates the perfect ambience for business and leisure travelers through stress-free environment designed for productivity and peace of mind with the tools to stay connected and energized. 
About the role:
We are looking for colleagues who can quickly perpetuate a culture that embraces modern design and exceptional service, who have a passion for outstanding customer-tailored service that is both unique and authentic. We believe our guests select our hotel because of our caring and attentive colleagues who provide efficient service and create seamless, intuitive, signature experience making our guests&rsquo; stay free from stress and filled with success.
In your position as Team Leader you will be part of our talented Engineering team who is responsible for the overall maintenance and upkeep of the hotel&rsquo;s facilities and equipment. Among your key job responsibilities will be to lead the Engineering associates in their daily activities to effectively maintain the building and to identify efficient and cost-effective measures for continual improvement, supporting the overall advancement of the quality system.</div></div><div> 
Qualifications<div>
What we are looking for:
Relevant educational degree
Exceptional interpersonal skills showing care and the ability to connect and care for our guests
International experience in luxury hotel brands demonstrating adaptability to a range of cultures and environments
Desire to constantly learn and ambition to grow
Ability to work under pressure
Excellent English 
What we are offering:
Competitive tax free salary and benefits
Opportunities for career growth within the global company
Discounted rooms at Hyatt worldwide</div></div></div>

TEAM LEADER - ENGINEERING

Park Hyatt Doha

<div><div>Summary<div>
Park Hyatt Doha is a five-star luxury hotel set in Msheireb Downtown Doha, celebrated for its sophisticated rooms, comprehensive spa, and stunning skyline views from the signature Sora Rooftop Restaurant. We are looking for a dedicated and experienced Team Leader - Stewarding to join our hospitality team!
You will be responsible for overseeing the daily operations of the stewarding department, ensuring the cleanliness, organization, and maintenance of all kitchen equipment, dishware, and food preparation areas. This role requires strong leadership skills, a keen eye for detail, and a commitment to maintaining the highest standards of hygiene and safety.</div></div><div>
Qualifications<div><ul><li>
Minimum of 2-3 years of experience in Stewarding, with at least 1 year in a supervisory or leadership role, preferably within a high-volume hotel, restaurant, or catering operation.</li><li>
High School Diploma or equivalent; a degree or certificate in Hospitality Management or a related field is a plus.</li><li>
Thorough knowledge of commercial dishwashing equipment and industrial cleaning chemicals, as well as proper handling and safety procedures.</li><li>
Demonstrated knowledge of local Health and Safety/HACCP standards and regulations.</li><li>
Excellent leadership, communication, and interpersonal skills. Must be able to motivate and manage a diverse team.</li><li>
Ability to stand for long periods, lift heavy objects, and work in a hot, fast-paced environment.</li></ul>
If you&rsquo;re ready to take your career to new heights and be part of something truly special, we want to hear from you! Join us at Park Hyatt Doha &ndash; where luxury meets opportunity. 
Apply today and start your journey with us! 
________________________________________ 
Park Hyatt Doha is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</div></div></div>

TEAM LEADER - STEWARDING

Rosewood Doha

<div>
 Job Summary:&nbsp;Reporting to the Manor Club Assistant Manager, the Manor Club Team Leader is responsible for all aspects of guest service in the daily operation of the Manor Club Lounge and Apartment Lounge, always ensuring the highest levels of guest satisfaction.&nbsp;
 
 Essential Duties and Responsibilities:
 <ul>
 <li>
 Ensures brand standards have been implemented.
 </li>
 <li>
 Ensures that all the Food and Beverage Essentials are implemented.
 </li>
 <li>
 Responds to the results of the consumer audit and ensures that the relevant changes are implemented.
 </li>
 <li>
 Works closely with other Outlet associates in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
 </li>
 <li>
 Works in a supportive and flexible manner with other departments, in the spirit of &ldquo;We work through Teams&rdquo;.
 </li>
 <li>
 Maintains par stocks of all equipment and guest supplies as required.
 </li>
 <li>
 Seats, takes orders and serves food and beverage to guests according to the established sequence and procedures.
 </li>
 <li>
 Presents menu, answers enquiries, and makes suggestions regarding food, beverage, and service to restaurant guests.
 </li>
 <li>
 Clears and resets counters or tables at conclusion of each course.
 </li>
 <li>
 Fully conversant with all aspects of the Micros System.
 </li>
 <li>
 Computes bill and accepts payment.
 </li>
 <li>
 Performs the function of cashier as required.
 </li>
 <li>
 Verifies cash received ensuring only genuine money been collected.
 </li>
 <li>
 Verifies all credit cards presented by guest before to validity of the card.
 </li>
 <li>
 Strictly adheres to all policies and procedures issued by the Finance Department regarding cashiering and cash handling.
 </li>
 <li>
 Has a thorough knowledge and understanding of all food and beverage items in the menu and the ability to recommend Food and Beverage combinations and up sell alternatives. Standard Responsibilities
 </li>
 <li>
 Comply and adhere to the Rosewood company policies.
 </li>
 <li>
 Take on other tasks in addition to the ones stated, in a reasonable framework.
 </li>
 <li>
 Be a &ldquo;brand ambassador&rdquo; at all times and ensure brand integrity and clarity are always maintained.
 </li>
 <li>
 Model the company&rsquo;s culture, vision, mission, and core values at all times.
 </li>
 <li>
 Appear as a role model to Manor Club/Lounge department.
 </li>
 <li>
 Understands and strictly adheres to rules and regulations established in the associate handbook and the Hotel&rsquo;s policies concerning fire, hygiene and health and safety.
 </li>
 <li>
 Ensures high standards of personal presentation and grooming.
 </li>
 <li>
 Responds to changes in the Food and Beverage function as dictated by the industry, company and hotel.
 </li>
 <li>
 Conduct Hotel/Apartment Check In&rsquo;s and Check Out&rsquo;s according to Rosewood policies and SOP&rsquo;s.
 </li>
 <li>
 Ensure that Rosewood brand standards, LQA, FORBES, Sequence of service, product knowledge and all other departmental standards are implemented daily.
 </li>
 <li>
 Attends training sessions and meetings as and when required.
 </li>
 <li>
 Carries out any other reasonable duties and responsibilities as assigned.
 </li>
 <li>
 Elaborate daily closing reports when needed.
 </li>
 </ul>
 Confidentiality:
 <ul>
 <li>
 Whilst working for the company there will be access to a wide variety of confidential information concerning the company, guests, and associates. It is vital that all such information remains confidential and must not be disclosed to anyone outside the company, guests, and employees, unless otherwise stated.&nbsp;
 </li>
 </ul>
 Health &amp; Safety:
 <ul>
 <li>
 Be aware of and comply with safe working practices as laid down under the Health and Safety rules, regulations, and procedures as applicable to your place of work. This will include your awareness of any specific hazards at your workplace.
 </li>
 <li>
 The wearing of appropriate protective clothing provided by or recommended by the Company will be obligatory.
 </li>
 <li>
 Report any defects in the building, plant, or equipment according to hotel procedure.
 </li>
 <li>
 Ensure that any accidents to Associates, guests or visitors are reported immediately in accordance with correct procedures.
 </li>
 <li>
 Attend Fire, Health &amp; Safety training and be fully conversant with and abide by all rules concerning Fire, Health &amp; Safety.
 </li>
 <li>
 Be fully conversant with:
 </li>
 <li>
 Regulations
 </li>
 <li>
 Risk Assessments for your department
 </li>
 <li>
 Hotel Fire &amp; Bomb Procedures
 </li>
 </ul>
 Other:
 <ul>
 <li>
 The above description is not to be regarded as exhaustive. Other tasks and responsibilities of a broadly comparable nature may be added on a temporary or permanent basis, as appropriate.
 </li>
 <li>
 As the hotel&rsquo;s level of business varies considerably, there is a need for flexibility in attitude, approach and working hours.
 </li>
 </ul>
</div>

Lounge Team Leader

Hyatt Regency

<div>
 
 Organization- Hyatt Regency Doha
 
 
 
 
 Summary
 
 
 
 About Hyatt Regency Oryx Doha:
 
 
 Welcome to Hyatt Regency! One of Hyatt's very first brands of hotels and resorts, Hyatt Regency brings people together and fosters connections at more than 175 Hyatt Regency hotels and resorts worldwide.
 
 
 The alluringly modern Hyatt Regency Oryx Doha is conveniently located close to Hamad International Airport and just a few minutes away from the heart of the city, the palm-fringed Corniche, National Museum of Qatar and Doha&rsquo;s business district. With its contemporary architecture and warm hospitality, the hotel creates the perfect ambience for business and leisure travelers through stress-free environment designed for productivity and peace of mind with the tools to stay connected and energized.
 
 
 About the role:
 
 
 We are looking for colleagues who can quickly perpetuate a culture that embraces modern design and exceptional service, who have a passion for outstanding customer-tailored service that is both unique and authentic. We believe our guests select our hotel because of our caring and attentive colleagues who provide efficient service and create seamless, intuitive, signature experience making our guests&rsquo; stay free from stress and filled with success.
 
 
 In your position as Team Leader you will be part of our talented Engineering team who is responsible for the overall maintenance and upkeep of the hotel&rsquo;s facilities and equipment. Among your key job responsibilities will be to lead the Engineering associates in their daily activities to effectively maintain the building and to identify efficient and cost-effective measures for continual improvement, supporting the overall advancement of the quality system.
 
 
 
 Qualifications
 
 
 
 What we are looking for:
 
 
 Relevant educational degree
 
 
 Exceptional interpersonal skills showing care and the ability to connect and care for our guests
 
 
 International experience in luxury hotel brands demonstrating adaptability to a range of cultures and environments
 
 
 Desire to constantly learn and ambition to grow
 
 
 Ability to work under pressure
 
 
 Excellent English
 
 
 What we are offering:
 
 
 Competitive tax free salary and benefits
 
 
 Opportunities for career growth within the global company
 
 
 Discounted rooms at Hyatt worldwide
</div>

Team Leader - Engineering

Vistas Global

Position: B2B2C Team LeaderWe are seeking an experienced and driven B2B2C Team Leader to oversee and guide a field sales team operating across corporate and government sectors. The ideal candidate will have previous experience leading a sales team, strong communication abilities, and the capability to motivate and support team members to achieve performance targets.Key Responsibilities:<ul><li>Lead, coach, and support a team of B2B2C Outdoor Sales Executives in daily field activities.</li><li>Conduct visits to assigned government and corporate locations and support team members during client engagements.</li><li>Ensure team members are meeting daily, weekly, and monthly sales targets.</li><li>Monitor performance, provide feedback, and implement improvement plans when needed.</li><li>Assist in onboarding new team members and provide ongoing training.</li><li>Coordinate daily schedules, routes, and sales assignments for the team.</li><li>Manage reporting, documentation, and pipeline updates accurately and in a timely manner.</li><li>Maintain high levels of customer satisfaction by ensuring professional service delivery and issue resolution.</li></ul>Qualifications &amp; Requirements:<ul><li>Minimum 1 year of experience as a Team Leader (telecom experience is an advantage).</li><li>Strong leadership, coaching, and team coordination skills.</li><li>Bilingual: Arabic &amp; English.</li><li>Valid Qatar Driving License is mandatory.</li><li>Valid QID and eligible to work in Qatar.</li><li>Strong communication, presentation, and client relationship management skills.</li><li>Target-oriented, organized, and proactive.</li></ul>Job Details:<ul><li>Job Type: Full-Time</li><li>Immediate Joiner</li><li>Gender: Male only</li><li>Location: Qatar</li></ul>Apply NowSend CV to: +974 77835336Job Type: Full-time

B2B2C Team Leader

ECCO Gulf WLL

<div>
 
 Job Summary
 
 
 
 Position Summary
 
 
 The Operations Team Leader is responsible for supervising a team of contact-centre agents in delivering efficient, high-quality citizen services through the contact centre. The role ensures that service-level agreements (SLAs) are met, agents are coached and developed, and operations run smoothly in line with the Ministry&rsquo;s service objectives. The Team Leader acts as a front-line operational leader bridging between agents, supervisors, workforce planning and quality assurance functions.
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Lead, supervise and motivate a team of contact centre agents (inbound/outbound/emails/chat as applicable) to meet daily/weekly/monthly service and productivity targets.
 </li>
 <li>
 Monitor key operational metrics (e.g., call volumes, average handle time (AHT), abandon rate, first-contact resolution (FCR), service level, occupancy) and guide the team to perform accordingly.
 </li>
 <li>
 Provide coaching, mentoring, feedback and performance discussions with team members; support their development and maintain high morale.
 </li>
 <li>
 Monitor real-time performance: queue status, staffing levels, unexpected spikes, escalations; assist agents with tricky or escalated calls when required.
 </li>
 <li>
 Assist with workforce planning/roster adherence: ensure shift coverage, manage absenteeism, breaks, agent scheduling issues in coordination with workforce/roster team.
 </li>
 <li>
 Ensure adherence to standard operating procedures (SOPs), contact centre policies, quality standards, regulatory requirements (especially as this is a public sector environment).
 </li>
 <li>
 Work closely with quality assurance, training and IT/system support to ensure agents have the right tools, system access, knowledge, and process updates.
 </li>
 <li>
 Prepare and present daily/weekly operational reports to the Contact Centre Manager: highlight performance trends, issues, improvement areas and action plans.
 </li>
 <li>
 Identify process improvement opportunities to enhance service delivery, efficiency, and customer experience; escalate ideas and support implementation.
 </li>
 <li>
 Manage and respond to escalations (internal or external) appropriately: coach agents, ensure resolution, track root causes, maintain records.
 </li>
 <li>
 Foster a positive team culture: encourage collaboration, continuous learning, responsiveness to feedback, and alignment with the Ministry&rsquo;s citizen-service ethos.
 </li>
 <li>
 Contribute to capacity building: onboarding new agents, running team briefings, facilitating training refreshers, and supporting change initiatives (e.g., introduction of new channels/automation).
 </li>
 <li>
 Ensure the security and confidentiality of citizen data, and compliance with relevant data protection/regulatory frameworks.
 
 
 </li>
 </ul>
 
 Minimum Requirements:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Management, Communications or related field.
 </li>
 <li>
 Minimum 3-5 years experience in a contact centre or customer service environment, with at least 1-2 years in a supervisory/team-lead role.
 </li>
 <li>
 Experience working with contact centre metrics, dashboards and reporting.
 </li>
 </ul>
</div>

Operations Team Leader – Contact Centre

Explore 2046+ Team leader in Doha this November. Find roles across top companies and apply now to boost your career.