finance manager

project manager

hr manager

maintenance supervisor

marketing manager

team manager

Sephora

<div><p>At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful.</p><p></p><p><br>
Since its inception in 1969 in Limoges, France, and as part of the LVMH Group since 1997, Sephora has been disrupting the prestige beauty retail industry. Today, Sephora continues to break with convention to drive its mission: champion a world of inspiration and inclusion where everyone can celebrate their beauty.</p><p></p><p><br>
With 56,000 employees in 35 countries, we connect customers and beauty brands within the world&rsquo;s most passionate beauty community. With a curation of nearly 500 brands, and our own label, Sephora Collection, we offer the most unique and diverse range of products: fragrances, makeup, hair care, skincare... and much more.</p><p></p><p><b><br>
You will excel and enjoy this position if you are ready to actively handle the following missions :</b></p><p></p><div><b><br>
Client Experience:</b></div><br>
<div></div><ul><li>
Embody Sephora Attitude and set an example in front of the team.</li></ul><ul><li>
Provide support to the team in difficult situations ensuring client satisfaction.
</li><li>Provide extensive coaching and training to assist the team in meeting all commercial and operational KPIs.</li><li>
Take over floor leadership segments and ensure the floor is always managed and covered.</li><li>
Energize and motivate the team through effective floor management to guarantee an addictive experience for our clients.</li><li>
Provide support for the floor manager as an active co-lead.</li><li>
Use suitable tools (Love Meter and CEE) for analyzing overall satisfaction and propose action plans to enhance the customer experience.</li><li>
Inspire the team to use digital tools to deliver a customized service.</li><li>
Work in partnership with the Services Manager and coach the team to offer our Beauty Services to maximize client satisfaction.</li><li>
Provide support for the Customer Experience Manager in analyzing results and proposing action plans in order to enhance client experience during the skincare shopping experience.
</li><li>Provide support for the Customer Experience Manager by maintaining and enforcing quality customer service and resolving customer service complaints.</li></ul><div></div><div><b><br>
Sales:</b></div><br>
<div></div><ul><li>
Collaborate in achieving skincare sale targets and overall store objectives.
</li><li>Reinforce sales policies and techniques established at Sephora University with all team members.
</li><li>Balance and drive the sales target among selective, exclusive and Sephora Collection.</li><li>
Provide support for the Customer Experience Manager in analyzing sales results and proposing action plans to achieve set targets.</li><li>
Ensure achievements by the hour are shared with colleagues and are an active part of animating the floor and motivating the team.
</li><li>Create disruptive internal competitions to motivate the team and boost achievements.</li></ul><div></div><div><b><br>
Operations:</b></div><br>
<div></div><ul><li>
Apply the policies and procedures referring to products, testers, prices, merchandising and other partners (Brands, helpers, security) and provide feedback.
</li><li>Contribute to the store projection of an excellent image through cleanliness and product restocking.</li><li>
Together with the Customer Experience Manager, encourage the team to apply and follow established policies and procedures regarding store operations.
</li><li>Accurately monitor stock availability and report low stock to the Operation Manager to avoid OOS situations.</li><li>
Validate the podium order proposed by the Operations Manager and Podium daily performance is closely monitored.</li><li>
Align with Store Management on Shelving plans, novelties, brand relocations, gird changes, etc. and communicate to your assigned team.</li></ul><div><br>
</div><div><b>People:</b></div><br>
<div></div><ul><li>
Motivate and develop the team through daily coaching / observations.</li><li>
Communicate and inspire the team on business strategy, vision and relevant information through animate briefing, coaching and training.</li><li>
Increase the team&rsquo;s confidence and motivation by praise and feedback for their performance.</li><li>
Identify, engage in recruiting and develop talents and secure succession plans in collaboration with the CEM.</li><li>
Coordinate with Store Management and ensure your assigned team is attending training and follow-up is done after the training is attended.</li><li>
Ensure the team is using Axonify as E-learning tool; daily follow up on average training frequency for each team member. Register new staff, report log in issues and oversee gift distribution of your assigned team.
</li><li>Ensure an addictive beauty experience through performing monthly assessments.
</li><li>Facilitate team monthly meetings to analyze and discuss their performance.</li><li>
Be responsible for the PCR and PIP process of the entire assigned team.</li><li>
Oversee the annual leave of the team and liaise with CEM / SM for final validation according to business needs.</li></ul><div></div><div><b><br>
Business:</b></div><br>
<div></div><ul><li>
Provide support to the Customer Experience Manager / Store Director with knowledge
</li></ul><div>of the market conditions, competition, client needs, etc.</div><ul><li>
Analyze all relevant KPIs and propose action plans for improvement.
</li><li>Develop and propose short and long-term strategies to drive top and bottom line/brands sales.</li><li>
Manages business KPIs and team selling behavior in our higher volume stores, while delivering a memorable customer experience.</li><li>
Proactively provide the HO and CATMAN with product recommendations and qualitative feedback based on local knowledge about the market and client needs.</li><li>
Put in place action plans to boost business and maximize product performance, leveraging visual merchandising, training and monthly trends.</li><li>
Plan, implement and oversee in-store promotional events or displays.</li></ul><p></p><div><b><br>
Relationships</b></div><div><b><br>
</b></div><p><b>Internal Relationships: </b>Store team (Store Manager/Director, Supervisor, Beauty Consultants), and Head Office teams.</p><p><b>
External Relationships: </b>Clients, Brand Promoters/Managers Brand Trainers, Security, and Cleaning team.</p><p></p><div><br>
</div><p><b><i>Do not hesitate to apply if you have&hellip; or if you are &hellip;</i></b></p><p><br>
</p><ul><li>Minimum 5 years of experience in retail with proven successful sales and services in store.
</li><li>Minimum 2 to 3 years&rsquo; experience in team management.
</li></ul><ul><li>3 years in the beauty industry.</li><li>
Advanced skincare knowledge.</li><li>
Bachelor&rsquo;s degree.</li><li>
English &ndash;Advanced level.</li><li>
Arabic is a plus.</li><li>
Digital orientation/analytical skills/business acumen.</li><li>
Excellent communication/public speaking skills.</li><li>
Ability to develop and manage people.</li><li>
Commercial awareness.
</li><li>Strong training &amp; coaching ability on product and services.</li><li>
Intermediate MS Office Skills.</li></ul><p></p><p><b><br>
Here, you will find:</b></p><p></p><ul><li><b><br>
Community,</b> in which authenticity is embraced, and the strength of our differences fuels our collective spirit</li><li><b>
Culture </b>of empowerment, learning &amp; growth, that offers you the tools, space and opportunity to learn, innovate and lead</li><li><b>
Work that brings fulfillment.</b> From delighting clients every day, to inspiring our industry at large, every action makes a difference</li></ul></div>

Skincare Manager

<div><p>At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful.</p><p></p><p><br>
Since its inception in 1969 in Limoges, France, and as part of the LVMH Group since 1997, Sephora has been disrupting the prestige beauty retail industry. Today, Sephora continues to break with convention to drive its mission: champion a world of inspiration and inclusion where everyone can celebrate their beauty.</p><p></p><p><br>
With 56,000 employees in 35 countries, we connect customers and beauty brands within the world&rsquo;s most passionate beauty community. With a curation of nearly 500 brands, and our own label, Sephora Collection, we offer the most unique and diverse range of products: fragrances, makeup, hair care, skincare... and much more.</p><p></p><p><b><br>
You will excel and enjoy this position if you are ready to actively handle the following missions :</b></p><p></p><div><b><br>
Client Experience:</b></div><br>
<div></div><ul><li>
Embody Sephora Attitude and set an example in front of the team.</li><li>
Provide support to the team in difficult situations ensuring client&rsquo;s satisfaction.
</li><li>Provide extensive coaching and training to assist the team in meeting all operational KPI&rsquo;s.</li><li>
Take over floor leadership segments and ensure the floor is always managed and covered.</li><li>
Energize and motivate the team through effective floor management to guarantee an addictive experience for our clients.</li><li>
Inspire the team to use digital tools to deliver a customized service.</li><li>
Maintain and enforcing quality customer service and resolving customer service complaints.</li><li>
Ensure stock levels and merchandising are accurate and consistent to avoid an OOS situation for the customer.</li></ul><div><br>
</div><div><b>Sales:</b></div><ul><li>
Inspire the team in achieving operational KPI&rsquo;s and educate them on how operational KPIs will contribute towards commercial KPIs - create improvement plans to drive them.</li></ul><br>
<div></div><ul><li>
Reinforce sales policies and techniques established at the Sephora University with all team members.
</li><li>Ensure adequate stock to drive the sales target among selective, exclusive and Sephora Collection.</li><li>
Ensure adequate beauty tools to achieve the desired market share for services.</li></ul><ul><li>
Ensure achievements by hour are shared with colleagues and are an active part of animating the floor and motivating the team.
</li><li>Create disruptive internal competitions to motivate the team and boost the achievements.</li></ul><div></div><div><b><br>
Operations:</b></div><br>
<div></div><ul><li>
Apply the policies and procedures referring to products, testers, prices, merchandising, other partners (shareholders, helpers, security), etc. according to Sephora standards.</li><li>
Contribute to the shop&rsquo;s projection of an excellent image through cleanliness and product restocking.</li><li>
Together with Customer Experience Manager and Store Director, encourage the
</li></ul><div>team to apply and follow established policies and procedures regarding store operations.
</div><ul><li>Elevate Cash Leaders to implement Sephora Attitude while making sure that operational tasks are aligned such as SBP, Mobile POS, Gift Wrapping, and engraving. Ensuring the BTG area is always kept well and merchandised as per Sephora standards.
</li><li>Implementing all the tools at POS.</li></ul><ul><li>
Adhere to Return items policy in accordance with audit procedure.
</li><li>PLVs and supply for the cash counter must be maintained weekly.
</li><li>Coordinate the excess stock to Supply Chain team.</li><li>
Cash operations should be executed as per Sephorapedia, while making sure that closing/opening procedures are in place and that discrepancies are reported.</li><li>
Ensure that cameras, cash detector, security tag, and sensormatic machines are working in all areas.
</li><li>Comply with company audit procedure.</li></ul><ul><li>
Shop floor, storage room, and shared drive all must be maintained as per Sephorapedia and BOM guidelines.</li><li>
Control and achieve stock variance tolerance.
</li><li>Daily/weekly/monthly/ and animation/maintenance checklists are maintained.</li><li>
Oversee Supplier invoices documentation.</li><li>
Inventory control reports maintenance on a weekly/monthly basis.</li><li>
All legal documentations must be available in store for random checks.</li><li>
Organizing all the physical documents related to cash audit counting 6 months.</li><li>
Coordinate with Category Managers and Supply Chain team to ensure stock levels are controlled.</li><li>
Inventory and stock management procedures must be maintained accurately.
</li><li>Manage a defined process in the storeroom for all returns/credits/transfers in accordance with Sephorapedia and audit guidelines.</li><li>
Maintain the storeroom and the allocation of space for stock as per the BOM.</li><li>
Liaise with Supply Chain to follow up on stock and deadlines whenever required.
</li><li>Maintain weekly report on negative stock counts.</li><li>
Ensure that core operations on SIM are organized as per business requirements and supplier invoices.</li></ul><div></div><div><b><br>
People:</b></div><br>
<div></div><ul><li>
Inspire the team on business strategy, vision and relevant information through animate briefings, coaching and training.</li><li>
Increase the team confidence and motivation by praise and feedback for their performance. appreciate, recognize and celebrate each success.</li><li>
Identify, engage in recruiting and develop talents and secure succession plans in collaboration with the Store Director.</li><li>
Ensure the team is attending training and follow-up is done after the training is attended.</li><li>
Ensure the team is using Axonify as E-learning tool; daily follow up on average training frequency for each team member.</li><li>
Ensure an addictive beauty experience through performing monthly assessments.
</li><li>Facilitate team monthly meetings to analyze and discuss their performance.</li><li>
Be responsible for the PCR and PIP process of the entire assigned team.</li><li>
Oversee the annual leave of the team and liaise with the Store Director for final validation according to business needs.</li><li>
Train existing and new team members on emergency situations (evacuation/safety).</li></ul><div></div><div><b><br>
Business:</b></div><br>
<div></div><ul><li>
Provide support to the Store Director with knowledge of the market conditions, competition, client need, etc.</li><li>
Develop and propose short- and long-term strategies to drive top and bottom line/brands sales.</li><li>
Put in place action plans to boost business and maximize product performance, leveraging stock management knowledge.</li><li>
Ensure Security, Cleaning team, and Contractors are aligned with Sephora guidelines.</li><li>
Maintain a safe working environment for clients and team members.</li><li>
Identify and analyze Key Performance Indicators such as Conversion rate, Average Basket, Market Share, etc. and propose action plans accordingly.</li><li>
Contribute to all relevant business reports.
</li><li>Network with other stores and head office departments and take on area responsibilities.</li></ul><div></div><div><b><br>
Store Operations:</b></div><br>
<div></div><ul><li>
Ensure the maintenance of store, common areas and stock is as per Sephora requirement.
</li></ul><ul><li>Ensure that the store is checked regularly and if any maintenance needed, reaction is prompt and effective.
</li><li>All window installations, podiums, pop ups and animation permits must be requested and installed on time, while meeting the requirements set.</li><li>
Beauty Hub screens and visuals must be updated as per Marketing team requirements.</li><li>
Maintain a good relationship with all external contractor and counterparts.
</li><li>Organizing the back office as per new &ldquo;BOM&rdquo; guidelines.</li></ul><p></p><div><b><br>
Relationships</b></div><div><b><br>
</b></div><p><b>Internal Relationships: </b>Store team (Store Manager/Director, Supervisor, Beauty Consultants), and Head Office teams.</p><p><b>
External Relationships: </b>Suppliers, Brand promoters/managers/trainers, Security, Cleaning team and Contractors.</p><p></p><div><br>
</div><p><b><i>Do not hesitate to apply if you have&hellip; or if you are &hellip;</i></b></p><p><br>
</p><ul><li>Minimum 2 years&rsquo; experience in team and people management.</li><li>
Minimum 5 to 6 years&rsquo; experience in operations.</li><li>
Bachelor&rsquo;s degree.</li><li>
Intermediate product knowledge.</li><li>
Advanced knowledge in health and safety procedures.</li><li>
Advanced knowledge in operations.</li></ul><ul><li>
Programming knowledge and Oracle BI &amp; SIM knowledge is a plus.
</li><li>English &ndash; Advanced level, Arabic is a plus.</li><li>
Proficient in MS office.</li><li>
Knowledge of cash management principles and/or procedures.</li><li>
Problem solving and decision-making abilities.</li><li>
Ability to develop and manage teams and people.</li><li>
Organized, structured and process oriented.</li></ul><p></p><p><b><br>
Here, you will find:</b></p><ul><li><b>
Community,</b> in which authenticity is embraced, and the strength of our differences fuels our collective spirit</li><li><b>
Culture </b>of empowerment, learning &amp; growth, that offers you the tools, space and opportunity to learn, innovate and lead</li><li><b>
Work that brings fulfillment.</b> From delighting clients every day, to inspiring our industry at large, every action makes a difference</li></ul></div>

Store Operations Manager

Smartstep Transportation

<p>Gender: Females Only.</p><p>First Degree in Business Administration or any related field.</p><p>Minimum 1 year of experience as Administrator officer or Customer Service Agent and</p><p>Must have a valid QID and be able to provide an NOC. Preference will be given to those who can change sponsorship</p><p>Should have a good Communication and Negotiation Skills.</p><p>Can handle pressure and should be very good in reporting.</p><p>Multitasking and Team management is very important</p><p>Taking care of entire School Project, manage monitors, drivers issues in a professional manner,</p><p>Please Email at-- hrcareers.ayeza@gmail.com ( Only Females Candidates )</p><p>Job Type: Full-time</p><p>Pay: QAR2,000.00 - QAR3,500.00 per month</p><p>Ability to commute/relocate:</p><ul><li>Doha: Reliably commute or planning to relocate before starting work (Required)</li></ul><p>Language:</p><ul><li>Can you speak Urdu/Hindi (Required)</li></ul><p>Work Location: In person</p>

Admin Supervisor

ROTA Intl

<p><b>Key Responsibilities</b></p><ul><li>Plan, coordinate, and supervise birthday parties, private events, and seasonal activities.</li><li>Lead and motivate the events team to deliver exceptional guest experiences.</li><li>Ensure events are executed smoothly, on schedule, and to the highest service standards.</li><li>Coordinate with operations, food &amp; beverage, and other departments to ensure seamless event delivery.</li><li>Welcome guests, address inquiries, and resolve any concerns professionally.</li><li>Monitor event setups, decorations, entertainment, and activity schedules.</li><li>Assist in developing new event packages and creative activity ideas.</li></ul><p><b>Requirements</b></p><ul><li>Previous experience in events, hospitality, family entertainment, or customer service, with supervisory responsibilities.</li><li>Excellent leadership, communication, and organizational skills.</li><li>Friendly, energetic, and passionate about working in a family-oriented environment.</li><li>Ability to manage multiple events and priorities simultaneously.</li><li>Flexible to work evenings, weekends, and public holidays.</li><li>Fluent in English; Arabic is an advantage.</li></ul><p>Work Location: In person</p>

Events Team Leader

D.C. Global Talent Inc.

<div><div><p><b>Restaurant Manager (Japanese Dining Concept) &ndash; Food &amp; Beverage
</b></p><p>We're seeking a warm, energetic Restaurant Manager to lead exceptional Japanese dining experiences and inspire a strong service team.
</p><p><b>What You'll Do
</b></p><ul><li>Oversee day-to-day restaurant operations and service delivery
</li><li>Uphold high hospitality and guest experience standards
</li><li>Coach, motivate, and develop the team
</li><li>Manage staffing, scheduling, and performance
</li><li>Monitor and act on guest feedback
</li><li>Collaborate with Culinary and other departments
</li><li>Support cost control and revenue goals
</li><li>Maintain health, safety, and brand standards
</li></ul><p><b>What You'll Need
</b></p><ul><li>Prior Restaurant Manager experience in luxury or high-volume hospitality
</li><li>Strong leadership and team development skills
</li><li>Guest-focused, hands-on, and positive approach
</li><li>Excellent communication skills
</li><li>Solid F&amp;B operational knowledge
</li><li>Ability to thrive in a fast-paced environment
</li><li>Japanese Dining concept experience
</li></ul><p><b>What's In It for You
</b></p><ul><li>Tax-free salary: QAR 190,200/year including:
<ul><li>Housing allowance
</li><li>Transportation allowance</li></ul></li></ul></div></div>

Restaurant Manager (Japanese Dining Concept)

<div><p><b>Job ID</b>: 197205<br>
<b>Location Name:</b> [[filter8]]<br>
<b>Address:</b> [[filter11]], [[filter10]], [[filter9]] [[postalcode]], Qatar (QA)<br>
<b>Job Type:</b> Full Time<br>
<b>Position Type (Regular/Temporary):</b> Regular<br>
<b>Job Function:</b> [[filter14]]<br>
<b>Is This Position Eligible for Remote? : </b>[[req_remoteeligible]]</p><p></p><p><b><br>
MISSION: </b><b>To </b><b>ensure</b><b> the </b><b>delivery</b><b> of </b><b>exceptional</b><b> </b><b>operational</b><b> and commercial standards </b><b>throughout</b><b> the store, </b><b>with</b><b> focus on </b><b>providing</b><b> an </b><b>elevated</b><b> </b><b>customer</b><b> </b><b>experience</b><b>. The Store </b><b>Director</b><b> </b><b>needs</b><b> to </b><b>ensure</b><b> compliance in all areas of </b><b>operational</b><b> </b><b>activity</b><b> and drive sales and </b><b>profitability</b><b> </b><b>through</b><b> the performance and </b><b>development</b><b> of the Management team, </b><b>whilst</b><b> </b><b>managing</b><b> </b><b>within</b><b> </b><b>agreed</b><b> budgets.</b></p><p><br>
</p><p><b>Responsibilities</b></p><p><b>
Client Experience</b></p><ul><li>Embody Sephora Attitude and set an example in front of the team.</li><li>Provide support to the team in difficult situations ensuring client&rsquo;s satisfaction.
</li><li>Provide extensive coaching and training to assist the team in meeting all commercial and operational KPI&rsquo;s.</li><li>Take over floor leadership segments and ensure the floor is always managed and covered.</li><li>Energize and motivate the team through effective floor management to guarantee an addictive experience for our clients.</li><li>Use suitable tools (Love Meter and CEE) for analyzing overall satisfaction and propose action plans to enhance the customer experience.</li><li>Inspire the team to use digital tools to deliver a customized service.</li><li>Work in partnership with the Training Department and coach the team to offer our Beauty Services to maximize client satisfaction.</li><li>Embolden team to use digital (Happy App) to deliver a customized service; responsible for daily follow up
</li><li>Build a strong relationship with Brand Supervisors and follow up on Brand BCs.</li><li>Lead your Management team to create a positive and energetic shopping experience to enable achievements in all commercial KPI&rsquo;s.
</li><li>Provide support for the head of operations in analyzing results and proposing action plans in order to enhance client experience and drive all related KPI&rsquo;s.</li><li>Provide support for the management team by maintaining and enforcing quality customer service and resolving customer service complaints.</li></ul><p></p><p><b><br>
Sales
</b></p><ul><li>Implement retail priorities and inspire commercial success.</li><li>Lead the management team to create a positive and exciting work environment through effective floor management while ensuring that targets are met.</li><li>Inspire your Services Manager to create a playful and educational experience while ensuring services targets are met.</li><li>Reinforce sales policies and techniques established at the Sephora University with all team members.</li><li>Balance and drive the sales target among selective, exclusive and Sephora Collection.</li><li>Provide support for the Store Head of Operations in analyzing sales results and proposing action plans to achieve set target.
</li><li>Create disruptive internal competitions to motivate the team and boost the achievements.</li></ul><p><br>
</p><p><b>Operations</b></p><ul><li>Optimize and oversee operations with the Operations Manager to ensure efficiency and that the store is compliant with company policies and operational guideline.</li><li>Inspire the management team to enforce the policies and procedures referring to products, testers, prices, merchandising and other partners (Brands, helpers, security).</li><li>In collaboration with the operation manager the stores projection of an excellent image through cleanliness and product restocking.</li><li>Together with the Category Managers, encourage the team to apply and follow established policies and procedures regarding store operations.
</li><li>Accurately monitor stock availability and report low stock to the Operation Manager to avoid OOS situations.</li><li>Work with the Operations Manager to ensure that VM, merchandising quality, animation and marketing standards are met.
</li><li>Provide Support to the relevant head office department in providing feedback and analyzing data on all operational aspects.</li></ul><p><br>
</p><p><b>Business</b></p><ul><li>Provide support to the Head of Retail with knowledge of the market conditions, competition, client needs, etc.</li><li>Provides leadership and management to the store organization that mirrors the vision and strategic direction of Sephora.
</li><li>Establish monthly reports including competitors' activities.</li><li>Analyze all relevant KPIs and propose action plans for improvement and forecast future performance
</li></ul><div>- Develop and propose short- and long-term strategies to drive top and bottom line/brands sales.</div><ul><li>Proactively provide the HO and CATMAN with product recommendations and qualitative feedback based on local knowledge about the market and client needs.</li><li>Put in place action plans to boost business and maximize product performance, leveraging visual merchandising, training, monthly trends and operational knowledge.
</li><li>Propose Plan, implement and oversee in-store promotional events or displays.</li><li>Following trends and perform market visits and analyses to understand the local market and work to determine business growth opportunities.</li><li>With your team of Managers ensure all Contribute to the Business reports as required to form a comprehensive picture of the business.
</li><li>Network with other stores and head office departments and take on area responsibilities</li><li>Network and build relationships with the different departments in Sephora HO and take on area responsibilities.</li><li>Manage the store&rsquo;s P&amp;Ls.</li><li>Propose innovative ideas and opportunities to Head of Operations.</li></ul><p></p><p><b><br>
People</b></p><ul><li>Motivate and develop the Management and store team through daily coaching / observations</li><li>Communicate and inspire the team on business strategy, vision and relevant information through animate briefings, coaching's and trainings.</li><li>Increase the team confidence and motivation by praise and feedback for their performance.</li><li>Identify, engage in recruiting and develop talents and secure succession plans in collaboration with the Head of Operations.</li><li>Ensure the team is attending training and follow up is done after the training is attended.</li><li>Ensure the team is using Axonify as E-learning tool; daily follow up on average training frequency for each team member.</li><li>Ensure an addictive beauty experience through performing monthly assessments.
</li><li>Facilitate team monthly meetings with the Customer Experience Manager and Operations Manager to analyze and discuss their performance.</li><li>Be accountable for the PCR and PIP process of the entire team and assist your managers where necessary.
</li><li>Over see the annual leave of the team according to business needs.</li></ul><p></p><p><b><br>
Know How</b></p><ul><li>Project an exceptional image and body language in accordance with the guidelines set by Sephora.</li><li>Keep up-to-date on trends and products.</li><li>Inspire, mentor and coach the team.</li></ul><p></p><p><b><br>
Relationships</b></p><p></p><p><b><br>
Internal Relationships</b></p><ul><li>Store team (Store Manager/Director, Supervisor, Beauty Consultants), Head of Retail and Head office teams.</li></ul><p><br>
</p><p><b>External Relationships</b></p><ul><li>Suppliers, Brand promoters/managers/trainers, Security, Cleaning team.</li></ul><p></p><p><b><br>
Job Holder Profile</b></p><div><br>
</div><p><b>Training Knowledge
</b></p><ul><li>Advanced Product Knowledge.</li><li>Intermediate knowledge on health and safety procedures.</li></ul><p></p><p><b><br>
Experience</b></p><ul><li>Proven successful role in managing.</li><li>Minimum 7 to 8 years&rsquo; experience in store management.</li><li>Bachelor's degree.</li></ul><p><br>
</p><p><b>Languages</b></p><ul><li>English &ndash; advanced level for OGCC and intermediate for KSA.</li><li>Arabic is a plus in OGCC and mandatory for KSA.</li></ul><p></p><p><b><br>
Competencies</b></p><ul><li>Digital orientation/analytical skills/business acumen.</li><li>Excellent communication skills.</li><li>Intermediate MS Office skills.</li><li>Ability to deal with Ambiguity.</li><li>Commercial &amp; Financial awareness.</li></ul><p>
.</p></div>

Store Director

Chedi Hospitality

<div>
 <strong>
  Job Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Diploma or degree in Hospitality Management, Food &amp; Beverage Management, or a related field is preferred.
  </li>
  <li>
   Minimum of 2 years of experience as an Assistant Restaurant Manager or in a supervisory role within a luxury hotel or high-quality restaurant.
  </li>
  <li>
   Previous experience in banquet operations is required.
  </li>
  <li>
   Strong knowledge of Food &amp; Beverage operations, restaurant service standards, banquet operations, menu offerings, and beverage service.
  </li>
  <li>
   Strong leadership, communication, organizational, and problem-solving skills.
  </li>
  <li>
   Good understanding of revenue generation, upselling, cost control, inventory management, and operational efficiency.
  </li>
  <li>
   Excellent guest relations skills with the ability to handle guest concerns professionally and effectively.
  </li>
  <li>
   Proficiency in Point-of-Sale systems and relevant restaurant reservation and hotel systems is preferred.
  </li>
  <li>
   Fluency in English is required; additional language skills are an advantage.
  </li>
  <li>
   Flexibility to work shifts, weekends, public holidays, and extended hours based on operational requirements.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Key Areas of Responsibility
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Operations
  </li>
  <li>
   Assist the Restaurant Manager in overseeing the daily operations of the restaurant and ensuring efficient service delivery.
  </li>
  <li>
   Support the implementation and consistent delivery of the outlet concept, hotel standards, and departmental procedures.
  </li>
  <li>
   Maintain an active presence on the floor during service periods to oversee operations, engage with guests, and support the team.
  </li>
  <li>
   Ensure all service sequences, operating procedures, restaurant pathways, and brand standards are consistently followed.
  </li>
  <li>
   Conduct engaging and informative pre-shift briefings covering reservations, guest preferences, menu updates, promotions, service priorities, and sales targets.
  </li>
  <li>
   Assign duties and responsibilities to team members and monitor performance throughout the shift.
  </li>
  <li>
   Ensure the outlet is adequately staffed according to business levels and operational requirements.
  </li>
  <li>
   Maintain comprehensive knowledge of all food and beverage offerings to support recommendations, upselling, and effective team guidance.
  </li>
  <li>
   Coordinate closely with the Culinary team and other hotel departments to ensure seamless service delivery.
  </li>
  <li>
   Support banquet operations, including event preparation, setup, service execution, and coordination, as required.
  </li>
  <li>
   Review banquet event requirements and ensure the team is fully briefed on event details, service standards, and guest expectations.
  </li>
  <li>
   Oversee outlet opening and closing procedures, including cash handling and end-of-day reconciliation.
  </li>
  <li>
   Ensure all operational checklists are completed accurately and within the required timelines.
  </li>
  <li>
   Monitor the proper use, handling, and maintenance of operating equipment, furniture, fixtures, and supplies.
  </li>
  <li>
   Report and follow up on maintenance concerns, operational issues, and potential service risks.
  </li>
  <li>
   Guest Service
  </li>
  <li>
   Ensure all Chedians consistently deliver exceptional, personalized, and anticipatory service in line with the hotel's standards.
  </li>
  <li>
   Engage with guests to understand their needs, preferences, and feedback.
  </li>
  <li>
   Ensure guest preferences, special requests, and celebrations are communicated to the relevant teams to support personalized service.
  </li>
  <li>
   Handle guest feedback, concerns, and complaints promptly and professionally, ensuring appropriate follow-up and satisfactory resolution.
  </li>
  <li>
   Support the Restaurant Manager in monitoring guest satisfaction and implementing service improvement initiatives.
  </li>
  <li>
   Maintain positive and professional relationships with guests, colleagues, and business partners.
  </li>
  <li>
   Financial &amp; Administrative
  </li>
  <li>
   Support the achievement of the outlet's revenue, profitability, and financial objectives.
  </li>
  <li>
   Monitor daily revenue, sales performance, average spend, sales mix, and business levels.
  </li>
  <li>
   Encourage and support effective upselling and revenue-generating initiatives.
  </li>
  <li>
   Assist in controlling operating expenses, payroll costs, inventory, wastage, and the use of equipment and supplies.
  </li>
  <li>
   Participate in regular inventory and stock checks in accordance with hotel procedures.
  </li>
  <li>
   Ensure all cash handling, discounts, voids, corrections, and settlements comply with established policies and procedures.
  </li>
  <li>
   Assist with the preparation of duty rosters, operational reports, training records, incident reports, and other required documentation.
  </li>
  <li>
   Maintain accurate operational records and ensure all departmental documentation is completed and submitted on time.
  </li>
  <li>
   Leadership &amp; Team Development
  </li>
  <li>
   Support the Restaurant Manager in leading, motivating, and developing the outlet team.
  </li>
  <li>
   Lead by example and promote a positive, professional, and performance-driven working environment.
  </li>
  <li>
   Provide regular coaching, guidance, and constructive feedback to team members.
  </li>
  <li>
   Identify training needs and conduct on-the-job training to improve service skills, product knowledge, sales techniques, and operational performance.
  </li>
  <li>
   Support the onboarding and development of new Chedians.
  </li>
  <li>
   Monitor team performance, attendance, punctuality, grooming, and compliance with hotel standards.
  </li>
  <li>
   Promote teamwork, accountability, effective communication, and continuous improvement.
  </li>
  <li>
   Support GHM's values and contribute positively to employee engagement and the hotel's service culture.
  </li>
  <li>
   Policies, Health &amp; Safety
  </li>
  <li>
   Comply with all hotel policies, departmental procedures, and applicable legal requirements.
  </li>
  <li>
   Maintain the highest standards of food hygiene, sanitation, workplace safety, and personal grooming.
  </li>
  <li>
   Ensure all Chedians comply with food safety, fire, health, safety, security, and emergency procedures.
  </li>
  <li>
   Report and follow up on health, safety, security, and operational concerns promptly.
  </li>
  <li>
   Attend departmental meetings, briefings, and training sessions as required.
  </li>
  <li>
   Carry out any other reasonable duties assigned by the Restaurant Manager, Food &amp; Beverage Manager, or Hotel Management.
  </li>
 </ul>
</div>


Assistant Restaurant Manager

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