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technical engineering support coordinator

Naffco

<div><h3 class="jobSectionHeader">Essential Job Functions &amp; Minimum Requirements</h3><h4 class="jobSectionHeader">
Role Overview</h4>
The Technical Engineering Support Coordinator will act as the primary liaison between customers, sales and engineering teams to ensure timely resolution of technical queries, effective product adoption and the delivery of a high-quality support experience. This role combines selling skills, technical knowledge and strong communication to identify customer needs, propose appropriate solutions and coordinate engineering resources.<h4 class="jobSectionHeader">
Key Responsibilities</h4><ul><li>
Customer engagement and support: Respond to technical enquiries from customers and partners via phone, email and ticketing systems; triage issues and ensure timely follow-up.</li><li>
Pre-sales and selling support: Work with sales teams to qualify opportunities, provide product demonstrations, articulate value propositions and support proposal preparation.</li><li>
Technical coordination: Translate customer requirements into clear engineering requests, coordinate internal resources and track progress through to resolution.</li><li>
Knowledge transfer: Deliver product walkthroughs, training sessions and documentation to customers and internal teams to improve adoption and reduce repeat incidents.</li><li>
Incident management: Lead incident investigations, gather diagnostic information, reproduce issues where possible and liaise with engineering to implement fixes and workarounds.</li><li>
Continuous improvement: Identify recurring problems and collaborate with product and engineering teams to suggest product enhancements and process improvements.</li><li>
Reporting and feedback: Maintain accurate records in the ticketing system, produce regular status updates and feed customer insights into product roadmaps.</li></ul><h4 class="jobSectionHeader">
Essential Skills &amp; Competencies</h4><ul><li>
Selling skills: Ability to qualify opportunities, present solutions convincingly and support commercial discussions while maintaining customer trust.</li><li>
Technical knowledge: Solid understanding of engineering concepts relevant to the product portfolio; able to interpret technical documentation, run basic diagnostics and communicate technical details clearly.</li><li>
Communication skills: Excellent verbal and written communication; able to engage with stakeholders at all levels and adapt messaging for technical and non-technical audiences.</li></ul><h4 class="jobSectionHeader">
Desired Traits</h4><ul><li>
Problem solving: Strong analytical mindset with the ability to identify root causes, propose practical solutions and make decisions under pressure.</li><li>
Collaborative: Works well across teams, builds positive working relationships and drives outcomes through influence.</li><li>
Organised: Able to manage multiple priorities, keep accurate records and meet deadlines in a fast-paced environment.</li></ul><h4 class="jobSectionHeader">
Qualifications &amp; Experience</h4><ul><li>
Degree or equivalent qualification in Engineering, Computer Science, Technology or related field, or demonstrable equivalent experience.</li><li>
2+ years&rsquo; experience in a technical support, customer-facing engineering or pre-sales role preferred.</li><li>
Experience using ticketing systems, CRM tools and basic diagnostic utilities.</li><li>
Proven track record of supporting sales activities and influencing customer decisions through technical credibility.</li></ul></div>

Technical Engineering Support Coordinator

NAFFCO Careers

<div>
 
 Role Overview
 
 
 
 
 Essential Job Functions &amp; Minimum Requirements
 
 
 
 The Technical Engineering Support Coordinator will act as the primary liaison between customers, sales and engineering teams to ensure timely resolution of technical queries, effective product adoption and the delivery of a high-quality support experience. This role combines selling skills, technical knowledge and strong communication to identify customer needs, propose appropriate solutions and coordinate engineering resources.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Customer engagement and support: Respond to technical enquiries from customers and partners via phone, email and ticketing systems; triage issues and ensure timely follow-up.
 </li>
 <li>
 Pre-sales and selling support: Work with sales teams to qualify opportunities, provide product demonstrations, articulate value propositions and support proposal preparation.
 </li>
 <li>
 Technical coordination: Translate customer requirements into clear engineering requests, coordinate internal resources and track progress through to resolution.
 </li>
 <li>
 Knowledge transfer: Deliver product walkthroughs, training sessions and documentation to customers and internal teams to improve adoption and reduce repeat incidents.
 </li>
 <li>
 Incident management: Lead incident investigations, gather diagnostic information, reproduce issues where possible and liaise with engineering to implement fixes and workarounds.
 </li>
 <li>
 Continuous improvement: Identify recurring problems and collaborate with product and engineering teams to suggest product enhancements and process improvements.
 </li>
 <li>
 Reporting and feedback: Maintain accurate records in the ticketing system, produce regular status updates and feed customer insights into product roadmaps.
 
 
 </li>
 </ul>
 
 Essential Skills &amp; Competencies
 
 
 
 <ul>
 <li>
 Selling skills: Ability to qualify opportunities, present solutions convincingly and support commercial discussions while maintaining customer trust.
 </li>
 <li>
 Technical knowledge: Solid understanding of engineering concepts relevant to the product portfolio; able to interpret technical documentation, run basic diagnostics and communicate technical details clearly.
 </li>
 <li>
 Communication skills: Excellent verbal and written communication; able to engage with stakeholders at all levels and adapt messaging for technical and non-technical audiences.
 
 
 </li>
 </ul>
 
 Desired Traits
 
 
 
 <ul>
 <li>
 Problem solving: Strong analytical mindset with the ability to identify root causes, propose practical solutions and make decisions under pressure.
 </li>
 <li>
 Collaborative: Works well across teams, builds positive working relationships and drives outcomes through influence.
 </li>
 <li>
 Organised: Able to manage multiple priorities, keep accurate records and meet deadlines in a fast-paced environment.
 
 
 </li>
 </ul>
 
 Qualifications &amp; Experience
 
 
 
 <ul>
 <li>
 Degree or equivalent qualification in Engineering, Computer Science, Technology or related field, or demonstrable equivalent experience.
 </li>
 <li>
 2+ years&rsquo; experience in a technical support, customer-facing engineering or pre-sales role preferred.
 </li>
 <li>
 Experience using ticketing systems, CRM tools and basic diagnostic utilities.
 </li>
 <li>
 Proven track record of supporting sales activities and influencing customer decisions through technical credibility.
 </li>
 </ul>
</div>

Confidential

<div>
 
 
 Job Overview:
 
 
 
 The Project Coordinator supports project teams by assisting with planning, tracking, and administrative activities. This role ensures smooth project execution through coordination, documentation, and communication with internal teams and vendors.
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Assist Project Managers in day-to-day project execution and tracking.
 </li>
 <li>
 Prepare project documentation, schedules, and status reports.
 </li>
 <li>
 Coordinate with vendors, linguists, and internal stakeholders.
 </li>
 <li>
 Track project milestones, deadlines, and deliverables.
 </li>
 <li>
 Maintain project data in TMS and internal tools.
 </li>
 <li>
 Support invoicing, POs, and vendor onboarding processes
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree or equivalent experience.
 </li>
 <li>
 Strong organizational and multitasking skills.
 </li>
 <li>
 Excellent written and verbal communication.
 </li>
 <li>
 Basic understanding of localization workflows.
 </li>
 <li>
 Proficiency in MS Excel, Word, and collaboration tools.
 </li>
 </ul>
</div>

AI Project Coordinator

Khatib & Alami

<div>
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Lead and provide technical support for hydrology and stormwater engineering across planning, design, and delivery phases of infrastructure and water related projects
 </li>
 <li>
 Direct rainfall runoff modeling, flood risk assessments, hydraulic simulations, and watershed analysis using industry standard software tools
 </li>
 <li>
 Develop and review flood mitigation strategies including detention systems, diversion channels, wadi channelization, stormwater networks, and sustainable drainage solutions
 </li>
 <li>
 Oversee preparation and approval of hydrological and hydraulic design deliverables including calculations, models, reports, specifications, drawings, and tender documentation
 </li>
 <li>
 Ensure full compliance with local regulations, environmental requirements, and international standards such as AASHTO, FHWA, ISO, and relevant water authority guidelines
 </li>
 <li>
 Coordinate effectively with multidisciplinary teams including civil, drainage, environmental, transportation, and utilities engineers
 </li>
 <li>
 Contribute to proposals, technical bids, by defining scope and methodology.
 </li>
 <li>
 Participate in site visits, construction support, and technical troubleshooting when required
 </li>
 </ul>
 
 
 
 
 
 Required Qualifications, Experience, and Skills
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Civil Engineering, Water Resources Engineering, or related field
 </li>
 <li>
 Master&rsquo;s degree in Hydrology, Water Resources, or Hydraulic Engineering is preferred
 </li>
 <li>
 Minimum 15 years of progressive experience in hydrology and stormwater engineering
 </li>
 <li>
 Regional experience in Oman or GCC is strongly preferred
 </li>
 <li>
 Demonstrated experience dealing directly with regulatory authorities and client approvals
 </li>
 <li>
 Advanced knowledge of rainfall runoff modeling and flood risk analysis
 </li>
 <li>
 Proficiency in hydrology and hydraulic software
 </li>
 <li>
 Strong understanding of drainage design standards and stormwater management practices
 </li>
 <li>
 Familiarity with GIS tools and data analysis platforms
 </li>
 <li>
 Ability to review and validate complex technical documentation
 </li>
 <li>
 Membership in Oman Society of Engineers or relevant professional body is an advantage
 </li>
 <li>
 Strong technical leadership and decision making capability
 </li>
 <li>
 Excellent stakeholder management and client communication skills
 </li>
 <li>
 Effective written and verbal communication in English, Arabic is an advantage
 </li>
 </ul>
</div>

Senior Engineer (Hydrology)

Larsen & Toubro

<div>
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Coordinate with Project Planning Manager and ensure deliveries are aligned to Project Schedule
 </li>
 <li>
 Conduct regular project review meetings and ensure adherence to schedule
 </li>
 <li>
 Conduct internal review meetings for resource optimization, allocation and enhance productivity
 </li>
 <li>
 Review of designs, calculations &amp; drawings and ensure their timely submissions after obtaining approvals from customer
 </li>
 <li>
 Clarification of issues w.r.t. vendors and ensuring timely delivery of materials at project site
 </li>
 <li>
 Capable of Multitasking and deliver multiple things on time
 </li>
 <li>
 Clarification to inter &ndash; discipline Managers for sorting out issues w.r.t. design aspects of the equipment
 </li>
 <li>
 Enable &amp; review accurate estimation in terms of quantity for submission of Bill of Materials
 </li>
 <li>
 Review critical issues and procedural delays w.r.t. design aspects of equipment and extend support to Site Execution teams
 </li>
 <li>
 Ensure BIM implementation in the projects
 </li>
 <li>
 Settle procurement issues and extend support to Supply Chain management for ensuring order finalization for Vendor Engineering
 </li>
 <li>
 Extend support for BOQ, review of pre-bid offers and technical submissions &amp; provide post-tender clarifications (after clarification from vendors) to the contracts team
 </li>
 <li>
 Lead and manage team of Design Leads, Design Engineers and Draughts persons
 </li>
 <li>
 Review Vendor evaluation (w.r.t. technical specification requirement of the client)
 </li>
 <li>
 Extend support to Site Execution Teams for commercial issues &amp; processing of bills
 </li>
 <li>
 Ensure issuance of Manufacturing Clearance by undertaking and facilitating necessary communication with suppliers
 </li>
 <li>
 Communicate &amp; clarify deliverable list from the client and obtaining resource requirement for project
 
 
 </li>
 </ul>
 Technical Expertise: The Project Engineering Manager shall have overall expertise in both primary engineering &amp; secondary engineering for substation projects. The Manager is required to have thorough understanding in design aspects of GIS / AIS Substations up to 765 KV.
 
 
 She / He is required to be proficient in selection of equipment such as Power Transformers, Reactors, Circuit Breakers, Disconnectors, Instrument Transformer. He shall be well versed in Substation Primary and Secondary Design including Earthing, Lighting, Lightning Protection, Cabling etc., interfaces between Civil, MEP &amp; Instrumentation and Secondary engineering activities like Schemes, Wiring Diagrams, SCADA &amp; Control System.
 
 
 The PEM is required to have understanding of leading and execution of projects for different geographies / clients / utilities. She / he should have detailed knowledge of the equipment to be installed and the market conditions for vendor engineering.
 
 
 The PEM is required to understand and interpret the contractual technical requirements and facilitate the Project Teams as and when required. The PEM shall have good interviewing skills.
</div>

PROJECT ENGINEERING MANAGER (PEM)

Worley

<div>
 
 Building on our past. Ready for the future
 
 
 
 Worley is a global professional services company of energy, chemicals and resources experts. We partner with customers to deliver projects and create value over the life of their assets. We&rsquo;re bridging two worlds, moving towards more sustainable energy sources, while helping to provide the energy, chemicals and resources needed now.
 
 
 
 Purpose
 
 
 
 You will provide electrical engineering services to Worley and its customers, including technical support and supervision within the electrical engineering team.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Deliver electrical engineering services that meet Worley', its customers' and applicable statutory and regulatory specifications, on time and within budget.
 </li>
 <li>
 Initiate, manage and if required supervise electrical engineering project requirements.
 </li>
 <li>
 Perform electrical engineering services such as:
 </li>
 <ul>
 <li>
 participate in relevant meetings, prepare progress reports and follow required checking procedures;
 </li>
 <li>
 ensure the project scope is clear and that changes comply with project change management processes;
 </li>
 <li>
 provide assistance and advice during procurement, construction and commissioning activities. For example, write requisitions, conduct technical bid evaluations and write purchase orders.
 </li>
 </ul>
 <li>
 If required, act as the electrical engineering Lead on specific projects.
 </li>
 <li>
 If responsible for a team:
 </li>
 <ul>
 <li>
 outline project requirements including actively promoting workshare, where appropriate, assign tasks and supervise progress;and
 </li>
 <li>
 ensure the required services meet Worley,its customers and applicable statutory and regulatory requirements, on time and within budget.
 </li>
 </ul>
 <li>
 Proactively resolve any discrepancies between Worley and its Customer's requirements.
 </li>
 <li>
 Keep up-to-date with the latest developments and technical innovations in electrical engineering.
 </li>
 <li>
 If required, assist and support junior personnel within the electrical engineering team.
 </li>
 <li>
 Communicate effectively with the electrical engineering team and project stakeholders, including the Customer.
 </li>
 <li>
 Identify issues and problems, develop appropriate solutions, and ask for assistance when required.
 
 </li>
 </ul>
 
 What You Will Bring
 
 
 
 
 Technical and Industry Experience
 
 
 
 <ul>
 <li>
 Highly effective technical and practical engineering skills and ability to consistently deliver quality, accurate and timely work to Worley and its customers.
 </li>
 <li>
 A sound knowledge of the fundamental requirements of the electrical engineering, and the basic requirements of other engineering fields.
 </li>
 <li>
 A sound knowledge of applicable local and international standards and statutory and regulatory requirements.
 </li>
 <li>
 Competent use of electrical engineering specific software.
 </li>
 <li>
 Competent use of relevant software such as MS Office Suite.
 </li>
 <li>
 Substantial technical land practical experience in electrical engineering in the same or similar industry including experience in working in multi-disciplinary projects and teams.
 
 
 </li>
 </ul>
 
 Moving forward together
 
 
 
 We&rsquo;re committed to building a diverse, inclusive and respectful workplace where everyone feels they belong, can bring themselves, and are heard. We provide equal employment opportunities to all qualified applicants and employees without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by law.
 
 
 We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation.
 
 
 And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology.
 
 
 Whatever your ambition, there&rsquo;s a path for you here. And there&rsquo;s no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.
</div>

Senior Electrical Engineer

CDHorizon United Arab Emirates

<div>
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Mandatory Experience with ForkLift, Excavator, Aerial Work Platforms and other heavy earth moving equipment.
 </li>
 <li>
 Troubleshooting, Maintenance &amp; Repair, and Technical Support skills.
 </li>
 <li>
 Field Service and Communication skills.
 </li>
 <li>
 Strong problem-solving abilities and attention to detail.
 </li>
 <li>
 Excellent interpersonal and communication skills.
 </li>
 <li>
 Ability to work efficiently in a team environment.
 </li>
 <li>
 Install, maintain, troubleshoot, and repair [equipment/machinery].
 </li>
 <li>
 Provide technical support to customers and internal teams.
 </li>
 <li>
 Perform preventive maintenance and routine inspections.
 </li>
 <li>
 Document service activities and maintain accurate records.
 </li>
 <li>
 Ensure compliance with safety standards and company policies.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree or diploma in Engineering (Mechanical, Electrical, or related field).
 </li>
 <li>
 Proven experience in a technical role.
 </li>
 <li>
 Strong problem-solving skills and technical expertise.
 </li>
 <li>
 Willingness to travel and provide on-site support.
 </li>
 <li>
 Valid driver&rsquo;s license.
 </li>
 </ul>
 
 
</div>

Service Engineer

Explore 435+ Technical engineering support coordinator in Oman this February. Find roles across top companies and apply now to boost your career.

435 technical engineering support coordinator jobs In Oman

Technical Engineering Support Coordinator

Technical Engineering Support Coordinator

AI Project Coordinator

Senior Engineer (Hydrology)

PROJECT ENGINEERING MANAGER (PEM)

Senior Electrical Engineer

Service Engineer