infrastructure engineer

software developer

staff solutions engineer

technical coordinator

technical engineer

tech lead

Snoonu

<div>
 
 🚀 Welcome to Your Next Adventure!
 
 
 
 
 🛠 What You&rsquo;ll Get Your Hands On
 
 
 
 
 Team Leadership
 
 
 
 <ul>
 <li>
 Lead a cross-functional engineering team focused on Python applications, AI/ML services, and data-driven platforms.
 </li>
 <li>
 Mentor Senior, Middle, and Junior Engineers, ensuring alignment with engineering standards and ML project requirements.
 </li>
 <li>
 Set short-, mid-, and long-term goals for the team, continuously supporting skill growth in software engineering and ML system design.
 </li>
 <li>
 Coordinate with Product, Data Science, QA, DevOps, and Platform Leads to ensure the successful delivery of AI/ML initiatives.
 
 
 </li>
 </ul>
 
 Architecture &amp; System Design
 
 
 
 <ul>
 <li>
 Drive end-to-end architecture and design for AI/ML applications, model-serving infrastructure, and Python backend services.
 </li>
 <li>
 Oversee architectural decisions for scalable model deployment (REST APIs, streaming pipelines, batch systems), ensuring performance, reliability, and maintainability.
 </li>
 <li>
 Define standards for feature engineering pipelines, data ingestion flows, and integration with MLOps platforms.
 </li>
 <li>
 Break down complex AI/ML initiatives into actionable engineering tasks and clear technical roadmaps.
 
 
 </li>
 </ul>
 
 AI/ML System Delivery
 
 
 
 <ul>
 <li>
 Collaborate with Data Scientists to productionize ML models, ensuring reproducibility, versioning, and monitoring.
 </li>
 <li>
 Lead implementation of model-serving frameworks, vector databases, data processing jobs, and inference optimization strategies.
 </li>
 <li>
 Ensure adherence to best practices in experiment tracking, model evaluation, and A/B testing for ML features.
 
 
 </li>
 </ul>
 
 Process Improvement &amp; Engineering Excellence
 
 
 
 <ul>
 <li>
 Improve development workflows, CI/CD pipelines, and ML lifecycle automation.
 </li>
 <li>
 Promote coding standards, technical documentation, and reduction of technical debt across AI/ML projects.
 </li>
 <li>
 Introduce new tools and technologies that enhance model performance, data quality, and engineering productivity.
 
 
 </li>
 </ul>
 
 Recruitment, Culture &amp; Knowledge Sharing
 
 
 
 <ul>
 <li>
 Participate in hiring for both backend and ML-focused engineering roles.
 </li>
 <li>
 Facilitate knowledge-sharing sessions around ML system architecture, Python best practices, and cloud-native development.
 </li>
 <li>
 Strengthen team culture through collaboration, mentorship, and proactive communication.
 
 
 </li>
 </ul>
 
 Incident Management &amp; Reliability
 
 
 
 <ul>
 <li>
 Oversee reliability of AI/ML services, including model drift detection, data quality monitoring, and performance metrics.
 </li>
 <li>
 Coordinate incident response, root-cause analysis, and cross-team escalations for production ML systems.
 
 
 </li>
 </ul>
 
 🧙&zwj;&male;️ The Magic You Bring
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science, Engineering, Data Science, or related field.
 </li>
 <li>
 Experience in logistics solutions or related fields.
 </li>
 <li>
 Advanced degrees (MSc/PhD) in AI/ML or Applied Data Science are a plus.
 </li>
 <li>
 Strong communication skills, able to explain complex ML workflows and architectural decisions to technical and business stakeholders.
 </li>
 <li>
 Data-driven decision-making and the ability to justify improvements using metrics.
 </li>
 <li>
 Balanced leadership mindset&mdash;capable both of delegating and of hands-on deep technical work.
 </li>
 <li>
 Comfortable navigating ambiguity and aligning stakeholders in AI-driven product contexts.
 
 
 </li>
 </ul>
 
 Python &amp; Backend Engineering
 
 
 
 <ul>
 <li>
 Expert-level Python developer with strong understanding of backend frameworks (FastAPI, Flask, Django) and microservices patterns.
 </li>
 <li>
 Strong grounding in algorithms, distributed systems, and scalable backend architecture.
 
 
 </li>
 </ul>
 
 AI/ML Engineering
 
 
 
 <ul>
 <li>
 Experience deploying ML models to production (batch, real-time, streaming).
 </li>
 <li>
 Knowledge of ML frameworks such as TensorFlow, PyTorch, Scikit-learn, and model-serving technologies (like TorchServe, MLflow, SageMaker, Vertex AI, etc.).
 </li>
 <li>
 Experience with vector databases, feature stores, and embedding-based search is a strong plus.
 
 
 </li>
 </ul>
 
 MLOps &amp; Cloud
 
 
 
 <ul>
 <li>
 Hands-on experience with CI/CD for ML systems, containerization (Docker), orchestration, and cloud environments (AWS/GCP).
 </li>
 <li>
 Familiarity with monitoring tools for ML pipelines: logging, metrics, tracing, model drift detection.
 
 
 </li>
 </ul>
 
 Data, Storage &amp; Integration
 
 
 
 <ul>
 <li>
 Strong understanding of data pipelines, ETL/ELT workflows, and both relational and NoSQL databases.
 </li>
 <li>
 Ability to design caching, queuing, and event-driven architectures supporting ML workflows.
 
 
 </li>
 </ul>
 
 Quality &amp; Reliability
 
 
 
 <ul>
 <li>
 Establishes testing standards for data validation, model correctness, API reliability, and system performance.
 </li>
 <li>
 Drives observability across AI services and ensures robust monitoring coverage.
 
 
 </li>
 </ul>
 
 Inside Snoonu&rsquo;s Universe
 
 
 
 Snoonu is Qatar&rsquo;s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more &ndash; all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.
 
 
 
 The Dream We&rsquo;re Chasing
 
 
 
 To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.
 
 
 
 The Quest We&rsquo;re On
 
 
 
 To radically transform how people live by leveraging technology to connect them with endless possibilities.
 
 
 
 Our Everyday Superpowers
 
 
 
 
 👥 Be Customer Obsessed
 
 : &ldquo;Focus on the customer and all else will follow.&rdquo;
 
 
 
 💪 Act with Integrity:
 
 &ldquo;We are honest, ethical, and trustworthy in everything we do.&rdquo;
 
 
 
 🧪 Be Curious and Creative:
 
 &ldquo;We constantly innovate and create solutions to bring a lasting positive impact.&rdquo;
 
 
 
 🏅Lead by Example and Take Ownership:
 
 &ldquo;Be the change you want to see and take ownership.&rdquo;
 
 
 
 🚀 Work Smart and Deliver Results
 
 : &ldquo;You can do more by doing less, better, and faster.&rdquo;
 
 
 
 👨&zwj;💼 It's All About People:
 
 &ldquo;Be a team player; together we are stronger.&rdquo;
 
 
 
 Perks &amp; Worklife Magic At Snoonu
 
 
 
 
 🌐 Global Vibes
 
 &ndash; Collaborate with a worldwide crew.
 
 
 
 🧠 Brain Boosters
 
 &ndash; Learning budgets, access to courses, and tools for your growth.
 
 
 🚒
 
 Builder&rsquo;s Playground
 
 &ndash; Own your tasks, own your path! We&rsquo;re big on autonomy.
 
 
 🏝️
 
 Flexible Time Off
 
 &ndash; We take recharging seriously. Generous leave and wellness policies.
 
 
 🛠️
 
 Agile Everything
 
 &ndash; Scrum isn&rsquo;t a buzzword here. It&rsquo;s how we roll, from product to ops.
 
 
 
 Great Place to Work&reg; Certified
 
 
 
 We&rsquo;re certified as a Great Place to Work&reg;, a recognition that celebrates a culture we&rsquo;ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.
 
 
 
 Certified for Excellence
 
 
 
 Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.
 
 
 
 Beyond the Code: Giving Back Matters
 
 
 
 We don&rsquo;t just build apps. We&rsquo;re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we&rsquo;re always finding ways to do better&mdash;and we invite you to be a part of that mission.
 
 
 
 Diversity Isn&rsquo;t Just a Buzzword
 
 
 
 At Snoonu, fairness and inclusion are the foundation of everything we do. We&rsquo;re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.
 
 
 
 Let&rsquo;s Build the Future Together
 
 
 
 Apply now to join a team where your contributions spark a change and your voice is heard. Let&rsquo;s make some magic together.
 
 
 Stay in the loop&mdash;connect with us on LinkedIn!
</div>

Tech Lead – Logistics Systems

Quesst Technologies

<div>In Brief 
Urgent Hiring &bull; Re-location Required 
Company Founded 2018 &bull; 1-5 employees 
Internet and Technology Startup &bull; Bootstrapped
About us 
Based out of Egypt and with presence in the GCC, Quesst Technologies is an early Internet and Tech Startup committed to helping thousands of nationals, residents and travelers in the MENA region, saving them time and effort in seeking reliable and credible knowledge within their communities and localities. 
Quesst, the company's flagship platform, is a hyper-local Q&amp;A and knowledge sharing platform that offers the necessary infrastructure for users seeking information to meet, share, engage and interact with one another and with verified subject matter experts.

Who we're looking for 
Ideally the successful candidate will have experience in the start-up world and is in a position for a new challenge to take this company to the next level. Someone who is passionate about delivering a scalable and highly performant state-of-the-art cloud-based platforms built with technologies utilizing the JavaScript ecosystem, AI/ML and the latest web technologies to help solve exciting real world problems. 
We are looking for an agile and entrepreneurial leader with strong people leadership and technical capability who has a problem-solving and analytical aptitude, excellent communication and presentation skills, is familiar with statistics, has a business acumen, independent, positive can-do attitude, and passion for excellence to the workplace.

Your role and our tech stack 
Reporting to the founder, you will be expected to develop, deploy and oversee the execution of the tech strategy, product road-map and operations to ensure alignment with our businesses goals as we grow and scale. You will play a key part in the organisation's success, taking the current MVP and developing it further to move the company through to early stage funding and into profit.

Quesst's is built using React.js [Frontend], Node.js [Backend], PostgreSQL [DB], Amazon EC2 [Application Hosting], Amazon S3 [Media Storage Service], and Amazon SES [Email Sending Service]. You will be responsible for implementing full-stack features and collaborate with other team members to plan each sprint. You&rsquo;ll be working across the entire system architecture and be responsible for designing, implementing and maintaining restful APIs, micro-services and databases.

Your key responsibilities
<ul><li>
Develop, improve and optimize the structure, quality, and extensibility of current software technologies, codebases and databases</li><li>
Prototype ideas to quickly access viability and iterate based on feedback from the team</li><li>
Build robust, web-based applications interacting with databases, file-systems and APIs</li><li>
Write custom code or integrate open source technologies as needed to find solutions to problems</li><li>
Design and build effective APIs; Create servers and databases for functionality</li><li>
Design client-side and server-side architecture; Design the data model ensuring scalability</li><li>
Accurately translate screen designs into functional front-end code; Develop features and with a mobile responsive design</li><li>
Write high-quality, extensible, testable and reusable code and libraries; Conduct code reviews and establishment of best practices</li><li>
Participate in planning activities; Estimate accurate stores for new features and design product features</li><li>
Help define processes and build tools as needed to scale the solution and the team</li><li>
Create and lead the product road-map; Proactively breakdown work, manage development sprints, identify risks and explore solutions</li><li>
Test software to ensure responsiveness and efficiency; Troubleshoot, debug and upgrade software; Aggressive problem diagnosis and creative problem solving</li><li>
Steer the business on timescales, prioritization and costs on competing development requirements</li><li>
Drive rigorous, and weekly product releases and lead required integration efforts with partners and/or third-party software services</li><li>
Guide the development in design, architecture and platform choices with strong focus on quality, speed, stability and scalability</li><li>
Identify and establish best practices and frameworks keeping in mind parameters of performance, responsiveness, security, maintainability, extensibility, and reuse; Work collaboratively in a lean and agile environment; Write technical documentation</li><li>
Recommend and implement new technologies, improvement of existing tech and set-up and future-proofing our technology that can help the company optimize efficiency and productivity and lead edge thinking and knowledge of innovative technologies i.e. AI, ML, blockchain, etc..</li></ul>

Your qualifications
<ul><li>
Minimum of BSc in Computer Science/IT/Electronics/Software Engineering or a comparable degree program</li><li>
Proven experience of 2-5 years of full-stack development of web applications; 2+ years building front-end interfaces with React.js &amp; Redux workflows and 2+ years building back-end and maintaining server applications on Node.js, PostgreSQL and designing APIs</li><li>
Expert in traditional web-dev stack (HTML5, CSS3, JS); Strong in core JavaScript (ES5, ES6, ESNext, TypeORM and Typescript) and JS object model</li><li>
Experience with Linux environments and using the shell and command line terminals (preferred)</li><li>
Professional coding experience in object-oriented and scripting languages; Extensive experience building client-side web applications using React</li><li>
Proficient with:<ul><li>
JavaScript Frameworks (ReactJS/NextJS/Redux) and Node.js Frameworks (Express.js)</li><li>
Client-side MVC frameworks such as NodeJS, React JS, NextJS, Redux, and AngularJS; Knowledge of isomorphic React</li><li>
Configuration of various servers to run web application servers, databases, etc.; Web server technologies like Nginx, NodeJS, Apache, etc.</li><li>
Frontend CSS frameworks like Bootstrap, Material UI and preprocessors like SASS and SCSS/LESS</li><li>
Writing and integrating middleware; Experience with Redux Saga and Thunk</li><li>
Architecture, design, queries of Relational databases (PostgreSQL, MySQL and other RDBMS)</li><li>
Modern JS tooling (NPM, Webpack, Babel, ESLint and Prettier)</li><li>
Developer tools, such as Visual Studio Code</li><li>
Code versioning tools and Git version control systems (Github); Containerization systems (Docker)</li><li>
Strong in data structures, XML technologies, JSON parsing
</li><li>Caching frameworks and mechanisms, work-task queues, transactions and messaging queues (Redis, Memcached, RabbitMQ and others)</li><li>
Building real-time applications using Web Sockets (Socket.io)</li><li>
Web and mobile push notifications and cloud message APIs (GCM, APNS, OneSignal, etc.)</li><li>
Setting up cron jobs and schedule task execution</li><li>
Handling Services, RESTful, APIs, third party libraries and APIs (Google APIs, AWS, Zendesk, etc.)</li></ul></li></ul>
<ul><li>Experience with API gateway, distributed infrastructure architectures and applications tuning/profiling; Experience working with microservices</li><li>
User authentication and authorization between multiple systems, servers, and environments; Understanding of &ldquo;session management&rdquo; in a distributed server environment</li><li>
Experience with REST API and web service construction, integration and architecture and working with remote data via REST and JSON</li><li>
Knowledge of modern authorization mechanisms, such as JSON Web Token, Authentication and Security Technologies</li><li>
Familiarity with building secure systems (OWASP secure coding practices or similar)</li><li>
Architect and cloud-deploy applications on AWS and other cloud providers</li><li>
Deep understanding of Test-Driven Development (TDD)</li><li>
Build and manage end-to-end and UI tests; Experience writing tests (unit, integration, functional, etc.), and using testing frameworks</li><li>
Build third-party integrations like Slack, Stripe, Google and supporting their workflow</li><li>
Provision DevOps tooling with continuous integration; Build modern Front-end build pipelines and tools</li><li>
Contribute to API documentation including API description languages like Swagger; Document and diagram functional flows and architectures</li><li>
Experience in building rich PWA applications; Experience in responsive design, cross browser compatibility and website performance</li><li>
Understanding of how browsers and DOM work; Understanding and experience with asynchronous processing, partial page refresh, DOM traversal and manipulation</li><li>
Expert level using Web Analytics tools (Google Analytics and others); Experience with open source software development</li><li>
Experience with localization and internationalization of applications (working with multi-site setups, multi-language, i18n, etc.)</li></ul>

Some desired extras and good to have skills
<ul><li>
Knowledge of cyber-security, malware analysis, threat detection and/or sandboxing technology</li><li>
Preferably has knowledge of working in big data (Spark, Kafka, Hadoop) and machine learning ecosystems</li><li>
Strong background in security and data analytics and on-premise data experience</li><li>
Experience and familiarity with:<ul><li>
Architecture, design, queries and aggregation of NoSQL databases (MongoDB, Cassandra and others)</li><li>
Elasticsearch and ELK stack</li><li>
Developing integrations for global OTAs</li><li>
OpenAPI</li></ul></li><li>
Knowledge of multiple backend languages and framework
</li></ul>
We offer you
<ul><li>
A unique entrepreneurial opportunity to build something from the ground up and scale it up to a major regionally recognizable brand</li><li>
A great learning curve in a collaborative environment with no barriers for initiatives
</li><li>Leading compensation package including salary free of local taxes, accommodation allowance for local hire or shared accommodation for international hire, free medical care from company physician, free government healthcare membership, transport allowance, paid airfare to the country of origin, paid leave and end of service according to local labor law.</li></ul>

Your professional career growth opportunities 
As you help us grow Quesst, we will help you grow and professionally develop. Joining us at this stage, you will have the opportunity to be part of the core team if you prove you have what it takes and will be given the opportunity to:
<ul><li>
Lead and develop a technical strategy for the company, which involves goal setting, discussing options, and analyzing risks with the management team, CEO and board members</li><li>
An opportunity to build and manage a business unit from scratch and scale it up to success at a regional level</li><li>
Attract and retain top tech talent, mentor and manage the team as it grows</li><li>
Develop and manage KPIs for the tech team and create a challenging work environment</li></ul>

Have we caught your attention? 
Send us your application including your resume, salary expectations and earliest starting date. 
We&rsquo;re looking forward to your application!</div>

Senior Full Stack JavaScript Developer (Tech Lead)

DOHA BANK

<div>
 
 
 Role Purpose
 
 
 
 Lead the retail banking assets portfolio (Personal Loans, Auto Loans, Mortgages) with full accountability for
 
 product development, end-to-end launches, P&amp;L management, retention strategies, and portfolio optimization
 
 . Drive
 
 digital financing initiatives
 
 to deliver fast, paperless, and customer-centric lending experiences.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 
 End-to-End Product Launches
 
 </li>
 <li>
 Conceptualize, design, and deliver new retail asset products and enhancements.
 </li>
 <li>
 Own business case, pricing, risk alignment, tech build, and go-live execution.
 </li>
 <li>
 Lead
 
 launch campaigns
 
 across digital and physical channels.
 </li>
 <li>
 
 P&amp;L Management
 
 </li>
 <li>
 Full ownership of revenue, yield, cost, and loss rates for retail assets portfolio.
 </li>
 <li>
 Monitor and optimize
 
 loan yield
 
 , NIM, and profitability metrics.
 </li>
 <li>
 
 Portfolio Management &amp; Retention
 
 </li>
 <li>
 Conduct regular
 
 portfolio analytics
 
 : vintages, roll rates, delinquency trends.
 </li>
 <li>
 Implement retention strategies (top-ups, balance transfers, loyalty programs).
 </li>
 <li>
 Drive corrective actions based on data insights.
 </li>
 <li>
 
 Digital Financing
 
 </li>
 <li>
 Build and enhance
 
 digital lending journeys
 
 (eKYC, instant decisioning, STP).
 </li>
 <li>
 Integrate APIs and fintech partnerships for acquisition and servicing.
 </li>
 <li>
 
 Compliance &amp; Risk Alignment
 
 </li>
 <li>
 Ensure adherence to regulatory requirements and credit policies.
 </li>
 <li>
 Collaborate with Risk, Tech, Ops, and Marketing for seamless delivery.
 </li>
 </ul>
 
 
 
 
 
 Mandatory Expectations
 
 
 <ul>
 <li>
 
 10+ years
 
 in retail banking assets (Personal Loans, Auto Loans, Mortgages).
 </li>
 <li>
 
 Proven end-to-end product launch experience
 
 (not just rate changes or rebrands).
 </li>
 <li>
 Strong
 
 P&amp;L ownership
 
 and portfolio management expertise.
 </li>
 <li>
 Experience in
 
 digital lending
 
 and tech-enabled product delivery.
 </li>
 <li>
 Demonstrated ability to
 
 retain customers
 
 and grow portfolio sustainably.
 </li>
 <li>
 Advanced knowledge of
 
 portfolio analytics
 
 (vintage analysis, roll rates, delinquency management).
 </li>
 </ul>
 
 
 
 
 
 Preferred Skills
 
 
 <ul>
 <li>
 Expertise in
 
 digital origination
 
 , instant decisioning, and STP.
 </li>
 <li>
 Strong understanding of
 
 credit risk policies
 
 , scorecards, and regulatory frameworks.
 </li>
 <li>
 Leadership experience managing cross-functional teams.
 </li>
 <li>
 Data-driven decision-making and advanced analytical skills.
 </li>
 </ul>
 
 
 
 
 
 KPIs
 
 
 <ul>
 <li>
 Portfolio growth and yield improvement.
 </li>
 <li>
 Approval rate, TAT reduction, and STP percentage.
 </li>
 <li>
 Delinquency and NPL control.
 </li>
 <li>
 Digital adoption and conversion metrics.
 </li>
 <li>
 Retention and cross-sell performance.
 </li>
 </ul>
</div>

Product Head - Assets

TeKnowledge

<div>
 
 
 Contract
 
 : 1-year, project based contract, full-time
 
 
 
 
 
 We're seeking a proactive and fluent Marketing communicator to support the execution of the Microsoft Copilot Adoption Program across government entities in Qatar. This role is hands-on and delivery-focused, ideal for someone who thrives in fast-paced environments and is passionate about driving user engagement and adoption.
 
 
 
 
 
 At
 
 TeKnowledge
 
 , your work makes an impact from day one. We partner with organizations to deliver AI-First Expert Technology Services that drive meaningful impact in AI, Customer Experience, and Cybersecurity. We turn complexity into clarity and potential into progress&mdash;in a place where people lead and tech empowers.
 
 
 You&rsquo;ll be part of a diverse and inclusive team where trust, teamwork, and shared success fuel everything we do. We push boundaries, using advanced technologies to solve complex challenges for clients around the world.
 
 
 Here, your work drives real change, and your ideas help shape the future of technology. We invest in you with top-tier training, mentorship, and career development&mdash;ensuring you stay ahead in an ever-evolving world.
 
 
 
 
 
 
 Why You&rsquo;ll Enjoy It Here:
 
 
 <ul>
 <li>
 
 Be Part of Something Big
 
 &ndash; A growing company where your contributions matter.
 </li>
 <li>
 
 Make an Immediate Impact
 
 &ndash; Support groundbreaking technologies with real-world results.
 </li>
 <li>
 
 Work on Cutting-Edge Tech
 
 &ndash; AI, cybersecurity, and next-gen digital solutions.
 </li>
 <li>
 
 Thrive in an Inclusive Team
 
 &ndash; A culture built on trust, collaboration, and respect.
 </li>
 <li>
 
 We Care
 
 &ndash; Integrity, empathy, and purpose guide every decision.
 </li>
 </ul>
 
 We&rsquo;re looking for innovators, problem-solvers, and experts ready to drive change and grow with us.
 
 
 
 
 
 
 We Are TeKnowledge. Where People Lead and Tech Empowers.
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Execute communication and engagement activities to support Copilot rollout.
 </li>
 <li>
 Coordinate logistics for workshops, training sessions, and stakeholder meetings.
 </li>
 <li>
 Develop and localize Arabic-language content, including emails, guides, and visuals.
 </li>
 <li>
 Support internal reporting and feedback collection from participating entities.
 </li>
 <li>
 Ensure timely delivery of program milestones and maintain high-quality execution standards.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 <ul>
 <li>
 Minimum 3 years of experience in marketing and communications.
 </li>
 <li>
 Native Arabic speaker with strong written and verbal communication skills in both Arabic and English.
 </li>
 <li>
 Highly organized, proactive, and detail-oriented.
 </li>
 <li>
 Comfortable working with digital tools and collaborating across teams.
 </li>
 <li>
 Experience in government or tech-related projects is a plus.
 </li>
 </ul>
 
 
 
 
 This role is crucial to ensuring the successful implementation of the Microsoft Copilot Adoption Program. With a large and diverse stakeholder base, we need a dedicated Arabic-speaking specialist who can:
 
 
 
 
 <ul>
 <li>
 
 Communicate clearly and fluently
 
 with government teams in their native language.
 </li>
 <li>
 
 Coordinate and deliver
 
 program activities efficiently and on time.
 </li>
 <li>
 
 Support engagement and adoption
 
 by translating technical concepts into accessible, localized content.
 </li>
 <li>
 
 Ensure consistency and quality
 
 across all touchpoints of the program.
 </li>
 </ul>
 
 
 
 
 TeKnowledge is an equal opportunity employer, and we believe in celebrating &ndash; diversity, equity, and inclusion. We are committed to building an equitable environment by providing fair employment opportunities in our communities without regard to gender, ethnicity, socio-economic background, disability, marital and veteran status. Our employees join us in adopting, celebrating, and championing our drive towards building an equitable opportunity environment. We do not and will not ask you to send or share with us any sensitive personal data.
 
 
 
</div>

Communications Specialist

<div>
 
 🚀 Welcome to Your Next Adventure!
 
 
 
 We are looking for a CX Automation Manager to lead our Rider &amp; Merchant Automation initiatives within the broader CX strategy. This individual will define and execute automation strategies that improve operational efficiency, reduce manual dependencies, and enhance the service experiences for our riders and merchants. The ideal candidate combines a customer-first mindset with technical fluency and a track record of scaling operational processes through automation and AI.
 
 
 
 🛠 What You&rsquo;ll Get Your Hands On
 
 
 
 Lead Automation Strategy for Rider &amp; Merchant CX
 
 
 <ul>
 <li>
 Design and implement automation initiatives that enhance the support experience for riders and merchants.
 </li>
 <li>
 Identify pain points and operational inefficiencies to drive self-service and intelligent automation solutions.
 
 
 </li>
 </ul>
 Scale Operational Excellence
 
 
 <ul>
 <li>
 Improve SLAs, issue resolution time, and satisfaction scores for rider and merchant support channels.
 </li>
 <li>
 Develop and standardize SOPs, workflows, and KPIs for automation effectiveness and quality assurance.
 
 
 </li>
 </ul>
 Collaborate Cross-Functionally
 
 
 <ul>
 <li>
 Partner with Product, Engineering, Data, and Support teams to deploy scalable solutions, such as chatbots, process automation, and AI-based tools.
 </li>
 <li>
 Align automation initiatives with broader company goals and customer-centric values.
 
 
 </li>
 </ul>
 Use Data to Drive Impact
 
 
 <ul>
 <li>
 Leverage analytics, SQL, and VOC data to identify automation opportunities and evaluate ROI.
 </li>
 <li>
 Design dashboards, experiments, and reports that guide continuous improvement.
 
 
 </li>
 </ul>
 Support Strategic CX Projects
 
 
 <ul>
 <li>
 Contribute to Voice of the Customer (VoC) initiatives, rider/merchant journey mapping, and feedback loops.
 </li>
 <li>
 Assist in identifying churn drivers and working with internal teams to enhance retention.
 
 
 </li>
 </ul>
 Team Development
 
 
 <ul>
 <li>
 Manage and mentor a small team or cross-functional task force focused on automation programs.
 </li>
 <li>
 Foster a culture of continuous learning, experimentation, and operational excellence.
 
 
 </li>
 </ul>
 
 🧙&zwj;&male;️ The Magic You Bring
 
 
 
 <ul>
 <li>
 7+ years of experience in customer experience, operations, or strategy within tech, logistics, or marketplaces.
 </li>
 <li>
 3+ years of experience in automation strategy, process reengineering, or support tech implementation (e.g., chatbots, self-service, workflow automation).
 </li>
 <li>
 Proven success in improving operational KPIs through automation in rider, merchant, or customer-facing environments.
 </li>
 <li>
 Hands-on experience working with CX platforms (e.g., Zendesk, Salesforce), automation tools, or low-code platforms.
 </li>
 <li>
 Proficiency in data analysis (SQL, Excel, BI tools) to inform and evaluate automation initiatives.
 </li>
 <li>
 Strong project management and stakeholder collaboration skills.
 </li>
 <li>
 Ability to thrive in a fast-paced, ambiguous, and cross-functional environment.
 </li>
 <li>
 Passion for improving user journeys with a customer-first mindset.
 
 
 </li>
 </ul>
 
 ✨ Bonus Points If You Have
 
 
 
 <ul>
 <li>
 Experience in gig-economy, delivery, or logistics platforms.
 </li>
 <li>
 Familiarity with merchant/rider experience operations and performance metrics.
 </li>
 <li>
 Exposure to fraud detection workflows or process design is a plus.
 
 
 </li>
 </ul>
 
 Inside Snoonu&rsquo;s Universe
 
 
 
 Snoonu is Qatar&rsquo;s homegrown Super App, reinventing daily life with blazing-fast delivery, ride-hailing, and shopping - all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.
 
 
 
 The Dream We&rsquo;re Chasing
 
 
 
 To be the first Qatari Super App that propels the region and its community through innovation and technology. We envision a global expansion where what we do surpasses norms and limitations every time.
 
 
 
 The Quest We&rsquo;re On
 
 
 
 To radically transform how people live by leveraging technology to connect them with endless possibilities.
 
 
 
 Our Everyday Superpowers
 
 
 
 
 👥 Be Customer Obsessed:
 
 &ldquo;Focus on the customer and all else will follow.&rdquo;
 
 
 
 💪 Act with Integrity:
 
 &ldquo;We are honest, ethical, and trustworthy in everything we do.&rdquo;
 
 
 
 🧪 Be Curious and Creative:
 
 &ldquo;We constantly innovate and create solutions to bring a lasting positive impact.&rdquo;
 
 
 🏅
 
 Lead by Example and Take Ownership:
 
 &ldquo;Be the change you want to see and take ownership.&rdquo;
 
 
 
 🚀 Work Smart and Deliver Results:
 
 &ldquo;You can do more by doing less, better, and faster.&rdquo;
 
 
 
 👨&zwj;💼 It's All About People:
 
 &ldquo;Be a team player; together we are stronger.&rdquo;
 
 
 
 Perks &amp; Worklife Magic At Snoonu
 
 
 
 
 🌐 Remote &amp; Global Vibes &ndash;
 
 Collaborate with a worldwide crew.
 
 
 
 🧠 Brain Boosters &ndash;
 
 Learning budgets, access to courses, and tools for your growth.
 
 
 
 🚒 Builder&rsquo;s Playground &ndash;
 
 Own your tasks, own your path! We&rsquo;re big on autonomy.
 
 
 
 📦 Shared Success &ndash;
 
 We offer equity because we build this together.
 
 
 
 🌺 Flexible Time Off &ndash;
 
 We take recharging seriously. Generous leave and wellness policies.
 
 
 
 🛠️ Agile Everything &ndash;
 
 Scrum isn&rsquo;t a buzzword here. It&rsquo;s how we roll, from product to ops.
 
 
 
 Beyond the Code: Giving Back Matters
 
 
 
 We don&rsquo;t just build an app. We&rsquo;re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we&rsquo;re always finding ways to do better&mdash;and we invite you to be a part of that mission.
 
 
 
 Diversity Isn&rsquo;t Just a Buzzword
 
 
 
 At Snoonu, fairness and inclusion are the foundation of everything we do. We&rsquo;re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.
 
 
 
 Let&rsquo;s Build the Future Together
 
 
 
 Apply now to join a tech team where your code sparks change, your voice is heard, and your growth is guaranteed. Let&rsquo;s make some tech magic together.
 
 
 Stay in the loop&mdash;connect with us on LinkedIn!
</div>

Senior Manager – Customer Experience Automation (Rider & Merchant)

<div>
 
 🚀 Welcome to Your Next Adventure!
 
 
 
 
 🛠 What You&rsquo;ll Get Your Hands On
 
 
 
 <ul>
 <li>
 Account Ownership:
 
 
 </li>
 </ul>
 Manage a portfolio of restaurant partners to maximize their performance on Snoonu (GMV, Orders, NCR, Promotions, Operation).
 
 
 <ul>
 <li>
 Performance Monitoring:
 
 
 </li>
 </ul>
 Track and analyze key KPIs, and proactively identify and resolve performance issues.
 
 
 <ul>
 <li>
 Campaign Management:
 
 
 </li>
 </ul>
 Work with the marketing and growth teams to plan, launch, and optimize promotional campaigns and seasonal offers.
 
 
 <ul>
 <li>
 Relationship Management:
 
 
 </li>
 </ul>
 Build strong, trust-based relationships with key stakeholders at partner brands.
 
 
 <ul>
 <li>
 Data-Driven Growth:
 
 
 </li>
 </ul>
 Use insights and reports to recommend actions to improve visibility, sales, and partner satisfaction.
 
 
 <ul>
 <li>
 Operational Coordination:
 
 
 </li>
 </ul>
 Liaise with support, logistics, content, and tech teams to ensure operational excellence and menu accuracy.
 
 
 <ul>
 <li>
 Retention &amp; Expansion:
 
 
 </li>
 </ul>
 Proactively identify upsell opportunities, such as new features, exclusive deals, or premium placement.
 
 
 
 🧙&zwj;&male;️ The Magic You Bring
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field.
 </li>
 <li>
 2&ndash;4 years of experience in Account Management, Sales, or Business Development &mdash; ideally in F&amp;B, tech, or e-commerce.
 </li>
 <li>
 Excellent communication and negotiation skills in Arabic &amp; English
 </li>
 <li>
 Strong analytical skills with proficiency in Excel, Google Sheets, and dashboards.
 </li>
 <li>
 Proactive, goal-oriented, and comfortable working in a dynamic, fast-paced environment.
 
 
 </li>
 </ul>
 
 Inside Snoonu&rsquo;s Universe
 
 
 
 Snoonu is Qatar&rsquo;s homegrown Super App, reinventing daily life with blazing-fast delivery, ride-hailing, and shopping - all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.
 
 
 
 The Dream We&rsquo;re Chasing
 
 
 
 To be the first Qatari Super App that propels the region and its community through innovation and technology. We envision a global expansion where what we do surpasses norms and limitations every time.
 
 
 
 The Quest We&rsquo;re On
 
 
 
 To radically transform how people live by leveraging technology to connect them with endless possibilities.
 
 
 
 Our Everyday Superpowers
 
 
 
 
 👥 Be Customer Obsessed:
 
 &ldquo;Focus on the customer and all else will follow.&rdquo;
 
 
 
 💪 Act with Integrity:
 
 &ldquo;We are honest, ethical, and trustworthy in everything we do.&rdquo;
 
 
 
 🧪 Be Curious and Creative:
 
 &ldquo;We constantly innovate and create solutions to bring a lasting positive impact.&rdquo;
 
 
 🏅
 
 Lead by Example and Take Ownership:
 
 &ldquo;Be the change you want to see and take ownership.&rdquo;
 
 
 
 🚀 Work Smart and Deliver Results:
 
 &ldquo;You can do more by doing less, better, and faster.&rdquo;
 
 
 
 👨&zwj;💼 It's All About People:
 
 &ldquo;Be a team player; together we are stronger.&rdquo;
 
 
 
 Perks &amp; Worklife Magic At Snoonu
 
 
 
 
 🌐 Global Vibes &ndash;
 
 Collaborate with a worldwide crew.
 
 
 
 🧠 Brain Boosters &ndash;
 
 Learning budgets, access to courses, and tools for your growth.
 
 
 
 🚒 Builder&rsquo;s Playground &ndash;
 
 Own your tasks, own your path! We&rsquo;re big on autonomy.
 
 
 🏝️
 
 Flexible Time Off &ndash;
 
 We take recharging seriously. Generous leave and wellness policies.
 
 
 
 🛠️ Agile Everything &ndash;
 
 Scrum isn&rsquo;t a buzzword here. It&rsquo;s how we roll, from product to ops.
 
 
 
 Beyond the Code: Giving Back Matters
 
 
 
 We don&rsquo;t just build app. We&rsquo;re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we&rsquo;re always finding ways to do better&mdash;and we invite you to be a part of that mission.
 
 
 
 Diversity Isn&rsquo;t Just a Buzzword
 
 
 
 At Snoonu, fairness and inclusion are the foundation of everything we do. We&rsquo;re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.
 
 
 
 Let&rsquo;s Build the Future Together
 
 
 
 Apply now to join a tech team where your code sparks change, your voice is heard, and your growth is guaranteed. Let&rsquo;s make some tech magic together.
 
 
 Stay in the loop&mdash;connect with us on LinkedIn!
</div>

Account Manager

Adeer Solutions

Location: Doha, Qatar (Must be currently based in Qatar)Language: Arabic &amp; English (Fluent in both is required)Who We Are:adeer is a Qatari tech startup with a big mission: &quot;Simple management for a simpler life&quot;. We help small business owners manage everything&mdash;sales, employees, finance, and inventory&mdash;right from their phones.We are growing fast. We already have over 25,000 users across 65+ countries. Now, we need a driven person on the ground in Qatar to help us take the next big step.The Role: We are not looking for a typical &quot;desk employee.&quot; We are looking for a Growth Engine. You will be the face of adeer in Qatar. Your job is to find small business owners (home businesses, freelancers, shops) and show them how adeer can change their lives.What You Will Do:<ul><li>Sell &amp; Onboard: Meet business owners, show them the app, and help them set up their accounts. You aren&rsquo;t just selling a subscription; you are teaching them how to organize their business.</li><li>Lead Workshops: We partner with big names, such as Ministries. You will organize and lead training sessions to teach groups of entrepreneurs how to use our tools.</li><li>Build Relationships: Attend events and represent adeer. You won't just stand at a booth; you will actively engage with people and turn conversations into users.</li><li>Customer Success: Don&rsquo;t just sell and leave. Check in on your clients to ensure they are using the app successfully.</li></ul>Are You a Great Fit?<ul><li>You live in Qatar: You know the local market and the culture.</li><li>You are Bilingual: You can switch between Arabic and English effortlessly.</li><li>You are a &quot;Hunter&quot;: You are comfortable picking up the phone or walking into a shop to introduce yourself.</li><li>You are Tech-Savvy: You can learn a mobile app inside and out in a few hours.</li></ul>What We Offer:<ul><li>Competitive Base Salary + Commission.</li><li>Work-smart environment with flexible working dynamics.</li><li>Real impact: You will help small businesses survive and grow.</li></ul>How to Apply (The Challenge)We don't believe in long cover letters. We believe in action. If you think you are the right fit, here is your first interview:Step 1: Download the adeer app (it&rsquo;s free). Create an account and learn how it works. Understand the features (Sales, Online Store, Reports).Step 2: The Role Play. Imagine you are an adeer Sales Representative. You have a lead&mdash;a home business owner named &quot;Asmaa&quot; who sells candles but is struggling to organize her orders.Step 3: Make the Call. Once you are ready, call +974 6006 3366.<ul><li>Scenario: You are calling &quot;Asmaa&quot; (a fictional customer).</li><li>Goal: Convince her why she needs adeer and ask for a demo or a signup.</li><li>Note: Treat this as a real sales call.</li></ul>Step 4: After the call, send your CV to with the subject line: &quot;I made the call - [Your Name]&quot;.Job Type: Full-timePay: From QAR3,000.00 per monthExperience:<ul><li>SaaS Sales: 2 years (Preferred)</li></ul>Language:<ul><li>Arabic (Required)</li></ul>

Business Development Representative

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